NUMEROUS PROBLEMS, REPLACED STEERING SHAFT, INNER TIE RODS, FRONT SHOCK ABSORBERS, IDLER ARM AND RELAY ROD, POWER STEERING PUMP AND GEAR ASSEMBLY. *BF THE CONSUMER STATED THAT THE STEERING WHEEL LEADS ITSELF AND ESSENTIALLY LOCKS INTO A HARD RIGHT OR LEFT TURN AND RARELY AUTOMATICALLY RELEASES FROM THE TURN BY ITSELF. CONTINUED PROBLEMS WITH THE FRONT END ALIGNMENT. THE FOUR TIRES WERE CUPPED. *TC
2003 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
I HAVE A 2003 SUBURBAN THAT MAKES A CLUNKING NOISE WHEN STEERING. THE STEERING ALSO FEELS LOOSE. I TOOK IT TO THE DEALER FOR A BRAKE INSPECTION WHILE UNDER WARRANTY. I ALSO TOLD THEM ABOUT THIS CLUNKING NOISE. THEY SAID IT ALWAYS HAPPENS AND THAT THEY WOULD TIGHTEN IT UP. THIS HOWEVER IS NOT ON MY INVOICE ONLY THE BRAKE INSPECTION. BRAKES CAME BACK FINE(ALTHOUGH THEY STILL SQUEAK) AND THEY SAID THAT THEY TIGHTENED THE STEERING PROBLEM UP. CAR WAS STILL UNDER WARRANTY. NOW I HAVE 41,000 MILES ON IT AND WE ARE GOING TO L.A. FOR THANKSGIVING. I TOOK IT TO THE SHOP OF MY CHOICE FOR ONCE AGAIN A BRAKE INSPECTION AND THIS CLUNKING NOISE IN THE STEERING. UPON ARRIVAL TO THE SHOP THE OWNER HAS AN 02 SILVERADO AND SAID HE HAD THE SAME PROBLEM WHICH WAS CORRECTED BY CHEVY. APPARENTLY THEY ARE REPLACING THE STEERING SHAFT NOW. BEFORE THEY WERE REMOVING IT AND LUBING IT AND THEN PUTTING IT BACK. WHEN MY MECHANIC ASKED IF THEY WOULD COVER IT THEY SAID NO BECAUSE THE WARRANTY WAS EXPIRED EVEN THOUGH I BROUGHT IT IN BEFORE FOR THIS BUT I HAVE NO DOCUMENTATION TO SUPPORT THIS. MY MECHANIC ASKED TO GET THE PART BUT UNFORTUNATELY IT IS ON NATIONAL BACK ORDER. SOUNDS LIKE CHEVY IS GOING THROUGH QUITE A BIT OF THESE, THIS SHOULD BE RECALLED IN MY OPINION. I KNOW ANOTHER PERSON WITH A SILVERADO HD AND HIS CLUNKS ALSO. I'M NOT SURE WHEN THE PART WILL BE AVAILABLE AND DON'T KNOW IF IT IS DANGEROUS TO BE DRIVING. I HAVE HAD NO INJURIES OR CRASHES FROM THIS YET. PLEASE HELP IF POSSIBLE. THANK YOU.*AK
WHILE DRIVING 60 MPH VEHICLE LOST POWER STEERING, AND CONSUMER HAD DIFFICULTY MAINTAINING CONTROL OF THE VEHICLE. CONSUMER APPLIED THE BRAKE PEDAL AND BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED.*AK
THE VEHICLE CUT OFF. THE FUEL PUMP WAS REPLACED. THE VEHICLE STILL CUT OFF ON THE HIGHWAY, HOWEVER, THE DEALER COULD NOT FIND ANY DEFECT. *AK
WHILE DRIVING AT ANY SPEED AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATES ON THE DASH BOARD. AS A RESULT THE AIR BAGS BECAME INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. DEALERSHIP REPLACED EVERY AIR BAG COMPONENT, BUT THE PROBLEM RECURRED. *AK *NM
