Page 2 of 3 · complaints 51–100 of 125

2017 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine
Filed Nov 12, 2019KS

THE ENGINE BLOCK HEATER CORD WAS RECALLED ON MY 2017 CHEVY DURAMAX DIESEL. I BROUGHT MY TRUCK TO MY LOCAL DEALERSHIP ON AUGUST 21, 2019 FOR THE RECALL AND THE CORD WAS SIMPLY CUT OFF. AT THAT TIME THERE WAS NOT A REMEDY FOR THE RECALL. I CALLED CHEVROLET CUSTOMER ASSISTANCE TODAY, NOVEMBER 12, 2019, TO CHECK ON THIS RECALL AS THE TEMPERATURE IN KANSAS IS BECOMING VERY COLD AND I AM NEEDING THE ENGINE BLOCK HEATER. I SPOKE WITH SABRINA AND HER SUPERVISOR MICHAEL WHO BOTH INFORMED ME THE NEW ENGINE BLOCK HEATER CORD HAS BEEN RELEASED TO COLD WEATHER STATES, NOT KANSAS. THE ONLY WAY FOR ME TO GET THE CORD FOR MY TRUCK WOULD BE TO DRIVE TO COLORADO, THE CLOSEST STATE TO KANSAS THAT THE CORD HAS BEEN RELEASED TO. COLORADO IS OVER 8 HOURS FROM ME, NOT TO MENTION THE TEMPERATURE IS CURRENTLY COLDER IN KANSAS THAN COLORADO. THIS IS JUST VERY FRUSTRATING, I PAID FOR THE ENGINE BLOCK HEATER ON MY TRUCK SO I CAN USE IT. I GOT NOTICE OF THIS RECALL IN MAY OF 2019, NOW IT'S NOVEMBER WITH VERY COLD WEATHER AND THE ISSUE HAS NOT BEEN RESOLVED.

Service Brakes
Filed Oct 28, 201969,000 milesMN

VEHICLE WAS IN FOR A RECALL 1 WEEK PRIOR TO RECALIBRATE A POSSIBLE ERROR IN THE VACUUM ASSIST PUMP TO BRAKE SYSTEM. THIS WEEK, STOPPED AT A STOP SIGN ON A HIGHWAY, POSTED SPEED 45 AND THE BRAKE DISENGAGED AND VEHICLE LURCHED FORWARD. CALLED DEALER, SERVICE TECH SAYS KNOWN ISSUE, GM HAS ISSUED AN EXTENDED WARRANTY TO THIS MODEL TO REPAIR/REPLACE THE PART KNOWN TO BE FAULTY. TECH SAID GM SHOULD HAVE MAILED A LETTER SAYING THAT IF, AND ONLY IF THE BRAKES FAILED OR BECAME HARD TO PRESS, BRING VEHICLE IN. IF THERE HAD BEEN A PEDESTRIAN OR VEHICLE CLOSE, I WOULD HAVE HIT THEM. BRINGING VEHICLE IN AFTER THE FACT WOULD BE TOO LATE. MY VEHICLE QUALIFIED FOR THE FREE REPAIR SO IT IS BEING REPAIRED NOW.

Service Brakes
Filed Oct 27, 201921,240 milesLA

2017 CHEV. SILVERADO 1500 LTZ .. 21,240K MILES .. I PULLED INTO MY CHURCH PARKING LOT. AND AT LOW SPEED, I PULLED FORWARD STOPPED AND STARTED BACKING IN TO THE SPACE, I THEN PULLED FORWARD TO STRAIGHTEN OUT AND WHEN I WENT TO STOP THIS TIME THE PEDAL WAS HARD. I WAS BARLEY ROLLING AND HAD BOTH FEET PUSHING ON THE PEDAL AND STOPPED JUST IN TIME TO NOT HIT A PARKED CAR. THEN I BACKED INTO THE SPACE AND AGAIN A HARD PEDAL WITH VIRTUALLY NO BRAKES. MANUFACTURER RECALL NUMBER N192268490 NHTSA RECALL NUMBER 19V645

Unknown or Other
Filed Oct 24, 2019TN

POPPING NOISE COMING FROM REAR OF TRUCK. TRUCK HAS SLACK IN REAR AXCEL CAUSING POPPING NOISE

Service BrakesCrash1 injured
Filed Oct 21, 201945,000 milesFL

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, A MOTORCYCLE PULLED OUT IN FRONT OF HIS VEHICLE. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, FAILING TO STOP THE VEHICLE IN TIME. THE CONTACT CRASHED INTO THE MOTORCYCLE. THE OTHER DRIVER WAS INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND IMPOUNDED. AN INVESTIGATION WAS CONDUCTED BY THE STATE POLICE AND THE OTHER DRIVER'S LAWYERS, WHICH WILL CONCLUDE ON 10/29/19. THE CONTACT DID NOT YET KNOW THE EXTENT OF THE DAMAGE TO HIS VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE THREE MONTHS AGO IN JUNE OF 2019. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) TWO WEEKS AFTER THE CRASH. THE FAILURE MILEAGE WAS 45,000.

