Page 4 of 7 · complaints 151–200 of 301

2003 Chevrolet Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Steering › Column
Filed Jan 20, 20085,900 milesNJ

1. 2003 SUBURBAN Z71 , RATTLE AND CLUNK IN STEERING COLUMN, NOTHING LOOSE IN THE STEERING JUST CLUNKING NOISE WHILE DRIVING. THE STEERING SHAFT HAS BEEN REPLACED 3 TIMES. 2. SECOND ROW MIDDLE SEAT BELT FAILED TO RETRACT AND UNABLE TO FASTEN BELT WITHOUT FORCE. CORRECTED 3. LATCHES LOCATED ON THE BACK OF THE SECOND ROW SEATS TO HOLD UP THE THIRD ROW FLOOR BOARDS WHEN USING THIRD ROW HAVE BROKEN NUMEROUS TIMES (LATCHES ARE PLASTIC WHICH MAKES NO SENSE) 4. PAINT ON THE REAR BUMPER AND LEFT BY GAS TANK FILL RUSTED (THIS WAS CORRECTED) 5. DRIVER SEAT MOTOR RUNS AFTER VEHICLE TURNED OFF. THIS HAS BEEN BROUGHT TO THE DEALERS ATTENTION MANY TIMES AND THEY WERE UNABLE TO DUPLICATE PROBLEM. 6. REAR ACCESS DOOR WEATHER STRIPING STRETCHED. 7. TRUCK FAILED TO START FOR NUMEROUS REASONS OTHER THEN DEAD BATTERY. FUEL TANK PUMP MODULE WENT BAD. CRANK SHAFT POSITION SENSOR WENT BAD. THE MOST RECENT OF 1/20/07 HAS NOT YET BEEN DETERMINED. THIS IS A MAJOR PROBLEM AS THE TRUCK IS NOT RELIABLE. INFACT MY 1994 FORD EXPLORER IS MORE RELIABLE THEN THIS TRUCK PROBLEMS BEGAN IN 2003, STARTING WITH 2ND ROW SEAT BELT ISSUES 8. EXCESSIVE SQUEAKING FROM FRONT END, NUMEROUS COMPLAINTS MADE TO DEALER, BELTS REPLACED AND PULLEYS CLEANED SEVERAL TIMES THEN PULLEYS READJUSTED. 9. LEFT REAR DOOR FAILED TO OPEN. *TR

Fuel System, Other › Storage › Fuel Gauge System
Filed Jan 14, 200820,000 milesOH

PERIODICALLY OUR CAR'S GAS GAUGE AND SPEEDOMETER STICK. IT IS INTERMITTENT AND WE CANNOT FIND A CONNECTION AS TO WHEN/WHERE. WE RECENTLY RECEIVED A LETTER FROM CHEVY RECOGNIZING THERE IS A DEFECT IN THEIR MANUFACTURING BUT ALSO INCLUDES A REFUSAL TO FIX OUR SUBURBAN BECAUSE IT HAS MORE THAN 70,000 MILES ON IT. THIS IS A SAFETY ISSUE AND SHOULD FALL UNDER A MANDATORY RECALL. CARS HAVE TO BE ABLE TO KNOW HOW FAST THEY ARE GOING AND IF THEY HAVE ENOUGH FUEL TO GET THERE. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 12, 200850,000 milesCO

THE INSTRUMENT PANEL ON MY 2003 CHEVROLET SUBURBAN DOES NOT ACCURATELY DISPLAY SPEED. THE NEEDLE EITHER STICKS OR JUMPS AROUND OR JUST DOESN'T DISPLAY SPEED ACCURATELY. THIS HAS CREATED A SITUATION WHEREIN I DO NOT EVER KNOW MY ACTUAL SPEED CREATING A SAFETY HAZARD FOR THE OCCUPANTS OF MY VEHICLE AND OTHERS ON THE ROAD. GM IS APPARENTLY AWARE OF THE PROBLEM AND IS FIXING THOSE VEHICLES WITH LESS THAN 70,000 MILES, BUT MINE HAS GREATER MILEAGE AND THEY HAVE REFUSED TO CORRECT MY PROBLEM. I THINK THEY SHOULD BE COMPELLED TO CORRECT THIS SAFETY DEFECT THAT THEY OBVIOUSLY AGREE EXISTS. *TR

