Page 3 of 3 · complaints 101–125 of 125

2017 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Seat Belts
Filed Jul 17, 201828,619 milesFL

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT FAILED TO LATCH. THE CONTACT CALLED PRINCE CHEVROLET BUICK GMC OF VALDOSTA (4550 N VALDOSTA RD, VALDOSTA, GA 31602 (229) 242-3311) AND WAS WAITING TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 28,619.

Steering
Filed May 7, 201810,000 milesMO

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING IT LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO WEBER CHEVROLET CREVE COEUR (12015 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 567-3300) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Electrical System
Filed Apr 17, 201855 milesWV

WHEN DRIVING AT NIGHT AND SHIFTING INTO REVERSE THE TAILGATE CAMERA ACTIVATES ON THE DASH DISPLAY AT FULL BRIGHTNESS EFFECTIVELY BLINDING THE DRIVER FROM SEEING ANYTHING/ANY PERSON OUTSIDE THE VEHICLE AS HE TRIES TO BACK UP. THERE IS NO WAY TO DISABLE OR DIM THE TOUCHSCREEN DURING REVERSING.

Engine
Filed Apr 4, 20183,000 milesTX

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO HUFFINES CHEVROLET (1400 STEMMONS FWY, LEWISVILLE, TX 75067) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE OUT OF BALANCE AND THE FRONT DRIVER'S TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (3991, 1101 TX-114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Engine
Filed Mar 28, 20187,800 milesIA

WITH APPROXIMATELY 7800 MILES ON IT, MY VEHICLE WAS IN MOTION AND I WAS CROSSING A HIGHWAY WHEN THE ENGINE STARTED TO STUTTER AND LOST POWER. I WAS ALMOST HIT BY AN ONCOMING SEMI WHILE CROSSING THE ROAD. I NARROWLY MISSED GETTING HIT, THE SEMI DRIVER SLAMMED ON HIS BRAKES AND HONKED AT ME AS IF I HAD DONE SOMETHING WRONG. I PROMPTLY PULLED OFF TO THE SIDE OF THE ROAD, AND NOTICED A CHECK ENGINE LIGHT. I BROUGHT IT TO MY LOCAL SHOP WHERE THEY HAD DIAGNOSED IT AS A FAULTY LIFTER. THIS IS A PREVALENT ISSUE ON MANY CHEVROLET/GMC ENGINES AS THERE ARE TECHNICAL SERVICE BULLETINS RELEASED ON THIS. I HAVE ATTACHED AN OLDER (2016) TECH SERVICE BULLETIN, BUT THERE IS AN UPDATED ONE WITH THE FOLLOWING PART NUMBER: 15-06-01-002F. I WOULD LIKE GM TO STEP UP AND ISSUE A RECALL ON THIS AS THIS IS MOST DEFINITELY A SAFETY CONCERN.

Fuel/Propulsion System
Filed Mar 27, 20188,450 milesPA

VEHICLE HESITATION AND SURGES IN ACCELERATION. THIS CONDITION IS A SAFETY ISSUE AS IT HESITATES PULLING INTO TRAFFIC, SURGES IN ACCELERATION HAVE CAUSED LOSS OF TIRE TRACTION ON ICE COVERED ROADWAYS NEARLY RESULTING IN A COLLISION. DEALERS HAVE ACKNOWLEDGED AN ISSUE BUT ADVISE THEY ARE STILL WAITING ON A FIX FROM GM.

