Page 4 of 13 · complaints 151–200 of 627

2007 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Engine
Filed Mar 9, 201583,000 milesSC

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, A TICKING NOISE WAS HEARD FROM THE VEHICLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE NO ENGINE OIL WARNING LIGHT ILLUMINATED. THE CONTACT CHECKED THE OIL LEVEL AND THERE WAS NO OIL IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Electrical SystemFire
Filed Mar 8, 201599,850 milesCO

THE REAR WINDOW DEFOGGER FAILED TO OPERATE AND A BURNING SMELL WAS DETECTED BY PASSENGERS. IT WAS DISCOVERED THAT AN ELECTRICAL CONNECTOR THAT ROUTES THE POWER TO THE REAR WINDOW DEFOGGER HAS A DEFECTIVE DESIGN AND OVERHEATS AND BURNS DUE TO IMPROPERLY SIZED CONNECTOR PINS IN WIRING HARNESS CONNECTOR LOCATED NEAR THE PASSENGER KICK PANEL. THE PROBLEM IS ALSO DOCUMENTED IN A NUMBER OF SITES ON THE INTERNET INCLUDING YOUTUBE WHERE A VIDEO OF THE EXACT FAILURE WAS FOUND TO BE THE IDENTICAL FAILURE AS IN OUR IMPALA. THIS IS THE WEBSITE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JFWBDZJQARU I HAVE PHOTOGRAPHS OF THE FAILED/BURNED CONNECTOR IN MY CAR BUT I DON'T SEE WHERE I CAN SUBMIT THEM. JUDGING BY THE DESIGN PROBLEM, THIS SAME PROBLEM WOULD BE FOUND IN EVERY IMPALA USING THIS CONNECTOR SINCE THE ELECTRICAL CONTACTS ARE NOT SIZED PROPERLY TO CARRY THE HIGH CURRENT TO THE DEFOGGER. THIS IS A DEFINITE FIRE HAZARD AND THE CARS SHOULD BE RECALLED FOR THE FAILURE - I CONTACTED CHEVROLET AND THEY WOULD NOT ACKNOWLEDGE THE DEFECT/PROBLEM. *TR

Electrical System
Filed Mar 6, 2015207,000 milesAL

I HAVE EXPERIENCED MANY ISSUES WITH MY CAR. SHUTS OFF WHEN STOPPED/BRAKE. CRANKS RIGHT BACK UP. REDUCED ENGINE POWER CAR HAS SHUT DOWN STARTER DISABLED. LOW OIL PRESSURE LIGHT COMES ON AND STAYS ON. TRACTION CONTROL LIGHT COMES ON. *TR

Seat Belts
Filed Feb 27, 201594,000 milesMD

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT FAILED TO LATCH TO THE BUCKLE AND THE FRONT PASSENGER SIDE SEAT BELT WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Electrical System
Filed Feb 26, 2015ND

2007 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEY REPLACEMENT. *SMD THE CONSUMER STATED SHE WAS ONLY GIVEN ONE KEY, AFTER THE RECALL WAS PERFORMED. *JB

Electrical SystemFire
Filed Feb 16, 2015152,000 milesOH

AT ABOUT 35 MPH AFTER DRIVING THE CAR AT 70MPH FOR HALF AN HOUR, THE PASSENGER SIDE FUSE BOX BURST INTO FLAMES. *TR

Electrical SystemFire
Filed Feb 5, 201583,000 milesTX

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, A BURNING ODOR WAS PRESENT NEAR THE DRIVER'S SEAT AREA. IN ADDITION, THE TRUNK WAS NOT OPENING, THE REAR RIGHT TURN SIGNAL WAS NOT WORKING DUE TO A BLOWN FUSE, AND THE FRONT SPEAKERS WERE NOT WORKING PROPERLY. THE FAILURES RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Electrical System
Filed Feb 2, 2015OH

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ THE CONSUMER STATED AS OF 3/18/15, THERE WAS NO CONTACT MADE BY THE MANUFACTURER IN ORDER TO REPAIR THE VEHICLE. UPDATED 6/23/2015 *JS

Electrical System
Filed Jan 29, 2015NC

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT PART WAS NOT AVAILABLE AND ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Vehicle Speed Control
Filed Jan 23, 2015156,956 milesLA

DRIVING DOWN ROAD AT 65MPH WHEN ALL OF A SUDDEN REDUCE ENGINE POWER COMES ON AND MY CAR SHUTS OFF THE CRUISE AND I CANT GET THE POWER UP OVER 15MPH ON A MAJOR HIGHWAY............ *TR

