Page 5 of 13 · complaints 201–250 of 622

2004 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Service Brakes, Hydraulic
Filed Apr 14, 201079,000 milesCA

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH AND APPLYING THE BRAKES, THE BRAKES WERE HESITANT TO ENGAGE. HE HAD TO DEPRESS THE BRAKE PEDAL INTO THE FLOORBOARD IN ORDER TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER ADVISED THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 80,000.

Engine and Engine Cooling › Engine › DieselFire
Filed Apr 9, 2010100,000 milesPA

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO DIESEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD OVERHEAT. THE FAILURE WOULD ONLY OCCUR WHEN TRAVELING ON FLAT ROAD SURFACES, UPHILL OR WHEN PULLING A TRAILER. THE CONTACT WOULD SHUT OFF THE ENGINE UNTIL THE ENGINE WAS COOLED IN ORDER TO DRIVE THE VEHICLE ANY FURTHER. IN ADDITION, THE CONTACT STATED IF HE WOULD DRIVE WHILE THE VEHICLE WAS RUNNING HOT, IT WOULD STALL. THE DEALER ADVISED THE VEHICLE WAS NOT UNDER RECALL AND REPAIRS WOULD BE AT THE EXPENSE OF THE OWNER. THE APPROXIMATE CURRENT MILEAGE IS 143,000. UPDATED 06/29/10 *BF THE CONSUMER STATED THE VEHICLE OVERHEATED WHEN TOWING A TRAILER ON A LONG GRADE HILL. UPDATED 07/06/10.*JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 1, 201091,200 milesMO

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR FACILITY TO HAVE THE TIRES ROTATED WHEN HE WAS INFORMED THAT THE ENTIRE LOWER BALL JOINT ASSEMBLY WAS DEFECTIVE AND THE CALIPER AND BRAKE PADS WERE LOOSE AND FLOPPING AROUND. THE MECHANIC REFUSED TO REPAIR THE VEHICLE BECAUSE OF THE SEVERITY OF PROBLEM. THE CONTACT DROVE THE VEHICLE TO AN AUTHORIZED DEALER BUT WAS TOLD THAT IT COULD NOT BE INSPECTED UNTIL THE FOLLOWING WEEK. THE CONTACT HAD NOT CALLED THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 91,200.

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Mar 30, 2010MO

2004 CHEVROLET SILVERADO SEAT CAUGHT FIRE DUE TO THE SEAT HEAT SWITCH MALFUNCTIONING. *KB THE CONSUMER STATED THE SEAT HEAT SWITCH WAS STICKING, WHICH CAUSED A SHORT. *JB

Electrical System › Instrument Cluster/Panel
Filed Mar 8, 201085,000 milesNY

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH AND THE SPEEDOMETER INDICATED THE MILEAGE AS 0 MPH. THE FAILURE HAS OCCURRED MULTIPLE TIMES. THE AUTHORIZED DEALER WAS INFORMED TWICE BECAUSE THE VEHICLE WAS RECALLED. THEY STATED THAT IF THE VEHICLE WAS NOT BROKEN THEY WEREN'T REPAIRING IT. ONE YEAR LATER HE TOOK IT BACK TO THE DEALER BECAUSE HE STARTED EXPERIENCING THE FAILURE WITH THE SPEEDOMETER AND STATED THAT THEY COULD NOT REPAIR THE FAILURE BECAUSE HE WAS OVER THE MILE RESTRICTION ON THE WARRANTY. THE MANUFACTURER STATED THAT THE CONTACT WOULD INDEED HAVE TO REPAIR HIS VEHICLE AT HIS OWN EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85000 AND THE CURRENT MILEAGE WAS 110000.

Electrical System › Instrument Cluster/Panel
Filed Feb 12, 2010GA

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. HE STATED THAT ON SEVERAL OCCASIONS THE SPEEDOMETER, OIL PRESSURE WARNING LIGHT AND RPM LIGHT COMPONENTS BECAME INOPERABLE ON THE INSTRUMENT PANEL. THE DEALER WAS CONTACTED AND ADVISED REPLACING THE ENTIRE INSTRUMENT PANEL AT THE OWNER'S EXPENSE. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE MADE TO THE VEHICLE TO CORRECT THE FAILURE. THE SPEED, FAILURE AND CURRENT MILEAGES WERE UNKNOWN DUE TO THE FAILURE ON THE INSTRUMENT PANEL.

Electrical System › Instrument Cluster/Panel
Filed Jan 1, 201091,000 milesWI

THE SPEEDOMETER SUDDENLY GOES TO 120 MPH AND STICKS THERE. IT WILL RESET ITSELF WITHIN 3 DAYS (USUALLY) BUT IS HAPPENING MORE OFTEN NOW. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 2, 2009126,000 milesTX

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. IMMEDIATELY AFTER THE VEHICLE WAS STARTED SHE NOTICED THAT THE SPEEDOMETER MOVED FROM 0 TO 120 MPH WITHOUT THE VEHICLE MOVING. THE DEALER INFORMED THE CONTACT THAT THE SPEEDOMETER NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE HAS NOT BEEN SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 154000.

