Page 18 of 22 · complaints 851–900 of 1,074

2004 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System › Instrument Cluster/Panel
Filed Mar 27, 200895,000 milesOH

THE SPEEDOMETER ON MY 2004 CHEVROLET IMPALA GOES CRAZY. AFTER IT HAS BEEN RUN FOR MORE THAN AN HOUR IT WILL STICK ON YOUR HIGHEST SPEED, NOT DROP BACK TO ZERO AND SHOW A SPEED FROM 10 TO 100 MILE MORE THAN THE ACTUAL SPEED. VERY UNSAFE, WHEN YOU DO NOT KNOW HOW FAST YOU ARE GOING. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 27, 200848,000 milesOH

WHEN INSTRUMENT PANEL STOPS WORKING THE TRACTION CONTROL IS ALSO STOPS WORKING SO DOES THE SPEEDOMETER AND THE ANTI- LOCK BRAKES MAKING IT UNABLE TO STOP PROPERLY. I HAVE BEEN TOLD BY A GM MECHANIC THAT GM KNOWS ABOUT THIS PROBLEM BY\UT THEY INTEND TO DO NOTHING ABOUT IT. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 22, 200858,000 milesTN

INSTRUMENT CLUSTER QUIT WORKING. IT STARTED WITH MY FUEL GAUGE. MY FUEL GAUGE READER NOW SITS UNDER FUEL GAUGE. MY SPEEDOMETER QUIT WORKING ABOUT 6 MONTHS AFTER MY FUEL GAUGE. MY SPEEDOMETER NOW SAYS I AM GOING 120 MPH. MY THERMOSTAT GAUGE ACTS LIKE IT'S GOING TO WORK BUT THEN IT DOESN'T. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 22, 200856,102 milesWA

SPEEDOMETER HAS BEEN STICKING AND WILL GET STUCK OR STOPS WORKING. WILL READ 140 MPH WHEN THE VEHICLE IS ACTUALLY GOING ABOUT 60. ALSO WHEN PARKED IT WILL READ OUT 70 40 100 ETC ETC. EVEN WHEN THE VEHICLE IS OFF. DROPS TO 0 MPH AND JUMPS FROM 0 MPH TO 20 MPH IN MOTION OR SITTING IN TRAFFIC. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 20, 200870,000 milesIL

SPEEDOMETER IS BROKEN AND THE SAFETY I PUT MYSELF IN EVERYDAY BECAUSE CHEVY CANT REPLACE THE SPEEDOMETER THAT SHOULD WORK FOR A LIFETIME. CHEVY CARES MORE ABOUT THERE PROFIT THEN THE SAFETY OF THEIR CUSTOMERS THEN THEY WONDER WHY TOYOTA IS THE #1 SELLER OF CARS BECAUSE THEY TAKE CARE OF THEIR PROBLEMS I WILL NEVER BUY A AMERICAN CAR. *TR

Engine and Engine Cooling › Cooling System
Filed Mar 19, 200830,000 milesIN

WE HAVE A 2004 CHEVROLET IMPALA, WHICH IS A PIECE OF CRAP. WE PURCHASED THIS CAR USED, IT HAD 26,000 MILES ON IT. I FILED A COMPLAINT W/ CHEVY ON PHONE NUMBER 866-790-5700. OUR CASE # IS 71-578092134. THEY WERE NO HELP, SINCE OUR WARRANTY HAD EXPIRED. OUR TRACTION SYSTEM & CHECK ENGINE LIGHT KEPT COMING ON. THE TRACTION SYSTEM SHUT OFF & WOULD NOT TURN BACK ON. IT ALSO KNOCKED OFF THE ABS SYSTEM. NOT SAFE. WE TOOK IT TO A LOCAL MECHANIC, THE REPAIRS WERE A NEW THERMOSTAT & THERMOSTAT SENSOR, & DRIVERS SIDE REAR HUB BEARING. THE COST WAS $500.00, THE DEALERSHIP WANTED @1100.00!!!!!!! FOR THE SAME REPAIRS. THE REPAIR SHOP STATED TO ME THAT THEY HAVE APPROXIMATELY 5-10 IMPALAS A WEEK IN THEIR SHOP FOR THE SAME REPAIR!!! IT APPEARS GM SCREWED UP. WE ARE NOT THE ONLY ONES WHO HAVE THIS PROBLEM. WE ALSO OWN A 1995 GMC 1500 SIERRA, HAVE NOT HAD TO FIX ANYTHING AS MAJOR AS THE IMPALA. GM'S WARRANTY IS THE WORST IN THE BUSINESS. GM WAS NO HELP AT ALL. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 17, 200833,000 milesTN