Electrical System
Filed Jan 22, 2015NY

CONSUMER RECEIVED A RECALL NOTICE, BUT DUE TO UNAVAILABLE PARTS THE VEHICLE HAS NOT BEEN ABLE TO BE REPAIRED. RECALL # 14V355000. *JB

Wheels
Filed Jan 14, 2015CA

MY ABS AND TRACTION CONTROL LIGHTS CAME ON I WAS TOLD IT WAS MY BEARINGS. I REPLACED THOSE AND PROBLEMS BEGAN AGAIN I WAS TOLD IT WAS MY BRAKES AND ROTORS AND REPLACED THOSE. PROBLEM BEGAN AGAIN I WAS TOLD IT WAS MY SENSORS, AGAIN I REPLACED THOSE. PROBLEM BEGAN AGAIN I WAS TOLD IT HAS TO BE THE SENOR, ANOTHER REPAIR. ALL THE WHILE CONSTANTLY NEEDING TIRES (PRESSURE LIGHTS ALSO KEPT COMING ON) WELL ABS AND TRACTION CONTROL PROBLEM BEGAN AGAIN. I BACKED UP AND CAR WOULDN'T GO FORWARD. IT'LL GO FORWARD IN 1 N 2 I BELIEVE. HELP!.. *TR

Electrical System
Filed Jan 9, 2015100,000 milesMO

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY MODULE NEEDED TO BE REPLACED BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

EngineCrash1 injured
Filed Dec 31, 20149,999 milesNV

TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH ON AN OVERPASS, A TRUCK SWIPED THE SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE STALLED AND THE CONTACT LOST CONTROL. THE VEHICLE CRASHED INTO A GUARDRAIL AND ROLLED OVER FIVE TIMES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER, BRUISED RIBS, HEAD TRAUMA AND NUMBNESS IN THE LOWER BACK. IN ADDITION, THE CONTACT SUSTAINED TORN LIGAMENTS IN THE NECK, LEFT SHOULDER, AND THE LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,999.

Electrical SystemFire
Filed Dec 30, 201499,000 milesMO

TURNED ON REAR WINDOW DEFROSTER, SMELT BURNING PLASTIC NEAR PASSENGER SIDE DOOR, FOUND WIRE HARNESS ON PASSENGER SIDE KICK PANEL MELTED AT THE REAR WINDOW DEFROSTER CONNECTION DUE TO HIGH HEAT IN THE CONNECTOR AND IT HAD SCORCHED THE UNDERSIDE OF THE INTERIOR CARPET. BURNT BOTH MALE AND FEMALE ENDS OF CONNECTOR SO IT NO LONGER WORKS. CONTACTED CHEVROLET AND WAS TOLD THAT IT WAS A COMMON PROBLEM THAT THEY HAD SEEN BUT THERE WAS NO RECALL OR ADVISORY ON IT. *JS

Seat Belts
Filed Dec 24, 201444,985 milesIL

ATTEMPTED TO LATCH SEATBELT ON DRIVER'S SIDE. BUCKLE WOULD NOT LATCH. BUCKLE SLIDES IN BUT LATCH DOES NOT LOCK BUCKLE IN PLACE. CONTACTED DEALER AND WAS TOLD. "WHY WOULD THE WARRANTY COVER THAT?" WITH ALL THE RECENT SEAT BELT ISSUES WITH MANUFACTURERS, I WOULD HAVE THOUGHT THIS WOULD HAVE BEEN A CONCERN TO THE DEALER. *TR

Electrical System
Filed Dec 17, 2014OH

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash
Filed Dec 2, 201467,000 milesGA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE VEERED OFF THE ROAD, DOWN AN EMBANKMENT, AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Electrical System
Filed Dec 1, 2014IA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System › Ignition › Switch
Filed Nov 24, 201484,350 milesIN

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE CONTINUED TO RUN AFTER THE KEY WAS REMOVED OUT OF THE IGNITION SWITCH. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,350. UPDATED 12/30/14*CN UPDATED 5/27/2015 *JS

SuspensionCrash2 injured
Filed Nov 20, 2014128,000 milesNJ

VEHICLE WAS BEING DRIVEN ON A STRAIGHT DRY ROAD WHEN IT STARTED TO DRIFT AND GO OUT OF CONTROL CAUSING THE VEHICLE TO CRASH INTO A TREE. *TR