Fuel/Propulsion System
Filed Oct 21, 20192 milesWY

ALL FUEL INJECTORS IN "BANK 1" BECAME FAULTY AND NEED REPLACING IMMEDIATELY WITH LITTLE TO NO WARNING OF ISSUES. CHECK ENGINE LIGHT CAME ON AFTER MULTIPLE INJECTORS BECAME FAULTY. CHECK ENGINE LIGHT CAME ON WHILE TRAVELING ON A STRAIGHT ROAD AFTER 2 MINUTES OF HIGHWAY TRAVEL GOING 70 MPH. *LN CONSUMER STATED I'D LIKE TO ADD THE FOLLOWING INFORMATION TO MY REPORT. AFTER LOOKING FURTHER ON THE NHTSA WEBSITE, I CAME ACROSS INFORMATION IN THE 'MANUFACTURER COMMUNICATIONS' SECTION OF THE WEBSITE PERTAINING TO 2017 CHEVROLET SILVERADO 1500'S. THE NHTSA ID NUMBER IS 10163854, AND MANUFACTURER COMMUNICATION NUMBER IS N182198000. IN THIS LETTER IT EXPLAINS ISSUES WITH BANK 1 FUEL INJECTORS, AND WHAT I EXPERIENCED WITH MY PICKUP. UNDER THE 'CONDITIONS' SECTION OF THIS LETTER, PAGE 1, MY VEHICLE MEETS ALL THE CONDITIONS ASIDE FROM LIVING IN WYOMING AND NOT ONE OF THE 13 STATES LISTED. MY PICKUP IS A 2017 CHEVROLET SILVERADO WITH A 5.3L ENGINE, THE MALFUNCTION INDICATOR LAMP ILLUMINATED, I TOOK MY VEHICLE TO GARVIN MOTORS IN POWELL, WY, AND THEY SAID A DIAGNOSTIC TROUBLE CODE RETURNED WITH FUEL TO AIR RATIO ISSUE IN BANK 1. UPON FURTHER DIAGNOSTICS IT WAS REVILED THE FUEL INJECTORS NEED REPLACING IN BANK 1, JUST AS STATED IN THIS LETTER FROM GM. I HAVE BEEN IN CONTACT WITH TWO GM DEALERS IN THE AREA, AND I HAVE BEEN QUOTED TWO PRICES TO REPLACE PARTS LISTED ON THIS DOCUMENT FROM GM. I HAVE ALSO REACHED OUT TO GM, AND THEY SAID THEY WILL RESEARCH THIS LETTER MORE AND GET BACK WITH ME. I A

Service BrakesCrash
Filed Oct 17, 201942,000 milesOH

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING ON THE HIGHWAY AT 50 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP IN TRAFFIC AND THE BRAKES DID NOT WORK. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A NEARBY COLLISION CENTER AND THE OTHER VEHICLE WAS ABLE TO BE DRIVEN AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 42,000.

Engine
Filed Oct 16, 2019NY

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ELKLAND CHEVROLET (505 E MAIN ST, ELKLAND, PA 16920, 814) 258-1071) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB

Power Train
Filed Oct 9, 201959,000 milesMN

TRANSMISSION SHUDDER AT SPEED. HARD SHIFTS AT SLOW SPEED. APPEARS TO BE WELL DOCUMENTED ACROSS THIS SITE AND OTHER FORUMS. IT APPEARS THE OIL USED IN THE TRANSMISSIONS WAS DEFECTIVE (PER CHEVY) . TSB - 16-NA-175 AND TSB 18-NA-355. HOPEFULLY ADDING TO THE LONG LIST OF COMPLAINTS HELPS GET CHEVY TO ISSUE A "RECALL" OR SOMETHING SIMILAR TO RESOLVE THE ISSUE WITH THE FLUSH PROCEDURES OR SIMILAR FIXES.

Power Train
Filed Oct 4, 201919,000 milesGA

HARD DOWNSHIFTING WHEN GOING DOWN HILLS AT SLOW SPEED. JERKING AND CLUNKING NOISE, AND RPM GOES UP AND SOUNDS LIKE GEARS ARE GRINDING. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING IS WRONG. IT HAPPENS EVERY TIME I AM GOING DOWN A HILL WITH THE BREAKS APPLIED AND GOING AT A SLOW SPEED. THE TRUCK JERKED SO BAD THAT THE SEAT BELT LOCKED.

