Page 2 of 3 · complaints 51–100 of 117

2010 Chevrolet Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes
Filed Jan 4, 2018157,000 milesFL

2010 CHEVY SUBURBAN......CHECK ENGINE LIGHT WAS ON, WENT TO THE CHEVY DEALER, IT SCANNED AS THE FUEL PUMP MODULE PART# 2087716 AND ALSO THE ABS, BRAKE LIGHT, STABILTRAK AND TRACTION CONTROL LIGHT COME ON AND THE VEHICLE LOSES POWER, THIS SCANNED AS ELECTONIC BRAKE CONTROL MODULE. I HAD THE FUEL PUMP MODULE REPLACED AT THE DEALER AND HAVE FOUND A RECALL BULLETIN FOR THE YEAR MAKE AND MODEL WITH THIS EXACT PROBLEM. HOWEVER THIS IS VIN SPECIFIC?? SO I WAS NOT ABLE TO HAVE THIS REPAIRED UNDER THE GM RECALL NO14515B .

Air Bags
Filed Dec 28, 2017130,000 milesFL

TAKATA AIR BAG RECALL WITH NO REMEDY FOR A FIX AND A VEHICLE THAT IS UNSAFE TO DRIVE WITH ALL DEALERS NOT WANTING TO TAKE ON TRADE

Air Bags
Filed Dec 26, 2017110,000 milesNC

THE CHECK AIRBAG LIGHT WILL COME ON RANDOMLY AT ANY GIVEN TIME. IT USUALLY STAYS ON FOR ABOUT TWO DAYS OR SO AND GOES OFF FOR SEVERAL WEEKS BEFORE POPPING BACK ON. WE USUALLY SEE THIS HAPPEN WHEN THERE ARE TEMPERATURE CHANGES FROM SEASON TO SEASON. EVEN THOUGH THERE IS A RECALL CONCERNING THE AIRBAG SYSTEM ON CERTAIN MAKES AND MODELS, WE WERE SURPRISED WHEN OUR TRUCK WAS NOT ON THE LIST.

Air Bags
Filed Dec 20, 201786,000 milesCA

TAKATA RECALL . I WANT A RESOLUTION AND A SOLUTION TO FIX MY AIR BAGS BEFORE A DISASTER STRIKES ! I AM VERY FRIGHTENED FOR MY FAMILY AND MYSELF. MY SUBURBAN HAS BEEN IN THE CHEVY DEALERSHIP MULTIPLE TIMES FOR AIRBAG ISSUES! THE SERVICE AIRBAG LIGHTS COME ON INTERMITEDLEY AND I NEVER KNOW WHEN THEY ARE WORKING OR NOT . I ALSO NOTICE WHEN LIGHT COMES ON THE SEATBELT DOESN'T CATCH TO SAVE ME FROM FLYING THROUGH THE WINDOW. LIGHTS UP AT RANDOM TIMES .

Air Bags
Filed Dec 10, 2017SC

"TAKATA RECALL" I HAVE CONTACTED THE DEALERSHIP TO HAVE THIS AIRBAG REPLACED MULTIPLE TIMES. I CONTACTED FRED CALDWELL CHEVROLET MOST RECENTLY ON 12/9/17. EACH TIME, INCLUDING MY LAST CONTACT ON 12/9/17, I HAVE BEEN INFORMED THAT THEY CANNOT DO THE REPAIR BECAUSE THEY HAVE NOT BEEN SUPPLIED WITH REPLACEMENT PARTS FROM THE AIRBAG COMPANY TO COMPLETE THE THE REPAIR.

Air Bags
Filed Dec 6, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCKAIG CHEVROLET BUICK AT (903) 686-1240 (1110 E BROADWAY AVE, GLADEWATER, TX 75647) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 28, 2017MO

TAKATA RECALL IT HAS BEEN 18 MONTHS SINCE I FIRST RECEIVED NOTIFICATION THAT THE AIRBAGS IN MY VEHICLE, DESIGNED TO KEEP ME SAFE, MAY BE DEFECTIVE TO THE POINT OF CAUSING SERIOUS INJURY OR DEATH. THERE IS STILL, 18 MONTHS LATER, NO SOLUTION TO THIS ISSUE. THIS IS A SERIOUS BREECH OF SAFETY AMOUNTS TO NEGLIGENCE. TAKATA HAS SINCE FILED BANKRUPTCY. CHEVROLET/GM HAS NOT FULFILLED THEIR OBLIGATION TO PROVIDE A VEHICLE THAT DOES NOT POSE UNDUE AND INCREASED RISK OR DANGER.