Air Bags
Filed Nov 20, 2014143,000 milesVA

ON SATURDAY, NOVEMBER 15, 2014, I TOOK MY 2007 CHEVROLET IMPALA LS TO HAILEY'S CHEVROLET FOR THE "ELECTRICAL IGNITION / KEY RECALL." AFTER MY KEYS WERE FIXED AND THE TWO 6MM RINGS WERE ATTACHED TO THEM, I WAS DRIVING 25 MPH DOWN THE HIGHWAY, SLOWED DOWN FOR ANOTHER VEHICLE THAT WAS TURNING; THEN THE SERVICE AIRBAG AND SERVICE TIRE PRESSURE MONITORING SYSTEM LIGHTS ILLUMINATED, FLICKERED THREE TIMES, AND HAVE REMAINED ON SINCE THEN. I DIDN'T HAVE ANY PROBLEMS WITH MY VEHICLE; UNTIL THE RECALL REPAIRS LISTED ABOVE WERE PERFORMED. I AM SCARED TO DRIVE MY CAR EVEN SHORT DISTANCES NOW BECAUSE OF ALL THE NEWS HEADLINES ABOUT, "AIRBAGS EXPLODING" AND FEAR OF, WHAT MIGHT HAPPEN WITH MY TIRES. THESE MATTERS SHOULD REALLY BE INVESTIGATED. *TR

Electrical System
Filed Nov 19, 2014190,000 milesMO

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOORS HESITATED TO UNLOCK AND LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE ACCELERATED AND THE CRUISE CONTROL ACTIVATED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE FAILURES WERE NOT RELATED TO THE RECALL. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

Power Train
Filed Nov 17, 201485,000 milesMI

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Vehicle Speed Control
Filed Nov 13, 201480,759 milesMN

MY IN-LAWS WERE DRIVING THEIR CAR WHEN SUDDENLY THE ACCELERATOR PEDAL WAS UNRESPONSIVE. LUCKILY, THEY WERE NOT INJURED BUT WERE ABLE TO COAST TO A STOP. THEY WERE TOWED TO A SERVICE CENTER WHERE THE ACCELERATOR PEDAL POSITION SENSOR WAS REPLACED. TOTAL COST WAS $317.41.PART NUMBER 25830023 I RETRIEVED THIS PART AND OPENED IT UP. I WAS STARTLED TO FIND THAT PARTS OF THE CIRCUIT BOARD WERE NEVER SOLDERED. I AM A LICENSED MASTER ELECTRICIAN, HAVE AN AAS DEGREE IN ELECTRONICS TECHNOLOGY AND AS A HOBBY HAVE BEEN DOING AUTOMOTIVE REPAIR FOR 45 YEARS. THIS PART SHOULD NEVER HAVE LEFT THE FACTORY. I CONTACTED GM AND THEY SIMPLY SAID THE PART IS NOT ON OUR RECALL LIST SO WE WILL NOT REIMBURSE YOU OR LOOK INTO THIS ANY FURTHER. I HAVE THE PART. I'M GUESSING THERE COULD BE MANY MORE JUST LIKE THIS. MY IN-LAWS ARE 80 AND I'M PURSUING THIS FOR THEM. THEY HAVE SOLD THIS CAR. THANKS. *TR

Fuel System, Gasoline
Filed Nov 12, 2014MN

I WAS SENT A RECALL FOR MY VEHICLE. I THINK IT IS TERRIBLE THAT YOU HAVE NOT FOUND A WAY TO FIX THIS PROBLEM SINCE IT HAS BEEN KNOWN ABOUT SINCE 2003 AND YOU KEPT ON MANUFACTURING THIS PRODUCT. PUBLIC SAFETY IS OF NO CONCERN TO YOU UNTIL SOMEONE GETS HURT OR KILLED AND YOU ARE FORCED TO RESPOND AND EVEN THEN YOU DO NOT FIX THE PROBLEM. ALL PEOPLE WHO OWN THIS VEHICLE SHOULD BE REIMBURSED AS NOW THERE IS NO WAY NOW TO SELL THE VEHICLE PRIVATELY OR AS A TRADE BECAUSE OF THIS DEFECT. (THERE WAS NO ACCIDENT OR INCIDENT EXCEPT FOR THE FACT THAT I BOUGHT THIS DEFECTIVE CAR, AND YOU KNEW ABOUT THE DEFECT AND LET NO ONE KNOW). *TR

Electrical System
Filed Nov 10, 2014TX

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 12/22/14*LJ UPDATED 5/26/2015 *JS

Engine
Filed Nov 10, 201430,000 milesOK

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Electrical System
Filed Nov 6, 2014TN

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING UP AN INCLINE AT AN UNKNOWN SPEED, THE INSTRUMENT PANEL AND THE HEADLIGHTS FLICKERED INTERMITTENTLY. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Nov 1, 2014TX

TL- THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT WAS NOT ABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR MONTHS. THE CONTACT CALLED THE AUTHORIZED DEALER SEVERAL TIMES AND THE DEALER DID NOT INDICATE IF THE CONTACT WAS PLACED ON A WAITING LIST NOR DID THEY SCHEDULE AN APPOINTMENT FOR A RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME NOR A SPECIFIC DATE TO SCHEDULE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. DYD

Electrical System › Ignition › Switch
Filed Oct 28, 2014PA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Electrical System
Filed Oct 28, 201450,000 milesTN

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TPMS SENSOR ILLUMINATED INTERMITTENTLY. ALSO, EACH TIME THE VENT CONTROLS WERE TURNED ON, A LOUD NOISE WAS HEARD AND THE RADIO SHORTED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. THE TECHNICIAN RESET THE CODE, BUT THE FAILURE RECURRED WITH THE SENSOR RANDOMLY ILLUMINATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Electrical SystemCrash
Filed Oct 28, 2014130,000 milesMS

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND CRASHED INTO A DITCH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE VEHICLE UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 12/09/14*LJ UPDATED 05/11/2015 *JS

Electrical System › Ignition
Filed Oct 24, 2014TX

GM HAS ISSUED A LETTER TO THOSE EFFECTED IN GM RECALL 14299 SAYING THAT PARTS ARE NOW AVAILABLE. CALL YOUR DEALERSHIP TO SCHEDULE AN APPOINTMENT ASAP. I CALLED AND WAS TOLD PARTS HAD TO BE ORDERED AND WOULD BE BETWEEN 30-60 DAYS AT WHICH POINT AN APPOINTMENT COULD/WOULD BE MADE. WHY IS IT TO TAKE SO LONG TO GET THE PART DELIVERED TO A DEALERSHIP IF THE PARTS ARE "AVAILABLE"? CONSIDER THAT IN THE RECENT TOYOTA AIRBAG RECALL, WE HEAR ON THE NEWS THIS PAST WEEK THAT PARTS CAN BE AVAILABLE IN 3 DAYS. WHY IS THERE SUCH A LARGE DISCREPANCY BETWEEN THE 2 MANUFACTURES? WHEN I SPOKE WITH THE DEALERSHIP, I ADVISED THEM THAT I WAS LEAVING THE AREA IN 30-45 DAYS AND IF THE REPLACEMENT WAS NOT COMPLETED BY THE TIME I LEAVE, I WOULD NOT BE BACK UNTIL APRIL. THAT'S ANOTHER 6 MONTHS ON THE ROAD WITH THIS DEFECT. I DON'T UNDERSTAND WHY A 30 DAY DELAY TO GET PARTS TO THE DEALER, PARTICULARLY WHEN THEY SAID FOR THIS VEHICLE IT WAS ONLY AN IGNITION KEY ADJUSTMENT THAT WAS NEEDED, NOT A SWITCH REPLACEMENT. IS THIS TRUE (I HAVE A 2007 IMPALA)? *TR

Engine
Filed Oct 20, 201479,000 milesNY

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEAD GASKET HAD BLOWN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Service BrakesCrash3 injured
Filed Oct 20, 2014130,000 milesTN

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 62 MPH, THE TIRE MONITORING WARNING LIGHT ILLUMINATED AND THE ENGINE BEGAN REVVING WHILE THE CRUISE CONTROL WAS ACTIVATED. THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED CAUSING THE CONTACT TO CRASH INTO THE MILE MARKER SIGNS AND A DITCH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN RIB ON THE RIGHT AND NECK BURN FROM THE SEAT, FRONT SEAT PASSENGER SUSTAINED A FRACTURED VERTEBRAE IN THE LOWER BACK. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED THREE BROKEN RIBS AND A BRUISE ON THE CHEST AREA. ALL REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Engine and Engine Cooling
Filed Oct 20, 2014SC

EVERY TIME I TURN THE HEAT FROM THE AIR CONDITIONING, AND VICE VERSA, IT MAKES A LOUD CLICK CLACKING SOUND THAT LASTS FOR ABOUT A MINUTE OR TWO AND IS LOUD ENOUGH TO BE HEARD INSIDE AND OUTSIDE OF THE CAR. VERY EMBARRASSING. OTHERS THAT OWN A SIMILAR VEHICLE HAVE HAD THE SAME ISSUES. *TR

Electrical System
Filed Oct 16, 2014GA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 15, 201464,000 milesIN

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA NUMBER CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL REPAIRS PERFORMED. HOWEVER, THE TECHNICIAN STATED THAT THE KEY WAS NOT THE ORIGINAL KEY AND THE CONTACT MUST PURCHASE ORIGINAL KEY BEFORE THE REMEDY OF THE RECALL COULD BE IMPLEMENTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. PAM

