2004 CHEV. SUBURBAN. JACK FAILED WHEN CHANGING TIRE. ALMOST FALLING ON MY DAUGHTER. THE JACK IS USE ON OTHER GM MODEL ALSO. *TR
2004 Chevrolet Suburban 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
ELECTRICAL COMPONENTS ARE NOT WORKING. ODOMETER, FUEL GAUGE, OIL GAUGE, BATTERY GAUGE, TEMPERATURE GAUGE DO NOT WORK - THE ONLY GAUGE THAT DOES WORK IS THE SPEEDOMETER. LOOKING AT ALL THE COMPLAINTS, I SHOULD ASSUME THE SPEEDOMETER WILL BE GOING OUT. THE TEMPERATURE GAUGE COULD BE VERY DANGEROUS - IT READS 250 - 260 ALL THE TIME. YOU DO NOT KNOW IF YOUR ARE RUNNING HOT OR NOT. THE GAS GAUGE NEEDLE IS TOTALLY UPSET DOWN - WE HAVE TO GO OFF OUR "HOW MANY MILES 'TIL WE RUN OUT GO GAS" SCREEN TO DETERMINE HOW MUCH GAS WE HAVE. I'VE REPLACED THE POWER STEERING PUMP - $775, THE CHIP FOR THE GAS PEDAL (WHEN OUT - YOU COULD NOT GO ANY FASTER THAN 10 MILES PER HOUR $800), THE DRIVER SIDE LEATHER SEAT STARTED TO WEAR DOWN @ 40,000 MILES - NOW HAS A TEAR IN IT, THE STEERING COLUMN MAKES A KNOCKING NOISE, THE DASH MAKES A POPPING NOISE WHEN THE AIR CONDITIONER IS ON, FRONT SEEM TO WEAR DOWN FAST, ETC. I COULD GO ON, BUT.......... IT SEEMS I GOT A LEMON. THIS WAS A $47,000 STICKER PRICED CAR - YOU WOULD THINK YOU WOULDN'T HAVE THIS MANY PROBLEMS. THERE SEEMS TO BE A LOT OF COMPLAINTS ON INSTRUMENT PANEL PROBLEMS - SEEMS CHEV SHOULD LOOK INTO THIS - DANGEROUS. THESE ARE FAMILY - CHILDREN VEHICLES!!! *TR
WHILE AT HIGHWAY SPEEDS, THE SPEEDOMETER STUCK AND GRADUALLY FADED TO 0. IT STARTED WORKING AGAIN ONCE THE VEHICLE HAD BEEN SHUT OFF. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A NOTICE FROM THE MANUFACTURER STATING THAT THEY WERE AWARE THAT SOME OF THEIR MODELS WERE EXPERIENCING SPEEDOMETER FAILURE. THEY FURTHER STATED THAT THE REPAIRS WOULD NOT BE FREE. SHORTLY AFTERWARDS, THE CONTACT'S SPEEDOMETER FAILED AND THE DEALER REFUSED TO REPAIR IT FOR FREE. SHE BELIEVES THIS IS A SAFETY ISSUE AND A MANUFACTURER DEFECT. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000 AND CURRENT MILEAGE WAS 89,000.
