Page 8 of 13 · complaints 351–400 of 627

2007 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Suspension
Filed May 14, 201240,000 milesTX

2007 IMPALA SS THAT I HAVE OWNED SINCE APRIL 2011 AND BOUGHT WITH 24,000 MILES.THE PROBLEM IS WITH REAR TIRES ON THE CAR WEARING WITIHIN ONE MONTH AFTER REPLACING, THE INSTALATION OF TIRES IS FOLLOWED BY A PROFESSIONAL ALIGNMENT AND THE TIRES STILL WEAR DOWN TO THE WIRES. I HAVE BEEN THROUGH SEVERAL SETS OF TIRES AND ALIGNMENTS SINCE I PURCHASED THE CAR AND HAVE NOT YET FOUND A FIX OTHER THAN TIRES AND ALIGNMENT. DOCUMENTS HAVE INDICATED THAT THERE ARE BAD REAR SPINDLE RODS ON THE REAR OF THE CAR THAT GM HAS AKNOWLEDGED ARE PRESENT AND GM FAILED TO REPAIR THEM ON ALL 2007-2008 IMPALAS WITH THE EXCEPTION OF POLICE VEHICLES (APPROXIMATELY 23,000 POLICE DUTY CARS OUT OF 450,000+ AFFECTED). GM WILL NOT REPLACE THESE UNDER WARRANTY AND I CANNOT FIND A REPAIR FOR THE ISSUE. THE CAR WILL SLIP OUT OF ALIGNMENT WITHIN A FEW DAYS OR WEEKS AND CAUSE VERY DANGEROUS DRIVING CONDITIONS IF DRIVEN ON RAIN, SNOW OR ANY SLIPPERY SURFACE, CAUSING THE CAR TO SWAY IN THE REAR, HYDROPLANE AND EVEN LOSE CONTROL. THIS IS AN ENOURMOUS SAFETY HAZARD FOR IMPALA OWNERS AND ALSO OTHER DRIVERS THAT MAY HAVE AN ACCIDENT DUE TO THIS ISSUE. *JS

Traction Control System
Filed May 8, 201263,000 milesMI

INTERMITTENT PROBLEMS WITH "SERVICE TRACTION CONTROL" AND "ENGINE POWER REDUCED". MY IMPALA IS STARTING TO RUMBLE AND JOSTLE WHEN THESE WARNINGS APPEAR. HOWEVER, I CAN'T FIGURE OUT THE REASON. *TR

Electrical System
Filed Apr 25, 2012VA

WHILE I WAS DRIVING AN ERROR MESSAGE APPEARED ON THE PANEL "ENGINE POWER REDUCED". THE CAR IMMEDIATELY SLOWED DOWN AS IF THE ENGINE HAD CUT-OFF COMPLETELY. IT DID NOT AND I WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD AT ABOUT 10 MPH. LUCKILY IT WAS LATE AT NIGHT, THE FEW CARS THAT WERE DRIVING NEAR ME WERE ABLE TO CHANGE LANES BEFORE A COLLISION OCCURRED. *TR

Engine and Engine Cooling
Filed Apr 24, 2012100,000 milesNY

I AM THE OWNER OF A 2007 CHEVY IMPALA, WHICH IS NO LONGER UNDER WARRANTY. (LAST 8 OF VIN #[XXX]) I HAVE HAD SEVERAL PROBLEMS WITH MY VEHICLE FOR THE PAST SEVERAL YEARS STARTING WITH THE "CHECK ENGINE LIGHT." WHEN I WAS IN SCHOOL IN VIRGINIA THE LIGHT FIRST CAME ON AND I TOOK IT TO A GM DEALER IN VIRGINIA FOR A WEEK, THEY SAID THEY FIXED IT AND A WEEK LATER IT CAME BACK ON. I BROUGHT THE VEHICLE BACK AND THEY SAID THEY FIXED IT AGAIN, HOWEVER IT ONCE AGAIN CAME BACK ON. THIS IS EXTREMELY FRUSTRATING BECAUSE IT WOULDN'T LET ME ACCELERATE OVER 25 MPH AND I NEEDED TO GET HOME TO NEW YORK. SEVERAL MONTHS LATER I RECEIVED THE "CHECK ENGINE LIGHT" AGAIN AND BROUGHT IT TO A GM DEALER IN NEW YORK, WHO SUPPOSEDLY FIXED THIS PROBLEM. LAST WEEK THE "CHECK ENGINE" LIGHT CAME ON AGAIN WITH THE MESSAGE "REDUCED ENGINE POWER" ONCE AGAIN AND THE CAR STOPPED ON THE HIGHWAY AND SHUT-OFF. THIS IS EXTREMELY DANGEROUS AS I WAS STOPPED ON A 60MPH HIGHWAY WITH CARS JUST MISSING ME. I HAVE SPENT THOUSANDS OF DOLLARS AS A COLLEGE STUDENT TRYING TO REPAIR THIS ISSUE WHICH STILL HAS NOT BEEN RESOLVED AND NOW HAS BECOME AN INCONVENIENCE, A TOLL ON MY BANK ACCOUNT, AS WELL AS A VERY DANGEROUS SAFETY ISSUE. I AM SCARED TO DRIVE MY CAR TO WORK EVERYDAY NOW, WHICH SHOULD NOT BE THE PROBLEM BECAUSE THE ENGINE LIGHT AND REDUCED POWER IS STILL ON. I HAVE LOOKED ONLINE AT SEVERAL MESSAGE BOARDS AND EVERYONE HAS SAID THE SAME THING ABOUT THIS PROBLEM. CLEARLY THIS IS A MANUFACTURING ERROR AND AS A SAFETY MEASURE

Steering
Filed Apr 13, 201285,000 milesMN

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING FAILED. THE CONTACT ALSO STATED THAT IT BECAME VERY DIFFICULT TO STEER TO THE POINT THAT HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,000.