Service Brakes, Hydraulic
Filed Nov 17, 200917,589 milesPA

ONGOING BRAKE PROBLEMS WITH ROTORS AND PADS. THE INITIAL FAILURE OF ALL ROTORS AND PADS WERE REPLACED BY DEALER 11,505 MILES. REAR PADS HAVE FAILED AGAIN AT 17,589 MILES. THIS VEHICLE WAS IN FOR A STATE SAFETY INSPECTION AND FAILED SO AGAIN I WILL BE IN CONTACT WITH DEALERSHIP. *TR

Steering
Filed Nov 17, 200952,000 milesLA

STEERING SHAFT NOISE AND VIBRATION ON 2004 CHEVY SILVERADO THERE IS A CLUNKING AND VIBRATION IN THE STEERING WHEN TURNING AT LOWER SPEEDS. ALL FRONT END COMPONENTS WERE VERIFIED TO BE IN GOOD CONDITION WITH NO PLAY. CLUNKING IS BELIEVED TO BE COMING FROM THE STEERING COLUMN. *TR

Electrical System
Filed Nov 12, 200957,000 milesFL

INTERMITTENT PROBLEM, HAS OCCURRED APROX. 5-6 TIMES. SPEEDOMETER NEEDLE WILL READ ABOUT 45-50 MPH MORE THAN ACTUAL SPEED. TURN OFF VEHICLE AND THE NEEDLE RESTS ABOUT THE 50 MPH LOCATION AND WILL ONLY GO BACK TO THE ZERO LOCATION AFTER 6-8 RESTARTS. ALSO WHILE LISTENING TO THE RADIO IT WILL SUDDENLY GO TO ANOTHER STATION AND LOSE ALL THE PRESETS. *TR

Visibility
Filed Nov 11, 200958,000 milesAL

WINDSHIELD WIPER MOTOR FAILURE - WINDSHIELD WIPER MOTOR CIRCUIT BOARD FAILS, AND WINDSHIELD WIPER MOTOR REMAINS ON, EVEN WITH THE SWITCH IN THE "OFF" POSITION. *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and FittingsCrash
Filed Nov 3, 200959,347 milesNY

TL* THE CONTACT OWNS 2004 CHEVROLET SILVERADO. WHEN SHIFTING THE VEHICLE INTO THE "REVERSE" POSITION TO EXIT THE DRIVE-WAY, HE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP. AS A CONSEQUENCE THE VEHICLE STRUCK A LARGE DECORATIVE BOULDER DIRECTLY IN THE PATHWAY. THE VEHICLE CAME TO A COMPLETE STOP. THERE WAS NOT A BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL PRIOR OR DURING THE FAILURE. THE DRIVER SUSTAINED NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO A RUSTED BRAKE LINE. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 59,347.

Steering
Filed Oct 30, 2009OH

THE INTERMEDIATE STEERING SHAFT ON MY CHEVY SILVERADO HAS BECOME LOOSE AGAIN AND NOT ONLY DOES IT MAKE A CLUNKING SOUND WITH VIBRATIONS, IT NOW ALLOWS THE STEERING TO UNEXPECTEDLY DRIFT OVER UN EVEN PAVEMENT OR AT HIGHWAY SPEEDS IN A CROSS WIND. HAS BEEN FIXED ONCE. *TR

Tires
Filed Sep 15, 200925,000 milesTN

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO WITH FOREIGN YKS, SIZE LT245/75R16 TIRES. WHILE DRIVING 50 MPH, THE VEHICLE STARTED MOVING FROM SIDE TO SIDE; HOWEVER, HE WAS ABLE TO DRIVE THE VEHICLE INTO THE EMERGENCY LANE. HE OBSERVED THAT MOST OF THE TREAD ON THE PASSENGER SIDE REAR TIRE WAS GONE. A MONTH LATER THE SAME PROBLEM OCCURRED WITH THE FRONT PASSENGER SIDE TIRE. HE NOTIFIED THE MANUFACTURER FTS AND THEY STATED THAT NHTSA CAMPAIGN ID NUMBER 07T003000, NHTSA ACTION NUMBER EQ08012 TIRES, TREAD BELT ARE RELATED TO THE FAILURE; HOWEVER, HIS TIRES WERE NOT INCLUDED IN THE RECALL. HE RESEARCHED THE PROBLEM AND REALIZED SEVERAL OF THE FOREIGN TIRES ARE DEFECTED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 35,000.