SPEEDOMETER FAILURE. 30% OF TIME, SPEEDOMETER OUTPUT IS FALSE. NEEDLE STICKS IN VARIOUS POSITIONS THAT CAUSES FALSE READING. *TR
SPEEDOMETER FAILURE. SPEEDOMETER SHOWS 60MPH WHEN VEHICLE IS IN PARK, AND HIGHER SPEEDS IN DRIVE. *TR
SPEEDOMETER REGISTER GREATLY INCORRECT SPEED (OFF BY 20 TO 30 MPH). *TR
2004 SUBURBAN SPEEDOMETER MALFUNCTION. UNABLE TO DETERMINE SPEED. IT APPEARS TO BE A COMMON OCCURRENCE WITH GM REFUSING TO FIX. *JB
SPEEDOMETER BEGAN SHOWING INCORRECT SPEED UP TO 100MPH ON RURAL HIGHWAY AND 20-30 MPH WHILE PARKED. STOPPED AND TURNED VEHICLE OFF TO ATTEMPT TO RESET BUT STILL INCORRECT SPEED REGISTERED. DEALERSHIP HAD TO REPLACE INSTRUMENT CONTROL PANEL. *TR
THE SPEEDOMETER FAILS IN MY 2004 CHEVY SUBURBAN, THE SPEEDOMETER BOUNCES BETWEEN SPEEDS AND STICKS AT ANY GIVEN SPEED. NO REAL SOLUTION OTHER THAN REPLACE THE INSTRUMENT PANEL . GM TAKES NO LIABILITY FOR THE PROBLEM. (9 OTHERS IN THE AREA HAVE THE SAME PROBLEM. *JB
DEFECTIVE SPEEDOMETER - 2004 CHEVY SUBURBAN. *JB
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE TOWING A U-HAUL TRAILER AT 75 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE COASTED TO THE RIGHT LANE AND FAILED TO RESTART IN THE NEUTRAL POSITION. THE VEHICLE HAD TO BE PHYSICALLY SHUT OFF IN ORDER TO RESTART. THE CONTACT FILED COMPLAINT NUMBER 71-547942923 WITH CHEVROLET. THE CURRENT AND FAILURE MILEAGES WERE 54,000.
TRAFFIC CITATION ISSUED TO MY HUSBAND WHILE DRIVING MY 2004 CHEVROLET SUBURBAN DUE TO FAULTY SPEEDOMETER ON 6/29/07.
TIRE FAILURE. *AK
THE OUTSIDE TEMP READER LOCATED IN THE REARVIEW MIRROR HAS READ 140 DEGREES FOR ALMOST 2 YEARS. REPAIRS WERE ATTEMPTED, BUT UNSUCCESSFUL. I FEEL IT IS A SAFETY ISSUE DURING THE WINTER... I TRAVEL WITH MY 2 CHILDREN OVER MANY DANGEROUS MOUNTAIN PASSES AND THE "ICE" READING WOULD BE NICE. *TR
I HAVE A 2004 CHEVROLET SUBURBAN AND THE SPEEDOMETER HAS BEGUN TO SHOW AN ERRATIC BEHAVIOR. WHEN I AM GOING 55 MPH THE SPEEDOMETER MAY SHOW 120 MPH AND IT DOES NOT RESET ITSELF TO 0 MPH AT A STOP. *JB
THE SPEEDOMETER ON MY 2004 SUBURBAN FAILED.*AK
2004 CHEVY SUBURBAN SPEEDOMETER FAILURE. FIRST HAD ERRATIC BEHAVIOR OF SPEEDOMETER, IT JUST DROPPED OUT EVENTUALLY GOING TO ZERO WHILE TRAVELING DOWN THE INTERSTATE HIGHWAY. I SPOKE WITH A DEALER, THEY SAID IT WAS A COMMON PROBLEM THAT COST ABOUT $700 TO REPAIR. THE VEHICLE WAS JUST OUT OF WARRANTY. AS I CAN GAGE SPEED OFF THE TACHOMETER, I'VE WAITED A YEAR TO ADDRESS IT HOPING FOR A RECALL. IN THE MEAN TIME THE SPEEDOMETER HAS QUIT WORKING ALL TOGETHER. MY WIFE NORMALLY DRIVES THIS VEHICLE AND DOES NOT HAVE THE SAME FEEL FOR GAUGING SPEED FROM THE TACHOMETER. SHE IS CONCERNED ABOUT SAFETY OF TRAVELING CROSS COUNTRY BY HERSELF AND IS DEMANDING THAT I FIX IT. READING UP ON THE ISSUE ON THE INTERNET I WAS REFERRED TO THIS SITE. IT APPEARS THAT THERE ARE MANY PEOPLE WITH THE SAME PROBLEM. CERTAINLY GM SHOULD MAKE A RELIABLE PRODUCT. FAILURE ON GM'S PART TO RECOGNIZE THE PROBLEM WILL AT A MINIMUM RESULT IN LOSS OF CUSTOMERS, I WOULD HATE TO SEE IT RESULT IN LOSS OF LIFE FROM DRIVERS, UNAWARE OF THEIR SPEED, ENDING UP IN A FATAL ACCIDENT. IF GM WILL NOT RESPOND TO THIS SAFETY ISSUE MAYBE YOU WILL. *JB
