Page 3 of 4 · complaints 101–150 of 182

2004 Chevrolet Suburban 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Jun 13, 200980,000 milesTX

THE SPEEDOMETER ON MY '04 CHEVY SUBURBAN HAS BECOME ERRATIC, AND PROGRESSIVELY GETS "FASTER" AND FASTER UNTIL IT REGISTERS 120MPH SETTING STILL. REPEATEDLY TURNING THE CAR ON AND OFF WILL RESET THE SPEEDOMETER, BUT IT RECURS WITHIN A FEW DAYS. *TR

Electrical System › Instrument Cluster/Panel
Filed Apr 28, 200945,000 milesCA

I NOTICED WHILE I WAS DRIVING THAT THE SPEEDOMETER SEEMED A LITTLE OFF AND I WAS CORRECT IT STARTS AT 10MPH AND WHILE DRIVING ITS ABOUT 13 MPH OFF. *TR

Electrical System › Instrument Cluster/Panel
Filed Apr 26, 200999,000 milesMN

2004 CHEVY SUBURBAN SPEEDOMETER FAILS SPORADICALLY. WILL STICK AT ANYTIME WITHOUT NOTICE. SHOWING UP TO 120 MILER PER HOUR WHILE PARKED. CANNOT ASCERTAIN EXACT OF SPEED OF VEHICLE. WPER HAPS EFFECTS ODOMETER AND HOUR METER. *TR

Electrical System › Instrument Cluster/Panel
Filed Apr 21, 200976,000 milesTN

SPEEDOMETER STOPPED WORKING WHEN ODOMETER READ 76,000 MILES. DOES NOT WORK AT ALL. CURRENTLY READ 120 MPH. DEALER WILL NOT FIX AS WARRANTY HAS EXPIRED. SPEEDOMETER STOPPED WORKING DUE TO POOR QUALITY, NOT IMPROPER USE. *TR

Electrical System
Filed Apr 15, 200980,119 milesIL

INSTRUMENT CLUSTER WENT DEAD NO SPEEDOMETER NOTHING. *TR

Steering
Filed Apr 14, 200932,000 milesCA

BAD KNOCKING NOISE WHEN TURN STEERING WHEEL VERY SCARY NO MATTER WHO OR WHICH DIRECTION YOU TURN STEERING WHEEL THERE IT IS THIS HORRIBLE NOISE COME ON CHEVY THIS IS A FAMILY CAR IT SHOULD BE SAFE IS SCARY CHEVY DON'T BE A BLE TO DO SOMETHING BECAUSE IS ALREADY AT 75,000 AND I HAVE THIS PROBLEM SINCE IT WAS 23K MILES WHAT'S GOING ON WITH YOU CHEVY PEOPLE. *TR

Air Bags › FrontalCrash1 injured
Filed Apr 3, 2009190,000 milesTX

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT FELL ASLEEP AND CRASHED THE VEHICLE INTO A TREE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO THE FACE AND NECK. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 190,000.

Electrical System › Instrument Cluster/Panel
Filed Mar 30, 2009105,000 milesLA

SPEEDOMETER QUIT WORKING ON 2004 SUBURBAN. *TR

Power Train › Automatic Transmission
Filed Mar 25, 200972,200 milesVA

TRANSMISSION STARTED SLIPPING CAUSING A "SHUDDER" AROUND 55 MPH OR LOWER IF I AM HAULING SOMETHING. WE TOOK IN TO DEALER WHO SAID THE TORQUE CONVERTER CLUTCH IS BAD AND THEY CAN REPLACE IT OR PUT IN A WHOLE NEW TRANSMISSION AT A COST TO US OF $3,300. AFTER SEARCHING ONLINE I FOUND TSB #050730017 WHICH OUTLINES THIS KNOWN PROBLEM. I HAVE SEVERAL FRIENDS WHO HAVE HAD THIS SAME PROBLEM. IF THIS MANY PEOPLE ARE HAVING THIS PROBLEM AND IT IS KNOW BY GM I FEEL IT SHOULD BE HANDLED BY THEM. THE TECHNICIAN THAT HANDLED OUR REPAIR SAID THAT THE TRANNY FLUID SHOULD BE CHANGED EVERY 25-30K MILES SINCE WE LIVE IN A MOUNTAINOUS AREA AND OCCASIONALLY PULL A SMALL HORSE TRAILER. THE MANUAL STATES THAT IT SHOULD BE CHANGED EVERY 50K MILES WITH NO REFERENCE TO TERRAIN. I FEEL THAT GM SHOULD COVER THE COST OF THIS REPAIR SINCE THEY KNOW ABOUT THE PROBLEM AND HAVE DONE NOTHING TO NOTIFY OWNERS OF THE ISSUE OR HOW TO CORRECT IT. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 17, 200982,000 milesNY