Electrical System
Filed Apr 10, 201249,784 milesNC

SHIFTER CANNOT BE MOVED FROM PARK POSITION (REPAIR/REROUTE BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) SOLENOID HARNESS) MODELS: 2007-2009 CHEVROLET IMPALA SUPERCEDE:THIS BULLETIN IS BEING REVISED TO END THE NEED FOR INFORMATION FROM THE FIELD AND PROVIDE REPAIR INFORMATION. PLEASE DISCARD CORPORATE BULLETIN NUMBER 08-07-30-007A (SECTION 07 - TRANSMISSION/TRANSAXLE). CONDITION SOME CUSTOMERS MAY COMMENT ON EITHER OF THE FOLLOWING CONDITIONS: - THE KEY CANNOT BE REMOVED FROM THE IGNITION. - THE TRANSMISSION GEAR SELECTOR (SHIFTER) CANNOT BE MOVED OUT OF THE PARK POSITION. CAUSE THIS CONDITION MAY BE CAUSED BY AN INCORRECTLY ROUTED BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) SOLENOID HARNESS WHICH CAN MAKE IT DIFFICULT TO INSTALL. IN SOME INSTANCES, THE WIRING LOOMS ARE TANGLED, CAUSING STRESS ON THE WIRES IN THE CONNECTOR AT THE BTSI. IF THE BTSI HARNESS IS ROUTED INCORRECTLY, IT MAY ALSO RESULT IN A WIRE PINCHING ISSUE. CORRECTION IMPORTANT DO NOT USE FORCE TO MOVE THE GEAR SELECTOR (SHIFTER). USING FORCE MAY CAUSE DAMAGE TO THE BTSI. INSPECTION/ROUTING AND REPAIR OF THE BTSI WIRING HARNESS/CONNECTOR 1. CHECK FOR WIRE DAMAGE AT THE BTSI CONNECTOR TERMINAL ENDS. REFER TO SI FOR REPAIR PROCEDURES. 2. FOR VERY INTERMITTENT ISSUES, CHECK THE BTSI WIRE HARNESS INDIVIDUAL CIRCUITS FOR BROKEN OR CRIMPED WIRES. REFER TO SI FOR REPAIR PROCEDURES. 3. INSPECT THE ROUTING OF THE WIRING HARNESS LEADING TO THE BTSI CONNECTOR. THE ILLUSTRATIONS ABOVE SHOW THE BTSI HARNESS ROUTED INCORRECTLY. 4.

Steering
Filed Apr 3, 2012TX

LETTER FROM CONGRESSMAN CARTER ON BEHALF OF CONSTITUENT RE ISSUE OF GM'S LIABILITY FOR DEFECTIVE PARTS ON CARS THEY MANUFACTURED *TGW AS A RESULT OF A DESIGN FLAW AND DEFECTIVE PARTS, THE TRI-COILED REAR SPRINGS, TRAILING ARMS AND SPINDLE RODS ARE CAUSING PREMATURE WEAR OF REAR TIRES. GM RECALLED VEHICLES USED IN POLICE WORK; BUT NOT THE GENERAL PUBLIC. GM SAYS THEY ARE NOT LIABLE, BECAUSE ITS 2009 BANKRUPTCY AND SUBSEQUENT REORGANIZATION SHIELDS THEM FROM LIABILITY OVER THE ALLEGED DESIGN FLAWS. *TR UPDATED 04/010/12

Suspension
Filed Mar 30, 201272,000 milesPA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO VEER OUT OF LANE THAT THE CONTACT WAS TRAVELING IN WITHOUT INTENT. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOUR TIMES REGARDING THE DEFECT. THE REAR TIRES WERE REPLACED TWICE AND THE REAR BRAKES WERE ALSO REPLACED TWICE. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER PERTAINING TO THE REAR SPIN ROD ON THE 2007-2008 MODEL YEAR VEHICLES AND THE 2008 CHEVROLET IMPALA POLICE CRUISERS. THE CONTACT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Steering
Filed Mar 23, 201285,176 milesMN

THE INTERMEDIATE STEERING SHAFT IS FAULTY ON MY 2007 CHEVROLET IMPALA LTZ. IT CURRENTLY HAS 85176 MILES AS IT IS IN A SHOP. THIS IS THE 10TH TIME ME OR ONE OF MY FRIENDS HAS HAD THIS PROBLEM. IT HAS OCCURRED MULTIPLE TIMES ON THE FOLLOWING VEHICLES: 2009 PONTIAC G6 SPORT 2 (MINE) 37,900 MILES, AND WAS BOUGHT NEW. 2008 PONTIAC G6 SPORT 2 (ROOM-MATES) CAR WAS PURCHASED USED AND HAS 50,076 MILES ON IT. 2009 CHEVROLET IMPALA LT (ROOM-MATES MOMS) 60,000 MILES THE CAR HAS BEEN DRIVEN, IT WAS PURCHASED NEW. THIS IS ONLY ONE OF MANY ISSUES WE HAVE HAD WITH THESE THREE CARS. THE OTHER MAJOR ONE IS THAT THE HEAD GASKETS ON THESE CARS DO NOT HOLD UP, AND GM IS DOING NOTHING ABOUT IT. MINE IS IN THE SHOP NOW ALSO FOR A HEAD GASKET (07 IMPALA). WHY IS THERE NO HELP FOR GM CAR OWNERS? GM IS NOT HELPING! JUST SCREWING US OUT OF MONEY! *TR

Suspension
Filed Mar 15, 201211,278 milesMO

DURING THE COURSE OF OWNING THIS IMPALA SINCE IT WAS NEW, IT HAS HAD 12 REPLACEMENT TIRES INSTALLED IN ORDER TO CORRECT A VIBRATION PROBLEM, WHICH IS FELT AT OR AROUND 55 MPH. IT HAS TAKEN APPROXIMATELY 10,000 MILES FOR EACH OF THE TIRES TO WEAR UNEVENLY. EACH TIME A TIRE WAS REPLACED, I WAS GIVEN AN EXPLANATION THAT THE DEFECTIVE TIRE WAS NO LONGER ROUND (EGG SHAPED) AND WOULD NOT PROPERLY BALANCE. A MAJORITY OF THE DEFECTIVE TIRES WERE FROM THE REAR OF THE IMPALA. THE LAST REPLACEMENT TIRES WERE INSTALLED ON 06-28-10 WHEN THE VEHICLE HAD 26,264 MILES ON IT. DURING THE DOZENS OF VISITS TO MULTIPLE CHEVROLET SERVICE DEPTS, NO MECHANICAL SUSPENSION PARTS WERE REPLACED. I'VE BEEN IN CONTACT WITH THE GENERAL MOTORS EXECUTIVE CUSTOMER SERVICE OFFICE (GMECSO) FOR YEARS AND HAVE DEALT WITH MULTIPLE REPRESENTATIVES. THE IMPALA AGAIN HAS A VIBRATION, AND I WOULD LIKE TO GET THE VEHICLE SERVICED. GMECSO INFORMED ME THAT THEY WANTED ME TO TAKE THE IMPALA TO A DIFFERENT CHEVROLET SERVICE DEPARTMENT IF I NEEDED TO GET THE CAR LOOKED AT FOR ISSUES REGARDING THE TIRES. SINCE 02-05-12, I HAVE MADE 5 PHONE CALLS TO THE GMECSO AND HAVE YET TO RECEIVE A CALL BACK. *TR