Air Bags
Filed Nov 9, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARANSAS AUTOPLEX (SALES AND SERVICE) AT (844) 884-7521 (2352 W WHEELER AVE, ARANSAS PASS, TX 78336) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 24, 201759,000 milesGA

ON THE INSTRUMENT PANEL THE MESSAGE "SERVICE AIR BAG" AND AIRBAG READINESS LIGHT SYMBOL STAYS ON WHEN IGNITION ON AND WHILE DRIVING. DASHBOARD CRACKED. BACK PASSENGER SEATBELT WON'T LOCK AT TIMES.

Air Bags
Filed Oct 23, 2017AL

"TAKATA RECALL". I RECEIVED A RECALL IN JUNE 2016 AND THEY HAVE NOT BEEN ABLE TO SUPPLY A REPLACEMENT PART IN 16 MONTHS. NO ONE CAN RIDE IN THE PASSENGER FRONT SEAT BECAUSE OF THE DANGER

Air Bags
Filed Oct 23, 2017TX

THIS RECALL HAS BEEN OVER A YEAR AND HALF AND WE ARE BEING TOLD BY THE DEALERSHIPS THERE IS YET TO BE A FIX. THIS IS RIDICULOUS

Air Bags
Filed Oct 22, 201790,000 milesFL

TAKATA RECALL HAS NOT BEEN REPLACED IN TRUCK YET, OVER A YEAR AND A HALF LATER.

Air Bags
Filed Oct 2, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED NASH CHEVROLET (630 SCENIC HWY S, LAWRENCEVILLE, GA 30046; 770-822-6678 OR 678-317-2806) WHO STATED THAT THEY WERE NOT REPAIRING VEHICLES AT THE TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT OF THE PETITION BEING EXPANDED UNTIL DECEMBER 31, 2017; THEREFORE, NO VEHICLES WERE BEING REPAIRED AT THE TIME. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 31, 2017FL

TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHEVROLET OF PEMBROKE PINES, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE MANUFACTURER HAD NOT GRANTED THEM PERMISSION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Aug 22, 2017137,000 milesOK

I NOTICED WHILE DRIVING MY VEHICLE THAT MY DASH STARTED TO RATTLE. AFTER GETTING TO SCHOOL TO DROP MY KIDS OFF, I NOTICED THAT I HAD A CRACK IN MY DASH RESONATING FROM THE TOP OF THE STEERING WHEEL PORTION OF THE DASH. IT HAS SINCE THEN GROWN ANOTHER CRACK AND THE ORIGINAL CRACK IS BECOMING LONGER AND LONGER. THE DASH IS NOW CRACKED AT THE CORNER OF THE AIRBAG ON THE PASSENGER SIDE OF THE VEHICLE. I AM CONCERNED THAT THE CRACKS ARE GOING TO JUST CONTINUE UNTIL I'M UNABLE TO KEEP THE VIBRATIONS TO A MINIMUM. I'M ALSO CONCERNED ABOUT THE CRACK NOW OVER BY THE AIRBAG. I DON'T KNOW IF THIS WOULD CAUSE THE AIRBAG TO MALFUNCTION IF IT CONTINUES.

Structure › Body
Filed Aug 5, 201780,000 milesMI

DASHBOARD CRACKED IN TWO DIFFERENT SPOTS. DEALERSHIP AND GM SAID THERE IS NO RECALL FOR THIS HOWEVER THERE ARE NUMEROUS CUSTOMERS WITH THE SAME ISSUE.

Unknown or Other
Filed Jun 27, 201768,000 milesPA

THE DASH CRACKED OUT OF THE BLUE ONE MAIN SPOT AND IT BRANCHED OFF FROM THERE. I JUST LOOKED UP YESTERDAY AFTER GETTING OUT OF THE CAR AND THERE IT WAS IT WASN'T THERE THE OTHER DAY.

Unknown or Other
Filed Jun 27, 201765,000 milesNC

I HAVE MULTIPLE CRACKS IN MY DASHBOARD. ONE ON THE TOP RIGHT CORNER OF THE AIRBAG AND ANOTHER OVER THE INSTRUMENT PANEL. THIS IS A WIDESPREAD PROBLEM THAT GM HAS REFUSED TO ACKNOWLEDGE. THERE ARE THOUSANDS OF PEOPLE AFFECTED BY THIS. THIS DASHBOARD SHOULD BE RECALLED. IT SERIOUSLY IMPACTS OUR RESALE VALUE.