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPEEDOMETER WAS INOPERATIVE AND DISPLAYED INACCURATE READINGS. THE DEALER STATED THAT THE INSTRUMENT CONTROL PANEL NEEDED TO BE REPLACED AT THE COST OF OVER $300. AS OF MARCH 17, 2009, THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 84,000. UPDATED 04-14-09 *BF UPDATED 04/15/09.*JB

Electrical System
Filed Mar 9, 200970,800 milesCO

MY SPEEDOMETER STOPPED WORKING ON MY VEHICLE ABOUT 2 WEEKS AGO. WHEN I AM AT A COMPLETE STOP, IT SHOWS I AM GOING ANYWHERE BETWEEN 50-70 MPH. WHEN I AM GOING 40 MPH, IT SHOWS I AM GOING OVER 120 MPH. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE I HAVE NO IDEA HOW FAST I AM GOING AND OBVIOUSLY, SPEED LIMITS ARE THERE FOR A REASON. I HAVE CONTACTED CHEVY AND ALSO A LOCAL DEALER AND THEY ARE AWARE THAT THIS HAS BEEN A HUGE PROBLEM ON 2003 AND 2004 CHEVY AND GMC VEHICLES. THEY HAVE A SPECIAL COVERAGE FOR IT, BUT IT ENDS AT 70,000 MILES. MY VEHICLE HAS 71,000 MILES ON IT AND SO, THEY WILL NOT FIX IT WITHOUT CHARGING ME AROUND $700. THERE IS A CLASS ACTION LAWSUIT PENDING REGARDING THIS ISSUE. IT IS NOT NORMAL WEAR AND TEAR, AS EVIDENCED BY THE HUGE # OF VEHICLES AFFECTED AND IT SHOULD BE A RECALL ITEM, AS IT AFFECTS SAFETY . *TR

Electrical System
Filed Mar 9, 200960,230 milesAL

2004 SUBURBAN WITH LESS THAN 65000 MILES, CUTS OUT DRIVING AT VARIOUS SPEEDS, SITTING AT TRAFFIC LIGHT, UPHILL OR DOWN HILL. VEHICLE GIVES NO WARNING, NO LIGHTS LIGHT UP, JUST ALL OF A SUDDEN NO POWER. CAN START BACK UP SOMETIMES IMMEDIATELY, SOMETIMES AFTER SEVERAL MINUTES. AFTER RESEARCHING ONLINE SEEMS TO BE A COMMON PROBLEM ISSUE WITH THE VEHICLE, CALLED DEALER AND THEY SAID THERE IS NO RECALL EVEN THOUGH IT IS OBVIOUSLY A SAFETY ISSUE. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 7, 2009FL

THE SPEEDOMETER ON THE VEHICLE IS NOT SHOWING THE TRUE SPEED (IT SOME TIMES SHOWS 110 WHEN YOU ARE GOING 45, OR SHOWS 35 WHEN YOU ARE GOING 65. THIS IS NOT SAFE WHILE DRIVING ON ANY ROAD. *TR

Steering
Filed Mar 4, 200930,000 milesGA

I HAVE A 2004 CHEVY SUBURBAN THAT HAS A BAD VIBRATION AND CLUNKING NOISE COMING FROM THE STEERING WHEEL. I HAVE ADDRESSED THIS ISSUE WITH THE DEALERSHIP AND THEY STATE THEIR IS NO RECALL, BUT I KNOW OF 4 PEOPLE WITH CHEVY TRUCKS WITH THE SAME ISSUE. I HAVE ALSO DONE SOME RESEARCH ONLINE AND FOUND MULTIPLE PEOPLE COMPLAINING OF THE SAME ISSUE. I AM NOT SURE IF LEFT UNFIXED WHAT MIGHT HAPPEN, BUT I REALLY DO NOT WANT TO GET IN AN ACCIDENT AND HURT MYSELF OR OTHERS. I ONLY HOPE WITH YOUR HELP WE CAN FIND A SOLUTION TO THIS PROBLEM WITH CHEVROLET VEHICLES. THANK YOU. *TR

