Page 6 of 9 · complaints 251–300 of 414

1997 Chevrolet Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 3, 2000OH

BRAKE PEDAL GOES DOWN TO THE FLOOR WHENEVER BRAKES ARE APPLIED. DEALER WAS NOT NOTIFIED AT THIS TIME. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 28, 2000WI

SUDDEN BRAKE FAILURE; BRAKE PEDAL DEPRESSED COMPLETELY TO FLOOR; SMALL AMOUNT OF BRAKING CAPABILITY REMAINED; LOUD MECHANICAL"CRUNCH" SOUND FROM UNDERNEATH CHASSIS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 27, 2000WI

WHILE DRIVING THE BRAKES AREN'T WORKING BECAUSE THE FRONT BRAKES ARE NOT STRONG TO STOP THE TRUCK,THIS ALSO CAUSES EXTENDED STOPPING DISTANCE. *AK

Electrical System › 12v/24v/48v Battery
Filed Jan 24, 2000TX

DEFECTIVE BATTERY LEAKED ONTO THE BRAKE LINE WHICH CAUSED NO BRAKING ABILITY AND COULD RESULT IN A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Electrical System › 12v/24v/48v Battery
Filed Jan 23, 2000CA

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 20, 2000WY

VEHICLE BEEN EXPERENICING ONGOING BRAKE FAILURE WHENEVER BRAKES ARE APPLIED IN WET/SNOWY ROAD CONDITIONS. VEHICLE BEEN IN DEALER SHOP ON THREE OCCASIONS, AND PROBLEM STILL GOES UNRESOLVED. *AK

Power Train › Driveline › Driveshaft
Filed Jan 18, 2000MO

I HAD THE UNIVERSAL JOINTS REPLACED, (DEALER STATED IT WAS NEEDED), AND EVER SINCE, I HAVE NOISE WHICH SEEMS TO COME FROM DRIVESHAFT. I HAD THEM ( DEALER ) CHECK, AND THEY SAID THAT IT WAS THE TIRES, OR PERHAPS A BEARING. THIS NOISE WAS NOT PRESENT PRIOR TO GETTING U-JOINTS, HOWEVER I ALSO HAD CUPPING ON A RIGHT FRONT TIRE, AND THEY REPLACED A MODEL, OR SOMETHING. I SAW ON THE NTSA BULLETIN NO. 9610 OF JAN 4, 2000 , THAT 1997 SUBURBANS HAD A COMPONENT PROBLEM. *AK

Steering › Steering Wheel/Handle Bar
Filed Jan 12, 2000NJ

THERE IS A GRINDING IN THE STEERING COLUMN. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 6, 2000TX

WHEN APPLYING THE BRAKES THE STEERING WHEEL VIBRATES VERY HARD, AND VEHICLE COULD POSSIBLY LOSE CONTROL. TOOK TO DEALER, THEY SAID IT WAS OUT OF WARRANTY.*AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Jan 4, 2000WA

THE FUEL SENDING UNIT INSIDE THE FUEL TANK SHORTED OUT AND SPARKING, CAUSING 3 FUEL PUMPS TO GO OUT CAUSING CONSIDERABLE DAMAGE TO THE PLUG. NLM

Tires › Tread/Belt
Filed Jan 3, 2000UN

CONSUMER HAS REPLACED 8 FIRESTONE STEELTEX TIRES LT24575R16 BECAUSE OF TREAD SEPARATION, BULGES AND BELTS COMING THROUGH TIRE, ONE OF THE TIRES ONLY GIVE 5 MILES BEFORE IT POPPED, BRAKE LINE LEAKAGE DUE TO TREAD SEPARATION (4/00).