Air Bags
Filed Jun 8, 201786,000 milesNE

THE DASHBOARD CRACKED WITH NO INCIDENT TO CAUSE IT. THE VEHICLE WAS PARKED AND WAS NOTICED WHEN RETURNING TO THE CAR. THE VEHICLE IS WELL TAKEN CARE OF AND PARKED/PROTECTED WITH SPACES THAT ARE COVERED. THERE ARE TWO CRACKS, ONE EXTENDS FROM UPPER RIGHT CORNER OF THE PASSENGER AIRBAG AND THE OTHER STARTS AND EXTENDS NEAR THE INSTRUMENT PANEL. THIS IS A KNOWN DEFECT ON GM MADE VEHICLES MANUFACTURED BETWEEN 2007-2013. THERE IS NO EVENT THAT CAUSED THIS CRACK AND THE VEHICLE IS PROTECTED FROM EXTREME HEAT AND COLD. NON-ABRASIVE CLEANING PROTECTS ARE ALSO USED ON THE DASH. THIS HAPPENS TO A MAJORITY OF OWNERS OF THESE VEHICLES AND THERE IS EVEN A FACEBOOK GROUP WITH OVER 4000 MEMBERS THAT DOCUMENTS ALL THE PROBLEMS. THIS IS A SAFETY HAZARD BECAUSE IF THE AIRBAG GOES OFF OR A VEHICLE ACCIDENT OCCURS, THEN SMALL PIECES OF PLASTIC CAN EASILY BECOME PROJECTILES. THESE VEHICLES ARE MUCH TO EXPENSIVE TO HAVE THESE PROBLEMS WITH NO MAJOR EVENT TO CAUSE IT.

Structure › Body
Filed May 4, 201757,000 milesMO

MY DASH CRACKED IN TWO PLACES ONE AT THE CORNER OF THE AIRBAG AND THE OTHER IN THE CENTER OF MY INSTRUMENT CLUSTER. NOTICED THIS WHILE DRIVING YESTERDAY.

Air BagsCrash1 injured
Filed Feb 28, 2017135,000 milesAL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AND THE ELECTRONIC STARTER FAILED. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE REAR ASSIST SENSOR FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED NECK INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Feb 6, 2017CA

CRACKED DASHBOARD

Structure › Body
Filed Jan 9, 201780,000 milesTN

DASHBOARD IS CRACKED IN SEVERAL PLACES.

Unknown or Other
Filed Dec 14, 201690,000 milesFL

THE TOP SURFACE OF THE DASHBOARD HAS CRACKED. THE CRACK HAS REACHED THE AREA OF THE FRONT PASSENGER SIDE AIRBAG. THE AREA AFFECTED BY THE CRACKED DASHBOARD SEEMS LOOSE AND MAKES A LOUD RATTLE AS I DRIVE.

Unknown or Other
Filed Nov 15, 2016100,000 milesMA

THE DASHBOARD CRACKED ON TWO LOCATIONS ON THE 2010 CHEVROLET SUBURBAN LTZ. ONE CRACK IS OVER THE DRIVER'S SIDE/STEERING COLUMN WHICH CONTINUES TO GROW. THE OTHER CRACK IS LOCATED ON THE PASSENGER SIDE AND GOES DIRECTLY INTO THE AIRBAG. THIS IS CONSISTENT WITH OTHER REPORTINGS ON THE INTERNET OF FELLOW CHEVY SUBURBAN OWNERS. MY CAR IS STORED IN MY GARAGE ALL DAY AND IS NOT SITTING IN THE SUN ALL DAY NOR HAS THE CAR EVER BEEN IN AN ACCIDENT. CHEVY HAS NO EXPLANATION AS TO WHY THIS HAPPENS - JUST THAT THEY ARE NOT WILLING TO AT LEAST PAY FOR 1/2 OR THE COST OF THE NEW DASHBOARD. I BROUGHT THE CAR TO THE DEALERSHIP AT THE BEGINNING OF THE YEAR AND STATED THAT I HEARD A RATTLING FROM THE DASHBOARD; ASKED IF THEY COULD ENSURE THAT THE DASH WAS SECURE. WHEN I PICKED UP THE VEHICLE THEY STATED THE DASH WAS FINE. THE RATTLING CONTINUED FOR MONTHS. AFTER SEVERAL MONTHS, I NOTICED THE CRACK ON THE PASSENGER SIDE. SEVERAL WEEKS LATER, I NOTICED THE CRACK ON THE DRIVER'S SIDE. THE DEALERSHIP NOR CHEVY WILL ASSIST WITH THIS ISSUE.

