Page 8 of 15 · complaints 351–400 of 710

2002 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 12, 2005MI

DT CONTACT STATED THAT THE BRAKES IN HIS VEHICLE WERE NOT WORKING CORRECTLY. WHEN THE CONTACT APPLIED THE BRAKES, THE ANTI LOCK BRAKE SYSTEM KICKED IN. WHEN THE BRAKES WERE APPLIED THE VEHICLE SLOWED DOWN, BUT DID NOT COMPLETELY STOP FOR ABOUT 2-3 FEET. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 11, 200517,684 milesNY

DT: THE ABS SYSTEM, THE BEARINGS WENT OUT ON BOTH SIDE IN THE FRONT ON BOTH TIRES. COULD HEAR POPPING ON BRAKES BEFORE THEY FAILED. THEY WENT OUT WHILE DRIVING. THE CONSUMER HAD BRAKES REPAIRED AND PAID OUT OF POCKET. THEY REPLACED BOTH SIDES OF BRAKES TODAY. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 11, 2005MI

DT: THE CONTACT IS HAVING PROBLEM WITH HER ABS BRAKES SHE SAYS THAT WHEN YOU GO TO STOP AND USE THE BRAKES YOU CAN'T USE THEM BECAUSE THEY EASE UP AND FREEZE. WHEN SHE PUSHED ON THE PEDAL IT LOCKED UP AND MADE A NOISE AND THEY WILL NOT WORK. THE ONLY THING PRIOR TO THE FAILURE IS THE NOISE THAT SHE HEARS. THE VEHICLE IS A FOUR WHEEL DRIVE. THE FAILURE HAS ALMOST CAUSED QUITE A FEW ACCIDENT'S. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 10, 200565,000 milesMI

I AM EXPERIENCING UNDESIRED APPLICATION OF THE ANTI-LOCK BRAKE SYSTEM ON MY 2002 CHEVROLET SILVERADO PICK UP TRUCK DUE TO FAULTY WHEEL HUB SPEED SENSORS. IT STARTED OUT AS A ONCE IN A WHILE THING A COUPLE MONTHS AGO AND IS NOW AN ALMOST ROUTINE OCCURANCE ON ALMOST EVERY BRAKING. WHEN THE ABS APPLIES, THE STOPPING DISTANCE IS ALMOST DOUBLED. THIS OCCURS AT SPEEDS BELOW 10MPH, WHICH IS WHEN YOU ARE USUALLY CLOSING THE RANGE ON WHATEVER YOU'RE TRYING TO STOP FOR. ASIDE FROM HAVING IT CHECKED OVER BY A LOCAL CHEVROLET DEALER, NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. THE COST ESTIMATE HAS RANGED FROM $300.00 UP TO OVER $1,000.00. I WAS TOLD THE PROBLEM WAS CORROSION RELATED DUE TO BEING KEPT OUTSIDE AND DRIVEN ON DIRT ROADS, ETC. THE TRUCK WAS PURCHASED FROM MY UNCLE WHO DROVE IT ON PAVED ROADS, KEPT IT IN A HEATED GARAGE, AND IT HAS SEEN ONLY OCCASIONAL EXPOSURE TO ROAD SALT. IT IS ONLY IN THE LAST YEAR THAT IS HAS BEEN PARKED OUTDOORS ON A REGULAR BASIS. I HAVE NOT DONE THE REPAIRS AS I AM GOING TO PERSUE IT WITH GM TO PAY FOR THEM SINCE THIS IS A VERY COMMON PROBLEM AND IS NO WAY RELATED TO ANYTHING I'VE DONE, AS WELL AS BEING OUT OF MY BUDGET IF THE COST BECOMES EXCESSIVE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 10, 200552,000 milesMI

VEHICLE LOST BRAKING POWER DUE TO EXCESSIVE RUST BUILDUP ON ALL FOUR ROTORS. THIS SITUATION IS ESPECIALLY DANGEROUS WHEN THE ANTILOCK SYSTEM ACTIVATES. THE FIRST TIME I THOUGHT I WAS GOING TO RUN INTO THE STOPPED VEHICLE IN FRONT OF ME THEN AGAIN WHEN I ENDED UP IN THE INTERSECTION. NO ACCIDENTS, BUT A CLOSE CALL. GM WOULD NOT REPAIR UNDER WARRANTY AT 52,000 MILES. I REPAIRED THE VEHICLE MYSELF BUT AM CONCERNED THAT THERE ARE ALOT OF OTHER VEHICLES OUT THERE WITH THE SAME PROBLEM. CUSTOMER SERVICE SINCE ADVISED ME THAT MY VEHICLE IS NOT PART OF ANY RECALL.

Parking Brake
Filed May 10, 200557,000 milesTX

EMERGENCY BRAKE FAILURE AT 57000 MILES, ATE UP DRUM/ROTOR, NEVER ADJUSTED PROPERLY FROM NEW. USED AT EVERY ENGAGEMENT OF PARK. DEALER SAID HE HAD SEEN MANY WITH SAME PROBLEM DUE TO FAULTY DESIGN BY CHEVROLET. EXPENSIVE TO HAVE FIXED AND NO GUARANTEE IT WON'T HAPPEN AGAIN AT 50K+/- MILES.

