Page 3 of 6 · complaints 101–150 of 258

2012 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Unknown or Other
Filed Aug 19, 201735,597 milesLA

WHEN I START MY CAR UP FROM A COLD START, I HERE A RATTLING NOISE, AND AFTER IT GETS WARM IT GOES AWAY. ITS BEEN DOING THAT EVER SINCE I BOUGHT THE CAR. AS THE MILES GOT ON THE CAR I THOUGHT IT MIGHT BE THE CATALYTIC CONVERTER. I HAVE 200,000 MILES PLUS

Unknown or Other
Filed Aug 10, 201739,000 milesOH

OPENING DRIVER DOOR TICKING SOUND LASTS ABOUT 1 MINUTE AND QUITS TICKING. KEY IS NOT IN IGNITION. SOUND IS COMING FROM DASHBOARD

Electronic Stability Control (esc)
Filed Aug 7, 201760,000 milesTN

HELLO, I HAVE BEEN EXPERIENCING THE FOLLOWING LIGHTS COMING ON SINCE I HAVE RECEIVED MY IMPALA WITH 60,000 MILES ON IT. IT TELLS ME TO SERVICE STABLE LINK, SERVICE TRACTION CONTROL, THE ABS SLIT STAYS ON AND I HAVE REPLACED BOTH HUBS ON THE FRONT. WHAT ELSE IS THERE TO DO UNLESS I REWIRE EVERYTHING. THIS ALL HAPPENS WHEN I FIRST MOVE THE VEHICLE AND DURING MY TRIP.

Service Brakes
Filed Jul 23, 201772,000 milesKY

I HAVE ABOUT 72,000 MILES ON MY CAR AND THE SERVICE STABILITRAK, SERVICE BRAKE ASSIST AND SERVICE TRACTION CONTROL MESSAGES COME ON AND THE ABS AND ELECTRONIC STABILITY CONTROL LIGHT ALSO ARE ON. IT HAPPENS WHEN TURNING LEFT OR RIGHT AND ALSO THE ABS KICK IN AND EFFECTS THE STEERING. I HAVE REPLACED THE RIGHT AND LEFT HUB ASSEMBLIES AND IT HAS NOT HELPED NO CODES ARE FOUND WHEN VEHICLE IS SCANNED. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. THANKS FOR YOUR HELP. THIS WILL ALL HAPPEN IN DRIVE WAY AND ON CITY ROADS/HIGHWAYS.

Steering
Filed Jul 18, 201764,000 milesMA

MY TY ROD BROKE AND ANOTHER PART INSIDE THE TY ROD BROKE I AM WONDERING IF IT HAD A RECALL ON MY CAR CHEVROLET IMPALA XL 2012

Service BrakesCrash
Filed Jun 7, 201797,000 milesMI

I WAS GOING SLOW (20 MPH OR LESS), EXPECTING TO STOP WITH MY FOOT ON THE BREAK. A CAR SLAMMED IN BACK OF ME. ON IMPACT, I PUSHED THE BREAK ALL THE WAY DOWN TO THE FLOOR, WITHOUT ANY RESISTANCE. JUST PRIOR TO THAT, THE BREAKS WERE SLOWING-DOWN THE CAR AS EXPECTED. MY CAR SLAMMED INTO THE CAR IN FRONT OF ME. THERE WERE NO BREAK MARKS ON THE HIGHWAY AS ONE WOULD EXPECT IF THE BREAKS WERE WORKING. THE BREAKS SIMPLY FAILED. AFTER RELEASING THE BREAKS, SHOUTING OFF THE ENGINE AND LATER STARTING IT UP, THE BREAKS ARE CURRENTLY WORKING AS BEFORE THE ACCIDENT.

