2004 Chevrolet Malibu complaints

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A CLICKING SOUND WHENEVER A TURN WAS MADE. THE ENGINE STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14E044000 (POWER STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING FLUID NEEDED TO BE REFILLED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT AFTER PARKING AND TURNING OFF THE VEHICLE, THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE TRAVELING ON AN OFF RAMP AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL BUT THE FAILURE RECURRED. ALSO, THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE 2004 CHEVY MALIBU. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE TO FIX THE RECALLED COMPONENTS. THE POWER STEERING AND BRAKE LIGHTS NEEDED TO BE REPLACED.

TL* THE CONTACT OWNED A 2004 CHEVROLET MALIBU. WHILE TRAVELING THROUGH A STOP SIGN AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THERE WERE ADDITIONAL ITEMS ON THE KEY RING AT THE TIME OF THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BRUISED KNEE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE BRAKES, STEERING, AND ELECTRICAL WIRING FOR THE HEADLIGHTS FAILED. THE FAILURES HAVE OCCURRED SINCE 2004. WHILE MAKING LEFT TURNS, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD BEEN SUBMITTING COMPLAINTS TO THE MANUFACTURER SINCE 2004. THE FAILURE MILEAGE WAS 35,000. UPDATED 10/23/14*CN UPDATED 4/13/2015 *JS

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. ALSO, THE TRANSMISSION FAILED TO SHIFT INTO THE REVERSE GEAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE DEALER INDICATED THAT ONLY ONE OF THE THREE RECALL REPAIRS WOULD BE PERFORMED SINCE THE PARTS WERE NOT AVAILABLE. THE BRAKE LIGHT RECALL REPAIR WAS PERFORMED. THE DEALER WAS UNABLE TO INDICATE A SPECIFIC TIMEFRAME TO SCHEDULE THE TWO REMAINING RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. WHILE DRIVING 50 MPH, THE CRUISE CONTROL FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT NOTICED SMOKE UNDERNEATH THE VEHICLE AND IT BECAME DIFFICULT TO SHIFT GEARS FROM DRIVE INTO REVERSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW WIRING HARNESS. UPDATED 12/04/14 THE CONSUMER STATED THE RECALL HAS NOT BEEN PERFORMED. UPDATED 02/04/15. *JB

UPON ENTERING THE VEHICLE, THE DRIVER'S SIDE POWER SEAT COLLAPSED, LEAVING THE SEAT LEANING BACKWARD AND TO THE RIGHT. THERE APPEAR TO BE BROKEN FRAME WELDS ON THE RIGHT SIDE WHERE THE UP AND DOWN MOTOR IS LOCATED. AS THE SEAT IS NO LONGER ATTACHED TO THE FRAME, THIS IS AN EXTREME SAFETY RISK WERE THERE TO BE AN ACCIDENT; THE DRIVER WOULD NOT BE SECURE IN THE VEHICLE EVEN WITH A SEAT BELT ENGAGED. *TR

MY WIFE'S 2004 CHEVY MALIBU DRIVER'S SEAT IS BROKEN AND BOBBLES UP AND DOWN AND TOWARD THE RIGHT. ACCORDING TO INFO I'VE BEEN READING ON WEBSITES, MANY OTHER DRIVERS HAVE HAD THIS PROBLEM. IT APPEARS THAT THE WELDING HAS BROKEN LOOSE AND CAUSES THE SEAT TO BOBBLE. THIS IS A MAJOR SAFETY HAZARD AND NEEDS TO BE ADDRESSED BY GM. THE FOLLOWING LINK WILL SHOW ALL THE COMPLAINTS ABOUT THIS MODEL MALIBU. HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/CHEVROLET/MALIBU/SEAT