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 4, 200812,000 milesNV

VEHICLE STALLS WHILE DRIVING DURING HOT WEATHER. IT WILL NOT START UNTIL THE VEHICLE HAS SAT FOR 10-20 MINUTES. *CN

Electrical System › Instrument Cluster/Panel
Filed Jan 3, 200871,000 milesOH

SPEEDOMETER RANDOMLY GOES 5 TO 50 MILES FASTER THAN ACTUAL SPEED OF THE CAR. I CHECKED IT WITH A GPS--IF IT GOES OFF SPEED, IT HAS READ AS HIGH AS 40 MPH AT A STANDSTILL AND AS HIGH AS 120 MPH AT 70 MPH.*CN

Electrical System › Instrument Cluster/Panel
Filed Jan 2, 2008MD

I HAD THE SAME PROBLEM LIKE OTHERS WITH THE SPEEDOMETER IN MY 2003 SUBURBAN. EARLY 2007, I HAD LESS THEN 70K ON IT AND WHEN I CONTACTED THE DEALER, THERE WAS NO RECALL. THE FIX WAS ABOUT $500. NOW (2008), GM SAYS THEY WILL FIX IT IF THE TRUCK HAS LESS THAN 70K. HOW CONVENIENT?! GM WAITED UNTIL MORE CARS ARE ABOVE 70K AND THEN DECIDES TO RECALL IT. WHERE IS NHTSA? THIS PROBLEM HAS BEEN REPORTED FOR YEARS.*CN

Vehicle Speed Control
Filed Jan 2, 200850,000 milesFL

MY 2003 CHEVY SUBURBAN SPEED ODOMETER IS MALFUNCTIONING. WHEN AT A COMPLETE STOP IT READS 30 MPH AND WHEN DRIVING ON THE HIGHWAY IT WILL GO TO 120MPH AND SOMETIMES PAST THAT. VEHICLE JUST HIT 50000 MILES. THIS IS VERY DANGEROUS SAFEY PROBLEM THAT CAN LEAD TO ACCIDENTS AND SPEEDING TICKETS CAUSED BY A KNOWN MALFUNCTION IN GM VEHICLES. THE COST OF REPAIRING THIS PROBLEM IS VERY EXPENSIVE AND SHOULD NOT BE AN OUT OF POCKET EXPENSE.*CN

Electrical System › Instrument Cluster/Panel
Filed Dec 25, 200748,000 milesCA

I ALMOST GOT HIT BY ANOTHER DRIVER BECAUSE OF THE PROBLEM WITH THE SPEEDOMETER ON MY 2003 SUBURBAN Z71 THE SPEEDOMETER READ NOW WHEN IS PARK FROM 35 MILES TO 75 MILES AND WHEN IM DRIVING SOMETIMES IT READS 0 OR 120 MILES DOESN'T WORK HOW IS SUPPOSED TO. *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 27, 2007GA

SPEEDOMETER STICKS CANT EVER TELL WHAT SPEED I AM TRAVELING AT. THIS SEEMS TO BE A COMMON PROBLEM WHY WONT THEY RECALL THEM! *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 17, 2007KS

I HAVE A 2003 CHEVROLET SUBURBAN WITH THE INSTRUMENT PANEL ACTING ERRATIC. IT STATES THAT I HAVE 0 OIL PRESSURE AND THAT I AM DOING 100 MPH WHEN I AM ACTUALLY DOING 40 MPH. THE TACHOMETER IS STICKING AT 2.1 RPM. I HAVE SEARCHED THE INTERNET FOR SOLUTIONS AND HAVE RAN INTO THOUSANDS OF POSTING THE SAME PROBLEMS WITH GM VEHICLES. WHO SHOULD I SEND ALL OF MY SPEEDING TICKETS TO? *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 16, 2007WI

2003 CHEVY SUBURBAN STALLED TWICE ON THE HIGHWAY AT HIGH SPEEDS. CONSUMER STATES THAT THE VEHICLE HAD THE FUEL PUMP REPLACED. AFTER THE FUEL PUMP WAS REPLACED CONSUMER NOTICED GASOLINE ALL OVER THE GARAGE FLOOR. *KB

Electrical System › Instrument Cluster/Panel
Filed Oct 25, 200780,000 milesTN

SPEEDOMETER FAILURE. THE SPEEDOMETER ON MY 2003 CHEVROLET SUBURBAN DOES NOT REGISTER THE CORRECT SPEED. IT EITHER DOES NOT MOVE AT ALL OR RANDOMLY JUMPS FROM 0 TO 120 OR OFF THE REGISTER AND THEN MAY GET STUCK IN ANY POSITION FOR LENGTHY PERIODS OF TIME. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 17, 200742,900 milesMI