Electronic Stability Control (esc)
Filed May 18, 201739,000 milesOH

INTERMITTENTLY, THE DIC WILL SOUND AN ALARM AND DISPLAY THE FOLLOWING MESSAGES:SERVICE STABILITRAK, SERVICE TRACTION CONTROL. WHEN THIS HAPPENS I SOMETIMES NOTICE A DECREASE IN ENGINE POWER AND/OR GRINDING NOISES FROM THE FRONT END WHEN I MAKE TURNS. THIS HAS OCCURRED AT HIGHWAY SPEEDS AND/OR RESIDENTIAL SPEEDS AND DOES NOT COINCIDE WITH ANY ROUGH OR UNUSUAL DRIVING CONDITIONS. IT IS HARD TO UNDERSTAND WHAT CAUSES IT UNLESS IT IS SOME KIND OF ELECTRICAL SHORT CIRCUITING. I CAN TURN THE STABILITRAK OFF AND THE MESSAGES AND DIMINISHED MECHANICAL PERFORMANCE WILL STOP, BUT MAY RE-APPEAR WEEKS LATER. ACCORDING TO THE REPORTS I HAVE READ ON-LINE, THIS IS A COMMON PROBLEM AMONG IMPALA OWNERS WITH CARS OF SIMILAR YEARS AND MILEAGE. MY CAR HAS ONLY 40,000 MILES. IN AN EFFORT TO FIX THE ISSUE, OTHER OWNERS HAVE REPORTEDLY REPLACED SENSORS, WIRES, WIRE HARNESSES, HUB ASSEMBLIES, THROTTLE BODIES, AND BRAKE COMPONENTS. GENERAL MOTORS NEEDS TO RECALL OUR CARS IN ORDER TO DEAL WITH THIS PROBLEM. NONE OF THESE MECHANICAL COMPONENTS SHOULD BE FAILING SO SOON. LOSS OF ENGINE POWER AND BRAKING ABILITY WHILE DRIVING IS A POTENTIALLY DEADLY PROBLEM, AND ANY MECHANICAL ISSUE THIS WIDESPREAD AMONG CAR OWNERS SHOULD BE SUBJECT TO AN OFFICIAL RECALL AND SHOULD BE REMEDIED BY THE AUTOMAKER AT NO CHARGE TO THE PUBLIC.

Service Brakes
Filed May 3, 201770,000 milesMI

ABS/TRACTION CONTROL FAILURE. BOTH LEFT AND RIGHT WIRE HARNESSES HAD TO BE REPLACED TI TO WIRE RUBBING IN FRAME AND GOING TO GROUND. GM HAS FOUR TSB'S ON THIS KNOWN PROBLEM. ABS/TRACTION CONTROL OR FEDERALLY REQUIRED SAFETY FEATURES. THIS NEED TO BE A FULL RECALL.

Electronic Stability Control (esc)
Filed May 1, 201748,000 milesMA

GRINDING NOISE IN FRONT LEFT WHEEL. ELECTRONIC STABALIZER FLASHES ON AND OFF AND ON AND OFF. GOING FROM REVERSE TO FORWARD THE CAR LOSES POWER AND THEN JUST DIES RIGHT IN THE MIDDLE OF AN INTERSECTION. HAD WHEEL HUB SENSOR REPLACED. GOOD FOR TWO MONTHS. NOW SAME PROBLEM. CAR HAS 48000 MILES

Power Train
Filed Apr 26, 2017153,973 milesNY

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN FOR SERVICE, THE DEALER DISCOVERED THAT THE REB WAVE PLATE WAS FRACTURED INSIDE THE TRANSMISSION. THE VEHICLE WAS DIAGNOSED AND THE DEALER STATED THAT THE ENTIRE TRANSMISSION NEEDED TO BE RE-BUILT. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE TRANSMISSION SPECIALIST AND THE SPECIALIST STATED THAT THE TRANSMISSION PART WERE JOINT TOGETHER WITH THE FORD AND CHEVROLET, THE SPECIALIST ALSO MENTIONED THAT THE FORD PART WAS GOOD BUT THE CHEVROLET PART FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, THE CONTACT STATED THAT AFTER SPEAKING TO THE MANUFACTURER A CASE NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 153,973.

Seat Belts
Filed Apr 12, 201736,000 milesMD

SEAT BELT TENSIONER WAS FOUND TO BE INOPERABLE DURING A DEALERSHIP REPAIR VISIT. DEALER WILL REPLACE IT AT SUBSTANTIAL CHARGE.

Fuel/Propulsion System
Filed Apr 6, 201763,023 milesTX

I WAS DRIVING TO WORK. MY CAR STARTED TO LOSE SPEED. UNTIL IT CAME TO A COMPLETE STOP. I CALLED FOR A TOW TRUCK, THAT TOWED MY VEHICLE TO A REPAIR SHOP. AFTER DIAGNOSIS OF MY CAR THE REPAIR GUY, INFORMED ME IT WAS MY MODULE FUEL PUMP FLOW CONTROL. I WANTED TO KNOW MORE SO I GOOGLE THE PROBLEM. I CAME ACROSS A RECALL ON GM SITE, BULLETIN 14515B. I NOTICED IT WAS A RECALL FOR EXACTLY THE SAME ISSUE I WAS HAVING. SO I CALLED CHEVROLET TO SEE WHAT STEPS I NEEDED TO TAKE ON GETTING REIMBURSED FOR AN ISSUE THAT CLEARLY HAS BEEN A PROBLEM ON SEVERAL 2012 IMPALA'S. I WAS TOLD,IT WAS A RECALL BUT NOT ON MY 2012 BECAUSE MY VIN # BEGIN WITH A W. I EXPLAIN TO HER THAT DIDN'T MAKE SENSE TO ME. ALL 2012 WAS IN PRODUCTION AT THE SAME TIME. I'M PRETTY SURE THEY USED THE SAME PART ON THE VEHICLE. I WAS TOLD IT WAS NOTHING SHE COULD DO. I INFORMED HER I WILL BE FILING A COMPLAINT.