Tires
Filed May 10, 200555,000 milesMO

2002 CHEVROLET SILVERADO EXPERIENCING PROBLEMS WITH THE GOODYEAR WRANGLER RTS TIRES.*MR A COUPLE THOUSAND MILES AFTER THE TIRES WERE INSTALLED THE CONSUMER HEARD TIRES NOISE WITH VIBRATIONS. THE VEHICLE WAS INSPECTED AT THE DEALER WHO INFORMED THE CONSUMER THAT EVERYTHING WAS FINE. THE CONSUMER CHOSE TO REMOVE THE TIRES AND INSTALL SNOW TIRES. ONCE THE TIRES WERE CHANGED THE NOISE AND VIBRATION NO LONGER EXISTED. WHEN THE CONSUMER INSPECTED THE TIRES HE NOTICED SIDEWALL BULGES, BUMPS AND OTHER IRREGULARITIES. *NM

Service Brakes, Air › Antilock
Filed May 9, 200568,000 milesNY

DT: PROBLEMS WITH ABS SYSTEM, VERY TOUGH ON BRAKES. HAD 3 SETS OF BRAKES IN 68,000. ABS CUTS IN WHEN JUST BEFORE YOU COME A STOP. ABS HAS BEEN GOING PAST 2 MONTHS. CONSUMER HAS HAD THE PROBLEM CHECKED (ABS) ALREADY. *AK

Service Brakes, Air › Antilock
Filed May 9, 200512,005 milesMI

I STARTED NOTICING IN MARCH OF THIS YEAR THAT SOMETIMES MY ANTILOCK BRAKES KICKED IN WHEN THERE WAS NO APPARRENT REASON FOR THEM TO DO SO. FIRST IT WAS MAYBE ONCE A WEEK AND THEN IT GOT TO BE EVERYDAY. I TOOK MY TRUCK TO THE DEALER WHERE IT WAS PURCHASED, APPLEGATE CHEVROLET, AND THEY SEEMED TO KNOW RIGHT AWAY WHAT WAS WRONG. MY ANTI-LOCK BRAKE SENSORS WERE CORROTED. $300 LATER IT WAS FIXED. THREE OF THE SENSORS THEY WERE ABLE TO CLEAN, ONE BROKE. I HAVE THE BROKEN ONE THAT HAD TO BE TOTALLY REPLACED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 9, 200550,000 milesIL

ABS COMING ON AT LOW SPEEDS (UNDER 10 MPH) IN DRY CONDITIONS. THIS STARTED IN JAN. 2005 WHEN I BOUGHT THE TRUCK AND CONTINUED UNTIL APPROX. LATE MARCH. THIS DID NOT CAUSE ANY ACCIDENTS BUT THERE WERE SEVERAL CLOSE CALLS. I DIDN'T TAKE TO THE CHEVY DEALER TO GET IT LOOKED AT, BUT I DID NOTICE AFTER I WOULD WASH THE TRUCK THAT THE PROBLEM WOULD BE MUCH BETTER FOR A TIME THEN START UP AGAIN.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 8, 200539,000 milesMI

UNWANTED ABS BRAKE ACTIVATION ALMOST CAUSED 4 ACCIDENTS WITH MY 2002 CHEVY SILVERADO. AFTER THE DEALER TOLD ME I COULDN'T REPLACE JUST THE SENSOR AND THAT I HAD TO REPLACE A PART THAT WAS FINE JUST TO REPLACE THE SENSOR BECAUSE IT WAS BUILT INTO THAT PART AND IT WAS GOING TO COST ALMOST $600 I JUST PULLED THE FUSE ON THE ABS. NOW I HAVE NO ABS AND HAVE TO LOOK AT TWO WARNING LIGHTS ON THE DASH ALL THE TIME. THE TRUCK ONLY HAD AROUND 39000 MILES ON IT WHEN THIS HAPPEND. ALSO THE PARKING BRAKE DIDN'T WORK AND AFTER ADJUSTING, IT STILL BAIRLY WORKS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 8, 2005KY

THIS CONCERNS THE BRAKE PROBLEM ON GM TRUCKS. MY 2002 SILVERADO'S BRAKING NEVER WAS GREAT, WHEN HARD BRAKING IS APPLIED, THE PEDAL WILL BOTTOM OUT AND YOU HAVE TO PUMP PEDAL TO STOP. NOW THE ABS SYSTEM HAS FAILED AND THE PEDAL HAS LOCKED UP ON ME AT LEAST FOUR TIMES, NEARLY CAUSING ACCIDENTS. I HAD TO PULL ABS FUSE JUST TO BE ABLE TO DRIVE IT AND BE ABLE TO STOP. THE PEDAL WOULD LOCK UP SO HARD THAT I HAD TO STOMPED IT TO BREAK IT FREE.

Service Brakes, Air › Antilock › Wheel Speed Sensor
Filed May 8, 200538,000 milesME