WHILE SHIFTING FROM PARK TO REVERSE TO BACK OUT OF MY DRIVEWAY THE SHIFT HANDLE POPPED UP AND IS NO LONGER ATTACHED COMPLETELY TO THE SHIFT LEVER. I HAVE TO PUSH DOWN ON THE HANDLE WHILE PUSHING IN THE BUTTON TO SHIFT OR ELSE THE HANDLE POPS UP AND I AM NOT ABLE TO SHIFT. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE GEAR SHIFTER HANDLE FRACTURED. THE CONTACT HAD TO USE BOTH HANDS TO SHIFT THE GEAR INTO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,800.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE DEALER STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED AND MADE A SOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE 3 RECALL LETTERS AND EACH STATES THE PARTS AREN'T AVAILABLE. THOSE RECALLS ARE:14116,14152;13036. THESE RECALL REPAIRS STATE THAT THEY AFFECT THE SAFETY OF THIS VEHICLE AND YET WE ARE FORCED TO DRIVE A VEHICLE WITH POSSIBLE LIFE THREATENING ISSUES WHILE THE PARTS ARE NOT AVAILABLE. THE SAFETY ISSUES ASIDE, THE RECALLS AFFECT THE VALUE OF THIS PRODUCT BY THE IMPLICATION IT'S DEFECTIVE. THESE ISSUES SHOULD BE DEALT WITH SWIFTLY AS TO MINIMIZE POSSIBLE FATALITIES AND IF NO PARTS ARE AVAILABLE, THEN A SAFE RENTAL VEHICLE OF LIKE KIND SHOULD BE AVAILABLE AT NO COST TO THE OWNERS. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

IN SUMMER 2013 I ELECTED TO REPLACE BOTH HEADLAMP CASING WITH A NEW HEADLAMP KIT BECAUSE OF INTERNAL DISCOLORATION AND YELLOW LIQUID FLUID SEEPING FROM DAYTIME RUNNING LAMP. APPROXIMATELY 1 WEEK LATER THE NEW DAYTIME RUNNING LAMP CASING MELTED AND BURNT THE NEW BULB. THE BULB WAS REPLACED AT NO COST. AT MY NEXT SERVICE 5-6 MONTHS LATER I INQUIRED ABOUT REPLACING THE DEFECTIVE HEADLAMP CASING BECAUSE THE BULB ON BOTH DAYTIME RUNNING LAMP BURNT THROUGH ITS PLASTIC CASING, AGAIN CAUSING INTERNAL DISCOLORATION OF HEADLAMP KIT. I WAS TOLD WARRANTY EXPIRED. THE DEALERSHIP SENT AN INQUIRE TO GM REGARDING SUCH DEFECT BUT I AM TOLD THERE WAS NO RESPONSE FROM GM AND I HAVE NO RECOURSE. I NO LONGER USE DAYTIME RUNNING LAMP. I PURPOSELY SHUT OFF THE DAYTIME RUNNING LAMPS (WHICH DEFEATS THE PURPOSE) FOR FEAR THE BULB WILL CONTINUE TO MELT THE CASING CAUSING FURTHER DISCOLORATION AND BURN THE BULB. THIS IS NOT HOW THE PRODUCT SHOULD BE MADE; POOR CRAFTSMANSHIP AND POOR WORKMANSHIP. *TR