Power Train › Automatic Transmission
Filed Feb 22, 200983,999 milesMD

TRANSMISSION FAILURE. *TR

Power Train › Driveline
Filed Feb 19, 200950,000 milesPA

VEHICLE IS A 4WD MODEL, EQUIPPED WITH ELECTRONICALLY CONTROLLED TRANSFER CASE. THE CONTROL ONLY WORKS INTERMITTENTLY. SEVERAL TIMES I HAVE BEEN CAUGHT IN A SNOWSTORM AND UNABLE TO USE THE 4WD. THIS IS A SERIOUS SAFETY ISSUE. I HAD THE CONTROL REPAIRED ONCE, BUT THE PROBLEM QUICKLY RETURNED. I AM TOLD THIS IS A VERY COMMON PROBLEM WITH 4WD CHEVROLET AND GMC TRUCKS, FOR MANY MODEL YEARS. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 12, 200990,000 milesNJ

SPEEDOMETER HAS NOT WORKED FOR OVER A YEAR. THE NEEDLE IS ALWAYS PINNED. ONCE IN A WHILE IT WILL START AT APPROXIMATELLY 30MPH AT IDLE. LOCAL DEALER ADVISED APPROX. 500.00 TO FIX. *TR

Electrical System
Filed Feb 8, 200988,000 milesWA

THE SPEEDOMETER IN MY 2004 CHEVY SUBURBAN IS NOT WORKING PROPERLY. WHEN TRAVELING ONLY 50 MPH IT READS 91 MPH. CAN'T TELL HOW FAST I'M DRIVING. *TR

Wheels
Filed Feb 4, 200954,000 milesTX

WE WERE DRIVING BACK FROM THE AIRPORT, 60 MILES FROM OUR HOME. BEFORE WE LEFT THE AIRPORT AREA WE HEARD A NOISE. AS WE ARE HEADED HOME APPROXIMATELY 20 MILES DOWN THE ROAD THE STABILITY NOTIFICATION AND THE ABS LIGHTS COME ON. FIRST TIME THEY HAD COME ON. EVERY NOW AND THEN WE HEAR A NOISE COMING FROM THE FRONT LEFT WHEEL. THE NOTIFICATION AND LIGHTS CUT OFF AND ON ALL THE WAY TO OUR DESTINATION. APPROXIMATELY 6 MILES FROM OUR HOME, WE HEAR A NOISE AS IF SOMETHING CAME OFF BUT YET THE SUBURBAN WAS DRIVING OKAY FOR THE EXCEPTION OF NOISE AND GRINDING. WE DECIDED TO KEEP DRIVING AS WE ARE IN A HORRIFIC CONSTRUCTION ZONE. THE NEXT DAY I CALL FOR AN APPT FOR INSPECTION AT A PRIVATE WHEEL AND BRAKE SHOP FOR AN ESTIMATE. THEY SAID I HAD EXTENSIVE DAMAGE TO THE WHEEL HUB ASSEMBLIES AND THE FRONT WHEEL TIRE WAS JUST ABOUT TO FALL OFF. THEY SAID THEY WERE EVEN APPREHENSIVE ABOUT MAKING IT FROM THE OUTSIDE OF THE BUILDING, INSIDE. I CALL THE DEALERSHIP. THEY SAID IT THERE WAS NOT A RECALL ON THE HUB ASSEMBLIES AND IT WOULD COST APP $560 TO $600 PER WHEEL FOR REPAIR. I COULD NOT AFFORD THIS SO I TOOK IT TO REPAIR AT THE WHEEL SHOP. MY VEHICLE HAD APPROXIMATELY AT THE TIME 54,000 MILES. I DO HAVE THE OLD PARTS FOR INSPECTION. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 31, 200975,000 milesMS

MY 2004 SURBURBAN, THE INSTRUMENT CLUSTER BEGAN FAILING AT 75,000 MILES. IT IS A DAILY OCCURRENCE OF THE SPEEDOMETER SHOWING INCORRECT SPEED, THE OIL PRESSURE GAUGE IS PEGGED MOST OF THE TIME. *TR

Electrical System
Filed Jan 29, 2009PA

THE SPEEDOMETER DOES NOT ALWAYS START AT 0 SOMETIMES IT STARTS AT 20MPH SOMETIMES AT 30MPH . WHEN YOU START THE VEHICLE IT DOES THIS. ALSO THE OIL GAGE IS AT 40 WITH THE VEHICLE AND GOES OVER 80+ I'M SCARED TO DRIVE MY VEHICLE. CAN YOU HELP ME . *TR