Unknown or Other
Filed Oct 19, 2016CA

MY DASHBOARD HAS DEVELOPED 3 MAJOR CRACKS ACROSS IT.

Unknown or Other
Filed Oct 14, 2016TX

I HAVE ALWAYS GARAGED AND MAINTAINED MY VEHICLES. WHEN I PARK MY CAR WHILE OUT,I ALWAYS UTILIZE A WINDSHIELD VISOR TO PROTECT MY DASH AS WELL AS KEEP THE TEMPERATURE DOWN IN THE VEHICLE. WHEN I STARTED NOTICING MY DASH WAS CRACKING I WAS SHOCKED. IN MY 40 PLUS YEARS OF OWNING A VEHICLE I HAVE NEVER HAD A DASH CRACK. THE CRACK HAS CONTINUED TO SPREAD OVER THE CONTROLS IN FRONT OF THE STEERING WHEEL AT THIS POINT. I GOT AN ESTIMATE ON REPLACING IT AND WAS QUOTED 1600.00 PARTS AND LABOR. SERIOUSLY?? I AM FURIOUS AT THIS POINT AND I AM LOOKING FOR ANOTHER VEHICLE, NOT A CHEVY. I'VE HAD MANY THINGS GO WRONG WITH THIS MODEL WHICH INCLUDE THE MOTORIZED SIDE WINDOWS, THE GLASS POPPING OPEN ON THE HATCH, ALL THE PAINT CHIPPING OFF ON THE AIR CONTROL BUTTONS, HINGES BREAKING OFF OF THE STORAGE COMPARTMENTS ON THE CONSOLE, THE MOTORIZED BUTTON THAT IS SUPPOSED TO LIFT THE BACKSEAT DON'T WORK PROPERLY AND THE LIST GOES ON AND ON. SUCH AN EXPENSIVE DISAPPOINTMENT.

Structure › Body
Filed Sep 26, 201652,125 milesTX

MY DASH HAS CRACKED TWICE ON MY 2010 SUBURBAN. IT CRACKED THE FIRST TIME APPROXIMATELY TWO YEARS AFTER I PURCHASED THE VEHICLE. CHEVROLET REPLACED THE DASH UNDER WARRANTY. THE DASH CRACKED AGAIN APPROXIMATELY TWO YEARS LATER. THERE APPEARS TO BE SOME SORT OF DESIGN FLAW WITH THE DASH. THE DASH DOES NOT HAVE ENOUGH RIGIDITY TO ACCOMMODATE THE NORMAL VIBRATIONS DURING THE DRIVING OF THE VEHICLE. THE CRACKS IN THE DASH ARE LOCATED NEXT TO THE PASSENGER SIDE AIRBAG. I AM CONCERNED THAT THE DASH WILL BECOME SHRAPNEL IF THE AIRBAG EVER DEPLOYS.

Air Bags
Filed Sep 18, 201685,000 milesVA

DASHBOARD CRACKED IN TWO PLACES. ONE ABOVE INSTRUMENT CLUSTER, ONE BY PASSENGER AIRBAG. DASHBOARD RATTLES DUE TO CRACK. AIRBAG FUNCTION MAY BE ADVERSELY AFFECTED. THERE WAS NO INCIDENT THAT LEAD TO THE CRACKS, OTHER THAN OUTDOOR TEMPERATURE FLUCTUATIONS.