AFTER PURCHASING MY MALIBU I HAVE HAD MULTIPLE INCIDENTS WHERE I WAS UNABLE TO UNLOCK MY DOORS ELECTRICALLY FROM INSIDE/OUTSIDE (AFTER A FIGHT WITH THE DEALER THAT ISSUE WAS FIXED AFTER BEING TOLD I NEEDED TO BRING THE CAR BACK AND FORTH FOR 3 WEEKS), SINCE THEN I HAVE HAD TO REPLACE MY TURN SIGNAL BULBS ONCE A MONTH, MY LEFT TURN SIGNAL SOCKET LOOKS LIKE IT HAS BEEN BURNT AND IS VERY BLACK IN COLOR, STILL CANT GET GM TO ACKNOWLEDGE THAT THERE WERE PROBLEMS WITH THIS ON THESE MALIBU'S EVEN THOUGH THERE ARE SERVICE BULLETINS ON THIS ISSUE. NEXT I HAVE HAD MY DIC SYSTEM SHOW ME MESSAGES SAYING LOCKED AND MY RADIO SHUTS OFF ERRATICALLY AND MY IGNITION WILL SHUT OFF. GM DEALER WILL NOT ACCEPT RESPONSIBILITY, NEXT I HAVE HAD THE MESSAGE ON MY DIC SHOW NO POWER STEERING AND 3 OUT OF THE 4 TIMES I HAVE LOST STEERING ALL TOGETHER AND LUCKILY WAS BACKING OUT OF DRIVEWAY, HAD TO SHUT CAR OFF AND WAIT FOR SYSTEM TO GIVE ME BACK STEERING CONTROL. THE 4TH TIME I VEERED INTO A GUARD RAIL GOING ABOUT 25 MPH AND CRUNCHED MY FRONT PASSENGER QUARTER PANEL WHEN THE PS ASSIST FAILED AND I HAD NO STEERING. AGAIN, SHUT CAR OFF AND HAD TO WAIT FOR SYSTEM TO RESET AND AGAIN HAD STEERING CONTROL. I AM NOW HAVING ISSUES WHERE MY ENTIRE CONSOLE IN THE VEHICLE IS ALWAYS HOT TO THE TOUCH AND MY IGNITION SWITCH INSIDE THE CAR IS EXTREMELY HOT EVEN RIGHT AFTER THE CAR IS STARTED. GM WILL NOT ADDRESS THIS ISSUE EITHER WHEN I HAVE CONTACTED THE DEALER WHERE I BOUGHT THE VEHICLE. I AM NOW HAVING STEERING ISSU

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE WOULD NOT RESPOND. THE CONTACT HAD TO USE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CONTACT ALSO STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND WHEN MAKING A RIGHT OR LEFT TURN THE STEERING WHEEL SEIZED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE STOP IN A PARKING LOT, ANOTHER VEHICLE CRASHED INTO CONTACT VEHICLE AND THE HORN MALFUNCTIONED. AS RESULT, THE CONTACT WAS UNABLE TO ALERT THE OTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE CONTACT STATED THE BRAKE LIGHTS BECAME INOPERABLE INTERMITTENTLY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURES. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSE OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN WHILE OPERATING THE VEHICLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED WHILE DRIVING OVER SPEED BUMPS OR ANY OTHER TERRAIN. THE CONTACT ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION, BUT THE KEY WOULD NOT EJECT. THE KEY WOULD CONTINUOUSLY BECOME STUCK BETWEEN THE OFF POSITION AND AUXILIARY POSITION AND WOULD NOT RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE LOCK ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 01/12/15*LJ UPDATED 08/28/2017*CT

HEAVY SNAPPING SOUND (HARD ENOUGH TO BE FELT) UPON TURNING WHEELS IN EITHER DIRECTION. IT HAS BEEN NOTED TO ME THAT THIS IS A "QUIRK" OF THE STEERNG FOR THIS MODEL AND CAN NOT BE REMEDIED. THE CAR WAS BOUGHT USED AND TOLD THAT THE RACK AND PINION STEERING HAD BEEN REPLACED BUT DID NOT REMEDY THE SITUATION AND WAS NOT A SAFETY CONSIDERATION. IN MY OPINION, WHEN SOMETHING MAKES A SNAPPING SOUND AND CAN BE FELT, THIS IS SURELY A SAFETY FACTOR. CAN YOU ADVISE IF THIS IS A SAFETY FACTOR OR NOT? I'M NOT REALLY COMFORTABE DRIVING THIS CAR. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE SERVICE SOON WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

THE TURN SIGNALS AND FLASHER WORK INTERMITTENTLY. *TR

THE WELD ON THE SEAT BROKE AND THE SEAT LEANS RIGHT AND BACK, VERY UNCOMFORTABLE AND A REAL SAFETY HAZARD IF YOU ASK ME. THE SEAT DOES NOT MOVE UP AND DOWN CORRECTLY OR FRONT TO BACK EITHER.WE HAD FIXED AT TODD WENZEL IN HUDSONVILLE MI A USED SEAT COST US $472.95 WE FEEL THIS WAS A DEFECTIVE SEAT AND A SAFETY HAZARD. *TR