Steering
Filed Jan 21, 2009OK

UNDER WARRANTY, BROUGHT CAR IN FOR LOOSE, VIBRATING STEERING WHEEL IN 2004. DEALERSHIP DID SOMETHING TO MAKE IT QUITE BUT 3 MONTHS LATER IT WAS DOING IT AGAIN. TOOK IT IN AGAIN AND THEY SAID TO GET THE CAR GREASED. IT ONLY LASTS A LITTLE WHILE. SO HAS TO BE REPEATEDLY DONE. I'M AFRAID SOMETHING IS GOING TO BREAK. *TR

Fuel System, Gasoline
Filed Jan 13, 200993,162 milesSC

2004 SUBURBAN HAD LEAK IN GAS TANK. EVAP LINES ON TOP OF FUEL TANK LEAKING GAS OVER TANK AND ON GROUND. HAD LINES REPLACED ON DEC.16, 2008 AND LEAK HAS REAPPEARED JAN. 11, 2009. *TR

Steering
Filed Dec 31, 200860,000 milesTX

CLUNKING NOISE IN THE STEERING COLUMN, DEALER SAID IT WAS THE INTERMEDIATE STEERING SHAFT, CALLED CHEVROLET (THEY GAVE ME A CASE #)SINCE INTERNET SEARCH EXPOSED MANY OTHERS SAME PROBLEM. THEY HAVE A TSB #000235003 ABOUT THIS AND HOW TO FIX THE PROBLEM. CHEVROLET WANTS ME TO PAY A $99 DIAGNOSIS FEE AND THEY MIGHT HELP ME WITH THE PROBLEM. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 29, 200891,463 milesWI

THE SPEEDOMETER REGULARLY FAILS TO WORK, USUALLY READING AN INCORRECT SPEED (CHECKED AGAINST A HANDHELD GPS DEVICE) AND OCCASIONALLY DOES NOT WORK AT ALL. *TR

Engine and Engine Cooling
Filed Nov 25, 200880,000 milesVA

THE COOLANT LEVEL IN THE RESERVOIR CONTINUED TO DROP, PROMPTING ME TO REFILL IT WEEKLY. SERVICE SHOP WORKED ON THIS ON AND OFF FOR SEVERAL MONTHS. AFTER SEVERAL ENGINE OVERHEATING SITUATIONS, WE TOOK IT TO A DIFFERENT SHOP. TURNS OUT OUR HEADS ARE CRACKED. THEY WERE MANUFACTURED BY CASTECH AND ARE KNOWN TO BE DEFECTIVE ACCORDING TO GM BULLETIN #06-06-01-019B (DOCUMENT ID 1986750). THERE IS NOW SO MUCH ANTI-FREEZE IN OUR ENGINE THAT THE ENTIRE MOTOR NEEDS TO BE REPLACED DUE TO THE CORROSIVE NATURE OF THE FLUID. GM SAID THAT THEY WOULD PAY NOTHING TOWARDS OUR REPAIR. THE ENGINE ONLY HAS 91K MILES AND NOW NEEDS TOTAL REPLACEMENT B/C OF AN ISSUE THAT GM KNEW ABOUT SINCE 6/12/07 BUT NEVER CONTACTED US ABOUT. HAD THE REPLACED THE HEADS BACK IN 2007, WE MOST CERTAINLY WOULDN'T BE FACING TOTAL MOTOR REPLACEMENT AT THIS TIME. *TR

Electrical System
Filed Oct 28, 2008147,350 milesOH

SPEEDOMETER ERRATIC, STUCK ON 71MPH. WILL NOT FUNCTION, SEVERE SAFETY HAZARD AND COMMON TO MANY OTHER CHEVROLET OWNERS. *TR