WHILE PARKED WITH THE KEY IN THE IGNITION VEHICLE WAS ABLE TO SWITCH GEARS WITHOUT APPLYING THE BRAKES. AS A RESULT, VEHICLE CRASHED INTO THE GARAGE. NO INJURIES REPORTED. *AK
AIRBAG LIGHT CAME ON AND OFF. AFTER 10,000 MILES CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THEY WERE UNABLE TO REPAIR VEHICLE. CURRENTLY, THEY WERE TELLING THE CONSUMER THAT THEY WERE GOING TO REPLACE THE SENSOR AND DIAGNOSTIC MODULE. THE PARTS WERE ON ORDER. THIS PROBLEM OCCURRED 3 WEEKS AFTER THE VEHICLE WAS PURCHASED WITH 23,000 MILES ON IT. *AK
REGULAR HARSH ENGAGEMENT ON MY 2003 CHEVROLET TAHOE TRANSMISSION. 1) HAD A HUGE CLUNK WHEN HAVING TO SUDDENTLY STOP ON ONE OCCASION - SOUNDED LIKE THE TRANSMISSION WAS GOING TO DROP/BAM. 2) ON AN UNPREDICTABLE BASIS THE TRANSMISSION HARSHLY ENGAGES WHEN GOING SHIFTING AT THE SLOWER SPDS. 3) BROUGHT TO SERVICE DEALOR AND THEY ACKNOWLEDGE PROBLEM DURING A TEST DRIVE "THAT NEEDS TO BE CK'D OUT". THEY SAID THEY FIXED. 4) PROBLEM WAS WORSE WHEN CAR WAS RECEIVED BACK (HAVE NO IDEA IF CAR WILL EVER BAM/CLUNK/WHAM/DROP AGAIN AS I NORMALLY DON'T SUDDENLY STOP BUT WHATEVER THAT WAS IT CERTAINLY WASN'T GOOD FOR THE TRANSMISSION). I REPORTED THE FREQUENCY OF THE HARSH ENGAGEMENTS ACTUALLY WERE MORE OFTEN AND THEY THEN CHANGED THERE TUNE CITING A SERVICE BULLETIN SAYING IT'S NORMAL ". 5) NOW 15,000 MILES LATER OF HARSH ENGAGEMENTS I'M SENSING SOME SLIPPAGE AND THOSE HARSH ENGAGEMENTS ARE NOW HARSHER. I'M VERY DISAPPOINTED IN THE PERFORMANCE OF MY TAHOE AND AM VERY CONCERNED OF THE FUTURE OF THE TRANSMISSION IN THAT GM & BELZERS ACKNOWLEDGE THE PROBLEM THEN SAID GM SAYS NOT TO DO ANYTHING. CAR STILL RUNS BUT IT VERY ANNOYING WHEN DRIVING IN THE CITIES STOP AND GO TRAFFICE...A CLUNK CLUNK HERE AND A CLUNK CLUNK THERE HERE A CLUNK THERE A CLUNK. THIS IS ABSOLUTELY RIDICULOUS!*AK
WHILE DRIVING 70 MPH, THE DRIVER'S SIDE WINDOW EXPLODED OUT OF THE VEHICLE WITHOUT WARNING. THE CONSUMER STATES THAT, "THERE WAS NO OBJECTS THAT HIT THE WINDOW. *AK
WHILE DRIVING AT 65 MPH REAR LEFT TIRE TREAD SEPARATED AND BLEW UP. CONSUMER HAD TO PULL OVER . FIRESTONE, WILDERNESS SIZE# UNKNOWN. DOT: UNKNOWN. DEALER WAS NOTIFIED. *AK
WHILE DRIVING 40 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT VEHICLE NEEDED AN ALIGNMENT. HOWEVER, THE PROBLEM RECURRED. *AK THE CONSUMER HAD THE FRONT END ALIGNED AND THE FRONT SHOCK REPLACED BUT THE PROBLEM IS INTERMITTENT. *TC