WHILE OPERATING THIS CAR THE POWER STEERING WILL GO OUT. IN ORDER TO RE-SET THIS YOU MUST PUT THE CAR INTO NEUTRAL, SHUT THE CAR OFF, TURN THE CAR BACK ON AND PUT BACK IN GEAR. IF THIS DOES NOT WORK WE MUST START THE PROCESS OVER. ALL AT THE SAME TIME OF TRYING TO GET THE CAR OFF THE ROAD. GM HAS IGNORED MY REQUEST FOR A REPLACEMENT CAR DUE TO A COUPLE OTHER ISSUES. NO PARTS ARE AVAILABLE FOR THE RECALLS ON MY CAR& GM DOES NOT KNOW WHEN THEY WILL BE AVAILABLE. I HAVE A 3 MONTH OLD BEING TRANSPORTED IN THE VEHICLE. THIS VEHICLE ALSO TRAVELS 65 MILES A DAY ON THE INTERSTATE TO & FROM WORK. GM DOES NOT SEE THE IMPORTANCE OF THE SAFETY ISSUES BEING PRESENTED ON A DAILY BASIS NOT ONLY TO ME & MY FAMILY BUT TO ANYONE TRAVELING AROUND ME ON THE INTERSTATE. I AM TIRED OF GETTING THE RUN AROUND. I HAVE SEVERAL EMAILS THAT SHOW NO RESPONSE TO THE SITUATION. *TR

FIRST, MY TRANSMISSION SHIFTER CABLE WENT OUT (THANKFULLY IN MY DRIVEWAY WHERE NO ONE WAS HARMED) SO AFTER DOING SOME RESEARCH WE DISCOVERED GM HAD A RECALL FOR THIS PART, THAT SUPPOSEDLY COVERED MY MAKE, MODEL AND YEAR. AFTER CALLING GM WITH MY VIN THEY CLAIMED MY CAR WAS NOT A PART OF THIS RECALL. THIS MAKES VERY LITTLE SENSE TO ME BECAUSE MY CAR HAD THE SAME PROBLEM THE RECALL STATED. THEY REFUSED TO COVER MY CAR. ALL WHILE THEY HAD THIS PART ON A NATIONAL HOLD, MAKING IT NEARLY IMPOSSIBLE TO FIX THEIR MISTAKE. NOW, MY CAR HAS A USED AND POSSIBLY FAULTY PART IN IT BECAUSE THEY STILL WILL NOT COVER IT. WELL NOW ABOUT A MONTH LATER I'M HAVING A HAZARD SWITCH PROBLEM WITH THE SAME CAR. COME TO FIND OUT THEY RECALLED THIS PART ON 2000-2001 MALIBUS, BUT THEY'RE ARE MANY REPORTS OF 2002-2004 MALIBUS WITH THE SAME PROBLEM THAT THEY REFUSE TO COVER. MY POINT HERE IS THAT GM CONTINUALLY MAKES MISTAKES THAT NEED FIXING, BUT PICK AND CHOOSE WHAT THEY WILL BE FIXING. BOTH OF THESE PROBLEMS COULD BE POTENTIALLY DANGEROUS AND COULD EASILY CAUSE AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS SITUATION WITH GM. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE GEAR LEVER FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN MADE THE CONTACT AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