I HAVE A 2004 CHEVROLET SUBURBAN LT WITH APPROXIMATELY 48,000 MILES AND MY SPEEDOMETER HAS BEGUN TO MALFUNCTION. AT TIME IT INCREASES IN A STEPWISE MANNER AND OTHER TIMES, IT DOES NOT SHOW MY SPEED AT ALL. ONE TIME I WAS GOING WITH TRAFFIC AND ESTIMATED MY SPEED TO BE ~ 60 MPH ALONG WITH THE TRAFFIC, MY SPEEDOMETER READ 35 MPH. I TOOK IT IN TO THE DEALER AND I WAS TOLD IT MAY TAKE 2-3 DAYS FOR REPAIR AND ~ $600. I WOULD THINK A SPEEDOMETER SHOULD WORK FOR AT LEAST 100,000 MILES OR MORE. IN CHECKING, I SEE THERE HAVE BEEN MANY SUCH FAILURES AND FEEL THAT THE CONSUMER SHOULD NOT BE HELD ACCOUNTABLE FOR SUCH FAILURES. HAVE THERE BEEN ANY RECALLS ON THIS PROBLEM? IF SO, HOW DO I FILE MY COMPLAINT? *NM
I WOULD LIKE TO RAISE A COMPLAINT REGARDING THE INSTRUMENT CLUSTER ON MY 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER READING HAS BECOME ERRATIC AND NEVER REPORTS THE PROPER SPEED. AT TIMES IT MAY BE 0, AT OTHERS IT MAY BE 120 MPH, AND AT OTHER TIMES JUST ALL OVER THE PLACE. THIS HAS BECOME A REAL SAFETY ISSUE WHEN DRIVING ALONE ON A ROAD OR IN VISIBLY IMPAIRED CONDITIONS SINCE YOU JUST HAVE NO REFERENCE TO KNOW HOW FAST YOU ARE TRAVELING. AFTER CONDUCTING SEARCHES ON MY OWN, THIS IS APPARENTLY A RAMPANT PROBLEM DURING THESE YEAR'S GM MODELS. THE DEALER WANTS APPROXIMATELY $500 TO FIX IT AND THIS JUST SEEMS VERY UNFAIR FOR A $40,000 3 YEAR OLD VEHICLE. SINCE THIS APPEARS TO BE A VERY COMMON PROBLEM, I WOULD LIKE TO URGE CHEVROLET TO STEP UP AND RECALL VEHICLES FOR THIS ISSUE SO THAT WE CAN HAVE IT FIXED. THANK YOU, DEBRA TROIANO. *NM
I WAS DRIVING ON AN ICY ROAD OUTSIDE OF CHICAGO WHEN I ALMOST LOST CONTROL OF MY VEHICLE DUE TO SPEED CREEP THIS WAS CAUSED BY THE SPEEDOMETER OF THE VEHICLE FAILING AND STICKING AT 37 MPH. I ESTIMATE THAT WHEN I SKIDDED OUT THAT I WAS MOST LIKELY GOING OVER 50 MPH. I'VE HAD MULTIPLE PROBLEMS WHERE THE SPEEDOMETER HAS STUCK AFTERWARD, BUT WAS ABLE TO AVOID SIMILAR INCIDENCES BECAUSE I REALIZED THEIR COULD BE A PROBLEM. I AM DRIVING A 2004 CHEVROLET SUBURBAN. THIS IS NOT A SAFE SITUATION. IF THERE WERE OTHER TRAFFIC, STRUCTURES, OR PEDESTRIANS AROUND PROPERTY MAY HAVE BEEN DAMAGED AND PEOPLE MAY HAVE BEEN INJURED OR KILLED. IT IS NOT AN ISOLATED INCIDENT EITHER. IF YOU GO TO WWW.TOPIX.NET YOU CAN READ 380 POSTINGS OF PEOPLE HAVING THE SAME PROBLEMS. JUST TYPE IN SUBURBAN SPEEDOMETER STUCK. *NM