Electrical System › Instrument Cluster/Panel
Filed Oct 22, 200898,000 milesCO

SPEEDOMETER FLUTTERING\STICKING RECALL CAME OUT AFTER MY VEHICLE WAS BEYOND THE WARRANTY MILEAGE. *TR

Wheels
Filed Oct 21, 2008118,200 milesVA

THE TOP NUT WHICH HOLDS THE RIGHT REAR BRAKE CALIBER BRACKET CAME OUT ON MY VEHICLE. THE RESULT CAUSED MY VEHICLE TO ABRUPTLY STOP SEVERELY JERKING THE PASSENGERS IN THE TRUCK. THE BRACKET ALSO PUNCTURED SEVERAL CRACKS TO THE INSIDE OF MY RIM CAUSING MY TIRE TO DEFLATE. I HAVE NEVER HAD THE CALIPER NUTS REMOVED ON MY VEHICLE. THE ONLY THING I CAN THINK OF IS THE NUT MUST HAVE VIBRATED LOOSE. THE LOWER NUT WAS LOOSE AS WELL. THE LOOSE LOWER NUT WAS DISCOVERED AFTER REMOVING THE WHEEL TO REPAIR THE DEFLATED TIRE. THE INCIDENT OCCURRED ON SUNDAY, OCTOBER 19, 2008 AT 1:30 AM. MY VEHICLE WAS TOWED HOME FOR REPAIR. A NEW RIM AND BRAKE CALIPER NUT HAD TO BE PURCHASED TO REPAIR MY VEHICLE. *TR

Electrical System › Instrument Cluster/Panel
Filed Sep 23, 200878,000 milesTX

A COUPLE OF MONTHS AGO I RECEIVED A LETTER FROM GM INFORMING ME OF A POTENTIAL DEFECT ON THE SPEEDOMETER OF ANY 04 CHEVY SUBURBAN, BUT IT STATED THAT I SHOULD NOT TAKE THE VEHICLE TO THE DEALERSHIP UNLESS THERE IS A PROBLEM. YESTERDAY 9-22-08 COMING BACK FROM MY SON BALL GAME THE SPEEDOMETER WAS STUCK ON 70 AND WHEN MY HUSBAND APPLIED THE BRAKE INSTEAD OF DECREASING THE SPEEDOMETER WAS GOING TOWARD THE 120 MARK AND WE WERE ALMOST AT A COMPLETE STOP. NOW GM DID SEND INFORMATION THAT THERE MIGHT BE PROBLEMS BUT DON'T DO ANYTHING UNLESS YOU SUSPECT PROBLEMS. ANYWAY I HAVE 78,000 MILES ON THIS VEHICLE AND GM SENT A LETTER THAT THEY WILL FIX IT NO CHARGE IF IT IS UNDER 70,000. ITS A DEFECT THERE SHOULDN'T BE A TIME LIMIT TO GET IT REPLACED A DEFECTIVE SPEEDOMETER. IT IS EXTREMELY DANGEROUS ESPECIALLY WHEN CHILDREN ARE IN THE VEHICLE. WHY SHOULD ANYONE PAY FOR AN ITEM THAT IS DEFECTIVE. IT SHOULD BE REPLACED AT NO CHARGE. I HAVE HEARD OF OTHER PEOPLE WITH THE SAME PROBLEM AS I HAVE HAD. SOMETHING NEEDS TO BE DONE SUCH AS A RECALL INSTEAD OF A POSSIBLE DEFECT LETTER. PLEASE HELP! *TR

Electrical System
Filed Sep 2, 200853,000 milesSC

SPEEDOMETER IS ERRATIC. *TR

Electrical System
Filed Jul 29, 200885 milesNC

2004 SUBURBAN 85,000 MILES - SPEEDOMETER SKIPPED UNDER DECEL FROM 55 MPH, INACCURATE READINGS OF 20, 40, 60 MPH WHEN STOPPED. SPEEDOMETER NOW READS PAST 120 MPH & IS COMPLETELY INOPERATIVE. APPARENTLY THIS IS A RATHER COMMON OCCURRENCE - A VERY COSTLY INSTRUMENT CLUSTER REPAIR DOES NOT MEAN THE ISSUE IS CORRECTED (IT MAY REOCCUR). *TR

Visibility › Power Window Devices and Controls
Filed Jul 16, 200860,000 milesTX

I HAVE A 2004 SUBURBAN WITH 60K MILES. ABOUT 1 MONTHS AGO, THE REAR WINDOW BEGAN MAKING A WHISTLING NOISE WHILE DRIVING. WHEN I INSPECTED IT I FOUND THAT THE HINGE WAS SEPARATING FROM THE WINDOW. I HAVE TRIED TO GO THROUGH GM WITH NO AVAIL. THEIR ANSWER IS "IT SHOULDN'T HAVE HAPPENED", BUT THEY ARE NOT GOING TO DO ANYTHING ABOUT IT. *TR

