2023 Chevrolet Silverado 1500 complaints

On [XXX], while driving 70 mph on [XXX] towards Weatherford, Texas. There was an unoccupied vehicle parked on the shoulder of the highway that was at least 15 feet from my lane. The automatic braking system slammed on the brakes unexpectedly. On [XXX] while driving 65 mph on Highway [XXX] from Cleburne Texas to Fort Worth Texas, a Texas Department of Public Safety (Highway Patrol) was parked on the shoulder of the North bound lane. Right as I was about to drive past the State Trooper, the automatic braking system slammed on the brakes unexpectedly again. I was then pulled over by the State Trooper, I explained what had happened, and he let me leave without writing a ticket. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AFTER USING CRUISE CONTROL THEN BRAKING -CRUISE CONTROL DISENGAGES AS NORMAL. THEN PROCEEDING TO PARK AT LOW SPEED AND TURNING THE STEERING WHEEL TO PARK-IT SEEMS LIKE CRUISE CONTROL ENGAGES AND CAR ACCELERATES. IT ONLY HAPPEN A FEW TIMES -5 SO FAR- ONLY HAS ABOUT 9000 MILES. APPLYING BRAKE DISENGAGES THE PROBLEM. NO INCIDENTS OCCURRED, BUT COULD CAUSE SERIOUS PROBLEM.

When accelerating, the transmission is having issues changing gears. When the truck is trying to change gears, there is a tugging type of feeling. We have not taken the vehicle to the dealer, but we have seen that other similar vehicles are having the same issue. No warning lamps or messages appear.

While stopped at an intersection my truck lost all electrical power. a couple of seconds later the dash lights came on saying that the vehicle did not have any brakes or brake assist. Then while the vehicle was still in drive it started. due to the brakes not working the vehicle jerked forward. I put the car in neutral. The light turned green and I was able to get out of intersection and then went to the side of the road. While driving this short distance the vehicle displayed that because the brakes were not working it would not go over 62 MPH. Once I was able to stop I shut vehicle off. I waited a short time and restarted the vehicle. This appeared to fix the braking problem but the check engine light stayed on. Drove home with no further issues and called for service which will be 2/19/24. Mostly my concern is that the vehicle restarted while in drive with the vehicle having no brakes.

2023 Chevrolet Silverado ZR2 purchased 7/10/2023 with a 6.2L gasoline engine - Lifter and engine bearing failure leading to complete engine failure at 5920 miles on [XXX]. Dealership has been in possession of the vehicle since [XXX]. Engine failed, leaving me stranded at an intersection blocking traffic in single digit temperatures. Due to the electronic gear shift, there was no way to put the vehicle in neutral to move it from the intersection. The tow truck driver was forced to drag the vehicle onto flatbed tow truck, possibly damaging other components in the process. This appears to be a common issue that is known by General Motors without remedy. Appears to be related to the Dynamic Fuel Management system and spring-loaded lifters that fail. The vehicle has been inspected by Chevrolet Dealer, who determined it needs a full engine replacement. There were no warning lamps or messages leading up to the failure. Vehicle drove normal for over 100 miles on the highway. Upon exiting the highway, the auto start stop feature turned the engine off at a stop light. Upon letting off the brake, the engine struggled to start back up and check engine light came on. Pulled over immediately, and upon stopping at the stop sign the engine seized and would not restart. This led to me blocking an intersection for over an hour in single digit temperatures waiting for the police and a tow truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission has a shudder during gear change and at certain speeds. First noted to dealer at 7,500 miles and they could not duplicate. At 15,000 it is worse, they confirmed the issue but had no fix. New truck, they want me to just accept the problem for the moment and keep driving it. Not happy, distracting, wonder about damage being caused, and long-term impact. Will it quit on trip, middle of the night, etc.?

I purchased the vehicle on [XXX] at 124 miles it died at parking lot and would not start, called dealer i bought from they were no help. I had vehicle towed to local chevy dealer Dyer and they pulled VIN and said it was in open recall something about fuel injection flow, they said it should have never left the lot or been sold so now i'm up the creek no truck and not sure where to go with problem. Dyer says it is open ticket and they should have known this. The sales manager at Alanjay said he shows no recall on the truck. The print out from Dyer shows recall release on 01/10/2-24 and i bought on 01/17/2024 there saying they Alanjay should have caught the recall. HELP [XXX] : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The truck will intermittently stop making any and all sounds. No turn signal sound, no seat belt unbuckled alert, no radio sound. It remains that way until the truck is powered off and restarted. This includes all warning chimes and infotainment sound.

Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.

What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission "shifter" has a Parking switch on top of the shifter. Pushing the shifter full forward results in the transmission being in REVERSE. Vehicles have had full forward result in PARK for as long as the automatic transmission has been around, creating a dangerous conflict between muscle memory and function. There have been two close-calls where my mind has considered it to be in PARK and when letting off the brake, the truck began moving in reverse. Luckily, I would have only hit a parked car but if there was a person behind me? Things could turn bad, quickly. Demonstration: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My tailgate has opened without activation 3 times while on roadways sending cargo to the road. This fortunately has not causes an accident (that I know of) but the potential obviously does exist as a vehicle may need to make an emergency lane change to avoid hitting a toolbox, crate, or other cargo that I may be carrying as I use my truck to work with. 2 of three times I was made aware and returned to clear the roadway further endangering myself. I have current cleared my pickup bed of all cargo as I no longer trust the tailgate from spewing cargo to the roadway.

GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was experiencing unintended acceleration. The contact stated while pulling into his driveway and slightly depressing the accelerator pedal, the vehicle speed increased continuously. There was no warning light illuminated. The contact stated that he depressed the brake pedal and the vehicle responded as needed. The contact stated that the failure recurred several times while driving, and nearly caused a crash with another vehicle on one occasion. The vehicle was taken to the dealer several times; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,000.

I am writing to bring to your attention a recurring issue with my recently purchased 2023 Chevrolet Silverado, documented in detail here: [XXX] . Despite the evidence presented in the document and my personal experience, Chevrolet claims there is no known issue with my vehicle. The persistent problem involves a front-end squeak chirp, which significantly impacts the driving experience. There is less than 7000 miles on my new 2023 Silverado. I am reaching out to seek your assistance in addressing this matter, as it appears to be a broader concern affecting multiple Silverado models. I believe your involvement can help ensure that both my specific case and the larger issue are thoroughly investigated, and appropriate actions are taken to rectify these ongoing problems. Your prompt attention to this matter is greatly appreciated, and I look forward to a resolution that ensures the safety and performance of my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, due to the placement of the controls on the steering wheel, the contact unintentionally activated the cruise control. As a result, the vehicle quickly accelerated to the speed last set that had been stored in the memory, almost causing a collision with the vehicle ahead. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 200.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the tailgate independently opened, causing tools to fall onto the roadway. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty switch on the tailgate. The tailgate switch was replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall related to the failure. The failure mileage was approximately 2,500. The VIN was not available.

Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it

There is a noticeable clunking or knocking noise from the rear suspension, possibly the leaf springs

Engine oil cooler lines began leaking oil at 800 miles. Oil leak appears to be at engine connection for line. Took to dealer where vehicle was purchased. They added dye to engine oil and clean up evidence of leaks. Told me to drive for 300 miles and call if it leaked again. It leaked again and dealer is non responsive to request for repair. Will try another dealer. Leak is significant.

Windshield wipers have stopped/paused during operation on two occasions midway through clearing rain from the windshield while driving down the road during rain events. Each time this has happened, the wipers have paused for approximately 2 seconds and then continued working without adjusting the controls. The vehicle is available for inspection upon request. If the wipers had not started working again, I could have lost the ability to see while driving on the roadway. This could have put me and family at risk of crashing, as well as other motorists on the roadway. The problem has not been evaluated at the dealership yet. There has been no lights, lamps or warnings this was going to occur either time it has happened.

2023 Silverado 1500 3.0 Duramax. Transmission failure and engine overheating at 5k miles. I was towing a trailer when the 1st transmission failure occurred. The engine shut off, and said shift to N to start while coasting with loss of power braking. I was able to get started but transmission would slip when shifting above 1st gear. I had to tow to the nearest level point to safely park the vehicle, for fear of rolling backwards down 8% grade. At that point the computer was showing engine overheat loss of power warnings. GM roadside assistance towed to nearest dealer, refilled transmission with fluid, and put me back on the road for it to fail again in traffic (loss of power / unable to move). I have now been without vehicle going on 30 days and worry there is more wrong with the vehicle than just a blown transmission (latest GM diagnosis with no repair eta). For a few hours prior to failure I noticed what seemed like the transmission hunting for gears at lower speeds (0-25) with hesitation. Could have been slipping. And also noticed strange / louder than usual turbo noises. I worry the system is generating too much pressure or has mixed oil with coolant somewhere, based on finding atf, coolant, and engine oil near the overflow and all over the bottom of the vehicle. GM support has been atrocious and someone should step in.