Engine
Filed Mar 20, 201817,000 milesPA

RECENTLY I HAVE BEEN NOTICING MY SILVERADO WITH LESS THEN 20,000 MILES HAS HAD REALLY LOW OIL PRESSURE. AROUND 15-20 PSI AT IDLE AND THE TRANSMISSON SLAMS INTO GEAR,

Unknown or Other
Filed Mar 7, 2018200 milesMI

VEHICLE RADIO DISPLAY IS TOO BRIGHT. USING THE DIMMER DOES STILL LEAVES THE RADIO THE BRIGHTEST DISPLAY INSIDE THE PASSENGER COMPARTMENT BLINDING THE DRIVER AT NIGHT. THE ONLY OPTION IS TO TURN THE DISPLAY OFF WHICH TAKES 5 SEPARATE INPUTS TO THE DISPLAY CONTROL. ONCE THE DISPLAY IS TURNED OFF ANY OTHER INPUT TO THE RADIO OR HEATING/AC CONTROLS TURNS THE DISPLAY BACK ON AND REQUIRES ANOTHER DISPLAY INPUT TO TURN THE DISPLAY OFF AGAIN.

Electrical System
Filed Mar 2, 20184,000 milesAR

BOUGHT 2017 SILVERADO 1500 LTZ NEW. BACKUP CAMERA WILL NOT DIM AT NIGHT, BLINDING, MAKES IT DIFFICULT TO BACK UP, UNABLE TO SEE INSIDE OR OUTSIDE. BEEN THAT WAY SINCE NEW. IT'S A SAFETY FACTOR, RIGHT NOW IT WOULD BE BETTER OFF WITHOUT IT AT NIGHT. SALESMAN AT DEALERSHIP SAID THAT'S JUST THE WAY IT IS. I HAVE THREE OTHER GM VEHICLES, ALL OF THEM HAVE BACKUP CAMERAS THAT DIM WITH THE INSTRUMENT LIGHTING. I WAS TOLD THERE IS A SERVICE BULLETIN OUT THERE, BUT THE DEALER KNOWS NOTHING ABOUT IT.

Suspension
Filed Feb 26, 2018300 milesAL

I PURCHASED A NEW (175 MILES) 2017 CHEVROLET SILVERADO LS 4X4 FROM A DEALERSHIP ON 2/10/2017. I NOTICED THE RIDE WAS A BIT BUMPY ON THE 80 MILE RIDE HOME FROM THE DEALERSHIP, BUT THOUGHT NOTHING OF IT. THE NEXT TIME I DROVE IT WAS 2 WEEKS LATER (I WAS ON BUSINESS TRAVEL IN BETWEEN AND LET THE TRUCK SIT IN MY GARAGE), AND I DROVE IT AROUND TOWN ON 2/25/2017. IN ADDITION TO A MINOR ROUGH IDLE, IT WAS VERY BUMPY. IT WOULD SHAKE AT VIRTUALLY ALL SPEEDS. AFTER MY 5 MINUTE DRIVE FROM THE GROCERY STORE, I LITERALLY FELT DIZZY AND ILL. THE NEXT MORNING ON 2/26/2018, I DROVE IT TO WORK (25 MILES), AND EXPERIENCED THE SAME FEELINGS OF MOTION SICKNESS. I AM A CERTIFIED AUTO TECHNICIAN WITH NEARLY 20 YEARS EXPERIENCE, AND HAVE WORKED ON ALL COMPONENTS OF CARS AND TRUCKS (ENGINE REPAIR / OVERHAUL, TRANSMISSION, SUSPENSION, BRAKES, ELECTRICAL, HEATING / AC, ETC.). I'VE WORKED ON TRUCKS SPANNING A WIDE RANGE OF YEARS WITH VARIOUS ISSUES AND MILEAGES (LOW MILEAGE TO +250,000 MILES). I HAVE NEVER FELT A MORE UNCOMFORTABLE RIDE IN A TRUCK IN MY YEARS OF TEST DRIVING VEHICLES (BEFORE AND AFTER REPAIR) THAN I HAVE WITH THIS NEW 2017 SILVERADO. I ATTEMPTED TO CONTACT LANDERS MCLARTY CHEVROLET IN HUNTSVILLE, AL, AND WAS TOLD THAT THIS SAFETY CONCERN COULD NOT BE ADDRESSED AT THEIR DEALERSHIP UNTIL THE TRUCK HAD AT LEAST 500 MILES . I INFORMED THEM OF MY CONCERNS ABOUT DRIVING IT UNTIL THEN AS I HAVE UNDER 400 MILES ON IT, AND THEY TOLD ME TO DRIVE 80 MILES TO THE DEALERSHIP WHERE I BOUGHT IT TO HA