Engine and Engine Cooling
Filed Jul 15, 200854,000 milesWY

MY 2004 CHEVY SUBURBAN JUST DIES WHILE DRIVING, I LOOSE POWER STEERING & MY BRAKES. IT HAS HAPPENED 2X IN 2 DAYS. IT PRESENTS A VERY DANGEROUS SITUATION, FOR MYSELF & OTHER DRIVERS. WHEN A DIAGNOSTIC IS RUN IT IS NEGATIVE, NOTHING SHOWS UP. ALL OF THIS OUT OF NOWHERE. *TR

Electrical System › Instrument Cluster/Panel
Filed Jul 9, 200878,000 milesFL

2004 CHEVROLET SURBURBAN. THE SPEEDOMETER NEEDLE STICKS. AT FIRST IT ONLY HAPPENED OCCASIONALLY. A MONTH LATER IT IS STICKING AT 0 MILES PER HOUR MOST OF THE TIME. MANY COMPLAINTS TO GM. THEY FINALLY ISSUED SPECIAL POLICY BUT WILL NOT FIX MY VEHICLE BECAUSE THE ODOMETER READS 79,216. THIS IS A KNOWN DEFECT ON MANY GM MODELS YEAR 2003-2004. THE DEALERSHIP WILL NOT EVEN DISCUSS THE ISSUE. THIS IS SAFETY ISSUE THAT GM SHOULD TAKE CARE NO MATTER THE MILEAGE OF THE VEHICLE. THIS VEHICLE IS ONLY FOUR YEARS OLD. THE REPAIR WILL COST BETWEEN $800 - $1000 OR MORE. *TR

Power Train › Driveline
Filed Jun 29, 200869,000 milesIL

I DRIVE A 2004 CHEVROLET SUBURBAN Z71. WHEN I AM DRIVING DOWN THE ROAD THE TRANSFER CASE SHIFTS INTO NEUTRAL. I DIDN'T TOUCH THE TRANSFER CASE CONTROLS OR ANYTHING IT JUST GOES INTO NEUTRAL. IT WORKS JUST FINE IN AUTO 4WD, 4HI, AND 4LO. THIS ONLY OCCURS WHILE DRIVING IN 2HI. I HAVEN'T GOTTEN ANYTHING FIXED YET BECAUSE ELECTRONICALLY IT APPEARS THAT EVERYTHING IS WORKING NORMALLY. THE MECHANIC SAID THAT HE WOULD HAVE TO TAKE APART MY TRANSFER CASE AND I CANT AFFORD IT. I WAS WONDERING IF THIS WAS SOME KIND OF MANUFACTURER DEFECT OR SOMETHING BECAUSE IT DOESN'T DO THIS ALL THE TIME. THE PROBLEM OCCURS INTERMITTENTLY. I HAVE NEVER DRIVEN THIS VEHICLE OFF-ROAD OR HAVE HAD TO USE THE 4WD FOR ANYTHING. IT JUST SEEMS ODD BECAUSE THIS VEHICLE DOESN'T EVEN HAVE 70000 MILES ON IT. I WOULD THINK THAT SOMETHING LIKE A TRANSFERCASE WOULD BE BUILT TO LAST A LITTLE WHILE LONGER. IT HASN'T CAUSED AN ACCIDENT YET BUT HAS COME CLOSE A COUPLE OF TIMES LIKE WHEN IT FAILS IN THE MIDDLE OF AN INTERSECTION. *TR

Electrical System
Filed May 28, 200868,000 milesGA

I HAVE BEEN HAVING PROBLEMS ON AND OFF WITH SPEEDOMETER FOR THE LAST 4 OR 5 MONTHS. THOUGHT IT WAS A TEMPERATURE RELATED PROBLEM. TODAY I CALLED THE DEALER BECAUSE IT SEEMS TO BE ACTING UP MORE OFTEN. I WAS TOLD IT WOULD BE $500.00. THEN I FOUND OUT THAT THE WARRANTY HAD BEEN EXTENDED SEVERAL YEARS AGO AND I WAS NEVER NOTIFIED. I HAVE SPOKE TO HAYWOOD ALLEN MOTOR CO. (5/28/08) AND ALSO CHEVROLET CUSTOMER SERVICE AND RECEIVED SR #71-631086777 (5/8/08). STILL WAITING FOR CHEVY DEALER TO CALL ME BACK ABOUT EXTENDED COVERAGE. *TR