Power Train
Filed Oct 2, 201980,000 milesGA

A 2017 CHEVY SILVERADO WITH A 5.3L AT 80000 MILES THE WATER PUMP WENT BAD I HAD A 2006 SAME TRUCK AND IT WAS 200000+ .MILES BEFORE I HAD TO DEAL WITH THIS ISSUE. I DON'T KNOW IF I'M THE ONLY ONE THAT HAD THE WATER PUMP ISSUE SO SOON OR IF THIS IS A COMMON PROBLEM WITH THIS TRUCK THAT NEEDS TO BE LOOKED INTO, ALSO EXCESSIVE NOISES FROM THE TRANSMITION WHEN UP OR DOWN SHIFTING AT LOW SPEEDS AND IS LIKE IF STRUGGLED TO DOWN SHIFT WHEN YOU NEED IT LIKE WHEN YOU NEED TO PASS A CAR IN FRONT OF YOU MOST TIMES YOU HAVE TO GIVE IT EXCESSIVE THROTLE AND ONLY THEN IT DOWNSHIFTS IN A VIOLENT MANNER, AGAIN DO NOT KNOW IF THIS IS SOMETHING THAT IS ONLY HAPPENING TO ME OR IF THERE IS SOMEONE ELSE OUT THERE WITH THE SAME TRUCK HAVING SIMILAR ISSUES, THANKS.

Air Bags
Filed Oct 1, 201968,000 milesMI

PASSENGER AIR BAG OFF LIGHT INOPERABLE. CHECK 4 WHEEL DRIVE WARNING COMES ON INTERMITTENTLY. DEALER CHARGED $138.00 BUT COULD NOT FIND ANY PROBLEMS. THIS OCCURS WHEN DRIVING.

Service Brakes
Filed Sep 29, 201941,000 milesTX

POWER BRAKE FAILURE PEDAL IS DIFFICULT TO PUSH TAKES LONGER TO STOP VEHICLE BRAKE PEDAL SEEMS HIGHER HAVE TO BREAK WITH 2 FEET

Power Train
Filed Sep 26, 2019MO

TRUCK DOWN AND UPSHIFTS HARD. WHEN SLOWING DOWN FOR A CAR IN FRONT OF ME, WHEN I GET BACK ON THE GAS, THE TRUCK HAS NO POWER LIKE IT CAN'T FIGURE OUT WHAT GEAR TO BE IN. MAKES A LOUD CLUNKING NOISE WITH LIGHT ACCELERATION FROM 1ST TO 2ND GEAR. THERE IS MAJOR HESITATION WHEN TRYING TO DOWN SHIFT NO MATTER WHAT GEAR I'M IN. PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS INJURED. BEEN TO CHEVY 3 TIMES FOR THE SAME PROBLEM AND ALL THEY TELL ME IS THE TRANSMISSION WILL LEARN HOW YOU DRIVE. THEY ALSO TOLD ME THERE IS NO NEW UPDATE FOR THE TRANSMISSION MODULE SO I'M SCREWED.

Service Brakes
Filed Sep 24, 201975,000 milesTX

GOING FROM 40 TO 5MPH BREAKS FEEL LIKE IS LOCKING FOR COUPLE OF SECOND AND BACK TO NORMAL,ANY SPEED BEFORE STOPS TRUCK HAS A LITTLE HESITATION BEFORE BREAKING.

Power Train
Filed Sep 18, 2019CA

THE 8-SPEED AUTOMATIC TRANSMISSION EXHIBITS NUMEROUS ISSUES. 1) WHEN SLOWING DOWN TO UNDER 10 MPH, AS IF YOU WERE YIELDING TO TRAFFIC AND THEN PRESSING THE THROTTLE TO ACCELERATE THE VEHICLE, TWO ISSUES CAN OCCUR. FIRST, THE VEHICLE'S TRANSMISSION CAN HESITATE BETWEEN GEARS, PROVIDING NO POWER TO THE WHEELS. SECOND, WHEN VEHICLE DOES SHIFT INTO A GEAR, THE VEHICLE CAN LURCH FORWARD UNEXPECTEDLY AS IF YOU WERE HIT FROM BEHIND. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS ISSUE CAN PREVENT A DRIVER FROM SUCCESSFULLY ENTERING TRAFFIC DUE TO LOSS OF INSTANT POWER TO THE WHEELS. 2) DURING LOW-SPEED ACCELERATION, THE VEHICLE CAN HESITATE BETWEEN THE FIRST THREE GEARS, PROVIDING NO POWER TO THE WHEELS. IT HAS A SIMILAR FEEL TO A TRANSMISSION THAT WAS SLIPPING. THIS CAN CAUSE A DRIVER TO OVER-CORRECT THE DEFICIENCY IN POWER TO THE WHEELS BY APPLYING EXCESSIVE THROTTLE AND CAUSE AN ACCIDENT. 3) WHEN PROCEEDING SLOWLY IN STOP AND GO TRAFFIC, THE VEHICLE CAN SHIFT UP OR DOWN SUDDENLY, CAUSING THE VEHICLE TO LURCH FORWARD UNEXPECTEDLY. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS CAN CAUSE THE VEHICLE TO STRIKE THE REAR OF ANOTHER VEHICLE, IN TIGHT TRAFFIC, IF THE DRIVER ISN'T PREPARED TO APPLY THE BRAKE WHEN THE EVENT OCCURS. 4) WHEN DRIVING NORMALLY, THE TRANSMISSION MAY HESITATE TO DOWNSHIFT WHEN THE ACCELERATOR IS APPLIED AS WOULD BE NECESSARY WHEN TRYING TO PASS A VEHICLE. THIS DOES NOT APPEAR TO BE GEAR DEPENDENT. THE LOSS OF INSTANT POWE