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 23, 1999PA

ONGOING PROBLEM WITH REAR WHEEL BRAKES SYSTEM NOT WORKING. VEHICLE BEEN INSPECTED/REPAIRED BY TWO DIFFERENT DEALERS. ON SEVERAL OCCASIONS BRAKE PADS HAVE BEEN REPLACED. ALSO, FOUR ROTORS HAVE BEEN REPLACED AND TURND MORE THEN TWICE EACH. PROBLEM STILL OCCURRING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Dec 21, 1999TX

EXCESSIVE FRONT DISC PAD WEAR - VEHICLE PULLS TO LEFT WHEN BRAKING - DESCRIPTION IS THE SAME FOR EACH INCIDENT - PADS REPLACED AND DRUMS TURNED AT 9948 AND 33000 MILES - OBVIOUSLY THERE IS A DESIGN PROBLEM WITH THESE BRAKES. *AK

Steering › Hydraulic Power Assist System
Filed Dec 14, 1999GA

STEERING ON THIS VEHICLE AT HIGHWAY SPEEDS IS NOT POSITIVE, HAS A FLOATING.. WANDER THAT MAKES IT FEEL LIKE YOU HAVE NO STEERING, AND WHEN YOU TRY TO RECOVER, IT OVER CORRECTS AND SWAYS. *AK

Steering › Hydraulic Power Assist System
Filed Dec 6, 1999NJ

ENGINE KNOCKING OCCURS AT COLD TEMPERATURES 35F OR BELOW SOUNDS COME FROM LOWER ENGINE RODS POSSIBLY OR CRANKSHAFT . --DEALER REFUSES TO ACKNOWLEDGE BOTH PROBLEMS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 23, 1999MO

WHEN TRAVELING ON WET PAVEMENT ABOUT 10-15 MPH AND UPON DEPRESSING THE BRAKE PEDAL TO MAKE A GRADUAL STOP, THE ANTI-LOCK BRAKES LOCKED UP, CAUSING THE VEHICLE TO GO INTO A SKID, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK *YC

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Nov 18, 1999TX

WHILE STOPPING, APPLYING BRAKE, HEARD A CLUNK NOISE AND FELT A JARRING. AFTER PARKING, TRIED TO PUT INTO REVERSE AND COULD NOT. WAS ABLE TO DRIVE FORWARD BUT HEARD A GRINDING NOISE. NOW UNABLE TO GET INTO GEAR AND IT DOES NOT SHIFT. NO REVERSE. THE BRAKE PROBLEM BECAME APPARENT WITH A GRINDING NOISE WHILE MOVING THROUGH STOP AND GO TRAFFIC. FAILED CALIPERS AND RESULTING IN DAMAGED ROTORS AND PADS. *AK

Steering
Filed Nov 17, 1999OR

WHEN DRIVING AT ANY SPEED THE STEERING WHEEL IS GOING TO THE LEFT OR TO THE RIGHT OR WHEREVER THE STEERING TAKES THE VEHICLE. DEALER REPLACED STEERING WHEEL SENSOR. *AK

Electrical System
Filed Nov 16, 1999WI

VEHICLE EXPERIENCES CONTINUED ELECTRICAL FAILURES, SEVERAL REPAIR ATTEMPTS HOWEVER NOT RECTIFIED. MJS

Structure › Body › Door
Filed Nov 4, 1999AK

LEFT REAR CARGO DOOR OF CHEVROLET SUBURBAN NEVER OPENED QUITE RIGHT. YOU HAD TO PUSH IN ON THE DOOR, PULL THE LATCH, AND THEN OPEN IT. OVER TIME IT HAS BECOME EXTREMELY DIFFICULT TO OPEN. TIP TOP CHEVROLET IN FAIRBANKS, AK, WON'T FIX IT. I BELIEVE IT IS A FACTORY DEFECT. THANK YOU FOR LISTENING.