Engine
Filed Feb 20, 2018VA

IN JUNE OF 2017, I BOUGHT A NEW CHEVROLET SILVERADO. IT RUNS GREAT NO PROBLEMS. IN NOVEMBER 2017 I CALLED TO MAKE AN APPOINTMENT TO HAVE THE OIL CHANGED. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS A RECALL ON THE CHUGGLE DRIVE QUALITY. THE SERVICE DID WHAT WAS NEEDED TO BE DONE. I HAD TO MAKE A 5-HOUR TRIP UP NORTH WHEN I NOTICED THAT MY TRUCK WASN'T RUNNING LIKE IT WAS BEFORE THE RECALL WAS DONE. I NOTICED THAT THE TRANSMISSION WAS SHIFTING HARD. WHEN THE CYLINDER DEACTIVATION WENT TO 4 CYLINDERS THE ENGINE LUGS. BEFORE THE RECALL WAS DONE I COULDN'T TELL WHEN THE CYLINDER ACTIVATION WAS SWITCHING TO 4 CYLINDERS BACK TO 8 CYLINDERS IT RAN VERY SMOOTHLY NO LUGGING OF THE ENGINE. WHAT CONCERNS ME NOW IS WHEN I WAS DRIVING AN WENT TO MAKE A LEFT TURN AT SLOW SPEED THE TRANSMISSION DOWNSHIFTED HARD WHERE THE BACK WHEELS LOCKED UP. WENT THROUGH A DRIVE THROUGH AFTER I PLACED THE ORDER PROCEEDED TO THE WINDOW MY TRUCK LUNGED FORWARD FROM FIRST GEAR TO SECOND GEAR. I AM GLAD THAT NO ONE WAS IN FRONT OF ME. I HAVE TAKEN IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP SEVERAL TIMES. WAS TOLD NOTHING WAS WRONG NO CODES CAME UP. EVEN CALLED GM GOT NOWHERE WITH THEM. THE CHUGGLE DRIVE IS A REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. GM TRYING TO FIX ONE PROBLEM CREATED ANOTHER PROBLEM. I PULL A 5000-POUND CAMPER WITH THIS TRUCK WITH THE ISSUES I AM HAVING NOW WITH THE TRANSMISSION SHIFTING HARD AND ENGINE LUGGING I AM AFRAID IT MIGHT CAUSE ME TO HAVE AN ACCIDENT. MY TRUCK RAN PER

Exterior Lighting
Filed Jan 19, 201840 milesAZ

BACKUP CAMERA TOO BRIGHT FOR BACKIUP AT NIGHT WHILE STILL NEEDING TO VIEW SIDE MIRRORS. IT WOULD BE GREAT TO COME UP WITH A SLIDING "ON SCREEN" BRIGHTNESS CONTROL FOR IMMEDIATE CONTROL OVER THE BACKUP CAMERA ON SCREEN BRIGHTNESS. WAY TOO BRIGHT FOR SAFETY / STILL NEEDING TO VIEW SIDE MIRRORS.

Suspension
Filed Jan 19, 201852 milesMO

JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.