Engine
Filed Sep 7, 2016150,000 milesMN

TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. WHEN THE VEHICLE WAS STARTED, THE VEHICLE AND THE GARAGE FILLED UP WITH DARK GRAY SMOKE WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE VEHICLE FAILED AN OIL CONSUMPTION TEST DUE TO AN OIL CONSUMPTION LEAK. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT WORTH THE REPAIR COSTS. THE MANUFACTURER OFFERED THE CONTACT A DEAL TO PURCHASE A NEW VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

Power Train
Filed Sep 1, 2016100,000 milesKY

THE VEHICLE WAS IN MOTION, I HAD JUST TURNED ONTO A CITY STREET FROM A SHOPPING CENTER AND THE TRANSMISSION WENT OUT. THEIR WAS NOT ANY WARNING THIS WAS GOING TO HAPPEN. VEHICLE WAS DRIVING FINE UP UNTIL THAT POINT. THE VEHICLE DID NOT MOVE WHEN PRESSING ON GAS. ME AND MY CHILDREN CAME VERY CLOSE TO GETTING HIT, WE WERE SITTING IN THE MIDDLE OF THE STREET. NO WARNING SIGNS OF THIS. I HAD TO GET THE TRANSMISSION REPLACED. I DIDN'T PLAN ON SPENDING 4000 DOLLARS ON A 2010 CHEVY SUBURBAN.

Air Bags
Filed Aug 23, 2016AL

THE DASH HAS A CRACK AT THE TOP LEFT CORNER WHERE THE AIRBAG IS LOCATED. I'M CONCERNED ABOUT INJURY IF THE AIRBAG IS DEPLOYED OR THAT IT MIGHT NOT DEPLOY PROPERLY IN A CRASH.

Air Bags
Filed Aug 19, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 5, 2016MN

DASH CRACKING IN FRONT OF DRIVER SEAT. SECOND TIME DASH HAS CRACKED IN LAST 2 YEARS. POTENTIALLY EFFECTS ELECTRICAL SUPPORTING AIRBAG. CHEVY/GM REFUSES TO COVER COST OF REPLACEMENT. ISSUE APPEARS TO BE WIDESPREAD AMONG OWNERS.

Structure › Body
Filed Aug 4, 201696,000 milesFL

TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. AFTER THE VEHICLE WAS TAKEN IN FOR MAINTENANCE, THE TECHNICIAN STATED THAT THE PASSENGER SIDE UPPER PANEL OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Unknown or Other
Filed Aug 2, 201680,000 milesTN

THE DASH HAS BEEN CRACKED FOR YEARS ON A SIX YEAR OLD VEHICLE. GM REFUSES TO MAKE IT RIGHT. THIS IS DOCUMENTED TO BE A DESIGN FLAW ON MANY GM TRUCKS AND SUVS FOR SEVERAL YEARS AND GM IS TOO CHEAP TO FIX THEM.

Unknown or Other
Filed Jul 30, 201695,000 milesMO

THE DASH ON THE LEFT CORNER OF THE PASSENGER SIDE AIRBAG HAS CRACKED.

Unknown or Other
Filed Jul 16, 2016VA

THE DASH HAS CRACKED IN 3 DIFFERENT DIRECTION ON THE PASSENGER SIDE AT THE UPPER RIGHT HAND CORNER OF THE AIR BAG. THE CHEVROLET DEALERSHIP WHERE THE VEHICLE WAS PURCHASED HAS STATED THAT GM WILL NOT REPAIR OR REPLACE IT. THE CRACK STARTED AS ONE AND HAS SINCE RUN IN DIFFERENT DIRECTIONS.

Unknown or Other
Filed Jul 8, 201627,225 milesTX

MY DASH IS CRACKED ON THE PASSENGER SIDE BETWEEN THE AIRBAG DEPLOY LOCATION AND THE FRONT WINDOW VENTS. THIS ARE IS APPROXIMATELY 1 1/2 INCHES AND OBVIOUSLY NOT WELL MADE AS THERE ARE MANY OTHERS WITH THE SAME ISSUE. ONLY OTHER PROBLEM IS THE STEERING WHEEL WHINES WHEN I TURN IT. OTHER THAN THAT I REALLY LIKE MY VEHICLE, JUST WHICH CHEVY WOULD STAND BEHIND ITS PRODUCT MORE, ESPECIALLY WHEN IT IS A REAL DEFECT LIKE THE DASH.

Air Bags
Filed Jun 13, 2016102,000 milesWI

ALL OF A SUDDEN, WHILE DRIVING DOWN A SMOOTH ROAD, HEARD A LARGE POP SOUND FROM DASHBOARD. PLASTIC DASHBOARD CRACKED ABOVE INSTRUMENT PANEL. CRACK IS NOW GROWING LARGER.

