MY SPEEDOMETER ON MY 2005 CHEVY SUBURBAN WENT OUT AND THE DEALER SAY IT WOULD CAUSE $500 DOLLARS TO REPLACE IT I THOUGHT THAT WAS RIDICULOUS I WENT ON LINE AND SEEN THAT OTHER PEOPLE WAS HAVING THE SAME PROBLEM WITH THEIR GMC VEHICLES THERE ALL TO BE A RECALL ON THE SPEEDOMETER GMC IS GETTING A BAD REPUTATION. *TR
2005 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL*THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. WHILE DRIVING 35 MPH, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE RPM'S DECREASED TO 1,000. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD CLUNK FORWARD. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE REMAINS. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 11,638.
SPEEDOMETER WOULD GO UP WHEN I INCREASED SPEED BUT WOULD NOT GO BACK DOWN WHEN THE VEHICLE SLOWED DOWN. I WAS ABLE TO GET THE SPEEDOMETER TO RESET TO ZERO BY REPEATEDLY STARTING AND TURNING OFF THE VEHICLE. OVER THE COURSE OF THE NEXT MONTH THE NEEDLE WOULD DO THE SAME THING. I COULD RESET IT THE SAME WAY. AS OF NOW ITS PEGGED AT THE BOTTOM AND I CANNOT RESET IT. *TR
I HAVE A 2005 CHEVY SUBURBAN 4X4 AND WITHIN THE FIRST 14,000 MILES IT HAS STARTED TO ENGAGE INTO 4W LO WHILE DRIVING ON THE FREEWAY, IN REVERSE, GOING 25 MPH IN RESIDENTIAL NEIGHBORHOOD(THIS IS A GEAR THAT YOU CANNOT DRIVE OVER 15MPH IN). NEEDLESS TO SAY THAT SHELLWORTH CHEVROLET LOCATED IN VACAVILLE, CA HAS BEEN TRYING TO FIX THE PROBLEM FOR OVER 25,000 MILES AND OVER 6 TIMES IN THE SHOP. THEY HAVE BEEN UNSUCCESSFUL WITH THE LAST TIME IT WAS IN THE SHOP UNWILLING TO DO ANYTHING FOR ME. IT HAS EVEN BEEN TOWED INTO THEIR SHOP ON ONE OCCASION. THEY NO LONGER WANT TO PROVIDE ME WITH SERVICE, TOLD ME TO FILE A COMPLAINT WITH GM FOR A BUYBACK PURCHASE AND SHOED ME OFF. GM SAYS IT IS NOT ELIGIBLE FOR THE BUYBACK PROGRAM PROBABLY BECAUSE OF ALL THE FALSE AND INACCURATE INFORMATION THE SERVICE WRITERS HAVE DOCUMENTED ON THE WORK ORDERS. I HAVE ASKED TO SPEAK TO GM DISTRICT MANAGER WHO HAS MADE THIS DECISION AND HE HAS DECLINED TO SPEAK TO ME, AS WELL AS THE SERVICE MANAGER AT SHELLWORTH HAS NOT RETURNED MY LAST 2 PHONE CALLS. THE LAW STATES THAT THEY EITHER FIX MY VEHICLE TO A WORKING ORDER OR GIVE ME A REPLACEMENT VEHICLE. THEY ARE NOT DOING EITHER. ON OCT. 31 AFTER ARGUING WITH THEM BECAUSE THEY DIDN'T WANT TO HANDLE THE ISSUE THAT TIME EITHER THEY DECIDED TO GO LOOK AT A DIFFERENT BULLETIN AND FOUND SOMETHING, SO THEY REPLACED SOME PARTS AND RELEASED THE VEHICLE TO ME. SINCE THEN THE LIGHT HAS CAME ON 2 TIMES WHICH IS THE START OF THE PROCESS IN WHICH IT THEN ENGAGES TO 4W LO ALL