WE HAVE RECEIVED THREE RECALL NOTICES FOR THE ABOVE MENTIONED PROBLEMS. ALL OF THE NOTICES SAY THAT THE CAR WILL BE FIXED FREE OF CHARGE BY THE DEALER BUT PARTS ARE NOT AVAILABLE AT THE CURRENT TIME. WHEN I GOT THE SECOND NOTICE I CALLED AND TALKED TO A WOMAN AT THE CHEVROLET DIVISION OF GM AND WAS TOLD THE PARTS SHOULD BE AVAILABLE WITHIN TWO WEEKS. A MONTH LATER WE GOT OUR THIRD NOTICE OF A DIFFERENT PROBLEM AND WHEN I CALLED AGAIN I WAS TOLD THAT THEY HAD NOT DETERMINED THE "ROOT" OF THE PROBLEM SO THEY DON'T KNOW WHICH PARTS NEED TO BE REPLACED. ALSO THEY COULD NOT TELL ME WHEN THE SOLUTION WOULD BE FOUND AND THEREFORE WHEN THE PARTS WOULD BE AVAILABLE. IN ADDITION I WOULD THINK AN AMERICAN COMPANY LIKE GM WOULD BE HIRING AMERICANS TO ANSWER THEIR CUSTOMER'S COMPLAINTS. IT WAS PRETTY OBVIOUS THAT THE PERSON I TALKED TO TODAY WAS MOST LIKELY A CALL PERSON FROM INDIA. ANY IDEAS WHEN THESE PROBLEMS WILL BE SOLVED?? WHO SHOULD I COMPLAIN TO NEXT?? *TR

KEY IS STUCK IN THE IGNITION. *TR

I GOT INTO MY CAR AND SAT DOWN AND SOMETHING UNDER THE DRIVER SIDE POWER SEAT BROKE. LOOKS LIKE A SUPPORT BAR WELD CRACKED. NOW THE SEAT IS TIPPED TO THE RIGHT. IF I RAISE OR LOWER THE SEAT, ONLY THE LEFT SIDE GOES UP AND DOWN. I'M NOT SURE IF THERE IS ENOUGH STRENGTH HOLDING THE REST OF THE SEAT TOGETHER. I'VE BEEN WAITING FOR A RECALL, SINCE I BELIEVE THIS IS A SAFETY ISSUE. I CAN FIND MANY COMPLAINTS ON LINE, SO MY CASE IS FAR FROM ISOLATED. *JS

FIRST OF ALL IM WAITING ON PARTS FOR TWO RECALLS FOR MY 2004 CHEVY MALIBU. I FIND IT A LITTLE DANGEROUS AND FOR SOME REASON NOBODY HAS BEEN ABLE TO GIVE ME ANY INFORMATION ON WHAT I NEED TO DO OR HAVE NO IDEA WHEN THE PARTS ARE GOING TO BE AVAILABLE. MY SEAT ON THE DRIVER SIDE FEELS LIKE IT IS DETACHED ON ONE SIDE. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS HAPPENING TO OTHER PEOPLE. MY CAR RANDOMLY DECIDES TO ACCELERATE SOMETIMES. I CANNOT GIVE YOU MILEAGE OR TELL YOU EXACT TIMES WHEN IT HAPPENS BECAUSE IT'S ABOUT FIVE TIMES A YEAR. I THINK IT'S WHEN I'M ON CRUISE CONTROL SO I FIND IT BIZARRE THAT ALL OF A SUDDEN MY CAR STARTS SPEEDING. I HAVE HAD MY CAR SERVICED AND EVEN A NEW ENGINE PUT IN AND RESET BUT MY SERVICE AIRBAG LIGHT IS STILL ON? MY HORN WILL WORK RANDOMLY BUT NOT ALL THE TIME AND THIS MAKES ME FEEL A LITTLE UNSAFE BECAUSE A HORN IS NEEDED FOR WARNING PEOPLE OF DANGER. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