Structure › Body
Filed Jun 9, 201675,000 milesVA

CRACKS IN THE DASHBOARD

Unknown or Other
Filed Jun 7, 2016GA

DASHBOARD CRACKED IN SEVERAL AREAS NEAR CORNERS AND RADIUS. CONCERNED IF AIR BAGS DEPLOY, SHARP EDGES WILL SEVERELY CUT PASSENGERS. THIS HAPPENED JUST 2 YEARS AFTER NEW PURCHASE. MAKES CAR LOOK VERY CHEAP.

Unknown or Other
Filed Jun 6, 201645,481 milesNJ

DASHBOARD CRACKED. IF AIRBAG DEPLOYED THE SHRAPNEL FROM DASHBOARD WOULD INJURE DRIVER AND PASSENGER. NOTICED IT WHEN IT RATTLED WHILE DRIVING DOWN THE ROAD.

Air Bags
Filed May 12, 20164,000 milesNC

MY SUBURBAN HAS HAD A CRACKED DASHBOARD THAT HAS GROWN INTO MANY CEASE CRACKS. I AM AFRAID THE AIRBAG WILL NOT D PLOY CORRECTLY IN A COLLISION. PLEASE HELP!

Unknown or Other
Filed May 12, 201642,000 milesVA

UNDER NORMAL CONDITIONS, THERE WAS A LARGE "POP" SOUND FROM THE DASH AND I NOTICED THAT THE DASH CRACKED AND HAS JAGGED SHARP PLASTIC EDGES.

Unknown or Other
Filed Apr 25, 201665,000 milesTN

THE DASH IS CRACKING AROUND PASSENGER AIRBAG AND ABOVE INSTRUMENT CLUSTER.

Structure › Body
Filed Apr 21, 2016124,000 milesFL

DASH IS CRACKED ABOVE INSTRUMENT PANEL AND IS SPREADING WITH SHARP EDGES THAT CAN SHATTER AND CAUSE HARM DURING A CRASH. DASH CRACKED RANDOMLY WHEN PARKED.

Unknown or Other
Filed Apr 6, 201680,160 milesMO

HEARD THE DASH START TO MAKE A NOISE, LOOKED AT IT AND THERE WAS A SMALL HAIRLINE CRACK. CAME BACK TO THE CAR ABOUT 4 HOURS LATER AND THERE WERE TWO CRACKS ABOUT THE ODOMETER. THIS CAR IS GARAGED EVERY EVENING AND IS WELL KEPT ON THE INSIDE. I HAVE BEEN A LOYAL CUSTOMER TO GM BUT AFTER THIS I DOUBT I WILL EVER BUY GM AGAIN.

Air Bags
Filed Mar 31, 2016125,000 milesTX

SEVERAL CRACKS HAVE APPEARED IN THE DASH OF MY 2010 SUBURBAN. ONE IS ON THE LEFT CORNER OF THE PASSENGER AIRBAG COMPARTMENT. THE OTHER IS ABOVE THE INSTRUMENT PANEL ON THE DRIVERS SIDE. AFTER THE CRACK OCCURRED ABOVE THE INSTRUMENT PANEL, THE SENSORS BEGAN TO MALFUNCTION. THE CRACKS APPEARED OVER TIME. WE BOUGHT THE VEHICLE USED IN 2012 AND THERE WERE NO DEFECTS IN THE DASH. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS NOR HAS HER BEEN ANY FORCE APPLIED TO THE DASH THAT WOULD HAVE CAUSED THE CRACKS. WE DISCOVERED THE CRACKS ABOUT A YEAR AGO AND HAVE BEEN TRYING TO WORK WITH GM TO RESOLVE THE ISSUE AS IT APPEARS THAT THIS IS OCCURRING IN THOUSANDS OF OTHER GM VEHICLES FROM 2007-2013. WE ARE MEMBERS OF A FACEBOOK GROUP WITH ALMOST 4000 MEMBERS ALL SHARING THE SAME PHOTOS, STORIES AND ISSUES WITH THEIR GM VEHICLES. THIS COMPLAINT IS FILED DUE TO THE FACT THAT THE CRACKS ARE GETTING WORSE AND MY FEAR IS THAT THE PASSENGER AIRBAG COULD BE DANGEROUS IF DEPLOYED. NOT TO MENTION THE MALFUNCTIONING SENSORS UNDER THE INSTRUMENT PANEL WHERE THE OTHER CRACK IS LOCATED.

Unknown or Other
Filed Feb 7, 2016TX

DASH BOARD HAS SERIOUS CRACKING ON DRIVER AND PASSENGER SIDES.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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