2003 SUBURBAN IN 10/2006 I NOTICED THAT MY AIR CONDITIONING WAS NOT WORKING. AT THAT TIME THE VEHICLE WAS JUST OUT OF WARRANTY W/ 42,900 MILES ON IT. I DO NOT DRIVE IT DURING SUMMER MONTHS. I PURCHASED THE VEHICLE WITH 6,000 MILES ON IT, BUT WAS ADVISED BY THE DEALERSHIP THAT IT WAS DRIVEN ONLY BY THE SALES MANAGER AND RECEIVED AN "A" TITLE, AS A NEW VEHICLE. I CONTACTED GM'S CUSTOMER SERVICE ON 10/23/06 AND WAS ADVISED TO TAKE IT TO MY LOCAL DEALERSHIP FOR AN OFFICIAL DIAGNOSIS AND ESTIMATE. I DID SO, AND THE ESTIMATE WAS FOR $1,034.25, INVOLVING REAR A/C LEAKING VAPORLINE AT REAR WHEEL OPENING. THE SERVICE DEPARTMENT ASSURED ME THAT THERE WAS NOTHING I COULD HAVE DONE TO CAUSE THAT, AND THAT THE RUSTING STARTED MONTHS BEFORE MY WARRANTY WOULD HAVE EXPIRED. AFTER MONTHS OF CORRESPONDENCE, I WAS ADVISED TO GET IT FIXED IN APRIL, 2007. HOWEVER,AFTER HAVING IT FIXED AT THEIR ADVICE, GM SUBSEQUENTLY TOLD ME THAT THEY COULD NOT ASSIST ME AT ALL IN RECOVERING THE COST OF THIS EXPENSIVE PROBLEM. A FEW MONTHS LATER, I FOUND THAT I NEEDED ALL 4 BRAKE ROTORS REPLACED, BECAUSE, AS THE GARAGE MECHANIC PUT IT "I'VE NEVER SEEN SUCH TERRIBLE RUSTING OF ALL THE HARDWARE ON THAT NEW OF A VEHICLE." HE EVEN ASKED IF THE VEHICLE WAS SUBMERGED IN WATER! IT HAS NOT. THIS REPAIR THEN COST ME ANOTHER $800. AS YOU CAN IMAGINE, I AM EXTREMELY DISSATISFIED WITH THIS OUTCOME. I BOUGHT A VEHICLE THAT COST OVER $42,000 AND EXPECTED IT TO LAST ME FAR MORE THAN 3 YEARS WITHOUT A RUST PROBLEM. *TR

Parking Brake › Conventional › Mechanical › Linkage and Cable
Filed Sep 16, 2007163,864 milesNC

PARKING BRAKE CABLE SNAPPED. UNABLE TO RELEASE PARKING BRAKE. *TR

Visibility › Sun/Moon Roof Assembly
Filed Sep 10, 20071 milesMO

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE SAME DAY THE VEHICLE WAS PURCHASED, THE CONTACT ATTEMPTED TO APPLY THE PARKING BRAKE AND THE VEHICLE ROLLED FORWARD. THE VEHICLE HAS BEEN TO THE REPAIR SHOP THREE TIMES AND EACH TIME THE MECHANIC STATED THAT EVERYTHING WAS FINE. THE EMERGENCY BRAKE HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 1. THE CONSUMER STATED THE SUNROOF LEAKED, A BLOWN FUSE WAS REPLACED. THE TEMPERATURE GAUGE IN THE REAR VIEW MIRROR WAS INOPERATIVE, THE DEALER TIGHTENED THE CONNECTION, THERE WAS A RATTLE COMING FROM THEE LEFT SIDE OF THE VEHICLE WHEN GOING OVER BUMPS IN THE ROAD. UPDATED 10/24/07.*JB

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Sep 5, 2007149,830 milesSC

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT ATTEMPTED TO CLOSE THE WINDOW ON THE HATCHBACK, BUT IT WOULD NOT CLOSE. THE CONTACT NOTICED THAT THE HINGE ON THE PASSENGER SIDE WAS DETACHED FROM THE VEHICLE AND THE REAR WINDOW WAS HANGING FROM THE HINGE. THE DEALER STATED THAT THEY WOULD PERFORM A DIAGNOSTIC TEST FOR $99 TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 149,830.