Electrical System › Instrument Cluster/Panel
Filed May 18, 200853,054 milesCA

SPEEDOMETER FAILURE LEADING TO HAZARDOUS OPERATING CONDITIONS. IN REVIEWING THE INTERNET, SPEEDOMETER FAILURES ARE PROBLEMATIC FOR CHEVROLET SUBURBANS AND THE MANUFACTURER REFUSES TO ACKNOWLEDGE OR REPAIR THE DEFECT. *TR

Electrical System › Instrument Cluster/Panel
Filed May 11, 200820 milesGA

ERRATIC TO NONE SPEEDOMETER OPERATION, NO REPAIRS MADE AS OF NOW, RESEARCHING PROBLEM, FOUND TO BE PRETTY WIDE SPREAD ON GM SUV'S AND TRUCKS. *TR

Steering
Filed Mar 22, 200826,000 milesNN

KNOCKING NOISE WHILE DRIVING AT SLOW SPEED SEEMS TO BE COMING FROM THE STEERING SYSTEM. MY BROTHER HAD A 2004 CHEVY ALSO AND IT HAPPENED TO HIS VEHICLE ALSO. THIS HAS BEEN GOING ON FOR OVER A YEAR. BECAUSE THE VEHICLE IS NOT UNDER THE 36 K WARRANTY THE DEALER WILL NOT REPAIR THIS. I AM SURE THIS IS OCCURRING IN OTHER 2004 CHEVY SUBURBANS. *TR

Fuel System, GasolineFire
Filed Mar 22, 200883,000 milesTX

PARKED IN A WET, MUDDY FIELD, NOT RUNNING, MY 2004 CHEVROLET SUBURBAN, CAUGHT FIRE AND EXPLODED. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 14, 200845,000 milesTX

STARTED SUDDENLY.. SPEEDOMETER REGISTERING MUCH GREATER SPEED(S) THAN ACTUAL SPEED. EVEN OFF/PARKED REGISTERING IN EXCESS OF 80 MPH. RPM GAUGE WAS STICKING ON & OFF BUT ALL OTHER GAUGES AS OF NOW SEEM TO BE FUNCTIONING PROPERLY. *TR

Unknown or Other
Filed Mar 12, 2008VA

MULTIPLE COMPLAINTS. - TACHOMETER DOES NOT WORK CORRECTLY - DOES NOT WORK SOME OF THE TIMES; WILL STICK IN DIFFERENT PLACES, ETC; DATE OF FAILURE: FEB 2008 - STEERING COLUMN HAS AUDIBLE/PHYSICAL THUMBING/BANGING WHEN TURNING LEFT OR RIGHT - DATE OF FAILURE: 02/01/2008 (32,000 MILES); - A/C SOMETIMES GOES TO BLOWING HEAT - WHEN TURNED OFF AND ON IT WILL SWITCH TO A/C - NOT ALWAYS - SOMETIMES TURNING AUTO OFF AND THEN ON WILL FIX PROBLEM - DATE OF FAILURE FIRST NOTICED 06/01/2006; - DRIVER SIDE SEAT HEATER - WHEN I TURN IT ON I SMELL ELECTRICAL WIRES BURNING - DATE OF FAILURE - 03/06/08; - A/C - THERE IS A HIGH PITCHED NOISE (LIKE VACUUM) COMING FROM THE RIGHT REAR OF THE VEHICLE WHEN A/C IS ON AND THE AUTO IS AT IDLE - DOES NOT DO IT ALWAYS - THIS NOISE IS VERY AUDIBLE INSIDE AND OUTSIDE OF VEHICLE - DATE OF FAILURE: 09/26/2005; *TR