Steering
Filed Nov 1, 1999MN

WHILE DRIVING AND TURNING RIGHT THE STEERING RELEASES PRESSURE AND THE STEERING WHEEL MOVES TO THE RIGHT ABOUT THREE INCHES, AND THEN THE PRESSURE GETS RESTORED. PLEASE PROVIDE ANY FUTHER INFORMATION. *AK

Steering › Steering Wheel/Handle Bar
Filed Oct 29, 1999TN

THE VEHICLE WOULD DART TO THE LEFT OR RIGHT ESPECIALLY GOING AROUND A CURE. THE STEERING WOULD HAVE A MOMENTARY EFFECT OF HAVING NO RESISTANCE ON THE STEERING COLUMN. THIS PROBLEM WOULD OCCUR INTERMITENTLY. THE VEHICLE WOULD ALSO OVERSTEER AND MADE IT HARD TO KEEP THE VEHICLE GOING STRAIGHT DOWN THE ROAD. I RECENTLY HAD THE STEERING GEAR BOX REPLACED AND EVERYTHING IS WORKING FINE.

Steering › Hydraulic Power Assist System
Filed Oct 27, 1999IA

EXPERIENCE ERRATIC STEERING. STEERING SYSTEM MAKES ERRATIC JOLTS IN EITHER DIRECTION. SYSTEM WAS BLED, BUT STILL PERSISTS. FEELS LIKE POWER STEERING IS UNSTABLE.

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Oct 19, 1999WI

WHILE DRIVING THE REAR BRAKES AREN'T STRONG ENOUGH TO PUTTING ALL THE BRAKING RESPONSIBILITY ON THEM. *AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 19, 1999TX

THIS WAS A MAJOR ACID DISCHARGE NOT A LEAK! ALL REPAIRS AS YET UNDER WARRANTY. 1 IN 10 VANS TO THE GARAGE REPORTED TO HAVE THIS DEFECT. GARAGE ONLY REPLACED THE OTHER BRAKE LINE WHEN WE OFFERED TO PAY FOR IT. WHEN WE OFFERED TO PAY FOR IT.

Engine and Engine Cooling › Engine › GasolineFire
Filed Oct 14, 1999AZ

DRIVING AT 70MPH NOTICED SMOKE IN REAR VIEW MIRROR STARTED TO STOP ENGINE QUIT AND PASSENGER COMPARTMENT FILLED WITH SMOKE. GOT VEHICLE STOPED AND PASSENGERS OUT TRIED TO PUT FIRE OUT WITH TWO EXTIGUISHERS BUT SPREAD TO FAST.

Suspension
Filed Oct 5, 1999IL

THE VEHICLE IS EXPERIENCING ERRATIC STEERING PROBLEMS. WHEN CHANGING LANES AND OR TURNING CORNERS , THE STEERING WHEEL WILL JUMP SIDEWAYS . *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 29, 1999MT

DURING A NORMAL BRAKING PROCEDURES SEVERE VIBRATION WILL OCCUR WHICH WILL SHAKE DASHBOARD AND ENTIRE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Sep 23, 1999CA

BRAKES SURGE / PULSATE WHEN COMING TO A STOP WHICH RESULTS IN SMOKING WHEN BRAKING. *YC

Steering › Steering Wheel/Handle Bar
Filed Sep 21, 1999AZ

THERE IS AN UNANTICIPATED STEERING WHEEL MOVEMENT AT HIGHWAY SPEEDS. THE DEALER HAS BEEN NOTIFIED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 20, 1999VT

WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 35MPH ALL OF A SUDDEN VEHICLE LOST POWER. NO PRIOR WARNING. THIS HAS HAPPENED THREE TIMES. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 20, 1999CA

WHEN THE BRAKES ARE APPLIED, THEY WOULD MAKE SQUEAKY NOISES & THE BRAKE PEDAL WOULD GO TO THE FLOOR. ALSO, EVERY 3 MONTHS, THE ABS BRAKING SYSTEM HAD TO BE REPLACED DUE TO EXCESSIVE WEAR. *AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Sep 17, 1999WA