Electronic Stability Control (esc)
Filed Mar 18, 201768,000 milesMI

CAR HAS 68,000 MILES. A FEW DAYS AGO THE ENGINE LIGHT CAME ON, WHICH DISABLED REMOTE START. I DIDN'T REALIZE THIS UNTIL I WENT TO GET INTO THE CAR. I'M IN MI AND THIS PAST WEEK HAS BEEN VERY COLD. I JUMPED IN AND DROVE IT TO WORK (LESS THAN 3 MILES). ON THE WAY, THE TRACTION LIGHT CAME ON. NO SURPRISE, AS IT WAS A LITTLE SLIPPERY. NO OTHER PROBLEMS. ON WAY HOME FROM WORK: CAR STARTS UP FINE, NO WARNING LIGHTS AT ALL AT START. ITS ABOUT 13* OUT. ALMOST HOME: ENGINE LIGHT COMES ON, TRACTION LIGHT COMES ON, THEN RIGHT BEFORE TURNING ON MY ROAD THE STABILIZER LIGHT COMES ON AND REDUCE POWER LIGHT, CAR JERKS AND LOSES POWER LIKE ITS GOING TO STALL OUT. IT MADE IT HOME. NEXT MORNING, ENGINE LIGHT ON BUT NOTHING ELSE HAPPENS. I CALL AROUND AND DEALERSHIP SUGGESTS I BRING IT IN AND HOOK IT UP TO RUN A DIAGNOSTICS FOR $98. I GO OVER TO PARTS STORE AND HAVE THEM RUN IT FIRST. ERROR CODES SHOW UP THAT "DON'T REALLY MEAN ANYTHING" AND THEY RESET THE ENGINE LIGHT. RUNS A COUPLE OF DAYS FINE WITH NO PROBLEMS, LIGHTS COMING ON ETC. TEMP DROPS AGAIN AND REPEAT THE WHOLE PROCESS ALL OVER. I BRING TO THE DEALERSHIP AND THEY TELL ME IT NEEDS HIGH PRESSURE FUEL PUMP AND NEW LINES, AFTER THEY ASKED ME IF I RAN E85 IN IT, WHICH I DO BECAUSE THAT IS WHAT THEY SUGGESTED WHEN I BOUGHT IT! I CAN'T AFFORD THE $900 RIGHT NOW AND I PICKED IT UP. I CALLED ANOTHER DEALERSHIP TO GET ANOTHER ESTIMATE AND I'M TOLD THAT THIS IS A COMMON PROBLEM (WE'RE SEEING THIS ALL THE TIME. IT'S A PROBLEM WITH RUNNING E85 I

Electronic Stability Control (esc)Fire
Filed Mar 7, 201761,000 milesRI

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE ELECTRONIC STABILITY CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN ELECTRICAL SHORT CAUSED THE DASHBOARD, CENTER CONSOLE BY THE SHIFTER LEVER, AND FRONT BUCKET SEATS TO MELT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT ALSO NOTICED VISIBLE SMOKE IN THE VEHICLE WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT A REPRESENTATIVE WOULD BE SENT TO INVESTIGATE AND DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Electrical System
Filed Feb 2, 201778,000 milesFL

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HAD TO REDUCE THE SPEED TO AVOID A REAR END CRASH. THE VEHICLE STALLED AND FORCED THE DRIVER INTO THE MEDIAN. THE VEHICLE CAME TO A COMPLETE STOP. THE DRIVER SIDE RIM WAS BENT. THE VEHICLE WAS DRIVEN HOME AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Steering
Filed Jan 15, 201717,000 milesNE