WHILE DRIVING AT APPROXIMATELY 45 MPH ALONG TEXAS HIWAY 242, A RELATIVELY NEW HIWAY WITH UNIFORM ROAD SURFACE IN GOOD CONDITION (NORTH OF HOUSTON). VEHICLE IS A 2003 CHEVROLET SUBURBAN. A LOUD BUZZING SOUND WAS HEARD SIMILAR TO THAT PRODUCED BY THE RIBBED EDGE-OF-ROADWAY WARNING STRIP FOUND ON SOME HIWAYS. I AT FIRST THOUGHT THE CHARACTER OF THE ROAD SURFACE HAD CHANGED; THEN, A FEW SECONDS LATER, THE PASSENGER SIDE REAR TIRE COLLAPSED SUDDENLY. UPON STOPPING ON THE SHOULDER I FOUND THAT THE TIRE TREAD SURFACE HAD SEPARATED FROM THE SIDEWALL ON THE OUTSIDE OF THE TIRE AND AROUND THE ENTIRE CIRCUMFERENCE OF THE TIRE JUST AT THE MANUFACTURING SEAM WHERE THESE TWO COMPONENTS ARE JOINED. FIVE RADIAL RIPS HAD ALSO OCCURRED IN THE SIDEWALL LEADING FROM ABOUT THE MIDDLE OF THE SIDEWALL TO THE SEPARATED TREAD/SIDEWALL SEAM. THE TIRES WERE STANDARD EQUIPMENT ON THE VEHICLE (PURCHASED IN MAY 2003) AND HAVE BEEN DRIVEN APPROXIMATELY 25,500 MILES. THE TREAD IS STILL VERY DEEP. THE TIRES ARE FIRESTONE WILDERNESS LE P265/70R16 111S TYPE.*AK
WHILE DRIVING CONSUMER SMELLED GAS ODOR. TECHNICIAN INDICATED THE FUEL LINE SYSTEM WAS LEAKING GASOLINE, CAUSING STALLING. DEALERSHIP WAS NOTIFIED. *AK
THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE IT WAS HIT FROM THE FRONT DRIVER SIDE, THE IMPACT CAUSED THE VEHICLE TO HIT A TELEPHONE POLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. *JB
WHILE DRIVING VEHICLE SHIFTED INTO FOUR WHEEL DRIVE AT ANY SPEED. VEHICLE WAS SERVICED FIVE TIMES, AND TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. *AK
CONSUMER NOTICED A WIRE BURNING SMELL, AND AIR BAG INDICATOR SERVICE LIGHT STARTED FLASHING. *AK
CONSUMER STATED THAT HIS 2 YR OLD SON WAS ABLE TO PULL HIS VEHICLE OUT OF PARK WITHOUT STEPPING ON THE BRAKES. HE STATED THAT THE CHILD WAS IN THE VEHICLE AND WAS APPARENTLY PLAYING WITH THE GEAR SHIFTER. HE THEN MOVED THE SHIFT LEVEL CAUSING THE VEHICLE TO ROLL BACKWARD HITTING A POLE AND BENDING HIS FRONT PASSENGER SIDE DOOR. HE STATED HE DOES NOT THINK THIS VEHICLE HAS A SHIFT INTERLOCK, WHICH WILL NOT ALLOW THE GEAR SHIFTER TO BE MOVED WITHOUT STEPPING ON THE BRAKES FIRST. HE STATED HE TOOK THE VEHICLE TO THE DEALER AND THEY DID NOT KNOW THIS EITHER. THE CONSUMER STATED THE INTERLOCK ONLY WORKS WHEN THE KEY IS IN THE IGNITION TO DRIVE. *JB
WHILE DRIVING 40 MPH DRIVER'S SEAT DROPPED BACK. DEALER STATED THEY COULD NOT DUPLICATE THE PROBLEM. *AK
CONSUMER STATED THAT ALL FOUR DOORS DON'T WORK PROPERLY. RADIO IS NOT WORKING AS WELL. WHILE DRIVING, ALL GAUGE WARNING LIGHTS CONTINUOUSLY ILLUMINATES THE DASH BOARD. DEALER REPLACED. ALTERNATOR, RADIO TWICE, DOOR ELECTRICAL SYSTEM. THE DASH BOARD INCLUDING THE GAUGES AND STILL PERSIST THE PROBLEM INTERMITTENTLY. *LA
PAINT PEELING FROM DASH BOARD. WITH AIR ON, COULD FLY INTO INFANTS MOUTH AND/OR EYES. *AK