The audio from the stereo will cut out for all services, FM, Sirius XM, Apple CarPlay , phone. It’s happened twice within two weeks. Once I reset the stereo in safe mode., it works again.

Front left turn signal doesn't work all the time

Vehicle sways/wobbles on grooved pavement. Magnified immensely when towing a trailer. Threatens to pull you into other driving lanes. Service technician and service manager at dealership state it is a known condition with the type of tires Chevrolet has put on the vehicle and that Chevrolet is refusing to do anything about it. Multiple dates and is repeatable.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the rear passenger’s side window suddenly shattered. The vehicle was towed to the dealer, who had not yet determined the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The automatic emergency breaking never worked. I took it to the dealership and they told me the computer didn't show anything wrong. I could tell the safety features weren't behaving properly though. While I was driving the breaks completely failed. Luckily I controlled the vehicle to a stop. Every light on the dash was on. I turned the of and restarted it. When I did the break peddle pumped repeatedly on its own hard back at me and made an awful noise. The check engine light came on and stayed on. From that point I tried to get to a safe location to call a tow truck to take the truck back to the dealership. While I drove I managed to get some video of the detection system as I closed distance to the vehicle ahead it saying the gap was widening and the car right in front of me would disappear. Then as the vehicle would pull away, the sensors would say the gap was closing. My safety and others was absolutely put at risk. If anyone would have been ahead of me when the breaks failed it would have been a deadly colission. After I told the dealership there was an issue and they told me I was wrong, then this happened, they have confirmed there is a problem and have had the truck for over a week trying to repair it. It has not been inspected by the manufacturer, police, or insurance reps. There was no warning lamps prior to the failure. The only symptom was that the safety features that were stated to be on the vehicle never worked. The truck was specifically marked to have automat

GM Infotainment system repeated intermittent malfunctions. Safety concern: Repeatedly (~20%) while driving, the audio from the car radio will spike to full volume for about 5 seconds, then the infotainment system will reboot. THIS IS VERY UNSAFE as it is startling to the driver, nearly resulting in multiple crashes. This is an issue reported by multiple owners, as evidenced by a simple Google search of '2023 silverado volume spike'. GM has refused to acknowledge this and has not issued a fix.

We purchased a 2023 Chevrolet Silverado High County on Thursday, August 10, 2023, at Reed Chevrolet in St. Joseph, MO. On August 19, 2023, the infotainment system failed on the vehicle. It was returned to the dealership for repair. In coordination with General Motors, the dealership could not fix the issue. They said a new infotainment system was required, but they did not have a strategy or solution to our problem. They indicated this was a supply issue, and they could not get an infotainment system as it was back-ordered. On September 11, 2023, the dealership had to trade us vehicles as they could not provide a time frame for repair. We had to give up the 3.0 straight 6 Duramax diesel we wanted and go with a gasoline version. In communication with GM, they were aware of this problem, based on the careful wording of their responses and the 2021-2023 model year Silverado pickups. I researched these model ears and found this was a common problem among many Silverado owners. GM is also well-known for this issue infotainment issue and has settled a previous class action lawsuit for different model years. GM needs to be held accountable for this issue. I look forward to your response. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We purchased a new 2023 Chevy Silverado in approximately January 2023. The onset of the problems with the new truck was Friday, August 4, 2023. The engine light came on, skipping occurred when accelerating - powertrain issues. While driving at various speeds, the vehicle hesitated and was jerking when shifting between the first and second gear. No warning lights were illuminated. Then after arriving home, the truck cut off and I attempted to re-start the car without success. Waited for some time to start the truck, but it would not start. Attempted to start again after several hours. Did not start until the next morning and was able to drive the vehicle to the Chevy dealership service department, The service department kept the vehicle from August 4, 2023, to August 10, 2023. We were not provided with another vehicle, while they worked on mine. The second time occurred 10 days after picking the vehicle up from the service department. Monday, August 21, 2023, to PRESENT. Same issues with the truck continued. This issue has caused a major inconvenience. Not only are we still making payments on the vehicle. We have not been given a date of when the vehicle issue will be resolved. The parts needed are on back order. The truck has been in the dealership service department for 22 days as of 09/05/23.