SPEEDOMETER REGISTERS SPEED MUCH HIGHER THAN ACTUAL, COMPLETE FAILURE OF TEMPERATURE GAUGE. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 15, 200840,000 milesMI

I OWN A 2004 CHEVY IMPALA. EVERY FEW DAYS THE SPEEDOMETER QUITS WORKING AND WORKS IT'S WAY UP TO 120+ MPH, EVEN WHEN SITTING STILL. IT TAKES A COUPLE DAYS TO RESET ITSELF, AND THEN THE PROBLEM STARTS ALL OVER AGAIN. HUGE PROBLEM BECAUSE I DON'T KNOW HOW FAST I'M GOING. OF COURSE IT'S OUT OF WARRANTY AND COSTS OVER $500 TO REPAIR, BUT DOING SOME RESEARCH IT SOUNDS LIKE IT IS A MALFUNCTIONING PART ON ALMOST ALL 2004 IMPALAS, WHICH I BELIEVE SHOULD LEAD TO A RECALL, NOT MONEY OUT OF EVERY OWNERS POCKET. SEEMS LIKE A HUGE SAFETY ISSUE TO ME. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 13, 200852,000 milesMD

THE SPEEDOMETER AND THE TACHOMETER PEGS WHILE DRIVING. *TR

Structure
Filed Mar 10, 200826,000 milesNY

ORIGINALLY RADIO FAILED TO WORK. WENT TO THE DEALER AND WAS TOLD THAT I WOULD NEED TO REPLACE THE RADIO. AFTER FURTHER INVESTIGATION, FOUND OUT THAT THERE IS A WIRING HARNESS THAT WAS CORRODED IN THE PASSENGER REAR SEATING AREA. THIS HARNESS ALSO CONTROLS THE WARNING BELLS FOR THE ENTIRE CAR. THERE IS DEFINITELY A WATER ENTRY ISSUE WITH THIS MODEL. NOW THE AIR BAG LIGHT IS COMING ON AND YOU CAN HEAR WATER 'SLOSHING" AROUND IN THE DASHBOARD AREA. WATER IS COMING IN TO THE PASSENGER FLOOR AREA. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 7, 200836,000 milesMO

SPEEDOMETER AND TACHOMETER DROP TO ZERO WHILE DRIVING AFTER 30 MINUTES. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 3, 200885,500 milesVA

DASH BOARD CLUSTER (SPEED ODOMETER, TEMPERATURE AND RMP) IS NOT WORKING PROPERLY/AT ALL SOMETIMES. *TR

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 2, 200820,000 milesTX

SINCE ONE MONTH AGO, I STARED TO PERCEIVE AN STRONG FUEL ODOR, BUT EVERY TIME I OPENED THE HOOD I COULD NOT FIND THE LICK. FINALLY YESTERDAY I DID THE SAME, AND I FOUND OUT THAT THE FUEL PRESS REGULATOR WAS THE PROBLEM. I AM NOT USING THE CAR NOW INSTEAD I AM USING MY TRUCK. I CHECKED SEVERAL INTERNET SITES AND I FOUND THAT MANY PEOPLE HAVE THE SAME PROBLEM. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 28, 200873,450 milesTN