Air BagsCrash1 injured
Filed Mar 5, 201293,000 milesIA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. NONE OF THE AIRBAGS DEPLOYED AND THE CONTACT SUSTAINED A FRACTURED NECK, AS WELL AS OTHER INJURIES. THE VEHICLE WAS TAKEN TO AN IMPOUND AND DECLARED AS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 93,000.

Steering
Filed Feb 24, 201286,000 milesMA

I HAVE A 2007 CHEVROLET IMPALA FOR MY WIFE TO DRIVE WITH MY TWO CHILDREN. THE POWER STEERING FAILS INTERMITTENTLY IN THE RAIN. THIS IS EXTREMELY DANGEROUS BECAUSE THE POWER ASSIST COMES AND GOES QUICKLY CAUSING THE DRIVER TO JERK THE WHEEL WHEN THE PWER ASSIST RETURNS. I REPLACED THE SERPENTINE BELT TWO MONTHS AGO FOR THE SAME ISSUE AND IT WAS FINE FOR A WHILE. I HAVE OVER 30 YEARS OF AUTOMOTIVE EXPERIENCE AND I HAVE EXPERIENCED THIS WHILE DRIVING THIS VEHICLE AND IT IS DANGEROUS. THERE IS CLEARLY A MANUFACTURE DEFECT WITH THE POWER ASSIST BELT, TENSIONER OR A PULLEY. THIS IS NOT THE OTHER CONCERN WITH THE CLUNKING INTERMEDIATE SHAFT. *TR

Suspension
Filed Feb 22, 201241,000 milesTX

MASSIVE REAR TIRE PREMATURE WEAR CAUSED BY DEFECTIVE DESIGN AND DEFECTIVE TRI-COILED REAR SPRINGS, TRAILING ARMS, AND SPINDLE RODS. *TR

Tires
Filed Feb 22, 2012MO

I NOTICED THINGS ABOUT MY CAR BUT IGNORED THEM BECAUSE I THOUGHT, THIS IS A BRAND NEW CAR AND IT SHOULDN'T HAVE ANY ISSUES. FROM THE VERY BEGINNING I WOULD NOTICE THAT MY CAR WOULD SLIDE A LOT WHEN THERE WAS SNOW/ICE/RAIN ON THE GROUND. AS IF IT WASN'T SITTING ON THE GROUND PROPERLY. I WOULD LOOK AT IT FROM THE REAR AT A DISTANCE AND IT ALWAYS SEEMED TO SLANT/DROOP AT AN ANGLE. ABOUT A YEAR AND HALF OF OWNERSHIP WHILE GETTING MY OIL CHANGED A SERVICE TECH FROM AN AUTHORIZED CHEVROLET DEALER INFORMED ME THAT I HAD EXCESSIVE TIRE WEAR AND STATED THAT I NEEDED ALL NEW TIRES. NOTE HE NEVER STATED THAT I NEEDED A WHEEL ALIGNMENT OR THAT THERE WAS A POSSIBLE RECALL NOTICE THAT WE COULD FIX WHILE YOUR CAR IS STILL UNDER. HE JUST WANTED TO SELL ME TIRES. FROM DOING MY RESEARCH IT LOOKS LIKE I AM NOT ALONE WITH THE ISSUE OF EXCESSIVE TIRE WEAR. LOOKS LIKE GM IS ALSO AWARE OF THIS ISSUE. THERE IS A GM BULLETIN 08032 BUT GM ONLY STATES THAT GOVERNMENT CARS ARE AFFECTED. I KNOW OF SEVERAL PEOPLE THAT WORK ON GM ASSEMBLY LINES AND THEY WILL STATE THAT THERE IS NO DIFFERENCE, SO WHY HAS THERE NOT BEEN A RECALL ON THIS ISSUE. THIS IS VERY DANGEROUS FOR GM TO KNOWING KNOW THAT SOMETHING IS NOT CORRECT ON THESE CARS AND THEY ARE REFUSING TO DO ANYTHING ABOUT IT. HOW MANY LIVES HAVE BEEN LOST OR HAVE TO BE LOST FOR GM TO CALL A RECALL AND FIX THE ISSUE ON THESE CARS. UPDATE 2/22/2012: I HAVE GOTTEN THE "NEEDED" "SPECIAL" WHEEL ALIGNMENT BUT AM STILL CONSTANTLY REPLACING TIRES THAT HAVE BEEN ON

Electrical System
Filed Feb 16, 20127,915 milesMI

11-23-07 REMOTE START INTERMITTENTLY INOPERABLE, 10-14-08 WHEN BRAKING VEHICLE HAS PULSATION IN FRONT, 7-1-10 PURCHASED NEW SET OF TIRES -46,388 MILES ON CAR (85,000 WARRANTY ON TIRES ), 7-10-10 REPLACED MUFFLER-SEAM SPLIT, 11-18-10 HEAVY ENGINE REPAIR-HEAD GASKET LEAK(52284 MILES ON CAR), 3-11-08 RUST SPECKS ON COMPLETE VEHICLE, 2-1-11 TRANSMISSION REPAIR-REPLACED PISTON & RESEALED INPUT CLUTCH HOUSING (54756 MI ON CAR), 2-10-12 PURCHASED ANOTHER SET OF TIRES 72,820 MILES ON CAR (85,000 MILE WARRANTY-TIRES WORE BARE ON INSIDE OF 4 TIRES-OUTSIDE HAD GOOD TREAD THERE WAS 58,568 MILES LEFT OF TIRE WARRANTY) TOO MANY REPAIRS FOR NEW CAR.-LEMON- *TR