I OWN A 2004 CHEVROLET SUBURBAN Z71. DURING THE PAST WEEK, THE SPEEDOMETER HAS BEEN REGISTERING ERRATIC SPEEDS WHILE DRIVING AT A CONSTANT PACE. TODAY, THE SPEEDOMETER QUIT WORKING ALTOGETHER. THE VEHICLE HAS ONLY 59,450 MILES ON IT, AND HAS NOT BEEN USED IN ANY OFF ROAD EXCURSIONS. NOT HAVING AN ACCURATE SPEED READING WHILE DRIVING A VEHICLE OF THIS SIZE IS A SIGNIFICANT SAFETY ISSUE TO THE DRIVER AND PASSENGERS OF THIS VEHICLE, AND OTHER VEHICLES ON THE ROADWAY. I UNDERSTAND THIS IS A FAIRLY COMMON ISSUE WITH THIS MAKE, MODEL, AND YEAR VEHICLE. AS SUCH, I BELIEVE THE MANUFACTURER NEEDS TO ENTER INTO A SAFETY RECALL TO FIX THIS ISSUE. *JB
AT 35000 MILES THE SPEEDOMETER WOULD MAKE A TICKING NOISE AND START MOVING WITH A NOTCHY MOTION. WHEN DRIVING IT COULD READ 40-75 MPH WHILE DOING LESS THAN 10 MPH. AT 60+ MPH IT COULD READ 100+ MPH. AFTER MULTIPLE RESTARTS THE SPEEDOMETER WOULD RETURN TO 0. THE PROBLEM SEEMED LIKE IT WOULD WORSEN WHEN THE TEMPERATURE WAS COLDER, BUT IT COULD BE COINSIDENCE. TOOK THE VEHICLE INTO THE CHEVROLET DEALER WHERE IT WAS DIAGNOSED AS HAVING A FAULTY GUAGE CLUSTER AND REPLACED UNDER WARRANTY. WHILE IN THE DEALER THERE WERE 2 OTHER PEOPLE WITH SIMILAR TRUCKS HAVING THE SAME THING REPLACED. NOW I SEE ONLINE THAT THIS IS COMMON WITH NEARLY EVERY SUBURBAN AND CHEVROLET/GMC TRUCK IN MODEL YEARS 2004-2005. THIS SHOULD BE A RECALLED PART AND COULD BE A MAKE FOR A COSTLY/DANGEROUS DRIVE FOR SOMEONE.
SPEEDOMETER AND OIL PRESSURE STARTING DISPLAYING ERRATIC READING ANY WHERE FROM 0-120+ AND OIL PSI OF 0 TO PEGGING GAGE. AFTER RESEARCH OF DEALERS AND REPAIR FACILITIES DATA CONFIRMED THIS IS A KNOW DEFECT AND CAUSED BY DEFECTIVE STEPPER MOTORS. SETTING CRUISE CONTROL HAMPER THIS DEFECT BY NOT KNOWING WHAT ACTUAL SPEED IS WHEN ENGAGING CRUISE CONTROL. ALSO HAVE SECOND VEHICLE THAT JUST STARTED WITH SAME ISSUES TODAY 12-22-06. 2004 GMC YUKON XL
SPEEDOMETER IS ERRATIC AND INACCURATE. VERY DANGEROUS! *NM
2004 CHEVY SUBURBAN- SPEEDOMETER AND OIL PSI GAUGES READ ERRATIC. SPEEDOMETER CAN READ ZERO ONE MINUTE AND 120 ANOTHER, VERY ERRATIC. OIL PRESSURE GAGE READS 0-80 AT ANY TIME. MANY DOCUMENTED CASES BUT NO RECALL ON DEFECTIVE STEPPER MOTORS. INTERNET SHOWS MANY REPAIRS BEING MADE ON THESES CLUSTERS REPLACING DEFECTIVE STEPPER MOTORS. DEALER REPAIR TO REPLACE DEFECTIVE CLUSTER $400 *NM
IT IS VERY DANGEROUS TO FILL THE GAS TANK. EVEN WITH THE RUBBER BOOT SEALED AGAINST THE NECK, GASOLINE SPLASHES OUT ALL OVER THE GROUND. NO FIRE YET. THIS HAPPENS AFTER ONLY A FEW GALLONS IN PUT INTO A 31-GALLON TANK CONTAINING 8-10 GALLONS. IT IS VERY DIFFICULT AND TIME CONSUMING TO FILL THIS TANK. *JB
SPEEDOMETER FAILURE. THE SPEEDOMETER GOES FROM 0-120 IN A MATTER OF A FEW SECONDS AND BACK DOWN. I CANNOT TELL HOW FAST I AM GOING. THERE ARE HUNDREDS OF SIMILAR INCIDENCES FOUND ON THE INTERNET. I HAVEN'T HEARD OF ANY REAL ISSUES, BUT I COULD SEE IT HAPPENING IF YOU WERE NOT WITH OTHER TRAFFIC TO VERIFY YOUR SPEED.