Service BrakesCrash
Filed Sep 13, 201970,000 milesOH

MANUFACTURER RECALL NUMBERN192268490 NHTSA RECALL NUMBER19V645 ON AUGUST 14, 2014, I WAS DRIVING THE 2017 CHEVY SILVERADO 4X4 WORK TRUCK ON A RURAL STATE ROUTE IN HOLMES COUNTY, OHIO. I HAD PULLED OFF ON THE SIDE OF THE ROAD TO PICK UP MY TRAFFIC COUNTING EQUIPMENT. ONCE I WAS FINISHED, I PULLED INTO A DRIVEWAY TO TURN AROUND. I BEGAN TO BACK OUT OF THE DRIVE WHEN THE BRAKE PEDAL WENT ROCK HARD, I LOST ALL PEDAL AND HAD NO BRAKES. I HIT THE GUARDRAIL THAT WAS DIRECTLY BEHIND ME WHEN I COULDN'T STOP. NO DAMAGE TO THE GUARDRAIL, BUT PLENTY OF DAMAGE TO MY TRUCK. OBVIOUSLY, I DIDN'T THINK THIS WAS RIGHT SO THE VERY NEXT DAY I TOOK THE TRUCK TO PROGRESSIVE CHEVROLET. AFTER TECHS HAD A CHANCE TO LOOK OVER THE VEHICLE, THEY SAID THE VACUUM PUMP WAS DEFECTIVE AND IT WAS REPLACED AT NO COST TO ME. THAT'S ALL WELL AND GOOD, BUT HAD THE VACUUM PUMP NOT FAILED, I WOULD NOT HAVE HIT THE GUARDRAIL.

Air BagsCrash
Filed Aug 29, 20192,200 milesCA

TAKATA RECALL TOTAL LOSS NON REPAIRABLE

Service BrakesCrash
Filed Aug 27, 20198 milesVA

I WAS IN AN ACCIDENT ON THURSDAY, AUGUST 22 WHERE I SLAMMED INTO THE BACK OF ANOTHER VEHICLE ON THE ROAD. I HAD AT LEAST 40 FEET TO STOP AND I LITERALLY STOOD ON TEH BRAKES AND TRUCK BARELY SLOWED DOWN AND BEFORE COLLIDING WITH THE OTHER VEHICLE. I RECEIVED A LETTER FROM GM A FEW MONTHS AGO SAYING THE BRAKE ASSIST PUMP MAY BE FAULTY AND THAT I COULD GET IT REPLACED EVEN THOUGH IF IT WERE TO FAIL THE TRUCK WOULD STILL BRAKE WITHIN "STANDARD". I DIDNT THINK ANYTHING OF IT SINCE IT WASN'T DESCRIBED AS AN EMERGENCY AND I THOUGHT I WOULD HAVE TI TAKEN CARE OF THE NEXT TIME I TOOK THE TRUCK IN FOR SERVICE. MY WIFE HAD COMMENTED ON MY BRAKES FEELING SPONGY. AFTER THE WRECK I WAS SO DISTURBED BY HOW POORLY THE TRUCK RESPONDED TO FORCIBLY DEPRESSING THE BRAKES PEDAL THAT I STARTED RESEARCHING AND I FOUND WHERE NHTSA WAS INVESTIGATING THIS VERY ISSUE IN THE 2014-16 SILVERADOS AND I FEEL STRONGLY THAT MY ISSUE SHOULD BE INCLUDED IN THIS INVESTIGATION. THE TRUCK SHOULD HAVE STOPPED AND I THINK A RECALL SHOULD BE ISSUED. THE BRAKES DO NO OPERATE WITHIN "STANDARD" WHEN THE BRAKE ASSIST PUMP STOPS WORKING.

Steering
Filed Aug 26, 201912,000 milesOH

TRUCK MAKES A CLICKING SOUND WHEN TURNING AT VERY SLOW SPEEDS OR WHEN STOPPED AND TURNING THE WHEEL.