ON A COUPLE OF PREVIOUS OCCASIONS, THE ABS SYSTEM IN MY 2002 CHEVY SILVERADO 4X4 EXTENDED CAB ENGAGED ON ME AT WHILE BRAKING AT STOP LIGHTS ON MY WAY TO WORK. THIS CAUSED MY BRAKING DISTANCE TO DOUBLE OR EVEN TRIPLE ON HILL STOPS. I WAS VERY UPSET AT THESE FALIURES IN THE BRAKING SYSTEM AND IMMEDIATELY TOOK IT TO THE CLOSEST SERVICE STATION TO BE LOOKED AT. BECAUSE THEY WERE NOT A GM SERVICE CENTER, THEY HAD NO KNOWLEDGE OF THIS KNOWN PROBLEM WITH THE ABS SPEED SENSORS IN THE SILVERADO'S SO THERE WAS NOTHING THEY COULD DO TO FIX THIS. I THEN SET OUT TO MY CHEVY DEALERSHIP AFTER WORK TO GET THIS LOOKED AT. ON MY TRIP TO FOREST CITY CHEVROLET IN PORTLAND, MAINE I WAS EXITING THE HIGHWAY AND MAKING MY WAY DOWN THE TWISTING OFFRAMP TO THE STOP LIGHT WHEN I APPLIED THE BRAKES, THE ABS SYSTEM KICKED IN AT ABOUT 20 MPH! (NOT THE 5 TO 10 MPH AS OFFICIALLY SUGGESTED BY GM) I DID EVERTHING IN MY POWER AND REACH TO STOP THE VEHICLE BEFORE CRASHING INTO STOPPED TRAFFIC AHEAD OF ME INCLUDING APPLYING THE PARKING BRAKE. THIS WAS THE SCARIEST MOMENT IN MY 14 YEARS OF DRIVING. I IMMEDIATELY PULLED THE ABS SYSTEM FUSE TO DISABLE THIS DISASTER OF A BRAKING SYSTEM AND CONTINUED TO THE DEALERSHIP. FROM THERE I WAS CHARGED 70 DOLLARS FOR A "DIAGNOSES" OF FAULTY ABS SPEED SENSORS AND ANOTHER 400+ DOLLARS TO REPLACE THEM. WHAT REALLY HURTS ME IS THAT THEY HAVE KNOWN TECHNICAL BULLETINS ABOUT THIS KNOWN DANGEROUS PROBLEM AND DO NOT NOTIFY THE OWNERS LIKE MYSELF TO WARN US OF POSSIBLE BRAKE FAILURE!!

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 6, 2005VA

CONSUMER STATED: BRAKES LOCKED UP, DOES SO AT SLOW SPEEDS AT 10-15MPH. PUSHED BRAKES TO FLOOR AND THEN LET OFF AND HAVE TO PUSH AGAIN. *AK

Tires › Temporary/Emergency Spare Tire
Filed May 6, 200546,000 milesTX

DT: WHILE DRIVING THE CABLE FROM WHICH MY SPARE WAS ATTACHED BROKE LOOSE, AND THE TIRE LANDED TO THE SIDE OF THE ROADWAY. SPEED WAS ONLY 35 MPH AT THE TIME, THIS HAPPENED WITHOUT WARNING. NO REPAIRS HAVE BEEN MADE. DEALER REFERRED TO NHSTA. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed May 5, 2005MI

DT: THE ABS ACTIVATED WHILE ATTEMPTING TO STOP THE VEHILE. THE DEALER REPALCED THE R AND L SENSOR, THE BRAKES, THE CALIPERS AND STILL THE ABS SYSTEM KICKS IN. *NM

Service Brakes, Hydraulic
Filed May 5, 2005NJ

DT: WHEN THE DRIVER STARTED TO APPLY THE BRAKES (LIGHTLY), THEY FELT LIKE THEY DIDN'T HAVE POWER BRAKES AND THE VEHICLE DIDN'T STOP THE WAY THAT IT NORMALLY DID. THE CONSUMER PRESSED HARD ON THE BRAKE PEDAL BUT THE VEHICLE STILL DID NOT STOP. ON ANOTHER OCCASION THE CONSUMER APPLIED THE BRAKE AND THE AND ACTIVATED FOR ABOUT 5 SECONDS THEN RETURNED TO NORMAL. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 4, 200548,000 milesNY

ABS INITATES ON DRY PAVEMENT AS I DECELERATE FROM ABOUT 6 MPH TO ABOUT 3MPH. THIS HAPPENS APPROXIMATELY 50% OF EVERY STOP. I HAVE NOT HAD ANY INCIDENTS, AS I AM THE ONLY DRIVER, AND ALLOW EXTRA DISTANCE. AFTER TALKING WITH 4 CO-WORKERS WHO HAVE/HAD THE SAME PROBLEM, I PULLED THE ABS FUSE AND HAVE NOT COMPLETED A REPAIR YET. MY EXTENDED WARRANTY PROVIDER CLAIMS IT IS A SERVICE CLAIM, WHICH IS NOT COVERED UNDER WARRANTY. DEALERSHIP SAYS IT'S A COMMON PROBLEM WITH THIS MODEL, NOT COVERED UNDER THE EXTENDED WARRANTY. SAYS IT'S RUST BUILD UP UNDER THE SPEED SENSOR, AND NEEDS TO BE CLEANED & RESEATED. I READ ABOUT THIS INVESTIGATION ON MY COMPANY WEBSITE, AND DECIDED TO REGISTER MY PROBLEM TO HELP THE RESEARCH.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 4, 200518,000 milesOH

WHILE DRIVING UNDER 5 MPH ANTI LOCK BRAKES KICK IN AND BRAKES FAIL IN ALL WEATHER CONDITIONS, ONLY AT LOW SPEEDS. THIS CAUSES EXTENDED STOPPING DISTANCE. NO WARNING PRIOR TO FAILURE. OCCURS UNDER NORMAL BRAKING CONDITIONS. 4 WHEEL ANTI LOCK. BRAKE FAILURE IS PROGRESSIVE. VEHICLE IS REGULARLY SERVICED, AND DIAGNOSTIC TEST WAS CONDUCTED 12/01/04. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 4, 200538,000 milesMI