I was driving Eastbound on highway 150 on my way to work. I have adaptive cruise control in my truck and have used it many times before on this exact road with no issues. Traffic was moving slow and the adaptive cruise control was following the car in front of me exactly how it is designed to do (ACC can be turned on at speeds as low as 5 mph in this vehicle and can come to a complete stop and restart movement from a complete stop). I drove through a section of this road right after the lake crossing where the morning sun was pretty bright directly facing us for a few seconds. During this time my foot was off of the accelerator and brake as instructed by the vehicle manual for safe operation of the ACC system. In these few seconds the truck unexpectedly accelerated aggressively with no warning and before I had a chance to react the truck rear ended another vehicle, pushing it into the car in front of them as well. I have been found liable so far by insurance. I am trying to argue on my behalf. I firmly believe I am not personally liable for this accident. The system in the truck is supposed to fail safe (meaning when meeting uncertain variables, such as low camera visibility, the vehicle should disengage the ACC instead of aggressively accelerating with no information of what is in front of it) and it did not in this circumstance. As stated, I had no input to the accelerator or the brake at the time of the accident according to the owners manual safe operation of this system.

Rear view camera has moisture that builds up within the lens and makes it difficult to see what is behind when reversing. I've read online about many others complaining of similar issues from different source websites.

Vehicle experiences unexpected sudden acceleration, usually at low speeds. Engaging the brake will stop it.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 65 MPH and towing a 4,000-pound travel trailer, the contact noticed that the turn signal warning was illuminated and indicated that the left turn signal was not functioning as needed. The contact drove the vehicle to a small auto parts dealer to purchase a new signal bulb. The contact was changing the turn signal bulb and smelled a burning plastic odor and noticed that the wiring harness connected the trailer to the harness on the trailer hitch appeared to have melted. The contact stated that the connector had melted. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the trailer hitch connector and wires underneath the vehicle had melted also. The vehicle had not been repaired. The manufacturer has been informed of the failure. The failure mileage was approximately 2,000. The contact stated GM is refusing to fix the problem under warranty.

This vehicle is equipped with remote tail gate release which can be activated without the knowledge of the driver allowing items to fall from vehicle and promote a dangerous outcome. An example is this morning the tailgate released after I stopped at a gas station and I had a piece of equipment fall from the vehicle. Thankfully no other vehicle was struck but this does pose a safety risk

The backup camera intermittently turns off in low light, thus rendering it ineffective at night. It's been identified with NHTSA ID Number: 10234211. However, there is no fix. I feel this is a safety issue as the camera does not work correctly in low light. It has been this way for approximately 6 months, since I purchased the vehicle.

The PCV system plugs up in below zero weather casing the main rear engine seal to blow and leak. Currently waiting for gmc to manufacture the seal as it’s been back ordered due to so many engines needing this part. Estimate is 2 months or more wait. A loud ‘pop’ was heard the day before leaking. It sounded like an object hit under the truck. Oil drops were found the next day and dealership found the leak. Gateway in Fargo, ND is the mechanic and GMC is paying for repairs. If we were to of driven for a prolonged time, the leak could have poured most of all of the oil out of the blown seal and ruined the engine. There were no warning signs. The oil pressure seemed unstable the immediate days afterwards before being looked at. It was going down and coming back up after warming. The oil began leaking faster and in larger amounts as weather warmed above freezing.

The contact owns 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the radio volumes went from 0 to 100 spontaneously. The vehicle was taken to the dealer, who was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle hesitated and was jerking when shifting between the first and second gear. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission control module (TCM) needed to be reset. The vehicle was repaired; however, the contact stated that the failure reoccurred while driving into his driveway, with the vehicle lunging forward. The vehicle was then taken to Murdock Chevrolet (2375 S 625 W, Woods Cross, UT 84010), where the failure could not be duplicated. The vehicle was not repaired and had remained at the local dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 1,000. The VIN was not available. The contact has refused to take the vehicle home until the dealer can provide them with a remedy and repair for the failure.

DEF system has malfunctioned. It is not recognizing a full tank and proceeds to regulate how many miles you can go at a lower speed. The final speed drops to 5 mile an hour, not allowing you to go any faster. This is a brand new truck with less than 2,500 miles on it.

Truck does not brake when any object enters the saftey brake zone leading driver to loose safe distance while driving. Dealer unable to fix.

Started truck and dash lit up like a Christmas tree service brakes trailer brake failure do not exceed 43 mph. Check engine light was on multiple other lights were on truck is currently at dealership and gm doesn’t have a fix for issue. Part that is needed is on National back order. Haven’t made first payment and truck is Already in the shop and is not safe to drive due to this issue.