Engine
Filed Jan 6, 20181,000 milesMD

NOTICED AFTER PURCHASE THAT THERE IS VIBRATION LIKE A BAD TIRE 35-42 MPH. VIBRATION FELT IN SEAT,CONSOLE AND STEERING WHEEL 58-65 MPH. TRANSMISSION DOWN SHIFTS HARD SOMETIMES FEELS LIKE BEING BUMPED FROM BEHIND,IT ALSO HESITATES AND JERKS AFTER LETTING OFF THE ACCELERATOR AND ACCELERATING AGAIN BETWEEN 25-45 MPH. WHEN ACCELERATING IT SURGES,JERKS AND STUMBLES. SOMETIMES WHEN ACCELERATING THE TRANSMISSION DOWNSHIFTS AND HANGS IN THAT GEAR UNTIL YOU LET OFF THE ACCELERATOR. UNDER HEAVY ACCELERATION THERE IS VIBRATION IN THE POWER TRAIN AND THE TRANSMISSION SEEM NOISY. AT 25 MPH IT SHUTTERS LIKE THE TRANSMISSION IS IN TO HIGH OF A GEAR UNDER LIGHT ACCELERATION. RETURNED TO WALDORF CHEVROLET WHERE I PURCHASED IT AND WAS TOLD THEY BALANCED 2 TIRES AND RESET THE ROAD FORCE,SCANNED TRANSMISSION NO CODES TRANSMISSION OK AFTER SHOP FOREMAN ROAD TESTED FOR 21 MILES NO OTHER REPAIRS NEEDED. PICKED IT UP DRIVING HOME NOTICED ALL THE PROBLEMS WERE STILL THERE AND AFTER INSPECTION OF MY WHEELS NOTICED THAT THE WHEELS WERE BALANCED STILL HAD THE OLD WEIGHTS STILL ON THE WHEELS WITH NEW WEIGHTS ALSO. MADE ANOTHER APPOINTMENT THIS TIME TO HAVE SHOP FOREMAN (RICK) RIDE WITH ME TO SHOW HIM WHAT IT WAS DOING WHICH WE DID AND LEFT MY TRUCK AGAIN. AFTER 8 DAYS I AM TOLD IT WAS READY I WAS TOLD THEY DID A PICO SCOPE TEST AND THE DRIVESHAFT WAS BEING REPLACED THEN ONLY TESTED IT WAS OK. CHECKED RUN OUT ON FLANGES ALL WITHIN SPECS. FOUND THE RIGHT REAR TIRE BAD. THEY PUT STEEL WHEEL FROM ANOTHER TRUC

Structure › Body
Filed Dec 3, 20173,000 milesWI

THE PAINT IS CHIPPING IT HAS 4500 MILES ON IT NEVER DROVE ON A GRAVEL ROAD AND HAS CHIPS ON THE HOOD BOTH SIDES REAR FENDER IN FRONT OF WHEELS 61,000 DOLLAR TRUCK VERY DISAPPOINTING.

Exterior Lighting
Filed Dec 1, 2017300 milesMI

WHILE UTILIZING THE HIGH BEAM FUNCTION OF THE PROJECTION LIGHTING SHAKE OR RATTLE WHEN TRAVELING OVER BUMPS ON THE ROAD CAUSING A FLICKERING AFFECT OF THE LIGHTS. I HAVE HAD THE ENTIRE HEADLIGHT ASSEMBLY REPLACED AND THE DEFECT IS STILL PRESENT. I HAVE DRIVEN TWO 2017 AND ONE 2018 SILVERADO PICKUPS AND THE DEFECT WAS ALSO PRESENT. THIS DEFECT IS VERY DISTRACTING DURING NIGHTTIME DRIVING AND POSES A SAFETY RISK DURING NORMAL VEHICLE OPERATIONS.

Unknown or Other
Filed Dec 1, 20171,200 milesMT

SUNROOF SELF EXPLODED

Electrical System
Filed Nov 28, 201719,822 milesMI

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE STATIONARY, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO URKA AUTO SALES IN LUDINGTON, MICHIGAN WHERE IT WAS DIAGNOSED THAT RODENTS HAD EATEN THROUGH THE WIRING HARNESS, A MAIN GROUND WIRE, AND THE FRONT WHEEL SPEED SENSORS. THE DEALER REPAIRED THE VEHICLE BY REPLACING THE FRONT WHEEL SPEED SENSORS, TWO WIRING HARNESSES, AND A MAIN GROUND WIRE UNDER THE HOOD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,822.

Air BagsCrash1 injured
Filed Nov 7, 20175,000 milesTX

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE THAT ABRUPTLY PULLED IN FRONT OF THE CONTACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT NOTICED A CHEMICAL ODOR IN THE VEHICLE AND A FOG-LIKE SUBSTANCE IN THE CABIN AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDER, AND ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A DEALER WAS NOT MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.

Air Bags
Filed Oct 26, 2017TX

MY AIRBAG LIGHT HAS BEEN ON FOR 2 YEARS. THE DEALER WANTS $100.00 JUST TO LOOK AT IT. I DONT HAVE FUNDS SO I HAVE BEEN CHECKING FOR THE RECALL TO BE SURE. I WAS SENT A NOTICE FROM TK HOLDINGS INC. AND HAVE FILLED OUT A CLAIM BUT STILL DONT KNOW IF I QUALIFY. IT SHOWED ON ONE WEBSITE THAT THERE IS A RECALL SO I WOULD RATHER BE SAFE THAN SORRY NOT TO GO THE FULL ROUTE AND BE SURE MY TRUCK'S AIRBAG IS SAFE.

Power Train
Filed Sep 16, 2017900 milesTX

POSSIBLE PISTON MALFUNCTION

Visibility/Wiper
Filed Aug 31, 2017LA

BACKUP CAMERA SCREEN IS SO BRIGHT AT NIGHT INSIDE VEHICLE THAT IT ALMOST CAUSES AN INABILITY TO SEE ANYTHING. APPARENTLY THERE IS NO WAY TO ADJUST THE BRIGHTNESS ON THIS MODEL, BUT WAS AVAILABLE IN EARLIER MODELS

Power Train
Filed Aug 28, 201731,000 milesCA

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE VEHICLE WAS PARKED ON A SLOPED DRIVEWAY WITHOUT THE EMERGENCY BRAKE ENGAGED, IT ROLLED OUT OF THE DRIVEWAY. THE CONTACT FOUND THE VEHICLE IN THE MIDDLE OF THE STREET STILL LOCKED AND ENGAGED IN PARK. THE CONTACT PARKED THE VEHICLE BACK IN THE DRIVEWAY WITH THE PARKING BRAKE ENGAGED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT READ ONLINE THAT THIS WAS A COMMON FAILURE WITH 4X4 VEHICLES AS THE TRANSMISSION TRANSFER CAUSE WOULD INADVERTENTLY SHIFT TO NEUTRAL WHEN PARKED WITHOUT THE EMERGENCY BRAKE ENGAGED. THE FAILURE MILEAGE WAS 31,000. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS

Steering
Filed Aug 2, 2017LA

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS AND THAT THE VEHICLE VEERED LEFT INTO ANOTHER LANE. MACK BOWER CHEVROLET OF SLIDELL, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REPLACED THE TIRES WITH BRAND NEW ONES, BUT THE FAILURE RECURRED. MACK BOWER CHEVROLET OF SLIDELL, LOUISIANA STATED THAT THE FAILURE MIGHT HAVE BEEN DUE TO AN FAULTY ELECTRICAL STEERING COMPONENT WITHIN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE #: 8-306569217. THE FAILURE MILEAGE WAS UNAVAILABLE.

Seat Belts
Filed Jul 26, 2017CA

REAR CENTER SEAT HAS NO HEAD RESTRAINT. REAR OUTBOARD SEATS HAVE HEAD RESTRAINTS THAT MAY NOT MEET MINIMUM SAFTEY HEIGHTS, THEY ARE TOO SMALL AND DO NOT EXTEND HIGH ENOUGH, THEY ALSO DO NOT LOCK INTO POSITION. FRONT CENTER SEAT HAS NO HEAD RESTRAINT. FRONT CENTER SEAT HAS NO SHOULDER BELT, HAS LAP BELT ONLY.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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