Engine and Engine Cooling
Filed Aug 16, 2007OK

ON THREE DIFFERENT OCCASIONS OUR 2003 CHEVY SURBURBAN HAS STOPPED IN THE MIDDLE OF TRAFFIC FOR NO APPARENT REASON. WE HAVE TAKEN IT TO THE CAR DEALERSHIP AND THEY HAVE CHARGED US TO PUT IT ON THE COMPUTER MACHINE AND CANNOT FIND ANYTHING WRONG WITH IT, WHICH LEADS ME TO BELIEVE THAT THERE IS SOME KIND OF DEFAULT WITH THE VEHICLE. THE LAST TIME WE WERE MAKING A 150 MILE TRIP FROM OUR HOME TO ANOTHER CITY, AND IT STOPPED 5 TIMES. WE WOULD HAVE TO PULL OFF THE HIGHWAY AND LET IT COME TO A COMPLETE STOP, AND THEN IT WOULD START BACK. NEEDLESS TO SAY I WAS VERY FRIGHTENED AND THIS IS REALLY DANGEROUS. I WOULD APPRECIATE YOU ALL INVESTIGATING THIS TO SEE IF THERE IS A PROBLEM WITH THE VEHICLE, SINCE NOTHING SHOWS UP WHEN THEY TEST IT. AT THE PRESENT TIME I REFUSE TO DRIVE OR RIDE IN IT FOR FEAR IT WILL STOP IN THE MIDDLE OF TRAFFIC AGAIN, AND WE MAY NOT BE ABLE TO PULL OVER AND SOMEONE IS GOING TO BE SERIOUSLY HURT. ONCE BEFORE WHEN WE FIRST PURCHASED IT , THEY FOUND OUT AT THE DEALERSHIP THAT THERE WAS PIN HOLES IN THE HEADS ON THE MOTOR, WHICH IT WAS TAKEN IN BECAUSE IT WAS SMOKING. THIS VEHICLE WAS PURCHASED BRAND NEW. *JB

Electrical System › Instrument Cluster/Panel
Filed Aug 11, 200795,000 milesIL

WITHOUT WARNING MY SPEEDOMETER CONSTANTLY SAYS I AM GOING 120/HR. THIS SEEMS TO BE AN IMPORTANT INSTRUMENT TO DRIVE YOUR SUBURBAN. TO REPAIR THIS INSTRUMENT RUNS APPROXIMATELY $600.00 AND FROM MY UNDERSTANDING THERE HAVE BEEN THOUSANDS OF SUBURBANS THAT HAVE ENCOUNTERED THIS PROBLEM. *JB

Electrical System › Instrument Cluster/Panel
Filed Aug 1, 200740,000 milesFL

2003 SUBURBAN Z71 SPEEDOMETER FAILS TO READ PROPERLY. USUALLY SHOWS SLOWER THAN ACTUAL SPEED. *TR

Electrical System › Instrument Cluster/Panel
Filed Jul 6, 2007IL

MY SPEEDOMETER ON MY CHEVY SUBURBAN IS MALFUNCTIONING. I CAN'T TELL HOW FAST I AM REALLY GOING - PRETTY DANGEROUS IF YOU ASK ME! *TR

Vehicle Speed Control
Filed Jun 15, 2007FL

2003 CHEVROLET SUBURBAN- RACING SPEEDOMETER- BOUNCING FROM 0 TO 120, NOW STUCK PAST 120. NO WAY TO DETERMINE SPEED. MANY REPORTS OF THIS PROBLEM-- BUT NO RECALL AS OF YET- BIG BUCKS TO REPLACE UNIT. *AK

Air Bags
Filed May 16, 200755,000 milesMI

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE INSIDE THE VEHICLE AND THE SERVICE AIR BAG LIGHT ILLUMINATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE ENGINE SIZE AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 55,000.

Vehicle Speed Control
Filed May 4, 200730,000 milesTX

I HAVE A 2003 CHEVREOLET SUBURBAN THAT HAS A FAULTY, RACING SPEEDOMETER. I JUST SAW A NEWS REPORT ON CBS TELEVISION ABOUT THIS PROBLEM. MY DEALER TOLD ME IT WAS JUST MY CAR. NOW I SEE MANY CARS MAY HAVE THE SAME PROBLEM. THE SPEEDOMETER RANDOMLY RACES TO A VERY HIGH AND INCORRECT SPEED.*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 30, 200713,000 milesNY

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE ROTORS HAVE BEEN REPLACED 3 TIMES. THE CONTACT HAD TO APPLY PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLES REGARDLESS OF THE DRIVING CONDITIONS. THE DEALER STATED THAT THE ROTORS WERE CORRODED AT 13,000 MILES AND REPLACED THEM. THE FAILURE REPEATED ITSELF AT 18,000 MILES. THE CURRENT MILEAGE WAS 25,000. *AK THE CONSUMER STATED WANTS TO BE REIMBURSED FOR DEFECT REPAIRS AND ANY FUTURE REPAIRS DUE TO THE DEFECT. THE DEALER STATED RECALL ON SEATBELTS. UPDATED 06/26/07 *TR

Electrical System
Filed Mar 28, 200755,000 milesAL

THE 2003 CHEVY SUBURBAN HAS AN INTERMITTENT, RECURRING ISSUE WITH THE CLUSTER THAT CAUSES IT TO SHORT OUT. THERE ARE MANY EXAMPLES OF THIS PROBLEM FROM OTHER CUSTOMERS LISTED ON THE INTERNET. IN MY PERSONAL EXPERIENCE, THIS PROBLEM RESULTS IN ELECTRONIC FAILURES THAT PRESENT THEMSELVES IN THESE WAYS: 1) THE SPEEDOMETER EITHER FAILS TO OPERATE OR DISPLAYS THE MAX SPEED. 2) WHEN TURNING OFF THE VEHICLE, THE RADIO WILL AUTOMATICALLY TURN ON AND BEGIN PLAYING AS YOUR EXITING THE VEHICLE 3) WHEN PLACING THE KEY IN THE IGNITION, THE AUTOMATIC SEAT WILL BEGIN MOVING BY ITSELF, DOES NOT REMEMBER THE PREVIOUS SETTINGS AND WILL FORCE YOU INTO THE STEERING WHEEL. I COULD NOT STOP THE SEAT FROM JAMMING ME INTO THE STEERING WHEEL. WHEN I CONTACTED THE DEALERSHIP, THEY KNEW EXACTLY WHAT THE PROBLEM WAS WITHOUT EVEN LOOKING AT THE CAR. THE REASON THEY KNOW ABOUT IT IS BECAUSE THEY HAVE REPLACED SO MANY OF THEM ALREADY. WHEN I CONTACTED GM, ALL THEY WOULD DO IS OFFER ME A ONE TIME SERVICE OF $200 WHICH WOULD NOT APPLY TO FIXING THE FAULTY CLUSTER. *JB

Vehicle Speed Control
Filed Mar 26, 2007TN

SPEEDOMETER FAILED INTERMITTENTLY FOR A PERIOD OF ABOUT SIX MONTHS THEN STOPPED WORKING ALL TOGETHER. I AM TOLD BY DEALER AND OTHER SUBURBAN OWNERS THAT THIS IS A COMMON OCCURRENCE. *AK

Vehicle Speed Control
Filed Mar 21, 200726,000 milesTX

SPEEDODOMETER ON MY 2003 CHEVROLET SUBURBAN IS FAILING. I HAVE INQUIRED THE DEALER ABOUT A RECALL, REPAIR, WITHOUT SUCCESS. I HAVE READ THAT THE SPEED ODOMETER HAS BEEN FAILING FOR MANY GM OWNERS BUT GM WILL NOT RECALL THE DEFECTIVE ODOMETER.*AK

Electrical System › Instrument Cluster/Panel
Filed Mar 2, 200781,000 milesWA

I HAVE A 2003 CHEVROLET TAHOE THAT HAD A SPEEDOMETER FAILURE. THE DEALER CHARGED ME $500 TO REPLACE IT. I NOTICED ON THE NEWS THAT THIS IS A WIDE SPREAD PROBLEM. THIS IS SAFETY RELATED AND IT SHOULD BE A RECALL. HTTP://WWW.KING5.COM/LOCALNEWS/STORIES/NW_030107WABSPEEDOMETERSUITSW.B8BBB09.HTML LAWSUIT CLAIMS GM USES FAULTY SPEEDOMETERS. *JB

Electrical System › Instrument Cluster/Panel
Filed Mar 2, 2007TX

SPEEDOMETER STICKS INTERMITTENTLY WHILE DRIVING. VEHICLE IS A 2003 CHEVY SUBURBAN Z71. INTERNET SEARCH FINDS THAT THIS IS A COMMON OCCURRENCE WITH THESE VEHICLES. CAN NOT ACCURATELY ADJUST SPEED FOR SAFE DRIVING WHICH RESULTS IN A HAZARD TO OTHER DRIVERS. *JB

Electrical System › Instrument Cluster/Panel
Filed Feb 26, 200758,526 milesMI

SPEEDOMETER IN THE INSTRUMENT CLUSTER FAILED ON MY SUBURBAN Z71 MODEL YEAR 2003 WITH 59,611 MILES. SPEEDOMETER READINGS RANGED FROM 0 MPH TO 120 MPH. I HAD TO USE A GPS TO REGULATE VEHICLE SPEED UNTIL THE TRUCK COULD BE REPAIRED. I HAD THE INSTRUMENT CLUSTER REMOVE AND REPAIR ON FEBRUARY 12, 2007 BY DEALER AT A COST OF $448.89 AND ONLY A 1 YEAR GUARANTEE ON THE REPLACEMENT CLUSTER. THE DEALER HAS INDICATED THAT THIS IS A COMMON PROBLEM WITH THE VEHICLE. *JB