Service BrakesCrash
Filed Aug 22, 201943,000 milesWI

AT LOW ENGINE RPM THE BRAKE FORCE BECOMES EXTREMELY EXCESSIVE. WHILE BACKING DOWN A LONG BOAT RAMP LAST WEEK THIS OCCURRED AND MY WIFE COULD NOT PRESS HARD ENOUGH TO STOP THE VEHICLE RESULTING IN A COLLISION TO AVOID THE VEHICLE GOING INTO THE WATER. I CONTACTED CHEVROLET AND WAS TOLD THERE WAS NO RECALL ON THIS VEHICLE.

Steering
Filed Aug 20, 2019500 milesHI

I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.

Power Train
Filed Aug 16, 201934,245 milesMA

2017 1500 SILVERADO, JERKS, SURGES, DURING ACCELERATION. NOW AND THEN I GET A LOUD THUD IN THE REAR LIKE I GOT REAR-ENDED. WHEN COMING TO A STOP FROM 2ND TO 1ST.

Fuel/Propulsion System
Filed Aug 7, 201949,000 milesIL

MY 2017 SIVERADO WITH LESS THAN 50,000 MILES IS AT THE DEALERSHIP, DUE TO A DEFECTIVE FUEL INJECTOR ON THE #7 CYLINDER. I AM BEING TOLD IT IS NOT UNDER WARRANTY, AND THAT I WILL HAVE TO BARE THE COST OF THE REPAIR. I DO NOT FEEL THAT ON A TWO YEAR OLD VEHICLE, THAT THE FUEL INJECTOR SHOULD FAIL, NOR SHOULD I BARE THE COST OF REPLACEMENT. I AM NOT ASKING FOR A RESOLUTION, I JUST WANT OTHER TO BE AWARE OF THE DEFECT.

Power Train
Filed Aug 6, 201933,000 milesCT

DRIVING FROM CONNECTICUT TO SOUTH CAROLINA MY TRUCK DEVELOPED A BAD VIBRATION BETWEEN 45MPH TO 70MPH. THE DEALER SAYS THAT THE TRANSMISSION NEEDS TO BE FLUSHED. THIS VEHICLE HAS 34K FOR MILES. THEY CLAIM THAT NO DAMAGE IS BEING DONE TO THE TRANSMISSION. THIS I BELIEVE IS A SAFETY ISSUE AND SHOULD BE RECALLED. THE VEHICLE IS STILL AT THE DEALERSHIP AND MY FAMILY AND I ARE STRANDED WHILE THEY CLAIM THAT GM NEEDS READING BEFORE THEY CAN FLUSH THE TRANSMISSION FLUID.

Power Train
Filed Aug 1, 201946,000 milesTX

TRANSMISSION HAS STOPPED WORKING PROPERLY.

Service Brakes
Filed Jul 26, 201938,751 milesWV

THE VEHICLE IN MOTION, AT LOW SPEEDS (UNDER 10 MPH), THE BRAKES FAIL TO SLOW OR STOP THE VEHICLE UNTIL THE BRAKE PEDAL IS FULLY DEPRESSED WHICH UNEXPECTEDLY REQUIRES MORE EFFORT THAN BRAKING UNDER NORMAL CONDITIONS. EVEN WITH THE PEDAL FULLY DEPRESSED, IT STILL DOES NOT STOP THE VEHICLE WITHIN THE EXPECTED STOPPING RANGE.

Power Train
Filed Jul 23, 201955,000 milesTX

WHEN AT HIGHWAY SPEEDS (ANYWHERE BETWEEN 40-75) THERE IS A VERY NOTICEABLE SHAKING WHEN ENGINE IS UNDER LIGHT LOAD (JUST KEEPING SPEED). I HAVE TAKEN IN TO CHEVY DEALERSHIP AND THEY CHANGED THE TRANSMISSION FLUID AND THAT WORKED FOR A COUPLE THOUSAND MILES. NOT THE "CHEVY SHAKE" IS BACK AT FULL FORCE. UPON CALLING CHEVY, THEY CLAIM TO KNOW THAT THEIR TRUCKS DO THIS, BUT SAY THERE IS NOT A FIX TO SOLVE THE ISSUE. THEY CLAIM THEY HAVE NO CLUE WHERE IT'S COMING FROM, BUT SHOULD NOT BE A SAFETY HAZARD. MY QUESTION IS, IF YOU DO NOT KNOW WHAT IT IS, HOW CAN THEY SAY IT'S NOT A SAFETY HAZARD. I AM SO AFRAID THAT MY TRUCK IS GOING TO BREAK DOWN AND IT'S NOT EVEN TWO YEARS OLD. I HAVE READ THE THOUSANDS OF COMPLAINTS ONLINE WITH PEOPLE HAVING THE EXACT SAME ISSUE, SINCE THE 2014 MODEL. THEY HAVE HAD ENOUGH TIME TO FIGURE THIS OUT AND SHOULD BE HELD ACCOUNTABLE.