WHILE DRIVING 75 MPH, THE DRIVER HEARD A LOUD NOISE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE CONSUMER NOTICED THAT THE DRIVER'S REAR SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE TIRED NEEDED REPLACING. PLEASE PROVIDE FURTHER DETAILS. *JB
BOUGHT 4 BF GOODRICH LONG TRAIL TIRES FOR 2003 1/2 TON CHEVY SUBURBAN 4 WHEEL, IN THE FIRST FEW DAYS OF USE, TIRES EDGE(S) "BITE" AT HIGH SPEEDS 60-70 MPH CREATING LACK OF CONTROL IN MODERATE WINDS, NOT ONLY WAS CAR PUSHED IN MODERATE WIND BUT ACTUALLY WENT OUT OF CONTROL DANGEROUSLY. *AK
2003 CHEVRLOET SUBURBAN, POSSIBLY OTHER SUVS AND TRUCKS BASED ON THE SAME OR SIMILAR CHASSIS (E.G. SILVERADO) ACCORDING TO PERSONAL RESEARCH: <P> VEHICLE IS VERY DIFFICULT TO CONTROL WITH REGARDS TO STEERING AT FREEWAY SPEEDS AND SOMETIMES EVEN AT LOW SPEEDS AT THE SLIGHTEST INFLUENCE OF "EXTERNAL FORCES" SUCH AS WIND, ROAD GROOVES, ROAD UNEVENESS. FEELS LIKE BUMPSTEER, BUT WITH THE ABILITY OF WIND OR TURBULENCE FROM PASSING LARGE TRUCK TO INDUCE IT. ESSENTIALLY VEHICLE DARTS LEFT AND RIGHT NO MATTER THE STEERING INPUT. DOES NOT OCCUR ON STRAIGHT SMOOTH ROADS. HAS HAPPENED SINCE PURCHASING VEHICLE. TOOK TO DEALER MULTIPLE TIMES AND NOTHING HAS IMPROVED NOR HAS ANY REAL DIAGNOSIS BEEN MADE (THEY REFUSE TO IF YOU INSIST). HAS OCCURED SINCE THE FIRST DAY OF PURCHASING VEHICLE. <P> EXACT SAME PROBLEM WITH 2002 SILVERADO, DISCUSSED AND RESOLVED ON EDMUNDS.COM: HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.EF12499 <P> OTHER VERY SIMILAR NHTSA COMPLAINTS/ODI: COMPLAINT # 10045857 "CONSUMER PURCHASED 2003 CHEVROLET SUBURBAN HAS REPEADEDLY TAKEN VEHICLE TO DEALER DUE TO THE VEHICLE SUDDENLY PULLING INTO ON COMING TRAFFIC WHEN MILD WINDS OCCUR." <P> COMPLAINT # 10058005 "WHILE DRIVING AT ANY SPEED AND WHILE MAKING RIGHT OR LEFT STEERING BECAME LOOSE" <P> COMPLAINT # 10025081 (2003 SILVERADO) "WHILE DRIVING THE VEHICLE PULLED TO THE LEFT. THE CONSUMER WAS CONCERNED THAT THE VEHICLE MAY BECOME DIFFICULT TO CONTROL."*AK
GEAR IS EASILY MOVED FROM DRIVE TO NEUTRAL WITHOUT DEPRESSING THE BUTTON ON GEAR SHIFT. DEALERSHIP AND MANUFACTURER WERE CALLED ABOUT THE PROBLEM. *AK
WHILE MAKING A TURN LIGHT CAME ON INDICATING BRAKE SYSTEM FAILURE IN A MATTER OF SECONDS. THEN, EVERYTHING SHUT DOWN. CONSUMER LOST THE ABILITY TO STEER OR BRAKE. AFTER STRUGGLING CONSUMER MANAGED TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. AFTER WAITING A FEW MINUTES CONSUMER ATTEMPTED TO RESTART THE VEHICLE, BUT IT WOULD NOT TURN OVER. IT HAD NO POWER. CONSUMER HAD THE VEHICLE TOWED TO A CHEVROLET DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT A SHORT IN A FUEL PUMP WIRE CAUSED A FUSE TO BLOW OUT, WHICH IN TURN, SHUT DOWN THE ENTIRE SYSTEM. CONSUMER STATED THAT DEALER PUT VEHICLE ON THE DIAGNOSTIC MACHINE, AND THE MAIN COMPUTER SHOWED NO FAILURE. HOWEVER, PRIOR TO THIS INCIDENT THERE HAD BEEN SOME OTHER ELECTRICAL PROBLEMS. *AK