I OWN A 2002 CHEVY SILVERADO. I READ IN THE NEWSPAPER ABOUT AN INVESTIGATION INTO GM PICKUP TRUCK ANTILOCK BRAKES. IT DESCRIBED EXACTLY WHAT I HAVE BEEN EXPERIENCING SINCE JAN OF 2005. AT LOW SPEEDS, USUALLY IN PARKING LOTS, MY ANTILOCK BRAKES ENGAGE EVEN THOUGH THE ROAD CONDITIONS ARE COMPLETELY DRY. THE RESULT IS THAT MY VEHICLE REQUIRES 2-5 FEET MORE DISTANCE TO COME TO A COMPLETE STOP. I TOOK MY BRAKES APART TO INSPECT THEM AND CLEAN THEM. I FOUND NOTHING WRONG AND THERE WAS PLENTY OF BRAKE PAD LEFT. THE ROTORS LOOKED FINE ALSO. CLEANING THE BRAKES DID NOT SOLVE THE PROBLEM. IT HAS HAPPENED 100+ TIMES SINCE JANUARY. IT IS ALWAYS AT LOW SPEEDS AND THE ROAD CONDITIONS ARE JUST FINE. NONE OF THE DASHBOARD LIGHTS COME ON INDICATING A PROBLEM. A FEW MONTHS BACK I DISCUSSED THE PROBLEM WITH A FEW COWORKERS AND FOUND THAT 2 OF THEM WERE EXPERIENCING THE SAME PROBLEM. ONE GUY HAS A 1999 CHEVY PICKUP AND THE OTHER GUY HAS A CHEVY PICKUP BUT I AM UNSURE OF THE MODEL YEAR OF HIS. HOPE THIS HELPS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 3, 200545,500 milesPA

CONTACT STATES: HAVING PROBLEMS WITH THE BRAKING SYSTEM ON A GM PICKUP TRUCK. ABS SYSTEM KEEPS ACTING UP. DEALER IS NOT HELPFUL AT ALL. WHEN HE PRESSES ON BRAKES ABS SENSORS KICK IN, AND TAKES AWAY ALL OF THE POWER FROM THE BRAKES , AND VEHICLE ACCELERATES THROUGHOUT THE INTERSECTIONS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 3, 20056,000 milesPA

2002 CHEVROLET SILVERADO 1/2 TON PICKUP...... ANTI-LOCK BRAKES MALFUNCTION.... HAD AT LEAST 6 INSTANCES WHERE IT SEEMS THAT THE BRAKES DO NOT WORK AS I ATTEMPT TO SLOW DOWN OR COME TO A COMPLETE STOP..... I AM NOW IN THE HABIT OF BEGINNING TO STOP AT LEAST 100 FEET SHORTER THAN WHAT I SHOULD NORMALLY EXPECT TO.... MOST TIMES IT HAPPENS, IT SEEMS THAT THE ANTI-LOCK FEATURE TAKES OVER, WHEN THERE SHOULD BE ABSOLUTELY NO REASON TO DO SO (DRY PAVEMENT AND LESS THAN 15 MPH)...NEEDLESS TO SAY, IT IS NOT A POSITIVE FEELING TO "HOPE" THAT THE BRAKES ARE INDEED GOING TO WORK..... WHAT I FIND AGGRAVATING IS THAT I CONTACTED 2 SEPARATE GM DEALERSHIPS WITH THIS ISSUE, ONE DEALERSHIP SAID THAT THE COMPUTER "KNOWS THE NECESSARY STOPPING DISTANCE" (I ASKED IF THE COMPUTER CAN SEE THE CAR IN FRONT OF ME WHICH I AM ABOUT TO REAR-END)......THE OTHER DEALERSHIP SAID "SORRY, THEY ALL DO THAT FROM TIME TO TIME"..... IT IS ONLY AFTER REALIZING THAT NHTSA IS LOOKING INTO COMPLAINTS WITH BRAKING ON THESE VEHICLES THAT I WANT TO MAKE KNOWN THAT IT IS INDEED MORE OF A SAFETY ISSUE THAN WHAT GM'S CORPORATE POSITION IS TAKING.... I FEEL THAT IT IS ONLY A MATTER OF TIME BEFORE MY VEHICLE IS ONE OF THOSE INVOLVED IN A FENDER BENDER, OR GOD FORBID, I RUN OVER A PEDESTRIAN IN A CROSSWALK.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 3, 200534,000 milesME

TRUCK FAILS TO STOP AT LOW SPEED. WE HAVE EXPERIENCED THIS ON TWO VEHICLES, A 1998 CHEVROLET SIVERADO AND OUR CURRENT 2002 CHEVROLET SILVERADO.

Service Brakes, Air › Antilock › Wheel Speed SensorCrash
Filed May 3, 200575,000 milesMI

1.I OWN A 2002 CHEVY SILVERADO. THE ANTILOCK BRAKES WERE COMING ON WHEN I WOULD COME TO A SLOW STOP OR THE END OF A STOP. MOST OF THE TIME THEY WOULD JUST GRIND BUT A COUPLE OF TIMES THE BRAKES FAILED. 2. THE FIRST TIME THEY FAILED I RAN INTO MY GARAGE DOOR AND JUST DENTED IT A LITTLE. THE SECOND TIME I WAS IN A PARKING LOT AND SMASHED INTO A PARKED CAR. I DID DO A POLICE REPORT ON THAT ONE. THROUGH THE FENTON POLICE DEPARTMENT (2005-001636). 3. I TOOK THE TRUCK TO THE DEALER WHO TOLD ME THE ANTILOCK BRAKE SENSOR HAD CORROSION ON IT AND WAS CLEANED FOR $250 BUCKS. THAT IS ALL THEY DID.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 3, 200530,000 milesVA

CONTACT STATED: TOOK TRUCK TO DEALER YESTERDAY. REAR BRAKE SYSTEM HAD TOTALLY RUSTED AND FELL APART. THE EMERGENCY BRAKE WAS GONE. ROTORS FELL APART/RUSTED. HAD NO REAR BRAKES. 1 YEAR AGO HE HAD THE CAR INSPECTED AND NOTHING WAS WRONG THEN.*AK