Unknown or Other
Filed Jul 3, 20193 milesMS

I AM CONCERNED CUSTOMERS ARE NOT RECEIVING THEIR RECALL NOTICES AFTER BEING TOLD CUSTOMERS RECEIVE THEIR VEHICLES RECALL NOTICES VIA EMAIL. UPPER MANAGEMENT AT ASBURY AUTOMOTIVE GROUP GRAY DANIELS CHEVROLET ORDERS THE OVERWRITING OF INCOMING ELECTRONICALLY SUBMITTED INTERNET LEADS (MERGING LOT SOLDS WITH ELECTRONICALLY SUBMITTED INTERNET NON-SOLDS OVERWRITING EVERYTHING KEEPS THE NON-SOLDS EMAIL ADDRESSES), TO EMBEZZLE EBE SFE MONEY FOR CORPORATE BONUS'S FROM GENERAL MOTORS; ASBURY AUTOMOTIVE GROUP GRAY DANIELS TOYOTA DELETES CUSTOMERS EMAIL ADDRESS AND INPUTS FAKE OR CREATED EMAIL ADDRESSES TO AVOID BAD SURVEYS TO WIN PRESIDENTS AWARD. ARE MY FEARS JUSTIFIED? NEW VEHICLE PURCHASES

Power Train
Filed Jun 25, 201973,000 milesAR

TRANSMISSION STARTED SLIPPING AT 72000 MILES, REPLACEMENT OR REBUILD.

Fuel/Propulsion System
Filed Jun 18, 2019MI

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RODENROTH MOTORS INC (3055 S MACKINAC TRAIL, SAULT STE. MARIE, MI 49783, (906) 662-4756) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Jun 13, 201956,000 milesWI

VERY HARD SHIFT GOING FROM 1ST TO 2ND GEAR AND FROM 2ND GEAR TO 1ST GEAR. THE SHIFT WAS SO HARD THAT THE TIRES MADE A CHIRPING NOISE AND HARDLY ANY THROTTLE WAS BEING USED.

Power Train
Filed Apr 28, 201937,000 milesMA

AT LOW SPEEDS UNDER BRAKING WHEN DOWNSHIFTING FROM GEAR 2 TO 1, THE SHIFT IS NOT SMOOTH. THERE IS A SIGNIFICANTLY LOUD CLUNK THAT YOU CAN FEEL AND HEAR, AND PASSENGER SAFETY IS COMPROMISED DUE TO A SUDDEN LURCH FORWARD.

EngineFire
Filed Mar 29, 201924,500 milesPA

TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO. WHEN THE CONTACT PULLED INTO HIS DRIVEWAY AND PLUGGED IN THE BLOCK HEATER, THE VEHICLE CAUGHT FIRE A FEW MINUTES LATER IN THE ENGINE COMPARTMENT. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL TO MOVE IT AWAY FROM HIS HOUSE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. BOTH THE MANUFACTURER AND INSURANCE COMPANY SENT FIRE INVESTIGATORS TO EXAMINE THE VEHICLE. THE CONTACT SUBMITTED A FIRE REPORT TO HIS INSURANCE COMPANY. A POLICE REPORT WAS FILED. BOTH INVESTIGATORS STATED THAT IT COULD TAKE UP TO 90 DAYS TO REPORT THEIR FINDINGS. THE INSURANCE COMPANY OFFERED A BUYOUT FOR THE TOTAL LOSS OF THE VEHICLE; HOWEVER, THE CONTACT WANTED TO SEE WHAT THE MANUFACTURER WOULD OFFER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,500. ..*BF *TR

Visibility/Wiper
Filed Feb 9, 20199,782 milesWI

REAR WINDOW EQUIPPED WITH FACTORY ELECTRIC REAR WINDOW DEFOGGER EXPLODED/SHATTERED OUTWARD WHEN DRIVER DOOR WAS CLOSED, SPRAYING SHATTERED GLASS INSIDE THE CAB AND THE EXTERIOR SURROUNDING AREA. THE TRUCK HAD BEEN UNUSED FOR OVER A WEEK AND WAS LOCATED IN AN ATTACHED GARAGE HAVING AN AVERAGE NIGHT TEMPERATURE IN THE HIGH 30S F. THE TRUCK HAD NOT BEEN STARTED AND THE REAR DEFROSTER HAS NEVER BEEN USED. MILEAGE ON THE TRUCK IS 9782 AND THERE WAS NO KNOWN DAMAGE (NICKS, SCRATCHES, ETC) TO THE WINDOW.

Service Brakes
Filed Jan 23, 201921,500 milesTX

I WAS PULLING INTO WAL-MART IN WHITE SETTLEMENT, WENT TO BRAKE TO SLOW DOWN AND IT FELT LIKE THE PRESSURE WAS COMPLETELY GONE CAUSING ME TO BRAKE HARDER TO STOP.