DRIVING TO WORK AT 0615 - TEMP WAS 41 DEGREES. TYPICAL WINTER MORNING. I WAS TRAVELING 45 MPH DUE TO THE TIME OF YEAR ON A ROAD I HAVE DRIVEN FOR 27 YEARS. MY CAR HAD 4 STUDDED SNOW TIRES ON IT FOR THE WINTER DRIVING. GOING UP A HILL AND AROUND A CURVE I LOST CONTROL AND STEERING SEEMED TO BE "GONE" I COULD NOT GAIN CONTROL AT ALL. MY CAR SPUN AROUND WENT OVER AN EMBANKMENT - FLIPPED OVER AND ROLLED LANDING ON IT'S TOP. THE DOORS WERE DUG INTO THE GROUND SO ESCAPE ON MY OWN WAS IMPOSSIBLE. THE CAR WAS TOTALED. WE ASSUMED IT WAS JUST A FLUKE AND THAT I MUST HAVE HIT BLACK ICE - WHICH I HAVE DONE BEFORE. NEVER HAD I NOT BEEN ABLE TO GAIN CONTROL AGAIN THOUGH. THIS CAR HAD PROBLEMS WITH STEERING AND "STOPPING" BEFORE. I HAD IT IN THE SHOP MORE THAN A COUPLE OF TIMES TO BE CHECKED OUT AND WAS TOLD NOTHING WAS WRONG. WHEN I HEARD ABOUT THE RECALLS, I CALLED TO NOTIFY GM THAT I HAD CRASHED MY CAR - IN CASE THEY NEEDED THE INFORMATION AND THEY ASKED ME IF I STILL HAD THE CAR. I TOLD THEM "NO" IT HAD BEEN TOTALED. THEY THEN TOLD ME THAT MY INFORMATION DIDN'T MATTER SINCE I NO LONGER HAD THE CAR! *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE FUEL GAUGE INDICATED AN INACCURATE FUEL LEVEL READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 168,000.

PART IS ACTUALLY THE SEAT HOOK BRACKET ASSEMBLY WELD. COULDN'T GET THIS ACCEPTED IN "AFFECTED PARTS" ABOVE. MOVED THE SEAT WHILE PARKED AND IT BROKE. TOOK TO DEALER AND AFTER INSPECTION THEY SAID IT WAS AN INFERIOR WELD THAT CAME APART. THEY OFFERED TO GIVE ME THE NUMBER OF A MAN WHO WOULD COME OUT AND WELD IT BUT THAT IT PROBABLY WOULDN'T HOLD BECAUSE YOU'RE PUTTING A WELD ATOP AN INFERIOR ONE AND IT WOULD DISQUALIFY ME IF THERE WAS EVER A RECALL ON IT. I HAVE IT PROPPED UP WITH PIECES OF WOOD. ITS VERY UNCOMFORTABLE AS IT LEANS TO ONE SIDE AND A LITTLE FORWARD SO I FEEL LIKE I'M SLIDING OUT OF MY SEAT. IT IS DIFFICULT TO GET AT SO I'M LEAVING IT THAT WAY FOR NOW. WILL MY CAR BE INCLUDED IN THE RECALL? MY NIECE HAS THE SAME MAKE, MODEL AND YEAR AND HAS THE SAME PROBLEM WITH HERS. I FEEL THAT IF I'M IN AN ACCIDENT, MY SEAT WILL FLY FREELY AND THE SEATBELT WON'T BE MUCH HELP SO I MAY BE HURT MORE IF WE FLY FORWARD OR TOWARD THE CAR DOOR SINCE NOTHING IS HOLDING THE SEAT IN PLACE. *TR

POWER STEERING STOPPED WORKING. HAD TO REPLACE THE STEERING COLUMN AND STEERING MOTOR. WAS RE-PLACED AT A PRIVATE MECHANIC AS I DID NOT KNOW THERE WAS A RECALL. SINCE FINDING OUT CONCERNING THE RECALL I HAVE CALLED AND CALLED GM SENDS RECALL NOTICES FOR EVERYTHING EXCEPT THE CORRECT RECALL. ALL I WANT IS TO BE REIMBURSED FOR THE COST OF REPAIRING THE CAR. THEY CAN NOT SEEM TO UNDERSTAND I HAVE ALREADY HAD THE CAR REPAIRED. WHEN YOU DO GET A LETTER FOR A RECALL THEY SAY THEY KNOW THAT IT COULD BE DANGEROUS THEY ARE CONCERNED BUT THE PARTS ARE NOT AVAILABLE YET. I HAVE RECEIVED 2 RECALL LETTERS FOR THINGS HAVING NOTHING TO DO WITH MY REPAIR AND THEY SAY THE SAME THING. SO STRANGE MY MECHANIC COULD GET PARTS BUT GM CAN'T??? THANK YOU (THIS IS THE SECOND NOTICE I HAVE SENT). *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE HEADLIGHT BULBS CONSTANTLY OVERHEATED AND NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. HOWEVER, THE HEADLIGHT COVERS WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 168,000. UPDATED 08/19/14*LJ