Equipment
Filed May 3, 200540,000 milesPA

2 MO. AFTER INSPECTION OF 2002 SILVERDO TRUCK(2-05) BRAKES STARTED TO MAKE A GRINDING NOISE. EXCESSIVE BUILD-UP OF RUST ON ROTORS-CHECKED BRAKE SHOES AND ALL WERE IN GOOD SHAPE-CONTACTED DEALER AND WAS TOLD TO HAVE ROTORS TURNED DOWN AT MY EXPENSE EVEN AFTER BUYING EXTENDED WARRENTY. MY FATHER JUST HAD HIS BRAKES REPAIRED 2 MO. AGO FOR THE SAME PROBLEM ON A 2001 SILVERDO TRUCK AND A 2 PEOPLE I WORK WITH HAD THE SAME PROBLEMS

Power Train › Automatic Transmission
Filed May 2, 200574,500 milesPA

2002 CHEVY SILVERADO 1500 4X4 5.3L TRANSMISSION.SUN GEAR..AT 75000 MILES THE GEAR FAILED IN A PARKING GARAGE WHEN I PARKED MY TRUCK I HAD APPOX.2 FEET BETWEEN MY TRUCK AND THE WALL.WHEN I RETURNED TO MY VEHICLE THE TRUCKS FRONT BUMPER WAS TOUCHING THE WALL.THANKFULLY IT WASN'T PARKED SO IT WOULD HAVE ROLLED DOWN THE RAMP. AFTER STARTING MY VEHICLE IT DID NOT HAVE REVERSE AND AFTER GETTING IT OUT OF THE RAMP IT WOULD NOT SHIFT INTO 2ND GEAR.I SPOKE WITH THE DEALER THAT I HAD PURCHASED THE TRUCK FROM AND HE SAID THAT IT WAS A COMMON PROBLEM.ALSO I TALKED TO OTHER PEOPLE THAT HAVE THE SAME TRANSMISSION AND THEY HAVE HAD THE SAME PROBLEMS. I THENK THERE SHOULD BE A RECALL ON THIS BECAUSE IF I HAD SOMETHING IN TOW OR THE PARKING BRAKE WERE TO FAIL IT COULD POSIBLY INJURE OR KILL SOME ONE IF IT WERE TO ROLL AWAY. I HAD TO HAVE MY TRANSMISSION REBUILT AND THE TRANSMISSION SHOP SAID THAT IT WAS A COMMON PROBLEM AND THAT GM HAS COME OUT WITH A REVISED PART THAT IS HARDEND.

Visibility › Rearview Mirrors/Devices
Filed Apr 28, 200551,000 milesMI

WHILE DRIVING AND UPON LOOKING INTO THE PASSENGER SIDE MIRROR ONE COULD NOT SEE WHAT WAS COMING UP ON THE SIDE SHIFTER. CONSUMER CONTACTED THE DEALER. HOWEVER, CONSUMER WAS TOLD THERE WAS NOTHING THEY COULD DO. ALSO, TRANSMISSION WILL INTERMITTENTLY FAIL. CONSUMER STATED THAT WHEN DRIVING THROUGH WATER OR MUD SHIFT LEVER WILL FREEZE UP. *AK POOR DESIGN, MUD, SNOW, ICE TRAPPED ON TO SHIFTER CABLE AND SAFETY SWITCH, THEN THEY FREEZE INTO POSITION AND ALSO CAUSES SAFETY SWITCH TO MALFUNCTION AND GO BAD. *BF

Steering › Column
Filed Apr 27, 200524,817 milesMD

OWNER - 02 CHEV SILVERADO PICKUP - VIN [XXX]. RECENTLY, I BEGIN TO DETECT A CLUNKING NOISE COMING FROM THE STEERING COLUMN. AT TIMES, YOU COULD ACTUAL FEEL THIS THROUGH THE STEERING WHEEL. I CHECKED SEVERAL ON LINE CONSUMER SITES AND DISCOVERED THIS IS A DOCUMENTED PROBLEM W/ SEVERAL TYPES OF GM VEHICLES. WHEN I CONTACTED SEVERAL GM DEALERSHIPS, I WAS INFORMED THEY WERE AWARE OF THIS COMPLAINT. WHEN I QUESTIONED THE DEALERSHIPS FURTHER, THEY INFORMED GM HAD ISSUED SERVICE BULLETINS ON THIS ISSUE AND HAD ALSO REVISED THE INTERMEDIATE STEERING SHAFTS DESIGN AND REPLACEMENT SHAFTS ARE ON BACK ORDER. WHEN I CONTACTED GM,THEY CONTEND, THIS IS NOT A SAFETY ISSUE, BUT READILY ADMITTED THE ORIGINAL DESIGN HAS PROBLEM. GM ALSO CONTENDS IT IS NOT UNSAFE, NOR ARE THE SHAFTS UNDER RECALL CONSIDERATION. I QUESTION GMS VIEWS ON THIS ISSUE. ARE THESE STEERING SHAFTS BEING TESTED OR REVIEWED FOR POSSIBLE SAFETY DEFECTS? THE NOISE IN MY VEHICLE BECAME SO UNNERVING, I DECIDED TO HAVE THE SHAFT REPLACED, RATHER THEN CHANCE A FAILURE WHILE OPERATING THE VEHICLE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 26, 200511,815 milesPA