2005 CHEVY SUBURBAN SPEEDOMETER DOES NOT SHOW THE RIGHT SPEED. FIRST IS WAS UP BY 30MPH EVENTUALLY IT SETTLED DOWN TO 10 MPH AND THAT IS WHERE ITS STUCK, IT DOES NOT SHOW MY PROPER SPEED ANY MORE. *TR
THE SPEEDOMETER ON MY 2005 CHEVY TAHOE HAS BEEN ACTING ERRATICALLY. SOMETIMES IT WILL WORK NORMALLY. OTHER TIMES, IT WILL NOT REGISTER AT ALL. ADDITIONALLY TIME IT WILL READ ERRONEOUSLY WHEN DRIVING TRAFFIC SPEEDS. THE SELECTION PROCESS DID NOT ALLOW ME TO REGISTER A TAHOE, ONLY A SUBURBAN, WHICH IS WHY THE VEHICLE INFORMATION LOOKS AS IT DOES. *TR
THE EVENTS LEADING UP TO THE FAILURE WAS NORMAL VEHICLE OPERATION FOR APPROXIMATELY ONE YEAR. THE FAILURE TO THE VEHICLE WAS A VIBRATION IN THE STEERING SHAFT. CONSEQUENCES COULD HAVE RESULTED IN A LOSS OF STEERING. CHEVROLET SERVICE LUBED THE STEERING SHAFT PER A GM SERVICE BULLETIN. THIS REPAIR WAS COVERED UNDER WARRANTY. APPROXIMATELY ONE YEAR LATER, THE SAME FAILURE OCCURRED. CHEVROLET SERVICE STATED THAT GM HAS DEVELOPED A NEW STEERING SHAFT TO ELIMINATE THIS PROBLEM. I WILL BE TAKING MY VEHICLE IN FOR REPAIR 3 DAYS FROM THIS WRITING. CHEVROLET SUGGESTED THIS COMPLAINT AS A METHOD OF OBTAINING A RECALL AND SUBSEQUENTLY A REIMBURSEMENT FOR THE REPAIR. *TR
TL*THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE VEHICLE HAS TWO COOPER TEMPRA TRAIL CUTTERS, SIZE LT26570R17 TIRES (NA). WHILE DRIVING 70 MPH, THE CONTACT FELT A STRONG VIBRATION COMING FROM THE TIRES. THE REAR PASSENGER SIDE TIRE TREAD SEPARATED, CAUSING THE TIRE TO EXPLODE. THE FAILURE DAMAGED THE REAR FENDER, BUMPER, AND TAILPIPE. TRIPLE A ARRIVED AND REPLACED THE TIRE. THE VEHICLE IS CURRENTLY AT THE BODY SHOP AND ALL FOUR TIRES WILL BE REPLACED BECAUSE THE REAR DRIVER SIDE TIRE ALSO SHOWS TREAD SEPARATION AND BLISTERS. THE DOT NUMBER AND DEALER INFORMATION WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 85,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
SPEEDOMETER WAS TICKING UP AND DOWN RATHER THAN SMOOTHLY INCREASING AND DECREASING. WE USED CRUISE CONTROL WHEN ON A TRIP AND THEN THE SPEEDOMETER STARTED MALFUNCTIONING. SINCE THIS OCCURRED, THE SPEEDOMETER HAS BEEN STUCK PAST 120 MPH ON MULTIPLE OCCASIONS WHEN WE WERE GOING ABOUT 30. THIS IS CERTAINLY A SAFETY HAZARD FOR WHICH A RECALL SHOULD BE ISSUED. THIS COULD CAUSE AN ACCIDENT IF IT MALFUNCTIONS WHILE YOU ARE DRIVING AND YOU ARE UNABLE TO DETERMINE HOW FAST YOU ARE GOING. YOU WOULD TEND TO DRIVE SLOWER AND YOU COULD BE REAR-ENDED BY SOMEONE ELSE WHO WAS EITHER SPEEDING OR DOING THE CORRECT SPEED LIMIT. I WAS SURPRISED TO SEE THE NUMBER OF COMPLAINTS ABOUT THIS PROBLEM AND CHEVROLET HAS NOT STEPPED UP TO THE PLATE AND ACKNOWLEDGED THAT IT IS A MANUFACTURER DEFECT. I FOUND OUT ACCIDENTALLY THAT WHEN YOU START THE VEHICLE, THE SPEEDOMETER RESETS BY 