Service Brakes, Hydraulic
Filed Aug 17, 200923,150 milesNH

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING AT 45 MPH HE FELT A PULSATING SENSATION AND ALL OF A SUDDEN HE BEGAN TO APPLY PRESSURE TO THE BRAKE PEDAL. THE VEHICLE STOPPED BUT FELT AS IF IT DID NOT COME TO A COMPLETE STOP. HE THEN PULLED OVER AND COULD NOT LOCATE THE FAILURE . THE VEHICLE WAS THEN TAKEN TO A DEALER. THE TECHNICIAN STATES THERE WAS NORMAL WEAR AND TEAR ON THE VEHICLE. THE DEALER STATED THEY WILL NOT REPAIR THE FAILURE DUE TO NO WARRANTY ON THE VEHICLE. THE CONTACT STATES THE VEHICLE HAD 23,000 MILES AND THE BRAKE IN THE REAR ROTTED OUT INCLUDING THE ROTORS. THE BRAKE PADS SLID OUT FROM THE ROTORS. A TECHNICIAN THAT LOCATED THE FAILURE STATED THAT THE BRAKES SHOULD HAVE NOT GONE OUT AT 23,000 MILES. THE CONTACT PAID TO HAVE THE VEHICLE REPAIR. THE FAILURE MILEAGE WAS 23,150 AND CURRENT MILEAGE WAS 23,200. UPDATED 10/23/09 *BF THE ROTORS WERE PITTED AND A PIECE OF THE ROTOR WAS MISSING. UPDATED 10/26/09*JB

Equipment › Appliance › Air Conditioner
Filed Jun 30, 200975,031 milesMO

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHENEVER THE CONTACT ACTIVATED THE AIR CONDITIONING DUAL CLIMATE CONTROL, HE NOTICED THAT THE DRIVER'S SIDE VENTS WOULD SUDDENLY BLOW OUT HOT AIR. THE VEHICLE WAS PREVIOUSLY SERVICED FOR THIS FAILURE AND THE DEALER REPLACED THE ACTUATOR. THE VEHICLE HAS NOT BEEN DIAGNOSED AGAIN BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 75,031.

Electrical System
Filed Jun 1, 200982,000 milesNH

I PURCHASED A 2004 CHEVY SILVERADO BRING NEW FROM COMMONWEALTH MOTORS AND NOW HAVE 85,000 AND THE SPEEDOMETER IS REGISTERING FROM 60 MPH TO 120 MPH. IT'S FLOATING ALL OVER THE PLACE. I HAVE NEVER SEEN ANYTHING LIKE THIS. IT'S SO DANGEROUS NOT KNOWING HOW FAST YOU ARE GOING. HOW CAN A 2004 VEHICLE HAVE THIS PROBLEM. I AM FINDING OUT THERE ARE SO MANY COMPLAINT PERTAINING TO THIS OUT THERE. GM HAS DECIDED TO EXTEND SOME KIND OF WARRANTY FOR UP TO 80,000 MILES. I WAS TOLD THIS FROM THE SERVICE DEPT AT COMMONWEALTH MOTORS, BUT HE WOULD ABSOLUTELY NOT REPAIR OR REPLACE ANYTHING BECAUSE OF THE MILEAGE. HE COMPARED IT TO TAKING OUT AN EXTENDED WARRANTY FOR YOUR REFRIGERATOR AND SOMETHING HAPPENING THE DAY AFTER IT EXPIRED. YOU CAN'T KILL YOURSELF IN YOUR REFRIGERATOR WHEN YOUR NOT SURE HOW FAST YOUR DRIVING. I HAD RECEIVED A LETTER APPROXIMATELY 1 1/2 YEARS AGO STATING YOUR VEHICLE MAY LATER HAVE A PROBLEM, BUT (IN BOLD LETTERS) DO NOT TAKE YOUR VEHICLE TO YOUR GM DEALER AS A RESULT OF THIS LETTER UNLESS YOU BELIEVE THAT YOUR VEHICLE HAS THIS CONDITION. WHY DIDN'T I HAVE THE OPTION TO CHANGE IT FOR PREVENTABLE MEASURES. NO. THEY WANTED ME TO WAIT AND MAYBE I WOULD GO OVER THEIR MILEAGE WHEN IT DID GO DEFECTIVE. THEN THEY CAN SAY "I'M SORRY, TOO LATE." GM IS ADMITTING THEY HAVE INSTALLED DEFECTIVE SPEEDOMETER CLUSTER AND IN A 2004 VEHICLE, THEY SHOULD BE REPLACING IT. I DON'T HAVE 200,000 MILES, I ONLY HAVE 85,000. CAN ANYTHING BE DONE CONCERNING THIS MATTER. *TR

Steering
Filed Apr 13, 200935,000 milesGA

CLUNKING IN INTERMEDIATE STEERING SHAFT. THIS IS THE 2ND TIME IN 35,000 MILES THE INTERMEDIATE STEERING SHAFT NEEDED TO BE GREASED. GM DID NOT HAVE A FIX FOR THE PROBLEM OTHER THAN GREASING IT AGAIN. IT WILL NEED TO BE GREASED AGAIN IN ~ 10K MILES...THIS IS UNACCEPTABLE! *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 31, 2009114,000 milesCA

I TOO HAVE A 2004 SILVERADO. MY SPEEDOMETER WENT OUT . AT FIRST IT REGISTERED ZERO. LATER IT WENT UP TO OVER 120 AND STAYED OFF THE SCALE FOR THE ENTIRE TRIP. THIS OCCURS NOW EVERYTIME I DRIVE THE VEHICLE. *TR

Steering
Filed Mar 28, 200932,000 milesTX

2004 CHEVROLET SILVERADO...THE STEERING COLUMN MAKES A HORRIBLE CLUNKING NOISE. WE HAVE HAD IT REPLACED SEVERAL TIMES UNDER WARRANTY BUT NOW THERE'S NO WARRANTY AND THESE PARTS AND LABOR ARE TOO EXPENSIVE TO FIX. THE DEALER SAYS AND I KNOW FROM OWNING ANOTHER 2003 CHEVROLET SUBURBAN THAN THIS IS A MAJOR PROBLEM WITH THESE YEAR MODEL TRUCKS AND SUVS. WE SHOULDN'T HAVE TO PAY FOR SOMETHING THEY CAN OBVIOUSLY SEE IS WRONG! SOMETIMES IT FEELS LIKE THE STEERING IS NOT ACTING RIGHT BECAUSE OF IT AND I FEEL UNSAFE DRIVING IN THESE CONDITIONS. PLEASE HELP!!!! *TR

Electrical System
Filed Mar 26, 200985,000 milesAL

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING 40 MPH, THE SPEEDOMETER REMAINED AT 90 MPH. THE FAILURE OCCURS SPORADICALLY. THE DEALER STATED THAT NOTHING COULD BE DONE TO CORRECT THE FAILURE. THE CONTACT HEARD OF RECALLS FOR THE SPEEDOMETERS ON OTHER SILVERADOS, BUT FOR DIFFERENT YEARS. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 87,000.

Electrical System
Filed Mar 11, 2009130,000 milesTX

MY SPEEDOMETER, RPM GAUGE, AND TRANSMISSION GAUGE HAVE ALL STOPPED FUNCTIONING...BASICALLY EVERYTHING ON THE LEFT SIDE IF YOUR LOOKING AT IT. THE SPEEDOMETER HANGS ON 30 OR 60 AND IF IT DOES WORK, WHICH IS ONLY OCCASIONALLY IT'S VERY SLOW AND CLICKS IT'S WAY ALONG, SO THEREFORE IT IS NOT ACCURATE AT ALL. THE RPM GAUGE GETS ALL THE WAY OFF THE GAUGE AND STICKS, AND THE OTHER ONE JUST SITS THERE. WHY IS THERE NOT A RECALL ON THIS YET...IT'S TOO EXPENSIVE TO FIX AND VERY UNSAFE TO DRIVE! *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 10, 2009WI

04 CHEVY SILVERADO SPEDO GOES TO 120 MPH AND STAYS THERE AND WILL NOT GO DOWN. *TR

Power Train › Automatic Transmission
Filed Jan 2, 200976,000 milesGA

2004 CHEVROLET SILVERADO. AT ABOUT 20,000 MILES THE TRUCK STARTED TO HESITATE WHENEVER I WOULD TAKE OFF FROM A RED LIGHT, IT WOULD DO THIS ABOUT ONCE A MONTH OR SO. AT 30,000 MILES OR SO, IT WOULD KIND OF JUMP INTO GEAR WHEN FIRST TAKING OFF OR JUMP INTO REVERSE. DEALER WOULD SAY THEY TEST DRIVE AT EACH OIL CHANGE BUT COULD NOT FIND NOTHING, I WAS SURE THEY WOULDN'T BECAUSE IT DIDN'T HAPPEN EVERY TIME. NOW IT'S OCCURRING EVERY OTHER WEEK OR SO. FINALLY AT 76,000 MILES IT WOULDN'T GET PASS SECOND GEAR, DEALER FINALLY FOUND A PROBLEM AND NOW IT'S $2800 TO REPLACE PARTS. NO HEAVY CITY DRIVING, I ONLY LIVE 5 MINUTES FROM WORK. I PUT THE TRUCK ON THE HIGHWAY ONCE A MONTH TO TRAVEL ABOUT 300 MILES ROUND TRIP. THE ONLY TIME THE DEALER WROTE ANYTHING DOWN, I DISCOVERED, WAS AFTER THE WARRANTY EXPIRED. I TALKED WITH ANOTHER 2007 SILVERADO OWNER AND THEY HAVE 17,000 MILES AND THE TRANSMISSION IS JUMPING INTO GEAR. *TR

Engine and Engine Cooling › Cooling System
Filed Dec 29, 200864,659 milesTX

HAD TWO CHEVY SILVERADOS THAT DEVELOP INTAKE AND WATER PUMP GASKET FAILURE ON A 4.3 LITER ENGINE. BOTH DEVELOP COOLANT LEAK THROUGH THE GASKET. THE LATEST WAS IN NOVEMBER ON MY 2004 CHEVY SILVERADO. UPON CHECKING THE OWNERS MANUAL IN REGARDS TO THE DEXCOOL COOLANT IT CLEARLY STATES THAT THIS COOLANT WILL BURN IF SPILL ON A HOT ENGINE. IT THAT THE CASE THEN WHY CAN IT BURN IT THE INTAKE GASKET FAIL AND COOLANT IS LEAKING IN THE ENGINE. I HAD A 2000 CHEVY SILVERADO WITH INTAKE GASKET FAILURE AND ALSO A 2004 CHEVY WITH GASKET FAILURE. BOTH VEHICLES I HAD REPAIRED MY CONCERN IT THE GASKET FAILURE ON THESE GM PRODUCTS VEHICLE THAT NO ONE AT CHEVROLET SEEMS TO CARE. BOTH VEHICLES GASKET FAILURE OCCURRED AROUND THE MID 60,000 MILES RANGE. I AM CONCERN ABOUT THE FAILURE OF THESE GASKETS THAT CAUSING THE COOLANT TO LEAK. APPARENTLY THERE IS A PROBLEM WITH THE GASKET OR THE COOLANT THAT CAUSING THE GASKET TO FAIL. I WOULD LIKE SOMEONE TO CHECK INTO THE PROBLEM OF THE GASKET FAILURE ON GM PRODUCTS. ESPECIALLY THE 4.3 LITER ENGINES. I CONCERN THAT ACCORDING TO THE OWNERS MANUAL THE DEXCOOL COOLANT CAN BURN ON A HOT ENGINE THEN CAN IT CAUSE A FIRE ON THE ENGINE WHILE DRIVING IF THE INTAKE MANIFOLD GASKETS AND THE WATER PUMP GASKET KEEPS FAILING. I HAD TWO DIFFERENT YEAR MODEL CHEVY SILVERADO WITH 4.3 LITER ENGINE, A 2000 AND 2004 SILVERADOS WHERE BOTH ENGINE GOT AROUND 65,000 MILES AND THE GASKETS FAILED ON BOTH ENGINE. NO ONE CAN EXPLAIN HOW THIS OCCURRED. BUT THERE MUST BE DEFECT IN THE

Power Train
Filed Dec 24, 200821,000 milesIL

MY VEHICLE IS A 2004 CHEVROLET SILVERADO K2500 EXT LWB 4WD WITH APPROXIMATELY 21,000 MILES. I HAVE USED THE FOUR WHEEL DRIVE FEATURE OFF AND ON AS NEEDED TO NEGOTIATE SLICK ROAD CONDITIONS WITHOUT ANY PROBLEMS PRIOR TO THIS INCIDENT, WHICH OCCURRED ON 12/23/08: WHILE DRIVING IN FOUR WHEEL DRIVE, HIGH RANGE, AT APPROXIMATELY 20 MPH ON AN ICE COVERED ROAD THE FRONT WHEELS LOCKED UP WITHOUT WARNING, CAUSING ME TO LOSE CONTROL AND SKID OFF THE ROAD. HAD I BEEN GOING FASTER, OR IF I HAD BEEN IN A TRAFFIC SITUATION, THERE COULD HAVE BEEN A SERIOUS ACCIDENT, POSSIBLY RESULTING IN INJURIES OR DEATH. THIS FRONT WHEEL LOCK UP CONDITION IS STILL PRESENT AS LONG AS THE FOUR WHEEL DRIVE SELECTOR IS IN EITHER HIGH OR LOW RANGE. IN TWO WHEEL DRIVE THE PROBLEM IS NOT EVIDENT. I HAVE MADE AN APPOINTMENT WITH THE SELLING DEALER TO DIAGNOSE THE PROBLEM, BUT AS YET I DO NOT KNOW THE ROOT CAUSE OF THIS MALFUNCTION. ALTHOUGH THIS INCIDENT WAS A NEAR MISS, I AM REPORTING IT BECAUSE OF THE SERIOUS NATURE AND THE HOPE THAT A SAFETY RECALL MAY BE ISSUED SO THAT OTHER ACCIDENTS MAY BE AVOIDED. *TR

Electrical System
Filed Dec 12, 200840 milesMA

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 40 MPH AT NIGHT, THE INSTRUMENT PANEL WARNING INDICATORS AND GAUGES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE INSTRUMENT PANEL CLUSTER FAILED. THE TECHNICIAN STATED THAT THERE WAS AN EXTENDED WARRANTY THAT COVERED THE REPAIR; HOWEVER, THE VEHICLE WAS EXCLUDED FROM THE WARRANTY DUE TO ITS EXCESSIVE MILEAGE. THE ESTIMATED COST TO REPAIR THE VEHICLE WAS $800. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 78,000.

Electrical System › Instrument Cluster/Panel
Filed Dec 1, 200833,000 milesOK

I WAS DRIVING AND HEARD A POP. A COUPLE OF MILES DOWN THE ROAD NOTICED THAT MY SPEEDOMETER WAS WAY OFF. IT SAID THAT I WAS DOING OVER 100 WHEN I WAS PROBABLY ONLY GOING ABOUT 60. I SEARCH AND NOTICED THAT THIS IS VERY COMMON WITH MY TRUCK. IT'S A 2004 CHEVY SILVERADO WITH ABOUT 33K MILES ON IT. I CONTACTED THE SERVICE DEPARTMENT AND ASKED IF IT WAS COVERED UNDER THE EXTENDED WARRANTY AND SHE SAID THEY WOULD HAVE TO SCAN IT AND CONTACT THE WARRANTY COMPANY. *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 26, 200883,959 milesGA

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO EXTENDED CAB. WHILE DRIVING LESS THAN 30 MPH, THE SPEEDOMETER DIAL WENT STRAIGHT TO ZERO. THE FAILURE OCCURRED APPROXIMATELY THREE TIMES WITHIN ONE WEEK. THE FAILURE MILEAGE WAS 83,959 AND CURRENT MILEAGE WAS GREATER THAN 84,000. UPDATED 1/6/09 *CN UPDATED 01/14/09. *JB

Electrical System › Instrument Cluster/Panel
Filed Nov 25, 200890,000 milesMI

2004 CHEVY 1500 TRUCK, I RECEIVED A RECALL FOR THE DASH CLUSTER, ALL MY DASH COMPONENTS DO NOT WORK, THE RECALL IS IF ONLY THERE WERE LESS THAN SO MANY MILES, NOW AT 90,000 MILES, MINE QUIT WORKING, WHY IS A RECALL ONLY GOOD FOR SO MANY MILES WHEN THERE IS A PROBLEM WITH IT. *TR

Steering
Filed Nov 6, 200849,802 milesWA

STEERING COLUMN VIBRATION AND HEAVY "CLUNK" ON TURNING, TRUCK WAS LOOKED AT SEVERAL TIMES UNDER WARRANTY, AND STEERING COLUMN WAS "GREASED" TO FIX ISSUE, WHICH MADE NOISE DISAPPEAR FOR SHORT PERIOD OF TIME. PROBLEM BECOMING MORE FREQUENT, AND "GREASE" FIX LASTING LESS TIME EACH ATTEMPT. *TR

Structure › Frame and Members
Filed Oct 31, 2008112,000 milesVT

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP FOR REGULAR MAINTENANCE. THE MECHANIC STATED THAT THE FRAME OF THE VEHICLE FAILED WHERE THE UPPER CONTROL ARMS ATTACH TO THE FRONT FRAME. AS A RESULT, HE CANNOT USE THE VEHICLE FOR SNOW-PLOWING, WHICH IS ITS PRIMARY USE. THE CONTACT BELIEVES THIS IS A MANUFACTURER DEFECT, WHICH SHOULD BE REPLACED FOR FREE. THE CURRENT AND FAILURE MILEAGES WERE 112,000. UPDATED 11-19-08 *BF UPDATED 11/19/08.*JB

Service Brakes, Hydraulic
Filed Oct 29, 200832,000 milesOH

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ANTILOCK BRAKE SENSOR INDICATOR ILLUMINATES IMMEDIATELY WHILE ATTEMPTING TO STOP FROM 5-10 MPH. THIS IS DURING A SOFT STOP, NOT A HARD STOP; THEREFORE, THE SENSOR SHOULD NOT ILLUMINATE AT THAT SPEED. THE WEATHER AND SPEED ARE NOT FACTORS. THE CONTACT PAID $90 TO HAVE THE VEHICLE DIAGNOSED; HOWEVER, THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 32,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 22, 200842,186 milesCA

2004 CHEVY SILVERADO HAD A BAD FUEL PUMP. CONSUMER THINKS THAT GMC SHOULD HAVE A BETTER QUALITY FUEL PUMP. *NJ

Service Brakes, Electric
Filed Oct 17, 200844,100 milesCT

ABS ACTIVATION AT SPEEDS UNDER 20 MPH, SOMETIMES JERK THE WHEEL TO THE RIGHT, FOR NO APPARENT REASON. MECHANIC REPLACED ABS WHEEL SENSORS, PROBLEM EVEN WORSE, AND TOLD TO BRING IT TO GM. *TR

Electrical System › Instrument Cluster/Panel
Filed Oct 15, 200863,000 milesAZ

THE ODOMETER AND INSTRUMENT PANEL IN MY 2004 CHEVY SILVERADO IS NOT WORKING, MEANING THAT I CAN NOT TELL HOW FAST OR SLOW I AM DRIVING. I WAS NOT SURE IF A SAFETY RECALL HAS BEEN ISSUED TO MAKE GM REPAIR THIS FREE OF CHARGE. THE SPEEDOMETER IS STUCK ON 5MPH AND DOES NOT MOVE THE ENTIRE TIME I AM DRIVING. *TR

Electrical SystemFire
Filed Sep 13, 200846,000 milesUT

ON AUG 13, 2008 AT APPROX MIDNIGHT OUR TRUCK WHICH WAS PARKED IN OUR DRIVEWAY STARTED ON FIRE. IT DID DAMAGE TO THE ENGINE AND WE BELIEVE IT STARTED WITH THE GLOW PLUG RELAY SWITCH OR SOMETHING ELECTRIC COVERED BY POWER TRAIN WARRANTY. TODAY IS SEPT 13TH AND WE JUST RECEIVED A LTR FROM GM THAT THEY ARE NOT TAKING ANY RESPONSIBILITY. WE ARE FRUSTRATED AND THE TRUCK IS DAMAGED AND WE DO NOT BELIEVE WE WILL BE MADE WHOLE AS THE INSURANCE WANTS TO TOTAL AND PAY ONLY THE MARKET VALUE WHICH IS MUCH LESS THAN BLUE BOOK. WE ARE WITHOUT A VEHICLE AND GM HAS BEEN LESS THAN RELUCTANT TO RESPOND TO CALLS, ETC. THE TRUCK HAS BEEN SITTING AT DEALER FOR A MONTH WAITING FOR SOMEONE FROM GM TO INSPECT TO VALIDATE FIRE DEPT REPORT AND ACCEPT RESPONSIBILITY. I AM DISGUSTED WITH THEIR CUSTOMER SERVICE AND THE FACT THAT YOU CANNOT TALK TO ANYONE WITH AUTHORITY. THIS IS THEIR PROBLEM AND THEY DON'T WANT TO TAKE ANY ACTION. I FOUND ANOTHER INDIVIDUAL HAD THE SAME PROBLEM WITH THEIR TRUCK. OUR TRUCK IS LIKE BRAND NEW. IT WAS PURCHASED BRAND NEW AND IT IS A 2004 DURAMAX WITH 46,000 MILES IN MINT CONDITION. CAN YOU HELP US? *TR

Electrical System
Filed Sep 4, 200864,000 milesAR

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING LESS THAN 50 MPH, THE SPEEDOMETER REMAINED STUCK ON 40 MPH, DESPITE ACCELERATION OR DECELERATION. THE OIL GAUGE ALSO REMAINED STUCK ON 80. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 64,000.

Air Bags › FrontalCrash1 injured
Filed Aug 15, 2008180,000 milesOH

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 58 MPH, THE CONTACT SLID ON A PATCH OF ICE AND LOST CONTROL OF THE VEHICLE. THE VEHICLE RAN OFF THE ROAD AND CRASHED INTO A TELEPHONE POLL ON THE PASSENGER SIDE. THE VEHICLE STOPPED WHEN IT CRASHED INTO A FROZEN EMBANKMENT. UPON IMPACT, THE FRONT AIR BAGS FAILED TO DEPLOY EVEN THOUGH THE CONTACT MADE IMPACT WITH THE STEERING WHEEL. THE CONTACT WAS INJURED. THE VEHICLE WAS COMPLETELY DESTROYED AND A POLICE REPORT WAS FILED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THE COMPLAINT WAS DENIED. THE MANUFACTURER WAS UNABLE TO DIAGNOSE THE VEHICLE; HOWEVER, AFTER INSPECTION OF THE VEHICLE, THE MANUFACTURER CONFIRMED THAT THE AIR BAGS WERE ENABLED AT THE TIME OF IMPACT. THEY DID NOT GIVE AN EXPLANATION FOR THE DEPLOYMENT FAILURE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 180,000. UPDATED 09/03/08 *BF UPDATED 09/04/08. *JB

Electrical System › Instrument Cluster/Panel
Filed Aug 13, 200850,000 milesSD

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE SPEEDOMETER ON THE INSTRUMENT CONTROL PANEL WAS INOPERATIVE. SHE WAS UNABLE TO DETERMINE WHAT SPEED SHE WAS TRAVELING. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT IDENTIFY WHAT COMPONENT NEEDED TO BE REPLACED. THE REPAIR WOULD COST $800. SHE CALLED THE MANUFACTURER IN REFERENCE TO A CLASS ACTION LAWSUIT AND WAS INFORMED THAT THEY WERE NOT RESPONSIBLE BECAUSE THE VEHICLE EXCEEDED 80,000 MILES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000. UPDATED 09/17/08. *LJ UPDATED 09/24/08. *JB

Tires
Filed Aug 12, 200830,000 milesMN

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONSUMER NOTICED THAT THE SPARE TIRE WAS A DIFFERENT SIZE THAN THE ORIGINAL TIRE. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT HIS SPARE TIRE WAS THE CORRECT SPARE TIRE SIZE THAT COMES WITH HIS VEHICLE. THE FAILURE MILEAGE WAS 30,000.UPDATE 09/10/08 *CW UPADTED 09/15/08. *JB

Suspension
Filed Jun 4, 200850,000 milesMN

I HAVE A2004 CHEVY 3500 SILVERADO, WITH 50,000 MILES ON, I NOTICED A CLICKING NOISE IN THE RIGHT FRONT. WITH FURTHER INVESTIGATION, I NOTICED THAT THE FRONT WHEEL WAS LOOSE ON THE TRUCK. THE WHEEL BEARING WAS LOOSE. I CALLED GENERAL MOTORS AND DISCUSSED THE BEARING FAILURE. I GOT THE NEW BEARING AND STARTED TO DO THE REPAIR. I NOTICED THAT EVERYTHING LOOKED NEW YET, BUT THE BEARING WAS COMING APART. THE BEARING IS A SEALED UNIT-IT IS PRESSED TOGETHER. THE BEARING IS NOT MANUFACTURED PROPERLY- IT IS NOT PRESSED TOGETHER RIGHT SO THAT THE FRONT TIRE COULD FALL OFF AND CAUSE SERIOUS ACCIDENTS. I AM SURE THERE IS ALOT OF FAILURE ON THESE BEARINGS AND THIS SHOULD BE CHECKED OUT. WHEN THESE BEARINGS FAIL BECAUSE OF THE PRESSED FIT, THEY SELF DESTRUCT VIOLENTLY AND THERE IS NO WAY YOU CAN LOOK AT IT AFTER IT FAILS UNLESS YOU CATCH IT EARLY. I CAUGHT MINE EARLY AND IT CAN BE A DANGEROUS SITUATION TO THE PUBLIC. I MADE GENERAL MOTORS AWARE OF THE PROBLEM ON THEIR 800 NUMBER AND THEY REFUSED TO ADDRESS THE PROBLEM WITH ME. *TR

Electrical System
Filed Jun 2, 200832,700 milesIL

SPEEDOMETER/TACH DON'T WORK, FUEL GAUGE IS INCORRECT. THE VEHICLE IS AN 04 CHEVY SILVERADO 1500 2X4. PURCHASED NEW IN 04, WARRANTY HAS EXPIRED. *TR

Electrical SystemCrash2 injured
Filed May 29, 200885,000 milesUT

INSTRUMENT CLUSTER PANEL GAUGES WORK SPORADIC, OR NOT AT ALL. SPEEDOMETER READS OVER 120 MPH ALL THE TIME, AND GAS GAUGE DOES NOT WORK AT ALL. I HAVE NOT REPAIRED THEM YET BECAUSE OF COST ($500+ LABOR AND PROGRAMMING FEES). *TR

Engine and Engine Cooling › Engine
Filed Apr 14, 200837,850 milesFL

ENGINE NOISE AT IDLE. TICKING WHICH SOUNDS LIKE LIFTERS OR INJECTORS HANGING UP. *TR

Engine and Engine Cooling › Cooling System
Filed Apr 14, 200850,000 milesFL

STARTING AT AROUND 50,000 MILES AND DURING ROUTINE DRIVING CONDITIONS I NOTICED A SCENT OF ANTI-FREEZE EMANATING FROM UNDER HOOD. AT FIRST UNABLE TO LOCATE LEAK AND CONTINUED TO DRIVE VEHICLE. AT AROUND 69,000 MILES LEAK BECAME APPARENT AND WAS LEAKING FROM THE WATER PUMP. DEALER ASSESSED THE PROBLEM AND PROCEEDED TO INFORM ME THE REPAIR WOULD BE $670. FORTUNATELY I HAD AN EXTENDED WARRANTY UP TO 75,000. VEHICLE NOW FIXED AND OPERATING PROPERLY. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 13, 200849,000 milesIN

2004 CHEVY SILVERADO WITH THE SPEEDOMETER STICKING. CONSUMER STATES THAT THE SPEEDOMETER WILL STAY AT 50 MPH FOR A WHILE THEN DROP TO 0 MPH AFTER STOPPING A FEW TIMES AND MIGHT NOT MOVE FROM 0 UNLESS HE SHUTS THE VEHICLE OFF AND RESTART IT. *KB

Electrical System › Instrument Cluster/Panel
Filed Mar 12, 200882,000 milesMI

SPEEDOMETER DOES NOT FUNCTION PROPERLY. IT WILL DISPLAY 70 MPH WHEN STANDING STILL. IT DOES NOT DISPLAY THE MPH CORRECTLY. THE NEEDLE WILL NOT RE-ZERO AFTER IGNITION IS TURNED OFF. *TR

Electrical System › Instrument Cluster/PanelFire
Filed Mar 6, 200840,000 milesTX

THE CLUSTER PANEL GAUGES ARE ALL MALFUNCTIONING, SOME HAVE GONE COMPLETELY OUT I.E. SPEEDOMETER, OIL GAUGE, ALTERNATOR, ETC. FAN MOTOR AND ADAPTER WIRES CAUGHT FIRE, SHORTED OUT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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