Suspension
Filed Jan 19, 201260,000 milesCA

REAR SUSPENSION IS UNSTABLE, THIRD SET OF GOOD REAR TIRES BEING PUT ON, AGAIN. THE CAR NOW HAS 69K MILES. *TT

Air BagsCrash2 injured
Filed Jan 16, 2012NY

I WAS DRIVING AND TO AVOID A HEAD ON CRASH I HAD SWERVED AND WENT TO STRAIGHTEN OUT BUT NOTICED THE OTHER DRIVER WAS STILL HEADING FOR ME I HAD BRAKED AND LOST CONTROL OF THE CAR. I HAD FLEW OVER A DITCH AND WENT UP A HILL AND ROLLED BACK DOWN. WE HAD OUR SEAT BELTS ON I WAS KNOCKED OUT BY MY HEAD BANGING ON THE STEERING WHEEL. NONE OF THE AIRBAGS WERE DEPLOYED. IN A CRASH LIKE THAT THEY SHOULD HAVE DEPLOYED. WE ENDED UPSIDE DOWN. *TR

Tires
Filed Jan 6, 201233,428 milesMI

TIRES BALD AT 33,428 MILES & REPLACED REPLACED ANOTHER TIRE 7/2011 AROUND 52,000 MILES THREE OTHERS ARE WITHIN 1 OR 2 /32 ND OF BEING WORN OUT AGAIN AT 56,056. *TR

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Jan 5, 201249,000 milesOH

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT HE COULD NOT REMOVE THE GEAR SHIFT FROM PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE MECHANIC STATED THAT THE GEAR SHIFT CONTROL SOLENOID SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 02/28/12 *BF

Suspension
Filed Jan 1, 2012WI

RECENTLY BOUGHT 2007 CHEVY IMPALA FOR SON. THIS CAR CANNOT STAY ON THE ROAD IN WET/SNOW CONDITIONS. IT FISHTAILS AND IS SCARY TO DRIVE. I'VE LIVED IN WISCONSIN ALL MY LIFE AND DROVE MANY DIFFERENT CARS BUT NEVER A CAR AS DANGEROUS AS THIS. *TR

Suspension
Filed Dec 20, 2011121,610 milesMI

I HAVE HAD TO REPLACE THE REAR TIRES ON MY CHEVROLET IMPALA TWICE IN UNDER 20,000 MILES DUE THE REAR SUSPENSION SPINDLES BEING WORN. THE DISCOUNT TIRE REPRESENTATIVES REPORT THAT THEY SEE AT LEAST TWO IMPALAS A WEEK WITH THE SAME. PROBLEM. ONLY REPLACED IN POLICE IMPALAS.. *TR

Electrical System
Filed Dec 10, 2011119,000 milesTX

THE ELECTRICAL SYSTEM ON THE ABOVE MENTIONED VEHICLE.IS ACTING UP. FAULT DISPLAY ON THE DASH INDICATES ENGINE IS RUNNING HOT. AND THAT THE AC UNIT IS OFF. WAITED FOR CAR TO COOL OFF SUFFICIENTLY TO ALLOW VISUAL INSPECTION OF COOLING FLUID LEVELS. THEY CHECKED OK. ALSO CHECKED TO MAKE SURE FANS OPERATE,THEY BOTH COME ON. TOOK VEHICLE TO PLACE OF PURCHASE FOR SECOND OPINION. MECHANIC CHECKED VEHICLE OUT. COULD NOT FIND ANY MECHANICAL ISSUES WITH CAR. COULD NOT EXPLAIN WHY THE DASH IS SHOWING THAT FAULT CODE. ALSO REPLACED THERMOSTAT THINKING IT MIGHT BE BAD. PROBLEM STILL PERSISTS,NOW TEMP. GAUGE WILL THAT ENGINE IS RUNNING HOT WHEN ACCELERATED. AND RETURN TO NORMAL WHEN ENGINE IS IDLING. *TR

Exterior Lighting
Filed Dec 2, 2011108,000 milesIL

YESTERDAY, 12/1/2011, MY PASSENGER HEADLIGHT FAILED. OVER A YEAR AGO, I HAD WENT TO REPLACE THE BULB, AND IT CAME ON AFTER JARRING IT, SO I WAITED TO REPLACE THE BULB UNTIL TODAY. THIS MORNING, NEITHER BULB WORKED. THINKING THIS MAY BE A PROBLEM WITH THE HEADLIGHT SWITCH, I TURNED AUTOMATIC LIGHTING OFF, THEN BACK ON. THAT FAILED, HOWEVER THE BRIGHTS DID WORK. I PULLED OVER AND RAPPED ON THE DRIVER HEADLIGHT HOUSING A FEW TIMES, AND THE LIGHT CAME ON. THEN I DID THE SAME TO THE PASSENGER SIDE, WHICH ALSO CAME ON. VERY UNSAFE TO AFFECT THE VISIBILITY OF A DRIVER, ESPECIALLY SINCE I SUSPECT THIS CAN HAPPEN WHILE DRIVING, OR LEAVE SOMEBODY STRANDED AT WORK WHEN THEY GO TO LEAVE AND HAVE NO HEADLIGHTS. *TR

Suspension
Filed Dec 1, 201143,000 milesMN

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE REAR END OF THE VEHICLE WAS OUT OF ALIGNMENT TWICE EACH TIME THE REAR TIRES HAD TO BE REPLACED. THE MANUFACTURER STATED IT WAS NOT A KNOWN FAILURE. THE DEALER STATED THE MANUFACTURER WAS REPAIRING POLICE VEHICLES WITH THE IDENTICAL FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY DEFECT. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 72,000. ....UPDATED 12/03/12 *BF

Suspension
Filed Nov 30, 2011ME

SIRS VEHICLE HAS JUST TURNED OVER 62,000 MILES REPLACED 4 SETS OF TIRES TIRES WEARING OUT FROM CAMBER CASTER PROBLEMS IN REAR END G.M. HAS NOT HAD A RECALL EXCEPT FOR 20,000 POLICE MADE CARS MON. 11-28-11 A GM PERSON FINALLY SAID YOU HAVE WARRANTY FOR 100,000 MILES TAKE CAR BACK TO DEALER AND TELL THEM TO FIX THE VEHICLE THIS CAR HAS NO VALUE ANYMORE DEALERS DON'T ADVERTISE THEM FOR SALE ANYMORE IN MAINE PAPERS, THEY KNOW OF THE PROBLEMS. YOU FOLKS HAVE TO DEMAND THAT G.M. RECALL AND REPAIR EVERY CAR 2007-2008 IMPALAS WITH PROBLEM. ONE SET OF TIRES ON THIS CAR WORE A STRIP 2 INCHES WIDE FROM OUTSIDE EDGES TOWARD CENTER IN 4 MONTHS MY MECHANIC WHO WAS CHANGING THE OIL CALLED ME OUT TO LOOK AT THEM, HE HAD PUT THEM ON THE CAR. THEY WERE DOWN TO CANVAS AND STEEL BELT, MY WIFE DRIVES THIS VEHICLE AND SHE NEVER NOTICED ANYTHING THIS WAS SHEAR CHANCE IN SPOTTING PROBLEM I FEEL THIS IS VERY DANGEROUS PROBLEM. A HIGH SPEED BLOWOUT ON INTER STATE, THE ONLY PLACE SHE DRIVES FAST TO VISIT KIDS WOULD HAVE BEEN CATASTROPHE. PLEASE TAKE ACTION ON THESE CARS 400,000 PLUS SOLD AND OVER 20,000 TO POLICE WHICH WERE RE-CALLED AND FIXED BEST REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

Engine and Engine Cooling
Filed Nov 30, 201195,000 milesIN

WHILE DRIVING ON THE INTERSTATE, A MESSAGE WAS DISPLAYED SAYING "SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER". I WAS USING CRUISE CONTROL AND IT SHUT OFF AFTER THE MESSAGES WERE DISPLAYED AND I WAS UNABLE TO STAY AT THE SPEED LIMIT OR ACCELERATE QUICKLY IF NEEDED. IN ANOTHER INCIDENT, I WAS DRIVING AND THE TWO MESSAGES DISPLAYED AND A FEW MINUTES LATER THE ENGINE SHUT OFF COMPLETELY. THE POWER STEERING WAS NOT WORKING AND THE ENGINE WAS NOT RESPONDING. THE ONLY WAY TO GET THE CAR RUNNING AGAIN WAS TO SHUT IT OFF AND WAIT SEVERAL MINUTES UNTIL IT WOULD START AGAIN. *KB

Tires
Filed Nov 21, 201130,000 milesNJ

MY 2007 CHEVROLET IMPALA WAS RECENTLY IN CHEVROLET SHOP FOR 30,000 MILES MAINTENANCE. I WAS SHOCKED WHEN TOLD I NEEDED TIRES. I AM THE ORIGINAL OWNER AND DRIVE TO AND FROM WORK AND AN OCCASIONAL WEEKEND TRIP. I HAVE MY TIRES ROTATED EVERY 10,000 MILES. WHAT GIVES? *TR

Tires
Filed Nov 20, 201123,109 milesVT

TIRES COMPLETELY WORN AT 23,000 MILES DEALER SAID BECAUSE NOT ROTATED PROPERLY ($500 FOR NEW TIRE)I ROTATED EVERY 7000 MILES THEY FAILED AT 61,209 MILES PUT ON FOUR NEW TIRES (3RD SET ANOTHER $470) AND ROTATED EVERY 5000 DEALER SAID POOR CHOICE OF TIRES INSTALLED GOODYEAR PREMIUM TIRE NEXT SET WENT IN 20000 MILES WHEEL ALIGNMENT DONE EVERY YEAR NO ADJUSTMENTS NEEDED, LAST SET OF TIRES NOW WORN AT MILEAGE 83,300. I HAVE HAD 15 NEW CARS DURING MY LIFETIME AND NEVER HAVE I ENCOUNTERED THE PREMATURE WEAR I HAVE ON THIS IMPALA. DRIVING ALL HIGHWAY MILES I DO NOT SPEED OR CORNER FAST I ROTATE TIRES CHECK AIR PRESSURE IN ADDITION TO TPMS SYSTEM WHY AM I SEEING TIRE FAILURE ON THREE DIFFERENT BRANDS OF PREMIUM TIRE? *TR

Service Brakes, Hydraulic
Filed Nov 15, 2011WA

I OWN A 2007 IMPALA LT 3.9 L. PURCHASED FROM SUNSET CHEVROLET IN SUMNER, WA 1/03/10. NOT EVEN 3 MONTHS AFTER BUYING THE CAR, THE ENGINE OIL STARTED LEAKING, THE TRANSMISSION STARTED LEAKING, THE POWER STEERING STARTED MAKING AN ABNORMAL NOISE, AND THE CAR NEEDED A BRAKE JOB. (FRONT AND BACK). TOOK CAR TO DEALER (BURIEN CHEVROLET IN BURIEN, WA). WAS TOLD THAT THE NEEDED REPAIRS WERE NOT COVERED BY WARRANTY. WE DECLINED REPAIRS AS WE COULD NOT AFFORD OUT OF POCKET COST. CONTACTED GENERAL MOTORS. WAS TOLD THAT AT THE TIME THE VEHICLE WAS TAKEN TO THE DEALER, THAT RELEVANT COMPONENTS WERE INDEED COVERED BY THE WARRANTY. GM WAS UNSURE OF WHY DEALER HAD TOLD US THEY WERE NOT COVERED BY WARRANTY. BUT THAT THE WARRANTY WAS PRESENTLY EXPIRED, AND EVEN THOUGH IT WASN'T WHEN WE TOOK CAR TO DEALER, THERE IS NOTHING THEY CAN DO NOW THAT THE WARRANTY IS EXPIRED. ALSO, THE TECH AT BURIEN CHEVROLET SAID THAT HE COULD SEE NO SIGNS OF THE SYMPTOMS THAT WE DESCRIBED WERE WRONG WITH THE TRANSMISSION, EVEN THOUGH THERE WAS A SERVICE BULLETIN ISSUED BY GM ON 10/15/09 (06-07-30-023C) WHICH DESCRIBES THE SYMPTOMS EXACTLY AS WE TOLD THE DEALER. IT ALSO CONTAINS INFORMATION NEEDE TO REPAIR THE PROBLEM. NOW THE TRANSMISSION IS ON THE VERGE OF BREAKING DOWN AND THE ENGINE IS LEAKING OIL MORE THAN EVER.

Steering
Filed Nov 15, 201140,785 milesCA

I HAD NOTICED A NOISE IN STEERING RECENTLY, WENT TO DEALER AND WAS TOLD THAT THERE MUST BE DUST AROUND THE STEERING COLUMN. HAD BEEN ON VACATION AND NOT DRIVING CAR FOR A MONTH OR MORE, THEN 11-14-11 IT WAS SOMETHING VERY NOTICEABLE AND I DROVE DIRECTLY TO DEALERSHIP TO BE CHECKED. THEY CHARGED $96.00 TO DIAGNOSE THE PROBLEM AND REPLACED STEERING SHAFT #25937479 SHAFT (06524-C). MY TOTAL BILL WAS $312.86. IS THIS ANY PART OF MY WARRANTY COVERAGE????? *TR

Suspension
Filed Nov 14, 201155,000 milesLA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRES WOULD WEAR PREMATURELY. THE CONTACT BELIEVED THAT THERE WAS AN ISSUE WITH THE REAR AXLE THAT WAS AFFECTING THE TIRES. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 55,000.

Power Train
Filed Nov 13, 201145,000 milesWA

HAVE 2007 IMPALA LT3. (PURCHASED FROM SUNSET CHEVROLET, SUMNER, WA) 1/13/2010. HAVING SERIOUS TRANSMISSION ISSUES. TOOK VEHICLE TO FIRESTONE (6/10/10) FOR ROUTINE OIL CHANGE AND INSPECTION. FOUND LEAK IN TRANSMISSION. ALSO NEEDED FUEL SYSTEM SERVICE. REPAIRS NOT DONE AT THIS TIME DUE TO FINANCIAL SHORTAGE. TOOK TO FIRESTONE AGAIN FOR ROUTINE OIL CHANGE 8/26/10. DURING ROUTINE INSPECTION OIL LEAK DETECTED. TRANSMISSION LEAKING. AND POWER STEERING MAKING ABNORMAL NOISE. COULD NOT AFFORD REPAIRS. THEN TOOK VEHICLE TO DEALERSHIP. WAS TOLD THAT REPAIRS NOT COVERED BY WARRANTY. COULD NOT AFFORD OUT OF POCKET. TRANSMISSION GOT WORSE AS DID OIL LEAK AND POWERSTEERING. 1/31/11 FIRESTONE SERVICED THE TRANSMISSION AND REPLACED THE LEAKING GASKET. THIS DID NOTHING TO HELP TRANSMISSION ISSUES. CONTACTED GM. WAS EVENTUALLY TOLD THAT EVEN THOUGH BURIEN CHEVROLET TOLD US THE PARTS WERE NOT COVERED BY WARRANTY, THAT IN FACT THE PARTS WERE COVERED BY WARRANTY AT THE TIME WE TOOK IT TO THE DEALER. BUT BECAUSE WE TOOK THE VEHICLE TO AN INDEPENDENT AUTO SHOP, THEIR WAS NOTHING GM COULD DO TO ASSIST US WITH OUR ISSUE. NOW I AM UNSURE HOW TO PROCEED. ANY ADVISE? THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Unknown or Other
Filed Oct 26, 2011NY

07 IMPALA FOR EXCESSIVE FRONT TIRE WEAR NOT REAR AS HAS BEEN THE PROBLEM. CAR HAS NOW 52,000 MILES ON IT . DEALERSHIP HAS TESTED THE CAR FOR PROBLEM WITH REAR ALIGNMENT BOLTS, CHECKED IT TO GM SPECS. CONTACTED GM WHO SAID THERE WAS NO PROBLEM WITH THE CAR. CAR GOES THROUGH A SET OF FRONT TIRES APPROX EVERY 15000 MILES. COMPLAINT STARTED AFTER REPLACING FIRST SET OF TIRES @ 16,000 MILES

Engine and Engine Cooling
Filed Oct 12, 201160,000 milesVA

MY VEHICLE HAS THE 3.9 L LTZ PACKAGE. IT USES 2 TO 3 QUARTS OF OIL PER OIL CHANGE. I AM CURRENTLY WORKING WITH THE DEALERSHIP TO MONITOR MY OIL CONSUMPTION EVERY 1,000 MILES. SO FAR WE HAVE USED 1/2 QUART IN 2,000 MILES. THE DEALERSHIP DOES NOT SEEMED CONCERNED BUT FRANKLY MY CAR SHOULD NOT BE USING ANY OIL. GM SHOULD DO SOMETHING. WE HAVE A 10 YEAR/100,000 MILE WARRANTY. I HOPE GM DOESN'T TRY TO SQUEAK OUT OF FIXING THIS ISSUE. *KB

Service Brakes, Hydraulic
Filed Oct 9, 2011MN

HAVE HAD ISSUES WITH WARPING ROTORS ON A 2007 LTZ WITH ONLY 50,XXX MILES ON IT. THIS IS A SAFETY ISSUE AS THE INFERIOR PRODUCT (GM BRAKE ROTORS) MAKE THE CAR SHUTTER AND SHAKE, WHICH CAUSES THE DRIVER TO ALMOST LOSE CONTROL. THIS HAS BEEN GOING ON FOR TOO LONG GM. MY 2003 SILVERADO HAS THE SAME ISSUES WITH THE BRAKES. GM - READ YOUR CUSTOMERS REVIEWS AND FIX THIS PROBLEM! I FOR ONE LIKE TO BUY AMERICAN, BUT HAVE SINCE CONSIDERED A DIFFERENT ROUTE SINCE MY FAMILY'S SAFETY IS BEING COMPROMISED WITH THE INFERIOR BRAKE COMPONENTS THAT GM HAS IN THEIR VEHICLES. *TR

Vehicle Speed ControlCrash1 injured
Filed Sep 23, 201121,000 milesAL

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ATTEMPTING A RIGHT TURN, THE VEHICLE SUDDENLY ACCELERATED AND SHE WAS UNABLE TO ENGAGE THE BRAKES. THE CONTACT MENTIONED THAT THE VEHICLE CRASHED INTO A BRICK WALL. A POLICE REPORT WAS FILED AND THE DRIVER WAS BADLY BRUISED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000. UPDATED 11/29/11 *BF UPDATED 12/02/11

Engine and Engine Cooling
Filed Sep 21, 201150,000 milesMN

VEHICLE'S TRANSMISSION SLIPS WHEN ACCELERATING, AND ALSO JERKS WHEN IDLING. THIS IS A COMMON ISSUE THAT HAS BEEN REPORTED IN MULTIPLE PLACES BY A LARGE NUMBER OF PEOPLE. ISSUE HAS BEEN INCREASING IN FREQUENCY - MAKING THIS CAR UNSAFE TO DRIVE, YET CHEVROLET HAS NOT BOTHERED TO ADDRESS THE NOW OBVIOUS PROBLEM. *TR

Service Brakes, Hydraulic
Filed Sep 19, 2011IN

I NOTICED THAT ALL OF A SUDDEN WHEN I WOULD TRY TO STOP MY CAR WOULD SHAKE OR HESITATE TO STOP. I THOUGHT IT WAS MY BRAKES. AFTER TRYING TO PARK AND THE BRAKES NOT STOPPING AT ALL. I TOOK THE CAR TO REPAIR SHOP TO BE FIXED. FIRST I WAS TOLD IT WAS THE MASTER CYLINDER AFTER REPLACING THAT THE CAR STILL WOULD NOT STOP. SO I WAS TOLD IT WAS THE HYDRAULIC ABS SYSTEM AND THAT ALL THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE DEALERSHIP DOESN'T HAVE THE PART IT IS ON BACKORDER DUE TO THE HIGH VOLUME OF THE PART. THAT SAYS TO ME THERE IS A PROBLEM THAT CHEVY NEEDS TO BE RESPONSIBLE FOR AND CORRECT BEFORE A SERIOUS ACCIDENT HAPPENS. *KB

Unknown or Other
Filed Sep 14, 201148 milesTX

I WAS WONDERING I HEAR A CLICKING SOUND ON MY AIR CONDITIONER WHAT COULD IT BE AND COULD THAT BE A RECALL. I CAN'T TURN ON MY AIR CONDITIONER BECAUSE I AM SCARED THAT MY CAR CAN CATCH FIRE. *KB

Visibility
Filed Sep 11, 201174,769 milesPA

I HAD NUMEROUS PROBLEMS WITH THIS VEHICLE (ALMOST THROUGH MY THIRD SET OF TIRES, OXYGEN SENSOR GOING AT 46,000 MILES, RUST BEGINNING AT 38,000 MILES {CAR WAS TWO YEARS OLD}, AND THE BATTERY GOING PREMATURELY). LAST WEEK, I ATTEMPTED TO PUT ON MY REAR DEFOGGER. THE LIGHT CAME ON, BUT MY REAR WINDSHIELD WAS STILL FOGGED UP. THE DEFROSTER ALSO DOES NOT BLOW COLD AIR IF THE CAR IS IN PARK. *TR

Suspension
Filed Aug 23, 201177,000 milesIL

TRAVELING EASTBOUND ON I-90, LOW TIRE PRESSURE WARNING CAME ON, I PULLED OVER TO CHECK MY TIRES AND NOTICED THAT JUST THE INSIDE OF MY REAR TIRES WERE WORN DOWN TO THE BELTS, HOWEVER VERY LITTLE WEAR ON THE OUT SIDE OF THE TIRE. I VISUALLY CHECKED THE TIRE PRIOR TO GETTING ON THE HIGHWAY AND DID NOT NOTICE ANY WEAR. AFTER DOING SOME RESEARCH, I FOUND THIS IS A COMMON PROBLEM WITH THIS MODEL. THIS IS DEFINITELY A SAFETY ISSUE.

Suspension › Rear
Filed Aug 22, 2011SC

REAR TIRES WEARING TOO PREMATURELY DUE TO BAD ENGINEERING AND DESIGN IN THE 2007 CHEVY IMPALA. I'M AT 50,000 MILES AND SECOND SET OF TIRES IS WEARING TOO SOON AS WELL. THERE IS A PROBLEM WITH THE SUSPENSION & SPINDLE RODS ANGLING THE TIRES IN THE WRONG POSITION CAUSING THE CAR TO BE UNSAFE DURING ANY ICE, SNOW AND OR SLIPPERY CONDITIONS. GM HAS RECALLED ALL POLICE VEHICLES TO FIX THE PROBLEM IN THE EXACT MODEL CAR. HOWEVER, THEY ARE LEAVING THE INDIVIDUAL OWNER TO SCRAMBLE AND FIND A SOLUTION, KNOWING IT'S A DANGEROUS SITUATION. REAR SPINDLE RODS PART NUMBERS 10329689 (2) AND 10329691 (2) NEED TO BE REPLACED AS NOTED ON BULLETIN 08032 BY GM AND THEY SELL A COMPLETE KIT TO CORRECT THEIR MISTAKE. THIS IS A $600 TO $700 REPAIR PLUS NEW TIRES G.M. WILL NOT REPLACE ANYTHING STATING THIS ONLY APPLIES TO POLICE VEHICLES. BUT ALL PART NUMBERS ARE THE SAME ON POLICE AND REGULAR IMPALA'S. UPDATED 09/27/11. *TR

Steering
Filed Aug 22, 201112,000 milesWV

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER TIRE EXPLODED. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND THE ROADSIDE ASSISTANCE REPLACED THE TIRE WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THEY INFORMED THE CONTACT THAT THE SEVERE TIRE WEAR WAS CONTRIBUTED TO MISALIGNMENT. THE TECHNICIAN REPLACED THE DEFECTIVE TIRE AND AN ALIGNMENT WAS PERFORMED. ON A SEPARATE OCCASION THE FAILURE RECURRED WITH THE IDENTICAL TIRE. THE DEFECTIVE TIRE WAS REPLACED WITH A NEW TIRE. A FOUR WHEEL ALIGNMENT WAS PERFORMED ON THE VEHICLE THREE DIFFERENT TIMES AND THE FAILURE CONTINUED TO OCCUR. THE REAR DRIVER, FRONT DRIVER AND PASSENGER SIDE TIRES HAD BEEN REPLACED AS A RESULT TO THE PREMATURE TIRE WEAR. THE MANUFACTURER WAS NOTIFIED OF THE CONSISTENT FAILURE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 16, 201169,036 milesOH

I OWE A CHEVY IMPALA 2007 AND I WAS HAVING TROUBLE WITH THE CAR MUFFLER, IT WAS MAKING A NOISE. ON TAKING IT TO THE SERVICE SHOP, I WAS TOLD THAT IT NEEDED TO BE CHANGED AND THE PROBABLE REASON IS THE SALT HAS CAUSED THE DAMAGE. THE CAR HAS RUN 69 K MILES. I ENDED UP CHANGING THE MUFFLER. *KB

Steering
Filed Aug 3, 201142,000 milesWI

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE ROAD CONDITIONS WERE WET, THE VEHICLE WOULD SLIDE AND HE WAS UNABLE TO CONTROL THE VEHICLE. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED; HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 62,000. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

Suspension › Rear
Filed Aug 2, 201132,366 milesTX

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR TIRES AND REAR STRUTS NEEDED TO BE REPLACED. UPON RETURNING FROM A TRIP, THE FRONT DRIVERS SIDE TIRE WAS FLAT. WHILE INFLATING THE TIRE, THE CONTACT NOTICED THAT WIRING WAS COMING OUT OF THE TIRE. THE VEHICLE WAS TAKEN TO THE LOCATION OF THE TIRE MANUFACTURER, WHERE THE CONTACT WAS INFORMED THAT THE REAR STRUTS WERE FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS EQUIPPED WITH A HEAVIER DUTY POLICE ISSUED SUSPENSION SYSTEM WHICH CAUSED THE FAILURE. THE MANUFACTURER OF THE VEHICLE WAS THEN NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ACTUALLY NOT EQUIPPED WITH THE POLICE DUTY SUSPENSION SYSTEM. THE FAILURE MILEAGE WAS 32,366 AND THE CURRENT MILEAGE WAS 32,591. UPDATED 9/13/11 *CN UPDATED 2/22/12 *CN

Suspension › Rear
Filed Jul 27, 2011MI

I HAD HEARD ABOUT A RECALL ON THE 20007- 2008 CHEVY IMPALA. IT INVOLVES THE SPINDLE RODS ON THE REAR SUSPENSION. I HAVE A 2007 IMPALA AND THE BAD SPINDLE RODS ARE EFFECTING MY REAR TIRES. I PURCHASED 4 TIRES IN 2009. AS OF TODAY, MY REAR TIRES NEED REPLACING REALLY SOON DUE TO THIS PROBLEM WITH THE SPINDLE RODS. *TR

Tires
Filed Jul 23, 201156,743 milesMI

WE PURCHASED OUR 2007 IMPALA SS ON 11/17/09 WITH 33,003 MILES ON IT. ON JULY 20, 2011 WHILE DRIVING HOME FROM WORK WITH MY WIFE AND STEPSON ON THE I-94 FREEWAY IN CLINTON TOWNSHIP, MI., THE LEFTSIDE REAR TIRE BLEWOUT. WE NOTICE THAT IT HAD BROKE THE INNER PLASTIC PIECE AND BENT THE MUFFLER TIP AND THERE WAS CLEARLY NO RUBBER LEFT ON THE INSIDE OF THE TIRE ALL YOU SAW WAS WIRES. HAD TO PUT OUR SPARE TIRE ON. TOOK THE CAR INTO THE TIRE SHOP ON JULY 22, 2011 TO HAVE THAT TIRE REPLACED, SERVICE GUY SAID THERE WAS NO RUBBER LEFT ON THE INSIDE OF THE LEFT TIRE IN THE REAR, AND THE WIRES WERE CLEARLY VISIBLE AND SHOWED US THEM, WHICH WE HAD NOTICED WHEN THIS OCCURRED. HE ALSO STATED THAT ON THE REAR RIGHTSIDE THE WIRES WERE SHOWING TOO. WE HAD HIM REPLACE ALL 4 TIRES ON THE VEHICLE. HE ALSO STATED THAT WE HAD BEEN THE 4TH IMPALA THEY HAD REPLACED TIRES ON IN THE PAST WEEK. WHILE ON THE LIFT WE NOTICED THAT THE BACK TIRES WERE SLIGHTLY LEANING OUT, LIKE (/) LEFT SIDE AND (\) RIGHT SIDE, I TOLD HIM THAT I WANT THE TIRES BACK AND HE GAVE THEM TO ME. WE TOOK THEM HOME AND TOOK PICKS OF THEM AND THE BACK OF OUR CAR TO SHOW HOW THE TIRES WERE STILL LEANING OUT, AND ALSO TOOK PICTURES OF WHERE THE PLASTIC HAD BEEN BROKE IN THE WHEEL WELL. THIS HAS HAPPENED IN LESS THAN 20,000 MILE SINCE WE PURCHASED THE VEHICLE. I WENT TO THE DEALERSHIP THAT WE PURCHASED THE VEHICLE FROM AND TOLD THE SERVICE GUY WHAT HAD HAPPENED, HE STATED THAT THERE WAS NO RECALL AS OF YET ON THIS PROBLEM BUT THAT OTHER

Suspension
Filed Jul 21, 201153,000 milesIL

THE CAR HAS ALIGNMENT PROBLEM. WHILE DRIVING I NEVER FELT CONFIDENT ABOUT THE FEEL AND FELT LIKE TRACTION WAS NOT WAS NOT GOOD. ORIGINAL SET OF TIRES PREMATURELY FAILED AROUND 30,000 MILES. EXCESSIVE WEAR ON THE INSIDE. WHEN COMPLAINED THE DEALER SAID IT NEEDED ALIGNMENT AND PERFORMED ON THE FRONT WHEELS. AFTER THAT I REPLACED ALL 4 TIRES. UPON EXAMINING THE TIRES RECENTLY I REALIZED THAT THE REAR TIRES ARE WEARING UNEVENLY, INSIDE WAS WEARING FAST. THE ROAD NOSE FROM THE REAR WHEELS WAS INCREASING STEADILY. HOWEVER THE FRONT TIRES SEEMS TO BE FINE. WHEN I CALLED THE DEALER WITH THE PROBLEM, HE SUGGESTED ALL WHEEL ALIGNMENT FOR WHICH I WILL HAVE TO PAY. I STRONGLY BELIEVE THE PROBLEM WAS DUE TO DEFECTIVE PARTS/INSPECTION PRIOR TO DELIVERY.

Suspension › Rear
Filed Jul 20, 201160,000 milesID

2007 CHEVY IMPALA - VERY DANGEROUS TO DRIVE ON SLICK ROADS - ABNORMAL REAR TIRE WEAR DUE TO ALIGNMENT ISSUES - WEARS OUT TIRES IN APPROXIMATELY 15000 MILES DUE TO EXCESSIVE INNER WEAR / CAMBER OUT OF ALIGNMENT. *KB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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