2010 Chevrolet Suburban 2500

Routine

Owners filed 5 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags2
000
Visibility1
000
Unknown or Other1
000
Service Brakes, Hydraulic1
000

1 safety recall

Part 573 reports
Equipment10E043000
Filed Sep 3, 2010294 vehiclesMarathon Seat Covers, Inc.

Defect. MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

Risk. AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

Remedy. MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

What owners reported

Newest filings
Air Bags
Filed Oct 24, 201753,000 milesTX

THERE ARE SEVERAL CRACKS IN THE DASH OF MY 2010 CHEVROLET SUBURBAN AS EXPLAINED BELOW. ONE OF THESE CRACK IS IN THE AREA OF THE PASSENGER SIDE AIRBAG WHICH IS MOUNTED ON TOP OF THE DASH. AS THE DASH EXPANDS IN THE HEAT, TYPICALLY IN THE HOT MONTHS OF THE SUMMER, THE PLASTIC PORTION OF THE DASH WILL COVER THE AIRBAG PORTION OF THE DASH. I AM CONCERNED THAT IF I DO NOT NOTICE THIS AND THE VEHICLE IS INVOLVED IN A CRASH, THE AIRBAG WILL NOT OPERATE PROPERLY. I AM AFRAID VEHICLE OCCUPANTS MIGHT BE INJURED BY THE DASH IF THE AIRBAG DEPLOYED UNDER THE PLASTIC PORTION OF THE DASH OR THAT THEY WILL BE INJURED IF THE AIRBAG WOULD NOT DEPLOY PROPERLY. THERE ARE ALSO TWO CRACKS IN THE DASH IN THE AREA OVER THE INSTRUMENT CLUSTER WHICH ALLOWS A PORTION OF THE DASH TO BE COMPLETELY REMOVED FROM THE MAIN DASHBOARD. THIS PORTION OF THE DASH THAT CAN BE REMOVED CAUSES A PROBLEM ON LONG TRIPS DUE TO THE FACT THAT IT WILL VIBRATE OUT OF PLACE. MY CONCERN WITH THIS PIECE IS ITS LOCATION IN RELATION TO THE STEERING WHEEL. I AM CONCERNED THAT IF THIS PIECE MOVES OUT OF PLACE, IT COULD MOVE INTO THE OPEN AREA AT THE TOP OF THE STEERING WHEEL AND INTERFERE WITH MY ABILITY TO CONTROL THE STEERING OF THE VEHICLE. I WAS ALSO INFORMED BY A LOCAL DEALERSHIP THAT MY AIRBAG OR AIRBAGS HAVE BEEN RECALLED. IN REGARDS TO BOTH OF THESE ISSUES, THE CUSTOMER ASSISTANCE REPRESENTATIVE ADVISED THAT GM IS AWARE OF BOTH PROBLEMS, BUT THAT THEY ARE STILL INVESTIGATING THE PROBLEMS AND POSSIBLE RESOLUTIONS. HOW LONG

Air Bags
Filed Nov 15, 201698,750 milesIL

DASH CRACKED, SHARP POINT NEXT TO AIRBAG, POINT CAN RENDER AIRBAG USELESS.

Unknown or Other
Filed May 12, 2016TX

DASHBOARD IS CRACKED FROM FRONT TO BACK RIGHT IN FRONT OF THE DRIVER POSITION AS WELL AS AROUND THE AIRBAG RIGHT IN FRONT OF THE PASSENGER POSITION. THIS IS A WELL KNOWN DEFECT. HAPPENS NO MATTER WHAT I AM DOING. WINDOWS HAVE REFLECTIVE TINT ON THEM AND A VISOR IS USED TO TRY AND KEEP HEAT DOWN INSIDE THE VEHICLE. THE DASH CRACKED ANYWAY.

Visibility
Filed Feb 7, 20114,000 milesWA

ON SEVERAL OCCASIONS THE WINDSHIELD HAS UNEXPECTEDLY FOGGED UP WHILE DRIVING. THIS SEVERELY REDUCES VISIBILITY. THE WINDSHIELD TAKES SEVERAL MINUTES TO CLEAR WITH THE ENVIRONMENTAL CONTROLS SET TO HIGH HEAT, HIGH FAN AND FULL DEFROST. I HAVE EXPERIENCED THIS PROBLEM ANYWHERE FROM 5 TO 45 MINUTES AFTER DRIVING THE VEHICLE. ON EVERY OCCASION IT HAS HAPPENED WHEN THE OUTSIDE TEMPERATURE DROPPED TO 34F AND THE AIR-CONDITIONING SHUT DOWN. WE HAVE EXPERIENCED THIS PROBLEM ON OUR OTHER FLEET VEHICLES OF THE SAME MAKE MODEL AND YEAR. *LN

Service Brakes, Hydraulic
Filed Jan 12, 2011TX

2010 CHEVROLET SILVERADO 2500 TRUCK. CONSUMER STATES PROBLEM WITH BRAKES *TGW THE CONSUMER STATED WHEN HE APPLIED THE BRAKES TO STOP, THE ENGINE REVVED AND THE RPM REACHED 3500 AND LOCKED. *JB UPDATED 10/20/11.*JB

5 of 5 complaints, reproduced as filed.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
20117000Routine
2010 — this page5100Routine
20091000Routine
20087000Routine
20062000Routine
20056010Routine
200420010Routine
200321000Routine
200233000Routine
200134000Routine
20007000Routine
199912000Routine
19981000Routine
19971000Routine
19961000Routine
19954000Routine
19945000Routine

Compare every Suburban 2500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 3, 2010. Source: NHTSA Office of Defects Investigation.