I RECENTLY PURCHASED A 2003 CHEVY SUBURBAN EQUIPED WITH FACTORY INSTALLED WRANGLER AT 265/70/17 TIRES.WHILE TOWING A BOAT IN A SNOW SQUALL,I LOST ALL TRACTION ON AN OVERPASS RESULTING IN THE LOSS OF THE BOAT,MOTOR AND TRAILER UPSIDE DOWN IN A DITCH.FORTUNATELY THE VEHICLE AND WE SURVIVED,BUT THE $15,000 BOAT WAS A TOTAL LOSS.ALSO WHILE BACKING DOWN A BOAT RAMP THAT WAS SLIPPERY,WE ALMOST ENDED UP IN THE RIVER AS WE SLID MOST OF THE WAY DOWN THE RAMP.AFTER I EXITED THE VEHICLE,IT SLID ANOTHER 5 FEET ONLY STOPPING WHEN IT HIT THE SAND AT THE WATER'S EDGE.AFTER PUTTING LARGE STONES BEHIND THE REAR WHEELS,WE WERE ABLE TO GET THE BOAT ON THE TRAILER,ONLY TO EXPERIENCE NO TRACTION AT ALL EVEN IN FOUR WHEEL DRIVE WHILE TRYING TO GET UP THE RAMP.AFTER MUCH TIRE SPINNING WE WERE FINALLY ABLE TO INCH OUR WAY UP THE RAMP.WE SEEMED TO BE ONLY ONES HAVING THIS MUCH TRACTION PROBLEMS AS A FEW VEHICLES LAUNCHED AND RETRIEVED BOATS AFTER US WITH LITTLE DIFFICULTY.THESE TIRES MAKE NO SENSE ON A VEHICLE THAT SPENDS THE MAJORITY OF THE TIME ON THE HIGHWAY AND NOT IN A MUD HOLE,THE TRACTION SEEMS TO DISAPPEAR ON WET OR SLIPPERY SURFACES.I HAD TWO SETS OF FIRESTONE STEELFLEX TIRES ON MY PREVIOUS SUBURBAN AND NEVER ONCE HAD PROBLEMS WITH TRACTION LIKE I DO NOW.*AK
TRANSFER CASE MALFUNCTIONED, CAUSING IT TO GO FROM 4-WHEEL DRIVE TO 2-WHEEL DRIVE BY ITSELF. THIS HAS OCCURRED ON SEVERAL OCCASIONS. THE MOST RECENT OCCURRENCE RESULTED IN LOSS OF CONTROL, AND ALMOST CAUSED A CRASH. DEALERSHIP SERVICED VEHICLE 3 TIMES, AND REPLACED THE SWITCH AND THE BOX, BUT THE PROBLEM RECURRED.*AK
WINDSHIELD WIPERS WORKED INTERMITTENTLY. DEALER WAS CONTACTED. *AK
THERE IS A SERIOUS DESIGN FLAW IN THE WAY THE 2002 CHEVY SUBURBAN IS MANUFACTURED. WORK WITH ME....IF YOU HAVE A CAR SEAT, WHICH MOST EVERYONE DOES IF THEY OWN A SUBURBAN, AND IT IS BEHIND THE PASSENGER SEAT...YOU CAN'T GET TO THE THIRD REAR SEAT, BECAUSE YOU WOULD HAVE TO MOVE THE CAR SEAT EVERY TIME YOU WANTED TO ACCESS THE THIRD SEAT. SO WE THOUGHT IN ORDER TO ACCESS THE REAR THIRD SEAT WE WOULD JUST MOVE THE CAR SEAT BEHIND THE DRIVER'S SEAT, HOWEVER THERE IS NO LATCH MECHANISM LOCATED THERE. *JB APPARENTLY WE ONLY HAVE LATCH IN THE SECOND SEAT IN THE MIDDLE AND BEHIND. *JB THE PASSENGER SEAT. I HAVE OWNED THREE SUBURBANS AND PURCHASED OUR NEW ONE IN 2003 SPECIFICALLY FOR THE LATCH UPGRADE.
VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE TIRE TREADS ON THE FRONT WERE WORN OUT. DEALER STATED TIRES WORE OUT BECAUSE THE CONSUMER DIDN'T ROTATE THE TIRES SINCE PURCHASING THE VEHICLE. CONSUMER WENT TO A FIRESTONE TIRE DEALER, WHO INSISTED THAT TIRES SHOULD NOT WEAR OUT DUE TO ROTATION, BUT THERE WAS SOMETHING WRONG WITH THE BALANCE OF THE VEHICLE. *AK
THE DEALER HAS MADE 21 ATTEMPTS TO REPAIR THE AIRBAG , HOWEVER THE LIGHT CONTINUED TO ILLUMINATE. *JB GM AGREED TO REPLACE THE VEHICLE FOR A MILEAGE FEE. *JB
WHILE DRIVING AT ANY SPEED AND WHILE MAKING RIGHT OR LEFT STEERING BECAME LOOSE. *AK
WHEN OUTSIDE TEMPERATURE IS BELOW FREEZING, THE SUPPLEMENTAL BRAKE ASSIST IS LOUD, CAUSING A VIBRATION THROUGH THE ACCELERATOR AND EVEN STEERING WHEEL. VERY UNSETTLING AND UNNERVING PLUS OBNOXIOUS. *AK
2003 SUBURBAN ROLLED OVER IN ROAD AFTER TRYING TO AVOID CHAIR THAT WAS OBSTRUCTING MIDDLE LANE. *LA
PROBLEMS WITH REAR PASSENGER SEATS ON A 2003 Z71 SUBURBAN.*MR THE SAFETY PATROL WAS UNABLE TO PROPERLY PUT THE CHILD SAFETY SEAT INTO THE VEHICLE BECAUSE OF THE WAY THE LATCH SYSTEM WAS DESIGNED. THE CONSUMER WAS CONCERNED WITH THE SAFETY OF HER CHILDREN. IT WAS EXPLAINED TO THE CONSUMER THAT IT WAS ILLEGAL TO PLACE A CAR SEAT IN FRONT OF ANYTHING THAT PULLS DOWN, THE REAR CENTER SEAT CONTAINED A DRINK HOLDER/ARM REST AND THE REAR PASSENGER SEAT ONLY SLID FORWARD FOR ACCESS TO THE REAR THIRD SEAT. *CB *JB
OIL PUMP FAILURE WITH ONLY 5,000 MILES ON ENGINE. GM WANTS TO EXTEND WARRANTY AND LEAVE IT AT THAT. WITH NO OIL CIRCULATION INTERNAL ENGINE DAMAGE POSSIBLE AND RELIABILITY/SAFETY/TRUSTWORTHINESS OF ENGINE IN QUESTION. WANT GM TO REPLACE MOTOR BUT THEY WANT ME JUST ACCEPT EXTENDED WARRANTY AND GO AWAY. AS A CONSUMER I BELIEVE THAT I SHOULD NOT HAVE TO ACCEPT THE RISK OF FURTHER ENGINE FAILURE AND WANT A REPLACEMENT BASED ON SUBSTANTIAL IMPAIRMENT AND VALUE IMPAIRMENT AS WELL AS SUBSTANTIAL LOSS OF USE (BEEN IN REPAIR 18 DAYS SINCE FEBRUARY). *LA
CONSUMER PURCHASED 2003 CHEVROLET SUBURBAN HAS REPEADEDLY TAKEN VEHICLE TO DEALER DUE TO THE VEHICLE SUDDENLY PULLING INTO ON COMING TRAFFIC WHEN MILD WINDS OCCUR.*AK
WHEN VEHICLE'S SPEED REACHED BETWEEN 45-70 MPH THERE WAS A GRINDING NOISE IN THE FRONT END. THE DEALERSHIP FOUND METAL SHAVINGS IN THE FRONT DIFFERENTIAL FLUID. THE DEALERSHIP CHANGED ALL THE FRONT END COMPONENTS IN AN ATTEMPT TO CORRECT THE PROBLEM, BUT THE PROBLEM STILL EXISTED. *JB
WHILE DRIVING AT HIGHWAY SPEEDS AUTOMATIC TRANSMISSION STOPPED SHIFTING. VEHICLE WAS TOWED TO A DEALER, WHO FOUND A SPLIT IN A TRANSMISSION GASKET WHICH CAUSED THE CLUTCH AND PISTON NOT TO FUNCTION.*AK