Power Train › Automatic Transmission
Filed Mar 8, 200885,000 milesCT

2004 CHEVY SUBURBAN 1500 4WD NORMAL DRIVING SECONDARY ROADS. AFTER STOPPING AT A STOP LIGHT THE VEHICLE TRANSMISSION SHIFTED NORMALLY THROUGH SECOND GEAR. IMMEDIATELY AND WITHOUT WARNING THE 2-3 SHIFT RESULTED IN SEVERE SLIPPAGE. THERE WAS NO NOISE, NO FLUID LEAKS OF ANY KIND AND NO FLUID CONTAMINATION. THE VEHICLE HAS BEEN SERVICED BY THE SELLING DEALER AND HAS HAD THE TRANSMISSION FLUID CHANGED AN TWO OCCASIONS BY THE DEALER. A NUMBER OF COMPLAINTS ABOUT ERRATIC TRANSMISSION SHIFTS AND BEHAVIORS WERE NOTED EACH TIME THE VEHICLE WAS BROUGHT IN FOR ROUTINE MAINTENANCE AND SCHEDULED SERVICE. EACH TIME THE DEALERSHIP WAS UNABLE TO REPLICATE THE PROBLEMS COMPLAINED ABOUT. UPON RETURNING THE VEHICLE TO THE SELLING DEALER AND AUTHORIZING REMOVAL AND TEAR-DOWN OF THE TRANSMISSION WE WERE TOLD IT WAS COMPLETELY DESTROYED AND NEEDED COMPLETE REBUILDING. THE VEHICLE WAS PHRASED NEW, HAS HAD ONE DRIVER, NEVER TOWED ANYTHING, HAS HAD COMPLETE AND TIMELY SERVICE BY THE SELLING DEALER. THE MILEAGE AT THE TIME OF FAILURE WAS 85,000. WE HAD A GM EXTENDED WARRANTY WHICH EXPIRED AT 75,000. THE DEALER WON'T COVER IT AND AFTER ASKING THEM TO CONTACT THE CHEVY ZONE OFFICE TO SEEK SOME SUPPORT, I WAS TOLD THAT WAS DENIED. WHEN I ASKED FOR THAT DENIAL IN WRITING THE DEALERSHIP SAID THAT THE ZONE OFFICIAL REFUSED TO DO SO. THEY ARE SEEKING BETWEEN $2800 - $3,400.00 FOR REPAIR OF THE VEHICLE. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 13, 2008130,080 milesGA

ON TUESDAY, JANUARY 29, 2008, I WAS DRIVING MY 2004 CHEVROLET SUBURBAN ON I-285 IN ATLANTA, GA. WHEN THE FUEL PUMP FAILED. I-285 IS AN EXTREMELY CONGESTED , SIX LANE WIDE, DANGEROUS ROADWAY. SUDDEN LOSS OF POWER EXPOSED ME AND 18 YEAR OLD DAUGHTER TO POSSIBLE CATASTROPHIC VEHICLE COLLISION. ALTHOUGH THIS VEHICLE HAS 130,000 MILES, IT IS METICULOUSLY MAINTAINED TO AVOID JUST THE VERY SITUATION THAT HAPPENED. THERE WAS ABSOLUTELY NO WARNING OF IMPENDING POWER LOSS. THE VEHICLE WAS TOWED TO DALTON, GA. ( ABOUT 90 MILES NORTH OF ATLANTA) AND THE FUEL PUMP WAS REPLACED. I HAVE HAD NO DRIVABILITY ISSUES SINCE. I HAVE OWNED THE VEHICLE SINCE 2004 AND PURCHASED IT WITH 4000 MILES. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 11, 2008NE

MY 2004 CHEVY SUBURBAN SPEEDOMETER IS MALFUNCTIONING, SOMETIMES IT WORKS OTHER TIMES IT DOES NOT MOVE OR IS INDICATING THE INCORRECT SPEED. *TR

Seat Belts › Rear/Other
Filed Feb 5, 200861,000 milesID

THE MIDDLE SEAT BELT IN 2ND SEAT, WILL NEITHER RETRACT NOR PULL OUT. IT IS COMPLETELY STUCK. THE DEALERSHIP WILL CHARGE 263.00 TO FIX. WE ARE UNABLE TO USE THAT SEAT. *TR

Seats › Mid/Rear Assembly
Filed Feb 5, 200860,000 milesID

THE SLIDE ASSEMBLY UNDER THE 2ND SEAT, DOES NOT WORK, SO THAT PASSENGERS CANNOT EASILY CLIMB INTO THE BACK SEAT. *TR

Steering
Filed Jan 30, 200836,000 milesFL

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE INTERMEDIATE STEERING SHAFT BEGAN MAKING NOISE WHEN THE WHEEL WAS TURNED LEFT OR RIGHT. THE DEALER STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AND THEY MADE THE REPLACEMENT. THE CURRENT MILEAGE WAS 36,966 AND FAILURE MILEAGE WAS 36,000. UPDATED 02-12-08 *BF UPDATED 02/12/08 *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 16, 200856,001 milesNE

ANOTHER 2004 CHEVROLET SUBURBAN SPEEDOMETER FAILURE. IT WENT TO 60MPH WHEN I WAS STOPPED, THEN PAST 120MPH AND STUCK THERE. NOW IS COMPLETELY INOPERABLE STUCK AT 120MPH. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Chevrolet Suburban 1500 → · Every Suburban 1500 year → · How the figures are calculated →