5MPH. I WOULD HAVE TO START THE VEHICLE REPEATEDLY TO GET IT BACK TO ZERO. ALTHOUGH THIS IS NOT GOOD FOR THE STARTER, THIS WAS MY ONLY OPTION AT THE TIME. I JUST SAW SOMETHING ON THE INTERNET THAT SAID TO PUT THE VEHICLE IN REVERSE AND THEN TRY TO START IT. BY DOING THIS IT WOULD RESET THE SPEEDOMETER BY 5MPH EVERY TIME WITHOUT ENGAGING THE STARTER. THIS DID WORK, BUT WHEN I DROVE THE VEHICLE THE NEXT TIME, THE SPEEDOMETER DID NOT WORK AT ALL. I TRIED RESETTING THE SPEEDOMETER AGAIN BY PUTTING IT IN PARK AND STARTING, BUT TO NO AVAIL. AFTER TRYING MANY MORE TIMES TO RESET BY STARTING THE VEHICLE, THE SPEEDOMETER STARTED TO WORK
TL*THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE CRUISE CONTROL TOOK AN EXTREMELY LONG TIME TO ACTIVATE. WHEN THE CRUISE CONTROL FINALLY ACTIVATED, THE VEHICLE JERKED AND MADE A LOUD REVVING NOISE. HE THEN NOTICED THAT THE RPM INCREASED FROM 1,800 TO APPROXIMATELY 4,300. HE TOOK THE VEHICLE TO THE DEALER AND THEY ACKNOWLEDGED THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 49,000.
LAST WEEK, I FILLED UP MY GAS TANK AS USUAL. WHEN I WENT TO PULL OFF, THE GAS LIGHT FAILED TO GO OFF, THE GAS NEEDLE DID NOT MOVE AND THE BELL TO INDICATE THAT THE TANK WAS EMPTY WENT OFF. THE DEALER STATED THAT IT'S MY FUEL SENDING UNIT AND THAT HE'S SEEN SEVERAL OF THESE DEFECT LATELY...AND THAT I SHOULD CHECK FOR A RECALL. SINCE, I'VE HAD TO MONITOR WHEN I GAS UP AND HOW FAR I DRIVE...WHICH IS NOT ONLY FRUSTRATING, IT'S SCARY! THE NEEDLE NOW FLOATS FROM FULL TO EMPTY AND EVERYWHERE IN BETWEEN, BUT FOR THE MOST PART, IT RESTS ON E. VEHICLE IN QUESTION IS 2005 CHEVROLET TRAILBLAZER...THIS MODEL IS NOT GIVEN AS AN OPTION IN LATER SCREEN WHERE I ENTERED "SUBURBAN". I OWN A CHEVY TRAILBLAZER. THANK YOU *TR
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE SEAT BELT ON THE PASSENGER AND CENTER SECOND ROW SEATS CAME UNLATCHED ON THREE OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER EACH TIME WHERE THE BUCKLE ASSEMBLY WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. UPDATED 12/1/2006 - *NM
I HAVE HAD NOTHING BUT ELECTRICAL PROBLEMS EVER SINCE I BOUGHT THIS CAR. I DIDN'T EVEN HAVE THE CAR FOR A MONTH AND THE DASH LIGHTS AND HEAD LIGHTS WOULD DIM ON AND OFF BROUGHT THE CAR IN TO WHERE IT WAS PURCHASED FROM AND HAD MY CAR FOR A WEEK AND REPLACED CONTROL MODULE CAR STILL PROCEED TO DO THE SAME THING BROUGHT IT IN TO ANOTHER DEALERSHIP TOLD ME THAT THIS WAS NORMAL BECAUSE CAR HAD PCM AFTER 4 MONTHS OF GOING BACK AND FORTH WITH THESE DEALERSHIPS CAR WAS FINALLY FIXED DUE TO A RECALL IN A SCREW AND WIRE NOT BEING GROUNDED CORRECTLY. NOW MY CAR IS IN THE DEALERSHIP WITH NUMEROUS ELECTRICAL PROBLEMS AND ARE TRYING TO SAY THAT CAR WAS HIT BY LIGHTING CAR WOULD NOT START BURNING SMELL CAME FROM UNDERNEATH HOOD OF CAR. NOW CAR DOES NOT RUN OVER 15 MPH WITH DYING OUT BATTERY ONLY HOLD CHARGE OF 10 VOLTS. *JB
DT*: THE CONTACT STATED WHILE BEING ON AN INCLINE AND WITH THE GEAR SHIFTER IN DRIVE THE VEHICLE ROLLS BACK IF THE BRAKES ARE NOT APPLIED. UPON INSPECTION THE DEALERSHIP DETERMINED THIS IS THE WAY THE VEHICLE WAS DESIGNED. UPDATED 4/14/2006 - *NM
STEERING WHEEL. WHEN I START MY VAN IT WANTS TO KEEP TURNING OVER. AND WHEN IT FINALLY STARTS, THE STEERING WHEEL LOCKS UP. THE CAR LOT THAT I BOUGHT IT FROM SAYS THERE'S NOTHING THAT THEY CAN FIND THAT WOULD CAUSE THIS PROBLEM. BUT IT KEEPS ACCRUING. THIS HAS NOTHING TO DO WITH THE DEALER. THEY DIDN'T MAKE MY VAN, GM MOTORS DID. I WANT TO MAKE IT CLEAR THAT THE DEALERS SERVICE DEPARTMENT WAS GREAT.*JB
DT*: THE CONTACT STATED THAT THE 2005 CHEVROLET SUBURBAN HAS NO QUICK EXIT FROM THE THIRD SEAT AND THE TAILGATE. IT TAKES TOO MUCH FORCE TO OPEN FROM THE INSIDE. THE VEHICLE IS SO LONG THE SIDE VIEW MIRRORS DO NOT SHOW THE ROAD VERY WELL EVEN AFTER ADJUSTMENTS ARE MADE. THE BRAKES ON THE VEHICLE TAKE TOO MUCH FORCE TO STOP THE VEHICLE IN AN EMERGENCY. LASTLY, THE PICKUP ON THE TRANSMISSION IS SLUGGISH WHICH IS A CONCERN IN EMERGENCY CONDITIONS WHEN ACCELERATING FROM A STOPPED POSITION. THE CONTACT SPOKE WITH THE DEALER, AND WAS REFERRED TO THE MANUFACTURER BECAUSE ALL ISSUES ARE WITH THE DESIGN OF THE VEHICLE.*AK
THIS IS A PRE-CAUTIONARY COMPLAINT AS A RESULT OF MY SHOCK REGARDING GM'S 8.1L ENGINE IN THE SUBURBANS. ALSO WOULD APPLY TO SILVERADO HD AS WELL. THE VEHICLE IS USING EXCESSIVE OIL WHICH TO MY SURPRISE GM SAYS IS NORMAL. OIL USAGE IS 1.25 QTS PER 2000 MILES AND GM INDICATED THAT THE VEHICLE COULD USE AS MUCH AS 1QT PER 1000 MILES (ASSUMING 10 MILES TO THE GALLON). THE CONCERN IS REGARDING EMISSIONS DURABILITY AND INDIRECT FAILURES AS A RESULT OF THIS OIL LOADING INTO THE EXHAUST AND CATALYTIC CONVERTER. GM WOULD NOT PROVIDE DETAILS TO ME BUT, INDUSTRY NORMS ARE ASSUMING WORST CASE 1/2 OF THIS LEVEL OF EXPECTED OIL USAGE. GM WAS UNCONCERNED AND HAS A BULLETIN FOR THEIR DEALERS STATING THIS. I FEEL THIS SHOULD BE INVESTIGATED BOTH FROM A SAFETY STANDPOINT FOR POTENTIAL ENGINE FAILURE AND FOR EMISSIONS DURABILITY AND ENVIRONMENTAL COMPLIANCE. *JB
FAULTY TRANSMISSION AND PRESSURE PUMP. *NM
ON TWO OCCASIONS MY 2005 SUBURBAN HAS STAYED ON CRUISE CONTROL EVEN AFTER TURNING OFF CRUISE CONTROL. MY VEHICLE KEPT A CONSTANT SPEED AT WHICH IT WAS SET WHEN I HAD THE CRUISE CONTROL ON. THIS HAS OCCURRED ON FLAT HIGHWAYS. I WAS NOT DESCENDING. *JB