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED COMPLETELY. THE VEHICLE WAS PUT IN PARK, AND WAS ABLE TO BE RESTARTED. IT WAS TAKEN TO A SERVICE DEALER, HOWEVER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED.
VALVE STEM OF TIRE PRESSURE SENSOR BROKE CAUSING THE LEFT, REAR TIRE TO GO FLAT. IT BROKE WHILE I WAS ATTEMPTING TO REMOVE THE VALVE STEM CAP SO THAT I COULD CHECK MY TIRE PRESURE. IF THE FAILURE WOULD HAVE OCCURED WHILE THE VEHICLE WAS IN MOTION, IT MAY HAVE LED TO AN ACCIDENT. *JB
THE BRIDGESTONE DUELER H/T TIRES HAVE BEEN KNOWN TO HAVE WEAR (VIBRATION) ISSUES, DUE TO THE TIRES BEING A SOFTER TIRE, ACCORDING TO MANY CHEVROLET AND GMC SERVICE MANAGERS THAT I HAVE CALLED. I RECEIVED TWO TIRES, BALANCING/ROTATION FREE, BUT I HAD TO BUY TWO AS WELL. I FEEL SINCE GM DEALERSHIPS KNOW ABOUT THIS ISSUE, THEY SHOULD SEND OUT A RECALL. I HAVE HAD MY TIRES BALANCED AND ROTATED MANY TIMES (ABOUT EVERY 3,000 MILES), BUT THE OWNERS MANUAL STATES EVERY 5000 - 8000 MILES. EVEN-THOUGH THERE IS A PROBLEM, THEY WOULDN'T PAY DUE TO MY VEHICLE HAD TOO MANY MILES (35,600) ON IT, BUT WHAT THEY WON'T ADMIT IS THAT FACT THAT I'VE HAD TO PAY EXTRA MONEY FOR ADDITIONAL BALANCE AND ROTATIONS. IF THERE IS A KNOWN ISSUE, THERE SHOULD HAVE BEEN A RECALL; EVEN-THOUGH THAT MAY COST THEM MONEY, BUT IT'S GM'S RESPONSIBILITY AND THAT WILL COST THEM CUSTOMERS IN THE FUTURE!! *NM
THE STEERING COLUMN U JOINT THAT CONNECTS TO THE STEERING BOX HAS LOOSENED CAUSING A CLUNKING IN THE STEERING WHEEL. THE U-JOINT HAS NOT FAILED AS OF THIS TIME, BUT A FAILURE OR BINDING COULD EASILY RESULT IN THE LOSS OF CONTROL OF THE VEHICLE. THE DEALERSHIPS ARE AWARE THAT THERE IS A COMMON PROBLEM WITH THIS PART AND OFFER A "GREASE KIT" TO REMEDY THE PROBLEM. HOWEVER, GREASE WILL NOT TAKE THE PLAY OUT OF A LOOSE U-JOINT. THIS IS A COVER-UP REMEDY TO MAKE THE LOOSENESS LESS OBVIOUS. THE DEALERSHIP WANTS OVER $300 FOR A REPLACEMENT PART ALONE AND CLAIMS IT IS A RESTRICTED PART SINCE IT IS PART OF THE ENERGY ABSORBING SYSTEM IN THE EVENT OF A COLLISION. THE LOOSENESS WAS FIRST NOTICEABLE WITH ONLY 13000 MILES ON THE VEHICLE. THE PROBLEM HAS CONTINUED TO WORSEN SINCE FIRST NOTICED. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Chevrolet Suburban 1500 → · Every Suburban 1500 year → · How the figures are calculated →