MY COMPLAINT IS THAT I HAVE RECEIVED TWO LETTERS INFORMING ME OF RECALLS ON MY BRAKES, AND THE ELECTRICAL POWER STEERING. I RECEIVED THE FIRST LETTER A MONTH AGO REGARDING THE ( EPS), I CALLED GM AND I ALSO CALLED CHEVROLET, I HAVE NOT HEARD ANYTHING, NOW I RECEIVE A LETTER TWO DAYS AGO RECALLING (BCM), (BAS), I DON'T UNDERSTAND HOW YOU CAN SEND OUT LETTERS STATING THERE ARE RECALLS BUT PARTS ARE NOT AVAILABLE, BUT YOU ARE CONCERNED. PLEASE HELP ME UNDERSTAND THIS, THIS IS MY ONLY MEANS IF TRANSPORTATION AND I AM NOT HAPPY ABOUT HOW THIS IS BEING HANDLED. NOW I AM IN FEAR IF WHAT COULD HAPPEN WHILE I'M DRIVING AND NOTHING IS BEING DONE TO CORRECT THESE PROBLEMS AND PREVENT MY DEATH OR SOMEONE ELSE'S. I HAVE ALREADY EXPERIENCED THE (EPS) PROBLEM TWICE TO BE EXACT, I DIDN'T KNOW WHAT WAS GOING ON, SO, I WOULD APPRECIATE SOMEONE CONTACTING ME WITH SOME INFORMATION IN HOW QUICKLY THESE PROBLEMS CAN BECOME RESOLVED. I AM REALLY CONSIDERING CONTACTING A LAWYER, BECAUSE NOTHING IS BEING DONE. MY LIFE IS MORE IMPORTANT THAN THE LETTERS YOU SEND SAYING YOU ARE CONCERNED ABOUT MY SAFETY, THAT IS A JOKE. THANKS FOR YOUR CONVENIENCE AND HOPEFULLY I WILL GET SOME KIND OF RESPONSE. *TR

I RECEIVED TWO RECALLS: 13036 AND 14116. BOTH INDICATING POTENTIAL DANGEROUS SITUATIONS IF THE AFFECTED PART MALFUNCTIONS. BOTH RECALLS INDICATED THAT WHILE GM WAS NOTIFYING ME PER THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, THAT NEITHER ONE HAS ANY PARTS AVAILABLE. THERE IS NO ESTIMATED DATE OF AVAILABILITY FOR THESE PARTS FOR EITHER RECALL, JUST THAT WE WILL RECEIVE ANOTHER LETTER WHEN THE PARTS ARE AVAILABLE. I CALLED THE MY DEALER AND THE 1 (800)222-1020 CHEVROLET NUMBER AND RECEIVED THE SAME INFORMATION. SADLY, THE DEALER DID NOT HAVE ANY MORE INFORMATION THAN I DID AND DIDN'T EVEN KNOW ABOUT THE 13036 RECALL YET. THIS IS NOT ACCEPTABLE. GM SHOULD KNOW WHEN WE CAN EXPECT PARTS TO BE AVAILABLE AND INCLUDE THAT INFORMATION IN THE FIRST LETTER, SO WE KNOW WHEN TO EXPECT THE SECOND LETTER. ALSO, A RECALL SHOULD BE UPLOADED TO THEIR DEALERS BEFORE OR AT THE SAME TIME ONE IS SENT TO CONSUMERS SO THEY CAN BE PREPARED FOR CALLS. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