MY SPEEDOMETER, TEMPERATURE GAUGE AND GAS HAND STOPPED WORKING SUMMER 07 PERMANENTLY. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 27, 200857,355 milesTX

1. I WAS DRIVING MY VEHICLE WHEN I NOTICED THE SPEEDOMETER BEGAN TO REFLECT READINGS IN EXCESS OF THE ACTUAL SPEED I WAS DRIVING, E.G., REGISTERING BEYOND 120 MPH (THE NEEDLE WOULD PASS THAT MARK AND CONTINUE MOVING) WHEN THE CAR'S ACTUAL SPEED WAS PROBABLY LESS THAN 50 MPH. UPON STOPPING THE VEHICLE, THE SPEEDOMETER WOULD REGISTER MPH IN EXCESS OF ZERO (E.G., 80 MPH). THE NEEDLE WOULD NOT RETURN TO ZERO EVEN WITH THE ENGINE OFF. 2. THE FAILURE OF THE SPEEDOMETER CAUSED ME TO NOT KNOW THE ACTUAL SPEED I WAS DRIVING, WHICH PLACED ME IN JEOPARDY OF DRIVING SIGNIFICANTLY FASTER THAN THE POSTED SPEED FOR A GIVEN STRETCH OF ROAD. I HAD TO TAKE THE VEHICLE TO A LOCAL DEALER FOR REPAIR. 3. ACCORDING TO THE DEALER INVOICE, THE DEALERS SERVICE DEPARTMENT "REMOVED, REPLACED AND SETUP (THE) IP CLUSTER ASSEMBLY. THE REPLACED PART WAS NOT MADE AVAILABLE TO ME. 4. GENERAL MOTORS IS EXPERIENCING THIS SAME TYPE OF SPEEDOMETER CLUSTER FAILURE ON VARIOUS OTHER GM MODELS BEGINNING WITH MODEL YEARS 2003 AND LATER. GM HAS SPECIAL POLICY COVERAGE FOR CERTAIN OF ITS MODELS WITH THIS PROBLEM, BUT NOT FOR ALL MODELS. MY VEHICLE IS A 2004 CHEVROLET IMPALA WHICH HAD 57,355 MILES ON IT WHEN THE PROBLEM OCCURRED. I WAS ADVISED BY GM THAT, "...THE SPECIAL COVERAGE...DO ES NOT INCLUDE YOUR VEHICLE..." AND THAT I WOULD HAVE TO BEAR ANY EXPENSE I INCURRED FOR THE SERVICE PERFORMED BY THE DEALER. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 26, 200888,000 milesMO

SPEEDOMETER AND OIL PRESSURE GAUGE GOES HAYWIRE. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 25, 200825,000 milesOK

SPEEDOMETER GRADUALLY READS LOWER SPEED THAN ACTUAL VEHICLE SPEED, CAUSING DRIVER TO SPEED UP AND GO TOO FAST. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Feb 25, 2008PA

TIRE PRESSURE WARNING LIGHT ISSUE HAS HAD AT LEAST FIVE VISITS TO THE DEALER! *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 23, 200837,400 milesIL

FAILURE OF THE INSTRUMENT CLUSTER -- MOST IMPORTANTLY THE SPEEDOMETER BECAME GROSSLY INACCURATE OR COMPLETELY INOPERATIVE DURING THE COURSE OF NORMAL DRIVING. IN SOME INSTANCES THE SPEEDOMETER READ 0MPH AT HIGHWAY SPEEDS AND OTHER TIMES IT WOULD READ 120+MPH WHILE THE VEHICLE WAS STOPPED. CHEVROLET DEALERSHIP FOUND AN INTERNAL GAUGE CLUSTER PROBLEM AND REPLACED THE CLUSTER. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 23, 200870 milesIL

THE ODOMETER READ 70 WHEN GOING ONLY 30. *TR

Steering
Filed Feb 21, 200825,000 milesNC

THERE IS A CLICKING SOUND COMING FROM THE STEERING COLUMN WHEN TURNING ...STARTED AFTER ABOUT 25,000 MILES......IT ALWAYS OCCURS, EVERYTIME, AND IS VERY ANNOYING. *TR

Power Train › Automatic Transmission
Filed Feb 21, 200830,000 milesNC

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHEN BACKING UP, PLACING THE VEHICLE IN GEAR, OR DRIVING AT ANY SPEED, THE VEHICLE MAKES A CLICKING OR THUMPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED WITH INTERIOR TRANSMISSION FAILURE. THE COST OF THE REPAIR WAS $2,700. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 51,875 AND FAILURE MILEAGE WAS 30,000.

Electrical System › Instrument Cluster/Panel
Filed Feb 15, 200860,000 milesNC

DRIVING HOME, SUDDENLY THE SPEEDOMETER STOPPED WORKING AND PASSED 60 MPH AND WAS INCREASING WHILE I STARTED ACCELERATING FROM COMPLETE STOP. IT REACHED 110 MILES TILL MY NEXT STOP, WAS STUCK AT 110 AGAIN AND GOING UP AGAIN WHEN I STARTED ACCELERATING TILL THE ARROW WAS POINTING SOUTH AND STOPPED MOVING. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 13, 200876,000 milesLA

I HAVE A 2004 CHEVY IMPALA. RECENTLY THE SPEEDOMETER NEEDLE GETS STUCK AND NEVER GETS BACK TO 0. CHEVY HAS FAILED TO REALIZE THIS AS A RECALL AND INSTRUCTS ALL PARTIES TO PAY $500 TO FIX THIS ISSUE. I WOULD BE HELPFUL IF AN AGENCY LIKE THIS ONE STEPS IN AND HAS CHEVROLET TAKE OWNERSHIP TO THIS VERY SERIOUS AND POSSIBLE LIFE THREATENING HAZARD. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Feb 13, 200851,000 milesMS

COLLISION ON THE INTERSTATE. I WAS DRIVING APPROXIMATELY 45 MPH WHEN I STRUCK THE VEHICLE IN FRONT OF ME. TRAFFIC WAS HEAVY AND THEY SLAMMED ON THEIR BRAKES. I HAD THE BRAKES ALL THE WAY TO THE FLOOR BUT THE CAR DID NOT STOP. THEIR CAR WAS COMPLETELY STOPPED WHEN I HIT THEM AND KNOCKED THEM INTO ANOTHER VEHICLE. MY AIR BAGS FAILED TO DEPLOY. BODY SHOP OWNER STATED THAT IT APPEARED THAT THE WIRES TO THE AIRBAG HAD BEEN SLICED DURING THE ACCIDENT. FRONT BUMPER, HOOD, AND FENDERS HAD TO BE REPLACED. RADIATOR AND CONDENSER HAD TO BE REPLACED. BODY OF THE VEHICLE HAD TO BE SQUARED. ROTORS AND BRAKES REPLACED. *TR

Exterior Lighting › Headlights
Filed Feb 13, 2008111,721 milesGA

LAST YEAR AROUND THIS SAME TIME I WAS DRIVING TO WORK AROUND 4:30 AM ON I 85 NB IN ATLANTA, GA. GOING TO WORK WHEN MY CAR SUDDENLY WENT TOTALLY DARK. I DIDN'T REALIZE IT UNTIL I GOT TO A STRETCH OF HIGHWAY THAT HAD NO LIGHTS. IT WAS VERY SCARY CAUSE I DIDN'T KNOW IF ANY OF THE OTHER CARS COULD SEE ME. I GOT OFF THE HWY AT THE 1ST EXIT AND WAITED UNTIL DAYLIGHT TO GO CONTINUE TO WORK. I WENT TO THE 1ST MECHANIC THAT OPENED AND THE LIGHTS WERE WORKING AGAIN SO THE MECHANIC COULDN'T FIND ANYTHING WRONG. 1 YEAR LATER ON 2/12/08, MY 7YEAR OLD SON AND I WENT TO THE DRUG STORE TO GET HIS MEDICATION AND AS WE WERE DRIVING UP SR 139, I NOTICED THAT I COULDN'T SEE THE ROAD!!! AGAIN, I'M ON A STRETCH OF ROAD WITH NO STREET LIGHTS AND THIS TIME I HAVE INTERIOR LIGHTS, BLINKERS AND PARKERS, BUT I HAVE NO HEADLIGHTS. I IMMEDIATELY PULLED OVER AND CUT THE CAR OFF HOPING TO RESET THE COMPUTER OR WHATEVER WAS CAUSING THE PROBLEM AND WHEN I RESTARTED THE CAR THE HEADLIGHTS STILL DIDN'T COME ON. I WAITED APPROX 45 MINUTES AND STILL IN THE DARK. I WAS SOOO AFRAID BECAUSE I HAD MY SON WITH ME AND I HAD ABOUT 2.5 MILES TO GO BEFORE GETTING HOME. I TOOK MY CHANCES AND DROVE HOME TRYING TO BE AS CAREFUL AS POSSIBLE AS ONCOMING CARS FLASHED THEIR LIGHTS AT ME AND HONKED. MY SON WAS SCARED AND KEPT ASKING IF OTHER CARS WERE GOING TO HIT US OR IF THEY COULD SEE US. I TRIED TO STAY CALM FOR HIM, BUT TRUTHFULLY, I WAS SCARED STUPID. I'VE BEEN READING UP ON SIMILAR SITUATIONS LIKE THIS AND GM HAS GOT TO S

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Feb 12, 200869,560 milesMI

THE TEMPERATURE WAS 10 BELOW ZERO AND MY HEATER BLOWER QUIT WORKING CAUSING ALL OF THE WINDOWS TO ICE UP ON THE INSIDE. FORTUNATELY, I WAS ABLE TO GET THE CAR HOME SAFELY. I CHECK THE FUSES, BUT COULD FIND NO BLOWN FUSES. I TOOK IT INTO THE DEALER THE NEXT DAY (MONDAY) AND, THANKFULLY IT WAS REPAIRED UNDER MY G.M. EXTENDED WARRANTY AT NO COST TO ME. I HAD 69,560 MILES ON THE CAR AT THAT TIME. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 8, 2008MO

2004 CHEVY IMPALA INSTRUMENT PANEL FAILURE. CONSUMER STATES THAT THE CRUISE CONTROL SET TO 70 AND DRIVER WAS ONLY MOVING ABOUT 40 MPH. SPEEDOMETER READ 140 MPH AND CONSUMER WAS NOT GOING THAT FAST. *KB

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Feb 6, 2008MI

HEAT NO LONGER WORKING. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 2, 200855,000 milesPA

WE PURCHASED OUR 2004 IMPALA NEW IN MAY OF 2004. THERE ARE CURRENTLY 56,000 MILES ON IT. THE SPEEDOMETER ACTS CRAZILY AND WE ALSO HAVE THE NOISE AND VIBRATION THE STEERING COLUMN. THE DEALERSHIP SAYS THE STEERING SHAFT WILL COST AT LEAST $100 AND A NEW INSTRUMENT CLUSTER $300. THAT DOESN'T INCLUDE THE COST OF LABOR AND STATE SALES TAX! THESE DEFECTS NEED TO BE ADDRESSED . I AM ALMOST FEARFUL TO LET MY WIFE DRIVE THIS CAR. AFTER READING ALL THESE COMPLAINTS, I CAN'T BELIEVE THE GOVERNMENT IS FAILING THE AMERICAN CONSUMER TRYING TO BUY AMERICAN PRODUCTS. NO WONDER THE FOREIGN CAR COMPANIES ARE EATING DETROIT'S LUNCH! *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 31, 200861,000 milesIN

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE TEMPERATURE FOR THE ENGINE FAILED. ONE MONTH LATER, THE SPEEDOMETER FAILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALER. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT MILEAGE WAS 62,500 AND FAILURE MILEAGE WAS 61,000.

Electrical System › Instrument Cluster/Panel
Filed Jan 30, 2008IL

THE TACHOMETER, SPEEDOMETER AND THE TEMP GAGE ARE ALL OUT OF THE CAR STARTED IN THE WINTER OF THE YEAR THAT WE BOUGHT THE CAR AND SLOWLY ONE BY ONE EACH GAGE WENT OUT. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 29, 200865,000 milesNY

LIKE MANY IMPALA OWNERS BEFORE ME, THE INSTRUMENT PANEL ON MY 2004 IMPALA HAS FAILED AFTER 3 1/2 YEARS AND 60,000 MILES. IT STARTED OUT WITH THE SPEEDOMETER AND THEN THE TEMPERATURE GAUGE WENT. THIS IS A SERIOUS PROBLEM AS YOU HAVE ABSOLUTELY NO WAY TO TELL HOW FAST YOU ARE GOING OR IF YOUR CAR IS GOING TO OVERHEAT. VEHICLE WAS REPAIRED AT A GM DEALER AND GMC WAS CONTACTED AND REFUSED TO COVER THE COST. *CN

Electrical System › Instrument Cluster/Panel
Filed Jan 29, 200857,500 milesTN

THE SPEEDOMETER IS GIVING FALSE READINGS, SUCH AS 120MPH WHEN TRAVELLING 60MPH, AND 0MPH WHEN TRAVELLING 30 MPH. IT WILL TEMPORARILY RESET, THEN FAIL AGAIN WHEN DRIVEN FOR 15 MINUTES OR MORE. *CN

Electrical System › Instrument Cluster/Panel
Filed Jan 29, 200855,100 milesOH

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE IDLING, THE SPEEDOMETER MALFUNCTIONED AND INDICATED 30 MPH. THE DEALER STATED THAT THE SPEEDOMETER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 55,100 AND CURRENT MILEAGE WAS 55,560. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR

Exterior Lighting › Headlights › Switch
Filed Jan 29, 200855,000 milesGA

2004 CHEVROLET IMPALA - THE HEADLIGHTS WILL GO OUT WITHOUT ANY WARNING WHILE YOU ARE DRIVING DOWN THE ROAD. THIS IS EXTREMELY DANGEROUS! I AM STILL IN THE PROCESS OF TRYING TO FIGURE OUT HOW TO GET THIS PROBLEM CORRECTED. I HAVE ALREADY HAD THE LIGHT SENSOR REPLACED AND THE BCM REPLACED. NEITHER OF THESE CORRECTED THE PROBLEM. AFTER MANY DAYS AND HOURS OF RESEARCH, I THINK IT MAY BE RELATED TO THE MULTI-FUNCTION SWITCH ON THE STEERING COLUMN. THIS MUST BECOME A RECALL AS THIS ENDANGERS MANY LIVES! *TR

Exterior Lighting › Turn Signal
Filed Jan 26, 2008CA

TURN SIGNALS OPERATE INTERMITTENTLY WITH SWITCH IN EITHER POSITION. HAZARDS WORK FINE. YOU HAVE TO OPERATE HAZARDS TO GET TURN SIGNALS TO WORK. WHEN TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN THAT COULD RESULT IN A CRASH. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 23, 200860,000 milesPA

I PURCHASED A NEW 2004 CHEVY IMPALA IN APRIL OF 2004. IN NOVEMBER 2007, ONE MORNING I NOTICED THAT I WAS DRIVING THROUGH A PARKING LOT AT APPROXIMATELY 70 MILES PER HOUR, THINKING "IT SURE DOESN'T FEEL THAT FAST." AFTER APPLYING THE BRAKE I OBSERVED THE SPEEDOMETER DROP ONLY TO ABOUT 50 MPH. LATER THAT DAY I FOUND THAT THE ONLY WAY TO GET THE SPEEDOMETER BACK TO ZERO WAS TO TURN OFF THE CAR AND RESTART IT SEVERAL TIMES AS THE NEEDLE WOULD DROP ABOUT 10 MPH EACH TIME. ONCE AT ZERO THE SPEEDOMETER APPEARED TO READ CORRECTLY. OVER THE NEXT FEW DAYS THE PROBLEM CONTINUED THOUGH IT WAS REMARKABLY WORSE THE COLDER THE CAR WAS. BY NOW, JANUARY 08 THE SPEEDOMETER HAS STOPPED READING ACCURATELY ALTOGETHER AND HAS PARKED ITSELF AT THE 360 DEGREE MARK. THIS PROBLEM HAS BEEN ADDRESSED IN CHEVY AND CADILLAC TRUCKS BUT GM HAS BEEN SLOW TO ISSUE ANY SPECIAL POLICIES OR RECALLS REGARDING THE CARS. THE PARTS (SPECIFICALLY FAULTY STEPPER MOTORS MANUFACTURED BY DELPHI) BY ALL ACCOUNTS I HAVE BEEN ABLE TO RESEARCH HOWEVER ARE THE SAME REGARDLESS OF MODEL. THIS IS A SAFETY ISSUE PRIMARILY AS WELL AS A LEGAL LIABILITY. BESIDES THIS, THE ISSUE IS CERTAINLY A CUSTOMER RELATIONS NIGHTMARE. I ALONE HAVE VIEWED SEVERAL HUNDRED COMPLAINTS REGARDING THE SAME ISSUE. CHEVROLET MUST ADDRESS THIS PROBLEM IMMEDIATELY WITH A FULL REPLACEMENT OF PARTS AND COMPLETE WARRANTY. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 23, 2008OH

THE CLUSTER IN THE DASH HAD WENT OUT WHICH MAKES THE SPEEDOMETER QUIT WORKING CAUSING A SAFETY ISSUE. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 16, 2008OK

SPEEDOMETER GONE CRAZY. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 16, 200855,555 milesMA

SPEEDOMETER IS STUCK AT 55MPH WHILE CAR IS OFF. WHEN DRIVING THE SPEEDOMETER WILL READ 90MPH WHEN DRIVING 30 MPH. TEMPERATURE GAUGE WORKS SPORADICALLY. CALLED GM AND WAS TOLD THAT MY CAR IS NOT PART OF THE EXTENDED WARRANTY (RECALL IN OTHER WORDS). I WAS TOLD TO CONTACT MY DEALERSHIP FOR REPAIRS (AT A COST OF OVER $500.00). MANY OTHER VEHICLES FROM THE SAME YEAR ARE COVERED. WE NEED TO KEEP THE PRESSURE ON THIS COMPANY. *TR

Electrical System
Filed Jan 15, 2008OK

MY SPEEDOMETER HAS GONE CRAZY--SOMETIMES WORKS SOMETIMES DOESN'T. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Jan 15, 2008AL

MY SPEEDOMETER AND MY TEMP GAUGE IN MY 2004 IMPALA (WITH 55,000 MILES)DO NOT WORK. I ATTEMPTED TO LEAVE WORK LAST NIGHT AND MY CAR HAD A PROBLEM STARTING-MY SECURITY LIGHT STAYED ON UNTIL I GOT HOME AND MY CLOCK RESET. I WENT TO MOVE MY VEHICLE TODAY AND IT WILL NOT START-IT WILL CLICK,BUT WILL NOT START. I HAVE REPLACED THE BATTERY AND YET IT STILL IS HAVING PROBLEMS STARTING. *TR

SteeringCrash
Filed Jan 14, 200848,874 milesDC

AFTER PURCHASING VEHICLE TOOK IT BACK TO HAVE STEERING CHECKED BECAUSE IT DID NOT FEEL OR SOUND RIGHT WHEN DOING A BRAKING AND TURNING STEERING WHEEL COMBINATION. MENTIONED THE NHTSA RECALL OF 2004 IMPALA. WAS TOLD DID NOT INVOLVE SS. ON THIS OCCASION WAS UNABLE TO STOP THE VEHICLE, UNABLE TO STEER PROPERLY, COULD NOT CONTROL VEHICLE. IT SPIRALED AND HIT A BUS STOP/POLE. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 14, 200878,000 milesFL

SPEEDOMETER STOPPED FUNCTIONING PROPERLY. ERRATIC READINGS RANGING FROM -50 TO 140MPH. DOESN'T MATTER IF THE CAR IS IDLING OR CRUISING DOWN THE HIGHWAY - THE SPEEDOMETER IS ALWAYS DANCING TO IT'S OWN TUNE! SUSPECTING THE OIL PRESSURE GAUGE WILL BE NEXT, AS IT VARIES GREATLY WHILE DRIVING THE VEHICLE. I SUSPECT THIS IS NOT NORMAL OR ACCURATE. I ENCOURAGE ALL OTHERS WITH THIS PROBLEM TO REPORT IT HERE. THESE ARE THE FOLKS WHO CAN HELP US GET A MANUFACTURER'S RECALL, AND HAVE THE DEFECT FIXED FROM GM'S POCKET - NOT YOUR OWN. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 13, 200800

ON DECEMBER 24, 2007 I WAS DRIVING MY 2004 IMPALA ALONG A HIGHWAY WHEN I NOTICED THE SPEEDOMETER CLIMBING HIGHER THAN THE SPEED I WAS ACTUALLY GOING, THIS CONTINUED UNTIL THE SPEEDOMETER WAS READING IN EXCESS OF 200 KMH. WHEN I REACHED MY DESTINATION ABOUT 15 MINUTES LATER I TURNED OFF THE CAR HOPING THE SPEEDOMETER WOULD RESET TO ZERO WHICH IT DIDN'T. I WAS UNABLE TO RESET IT UNTIL THE NEXT MORNING WHEN I TURNED THE IGNITION TO ON AND OFF ABOUT 15 TIMES BEFORE THE NEEDLE RETURNED TO ZERO. THIS HAS HAPPENED SEVERAL TIME NOW AND IT LOOK LIKE I WILL HAVE TO EVENTUALLY TAKE IT TO A DEALER TO HAVE REPAIRED. THERE IS APPROXIMATELY 123,000 KILOMETERS ON THE CAR. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 13, 200857,200 milesTN

THE SPEEDOMETER ON MY CAR IS GIVING FALSE SPEED INFORMATION, BY AS MUCH AS 100 MPH. THIS IS A VERY UNSAFE CONDITION. I AM AWARE OF MANY OTHER GM VEHICLES WITH THIS SAME DEFECT. *TR

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Jan 13, 2008185,263 miles00

MULTIFUNCTION SWITCH ON STEERING COLUM FAILED , AS A RESULT I HAVE NO HIGHBEAMS , IF I ATTEMPT TO PUT THEM ON ALL LIGHTS GO OUT , THIS IS A VERY EXPENSIVE PROBLEM THAT I THINK GENERAL MOTORS SHOULD COME GOOD FOR. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 12, 2008WI

STARTED BY TEMP GAUGE NOT RETURNING TO COLD, THEN SPEEDO STUCK AND WOULDN'T CLIMB OR WOULD BE NUMBER OF MPH ABOVE ACTUAL SPEED. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 8, 200884,000 milesSC

SPEEDOMETER NOT WORKING CORRECTLY. IT SHOWS SPEED OF 90 AT ABOUT 45. READS 60 AT A STOP. MANY COMPLAINTS FOUND ON INTERNET. SERIOUS SAFETY ISSUE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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