THE FAILURE IS THE VARIABLE RATIO STEERING WHICH IS MEANT TO BE HIGH EFFORT\LOW RATIO ONCE THE VEHICLE REACHES A CERTAIN SPEED (10-20 MPH ? )(OR GEAR?) WHAT OCCURS IS THE STEERING WILL INTERMITTENTLY GO BACK AND FORTH BETWEEN THE HIGH EFFORT -'CRUISING' RATIO AND THE LOW SPEED -LOW EFFORT -QUICK RATIO AT A SPEED ABOVE WHEN IT SHOULD REMAIN IN THE HIGH EFFORT MODE. I ALSO OWNED A 97 K1500 CHEVROLET PICKUP THAT ALSO HAD A VERY SIMILAR PROBLEM. IT HOWEVER WOULD STAY ONE WAY OR THE OTHER AND NOT GO BETWEEN THE 2 RATIOS WHICH AT LEAST MADE IT MORE PREDICTABLE. IT HAD A VALVE REPLACED UNDER WARRENTY THAT FIXED THE PROBLEM AT ABOUT 35,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 15, 1999WI

WHEN APPLYING THE BRAKES IN WET WEATHER THE ABS LOCKS UP AND VEHICLE SKIDS FOR AN EXCESSIVE AMOUNT OF DISTANCE. DEALER CAN'T DUPLICATE THE PROBLEM. *AK

Service Brakes, Hydraulic › Power Assist › Hydraulic › Hoses, Lines/Piping, and Fittings
Filed Sep 2, 1999CA

WHILE DRIVING AT 20 MPH PRIMARY BRAKE LINE, WENT OUT, CAUSING CONSUMER NOT TO HAVE ANY BRAKES. CONSUMER HAD TO USE THE EMERGENCY BRAKE TO STOP VEHICLE. *AK

Steering
Filed Sep 2, 1999CO

STEERING SENSOR HAS FAILED AGAIN THIS TIME AT 38,000 MILES. PRESENTLY NOT SAFE TO DRIVE. *AK

Service Brakes, Air › Antilock
Filed Aug 31, 1999MI

CONDITIONS WERE SNOW AND ICE. BOTH TIMES I HAD RECENTLY SWITCHED BETWEEN 2WD & 4WD. I DON'T RECALL WHICH POSITION DRIVE WAS IN. BOTH TIMES DEPRESSING THE BRAKE PEDAL PRODUCED VERY LITTLE BRAKING EFFECT, WITH ONE TIME MY CAR WENT THRU A BUSY INTERSECTION (I THOUGHT I WAS LUCKY TO NOT HAVE ACCIDENT).

Power Train › Automatic Transmission › Torque Converter
Filed Aug 25, 1999CA

OUR CHEVY SUBURBAN HAS JUST OVER 50,000 MILES AND IS PAST THE WARRANTY MILEAGE. ON A TRIP TO LAS VEGAS, THE TRUCK STARTED TO JERK FIERCLY INTO GEAR. WHEN I ACCELERATED, THE TRUCK WOULD JERK INTO GEAR. THE TRANSMISSION SPECIALIST THAT DID THE REPAIRS ADVISED US THAT THE TORQUE CONVERTER HAD GONE OUT, AND SHRAP METAL WAS GETTING INTO THE TRANSMISSION FLUID. THIS HAPPENED IN A MATTER OF 1 DAY. THE TECHNICIAN ALSO ADVISED US THAT HE HAD PERFORMED THE SAME REPAIRS ON 3 OTHER CHEVY SUBURBANS THAT DAY ALONE. WE WERE TOLD THAT THIS WAS NOT CAUSED BY "NORMAL WEAR AND TEAR" AND THAT THIS SHOULD NOT BE HAPPENING TO A TRUCK WITH ONLY 50,000 MILES. I TOOK THE TRUCK IN TO GET THE TIRES BALANCED, AND WAS TOLD THAT THE FRONT BRAKES NEEDED TO BE REPLACED. WHEN THE TECHNICIAN WAS BEGINNING TO REMOVE THE BRAKE PADS- HE NOTICED THAT THERE WERE CRACKS IN THE ROTORS. WE WERE ADVISED THAT THE CRACKS WERE HEAT CRACKS, AND THAT WE WOULD NEED TO PURCHASE NEW ROTORS. ONCE AGAIN, WE WERE TOLD THAT THIS WAS NOT CAUSED BY"NORMAL WEAR AND TEAR".

Steering › Hydraulic Power Assist System
Filed Aug 21, 1999CA

TRANSMISSION: TORQUE CONVERTER BLEW UP.....FUEL PUMP FAILED AND HAD TO BE REPLACED, WIRING OVERHEATED AND INSULATION MELTED OFF INSIDE FUEL TANK .....STEERING: ERRATIC WHILE MAKING RIGHT TURN

Fuel System, Gasoline › Fuel Injection System
Filed Aug 4, 1999CA

ADD TO PRIOR TRANSMISSIONS, (ADDING PHONE AND FAX #S

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 29, 1999TX

WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES, THEY WILL GO STRAIGHT TO THE FLOORBOARD, AND THE ABS SYSTEM WILL KICK IN. CONSUMER HAD TO PUMP THE BRAKES HARD TO STOP THE VEHICLE. *AK

Service Brakes, Air
Filed Jul 29, 1999TX

POWER BRAKES WENT OUT AND VEHICLE WAS VERY HARD TO STOP. MANUFACTURER ACKNOWLEDGED ONGOING PROBLEM WITH SUBURBAN BRAKES, WOULD NOT COMPENSATE OWNER

Service Brakes, Hydraulic › Power Assist
Filed Jul 24, 1999GA

ALTHOUGH THEIR WERE NO FATALITIES OR INJURIES INVOLVED IN REFERENCE TO THE MASTER CYLINDER/ FUEL PUMP, THE LOST OF POWER BRAKES CAUSED ME TO ALMOST VEER INTO A BRICK BUILDING. I HOPE THE INFO PROVIDED WILL DRAW ATTENTION TO THE PROBLEMS I'VE HAD SINCE PURCHASING THIS VEHICLE.

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Jul 22, 199900

REAR SHAFT SEALS ARE LEAKING FUEL ONTO THE BRAKE DRUMS, WHICH COULD RESULT IN BRAKE LOSS, CAUSE UNKNOWN. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 22, 1999FL

TIRES LOCKED UNDER HARD BRAKING ON DRY AND WET PAVEMENT WHILE ON 2-WHEEL DRIVE MODE ON PAVED ROADS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 22, 1999MD

ABS SYSTEM IS FAULTY, DEALER SAYS THERE IS NO PROBLEM FOUND. NLM

Steering
Filed Jul 21, 1999TX

STEERING PULLING FROM SIDE TO SIDE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 21, 1999GA

EA95026, BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO GO THE FLOOR AND NO BRAKING ABILITY AT ALL, WHICH MAY HAVE CAUSEDA CRASH. 3 OCCURRENCES WHERE THE OCCUPANT HAD TO TOW VEHICLE INTO THE DEALERSHIP. DEALER REPLACE BRAKE MASTER CYLINDER AND ABS BRAKING SYSTEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Steering › Hydraulic Power Assist System
Filed Jul 18, 1999CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Suspension
Filed Jul 16, 1999NY

VEHICLE WOULD WANDER WHILE DRIVING AT 50 MPH OR MORE AND OVERSTEERING WOULD OCCUR WHENEVER CHANGING LANES OR MAKING TURNS. VEHICLE BEEN IN DEALER SHOP ON SEVERAL OCCASIONS, AND SOME REPAIRS WERE MADE ON GEAR BOX, BUT PROBLEM STILL OCCURS. PASSING ON INFORMATION CONCERNING NHTSA INVESTIGATION. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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