SOMETHING IN THE SUPPORT BRACKETS OF THE FRONT SEAT SNAPPED, AND THE SEAT NOW TILTS TO THE SIDE AND ROCKS WHEN TURNING IN CORNERS. *TR

THE POWER STEERING STOPPED WORKING 5 TIMES IN 4 HOURS ON THURSDAY, JULY 10, 2014 AND IT IS NOW AT FAULKNER IN TREVOSE, PA WITH NO EXPECTED TIME TO RECEIVE THE NEW GM PART. THIS IS UNACCEPTABLE; THEREFORE, CONTACT GM AND INSIST THAT THEY PROCEED IMMEDIATELY WITH THE MANUFACTURE OF THIS PART. THANKING YOU IN ADVANCE FOR YOUR ATTENTION TO THIS MATTER. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE REVERSING, THE POWER STEERING FAILED AS THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 202,337.

I CONTACTED THE NHTSA LAST YEAR (2013) AND I CONTACTED GM, CHEVY, AND MY CHEVY DEALERSHIP AT THAT TIME TO REPORT THAT MY STEERING COLUMN IN MY 2004 4-DOOR CHEVY MALIBU HAD LOCKED UP WHEN I WAS TRYING TO MERGE ONTO AN EXPRESSWAY. SINCE THEN, ALL THE NEWS ABOUT NOT ONLY THIS DEFECT, BUT OTHER DEFECTS AS WELL, HAVE BEEN FOUND IN THESE GM VEHICLES. I FINALLY REC'D. A SAFETY RECALL LTR., BUT IT ONLY INDICATES THE "PART IS NOT AVAILABLE" TO FIX MY CAR AND THAT I WILL HAVE TO WAIT ON ADDL. NOTIFICATION AS TO WHEN I CAN SCHEDULE A TIME TO TAKE MY CAR IN FOR THE REPAIR, SINCE SUPPOSEDLY THE DEALERSHIP IS WAITING ON THE MANUFACTURER OF THE PARTS IN QUESTION TO ACTUALLY "MAKE" THE PART. ???? WHY IS IT TAKING SO LONG TO GET WHAT THE RECALL # 14116 INDICATES THE PART NEEDED TO REPAIR MY CAR IS A "TORQUE SENSOR ASSEMBLY." I WOULD SAY THAT BEFORE ANY MORE NEW CARS ARE PRODUCED AND SOLD THAT THE "DEFECTIVE & DANGEROUS" VEHICLES NEED TO BE REPAIRED SO PEOPLE ARE NOT "AT RISK OF A CRASH OR INJURIES OR POSSIBLY EVEN DEATH," DUE TO THE POWER STEERING ASSIST GOING OUT. WHY ARE WE HAVING TO WAIT SO LONG ON THE PARTS NEEDED TO REPAIR OUR VEHICLES AND WHY ISN'T THE HIGHWAY TRANSPORTATION SAFETY AGENCY PUTTING MORE PRESSURE ON THE MANUFACTURERS AND THE DEALERSHIPS TO GET OUR VEHICLES FIXED AND/OR GETTING US TEMPORARY "REPLACEMENT VEHICLES" UNTIL THE PARTS ARE IN?? ONE OF THE INCIDENTS WHERE THE STEERING COLUMN LOCKED UP OCCURRED 07/19/13 (LAST YR.), BUT IT HAS HAPPENED SEVERAL MORE TIMES, AND ONCE WH

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE PARKING BRAKE WOULD MALFUNCTION AND THE VEHICLE WOULD ROLL AWAY WHEN PARKED ON AN INCLINE OR A FLAT SURFACE. ADDITIONALLY, THE VEHICLE WOULD SPORADICALLY HESITATE WHEN THE CONTACT ATTEMPTED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE TRANSMISSION WOULD BECOME STUCK IN FIRST GEAR AND BEGAN TO EXHIBIT AN ABNORMAL JERKING MOTION. THE KEY WOULD ALSO BECOME STUCK IN THE IGNITION AND THE VEHICLE WOULD INTERMITTENTLY FAIL TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.