WHILE DRIVING DOWN A SLIGHT INCLINE IN ROAD WITH ABOUT 500 LBS OF WEIGHT IN BACK OF TRUCKAND WHEN BRAKES WERE APPLIED FOUND THE LEFT FRONT WHEEL HAD STRONG VIBRATIONS AND TENDED TO CAUSE THE VEHICLE TO PULL TO THE LEFT.*AK WENT TO DEALER FOR REPAIR / ANALYSIS, THEY FOUND THE LEFT FRONT DISK BRAKE ROTOR WAS EXCESSIVELY RUSTED AND LACKING CONTACT WITH THE DISK BRAKE PAD IN THE CENTER OF THE ROTOR. THE RIGHT SIDE ROTOR ALSO HAD EXCESSIVE RUSTING AND PITTING. DEALER ATTEMPTED TO CLEAN THE RUST BY "CUTTING" THE ROTORS ON A MACHINE, BUT AFTER SEVERAL ATTEMPTS THE ROTORS THICKNESS WAS BELOW LEGAL LIMITS AND THE RUST WAS STILL EXCESSIVE. DEALER REPLACED BOTH ROTORS UNDER WARRANTY. VEHICLE NOW DRIVES AND BRAKES AS IT SHOULD

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Apr 22, 2005KY

I RECEIVED TWO NEW TAILGATE CABLE SUPPORTS FROM A DEALER IN ARCADIA, FLORIDA THIS PAST WINTER. I INSTALLED THEM MYSELF ON MY 2002 CHEVY C2500 HD CREW CAB PICKUP. I HAVE REASON TO BELIEVE THE NEW CABLES ARE NOT MADE FROM STAINLESS STEEL AS THEY ARE SUPPOSED TO BE. THIS IS BECAUSE A MAGNET WILL STICK TO THE CABLES, JUST LIKE TO OLD ONES. THE DEALER REALLY HAD NO ANSWER OTHER THAN THE NEW CABLES WERE THE ONES THEY WERE INSTALLING ON EVERYONE'S VEHICLE THAT RESPONDED TO THE RECALL. I KNOW THAT 203 TYPE STAINLESS STEEL HAS A SMALL AMOUNT OF CARBON AND WILL ATTRACT A MAGNET SLIGHTLY, BUT I STILL BELIEVE THE "NEW" CABLES ARE THE SAME AS THE OLD ONES. THANK YOU, GENE FAULCONER. *JB

Power Train › Automatic Transmission
Filed Apr 22, 200560,000 milesNC

ON THE WAY TO MY DOCTOR'S APPT, I NOTICED THAT MY TRUCK DID NOT SHIFT TO 2ND VERY WELL, BUT I PARKED, AND WHEN I WAS ATTEMPTING TO BACK OUT OF PARKING SPACE, THE TRUCK WOULD NOT GO INTO REVERSE. ON THE WAY TO DEALERSHIP (RICK HENDRIX CHEVROLET), I NOTICED THAT IT WOULD NOT SHIFT INTO 4TH (OVERDRIVE). WHEN I HAD THE GUYS CHECK MY TRUCK, THEY TOLD ME THAT THE 2ND, 4TH AND REVERSE GEARS HAD GONE OUT ON MY TRUCK: A 2002 CHEVROLET SILVERADO 1500 4DR EXTENDED CAB LS 4WD 5.3LTR ENGINE. WHICH I HAVE HAD FOR 1 YEAR AND 6 MONTHS. THE DEALERSHIP WOULD NOT REPAIR IT UNLESS I PAY $1800! THERE IS CURRENTLY NO RECALL ON THIS PROBLEM, BUT THERE IS A KIT AVAILABLE FOR THE DEALERSHIP TO FIX IT! THERE ARE MANY COMPLAINTS I HAVE FOUND ON THE INTERNET ABOUT THIS SPECIFIC PROBLEM... I AM LUCKY SO FAR...I HAVE NOT BEEN INJURED OR MY 8 Y/O DAUGHTER WHO I HAVE FULL CUSTODY OF AND AM CONCERNED ABOUT HER WELL BEING WHEN RIDING IN MY VEHICLE! I GUESS PEOPLE HAVE TO DIE IN ORDER FOR A RECALL TO BE MADE BY GENERAL MOTORS. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 13, 200541,000 milesVA

THE INNER SIDE OF ALL FOUR ROTORS SEPARATED, RESULTING IN EXTENDED STOPPING DISTANCE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Apr 6, 200528,500 milesNY

2002 CHEVROLET SILVERADO EXPERIENCING PROBLEMS WITH THE ANTI-LOCK BRAKING SYSTEM. *MR THE VEHICLE STARTED TO VIBRATE AND CHATTER IN THE BRAKING SYSTEM WHICH WAS FELT THROUGHOUT THE PEDAL. WHEN THE FAILURE OCCURRED, THE CONSUMER RAN INTO A FENCE. THE PROBLEM WAS DIAGNOSED AS A FAILURE OF THE ABS SYSTEM LIKELY DUE TO CORROSION. *SC *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 5, 200546,990 milesME

WHILE GOING FORWARD IN A PARKING LOT MY BRAKES FAILED, IT WAS DRY PAVEMENT BUT THE ABS SYSTEM ACTIVATED AND I ALMOST HIT A BUILDING. THIS WAS THE SECOND INCIDENT. MY SPEED WAS UNDER 10 MPH AT THE TIME.*AK

Steering › Hydraulic Power Assist System
Filed Apr 4, 200527,000 milesNC

WHILE MAKING A LEFT TURN STEERING COLUMN FAILED TO TURN PROPERLY. DRIVER TURNED THE STEERING WHEEL AND IT WAS HARD TO TURN. ALSO, DRIVER COMPLAINED ABOUT A BRAKE PROBLEM. WHEN BRAKES WERE APPLIED THE PEDAL WENT TO THE FLOOR. DRIVER TOOK THE VEHICLE TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK......ALSO, STEERING HARD TO TURN WHEN APPLYING BRAKES. *AK