Electrical System › Instrument Cluster/Panel
Filed Feb 13, 200750,000 milesCO

SPEEDOMETER HEAD CATASTROPHICALLY FAILED. IT WAS BOUNCING ALL AROUND READING 0 THEN 120 MPH. I HAD MY WIFE IMMEDIATELY DROP IT OFF AT THE SERVICE VENDOR CLOSEST TO HER (NOT CHEVY ). THEY ANALYZED THE PROBLEM AND DETERMINED THAT THE SPEEDOMETER HEAD WAS FAULTY. I CALLED THE SERVICE MANAGER AT FISCHER CHEVROLET IN BOULDER AND CONFIRMED THE DIAGNOSIS. I ASKED THE SERVICE MANAGER IF THEY HAD SEEN OTHERS LIKE THIS FROM THIS YEAR. HE SAID HE HAD SEEN A LARGER NUMBER OF FAILURES OF THIS TYPE. I ASKED THE PRICE FOR REPLACEMENT. HE SAID IT WOULD BE NEARLY TWICE THAT OF THE 3RD PARTY SERVICE COMPANY. I CHOSE TO HAVE IT FIXED AND SUBMIT THE COMPLAINT TO CHEVY/GM

Electrical System › Instrument Cluster/Panel
Filed Feb 2, 2007TX

THE FUEL GAUGE QUIT FIRST, THEN THE SPEEDOMETER. THERE IS A KNOCKING SOUND IN THE STEERING COLUMN WHEN A TURN IS MADE. *JB

Electrical System › Instrument Cluster/Panel
Filed Jan 24, 200779,900 milesIN

2003 CHEVROLET SUBURBAN. SPEEDOMETER IS SOMETIMES JERKY, AND WILL READ HIGHER SPEEDS THAN WHAT IS ACTUALLY BEING DONE. THIS ISN'T THE TYPICAL SMALL ERROR THAT MOST HAVE, THIS IS A SUBSTANTIAL AMOUNT. THEN, WHEN COMING TO A FULL STOP, THE SPEEDOMETER WILL STAY STUCK AT A CERTAIN SPEED, AND ONLY READ FROM THERE ON OUT, MAKING THAT MPH THE AMOUNT OVER BEING READ. *NM

Power Train › Automatic Transmission
Filed Jan 19, 200748,173 milesCA

NO EVENT LEADING TO FAILURE. HEARD CLUNK - TRANMISSION WENT OUT 48,000 MILES. VEHICLE HAS NEVER TOWED ANYTHING. REPLACED TRANSMISSION - SHOP NOW SAYS REAR DIFFERNTIAL ALSO BAD.

Unknown or Other
Filed Jan 15, 2007GA

COATING OF RADIO BUTTONS IS PEELING OR COMING OFF. *JB

Trailer Hitches
Filed Jan 12, 200767,350 milesCO

THE FACTORY TRAILER HITCH ON MY 2003 CHEVY SUBURBAN BROKE WHILE I WAS TOWING A TRAVEL TRAILER. THE WELDS WERE IMPROPERLY DONE. THE "U" BRACKET THAT HOLDS THE SQUARE RECEIVER TORE AS IF WEAK METAL. *JB

Electrical System › Instrument Cluster/Panel
Filed Jan 12, 200763,500 milesCO

SPEEDOMETER FAILURE. *JB

Electrical System › Instrument Cluster/Panel
Filed Dec 12, 200646,500 milesTX

I HAVE A 2003 CHEVY SUBURBAN WITH 46,000 MILES AND THE SPEEDOMETER NOT WORKING. I CALLED THE DEALER AND HE SAID IT IS A COMMON PROBLEM BUT I AM STILL GOING TO HAVE TO PAY TO FIX IT. THE SPEEDOMETER WAS READING 120 MILES PER HOUR AND I WAS GOING LESS THAN 50 MILES PER HOUR. I RESEARCHED THIS PROBLEM ON THE INTERNET AND I FOUND HUNDREDS OF OTHER PEOPLE WITH THE SAME PROBLEM IN TAHOES AND SILVERADOS. *NM

Electrical System › Instrument Cluster/Panel
Filed Dec 8, 200685,000 milesIL

2003 CHEVY SUBURBAN, WHILE DRIVING STEADY @ AT APPROXIMATELY 65 MPH, SPEEDOMETER BECAME ERRATIC, INDICATING 0 MPH; SLOWED TO 55 AND EXITED HIGHWAY. SHUT ENGINE OFF AND SPEEDOMETER WENT TO 55 MPH AND REMAINED. STARED ENGINE AND INDICATOR WENT TO 30 MPH. ALL OTHER INDICATIONS AND GAUGES SEEMED TO INDICATE NORMAL. *JB

Visibility › Glass, Side/Rear
Filed Nov 8, 200651,230 milesNH

PASSENGER SIDE, GLUED-ON HINGE TO HATCHBACK GLASS FAILED. HINGE SEPARATED FROM GLASS CAUSING GLASS TO FALL TOWARD CHILD, STANDING NEAR REAR OF VEHICLE. GLASS IS A LARGE, HEAVY PANEL AND SHOULD BE SECURED WITH MORE RELIABLE MATERIAL. SEARCH OF INTERNET (TO FIND PROPER FIX TO PROBLEM) FOUND HUNDREDS OF SIMILAR INCIDENTS AND LITTLE SATISFACTION FROM DEALERSHIP. MY DEALERSHIP REFUSED TO ASSIST WITH ANY GLASS RELATED ISSUES. COST $900 TO REPAIR. *NM

Electrical System › Instrument Cluster/Panel
Filed Oct 27, 200625,000 milesHI

2003 CHEVROLET SUBURBAN. SPEEDOMETER WORKED ERRATICALLY AND NOW IT JUST SITS ON 0 REGARDLESS OF THE SPEED BEING TRAVELLED. STARTED AT AROUND 25,000 MILES. COMPLAINT SEEMS TO BE COMMON AMONG OTHER GM SUV OWNERS. REQUESTING PRESSURE TO BE PUT ON GM TO DECLARE A RECALL. *NM

Electrical System › Instrument Cluster/Panel
Filed Sep 30, 200662,000 milesCA

SPEEDOMETER QUITS REGISTERING SPEED OF VEHICLE AT TIMES, THE ODOMETER CONTINUES TO WORK. NEXT TIME DRIVING VEHICLE SPEEDOMETER WORKS. DEALER SAID THIS IS A VERY COMMON OCCURRENCE AND EVENTUALLY THE SPEEDOMETER WILL QUIT AND I WILL HAVE TO BUY A NEW ONE. I DO FEEL THAT A NON WORKING SPEEDOMETER IS A SAFETY ISSUE. *JB

Latches/Locks/Linkages
Filed Sep 6, 200614,000 milesMD

DT*: THE CONTACT STATED THE VEHICLE HAD KEYLESS ENTRY AND THE POWER SUPPLY FAILED, WHICH RESULTED IN NO WAY TO GET IN OR OUT OF THE VEHICLE. THE CONTACT EXPRESSED CONCERN THAT IF SOMEONE WAS TO BE INSIDE THE VEHICLE WHEN THE POWER SUPPLY FAILED, THEY WOULD NOT BE ABLE TO EXIT THE VEHICLE AND COULD CAUSE A LIFE THREATENING CONCERN.

Steering
Filed Aug 7, 200650,000 milesMI

VEHICLE SPONTANEOUSLY LOST ALL STEERING. STEERING WHEEL SIMPLY ROLLED AROUND ON THE STEERING COLUMN WHILE IN MOTION. *NM

Equipment › Appliance › Air Conditioner
Filed Aug 2, 200676,000 milesGA

2003 TAHOE ; 76,000M AC COMPRESSOR FAILURE THAT RUINED ENTIRE SYSTEM A/C SYSTEM SERVICE/INSPECTED EVERY MAY ; DRIVING DOWN HIGHWAY WHEN A/C STOPPED BLOWING COLD AIR ; FEW MINUTES LATER AC HIGH PRESSURE LINE TO CONDENSER BURST. STOPPED CAR AND CHECKED OUT NOISE FOUND BUSTED HOSE AND OIL W/ METAL FILLINGS DRIPPING FROM LINE. IT WAS 98 DEGREES OUTSIDE AND WE WERE DRIVING TO FAMILY VACATION AT BEACH . HAD TO DRIVE REMAINING 5 HRS W/O AC AS IT WAS SAT PM. NO DEALER W/IN MILES SO TOOK TO HIGHLY RECOMMENDED LOCAL GARAGE; HOPING IT WAS JUST A PRESSURE LINE REPLACEMENT. SHOP CALLED LATER THAT DAY TO SAY ENTIRE SYSTEM CONTAMINATED W/ FILLINGS FROM COMPRESSOR COMING APART INTERNALLY CAUSING CONDENSER TO BE STOPPED UP AS WELL DRYER AND EVAPORATOR . ENTIRE SYSTEM COMPONENTS REPLACED AND SYSTEM FLUSHED ; $1950 . NEW COMPRESSOR FROM CHEVROLET NOT SAME AS ORIGINAL DUE TO HISTORY OF PROBLEMS. *NM