WHEN I BACK OUT OF A PARKING STALL OR DRIVEWAY AND STILL HAVE MY FOOT ON THE BRAKE AND THEN I PUT IT IN DRIVE, WHEN I TRY TO TURN THE WHEEL TO START TO DRIVE DOWN THE STREET, IT IS LIKE I LOST POWER STEERING AND IT TAKES EVERYTHING IN MY POWER WITH MY HANDS TO TURN THE STEERING WHEEL. IT FEELS LIKE THE STEERING WHEEL LOCKED UP. ALSO WHEN I AM STARTING TO PULL INTO A PARKING STALL WHEN THE CAR IS BARELY MOVING THE STEERING WHEEL SEEMS TO LOCK UP WITH NO POWER STEERING AND I HAVE DIFFICULTY TURNING THE WHEEL. THERE ARE TIMES WHEN I CAN'T GET THE WHEEL TURNED AND I'M UNABLE TO PARK IN THE STALL. WHILE DRIVING AT NORMAL SPEEDS AND WHEN I GO TO TURN, IT DOESN'T MATTER WHETHER IT IS TURNING LEFT OR RIGHT, THE POWER STEERING IS VERY STIFF AND SOMETIMES WILL STIFFEN UP TO THE POINT THAT I HAVE A HARD TIME TURNING THE WHEEL. I TOOK INTO THE DEALER IN 12/2016 AND ASKED THEM TO CHECK IT OUT WHILE THEY DID AN OIL CHANGE TO MY CAR AND THEY SAID ALL FLUIDS WERE FINE AND NOTHING IS WRONG. I HAVE COME VERY CLOSE TO HAVING A WRECK WHEN I TRY TO TURN AND THE STEERING WHEEL ALL OF A SUDDEN STIFFENS UP SO TIGHT THAT IT TAKES ALL MY STRENGTH AND POWER TO TURN THE WHEEL. IT ACTS LIKE THE WHEEL ISN'T GOING TO TURN. THIS HAS BEEN GOING ON FOR A FEW MONTHS NOW. THERE IS SOMETHING DEFINITELY WRONG WITH THE STEERING. MY 2012 IMPALA ONLY HAS 17,000 MILES ON IT. I BOUGHT THE CAR BRAND NEW AND I'M AFRAID TO DRIVE IT BECAUSE OF THIS STEERING ISSUE AND NOT BEING ABLE TO TURN THE STEERING WHEEL. THERE SHOULD

Electronic Stability Control (esc)
Filed Jan 11, 2017AL

VEHICLE STEERING WHEEL LOCKS AND CAR COMPLETELY SHUTS OFF WHILE DRIVING (IN MOTION) ON A BUSY HIGHWAY. THIS VEHICLE HAS DONE THIS TWO OTHER TIMES, BUT NOT ON THE EXACT SAME DATE. STEERING WHEEL ALSO LOCKS WHILE TURNING LEFT OR RIGHT ON A BUSY STREET.

Fuel/Propulsion System
Filed Dec 24, 201650,000 milesAL

THE ENGINE GOES DEAD WITHOUT WARNING WHILE I'M DRIVING DOWN THE ROAD. NO LIGHTS ON OR ANY OTHER INDICATIONS THAT IT IS ABOUT TO HAPPEN. WILL NOT RE CRANK. REALIZE THAT IT HAPPENS WHEN MY FUEL SYSTEM IS ABOUT 60 MILES TO EMPTY. AFTER PUTTING GAS IN I CAN CRANK IT RIGHT UP AND GO UNTIL IT HITS AROUND 60 MILES TO EMPTY AND IT WILL GO DEAD AGAIN WITHOUT WARNING, VERY DANGEROUS AND SCARY THING TO HAPPEN IN TRAFFIC. DEALERSHIP TECHNICIAN IS STUMPED AS TO WHAT IT IS, THEY HAVE CHANGED ONE PART AND IT DID NOT WORK, ENGINE WENT DEAD ON HIM ALSO WHEN HE TESTED DROVE IT, CAR HAS BEEN THERE FOR ALMOST 2 WEEKS NOW AND THEY DON'T KNOW WHAT TO DO. I NEED MY CAR BACK.

Suspension
Filed Nov 29, 201670,000 milesKY

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN UNSTABLE MOTION IN THE FRONT OF THE VEHICLE ASSOCIATED WITH THE SUSPENSION OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE MANUFACTURER WHO STATED THAT THERE WAS NO MANUFACTURER RECALL AND NO RECOMMENDED REPAIR SOLUTION TO PREVENT THE FAILURE UNTIL THE VEHICLE WAS FURTHER TESTED AND DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION). THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Steering
Filed Nov 29, 201657,000 milesAR

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Air Bags
Filed Nov 25, 201688,800 milesGA

TAKATA RECALL / AIRBAGS LIGHT CAME ON AND STARTED MAKING LOUD CLICKING NOISE WHERE AIRBAGS ARE LOCATED

Electronic Stability Control (esc)
Filed Nov 25, 201650,000 milesIN

THE CAR KEEPS SHORTING OUT THE BATTERY. THE STARTER IS SLUGGISH. THE TRACTION CONTROL LIGHT KEEPS COMING ON.