Seat Belts › FrontCrash1 injured
Filed Mar 24, 2005OK

A PIECE OF FURNITURE WAS LOCATED IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING, CAUSING THE DRIVER TO HIT THE FURNITURE. DRIVER LOST CONTROL OF A VEHICLE ,AND IT CRASHED INTO A CONCRETE WALL. DRIVER'S SIDE SEAT BELT FAILED, AND THE AIRBAGS DID NOT DEPLOY. DRIVER REFUSED MEDICAL ATTENTION AT THAT TIME AND WENT TO THE HOSPITAL ON HIS OWN. VEHICLE WAS TOWED BY THE INSURANCE COMPANY. *AK

Structure › Body
Filed Mar 23, 2005CA

THE COLOR ON MY DASHBOARD IS PEELING OFF. I TOOK IT TO MY LOCAL CHEVROLET DEALER, AND THEY INFORMED THAT THIS WAS NOTHING THEY COULD HELP ME WITH AND DID NOT KNOW WHY IT WAS HAPPENING. I OWN A 2002 CHEVYROLET TRUCK SILVERADO. *AK

Steering › Gear Box › Shaft Sector
Filed Mar 12, 2005VA

INTERMEDIATE STEERING SHAFT CLUNKING NOISE. *AK

Service Brakes, Air › Antilock › Wheel Speed Sensor
Filed Feb 28, 200562,000 milesMI

THE ABS SYSTEM ON CHEVY TRUCKS CAN CREATE AN UNSAFE OPERATING CONDITION. DURING A SLOW STOP, BELOW 5MPH, THE ABS ACTIVATES AND DOES NOT ALLOW THE VEHICLE TO STOP. ESPECIALLY DANGEROUS WHEN STOPPING IN PARKING LOTS WHERE PEOPLE MAY BE IN FRONT OF THE VEHICLE. THE FAULT IS CAUSED BY EITHER 1) FAILURE OF WHELL SPEED SENSOR OR 2) RUST BUILD UP ON THE WHEEL SPEED SENSOR MOUNTING. THERE ARE NO WARNINGS FROM THE VEHICLE WHEN THE FAULT WILL OCCCUR OR DOES OCCUR. THUS, THERE IS NOT WAY TO ADEQUALTELY PREDICT WHEN TO SERVICE THE SYSTEM AND AVOID THE POTENTIAL FAULT. IT IS A COMMON PROBLEM. I KNOW THIS BY VISITING THE CHEVYTRUCK.COM FORUMS WHERE MANY PEOPLE ARE DISCUSSING THE ISSUE. MANY PEOPLE HAVE REPORTED NEAR DISASTERS DUE TO THE ISSUE. IN MY OPINION, THERE IS A HIGH PROBABILITY OF SOMEONE BEING SERIOUSLY INJURED OR KILLED DUE TO THIS FAILURE. IF YOU REPLACE THE DEFECTIVE WHEEL SPEED SENSOR OR CLEAN TE MOUNTING FLANGE, YOU MAY RESOLVE THE SHORT TERM PROBLEM. MY ISSUE IS WITH THE DESIGN BECAUSE IF YOU CORRECT THE PROBLEM, YOU HAVE NO WARNING DEVICE TO INFORM YOU WHEN THE FAULT WILL REINITIATE. YOU ONLY LEARN OF THE FAULT WHEN IT ACTUALLY HAPPENS. BY THEN YOU COULD HAVE SERIOUSLY INJURRED OR KILLED SOMEONE. I HAVE REPORTED THIS PROBLEM TO CHEVROLET CUSTOMER SERVICE ON 2-25-05. IT IS A PROBLEM ON BOTH OF MY CHEVY TRUCKS. A 99 SUBURBAN AND A 2002 SILVERADO. BOTH HAVE APPROXIMATELY 65,000 MILES.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 22, 2005WV

2002 CHEVY SILVERADO Z71 TRUCK - BOUGHT NEW FROM MCCLINTON CHEVROLET PARKERSBURG WV. THE TRUCK STARTED WITH A CLICKING NOISE WHEN PUT IN REVERSE. TOOK TO MACHANIC WHO STATED THAT ALL 4 ROTORS WERE PITTED AND RUSTED AND NEEDED REPLACED. THE TRUCK HAS 54,000 MILES. TOOK TO TWO DIFFERENT CHEVY DEALERSHIPS THE SECOND FINALLY DIAGNOSED THAT THE CALIPERS WERE STUCK AND NOT ALLOWING THE PADS TO MOVE WHEN NECESSARY. THEY STATED THAT THEY HAVE HAD NUMEROUS COMPLAINTS ABOUT THIS PROBLEM AND HAVE FOUND THAT THE ROTORS ARE MADE OF AN INFERIOR METAL. THE PROBLEM IS NOT DUE TO DRIVING HABITS OR ENVIRONMENTAL ISSUES THIS IS A MANUFACTURER DEFECT THAT IF NOT CAUGHT EARLY BY THE OWNER CAUSES ABOUT $800.00 TO REPLACE THE ROTORS, CALIPERS, AND BRAKE PADS. THIS NEEDS TO BE LOOKED INTO AND CHEVROLET NEEDS TO COVER THIS TYPE OF COST. LOYAL CUSTOMERS DESERVE BETTER TREATMENT FROM MANUFACTURERS. THEY HAVE CHANGED THE BRAKE SYSTEM ON THE 2005. I GUESS THAT THIS TELLS US SOMETHING. THEY KNOW THAT THERE IS A PROBLEM BUT DON'T WANT TO BE HELD RESPONSIBLE.*AK