Engine
Filed Jan 16, 20199,600 milesWV

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ENGINE LEAKED ANTI-FREEZE AND THE RPMS ON THE INSTRUMENT PANEL WERE OUT OF ORDER. THERE WAS ALSO AN ABNORMAL ODOR OF ANTI-FREEZE IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MID STATE CHEVROLET BUICK (26 DAYS DR I 79 EXIT 67, SUTTON, WV 26601, (866) 596-3984) AND A NEW WATER PUMP WAS INSTALLED ALONG WITH NEW INJECTORS; HOWEVER, THE ODOR OF ANTI-FREEZE RETURNED DAYS LATER. THE ENGINE ALSO CONTINUED TO LEAK ANTI-FREEZE. THE MANUFACTURER WAS WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 9,600.

Service Brakes
Filed Jan 7, 201928,000 milesGA

THIS MORNING AT LOW SPEED STOP AND GO TRAFFIC AND AGAIN WHEN LOW SPEED PARKING THE BLACK PEDAL BECAME HARD TO PUSH AND CAR WOULD NOT STOP PROPERLY. HAPPENED BOTH DIRECTIONS WHILE PARKING. WILL TAKE TO THE DEALER THIS AFTERNOON. SEEMS TO BRAKE FINE AT HIGHER SPEEDS AND SLOWING FROM HIGHER SPEEDS. SCARY

Electronic Stability Control (esc)
Filed Nov 30, 201812,872 milesIL

THIS MORNING I WAS DRIVING TO WORK. STABILTRAK ERROR MESSAGE CAME ON MY HUD. CLUSTER AND DASHBOARD LIGHTS FLASHED OFF. STOPPED. EVERYTHING FLASHED BACK ON AND RADIO PRESETS WERE ALL GONE. NOT SURE IF THIS WILL CONTINUE TO KEEP HAPPENING OR IF IT IS A FROZEN SENSOR, SINCE IT HAS BEEN BELOW 32 DEGREES HERE.

Service Brakes
Filed Nov 26, 201865,000 milesTX

BRAKES BECOME STIFF AND INOPERABLE AT LOW SPEEDS AFTER 2-3 PUMPS

Service Brakes
Filed Nov 15, 201835,000 milesMI

DRIVING SLOW AT DRIVE THRU LOST POWER BRAKES

Engine
Filed Nov 13, 201871,090 milesOH

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO HYBRID. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE VEHICLE SHOOK, AND THE ENGINE SEIZED. THE VEHICLE WAS SERVICED AT COUGHLIN AUTOMOTIVE (255 LAFAYETTE ST, LONDON, OH 43140, 740-852-1122) WHERE IT WAS DIAGNOSED THAT THE HYBRID ENGINE FAILED. THE VEHICLE WAS REPAIRED, BUT THE ENGINE CONTINUED TO SEIZE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,090.

Electrical System
Filed Oct 11, 201820,000 milesCA

THE AMBIENT TEMPERATURE SENSOR DOESN'T WORK. IT DOES NOT READ THE CORRECT TEMPERATURE OUTSIDE. THIS IMPACTS THE A/C, WHICH DOES NOT WORK PROPERLY WHEN THE SENSOR IS NOT READING THE CORRECT EXTERNAL TEMPERATURE. THE FAIRFIELD CHEVROLET SERVICE DEPARTMENT REFUSES TO ACKNOWLEDGE THE ISSUE, LET ALONE FIX OR REPLACE THE SENSOR. I USE MY TRUCK ON RANCHES AND LOGGING PROPERTIES WHERE IT IS LITERALLY IMPOSSIBLE FOR ME TO DRIVE OVER 20MPH FOR 5 MINUTES. AND WHEN IT IS 105 DEGREES AND THE A/C THINKS IT IS ONLY 65 OUTSIDE, THE A/C DOES NOT ENGAGE. THE SERVICE DEPARTMENT KEEPS TELLING ME THAT THEY CANNOT REPLICATE THE PROBLEM SO IT MUST NOT BE REAL. THIS IS THE EQUIVALENT OF CALLING ME A LIAR IN ORDER TO AVOID HONORING THE WARRANTY.

Wheels
Filed Aug 12, 201811,000 milesTX

FRONT WHEELS SIMPLY JUST PEEL APART IN CHIPS. REAR WHEELS APPEAR TO BE FINE, SO THIS IS AN ISSUE WITH TURNING OR FRICTION ON THE FRONT WHEELS. THE TIRES CHIP AWAY THROUGH OUT THE ENTIRE SURFACE OF THE THREAD, LEAVING VOIDS AND GASHES ON THE SURFACE. WE DRIVE ON PAVED ROADS, SO THERE REALLY SHOULDN'T BE AN ISSUE WITH EXCESSIVE WEAR SUCH AS DRIVING ON ROUGH ROADS. I DID SHOW THIS TO OUR LOCAL DEALER, THEY CLAIM THE VEHICLE NEEDS AN ALIGNMENT, BUT KEEP IN MIND THE VEHICLE HAS UNDER 15K MILES FROM THE DEALER. ALREADY, WE CAN SEE THESE TIRES NOT EVEN COMING CLOSE TO THE WARRANTY THREAD WEAR LIMIT. PER DEALER, NO RECALLS ON OUR VIN.