Visibility › Defroster/Defogger/Hvac System › Rear WindowFire
Filed Oct 20, 2016WY

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHEN THE REAR DEFROSTER WAS ACTIVATED, IT BURNED AND MELTED ONE OF THE PLUGS COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT DEALER OR MECHANIC. THE CONTACT REPAIRED THE VEHICLE HIMSELF, BUT THE FAILURE RECURRED. THE VIN AND FAILURE MILEAGE WAS UNKNOWN. *TR

Engine
Filed Oct 5, 201636,000 milesTN

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHEN THE VEHICLE MADE LEFT TURNS AT LESS THAN 5 MPH, IT WOULD SOMETIMES STALL AND DECELERATE. THE CONTACT DID NOT NOTICE IF THERE WERE ANY WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 01/11/2017*CT *TR

Power Train
Filed Sep 19, 201619,500 milesMN

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. AFTER STARTING THE ENGINE AND SWITCHING THE SHIFTER TO THE DRIVE POSITION, THE VEHICLE SUDDENLY WENT IN REVERSE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. AFTER TURNING OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,500. UPDATED 12/13/16*LJ UPDATED 12/15/16.*JB

Electrical System
Filed Sep 10, 201657,000 milesTX

I WAS DRIVING DOWN THE HIGHWAY, GOING ABOUT 60MPH WHEN THE CHECK ENGINE LIGHT CAME ON AND THE CARJUST DIED, IT STARTED TO DECELERATE, I TRIED TO PUSH GAS BUT CAR WOULD NOT GO. LUCKILY TRAFFIC WAS LIGHT AND ABLE TO GET TO THE SIDE OF THE RODE WITHOUT INJURY.

Air Bags
Filed Aug 29, 201620,000 milesPA

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE AIR BAG COVER DETACHED FROM THE VEHICLE. IN ADDITION, THE REAR FRAME OF THE VEHICLE WAS RUSTED, THE ENGINE LEAKED TRANSMISSION OIL AND FUEL, AND THE BRAKES MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000.

Electronic Stability Control (esc)
Filed Aug 20, 201663,000 milesOH

ABS LIGHT COMES ON STABILTRAC LIGHT COMES ON BRAKES PULSE AND GRIND ON OCCASION DON'T WANT TO STOP AT TIMES LIKE YOUR ON ICE

Unknown or Other
Filed Aug 10, 2016AP

MY CAR IS CURRENTLY IN SOUTH KOREA WITH ME, BECAUSE I'M STATIONED HERE FOR MILITARY PURPOSES. I'M MOVING BACK TO THE STATES AND MY CAR IS SUPPOSED TO SHIP OFF AUGUST 29TH BUT MY CAR CANNOT SHIP WITH A RECALL STATUS THAT READS INCOMPLETE STATUS WITH THE VPC CENTER. NO DEALERSHIP IN KOREA CAN HELP ME WITH THIS ISSUE. MY RECALL ISSUE STATES IF THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. AFTER CALLING THE CHEVROLET DEALERSHIP, I WAS TOLD A CASE WOULD BE OPENED IN MY SITUATION TO ATTEMPT TO CLOSE OUT THE RECALL DUE TO ME HAVING HE VEHICLE THREE YEARS WITH NO ISSUES RELATED TO THIS. IT HAS BEEN A WEEK AND I WAS TOLD THAT I WOULD BE CONTACTED IN TWO DAYS WITH AN ANSWER. CAN SOMEONE HELP ME IN THIS SITUATION SO THAT MY CAR CAN BE SHIPPED BACK TO AMERICA???

Service Brakes
Filed Aug 9, 201672,000 milesPA

MY CAR IS TRYING TO KILL ME. AT A COMPLETE STOP WHEN I HIT THE GAS THE TRACTION CONTROL COMES ON. MY DASH SAYS SERVICE STABILITRAK , TRACTION CONTROL AND ABS. I MUST TURN OFF THE TRACTION CONTROL TO DRIVE MY VEHICLE. WITH ALL THAT, IF I DRIVE UP HILL IT TURNS THE TRACTION CONTROL ON, THE ABS AND TRACTION CONTROL LIGHT UP AND THE LIGHTS STAY ON. WHEN THE CAR IS RESTARTED ALL THE LIGHTS GO AWAY. TWICE I WAS PULLING ONTO THE HIGHWAY FROM A STOP. THAT SITUATION HAPPENED AND MY CAR DIDNT MOVE. LUCKILY THE CAR WAS ABLE TO MOVE OR ELSE I WOULD HAVE SEVERLY INJURED. THIS HAPPENS WITH MY VEHICLE DAILY. I TOOK MY CAR IN BECAUSE MY ALTERNATOR FAILED. I TOLD THE DEALERSHIP ABOUT A TSB FOR THE ISSUE AND THEY DID NOTHING. IT ALSO HAPPENS A LOT IF IM ACCELERATING WHILE TURNING A CORNER. THE DASH LIGHTS UP LIKE CHRISTMAS LIGHTS.