Air Bags2 injured
Filed May 30, 200637,802 milesKS

NONMOVING AIR BAG DEPLOYMENT UPON ENGINE START. 2003 CHEVROLET SUBURBAN Z71, VIN: [XXX]VEHICLE MILEAGE: 37,802. WE LOADED THE CHILDREN (FOUR CHILDREN UNDER THREE YEARS OF AGE) INTO THE VEHICLE WHILE PARKED IN THE GARAGE, AND I PULLED THE VEHICLE OUT OF THE GARAGE AND ONTO THE DRIVEWAY. THEN, I TURNED THE ENGINE OFF TO WAIT FOR MY WIFE, WHILE SHE GATHERED A FEW FINAL ITEMS FOR OUR PICNIC. WITHIN A SHORT TIME, MY WIFE OPENED THE REAR LIFT GATE TO PLACE A STROLLER IN THE REAR OF THE VEHICLE (THIS CANNOT BE ACCOMPLISHED WITH THE VEHICLE INSIDE THE GARAGE IT MUST BE PULLED OUT ONTO THE DRIVEWAY, AT LEAST PARTIALLY, IN ORDER TO ACCOMPLISH THIS TASK). MY WIFE ENTERED THE VEHICLE AND SAT IN THE FRONT PASSENGER SEAT. I WAS ALREADY IN THE DRIVER SEAT WITH THE KEY IN THE IGNITION AND THE TRANSMISSION IN PARK. I TURNED THE KEY TO START THE ENGINE AND EXPERIENCED AN IMMEDIATE DEPLOYMENT OF ALL FOUR AIRBAGS INSTALLED IN THE VEHICLE (STEERING WHEEL, PASSENGER DASHBOARD, AND SIDE-IMPACT BAGS ON THE DOOR-SIDE OF BOTH THE DRIVER SEAT AND FRONT PASSENGER SEAT). *NM UPDATED 07/16/02012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air Bags2 injured
Filed May 23, 200637,802 milesKS

2003 SUBURBAN AIR BAGS DEPLOYED WHEN ENGINE WAS STARTED. *TS *JB

Tires › Sidewall
Filed Apr 6, 200625,474 milesNJ

WHILE DRIVING ON THE GARDEN STATE PARKWAY IN NJ (MILE MARKER 133.6), THE DRIVER'S SIDE REAR TIRE BLEW-OUT WHILE TRAVELING AT APPROXIMATELY 65 MPH. *JB

Tires › Tread/Belt
Filed Mar 29, 200642,000 milesSC

WE HAVE A 2003 3/4 TON SUBURBAN WITH APPROXIMATELY 42,000 MILES. WE PURCHASED THIS VEHICLE BRAND NEW IN JANUARY 2003. ON THE WAY HOME FROM CHARLESTON, SC ON INTERSTATE 26 NEAR THE I-95 INTERSECTION THE RIGHT REAR TIRE CAME APART AT HIGHWAY SPEED. THE TREAD SEPARATED FROM BOTH SIDEWALLS, AND STAYED INTACT. AIR PRESSURE WAS CHECK ON FRIDAY. THE TREAD WAS INSPECTED AND NO CUT, TEARS OR PUNCTURES WERE PRESENT. THERE WERE ONLY 2 PASSENGERS WITH LIGHT LUGGAGE IN THE VEHICLE. THE TIRE IS MANUFACTURED BY BRIGDESTONE. THE INFORMATION ON THE TIRE IS THE FOLLOWING: LT245 75R16 120/1165 M+S R265G2 E4 0012336 LOAD RANGE E 34449EX26564 MADE IN MEXICO. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Mar 29, 200669,114 milesCA

REAR BRAKE PADS WEAR DOWN ON THE INSIDE OF ROTOR TO THE ROTOR CAUSING METAL ON METAL DAMAGE WITHOUT WEARING THE OUTSIDE PADS SIGNIFICANTLY. PROBLEM OCCURRED AT 30,000 MILES AND AGAIN AT 65,000 MILES RESULTING IN COSTLY REPAIRS AND LOSS OF USE OF VEHICLE. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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