THE VEHICLE IS CONSUMING EXCESSIVE AMOUNTS OF ENGINE OIL AND FOULING SPARK PLUGS.
2010 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TWO YEARS AGO MY STABILITRAK FAILURE WARNING CAME UP. THE ENGINE WOULDN'T GO OVER 20 MPH. THE BATTERY WAS REPLACED AND THE ISSUE CORRECTED. THIS WEEK IT HAPPENED AGAIN. WHILE DRIVING, THE STABILITRAK WARNING CAME UP AND CAR POWER/ ACCELERATION WENT DOWN TO ALMOST NOTHING. CHEVY IS SAYING THEY *THINK* MY CAM SHAFT LIFTER FAILED AND IT'S ALMOST $7,000 TO FIX. THIS SEEMS TO BE AN ONGOING PROBLEM IN THE CHEVY/GMC CARA OF THIS MANUFACTURING TIME. IT'S DANGEROUS AND SOMEONE WILL GET KILLED.
8-10-15 DRIVING ABOUT 35 MPH WITHOUT WARNING VEHICLE COMPLETELY SHUT DOWN. NO POWER STEERING OR BRAKES. WAS ABLE TO PULL OFF ROAD WITH DIFFICULTY BUT SAFELY. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO START AFTER A MINUTE AND DROVE IMMEDIATELY TO JACK WILLIAMS CHEVROLET IN ST. AUGUSTINE FLA. THEY DIAGNOSED A BATTERY THAT NEEDED TO BE REPLACED (NO INDICATION OF CHECK ENGINE CODE ON RECEIPT JUST BATTERY TESTED AND NEEDED TO BE REPLACED) DROVE FOR A WEEK WITH NO PROBLEM THEN LEFT FOR MY HOME IN PENNSYLVANIA. IN VIRGINIA AFTER REFUELING AND ABOUT READY TO GET ON THE INTERSTATE THE SAME THING HAPPENED! THIS WAS A MUCH MORE DANGEROUS SITUATION IN HEAVY TRAFFIC. WITH NO POWER, BREAKS OR STEERING I MANAGED TO GET SAFELY OFF THE ROAD. AGAIN I WAS ABLE TO START THE VEHICLE AFTER A MINUTE AND BEING A SATURDAY AFTERNOON WITH NO DEALER SERVICE AVAILABLE I DECIDED TO RISK THE REST OF THE DRIVE HOME. THANKFULLY I MADE IT AND ON MONDAY I CALLED CHEVROLET DIRECTLY TO ASK THEM WHY THE FLORIDA DEALER MIS-DIAGNOSED THE PROBLEM, ASKED WHY THIS HAPPENED AND IF THERE WAS ANY RECALLS OR SERVICE BULLETINS. THEY DIRECTED ME TO SUTLIFF CHEVROLET IN HARRISBURG, PA. I DID GET A CHECK ENGINE LIGHT AFTER THE SECOND FAILURE BUT THE LIGHT WAS OFF BY MONDAY. THEY READ A P0601 CODE AND REPLACED AND REPROGRAMED ECM. (ENGINE CONTROL MODULE I BELIEVE). THE COMPLAINT AGAINST THE DEALER IN FLORIDA IS FILED WITH CHEVROLET BUT I AM FILING THE INCIDENT WITH NHTSA BECAUSE I BELIEVE THAT THIS COMPUTER FAILURE WAS EXTREMELY
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND DETERIORATED. THE DASHBOARD WAS EXPOSING CRACKS ABOVE THE FRONT PASSENGER SIDE NEAR THE AIR BAG AND ON THE DRIVERS SIDE. IN ADDITION, THE GLARE FROM THE DASHBOARD FAILURE WAS ALSO AFFECTING THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DASHBOARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS AT A DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE DASHBOARD WAS DETERIORATING NEAR THE AIR BAG AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
DASHBOARD HAS CRACKED IN SEVERAL PLACES AND DEALERSHIP NOR GM WILL REPAIR. *TR
ELECTRICAL IS DASH IS CAUSING THE RADIO TO MESS UP. IT SWITCHES FROM RADIO TO USB TO CD TO AUX, WILL NOT STAY ON JUST ONE OF THEM MAKING LISTENING TO RADIO NOT POSSIBLE. THE AIR BAG LIGHT STAYS ON WITH A MESSAGE SAYING CHECK AIR BAG. THE TIRE MONITOR LIGHT STAYS ON AND DON'T KNOW WHY. ALSO THE ABS LIGHT COMES ON RANDOMLY, HAD THIS CHECKED OUT AND IT WOULDN'T GIVE THEM A CODE SO CHEVY COULDN'T FIX IT WHILE UNDER WARRANTY. THIS IS A LOT GOING AND WOULD LOVE FOR IT BE FIXED. I ALSO SEEN THAT STARTING IN 2011 THERE IS RECALLS ON THIS VEHICLE FOR ELECTRICAL NOT SURE WHY THEY WOULDN'T INCLUDE THE 2010. *TR
I WAS DRIVING ON THE INTERSTATE WHEN SUDDENLY THE TRACTION STABILITY CONTROL SYSTEM LIT UP AND THE VEHICLE WOULDN'T GO PAST 35MPH. I TOOK IT TO A GMC DEALERSHIP WHO IDENTIFIED THAT THE THROTTLE POSITION SENSOR COVER NEEDED TO BE REPLACED AS WELL AS REPROGRAMMING THE ECM. THIS COULD BE HIGHLY DANGEROUS ESPECIALLY WHILE ON AN INTERSTATE TRAVELING 60-65 MPH AND THEN SUDDENLY LOSE POWER AND NOT BEING ABLE TO GO FASTER THAN 35. *TR
THE DASHBOARD DEVELOPED A CRACK APPROX 8 INCHES LONG ON THE DRIVERS SIDE BEHIND STEERING COLUMN. THIS HAPPENED WHEN THE HEAT WAS TURNED ON TO DEFROST WINDOW. THIS IS DANGEROUS BECAUSE IF THE AIRBAG SHOULD DEPLOY PIECES OF THE DASH COULD BE SENT FLYING INTO THE PASSENGER COMPARTMENT AND CAUSE INJURIES. GM DOES NOT WANT TO FIX THE PROBLEM. *TR
TWO LARGE CRACKS APPEARED IN MY DASH RECENTLY - NO ACCIDENT, NO SPECIAL CLEANING SOLUTION, NOTHING. ONE CRACK IS OVER THE CONTROL CONSOLE NEAR THE DRIVER SIDE AND THE OTHER IS AROUND THE PASSENGER AIRBAG. MY CONCERN IS THAT THE CRACK SURROUNDING THE PASSENGER AIRBAG COULD POSSIBLY HINDER THE AIRBAG FROM WORKING PROPERLY OR COULD POSSIBLY EJECT SHARDS OF HARD PLASTIC INTO MY PASSENGERS IF THE AIRBAG DID DEPLOY. GM SHOULD RECALL AND REPLACE ALL THESE DASHES TO PREVENT INJURY/DEATH! *TR
MY DASH ON MY SUBURBAN IS CRACKED AROUND THE PASSENGER AIRBAG. I FEEL THIS ISSUE IS A SAFETY HAZARD IF THE AIRBAG COMES OUT IT MAY THROW PLASTIC PIECES EVERYWHERE. *TR
CRACK DASHBOARD IN THE AIRBAG CORNER, TWO DAYS AFTER ONE MORE IN THE MIDDLE THE STEERING WHEEL. *TR
A CRACK APPEARED IN THE DASH ON THE CORNER OF THE AIRBAG! TWO MONTHS LATER ANOTHER CRACK APPEARED OVER THE INSTRUMENT PANEL. CURRENTLY THE ENTIRE CENTER PORTION OF THE DASH IS SINKING. OUR FEAR IS THIS WILL CAUSE AN AIRBAG MALFUNCTION OR IF THE AIRBAG DOES DEPLOY, THE ENTIRE CENTER PORTION OF THE DASH WILL BE THROWN INTO OUR FACE. I CONTACTED GM AND THEY AGREED TO PAY 60% TO HAVE A NEW DASH PUT IN. *TR
I WAS DRIVING ON A RURAL ROAD WHEN ALL THE DASH INFO LIGHTS WENT ON INFORMING ME I HAD REDUCED ENGINE POWER AND NEEDED TO SERVICE SELECTRAC AND THAT AND ALL MESSAGES THAT IT COULD SENT WERE SENT I HAVE IN TURN HAD THE CAR TOWED TO A CHEVY DEALERSHIP AND NOW AWAITING THE RESULTS OF WHAT IS WRONG AND HOW MUCH THIS IS GOING TO COST I HAVE JUST TURNED 50,000 MILES. *TR
SERVICE LIGHTS CAME ON - STABILITRAK SERVICE NEEDED. ENGINE LIGHT CAME ON. CAR WENT INTO REDUCED POWER MODE. ENGINE STARTED TO "SPUTTER". TOOK CAR IN FOR SERVICE AT GM DEALER. THEY NEED TO REPLACE THE THROTTLE BODY AND SENSOR. THIS PROBLEM IS REPORTED ALL OVER THE INTERNET WITH GM TRUCKS AND SUV'S. OBVIOUSLY THERE IS A MANUFACTURERS DEFECT. GM IS NOT COVERING THE PROBLEM OR FIXING IT AT THEIR COST. $600.00 TO FIX. *TR
TL- THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR DEFROST TERMINAL DETACHED FROM THE VEHICLE. IT WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE TERMINAL WAS GLUED BACK ON BUT IT DID NOT HOLD. THE TERMINAL WAS SOLDERED ON AND AGAIN IT DID NOT HOLD. THE REAR WINDOW WAS REPLACED INCLUDING A NEW REAR DEFROST SYSTEM. FIFTEEN MONTHS YEARS LATER THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND IT WAS GLUED BACK ON BUT IT DID NOT HOLD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 40,052 AND THE CURRENT MILEAGE WAS 70,000. DT
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AT 55 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND ACCELERATION POWER DECREASED AND THE VEHICLE WAS UNABLE TO EXCEED 10 MPH. THE CONTACT ALSO STATED THAT A BURNING ODOR WAS EMITTED AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED BUT WAS UNSURE OF WHICH LIGHT SPECIFICALLY. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE THE VEHICLE WAS SHUTDOWN AND RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE SENSOR HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL PERTAINING TO A FAULTY THROTTLE POSITION SENSOR AFTER THE FAILURE OCCURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →