Page 3 of 14 · complaints 101–150 of 695

2003 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Engine
Filed Mar 7, 2016IA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine and Engine Cooling
Filed Mar 2, 2016OH

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO NOT PARTS AVAILABLE TO REPAIR ENGINE OIL LEAK RESULTING IN ENGINE COMPARTMENT FIRE RECALL NOTICE. *SMD

Engine and Engine Cooling
Filed Feb 29, 2016TX

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE EXHAUST MANIFOLD LEAKING FLUID ONTO THE GROUND. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/13/16*LJ

Engine
Filed Feb 29, 2016MD

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS CONSTANTLY RUNNING HOT AND STALLING RANDOMLY WITHOUT WARNING. THE FAILURES OCCURRED AFTER THE DEALER REPLACED THE ENGINE GASKET AND MENTIONED THAT THE SEALS WERE DEFECTIVE. AFTER THE DEALER MADE THE REPAIRS, FLUID WAS LEAKING, WHICH CAUSED FURTHER FAILURES WITH THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO KEPT THE VEHICLE FOR LONGER THAN A WEEK. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE FOR OVER A YEAR DUE TO THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO CONFIRM IF THEY WOULD BE ABLE TO COMPLETE THE RECALL REPAIRS AND STATED THAT ADDITIONAL REPAIRS MAY BE REQUIRED FIRST. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Feb 26, 2016170,000 milesAR

TL* THE CONTACT OWNED A 2003 CHEVROLET IMPALA. WHILE DRIVING AND PULLING INTO A FUEL STATION, THE CONTACT PARKED AND EXITED THE VEHICLE. WHILE THE CONTACT WAS IN THE STORE, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Engine
Filed Feb 25, 2016OH

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE ENGINE, BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System › Ignition › Switch
Filed Feb 23, 2016120,000 milesFL

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START ON NUMEROUS OCCASIONS AFTER AN IGNITION SWITCH RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000. UPDATED 05/03/16*LJ UPDATED 06/05/18*JB

Vehicle Speed Control
Filed Feb 23, 2016120,000 milesIN

WHILST DRIVING DOWN THE ROADWAY THE THROTTLE BODY BECAME STUCK IN THE OPEN POSITION CAUSING THE VEHICLE TO INCREASE SPEED WITHOUT THE DRIVER BEING IN CONTROL OF THE VEHICLE WHICH COULD RESULT IN A SERIOUS ACCIDENT WITH OTHER VEHICLES ON THE ROADWAY

Engine
Filed Feb 19, 2016FL

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/26/16*LJ PURCHASED NEW VEHICLE UPDATED 05/30/18*JB

Engine
Filed Feb 19, 201665,000 milesMO

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED OIL LEAKING FROM THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING ); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine and Engine Cooling
Filed Feb 19, 2016OH

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/14/16*LJ UPDATED 04/19/16

EngineFire
Filed Feb 17, 2016150,000 milesIL

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. AFTER DRIVING THE VEHICLE FOR A SHORT PERIOD OF TIME, IT CAUGHT FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Feb 11, 201658,083 milesGA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING WITH THE CRUISE CONTROL WAS SET AT 75 MPH, THE VEHICLE EMITTED A STRONG-BURNING ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 58,083.

Electrical System
Filed Feb 10, 2016120,000 milesCA

ARRIVED AT JOB, FINISHED AND CAR FAILED TO START. WHEN KEY WAS IN IGNITION IT WOULD NOT TURN. I WAITED OVER NIGHT AND TRIED AGAIN IT WOULD NOT START. CAR WAS PARKED,COULD NOT SHIFT, STEERING WAS NOT LOCKED. WITH DOOR OPEN THE CAR DINGED WHEN KEY WAS INSERTED IN THE IGNITION.

Engine
Filed Feb 8, 2016CT

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Feb 8, 2016AL

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME OF WHEN THE DEALER WOULD RECEIVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Feb 7, 201645,000 milesCT

TAMARA RECALL. [XXX] HAS LOST ALL INDEPENDENCE , CONTINUES TO PAY TAXES AND INSURANCE ON CAR SHE IS UNABLE TO DRIVE, FOR FEAR OF FIRE , LIVING IN A SENIOR COMMUNITIES SHE MUST PARK CAR IN GARAGE, HAS MAINTAINED PERFECT SERVICE ON VEHICLE UNDER 45,000 MILES AND STILL SMELLS NEW, COMPANY NEEDS TO GET HER A RENTAL UNTIL THIS IS RESOLVED IT HAS BEEN TWO MONTHS WITH NO ANSWER CLAIM # 8-1716640496. NOTHING ..SHE USES VEHICLE ONLY SOURCE OF TRANSPORTATION AND INDEPENDENCE FOR THIS[XXX] WIDOW ...GET HER A RENTAL..OR FIX E PROBLEM. TWO MONTHS UNACCEPTABLE !! GM RECALL #15757. LETTER DATED DECEMBER 2015. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

Engine
Filed Feb 4, 2016138,000 milesPA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE WAS LEAKING OIL INTO THE IGNITION SWITCH, WIRES, AND CAM SENSOR. AS A RESULT, THE COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED THREE TIMES PRIOR TO THIS FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Feb 3, 2016185,000 milesPA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AFTER DRIVING APPROXIMATELY TWO MILES OR LONGER, SMOKE APPEARED UNDERNEATH THE HOOD. THE FAILURE RECURRED ON AT LEAST THREE OTHER OCCASIONS. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARING INDICATOR WAS CONSISTENTLY ILLUMINATED AND OIL HAD TO BE ADDED EVERY TWO WEEKS DUE TO OIL LEAKING FROM THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Feb 2, 2016NC

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE STILL DOES NOT OPERATE PROPERLY AFTER IGNITION SWITCH RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE IGNITION CONTINUED TO LOCK UP. AT TIMES, HE WAS UNABLE TO TURN THE KEY IN THE IGNITION, OR IT WOULD SIMPLY CUT OFF. *JB

Engine
Filed Feb 1, 2016OH

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine and Engine CoolingFire
Filed Feb 1, 2016WI

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE FIRE AFTER OIL SPILLED ONTO ENGINE. CONSUMER STATES RECEIVED ENGINE COMPARTMENT FIRES RECALL NOTICE AFTER INCIDENT. *SMD THE CONSUMER STATED AS A RESULT OF THE FIRE, SHE HAD TO PURCHASE A NEW VEHICLE, BECAUSE HER INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. *JB

EngineFire
Filed Jan 27, 2016127,000 milesSC

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. AFTER THE VEHICLE WAS PARKED, THE CONTACT NOTICED OIL LEAKING AND A BURNING ODOR EMITTING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

Air Bags
Filed Jan 26, 2016100,000 milesAL

THE AIRBAG LIGHT CONSTANTLY FLASHES OFF AND ON WHILE DRIVING.

Engine
Filed Jan 21, 2016MI

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 19, 2016NC

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS ISSUES. *SMD THE CONSUMER ALSO STATED THE CHECK ENGINE, ABS AND TIRE PRESSURE LIGHT WAS ON. ALSO, THERE WAS A CLICK IN THE STEERING WHEEL WHEN TURNING IT, THE VEHICLE HAD AN OIL LEAK, FREON WAS LEAKING FROM THE VEHICLE. . *JB

Electrical System
Filed Jan 12, 2016195,000 milesMS

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START AS AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AND VARIOUS GAUGES FLUCTUATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND WAS INFORMED THAT THE PART AND TOOLS TO REMEDY THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,000. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Jan 9, 2016OH

THIS CAR STALLS WHILE DRIVING, OR STATIONARY. IT HAS STALLED IN THE MIDDLE OF TURNING. IT HAS STALLED ON CITY STREETS, MAIN STREETS AND HIGHWAYS, AS WELL AS WAITING AT A RED LIGHT OR STOP SIGN. WHEN THE CAR STALLS, IT STARTS BACK UP BUT AFTER SOME TIME HAS PASSED. I KNOW THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. SOMETIMES I HAVE TO WAIT TILL THE CAR IS COOLED DOWN BEFORE IT WILL START AGAIN. PLEASE CORRECT THIS ISSUE FOR US.

Engine
Filed Jan 6, 2016NY

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EngineFire
Filed Jan 5, 2016200,000 milesAL

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A STRONG BURNING ODOR EMITTED THROUGH THE AIR VENTS OF THE VEHICLE. THERE WERE NO FLAMES PRESENT. THE CONTACT NOTICED THAT A SMALL AMOUNT OF ENGINE OIL LEAKED ONTO THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Dec 28, 2015149,000 milesLA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD START TO SHAKE WITH A KNOCKING NOISE THEN IT STALLED WITHOUT WARNING. IN ADDITION, THE TRANSMISSION LEAK FLUID AND FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

Fuel System, Diesel
Filed Dec 28, 2015200,000 milesLA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE ENGINE AND SMELLED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Engine
Filed Dec 19, 201588,000 milesTN

GASKET FOR INTAKE MANIFOLD ALLOWS OIL TO ESCAPE FROM ENGINE. EVENTUALLY RESULTS IN LOSS OF OIL PRESSURE, WHICH COULD LEAD TO LOSS OF ENGINE POWER AND/OR VEHICLE CONTROL. GASKETS TEND TO FAIL ROUTINELY. THIS HAS BEEN AN ISSUE SINCE THE CAR WAS NEW.

Vehicle Speed Control
Filed Dec 17, 2015OH

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CRUISE CONTROL ACTIVATED INDEPENDENTLY, THE HEADLIGHTS AND BRAKE LIGHTS FLICKERED, AND THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE HEATER HAD TO BE RUNNING FOR THE CRUISE CONTROL TO DEACTIVATE. IN ADDITION, THE EXTERIOR LIGHTING FLICKERED WHEN THE ENGINE WAS NOT RUNNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURES WERE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical SystemFire
Filed Dec 15, 2015120,000 milesOR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ODORS OF SMOKE WERE NOTICED BEFORE THE PASSENGER SEAT WARMER CAUGHT ON FIRE. NO POLICE OR FIRE REPORT WAS FILED. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Engine
Filed Dec 14, 2015162,000 milesCA

MY VEHICLE CAUGHT FIRE WHILE SITTING IN MY DRIVEWAY IN THE ENGINE COMPARTMENT. I THINK THIS MIGHT RELATE TO RECALL 15757. THE CAR WAS TOTALLED.

Electronic Stability Control (esc)
Filed Dec 3, 201546,000 milesPA

I FIRST STARTED HAVING THIS PROBLEM IN OCTOBER 2015. I PURCHASED THIS VEHICLE IN JULY 2015. I TRUSTED THIS COMPANY BECAUSE I SEEN THEY HAD GREAT REVIEWS. I ACTUALLY TRADER MY PREVIOUS CAR IN BECAUSE IT WAS HAVING PROBLEMS STARTING AND ALSO SHUTTING OFF WHILE DRIVING. NOW MY CURRENT CAR IS HAVING PROBELMS STARTING. I HAD MY BATTERY, ALTERNATOR & STARTER CHECKED, AND IT WAS GOOD. THE COMPANY I BOUGHT THE CAR FROM PROVIDED WARRANTY COVERAGE ON THE VEHICLE. I TOOK THE CAR TO GET SERVICED IN THE BEGINNING OF OCTOBER FOR AN ENGINE MOUNT REPLACEMENT. THEY REPLACED MY ENGINE MOUNTS AND FUEL PUMP. 2 DAYS AFTER THAT SERVICE I STARTED HAVING ISSUES STARTING THE CAR. WHEN YOU PUT THE KEY IN YOU USUALLY HEAR BEEPING NOISE AND I DIDN'T. THAN MY BATTERY LIGHT, ABS LIGHT, TRAC OFF LIGHT CAME ON AND STAYED ON AND IN THE MESSAGE CENTER TRACKING SYSTEM LIGHT CAME UP. THIS WAS VERY INCONVENIENT DUE TO THE WEATHER AND HAVING TO GET 2 TODDLERS READY FOR SCHOOL IN THE AM. I TOOK THE CAR TO MY MECHANIC AND HE REPLACED THE IGNITION SWITCH. I DIDN'T TAKE IT BACK TO THE SAME PLACE BECAUSE EVERYTIME YOU TAKE IT FOR SERVICE MY DEDUCTIBLE IS $100. AFTER 2 WEEKS AFTER REPLACING THE IGNITION SWITCH THE PROBLEM HAPPENED AGAIN. SO I CALLED MY WARRANTY SERVICE CENTER THEY SAID TO BRING IT BACK BUT IF IT NEEDS FIXING I HAVE TO PAY AGAIN. (ALSO I AM PAYING A CAR NOTE OF $115 A WEEK). I REFUSE TO KEEP PAYING MONEY FOR THIS PROBLEM. THIS CAN BE VERY DANGEROUS IN SO MANY WAYS. IT'S VERY FUSTRATING BECAUSE I TRADER

Service Brakes
Filed Nov 18, 2015139,000 milesOR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE INCREASED SPEED VIOLENTLY ONCE THE BRAKE PEDAL WAS RELEASED. THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE CONTACT PULLED OVER, SHUT THE IGNITION OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE PERSISTED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT WAS A MECHANIC AND STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. UPDATED 1/12/16 *CN

Electrical System
Filed Nov 18, 2015131,000 milesOH

SEVERAL TIMES SINCE I GOT MY CAR, IT HAS STOPPED RUNNING WHILE I WAS DRIVING. I HAD THE MASS AIR FLOW SENSOR REPLACED, THE FUEL PUMP, THE BCM ALSO BUT IT STILL CONTINUES TO SHUT OFF COMPLETELY WHILE I'M ON THE ROAD. MY CHECK ENGINE LIGHT WAS NOT ON THE LAST TIME IT DID IT AND I'VE DONE SEVERAL REPAIRS TO ATTEMPT TO FIX IT. IVE SPENT NEARLY 1000 IN THESE REPAIRS AND STILL NOTHING WORKS. I'M AFRAID TO DRIVE MY CAR BUT I HAVE TO WORK. I TAKE CARE OF MY VEHICLES AND I'M NOT SURE IF THIS IS A GM ISSUE OR WHAT, BUT I'VE READ MANY COMPLAINTS SOUNDING SIMILAR TO MINE AND I WANT SOMETHING DONE. I WAS ON A VERY BUSY ROAD ON THESE DAYS AND IN COMPLETE MOTION (35 MPH AND ABOVE)

Fuel/Propulsion System
Filed Nov 9, 2015144,000 milesWI

FOUND A GASOLINE LEAK AT THE QUICK CONNECT FITTING WHERE THE FUEL LINE MEETS THE FUEL RAIL ON TOP REAR OF ENGINE. I BELIEVE ITS THE FUEL RETURN LINE. THE QUICK CONNECT FITTING IS LEAKING FUEL DOWN ONTO ENGINE AND COULD DRIP ONTO HOT EXHAUST MANIFOLD CAUSING A FIRE. CAR WAS STATIONARY WHEN I NOTICED THE LEAK. I SMELLED GAS FIRST THEN TRACED THE SMELL TO THE LEAKING QUICK CONNECT FITTING. THIS MAY BE RELATED TO THE RECENT GM RECALL OF VALVE COVERS LEAKING OIL CAUSING THE FIRES.

Electrical System
Filed Nov 4, 2015200,000 milesGA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE SERVICE ENGINE LIGHT ILLUMINATED CONSTANTLY. THE CONTACT ALSO STATED THAT THE VEHICLE OVERHEATED AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMENTLY 200,000.

Electrical System
Filed Nov 3, 2015151,000 milesMO

ISSUES WITH SYSTEM SECURITY SYSTEM AND INTERMITTENT STARTING ISSUES AS NOTED IN THE HUNDREDS OF PREVIOUSLY REPORTS. IS THIS JUST A WASTE OF TIME, PROVIDING THIS INFORMATION TO NHTSA? OR IS SOMEONE GOING TO STEP UP TO THE PLATE AND HAVE GM FIX THIS PROBLEM?

Electronic Stability Control (esc)
Filed Oct 27, 201540,000 milesCA

MY PASSLOCK SYSTEM HAS BEEN MALFUNCTIONING FOR YEARS NOW (2007-2015) AND AT RANDOM INTERVALS, MY CAR WILL NOT START AND I HAVE TO WAIT 15 MINUTES BEFORE THE ENGINE WILL START. SOMETIMES THE "SECURITY" LIGHT WILL TURN ON WHILE I AM OPERATING THE VEHICLE AND AFTER I HAVE PARKED IT, THE SECURITY LIGHT WILL FLASH AND I CAN'T START THE ENGINE UNTIL AFTER THE 15 MINUTE CYCLE HAS CONCLUDED. NOT ONLY HAS THIS ISSUE BEEN AN INCONVENIENCE, BUT I HAVE HAD OCCASIONS WHERE IT HAS PUT ME IN DANGER. I AM NOT RESPONSIBLE FOR THE PASSLOCK SYSTEM FAILURE, NOR DO I HAVE THE FUNDS TO REPAIR OR REMOVE IT. I BELIEVE THAT PASSLOCK WAS A FAULTY SYSTEM FROM THE BEGINNING AND THE FACT THAT IT HAS NOT BEEN RECALLED SHOCKS ME. I AM VERY AFRAID THAT ONE DAY THE PASSLOCK SYSTEM MALFUNCTION WILL OCCUR WHEN THE VEHICLE IS IN MOTION AND THAT I WILL LOSE POWER STEERING, BRAKING, AND OTHER VITAL OPERATIONAL FUNCTIONS. NOTICEABLY, THE PASSLOCK MALFUNCTION HAS BECOME MORE FREQUENT, SO I NEEDED TO FILE THIS COMPLAINT. I HAVE TALKED TO SERVICE EXPERTS AT MY LOCAL CHEVY DEALERSHIP AND THEY HAVE TOLD ME ON MORE THAN ONE OCCASION THAT THIS ISSUE IS WIDESPREAD, INCLUDING MANY GM VEHICLES, AND THAT EVENTUALLY MY CAR JUST WON'T START ANYMORE. THE QUOTED PRICES TO FIX THIS ISSUE (EITHER REPAIRING IT OR REMOVING IT ENTIRELY) HAVE BEEN RIDICULOUSLY HIGH AND I DON'T UNDERSTAND WHY I SHOULD BE FORCED INTO PAYING FOR A WELL-KNOWN GM/CHEVROLET PROBLEM.

Electrical System
Filed Oct 7, 2015OH

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT FELT THAT THE RECALL REMEDY WAS PERFORMED INCORRECTLY AND FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Electrical System
Filed Sep 30, 2015126,000 milesGA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WOULD NOT TURN. THE CONTACT WAS NOT ABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.

Electrical System
Filed Sep 28, 2015155,000 milesTX

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT A MONTH AFTER THE VEHICLE BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED WITHOUT WARNING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Sep 23, 2015NY

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE STARTING PROBLEMS AND ELECTRICAL SYSTEM/ IGNITION RECALL NOTICE. *SMD THE CONSUMER STATED THE STARTING PROBLEMS BEGAN TWO YEARS INTO OWNING THE VEHICLE. EVERY MECHANIC CHARGED HIM HUNDREDS OF DOLLARS IN PARTS AND LABOR, ONLY FOR THE PROBLEM TO RETURN. IN SEPTEMBER 2014, THE CONSUMER RECEIVED A RECALL NOTICE. HE TOOK THE VEHICLE TO THE DEALER, WHERE THEY PUT TWO RINGS ON HIS KEY FOB. THEY ALSO INFORMED HIM THE IGNITION SWITCH AND SENSOR NEEDED TO BE REPLACED, WHICH COST HIM SEVERAL HUNDRED DOLLARS. THE CONSUMER STATED THE STARTING PROBLEM HAS CEASED. THE CONSUMER BELIEVED HIS PROBLEM QUALIFIED TO BE RECALLED, SINCE SEVERAL OTHER VEHICLES WERE BEING RECALLED FOR IGNITION PROBLEMS. ALSO, THE LEFT FRONT DOOR LATCH ASSEMBLY WAS REPLACED. *JB

Engine and Engine Cooling
Filed Sep 23, 2015PA

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY ENGINEERING MISTAKE AND REQUESTS REFUND FOR REPLACEMENT ENGINE. *SMD THE REPAIR SHOP FOUND A MISFIRE IN THE #3 CYLINDER. THEY FOUND THE THREAD PULLED OUT OF THE HEAD FOR THE ROCKER ARM. *JB

Electrical System
Filed Sep 15, 2015115,000 milesCA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. IN ORDER FOR THE VEHICLE TO START, THE CONTACT HAD TO UNPLUG THE BATTERY AND PLUG IT BACK IN. ONCE THE VEHICLE STARTED, THE HORN SOUNDED AND WOULD NOT CUT OFF UNTIL THE CONTACT DISCONNECTED THE BATTERY AGAIN. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.

Electrical System
Filed Sep 14, 2015200,000 milesMI

MY VEHICLE WILL LOCK ME OUT FROM STARTING IT, AND WILL DISPLAY SECURITY. I BELIEVE THIS SAME ISSUE IS AFFECTING MY TRACTION CONTROL. THIS IS A KNOWN ISSUE AND I KNOW SEVERAL PEOPLE WHO HAVE DEALT WITH THIS SAME ISSUE. IT IS ABSOLUTELY NONSENSE THAT THIS ISSUE HAS NOT BEEN ADDRESSED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Chevrolet Impala → · Every Impala year → · How the figures are calculated →