Structure › Body
Filed Aug 10, 2018IL

INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.

Wheels
Filed Aug 3, 201811,300 milesMA

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED VIBRATING. THE VEHICLE WAS TAKEN TO MUZI CHEVROLET (56 TV PL, NEEDHAM HEIGHTS, MA 02494, (855) 258-3295) WHERE THE WHEELS WERE BALANCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,300.

Unknown or Other
Filed Jul 25, 2018820 milesOH

THIS VEHICLE, LIKE MANY OTHERS OF THIS SAME DESIGN, HAS HAD A VIBRATION AT HIGHWAY SPEEDS SINCE THE VEHICLE WAS PURCHASE ON 9-14-2017. IT HAS BEEN ADDRESSED BY THE DEALER FOUR TIMES WITH THE TIRES BEING THE PRESUMED ISSUE. THE VIBRATION HAS CONTINUED EVEN AFTER DIFFERENT TIRES INSTALLED AND RECENTLY THE VIBRATION CAUSED THE VEHICLE TO BEGIN TO DRIFT TOWARD THE EDGE OF THE ROADWAY WHILE TRAVELLING AT 70 MPH IN A 70 MPH SPEED ZONE IN A CURVE THAT WAS NOT POSTED WITH A REDUCED SUGGESTED SPEED. THE TRUCK HAS CURRENTLY BEEN AT THE GENERAL MOTORS DEALER IN DELAWARE OHIO FOR EIGHT DAYS WHERE THEY HAVE VERIFIED THE ISSUE, HAVE NOT BEEN ABLE TO LOCATE A CAUSE AND HAVE NOTIFIED GENERAL MOTORS FOR GUIDANCE. WHILE RESEARCHING THIS ISSUE I HAVE FOUND THAT IT APPEARS TO BE A LONG TERM ISSUE FOR THIS MANUFACTURER THAT IS NOT BEING ADDRESSED. BEING A RETIRED STATE TROOPER WHO HAS DRIVEN MANY MANY MILES IN HIS CAREER, I FEEL THIS SITUATION COULD CAUSE A SERIOUS SAFETY ISSUE THAT COULD POTENTIALLY CAUSE A LOSS OF CONTROL AND CONTRIBUTE TO INJURIES OR WORSE TO THE VEHICLE OCCUPANTS. PERSONNEL AT THE DEALERSHIP HAVE CONFIRMED TO ME THAT THEY HAVE HEARD OF THIS SITUATION AND THAT SOME TRUCKS ARE ABSOLUTELY PERFECT WHILE OTHERS DEVELOP THIS CONTINUING PROBLEM. THIS VIBRATION BEGINS AT APPROXIMATELY 68 MPH AND CONTINUES TO AT LEAST 76 MPH AND IS FELT THROUGH THE SEAT, ACCELERATOR AND STEERING WHEEL. I DO HAVE SOME OF THE "REPAIR" DOCUMENTS BUT THEY ARE INCOMPLETE AT THIS TIME.

Structure › Body
Filed Jul 24, 2018TX

RANDOM CHIPS IN PAINT APPEARING ON VARIOUS SURFACES OF TRUCK. I LIVE IN CITY AND MOSTLY HIGHWAY DRIVING. THE TRUCK IS GARAGE KEPT. CHIPS ON PAINT NEAR DRIVER PILLAR, PANEL NEAR GAS TANK, PASSENGER REAR PANEL, AND TAILGATE.

Power Train
Filed Jul 20, 201850 milesMN

8 SPEED TRANSMISSION CLUNKS WHEN SHIFTING INTO 2 GEAR AND AT TIMES FEELS LIKE YOU GOT REAR ENDED. WHEN IT DOWN SHIFTS INTO THE LOWER GEARS IT'S ALSO CLUNKS AND IS NOT SMOOTH. THIS IS HAPPENING WHEN GOING AT SLOW SPEEDS AND IS WORSE AFTER A COLD START . THE VEHICLE SHIFTS FINE AT HWY SPEEDS. I HAVE ALREADY BROUGHT IT TO THE DEALERSHIP TWICE AND PROBLEM IS STILL THERE. TALKING TO OTHER PEOPLE WITH GM 8 SPEED TRANSMISSION AND THEY ARE HAVING THE SAME ISSUE. 8 SPEED TRANSMISSION NEEDS RECALL. POSSIBLY TORQUE CONVERTER.

Engine
Filed Jul 18, 20188,400 milesWV

ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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