Steering
Filed Aug 7, 201637,000 milesTX

VEHICLE WAS STATIONARY. TURNED WHEEL TO THE RIGHT TO BEGIN TO MOVE. HEARD A SNAPPING SOUND AND VEHICLE ONLY MOVED ABOUT 5 FEET AND HAD NO CONTROL OF STEERING. FOUND THE RIGHT TIE-ROD WAS BROKEN. CAR HAS 37000 MILES ON IT.CAR WAS TOWED TO CHEV DEALER FOR REPAIR AND THEY SAID THE STEERING GEAR ALSO NEEDED TO BE REPLACED?? MY COST WAS $1546.19.FOUND A RECALL #12V377000 ON THIS VERY PROBLEM, BUT THE RECALL WAS FOR POLICE CARS ONLY. THIS DOESN'T MAKE SENSE TO ME AND I FEEL MY CAR SHOULD BE INCLUDED IN THIS RECALL. THIS TIE ROD SHOULD NEVER HAVE BROKEN AND I FEEL GM SHOULD ASSUME THE RESPONSIBILITY FOR THIS REPAIR. 2012 CHEV IMPALA.

Electronic Stability Control (esc)
Filed Jul 27, 2016118,535 milesTX

ABOUT 8 MONTHS AGO MY 2012 CHEVY IMPALA STARTED CAUSING ISSUES WHEN THE ENGINE LIGHT APPEARED WITH THE REDUCED ENGINE LIGHT. TAKING IT TO A DEALERSHIP, THEY PUT THE COMPUTER ON IT & WERE UNABLE TO DETERMINE WHAT THE CODES WERE RELATED TOO. I THEN SEARCHED GOOGLE FOR ANY ISSUES COMPARING TO MINE AND FOUND SEVERAL COMPLAINS ABOUT THE SAME THING. FOLLOWING THE REPAIRS THAT OTHERS HAVE PERFORMED, I TRIED THE SAME THING WITH NO RESULTS. AT THE MOMENT I AM LOOKING AT REPLACING THE THROTTLE BODY SENSOR WITH THE HOPES THAT IT WILL BE FIXED. THE SAFETY CONCERNS IS THAT MY VEHICLE WILL BE FINE FOR A FEW MINUTES BUT THEN THE REDUCED ENGINE LIGHT APPEARS AND MY CAR WILL CONTINUE AT VERY LITTLE SPEEDS AND THE SHIFTING FROM GEAR TO GEAR WILL GO UP TO 5 AMPS. MY CAR WILL THEN START BUCKING LIKE A HORSE IN THE MIDDLE OF TRAFFIC UNTIL IT STABILIZES AND I'M ABLE TO RUN AT GOOD SPEEDS. MY CAR HAS NOT YET STALLED BUT WITH IT REDUCING SPEEDS IN THE MIDDLE OF TRAFFIC, IT CAUSES SAFETY CONCERNS AS A FAST MOVING CAR CAN COME UP ME AND HIT ME. I HOPE THIS GETS ATTENTION FROM GM AS I HAVE READ THAT SEVERAL OTHERS THAT HAD THE SAME ISSUES. THIS IS MY SECOND MESSAGE FOR THE SAME ISSUES AND I DO NOT RECALL HAVING RECEIVED A RESPONSE FROM MY 1ST COMPLAINT. PLEASE ADVISE WHY GM HAS NOT MADE A RECALL ON THIS ISSUE AND GIVE THEIR CUSTOMER'S A BETTER DRIVING EXPERIENCE. THANK YOU. *TR

Electronic Stability Control (esc)
Filed Jul 15, 201666,453 milesIL

EVERY TIME I TURN WARNING LIGHTS FOR MY STABLIZING SYSTEM AND ABS THEN THE BRAKES STARTS TO LOCK UP SOMETIMES WITH IT ALSO TRACTION CONTROL ALSO TURN ON AND OFF THIS IS EVERY TIME I DRIVE THE CAR HAVE TAKEN IT TO 3 DEALERS NO ONE CAN FIND THE PROBLEM THIS IS EVERY TIME I START THE CAR AND DRIVE ON THE STREETS OR ON THE HIGHWAY.

Service Brakes
Filed Jun 20, 201678,823 milesPA

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTED TO MAKE A TURN, ESPECIALLY A RIGHT TURN, THE VEHICLE SEEMED LIKE IT WAS SLIDING. THE TRACTION CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,823.

Electronic Stability Control (esc)Crash
Filed Jun 10, 2016PA

THE VEHICLE WOULD NOT STOP AFTER APPLYING BRAKES MADE AWFUL NOISE AND I REAR ENDED A CAR. IT WAS CLEAR, DRY AND SUNNY AT THE TIME AND SHOULD HAVE BEEN ABLE TO STOP. I BELIEVE THE STABILITRAK SYSTEM IS FAULTY. THE TIRE PRESSURE SENSOR HAS NOW STARTED COMING ON SINCE THE CAR ACCIDENT. THE DEALER THAT THE BODY SHOP TOOK THE CAR TO AFTER IT FIXED THE FRONT BUMPER SAID IT'S NOT THE TIRE SENSOR THAT'S BAD.

EngineFire
Filed May 17, 201693,700 milesIL

I WAS STANDING IN TRAFFIC AND SMOKE START COMING INSIDE THE CAR FROM ENGINE AND THE ENGINE START ON FIRE THE CAR BURN FROM THE ENGINE OUT ??? AND I FOUND THIS INFORMATION ABOUT SAFETY PROBLEMS AND RECALLS ON THIS CAR MODEL ON THE INTERNET ABOUT THIS CAR MODEL AND YEAR HAVE FIRE HAZARD PROBLEMS PLEASE REVIEW AND HELP ME TO FOUND ANY ANSWER THANK YOU *TR

Air BagsCrash1 injured
Filed May 15, 201650,000 milesMO

I WAS HIT BY ANOTHER CAR AT INTERSECTION NEAR REAR DOOR. MY CAR WAS CONSIDERED A TOTAL (NOT WORTH FIXING), AND I WAS TAKEN TO ER HOSPITAL BY AMBULANCE DUE TO SEVER NECK AND SHOULDER INJURIES. RELEASED WITH FRACTURE OF NECK AND FRACTURED RIGHT RIBS. NOT ONE AIR BAG IN FRONT OR BACK RELEASED IN COLLISION. I KNEW SOMETHING WAS WRONG!

Electrical System
Filed Apr 27, 201650,800 milesTX

DRIVING 55 MPH ON THE INTERSTATE NOTICED THAT I HADN'T FILLED UP IN A WHILE YET THE FUEL GAUGE STILL READ "COMPLETELY FULL". FILLED UP AT GAS STATION TOOK 3/4 OF A TANK. GAUGE HAS BEEN ALTERNATING BETWEEN FULL AND COMPLETELY EMPTY FOR A MONTH. COULD HAVE RUN OUT OF GAS AT SPEED ON INTERSTATE CAUSING ACCIDENT INTERNET RESEARCH HAS UNCOVERED A FEW INCIDENTS LIKE THAT. CHEVY SUPPORT IS WILLING TO WAIVE THE 50 DOLLAR DIAGNOSTIC FEE BUT WILL NOT COVER REPAIRS. LOCAL GARAGE QUOTED 250 LABOR 160 PART TO REPLACE FUEL GAUGE SENSOR IN THE TANK, BUT FROM ONLINE RESEARCH PAST YEARS HAVE SEEN INSTRUMENT CLUSTER FAILURES IN FUEL GAUGE, SPEEDOMETER AND ENGINE TEMP. CAR HAS 50800 MILES ON IT IS FOUR YEARS OLD AND MAY REQUIRE REPAIRS 400-2K DEPENDING ON WHICH PART IS FAILURE. PREVIOUS GM PRODUCTS HAVE HAD CLASS ACTION LAWSUITS FOR SIMILAR ISSUES. THIS IS A SAFETY ISSUE AS THE GAUGE FAILS AND THE CHECK ENGINE LIGHT TOOK 25 DAYS TO COME ON WITH THE ERROR CODE IN THE 460'S THAT THE SENSOR WAS BAD. CURRENTLY DRIVING VEHICLE WITH BROKEN FUEL GAUGE AND SUBMITTING COMPLAINTS TALKING WITH SUPPORT TO TRY TO GET THEM TO COVER REPAIRS.

Traction Control System
Filed Apr 26, 201626,000 milesMI

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE THE VEHICLE FROM A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED WHEN THE BRAKES WERE INDEPENDENTLY APPLIED. IN ADDITION, THE ABS, SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRES CONNECTED TO THE SENSORS WERE FAULTY. THE TECHNICIAN ALSO STATED THAT FURTHER DIAGNOSTIC TESTING WOULD BE NEEDED TO DETERMINE WHAT SPECIFIC PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

Power Train
Filed Apr 23, 201640,000 milesMA

GRINDING NOISE FROM FRONT AND MOMENTARY LOSS OF ACCELERATION UPON ACCELERATION FROM STOP. MOST PREVALENT ON LEFT TURN FROM STOP BUT PROGRESSIVELY GETTING MORE FREQUENT ON STRAIGHT OR RIGHT TURNS. DASH TRACTION CONTROL LIGHT ILLUMINATES MOMENTARILY. ORIGINAL DEALER INSPECTION FOUND NO ISSUE. ON STAR DIAGNOSTICS REVEALED NOTHING. ABOVE 5MPH NO SYMPTOMS AT ALL. DEALER WILL REINSPECT NEXT WEEK.

Air Bags
Filed Apr 21, 201685,500 milesTN

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT TURNED OFF AND ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SDM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,500. UPDATED 06/21/16*LJ *TR

Unknown or Other
Filed Apr 9, 201620,000 milesTN

WHEN I PURCHASED THIS VEHICLE I HAD A 42 MONTH WARRANTY. SEVERAL MONTHS AFTER MY PURCHASE I NOTICED THAT THE TIRES (ALL 4) WERE DRY ROTTING. SEVERAL MONTHS AFTER THAT THE PASSENGER SIDE HEAD LIGHT WAS FOGGING TO THE POINT IT WAS DIMMING THE HEAD LIGHT. I TOOK THE VEHICLE BACK TO WHERE I PURCHASED THIS AND THE NAME OF THE CHEVROLET DEALER WAS TOM BANNEN AND NOW SERRA CHEVROLET. I COMPLAINED TO GENERAL MOTORS IN MICHIGAN AND THEY TOLD ME TO TAKE THIS BACK TO THE DEALERSHIP. THE CAR WAS TO BE SEEN BY THE SERVICE MANAGER WHICH I DID AND WAS TURNED DOWN AGAIN FOR REPAIRS EVEN WHILE THE CAR WAS STILL UNDER WARRANTY. I THEN FILED A COMPLAINT WITH BBB AND AFTER SEVERAL ATTEMPTS TO RESOLVE THESE ISSUES THE JERK AT SERRA CHEVROLET SAID THAT SERRA CHEVROLET WOULD NOT HONOR ANY WARRANTY THAT WAS GIVEN TO ME BY THE PREVIOUS OWNER, TOM BANNEN. I THINK THAT SERRA CHEVROLET IN MADISON, TN. HAS AND WILL RIP OFF OTHER BUYERS WHO HAD THE WARRANTIES FROM TOM BANNEN. I WILL NEVER PURCHASE ANOTHER GENERAL MOTORS PRODUCT AND TELL ALL MY RELATIVES AND MANY FRIENDS NOT TO BUY FROM THIS RIP OFF ARTIST.

Service Brakes
Filed Apr 7, 201644,000 milesMI

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN, THE VEHICLE WOULD INDEPENDENTLY SWITCH TO TRACTION CONTROL MODE. IN ADDITION, AN ABNORMAL SOUND WAS COMING FROM THE BRAKES OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS WIRING HARNESS AND THE WHEEL HUB WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

Electrical System
Filed Apr 5, 201635,000 milesMI

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE SERVICE STABILITRAC, SERVICE BRAKE ASSIST, TRACTION CONTROL, AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HUB ASSEMBLY AND SPEED SENSOR CIRCUIT WIRE HARNESS WERE REPAIRED; HOWEVER, THE FAILURE RECURRED CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Power Train
Filed Apr 2, 201632,000 milesMO

WHEN BACKING OUT OF PARKING SPACE TURNING RIGHT AND THEN TURNING LEFT, IT SOUNDS LIKE GRINDING METAL AND THE CAR STARTS JERKING UNTIL THE WHEELS ARE TURNED STRAIGHT AND THEN IT'S OK AGAIN IT IS REALLY LOUD. I TOOK IT TO THE DEALER BUT IT WOULDN'T DO IT FOR THEM.

Engine
Filed Mar 21, 2016100,000 milesMO

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE JERKED. IN ADDITION, THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Steering
Filed Mar 16, 2016CA

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Fuel/Propulsion System
Filed Feb 23, 201658,168 milesSC

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT FUEL INJECTORS 1, 3, AND 5 MALFUNCTIONED AND FUEL TRAVELED STRAIGHT THROUGH THE EXHAUST SYSTEM. THE CONTACT NOTICED A FUEL ODOR COMING FROM THE REAR EXHAUST. THE DEALER DIAGNOSED THAT INJECTOR PORTS 1, 3, AND 5 NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,168.

Electronic Stability Control (esc)
Filed Feb 4, 201634,000 milesMS

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE ATTEMPTING TO ACCELERATE. THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL BEARING AND HUB ASSEMBLY CAUSED THE FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

Unknown or Other
Filed Jan 1, 201642,000 milesMO

WHEN A WINDOW IS ROLLED DOWN IN THE VEHICLE THERE IS A HORRIBLE VIBRATION INSIDE OF THE CAR THAT ACTUALLY CAUSES A HEADACHE. EVEN IF WE ROLL DOWN TWO IT DOESN'T HELP.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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