CONSUMER 2005 CHEVY SUBURBAN NAVIGATION GIVES INCOMPLETE DATA. *TS THE DEALER SUGGESTED TO THE CONSUMER THAT HE BORROW THE LATEST VERSION DVD VERSION 4.1 TO SEE IF THE SITUATION IMPROVES. *JB
WHILE DRIVING OUR 2005 SUBURBAN ON THE INTERSTATE, THE CHECK TIRE PRESSURE INDICATOR CAME ON AND IMMEDIATELY THE BACK END BECAME SQUIRRELLY. PULLING TO THE SIDE OF THE ROAD, THE PASSENGER SIDE REAR TIRE WAS COMPLETELY BLOWN AT THE SIDEWALL. THE TREAD CAUGHT ONTO THE WHEEL WELL FLARE, CAUSING ABOUT $500 IN DAMAGE TO THE VEHICLE. THE TIRE WAS ORIGINAL EQUIPMENT ON THE SUBURBAN, A P265/70R16 FIRESTONE WILDERNESS RADIAL. THE VIN NUMBER ON THE SUBURBAN IS [XXX]. THE TIRES HAD ABOUT 12,000 MILES OF USAGE WHEN THE BLOWOUT HAPPENED. I CONTACTED GM (SERVICE REQUEST CLAIM #[XXX]) AND HAD THE SERVICE MANAGER AT JOHN SERETTI CHEVROLET IN MOON, PA INSPECT THE TIRE. HE COULD FIND NO PUNCTURES, FOREIGN OBJECTS OR OTHER EVIDENCE OF EXTERNAL DAMAGE TO THE TIRE. GM REVIEWED THIS AND INFORMED ME THAT THEY DID NOT HAVE ENOUGH INFORMATION TO DECLARE A DEFECT, SO THEY REFERRED ME TO THE TIRES MANUFACTURER, FIRESTONE. THE FIRESTONE SHOP IN MOON, PA ALSO COULD NOT FIND ANY PUNCTURE OR EXTERNAL DAMAGE. THE MANAGER THERE SAID THE BLOWOUT COULD HAVE HAPPENED FOR ANY NUMBER OF REASONS OTHER THAN A DEFECT AND TRIED TO SUGGEST THAT IT HAD BEEN DRIVEN WITH TOO LITTLE TIRE PRESSURE. THAT CANNOT BE THE CASE. THE TIRES HAD BEEN ROTATED AND THE AIR PRESSURE CHECKED BY THE DEALERSHIP WITHIN THE PREVIOUS MONTH AND THE VEHICLE IS EQUIPPED WITH AN AIR PRESSURE SENSOR THAT WARNS OF DROPS. THAT SENSOR WENT OFF AT THE SAME TIME THE TIRE BLEW. FIRESTONE SOLD US A REPLACEMENT TIRE AT A PRORATED COST BASED ON THE USAGE
WHILE DRIVING INTO WORK THE REAR END HOUSING EXPLODED AND THE DRIVE SHAFT DROPPED TO PIECES BOTH FLEW ALL OVER THE HIGHWAY SOME COMING OUT RED HOT. *JB
GENERAL MOTORS RECENTLY ANNOUNCED AN SUV/TRUCK RECALL FOR DEFECTIVE AND UNSAFE ANTI-LOCK BRAKE SYSTEMS. THE RECALL WENT INTO EFFECT IN 14 COLD-WEATHER STATES AND CANADA...BUT IT EXCLUDED WISCONSIN!!!! IT DID SO BECAUSE GM SAID IT DIDN'T HAVE ENOUGH COMPLAINTS FROM WISCONSIN. THAT'S LUDICROUS! MANY HERE HAD THE SAME PROBLEMS AS IN IOWA, MICHIGAN, AND ALL THE REST. I EXPERIENCED THE PROBLEM, TOOK MY 2001 SUBURBAN TO MY GM DEALER FOR REPAIRS, AND WAS TOLD I'D BE REIMBURSED SUBJECT TO THE RECALL. THEN THE WISCONSIN EXCLUSION WAS ANNOUNCED. MANY PEOPLE HERE WILL BE OPERATING UNSAFE VEHICLES...AND THAT'S NOT RIGHT! PLEASE HELP. MARK & SHARON LEIDER. *NM
THE ANTILOCK BRAKES COME ON AT LOW SPEED, WHICH IS STARTLING AND INCREASES STOPPING DISTANCE. THIS DEFECT IS ACKNOWLEGED BY GENERAL MOTORS, THOUGH THEY REFUSE TO ISSUE A RECALL. THEY TELL ME TO PAY FOR IT MYSELF. I AM AFRAID THAT THIS DEFECT WILL CAUSE AN ACCIDENT.
DT: THE VEHICLE HAS BEEN IN THE SHOP 3 TIMES FOR TRANSMISSION PROBLEMS. THE DEALER HAS CHANGED DIFFERENT PARTS, HOWEVER THE PROBLEM CONTINUED. *JB
2001 CHEVROLET SUBURBAN K-1500 4WD; WAS DRIVING AT LOW SPEED ~10-15 MPH AND APPLIED BRAKES HARD WITH SUDDEN AND UNEXPECTE LOSS OF BRAKES RESULTING IN MVA AND DAMAGE TO THREE VEHICLES, INCLUDING MY OWN
MANUFACTURER PROMISED TO PURCHASE CONSUMER'S VEHICLE DUE TO THE HYDROBOOST BRAKE RECALL. THEY PROMISED TO MAKE THE FIRST PAYMENT UPON RECEIPT OF THE NEW VEHICLE. OWNER HAD IN HER POSSESSION AN ALERT BULLETIN ABOUT THE HYDROBOOST. NEITHER MANUFACTURER NOR DEALERSHIP CLAIMED RESPONSIBILITY. NOTICE STATED, EFFECTIVE IMMEDIATELY TO STOP DELIVERY AND ANY PURCHASES FOR THE SUBURBANS AND OTHER GM TRUCKS DATED FEBRUARY 4, 2005. HIGHLIGHTED SENTENCE STATED NOT TO ALLOW CONSUMERS TO PURCHASE. *AK
2005 CHEVROLET SUBURBAN (LESS THAN 1 WEEK OLD) -CAR WAS PLACED INTO PARK ON A DRIVEWAY WITH HILL -PARKING FOOT BRAKE WAS ENGAGED -I LEFT THE VEHICLE AND STARTED WALKING INTO THIS HOUSE -AT 30 YDS I HEARD SOMETHING BEHIND ME AND TURNED TO REALIZE THE CAR WAS ROLLING -I RAN BACK, JUMPED INTO THE CAR AND SLAMMED THE BRAKE ON -I TESTED THIS 3 MORE TIMES AND REPEATED THIS CONDITION. -THE DASHBOARD INDICATOR IS SAYING THE CAR IS IN PARK, BUT IT IS NOT LOCKING -AN ADDITIONAL CONCERN WAS THAT PARKING BRAKE DID NOT HOLD UP WITH 3 CHILDREN IN MY HOUSEHOLD THIS IS A MAJOR CONCERN. NOT TO MENTION IT NEARLY RAN ME OVER. THIS IS A BRAND NEW CAR!!! NOT MORE THAN 400 MILES ON IT. CAR IS CURRENTLY BEING LOOKED AT BY THE CHEVY DEALER. THIS IS SERIOUS AND THOUGHT IT WAS IMPORTANT TO INFORM THE AGENCY.I*=*AK -
THE DRIVER AND PASSENGER'S SIDE MIRRORS FAILED. THE OBJECTS APPEARED FAR AWAY THAN NORMAL. THIS CAUSED POOR VISIBILITY. THE VEHICLE HAD A TOW MIRROR PACKAGE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THIS WAS A DESIGN FLAW FROM THE MANUFACTURER. THE MECHANIC INFORMED THE CONSUMER THAT THE MIRROR COULD BE REPLACED, BUT THE DRIVER HAD TO PAY FOR IT. *AK THE FOUR WHEEL DRIVE LIGHT HAD COME ON. *SC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →