Page 9 of 15 · complaints 401–450 of 710

2002 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Structure › Body › Tailgate › Hinge and Attachments
Filed Jan 27, 2005VA

THE CONSUMER EXPERIENCE PROBLEMS WITH REIMBURSEMENT CLAIM FORM FOR TAILGATE SUPPORT CABLE RECALL. *BF THE CONSUMER HAS SENT IN ALL THE NECESSARY PAPERWORK, HOWEVER HE HAS NOT RECEIVED ANY SETTLEMENT. *SC *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 26, 200515,000 milesNY

WHEN APPLYING BRAKE IN A SUDDEN STOP SITUATION A GRINDING NOISE COULD BE HEARD, AND THE VEHICLE WOULD EXPERIENCE EXTENDED STOPPING DISTANCE. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED BOTH REAR ROTORS, AND TURNED BOTH FRONT ROTORS.*AK..DEALER INDICATED THAT BRAKE LINE CUT 1/2 INCH SLITS INTO ROTORS, CAUSING BRAKES TO FAIL. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 25, 200510,500 milesPA

BROUGHT VEHICLE IN FOR STATE SAFETY INSPECTION AND WAS ADVISED THAT THE FRONT AND REAR BRAKE ROTORS WERE RUSTED AND CRACKING TO A POINT WHERE THEY HAD TO BE REPLACED, AS VEHICLE HAD EXCESSIVE VIBRATION WHEN APPLYING BRAKES AND ROTORS WERE BEYOND REPAIR. THE 2002 SILVERADO HAD 10,500 MILES ON IT AND WAS STILL UNDER CHEVROLETS BASIC 3 YEAR 36000 MILE WARRANTY. LOCAL CHEVROLET DEALER ADVISED ME THAT THIS HAS BEEN A COMMON PROBLEM WITH THE SILVERADO SINCE 1998 AND THAT CHEVROLET WILL NOT COVER THE REPAIR UNDER WARRANTY, AS IT IS A RESULT OF FACTORS BEYOND THEIR CONTROL. LIKE WATER AND SALT ON THE ROADS. *NM

Power Train › Driveline › Universal Joint
Filed Jan 21, 200530,000 milesOH

WHILE DRIVING THE VEHICLE MAKING TURNS LEFT OR RIGHT CONSUMER COULD HEAR A CLUNKING NOISE. WHICH SOUNDED LIKE THE UNIVERSAL JOINT. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM DEALER REPLACED THE INTERMEDIATE STEERING SHAFT. GM HAS A BULLETIN ON HOW TO FIX THIS BUT NO RECALL. *BF *NM

Fuel System, Gasoline › Delivery › Fuel PumpCrashFire3 injured
Filed Jan 15, 200528,000 milesTX

ON OCT 13, 2004 MY 2002 CHEVY TRUCK, 2500HD 4WD CREW CAB, WAS STRUCK HEAD ON BY ANOTHER VEHICLE AND A FIRE WAS STARTED UNDER THE HOOD ON THE DRIVERS SIDE. THIS FIRE WAS EXTINGUISHED SEVERAL TIMES BY SMALL EXTINGUISHERS BUT KEPT COMING BACK UNTIL THERE WAS NO EXTINGUISHER LEFT. THE RESULT WAS THE TOTAL DISTRUCTION OF THIS VEHICLE. MY FAMILY AND I AND A FRIEND (4) WERE IN THIS VEHICLE AND FORTUNATELY GOT OUT PRIOR TO THE TRUCK BEING TOTALLY ENGULFED BY FIRE. WE RECOGNIZE THAT IF ANYONE OF USE WERE PINNED IN THIS VEHICLE MORE THAN WE WERE, WE WOULD NOT BE HERE TODAY. THE TRUCK WAS TOTALLY BURNED UP IN 5-10 MINUTES BEFORE THE FIRE DEPARTMENT ARRIVED. WE ARE CONCERNED THAT THERE IS NO SAFETY MECHANISM TO SHUT DOWN THE FUEL PUMP AFTER A HEAD-ON COLLISION LIKE THIS ONE. EVERYONE I TALKED TO TOLD ME NOTHING COULD BE DONE BECAUSE YOU WERE NOT SERIOUSLY BURNED. OUR INJURIES WERE MINER COMPARED TO WHAT THEY COULD HAVE BEEN IF I COULD NOT HAVE GOTTEN OUT. I WANT TO PROPOSE A SENSOR BE ADDED TO RECOGNIZE AIRBAG DEPLOYMENT AND THEN SHUTDOWN POWER OR FUEL. THIS WILL SAVE LIVES FOR ANYONE LESS FORTUNATE THAN MY FAMILY. DOES A LIFE NEED TO BE GIVEN BEFORE CHANGE IS MADE? IF I CAN HELP MAKER THIS VEHICLE SAFER, I WILL HAVE FELT I HAVE BEEN HEARD. THE FAILURE WAS THAT THE FUEL PUMP KEPT RUNNING AFTER THE COLLISION AND SHOULD HAVE HAD A WAY TO SHUT IT DOWN AUTOMATICALLY. *NM

Suspension
Filed Jan 14, 2005NC

COMPLAINT RECEIVED VIA E-MAIL. "WE HAVE A TRUCK WHICH WE BROUGHT BRAND NEW AND HAVE HAD IT BACK TO THE DEALER FOR VIBRATION EVER SINCE WE BOUGHT IT." THEY HAVE DONE NOTHING, BUT BALANCE AT THE TIRE. WE HAVE HAD BRAND NEW GOODYEAR TIRES PUT ON THE TRUCK, MOUNTED, BALANCED, ETC,. AND IT CONTINUED TO VIBRATE. THEY SAID THERE WAS NOTHING WRONG WITH IT, YET IT CONTINUED TO VIBRATE BETWEEN 40-50 MPH. WE RECENTLY FOUND A SERVICE BULLETIN ON THE TRUCK #3009. *AK THE PASSENGER DOOR LOCK WAS FALLING OFF, THE PASSENGER SIDE REAR DOOR WAS HARD TO SHUT AND THE DRIVER DOOR LOCK POPPED OUT. *SC

Suspension › Front › HubCrash
Filed Jan 13, 2005NY

WHILE DRIVING 30 MPH, THE ABS SYSTEM ENGAGE. THE DRIVER APPLIED THE BRAKE PEDAL, AND THE VEHICLE FAILED TO STOP COMPLETELY. THIS CAUSED THE VEHICLE TO COLLIDED INTO A TREE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FRONT SUSPENSION HUB NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM THE CONSUMER WAS TOLD THAT THE FAILURE OF THE FRONT HUBS ON HIS VEHICLE WAS A COMMON PROBLEM AND REQUIRES COMPLETE REPLACEMENT OF BOTH FRONT HUBS. *TC

Power Train › Automatic Transmission
Filed Jan 10, 200542,000 milesMI

DRIVING DOWN THE ROAD, SOME LOUD SOUND. CAN'T GO IN REVSERSE AT ALL. I ONLY HAVE 42000 MILES ON THE TRUCK. THE TRANSMISSION DOES NOT SHIFT INTO 1ST GEAR CORRECTLY, AND HAS A HARD TIME SHIFTING INTO HIGH GEARS, AND THE RPM STAY HIGH RUNNING IN THE TRUCK. NEED A NEW TRANSMISSION. CHEVROLET DEALER THAT I BOUGHT IT FROM CALL THE 800 NUMBER FOR GM AND THEY ARE PAYING FOR THE OVER 3000 PAYMENT FOR A NEW TRANSMISSION. SINCE IT SHOULD NOT HAVE BROKE AT THAT TIME. GIVE ME A BREAK. I WILL NOT BUY ANOTHER GM CAR IN MY LIFETIME.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 7, 200537,000 milesMI

WHILE DRIVING UNDER NORMAL DRIVING CONDITION, NO BUMP OR OBSTACLE ON THE ROAD EXHAUST SYSTEM SEPARATED AND DROPPED, BUT STAYED ATTACHED TO ITS STRUCTURE. THE MUFFLER DANGLED. THE CAUSE OF THE FAILURE WAS UNKNOWN BECAUSE THE VEHICLE WASN'T BEEN INSPECTED BY A DEALERSHIP NOR MECHANIC.

Parking Brake
Filed Jan 5, 200556,771 milesTX

WENT TO GET MY 2002 SILVERADO STATE INSPECTED AND WAS INFORMED THE E-BRAKE PAD WERE DEFECTIVE. I WENT TO AN INDEPENDENT AUTO REPAIR SHOP AND HAD THEM REPAIRED. WENT BACK TO HAVE MY CAR RE-INSPECTED SND WAS INFORMED THAT THIS INSPECTION FACILITY FAILS ANYWHERE FROM 10-15 CHEVROLET VEHICLES A WEEK FOR THE SAME ISSUE. THE DEALERSHIP WILL NOT COOPERATE IN THIS MATTER AS THE REPAIRS WERE NOT DONE AT THE DEALERSHIP. I CALLED THE GM CUSTOMER SERVICE LINE AND WAS INFORMED BY THE REPRESENTATIVE THAT PREMATURE E-BRAKE FAILURE IS A "KNOWN ISSUE." I HAVE 1 BRAKE SHOE THAT WAS KEPT DURING THE REPAIR PROCESS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 31, 200422,800 milesOH

1/2) LOW SPEED MANUEVERING IN PARKING LOT OR PULLING UP TO A STOP SIGN OR RED LIGHT SITUATIUONS ON VARIOUS ROAD CONDITIONS; FIRST BECAME AN ISSUE AFTER SNOW/FREEZING WEATHER CONDITIONS WITH NO EARLIER WARNING SIGNS, BUT CONTINUED TO OCCUR OCCASIONALLY EVEN ON DRY PAVEMENT; BRAKE FAILURE / INADVERTANT ABS ACTIVATION UPON EXTEMELY LOW SPEED CAUSING VEHICLE TO COAST FURTHER AND OVERALL INCREASED STOPPING DISTANCE WHEN THIS FAILURE WOULD OCCUR 3) DEALER REPLACED LEFT FRONT HUB AND WHEEL SPEED SENSOR ASSEMBLY AS THEY HAD FOUND THE SENSOR WAS PROVIDING ERRATIC READINGS (IN WARRANTY SERVICE--NO CHARGE). *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Dec 27, 20044,000 milesOH

CONSUMER COMPLAINED ABOUT ABS BRAKE SENSOR PROBLEM. . WHEN THE SENSORS WERE INOPERATIVE BRAKES WOULD NOT WORK. CONSUMER CONTACTED THE MANUFACTURER, WHO WAS UNWILLING TO ASSIST THE CONSUMER. *AK

Engine and Engine Cooling
Filed Dec 23, 200440,000 milesMS

VEHICLE SEIZED WHILE DRIVING 55 MPH. VEHICLE WAS RESTARTED, AND WAS DRIVEN TO CONSUMER'S HOME. DEALER HAD NOT BEEN CONTACTED. *AK

Vehicle Speed Control › LinkagesCrash
Filed Dec 8, 2004NY

WHILE DRIVING AT LOW SPEEDS, THE CONSUMER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED. IN ADDITION THE BRAKE PEDAL VIBRATED UNCONTROLLABLY. THE CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND IT CRASHED INTO A GARAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE ANTI LOCK BRAKE SENSORS WERE CORRODED, AND NEEDED TO BE REPLACED OR CLEANED. *AK THE PROBLEM RECURRED. *SC

Tires › Temporary/Emergency Spare Tire
Filed Dec 8, 200482,491 milesNH

WHILE THE VEHICLE WAS PARKED. CONSUMER INSPECTED THE SPARE TIRE RACK, AND NOTICED CABLE SHEARED OFF. *AK SPARE TIRE RIVETS FALLING OFF OF THE TIRE WHILE TRAVELLING. THE SPARE TIRE WAS BRAND NEW NEVER USED BEFORE. *TC

Structure › Body › Tailgate › Hinge and Attachments1 injured
Filed Dec 8, 200431,000 milesNY

RECALL 04V129000 CONCERNING TAILGATE SUPPORT CABLE. WHILE STEPPING OFF THE TAILGATE IT SUDDENLY DROPPED. CONSUMER SUSTAINED MINOR INJURIES. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE CABLES WITH SOME TEMPORARY SUPPORT CABLES UNTIL THEY LEARNED MORE ABOUT THIS RECALL. CONSUMER CALLED CHEVROLET CUSTOMER SERVICE, AND REPRESENTATIVE INFORMED THE CONSUMER THAT THIS VEHICLE DID NOT SHOW ANY RECALL.*AK THE CONSUMER PLACED 9 CONCRETE BLOCKS ON THE TAILGATE AND PRECEDED TO STEP OFF WHEN IT COLLAPSED. CONSUMER NOTICED THAT ONE OF THE CABLES THAT SUPPORT THE TAILGATE SNAPPED. TC

Steering
Filed Dec 3, 2004KY

CLUNK TYPE FEELING IN STEERING WHEEL ON TURNS AND WHEN HITTING BUMPS. ENGINE KNOCK ON COLD START. *BF ENGINE WAS NOISY WHEN STARTED AFTER HAVING SAT OVER NIGHT *TC *JB

Suspension › Front
Filed Dec 1, 200416,000 milesNH

2002 CHEVROLET EXT CAB TRUCK 4X4 WILL NOT GO DOWN THE ROAD STRAIGHT, TRUCK PULLS TO RIGHT WHEN STEERING WHEEL IS STRAIGHT,MANY ALIGNMENTS ,TIRE WEAR ON NEW TIRES DEALER SAYS THIS IS NORMAL.THIS IS A SAFTEY ISSUE.THIS STARTED IN JAN 03 NEVER DID THIS THE FIRST YEAR I HAD IT.ALSO ENGINE KNOCK, AND DRIVELINE CLUNK, ALL NORMAL DEALER SAYS.TRUCK HAS NEW STEERING BOX ,SHAFTS,MANY ALIGNMEMTS,GM SAYS THEY CANNOT INTERVINE AND TELL DEALER TO FIX MY TRUCK, NO OTHER DEALER GM WILL LOOK OR WORK ON MY TRUCK.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 22, 200447,138 milesMA

THE BRAKE PEDAL WOULD CONTINUOUSLY AND INTERMITTENTLY HARDEN WHEN APPLIED AT VARIOUS SPEED OF 0-70 MPH. THIS RESULTED IN EXTENDED STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE ABS CALIPER, BUT THE PROBLEM RECURRED. *AK *SC

Power Train › Automatic Transmission
Filed Nov 19, 200422,000 milesCO

CONSUMER COMPLAINED ABOUT TRANSMISSION PROBLEMS. TRANSMISSION JUMPED OUT OF GEAR. VEHICLE WILL HAVE A WINDING SOUND THEN VEHICLE WILL STOP. CONSUMER CONTACTED THE DEALER, WHO WANTED TO CHARGE CONSUMER $3,000.00 TO REPAIR THE DEFECT. *AK

Parking Brake
Filed Nov 11, 2004OR

HAD 2002 CHEVY SILVERADO PARKED ON AND INCLINE IN THE DRIVEWAY, PUT TRANSMISSION INTO PARK AND APPLIED PARKING BRAKE, TURNED VEHICLE MOTOR OFF AND VEHICLE LUNGED FORWARD, TOOK IN TO HAVE 30,000 MILE SERVICE DONE AND TOLD DEALER OF INCIDENT, DEALER BROUGHT TO MY ATTENTION THAT MY PARKING BRAKE WAS NOT FUNCTIONING PROPERLY THAT I WOULD HAVE TO GET IT REPLACED AT MY COST, THIS SHOULD BE FIXED UNDER WARRANTY BY CHEVROLET. *JB

Engine and Engine Cooling › Engine
Filed Nov 9, 200450,536 milesMS

THE CONSUMER STATED WATER SEEPED INTO THE ENGINE DISTRIBUTOR WITHOUT WARNING. AS A RESULT THE ENGINE FAILED. *JB THE CONSUMER WROTE ABOUT TWO VEHICLES, THE SECOND VIN #[XXX] SAME MAKE AND MODEL. THE CONSUMER FELT THAT THE PROBLEM WAS WITH THE A/C CONDITIONER HOSE (METAL) WAS ROUTED OVER THE DISTRIBUTOR AND CONDENSATION WAS FORMING ON THE HOSE AND RUNNING ONTO THE DISTRIBUTOR CAUSING FAILURE. *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 3, 200425,100 milesMA

VEHICLE JUST TURNED TWENTY FIVE THOUSAND MILES AND NEEDED BRAKES AND ROTORS. WHILE DRIVING THERE WAS PULSATION, AND DIFFICULT STOPPING. TOOK VEHILCE TO THE DEALER. THEY WANTED TO CHARGE CONSUMER $800.00 FOR REPAIRS. *AK *TC

Suspension
Filed Nov 3, 2004CA

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE STARTED TO PINION/SMOKED, AND LOST POWER. RPMS DROPPED FROM 60 TO 40 IN A MATTER OF SECONDS. THIS HAS HAPPENED TO THE CONSUMER A TOTAL OF THREE TIMES. THE LAST TIME THERE WAS ALMOST AN ACCIDENT.*AK

Visibility › Windshield Wiper/Washer
Filed Nov 2, 2004NV

THE WINDSHIELD WIPERS WOULD COME ON AND GO OFF WHILE DRIVING IN INCLEMENT WEATHER. THE CONSUMER TOOK THE VEHICLE TO THE MECHANIC TO HAVE THE WINDSHIELD WIPERS INSPECTED AND WAS TOLD THEY NEEDED TO BE REPLACED. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 1, 200427,000 milesMI

THE REAR BRAKE ROTORS WOULD RUST/WEAR PREMATURELY. THE ROTORS HAVE BEEN REPLACED BY THE DEALERSHIP 3 TIMES, BUT THE CONSUMER WAS STILL HAVING THE SAME PROBLEMS. PLEASE PROVIDE MORE INFORMATION. *JB....BRAKES MAKE ALL KINDS OF WEIRD NOISES AT LOW SPEEDS. IT SOUNDS LIKE METAL TO METAL. THREE REPLACEMENTS OF REAR DISC BRAKES.*AK

Power Train › Driveline › Differential Unit
Filed Oct 25, 200461,480 milesME

THE REAR-END IN MY 2002 CHEVROLET SILVERADO HAS FAILED THREE TIMES SINCE I BOUGHT IT. THE TRUCK NOW HAS ALMOST SIXTY THOUSAND MILES ON IT BUT THE PROBLEM FIRST OCCURED AROUND 36,000. THE FIRST TWO REPAIRS WERE MADE AT CRANBERRY MOTORS IN MACHIAS MAINE. THE FIRST WAS MADE WITHOUT INCIDENT, BUT THE SECOND REPAIR WAS NOT SO EASILY DELT WITH. AFTER MUCH DEBATE, IT WAS PAID FOR BY GM. NOW SOME NEARLY TWENTY THOUSAND MILES LATER, THE REAR-END WENT AGAIN. GM REFUSED TO PAY FOR THIS REPAIR AND AFTER ANOTHER RUN-AROUND I TOOK MY TRUCK ELSEWHERE. (TO A MECHANIC THAT I KNEW WAS RELIABLE AND WOULD CHARGE ME A FAIR PRICE.) THE REAR-END HAS NOW BEEN REPLACED FOR A THIRD TIME BUT I BELIEVE THAT THE STOCK REAR-END COMPONENTS ARE OVER-PRICED AND UNRELIABLE AND WOULD LIKE COMPENSATION FOR THE MOST RECENT REPAIRS, BUT I KNOW THAT IT WILL BE A FIGHT ALL THE WAY.*AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Oct 21, 2004AR

04 V 129 000/TAILGATE SUPPORT CABLE: THE DEALER REPLACED THE SUPPORT CABLE THAT WAS NOT STAINLESS STEEL AS MENTIONED IN THE RECALL NOTICE. *JB

Structure › Body › Tailgate › Hinge and Attachments
Filed Oct 21, 2004TN

04 V 129 000/TAILGATE SUPPORT CABLE: THE DEALER REPLACED THE SUPPORT CABLE THAT WAS NOT STAINLESS STEEL AS MENTIONED IN THE RECALL NOTICE. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 19, 200453,000 milesNY

THE CONSUMER WAS DRIVING TOWARD A STOP SIGN AND WHEN HE ATTEMPTED TO APPLY THE BRAKES, THEY DID NOT RESPOND . PROVIDE FURTHER DETAILS. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 18, 200419,000 milesDE

WHEN APPLYING THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Parking Brake
Filed Oct 18, 200445,000 milesSC

WHEN VEHICLE WAS ABOUT A YEAR OLD, TOLD THE DEALER THE PARK BRAKE GOES TO FLOOR AND HOLDS VERY LITTLE. DEALER SAID THIS IS NORMAL. AFTER A FEW MONTHS THE PARK BRAKE LOST ALL EFFECTIVENESS. LAST WEEK WHILE USING THE VEHICLE TO LAUNCH A BOAT, THE VEHICLE SLIPPED BACK AS ONE WHEEL LOST TRACTION AND THE ONLY THING HOLDING THE BOAT AND VEHICLE FROM MOVING WAS THE TRANSMISSION PARK. BECAUSE OF THIS INCIDENT THE VEHICLE WAS TAKEN TO THE CHEVROLET DEALER. A DEFECTIVE "CLIP" HAD ALLOWED THE BRAKE FRICTION MATERIAL TO RUB THE BRAKE DRUM SURFACE AND WEAR TO THE POINT OF BEING TOTALLY INEFFECTIVE.MANY OF THESE VEHICLES HAVE THE DEFECT AND THE OPERATORS DO NOT KNOW THAT THEY NO LONGER HAVE A WORKING PARK BRAKE. GM HAS ISSUED A SERVICE BULLETIN WITH INFORMATION ABOUT A FIX BEING AVAILABLE BUT THE OWNERS ARE NOT AWARE OF IT. THE DEALER CHARGED APPROXIMATELY $200.00 TO REPLACE THE COMPONENTS DUE TO THEIR VIEW THAT IT IS NORMAL WEAR. THIS IS A WIDESPREAD PROBLEM THAT NEEDS TO BE REMEDIED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 15, 200437,890 milesNY

2002. CHEVROLET SILVERADO, LESS THE 38,000 MILES ON TRUCK. ALL 4 ROTORS WERE DISINTEGRATED REPLACED ALL 4 ALL NEW PADS.STILL WHEN APPLYING BRAKE, BRAKES STILL GO RIGHT TO THE FLOOR.VECHILE SLOW TO COME TO A STOP.WARRENTY RAN OUT BY 1,000 MILES. AFTER INVESTIGATED ON INTER NET AND FOUND AT LEAST 33 COMPLAINTS OF THE SAME THING. AT MY CARSTATS.COM. THOUGHT I SHOULD BE BROUGHT TO YOUR ATTENTION. DEAL SEEM UNWILLING TO HELP......DEPAULA CHEVORLET, CENTRAL AVE ALBANY, NEW YORK.*AK

Steering
Filed Oct 12, 2004NH

TRUCK PULLS,TOWARD THE RIGHT WHEN STEERING WHEEL IS CENTERED , DEALER HAS HAD THIS TRUCK NUMEROUS TIMES AND SAYS THIS IS NORMAL.THIS IS A SAFETY ITEM YOU HAVE TO RECORRECT STEERING ALL THE TIME, NO WEAR TO TIRES ,STEERING BOX AND SHAFTS HAS BEEN REPLACED. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Oct 9, 200426,000 milesOH

BRAKE FAILURE 2002 CHEVY SILVERADO. REPLACE ABS SENSORS FRONT WHEELS. *NM

Fuel System, Other › Delivery › Fuel Pump
Filed Oct 6, 200427,400 milesCA

2002 SIVERADO 2500HD 6 LITER ENGINE QUITS. FUEL PUMP FAILED WITH ONLY 27400 MILES ON THE VEHICLE.*AK

Exterior Lighting › Headlights › Switch
Filed Oct 4, 200415,000 milesOR

WHILE DRIVING HEADLIGHTS GO OUT INADVERTENTLY. CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER, AND THEY REPROGRAMMED THE COMPUTER, BUT THE LIGHTS STILL GO OUT. *AK THE LIGHTS WENT OUT COMPLETLY BOTH HEADLIGHTS AND DASH. HEADLIGHTS ONLY WORKED WHEN THE CONSUMER HELD THE DIMMER SWITCH WHILE DRIVING. *TC

TiresCrash
Filed Sep 30, 200444,000 milesFL

CONSUMER WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 66 MPH THE TIRE BLEW OUT. THE FRONT WHEEL ASSEMBLY SNAPPED OFF RIGHT BEHIND THE BRAKE HUB ASSEMBLY. THEN, VEHICLE DROPPED DOWN ON ITS FRAME AND SKIDDED ALONG THE ROAD FOR ABOUT 150 TO 200 YARDS AND THEN SKIDDED INTO A GUARD RAIL. CONSUMER CONTACTED THE MANUFACTURER , AND WAS TOLD THAT THE MANUFACTURER WILL SEND SOMEONE TO INVESTIGATE THE SITUATION. CURRENTLY, GM DENIED THE CLAIM.*AK RIGHT FRONT WHEEL ASSEMBLY BROKE OFF AT THE UPPER BALL JOINT. *TC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 28, 200430,000 milesNY

THE ABS FAILED, AND THE VEHICLE WENT INTO A CHAIN LINK FENCE. THE CONSUMER CONTACTED THE MANUFACTURER, AND THEY WON'T RETURN CALLS. HOWEVER, DEALERSHIP FIXED THE PROBLEM, AND TOLD CONSUMER THAT THIS PROBLEM ONLY OCCURRED AT SLOW SPEEDS. *AK THE BRAKE SYSTEM FAILED WHILE THE CONSUMER WAS PARKING. *SC GM WOULD NOT COVER THE DAMAGES TO THE CONSUMERS VEHICLE. *JB

Structure › Body › Tailgate › Hinge and Attachments
Filed Sep 28, 2004CT

2002 CHEVROLET 2500HD PICK-UP TRUCK CARGO BOX TAILGATE SUPPORT CABLES FAILED WITHOUT WARNING; NEAR-MISS PERSONAL INJURY. *AK

Steering
Filed Sep 18, 2004VA

2002 SILVERADO, STEERING NOISE WHEN GOING AROUND A CURVE. CAN ALSO FEEL IT IN THE STEERING WHEEL.IT IS LIKE A "CLUNKING NOISE" STEERING FEELS SLOPPY.*AK

Engine and Engine Cooling
Filed Sep 16, 200450,000 milesNY

A RECALL (04V357000) WAS ISSUED FOR THE CAM SHAFT POSITION SENSOR. THE CONSUMER WAS UNABLE TO FIND AN AUTHORIZED DEALER TO REPAIR THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Steering › Column
Filed Sep 9, 2004MN

A VERY NOTICEABLE CLUNK IN THE FRONT END WHEN TURNING RIGHT OR LEFT. CAN BE FELT THROUGH THE STEERING WHEEL AND ON THE FLOOR. THIS PROBLEM HAS EXSISTED FOR OVER 15,000 MILES. DEALER PUT AN EXTRA HEAVY GREASE IN STEERING SHAFT. ONLY LASTED FOR ABOUT 2,000 MILES. SEVERAL MORE GREASE ATTEMPTS. NO IMPROVEMENT. AT 35,900 MILES NEW FRONT SHOCKS. PROBLEM IS STILL PRESENT. I AM CONCERNED AS TO WHAT MAY COME NEXT. LOSS OF STEERING? TRUCK IS NOW OUT OF WARRANTY AND I AM APPARENTLY ON MY OWN.*AK

Steering › Column
Filed Sep 8, 200421,000 milesOK

CONSUMER COMPLAINED ABOUT STEERING COLUMN PROBLEM. CONSUMER TOOK VEHICLE TO CHEVROLET DEALERSHIP, AND WAS TOLD THAT THIS PROBLEM WAS NOT A SAFETY ISSUE. MANUFACTURER INSISTED THAT CONSUMER HAD TO REPAIR THE PROBLEM AND SEND IN THE BILL, AND THEY MAY CONSIDER IT. MEANWHILE, THE PROBLEM RECURRED, AND NOTHING WAS BEING DONE ABOUT IT.*AK THE FRONT END AND STEERING COLUMN KNOCKED AT 21000 MILES. THE DEALER FILLED THE COLUMN WITH GREASE WHICH CORRECTED THE PROBLEM UNTIL THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER INDICATED THAT IT SOUNDED LIKE THE FRONT END WAS FALLING APART. THE DEALER INDICATED THAT A NEW JOINT FOR THE STEERING COLUMN IS NECESSARY. *NM

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 3, 200429,200 milesNY

FRONT/REAR BRAKES WORE OUT PREMATURELY. DEALERSHIP REPAIRED THE PROBLEM. *AK

Power Train › Automatic Transmission
Filed Aug 24, 2004PA

WHEN SHIFTING FROM PARK TO DRIVE OR REVERSE WHILE APPLYING THE BRAKES A LOUD CLANKING NOISE WAS HEAD FROM THE REAR. ALSO, THE PASSENGER'S SIDE SEAT UNEXPECTEDLY UNRAVELED. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE REAR SLIP YOKE OF THE TRANSMISSION NEEDED TO BE REPLACED. *AK

Power Train › Automatic Transmission
Filed Aug 20, 200423,000 milesOH

TRANSMISSION FAILURE AT 23000 MILES. THE REACTION GEAR SET WAS REPLACED UNDER WARRANTY. THE MECHANICS MADE IT SOUND LIKE THIS IS A COMMON PROBLEM AND I'M ON THE THIRD GENERATION PART.*AK

Service Brakes, Hydraulic
Filed Aug 12, 200438,400 milesNY

WHILE DRIVING AT LOW SPEEDS, THE DRIVER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT HOME. *JB WHEN SLOWING DOWN A SPEEDS OF 0-5 MPH THE BRAKE PEDAL BECAME HARD TO DEPRESS THEN THE ABS WOULD ACTIVATE. IF THERE WAS ENOUGH TIME, THE BRAKE PEDAL COULD BE PUMPED THEN THE ABS WOULD STOP, THEN THE VEHICLE WOULD STOP. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 8, 2004NY

MY ABS CHATTERS AND IT PUSHES HARD AND DOES NOT WANT TO STOP. I JUST HAD NEW ROTORS PUT ON IN MAY AND IN OCT I HAD NEW DISCS AND ROTORS TURNED DOWN..IT IS FULL OF BRAKE FLUID. I HAVE A WARRANTY ON IT BUMPER TO BUMPER AND NOT SURE IF IT COVERS IT. I WORK CONSTRUCTION OUT OF TOWN AND NEED A RELIABLE VEHICLE. I HAVE TO TAKE IT TO MY DEALER TO HAVE IT CHECKED OUT YET. I HAVEN'T HAD THE TIME DUE TO WORKING OUT OF TOWN. THIS SHOULD NOT BE HAPPENING. WHAT CAN I DO? *AK

Structure › Body › Tailgate › Hinge and Attachments3 injured
Filed Aug 4, 2004IL

WAS PASSENGER IN 2002 CHEVROLET TRUCK LOW MILEAGE NEW PURCHASE FOR YOUNG OWNER, MYSELF AND TWO YOUTHS ON TAILGATE 12 MILES AN HOUR ON COUNTRY ROAD BOTH CABLES BROKE AT THE SAME TIME IN THE SAME SPOT TAILGATE DROPPED, RESULTED IN HEAD TRAUMA AND CONTINUING MEDICAL TREATMENTS. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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