Power Train › Automatic Transmission
Filed Feb 15, 200542,000 milesCA

TRANSMISSION SHIFTS HARD... WAS TAKEN IN AND TRANSMISION WAS REBUILT DUE TO UNUSUAL WEAR. LESS THAN 5 MONTHS THE TRANSMISION LOST 2ND GEAR AND REVERSE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Feb 14, 200585,000 milesMI

UPON BRAKING TO A STOP WHEN 5 MPH IS REACHED THE ABS SYSTEM FALSELY ACTIVATES AND PREVENTS THE TRUCK FROM COMING TO A COMPLETE STOP. THIS PROBLEM HAS RESULTED IN ONE LOW SPEED COLLISION (<5 MPH) AND NUMEROUS TIMES I HAVE HIT PARKING BARRIERS. I AM TOLD THE SOLUTION TO THE PROBLEM IS TO HAVE THE FRONT WHEEL SPEED SENSORS REMOVED FROM THE HUB/BEARING ASSEMBLY AND CLEANED. ALSO, GM HAS A TSB OUT ON THIS PROBLEM AND TRANSPORTATION CANADA HAS ISSUED A SAFETY RECALL FOR THIS PROBLEM.*AK

Steering
Filed Feb 13, 200520,000 milesOK

THERE HAS BEEN A REPEATED CLANKING NOISE FROM THE FRONT OF THE TRUCK WHEN MAKING SHARP TURNS AT SLOW SPEEDS. DEALER R&R SHAFT AND LUBED SPLINES PER BULLETIN 00-02-35-003A. NOISE CAME BACK AFTER A YEAR SO DEALER SAID IT WAS A BAD STEERING SHAFT AND LOOSE AT SPLINES. THEY REPLACED THE STEERING SHAFT A WEEK AGO AND THE NOISE HAS GONE AWAY AT THIS POINT. *JB

Vehicle Speed Control › Cables
Filed Feb 5, 2005AR

THE GAS PEDDLE GETS STUCK AND DOES NOT PRESS DOWN TO ACCELERATE. I HAVE TO TRY TO MASH DOWN ON THE GAS PEDDLE SEVERAL TIMES FOR IT TO WORK. I WAS TOLD THE PROBLEM WAS THE THROTTLE VALVE CABLE WAS MESSED UP AND NEEDED TO BE REPLACED AND THAT THERE WAS CARBON BUILDUP. THE MECHANIC THAT TRIED TO FIX IT SAID HE DRAINED BLACK GUNK OUT OF IT. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Feb 2, 2005MI

THE BRAKE PEDAL TENDS TO FALL TO THE FLOOR, CAUSING THE BRAKES TO WORK INTERMITTENTLY AT VARIOUS SPEEDS, RESULTING IN EXTENDED STOPPING DISTANCE WHILE ON THE ROAD. MANUFACTURER WAS NOTIFIED BY OWNER.*AK

Seat Belts › Front › Retractor
Filed Feb 2, 200565,000 milesKS

THE LEFT AND RIGHT SIDE SEAT BELTS FAILED. THE RETRACTOR SHEARED OFF WHILE DRIVING. DRIVER WAS ABLE TO DRIVE TO THE DEALER, AND MECHANIC DETERMINED THAT BOTH LEFT AND RIGHT SEAT BELT RETRACTORS NEEDED TO BE REPLACED. *AK THE CONSUMERS 2002 CHEVROLET 2500HD HAD SEAT BELT PROBLEMS. THE CONSUMER STATED THAT AS HIS GRANDSON WAS PUTTING ON THE SEAT BELT IT SNAPPED IN HALF.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 29, 200535,200 milesPA

REAR DISC BRAKES,ROTORS, PARKING BRAKE SHOES,ALL NEEDED REPLACEMENT AT 35,000 MILES. THEY WERE RUSTED ON. TO THE TUNE OF $652.00 DOLLORS AND WAS TOLD THIS COULD HAPPEN AGAIN IN A YEARS TIME. THERE IS A DEFECT INVESTIGATION # PE03057. *AK

Latches/Locks/Linkages › Tailgate › Latch
Filed Jan 28, 200540,000 milesMA

IF THE TRUCK DRIVES OVER THE SLIGHTEST PUMP OR POT HOLE IN THE ROAD THE TAILGATE POPS OPEN. THIS IS DUE TO A FAILURE IN THE LATCHING SYSTEM. DEALERSHIP REPLACED THE LATCHING SYSTEM. THIS IS A COMMON FAILURE WITH THESE VEHICLES. *AK

Parking Brake
Filed Jan 27, 200510,590 milesPA

STOPPED VEHICLE ON SLIGHT DOWNWARD GRADED DRIVEWAY. PLACE GEAR SHIFT IN NEUTRAL, STEPPED ON BRAKE PEDAL AND APPLIED "PARKING BRAKE". RELEASED BRAKE PEDAL AND FOUND THAT VEHICLE STARTED TO ROLL FORWARD DOWN DRIVEWAY. TRIED RESETTING PARKING BRAKE SEVERAL TIMES BUT IT DID NOT HAVE ANY EFFECT ON KEEPING THE VEHICLE FROM ROLLING. DEALER ADVISED THAT THIS IS A KNOWN PROBLEM NOT COVERED BY WARRANTY AND SUGGESTED THAT I CONTACT THE CHEVROLET CUSTOMER SERVICE REP FOR FURTHER INFORMATION.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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