Seat Belts
Filed Oct 14, 2014AL

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER'S, FRONT AND BACK PASSENGER'S SIDE SEAT BELTS FAILED TO LATCH TO THE BUCKLE. IN ADDITION, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Suspension
Filed Oct 12, 201431,000 milesMN

I HAVE 2007 CHEVY IMPALA....I HAVE TROUBLE WITH MY ELECTRICAL...EXAMPLES: RADIO LIGHTING DIM OR NORMAL, ALARM FOR IGNITIONKEY LEFT IN PLACE DINGS MUFFLED OR NORMAL ..HEADLIGHTS WORK OR ONE SIDE OR ANOTHER GOES OUT PERIODICALLY, VISIBILITY...HUGE WINDSHIELD POST; EXCESSIVE TIRE WEAR AT LOW MILEAGE...SUSPENSION PROBLEMS WITH "WEIRD TIRE WEAR ON INSIDES OF REAR TIRES; MANUFACT. DEFECT NUMBER TSB#08032. AND OTHER CUSTOMER COMPLAINTS THERE ARE IGNITION PROBLEMS, FUEL TANK ADHESIVE PROBLEM AND A STEERING KNUCKLE PROBLEM; THIS MEANS IGNITION CAN TURN OFF WHILE DRIVING, EXCESSIVE REAR TIRE WEAR RESULTING IN TIRE BLOW OUTS(HARD TO SEE BECAUSE IT IS INSIDE OF REAR TIRES AND UNEVEN WEAR, ALSO LET US NOT FORGET THAT THE FUEL CAN ESCAPE FROM GAS TANK AND CAUSE A FIRE AND WINDSHIELD POSTS TERRIBLE FOR VISIBILITY ETC....GM IS WELL AWARE OF THESE PROBLEMS AND HAS RECALLED POLICE IMPALAS AND NOT CIVILIAN OWNED IMPALAS,,,,COULD SOMEONE PLEASE TELL ME WHY GM IS ALLOWED TO MAKE SUCH A VEHICLE...MILLIONS OF PEOPLE HAVE THEM AND ARE IN DANGER, THIS WAS TO BE MY LAST CAR..I AM A SENIOR, DISABLED AND WANTED TO BE A LOYAL MADE IN THE USA CUSTOMER...I CANNOT AFFORD ALL THESE REPAIRS AND IT SEEMS GM IS NOT DOING THE MAJORITY IE OUT OF MY POCKET. I CANNOT AFFORD ANOTHER CAR AND DO I PASS THIS ON TO ANOTHER PERSON TO BE UNSAFE. ALSO I HAVE 63,000 MILES ON MY CAR AND ALL FOUR DOORS ON THE INSIDE NEED REPAIR DUE TO RUST. KEPT IN GARAGE. ALSO NOTICED ANOTHER IMPALA HAS RUST SPOT SAME PLACE I DO ON TRUNK NEA

Air BagsCrash1 injured
Filed Oct 10, 201448,000 milesFL

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE CONTACT'S VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000...UPDATED 11-24/14 *BF

Engine
Filed Oct 10, 2014100,000 milesPA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Oct 9, 2014OH

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM

Engine
Filed Oct 9, 201466,966 milesFL

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE AIR CONDITION WAS TURNED OFF, AN ABNORMAL SOUND EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,966.

Electrical System
Filed Oct 8, 2014MS

2007 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO PARTS TO COMPLETE RECALL NOTICE ISSUES. *SMD ACCORDING TO THE RECALL LETTER, THE PARTS WERE NOT AVAILABLE. *JB

Air BagsCrash
Filed Oct 8, 201490,000 milesVA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHEN MAKING TURNS. ON ANOTHER OCCASION, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE PASSENGER FROM THE OTHER VEHICLE SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE TRACTION CONTROL FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Electrical System
Filed Oct 7, 2014IN

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Oct 7, 201483,000 milesNY

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Electrical System
Filed Oct 1, 2014AZ

THE POWER WINDOW KEEPS BREAKING. WE TAKE IT TO GET FIXED AND A MONTH OR TWO LATER IT BREAKS. THE LAST TIME IT WENT OUT MY WINDOW SHATTERED. I HAVE BEEN DRIVING WITHOUT A DRIVER SIDE WINDOW AND A PASSENGER WINDOW BEING HELD UP WITH PENCILS. I CAN'T AFFORD TO KEEP PAYING FOR THESE WINDOWS TO BE FIXED EVERY MONTH. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Chevrolet Impala → · Every Impala year → · How the figures are calculated →