WHILE DRIVING FOUR WHEEL DRIVE SHIFT STICKS, CAUSING THE VEHICLE NOT TO ACCELERATE PROPERLY. GENERAL MOTORS SAYS THIS IS AN ELECTRICAL PROBLEM, AND IS LOOKING INTO THE PROBLEM. *AK VEHICLE EXPERIENCING PROBLEMS WITH FOUR WHEEL DRIVE SHIFT STICKING CAUSING THE VEHICLE NOT TO ACCELERATE PROPERLY. GENERAL MOTORS CLAIMS THAT THIS MAY BE AN ELECTRICAL PROBLEM. GENERAL MOTORS HAS FAILED TO FOLLOW UP ON REMEDY FOR PROBLEM.*MR
WHILE DRIVING APPROXIMATELY 45 MPH AND WOULD START TO SHIFT BETWEEN 2ND AND 3RD GEARS VEHICLE WOULD GIVE A STRONG JERKING MOTION. HAVE TAKEN TO DEALERSHIP, AND MECHANIC COULD NOT LOCATE CAUSE OF PROBLEM.*AK
WHILE DRIVING WITH HEADLIGHTS ON THEY WOULD FLICKER OFF AND ON INTERMITTENTLY. THIS WOULD CAUSE POOR VISIBILITY FOR THE DRIVER AT NIGHT. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC COULD NOT LOCATE THE CAUSE OF THE PROBLEM.*AK
SEAT BELT STRAPS IN THE DRIVER'S AND MIDDLE SEAT IN THE SECOND ROW BECOME TIGHT TO THE POINT THAT THE PASSENGER MUST UNBUCKLE THE SEAT BELT AND REATTACH AS THE RIDE PROGRESSES. ALSO, THE MIDDLE SEAT BELT HAS RELEASED ON A NUMBER OF OCCASSIONS SENDING MY DAUGHTER FLYING TO THE FRONT OF THE VEHICLE IN HER CAR SEAT ON HARD BRAKING. SECOND, THE AUDIO CONTROLS BEHIND THE CENTER CONSOLE BECOME EXTREMELY HOT, EVEN MORE SO WHEN THEY ARE IN USE.
WHILE PARKED REAR WINDOW EXPLODED WITHOUT WARNING.*AK
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SEAT BELT BUCKLE. IF TAPPING ON THE BUCKLE IT WILL RELEASE THE SEAT BELT. MANUFACTURER WON'T DO ANY THING ABOUT IT.*AK
WHILE DRIVING AT HIGHWAY SPEEDS, THE OVERDRIVE GEAR WOULD NOT HOLD AND CONSTANTLY SHIFTED IN AND OUT OF HIGH GEAR. PROBLEM HAS HAPPENED OCCASSIONALLY SINCE THE FIRST TIME. IN ADDITION, TRANSMISSION CONTINUES TO SHIFT AT HIGHER RPM THAN PREVIOUSLY.*AK
CONSUMER STATED THAT SEAT BELT WILL LOCK UP BEFORE BRAKING. DEALER NOTIFIED. *AK
THE REAR SEAT BELT LOCKED AND HAD TO BE CUT TO RELEASE A CHILD FROM THE SEAT BELT. *JB
ON JAN 20, 2003 MY NEW 2003 CHEV SUBURBAN 4 WHEEL DRIVE SYSTEM FAILED AS I ATTEMPTED TO ENTER TRAFFIC. SERVICE 4WD SHOWED ON THE INFORMATION CENTER AND I WAS NEARLY INVOLVED IN A COLLISION DUE TO THIS. I TOOK THE VEHICLE TO THE DEALER SVC DEPARTMENT, WHERE THE SVC PERSON TURNED THE VEHICLE OFF THEN ON AND THE PROBLEM WENT AWAY. THE MILAGE ON THE TRUCK WAS 172 MILES (ONEHUDREDSEVENTYTWO)
THE MIDDLE POSITION IN THE 2ND ROW OF SEATS IN A 2003 CHEVROLET SUBURBAN Z71 IS UNSAFE FOR A CHILD SAFETY SEAT. THERE IS A LEATHER LOOP (INTENDED TO HOLD THE SHOULDER BELT IN PLACE WHEN NOT IN USE) THAT ALTERS THE PATH OF THE SEAT BELT WHEN THE CHILD SEAT IS INSTALLED. OVERTIME THROUGH WEAR AND TEAR OR IN THE EVENT OF AN ACCIDENT THIS LEATHER STRAP MAY BREAK. THIS WOULD INTRODUCE MORE SLACK IN THE BELT AND MAKE THE SEAT UNSAFE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →