Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
TL* THE CONTACT STATED THAT 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE AND THE BRAKE LIGHT CONTINUOUS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DIMMER SWITCH NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,300.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DEALER PROVIDED TWO REPLACEMENT KEYS UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V4000000 (ELECTRICAL SYSTEM). HOWEVER, ONE OF THE KEYS FAILED TO FUNCTION WHEN INSERTING INTO THE IGNITION SWITCH. THE DEALER PLACED AN ORDER FOR THE SECOND KEY TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 207,893.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED INTERMITTENTLY. WHEN THE FAILURE OCCURRED, THE HIGH BEAMS WERE REQUIRED IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/20/14 *CN THE CONSUMER STATED WHILE DRIVING AT NIGHT THE HEADLIGHTS AND INTERIOR LIGHTS WOULD GO OUT. THE HEADLIGHTS WOULD HAVE TO BE SWITCHED OFF THEN ON IN ORDER TO WORK AGAIN. THE CONSUMER DOESN'T KNOW IF THE FAILURE OCCURS DURING THE DAY ALSO. UPDATED 5/5/2015 *JS
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN SHAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 197,000.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ONCE THE VEHICLE WAS STARTED, THE IGNITION FAILED TO TURN TO THE OFF POSITION USING THE KEY, WHICH CAUSED THE BATTERY TO DIE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE CONSUMER WAS UNDER THE IMPRESSION THE DEALER WAS GOING TO REPLACE THE IGNITION SWITCH. THE DEALER ONLY MODIFIED THE KEYS. UPDATED 12/22/14. *JB
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE SECURITY SENSOR ILLUMINATED AND THE CONTACT HAD TO WAIT A BRIEF MOMENT BEFORE ATTEMPTING TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 108,732.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT SMELLED BURNING WIRES. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE STEERING COLUMN WAS SMOKING. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE WIRING HARNESS AND THE COMBINATION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,400.
DRIVER OBSERVED TRAFFIC COMING TO A STOP, HIS BRAKES GAVE OUT, HE COULD NOT STEER LEFT OR RIGHT TO AVOID A CAR IN FRONT OF HIM WHICH CAUSED HIM TO REAR-END THE UNIT. HIS AIR-BAG DID NOT DEPLOY. *TR
TL* THE CONTACT OWNED A 2003 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STALLED AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND MINOR INJURIES WERE SUSTAINED. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM).THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
LOST CONTROL OF VEHICLE SUDDENLY CAUSING ME TO SWERVE ACROSS THE ROAD AT HIGH SPEEDS. WHEN I REGAINED CONTROL OF THE VEHICLE I NOTICED THE AIRBAGS HAD DEPLOYED. THERE WAS NO IMPACT WITH ANY OTHER OBJECTS! *TR
THE IGNITION SWITCH HAD A 10 MINUTE DELAY. WHEN I GO TO CRANK THE CAR AT TIME IT WILL NOT CRANK . IF I WAIT TEN MINUTES THEN IT WILL CRANK. I'VE HAD ALL SENSOR CHECK REPLACED THE ALTERNATOR AND THE STARTER. I HAD THE IGNITION SWITCH LOOKED AT. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHSTA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). WHILE DRIVING 10-20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE CONTRIBUTED TO SIX CRASHES. TWO POLICE REPORTS WERE FILED. THE CONTACT'S HUSBAND SUSTAINED INJURIES TO THE NECK AND BACK AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT THE RESULTS OF THE DIAGNOSTIC TEST WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 105,000.
THE SECURITY SENSOR FAILED TO READ THE KEY CODE AND THE VEHICLE WILL NOT START UNTIL THE SECURITY SENSOR RESETS APPROXIMATELY 10-20 MINUTES. SOMETIMES THIS HAPPENS MULTIPLE TIMES IN ONE DAY, THEN IT WON'T HAPPEN FOR A WHILE. A WEEK AGO MY CAR WOULD NOT START FOR 2 DAYS. WE TRIED UNHOOKING THE BATTERY AND STARTING THE CAR, BUT IT STILL WOULDN'T START UNTIL A FEW HOURS LATER. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHEN STARTING THE VEHICLE, IT HESITATED TO START. THE CONTACT MENTIONED THAT WHEN ACCELERATING TO 20 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE BEFORE JERKING INTO GEAR. THE PROBLEM RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 116,000.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE TRACTION AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED DURING ACCELERATION. THE FAILURE OCCURRED ON A DAILY BASIS. THE DEALER STATED THAT THE HUB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED THREE DAYS LATER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,300.
TL* THE CONTACT OWNS 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE DEFROGGER,THE TURNING SIGNALS AND THE INSTRUMENT PANEL HAD MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE MECHANIC STATED THAT THE IGNITION SWITCH AND BLOWER RESISTER HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES,HOWEVER,THE PROBLEM RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:14V4000 (ELECTRICAL). THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN APPROACHING A STOP AND SECURITY WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO WAIT SEVERAL MINUTES BEFORE THE VEHICLE COULD RESTART. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH AND KEY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
CAR WOULD NOT START HAD TO BE TOWED AND IGNITION SWITCH REPLACED. *TR
IT TAKES AT LEAST 2 TRIES OR MORE TO GET THE CAR STARTED. WHILE IN PARK AND THE CAR WAS ON IT SUDDENLY JUST SHUT OFF. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WERE DEFECTIVE. THE DEALER RECOMMENDED THAT THE HEADLIGHTS BE REPLACED DUE TO MOISTURE INSIDE THE LIGHT FIXTURES. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,644.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 226,000. UPDATED 10/23/2014*LJ UPDATED 4/7/2015 *JS
THE KEY COMES OUT OF THE IGNITION WHILE THE VEHICLE IS IN MOTION. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WOULD NOT TURN FROM THE OFF POSITION TO AN ON POSITION INTERMITTENTLY. THE CONTACT STATED THAT AFTER NUMEROUS ATTEMPTS THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
IN THE SUMMER OF 2013 MY DAUGHTER REPORTED THE MULTIFUNCTION LEVER ON HER CAR WAS HARD TO OPERATE WHEN TRYING TO ACTIVATE HIGH BEAMS. ONE NIGHT WHILE DRIVING DOWN A DARK COUNTRY ROAD SHE ATTEMPTED TO OPERATE THE HIGH BEAM SWITCH AND THE HEADLIGHTS WENT OUT COMPLETELY. LUCKILY SHE WAS ABLE TO SAFELY PULL OVER AND PUT THE CAR IN PARK. AT THAT TIME SHE PLAYED WITH THE MULTIFUNCTION SWITCH AND WAS ABLE TO GET LOW BEAMS TO COME BACK. I'VE SPOKEN WITH TWO MECHANICS WHO SAID THIS IS A VERY COMMON PROBLEM WITH THE EARLY 2000'S IMPALAS WHICH MEANS THERE MUST BE SERIOUS ACCIDENTS / INJURIES ASSOCIATED BECAUSE THESE ARE VERY POPULAR CARS. CHEVROLET SHOULD ISSUE A RECALL FOR THIS PROLIFIC, WELL-KNOWN SAFETY ISSUE. *TR
RECENTLY PURCHASED A USED 2003 IMPALA, I WAS UNAWARE AT THE TIME OF THE NUMEROUS COMPLAINTS ON THE ISSUE OF THE PASSLOCK FEATURE. THE PASSLOCK FEATURE SHUTS DOWN THE OPERATION OF THE VEHICLE WHEN IT DOSEN'T RECOGNIZE THE KEY. THE KEY IS THE MATCHING SET FOR THE PASSLOCK. FOR THE SHORT TIME WE HAD THE CAR WE EXPERIENCED A SHUT DOWN DURING OPERATION. LUCKY FOR US NO ONE WAS INJURED, AT APPROXMATE 45 MPH THE CAR JUST SHUT DOWN AND THE SECURITY LIGHT CAME ON. HAD TO DEAD STEER AND BRAKE THE CAR TO A STOP RESULTING IN THE CAR OFF THE ROAD IN THE DITCH. TRIED TO RESTART VEHICLE, DID NOT EVEN TRY TO CRANK OVER. SECURITY LIGHT WAS ON AT THE DISPLAY HAD TO SIT FOR A FEW MINUTES AND TRIED AGAIN THEN THE CAR STARTED. GOT IT HOME FORTUNATELY WITHOUT FURTHER INCIDENTS. SINCE THEN THERE WERE SEVERAL INSTANCES THAT THE CAR WOULD NOT RECOGNIZE THE KEY AND SHUT DOWN THE CAR. I AM VERY AGGRIVATED THAT WE HAVE TO EXPERIENCE SUCH ISSUES AS CONSUMERS, WITHOUT ANY ATTEMPTS OR CONCERNS FROM THE MANUFACTURER TO DEAL WITH SUCH A WIDE SPREAD PROBLEM. THIS A SERIOUS RISK PLACED ON THE OWNERS LIVES WITH THESE VEHICLES. ESPECIALLY WHEN THIS HAS BEEN A LONG ONGOING PROBLEM AND HAS BEEN ANNOTATED HUNDREDS OF TIMES. WHY HAS NOTHING BEEN DONE ABOUT THIS, ARE WE WAITING FOR FATALITIES? *JS
THE STEERING WHEEL SEEMS TO BECOMING LOOSE, AFRAID TO DRIVE VEHICLE CAR SHUT OFF WHILE DRIVING , HAD TO PULL OVER AND RESTART CAR. SMALL FUEL LEAK IN FUEL TANK. UPDATED 4/24/2015 *JS
I HAVE A 2003 CHEVROLET IMPALA, I CALLED THE CUSTOMER CARE LINE AND MY CAR IS NOT ON THE IGNITION SWITCH RECALL LIST. I EXPLAINED TO THE LADY THAT ALL OF MY LIGHTS WILL GO OFF WHENEVER I GO OVER SPEED BUMPS INCLUDING SPEEDOMETER AND RADIO. WHEN ATTEMPTING TO START MY CAR I HAVE TO JIGGLE THE KEY FOR SEVERAL MINUTES BEFORE IT WILL TURN AND I DO NOT HAVE ANY KEY RINGS WITH MY CAR KEY. THE LADY CLEARLY STATED THAT MY CAR IS HAVING THE IGNITION SWITCH ISSUES, BUT NOT BEING ON THE RECALL LIST I WOULD HAVE TO TAKE MY CAR TO THE DEALERSHIP AND PAY FOR THIS OUT OF POCKET. I DO NOT UNDERSTAND WHY MY SPECIFIC VIN WAS NOT ON THE RECALL LIST AND WHY I WOULD HAVE TO PAY FOR THIS WHEN I WAS TOLD BY A CONTACT AT GM THAT MY CAR HAS THE ISSUE. I JUST WANT THIS FIXED. I HAVE HAD THIS CAR FOR A YEAR NOW AND IT HAS GIVEN ME NOTHING BUT ISSUES. I CAN'T SEE MY SPEED WHEN I DRIVE AT NIGHT WHICH I COULD GET A TICKET FOR AND IS DANGEROUS. WHO CAN I CONTACT TO BE ADDED TO THE RECALL LIST? *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED INTERMITTENTLY. IN ADDITION, THE HEADLIGHTS, THE DAYTIME RUNNING LIGHTS, AND THE STEREO CONSOLE LIGHTS INTERMITTENTLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVERS SEAT HEAT CONTROL FAILED TO ACTIVATE. THE CONTACT NOTICED THAT THE SERVICE ENGINE, THE TRACTION CONTROL AND THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. ADDITIONALLY, THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED THE BRAKE PEDAL TRAVELED ABNORMALLY TO THE FLOORBOARD FLOOR ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED VARIOUS TIMES AS THE TRACTION CONTROL LIGHT ENGAGED AND DISENGAGED CAUSING THE BRAKES TO FAIL. THE CONTACT WAS NOT AWARE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM).THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000. UPDATED 10/02/14*LJ
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE KEY CYLINDER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 159,396.
(3) PROBLEMS THAT ARE, AND HAVE BEEN, OCCURING. 1) SECURITY ISSUE: CAR WILL NOT START WHEN KEY IS TURN TO START. HAPPENS RANDOMLY. HAVE TO LET SECURITY RESET ITSELF AFTER 10 MINUTES AND CAR WILL START AGAIN. 2) ABS LIGHT ON: RANDOM. BRAKES WILL GRIND AT CERTAIN TIMES WHEN BRAKING. HARNESS AND/OR SENSOR PROBLEM. 3) TRACTION CONTROL LIGHT ON: TRACTION KCIKS IN WHEN DRIVING FOR NO APPARENT REASON. HAVE TO TURN TRACTOIN OFF FOR IT TO STOP. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING OVER A BUMP AND SHIFTING GEARS, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE SPEED WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
THIS PROBLEM HAD CAUSED ME PROBLEMS IN THE YEAR BEFORE IT WOULD NOT START. THE IGNITION LOCK CYLINDER WOULD NOT TURN VARIOUS TIMES BEFORE INCLUDING ONE TIME IT CUT OFF LUCKILY NEAR MY HOME AT A VERY LOW SPEED, BUT I WAS ABLE TO TURN THE STEERING WHEEL BACK AND FORTH AND IT WOULD FINALLY START. BUT, ON OCTOBER 9, 2013 I WAS ABOUT 65 MILES FROM HOME AND TRIED TO TURN THE KEY TO GO HOME AND IT WOULD NOT TURN. I HAD TO CALL A TOWING COMPANY TO TOW IT HOME. WITHIN A FEW DAYS I HAD IT TOWED TO A SERVICE CENTER AND WAS TOLD THE IGNITION LOCK CYLINDER HAD TO BE REPLACED. TOTAL CHARGE FOR REPAIR WAS $423.56 ! I NEVER THOUGHT MUCH ABOUT UNTIL THE RECENT RECALL FOR THIS PROBLEM IN OTHER YEARS. I DO FEEL THIS YEAR SHOULD BE INCLUDED. I NEVER THOUGHT ABOUT FILING A COMPLAINT UNTIL I NOW THINK THIS PROBLEM COULD CAUSE A CRASH. THIS NEEDS TO BE ADDRESSED AND REPAIRED FURTHER IF NEEDED. I ALSO FEEL MY REPAIR FEE SHOULD BE RETURNED. THANK YOU AND WAITING FOR REPLY TO MY PROBLEM. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AND THE VEHICLE WAS ABLE TO START. ADDITIONALLY, THE CONTACT HEARD A LOUD ABNORMAL NOISE WHEN STARTING THE VEHICLE. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SECURITY SYSTEM SENSOR DATA CIRCUIT, AND THE KEYLESS ENTRY DATA LINK MAY NOT HAVE BEEN READING PROPERLY AND THE COMPUTER NEEDED TO BE RESET. THE INDEPENDENT MECHANIC SUGGESTED THAT THE CONTACT HAVE THE VEHICLE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E021000 (AFTERMARKET REPLACEMENT IGNITION SWITCHES). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
CAR DOESN'T START FOR TEN MINUTES AND AFTER THAT TURN KEY AND THEN IT STARTS. IT IS VARY UPSETTING FOR IT MAKES ME LATE FOR WORK SOMETIMES ARE OTHER PLACES. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE WARNING LIGHTS ILLUMINATED WHENEVEN THE VEHICLE WAS POWERED ON. THE VEHICLE WAS TAKEN TO A MECHANIC. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE.
SECURITY SYSTEM WILL NOT ALLOW YOU TO START THE ENGINE, YOU TURN THE KEY AND NOTHING HAPPENS, THE SECURITY LIGHT BLINKS FOR 10 MINUTES. IF YOU DO NOTHING AFTER THE LIGHT STOPS BLINKING YOU MIGHT BE ABLE TO START ENGINE, SOMETIMES YOU HAVE TO LET IT CYCLE 2 OR 3 TIMES. THIS IS VERY DANGEROUS FOR MY WIFE AS SHE GETS OUT OF WORK AT 9:30 PM AND IS ALONE IN A PARKING LOT. CHEVROLET KNOWS ABOUT THIS PROBLEM AND WILL DO NOTHING AS THERE HAVE BEEN NO DEATHS BECAUSE OF THIS. *JS
AT SLOW SPEEDS AFTER CONSIDERABLE DRIVING DISTANCES, ON TWO OCCASIONS, ENGINE TURNED OFF, LEAVING NO POWER FOR DRIVE OR STEERING. CAR RE-STARTED BOTH TIMES. NO RECURRENCE TO DATE AFTER IGNITION SWITCH WAS REPLACED ON 5/27/14. *JS
I WAS ON MY WAY HOME FROM WORK WHEN MY DRIVERSIDE HEAD LIGHT WENT OUT SO I STOPPED AND BOUGHT A NEW BULB AT THE CLOSEST STORE WHEN I REPLACED THE BULB THE LIGHT STILL DIDNT COME BACK ON THEN THE DTR LIGHT ALSO STARTED HAVING ISSUES THE ONLY TIME YOU GET ANY LIGHTS ON THE DRIVER SIDE IS WHEN YOU MOVE THE ENTIRE HEADLIGHT ASSEMBLY AROUND THEN YOU GET DIM LIGHTING SO FOR THE PAST COUPLE MONTHS WE HAVENT BEEN ABLE TO USE OUR CAR AT NIGHT. I KEEP CHECKING FOR RECALLS BUT I HAVENT SEEN ANY AND WE HAVE ALWAYS HAD PROBLEMS WITH OUR DTR LIGHTING INCLUDING THE ONES THAT CONTROL OUR DASH LIGHTS. CAUSE WE HAVE NONE THEY WORK DURING TH EDAY WHEN THEY WANT TOO BUT AT NIGHT WE HAVE NO LIGHTS IN OUR DASH. ALSO THE DRIVERS SIDE HEATED SEAT HAS QUIT WORKING. IT ALL OCCURED ROUGHLY AROUND THE SAME TIME. NOBODYS BEEN ABLE TO FIX THE ISSUES. *TR
MAY 16, 2014 AT 6:30 AM I PARKED THE CAR IN MY DRIVEWAY AFTER TAKING MY HUSBAND TO WORK. I LOCKED THE DOORS AFTER EXITING THE VEHICLE WITH MY KEYS IN HAND. I WAS IN MY HOME AT ABOUT 6:42 AM WHEN MY NEIGHBOR BEGAN BANGING ON MY DOOR AND YELLING THAT THE CAR WAS ON FIRE, I TOOK A LOOK OUT OF THE WINDOW AND CAME DOWN TO GET A CLOSER LOOK,STUNNED THERE WAS SMOKE EVERYWHERE AND FLAMES UNDER THE HOOD. I IMMEDIATELY CALLED 911 THEY CAME IT TOOK A GOOD BIT OF TIME PUTTING THE FIRE OUT.I SPOKE TO THE FIREFIGHTERS AFTER AND HE SAID HE BELIEVED IT"S ORIGIN WAS ELECTRICAL. WE RECEIVED A QUOTE TO REPAIR,REPLACE THE ENGINE COOLANT TUBE ON MAY 6,2014 FROM TIRE DISCOUNTERS AND MY PLAN WAS TO DROP THE CAR OFF THE MORNING OF 5/16. MY HUSBAND AND I ARE BOTH HEART PATIENTS AND THE LOSS OF THIS CAR WAS DEVASTATING. I ALSO WOULD LIKE TO ADD THAT WE HAD JUST PURCHASED THIS VEHICLE ON APRIL 6, 2014 . THE CAR IS A TOTAL LOSS. WE HAVE THE QUOTE FROM TIRE DISCOUNTERS,VIDEO AND PICTURES FROM THE FIRE AND THE REPORT FROM THE INCIDENT. I PRAY FOR OTHERS THAT DIDN'T LEARN OF THIS RECALL IN TIME WITH TRAGIC RESULTS AND I AM GRATEFUL NO LOSS OF LIFE OCCURRED HERE BUT THE PAIN OF TRYING TO GET TO APPOINTMENTS AND GETTING MY HUSBAND BACK AND FORTH TO WORK AT HONEYWELL BEGINS AGAIN. THANK YOU FOR YOUR EAR. *TR UPDATED 12/11/2014 *JS
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS POWERED ON AND IN PARK, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE FAILED. THE VEHICLE WAS DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS 212,000 AND THE CURRENT MILEAGE WAS 212,000. UPDATED 10/2/14*CN
I WAS INVOLVED IN AN ACCIDENT ON MAY 4, 2014. I HIT ANOTHER VEHICLE FROM THE REAR. THERE WAS EXTENSIVE DAMAGE TO MY VEHICLE YET MY AIR BAG DID NOT DEPLOY. ALSO MY SEAT BELT FAILED TO LOCK. AS A RESULT I HIT THE STEERING WHEEL WITH MY MOUTH. I ALSO HIT THE WINDSHIELD WITH THE TOP OF MY HEAD. MY TEETH CUT INTO MY BOTTOM LIP AND I HAD TO GO TO THE ER LATER THAT NIGHT BECAUSE OF THE PAIN. I FEEL THAT HAD THE AIRBAG DEPLOYED I WOULDN'T HAVE SUSTAINED THE INJURY THAT I DID. *TR
4 MICHELIN HYDROEDGE ST P225/60R16 97T TIRES HAVE ONLY 11,020 MILES SINCE PURCHASE AND ARE SHOWING HEAVY CRACKS IN THE OUTER CIRCUMFERENCE TREAD PORTION OF THE TIRE.. IT APPEARS TO ME THAT THE TREAD HAS A BAD COMPOUND MIX.. THREE OF THE TIRES SHOW PRODUCTION CODE M33VF6WX5208. THE OTHER TIRE SHOWS M33VF6W4008.. *TR
EVERY TIME IT RAINS MY ENTIRE VEHICLE FLOOR IS FLOODED. MY RADIO HAS STOPPED WORKING AND MY DASHBOARD LIGHTS FLICKER. I HAVE BEEN RESEARCHING AND THERE ARE SEVERAL MODELS WITH THIS PROBLEM FROM 2002 TO 2005. THIS HAPPENS OFTEN AND CAN EVENTUALLY LEAD TO ELECTRICAL PROBLEMS. I PAY A LOT IF MONEY FOR THIS VEHICLE AND STILL HAVE A WAYS TO GO BEFORE I AM DONE PAYING FOR IT. I HAVE 3 CHILDREN THAT DEPEND IN THUS CAR ALONG WITH MYSELF IF THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THIS IS DEFINITELY A DEFECT AND SHOULD BE RECALLED. *TR
WHILE DRIVING AT NIGHT, THE HEADLIGHTS HAVE BEGUN TO GO OFF AUTOMATICALLY. SO FAR, WE CAN CLICK THE LIGHTS FROM HIGH BEAM TO LOW BEAM OR VICE-VERSA AND THEY COME BACK ON. THIS STARTED THE LATTER PART OF LAST YEAR, BUT LAST WEEK THEY ACTUALLY STARTED FLICKERING RIGHT BEFORE THEY WENT OFF. I SEARCHED THE WEB AND FOUND THIS IS A COMMON COMPLAINT WITH MANY CONSUMERS. I LIVE IN RURAL AMERICA AND FEAR THE LIGHTS GOING OUT WHERE THERE ARE NO STREET LIGHTS OR ANY OTHER TYPE OF LIGHTING. THERE ARE MANY CURVES AND HILLS AND FEAR WHAT COULD HAPPEN ESPECIALLY IF MY TEENAGER IS DRIVING AND PANICS. WE HAVE SEARCHED FOR THE "FIX" BUT NO ONE SEEMS TO KNOW FOR SURE AND GM HAS MADE NO ATTEMPT TO RECALL THIS PROBLEM. MY COMPLAINT IS WHY NOTHING HAS BEEN DONE TO FIX THIS PROBLEM. IT IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED IMMEDIATELY. I HAVE READ SO MANY SUGGESTIONS ON WHAT IT MAY BE BUT NO ONE HAS THE EXACT REMEDY FOR IT. *TR
CAR WILL NOT START, ESPECIALLY WHEN IT IS HOT INSIDE THE CAR. NO LIGHTS GO ON - NOTHING. HAVE REPLACED KEY, KEY CYLINDER (TWICE), AND IGNITION SWITCH. NEXT STEP IS TO REPLACE BCM, BUT NOT SURE IF THAT WILL SOLVE ISSUE. IN RESEARCHING SIMILAR ISSUES PEOPLE HAVE BYPASSED THE SECURITY SYSTEM TO THE BCM SO CAR WILL START. WE HAVE NOT DONE THIS BYPASS. *JS
LAST FRIDAY I GOT IN MY CAR AROUND 2:30AM AND IT WOULDN'T START. I THANK GOD I WAS ON A SOMEWHAT SAFE STREET AND WITH FRIENDS. MY CAR WOULDN'T START FOR 15-20 MINUTES. THE LIGHTS, RADIO AND EVERYTHING ELSE WORKED BUT THE CAR WOULDN'T START. THIS WAS HAPPENING ON A REGULAR BASIS A FEW MONTHS AGO BUT THEN IT STOPPED. I TOOK IT TO THE SHOP AND WAS INFORMED THAT I NEED TO REPLACE THE IGNITION SWITCH. I COULDN'T AFFORD TO GET IT REPLACED SO I JUST DEALT WITH IT. AS I STATED BEFORE, IT'S BEEN MONTHS SINCE THE LAST OCCURRENCE THEN IT HAPPENED AGAIN. I CONTINUE TO FOLLOW THE GM RECALL HOPING THEY WILL INCLUDE THE IMPALA BECAUSE OF THE IGNITION SWITCH AND OTHER ELECTRICAL ISSUES. THERE ARE TIMES WHEN I AM DRIVING AND THE ENTIRE DASH BOARD LIGHTS UP (CHECK ENGINE, CHECK BATTERY) AND THE ALL THE THINGS THAT LIGHT UP ON THE DASHBOARD WHEN YOU FIRST START THE CAR. PLEASE ADDRESS THIS ISSUE BEFORE ANOTHER FATALITY OCCURS. *TR
IGNITION LOCK CYLINDER PROBLEM: THE KEY COMES OUT OF THE IGNITION LOCK CYLINDER WHEN THE ENGINE IS RUNNING OR IN PARK OR ANY OTHER TIME. THIS APPEARS TO BE THE SAME TYPE OF PROBLEM AS THE RECALLS BUT THE VEHICLE HAS NOT BEEN RECALLED. *TR
IGNITION LOCK -CYLINDER PROBLEM KEY COMES OUT OF THE SLOT OF THE LOCK CYLINDER WHILE THE ENGINE IS RUNNING. THIS ISSUE IS THE SAME PROBLEM AS OTHER RECALLS BUT IS NOT INCLUDED IN THE RECALLS. I WOULD LIKE THIS ISSUE RESOLVED. IT APPEARS TO BE THE SAME TYPE OF LOCK CYLINDERS AS THE RECALLED ONES. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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