2001 Chevrolet Impala complaints

I HAVE A 2001 CHEVROLET IMPALA LS AND I NOTICED A PROBLEM WITH IT RIGHT AFTER I BOUGHT IT. THE SECURITY PASSLOCK SYSTEM IS EITHER NOT FUNCTIONING WELL OR IT'S DEFECTED, I RESEARCHED THE PROBLEM ON THE INTERNET FORUMS AND I FOUND OUT THAT ALMOST 70% OF PEOPLE THAT OWN IMPALAS HAVE THE SAME PROBLEM. I TOOK IT TO THE DEALER AND THEY GAVE ME AN ENORMOUS SUM FOR THE REPLACEMENT. WHY SHOULD THE BUYER PAY FOR SOMETHING THAT IS OBVIOUSLY DEFECTED WHEN THE MAJORITY OF THE OWNERS HAVE THE SAME PROBLEM. GM IS AT FAULT HERE AND THE OWNERS HAVE TO PAY FOR IT. I, AND MANY OTHERS, BELIEVE THAT IT IS NOT US AT FAULT, BUT GM SINCE THEY ARE AWARE OF THE HIGH FAILURE RATE OF THEIR PASSLOCK SYSTEM. MY QUESTION FOR YOU IS: WHY DIDN'T GM ISSUE A RECALL FOR THIS DEFECTIVE PART? WHAT CAN THE OWNERS DO SO WE CAN INITIATE A RECALL FOR THIS PROBLEM? *AK

IT STARTED WHEN I BOUGHT THE CAR IN 2003. A WEEK AFTER I HAD IT. IT WOULD NOT START AND THE BATTERY WAS NOT DEAD I THEN CALL THE DEALER AND AFTER ABOUT A HOUR I GOT IT STARTED AND TOOK IT STRAIGHT TO THEM. THEY TOLD ME THAT THEY HAD TO CLEAN THE CABLES AND THATS WHAT IT WAS. BUT AFTER A WEEK IT DID IT AGAIN EVERY TIME I GOT IN IT. IT WOULD NOT START BUT AFTER A WHILE IT WOULD START. SO I TOOK IT BACK AND THEY THEN SAID IT WAS THE IGNITION SWITCH SO THEY REPLACED IT THEY SAID. SO ABOUT A MONTH WENT BY AND EVERYTHING WAS FINE THEN IT STARTED AGAIN. SO I TOOK IT TO ANOTHER DEALER FOR A RADIATOR FLUSH BECAUSE IT KEEPED ON GETTING HOT WHICH IT STILL DOES AND I DID NOT TELL THEM ABOUT IT NOT STARTING BECAUSE IT ONLY DOES IT EVERY NOW AND AGAIN, BUT WHEN THEY WENT TO START IT, IT WOULD NOT START SO THEY PUT IT ON THE COMPUTER THING AND THEY SAID IT WAS IN THE IGNITION AGAIN SO WE TOLD THEM ABOUT WHAT HAPPENED BEFORE AND THEY SAID THEY HAVE ALOT OF TROUBLE WITH THESE CARS ALL THE TIME. SO WE PAID $320.00 TO GET IT FIXED BUT IT ACTS LIKE IT IS GOING TO DO IT AGAIN. I JUST HAVE THIS FEELING THE WAY ITS ACTING. IT TAKES TO LONG TO TURN OVER AND WHEN IT DOES IT GRINDS LIKE I AM OVER STARTING IT. THE THING IS I LOVE MY CAR BUT I HAVE NOT EVEN HAD IT A YEAR YET. I JUST THINK THAT IF I HAVE TO PAY ALOT OF MONEY FOR A VEHICLE IT NEEDS TO BE RIGHT. *AK

THE TURN SIGNALS ON MY 2001 CHEVY IMPALA HAVE A TENDENCY TO STOP WORKING RANDOMLY. IN TRAFFIC THIS IS VERY DANGEROUS. THIS HAS BEEN CHECKED OUT AND NO PROBLEM COULD BE FOUND BECAUSE THE TURN SIGNAL WAS WORKING AT THE TIME. *AK

CAR WOULD START BUT NONE OF THE GAGES NOR THE RADION OR ANY OF THE ELECTRONIC COMPONENTS WOULD COME ON. SHUT IT OFF WAIT A FEW MINUTES AND IT WOULD WORK AGAIN. HAPPENED MANY TIMES, GOT IT "FIXED" STARTED HAPPENING AGAIN A MONTH LATER AND WAS AGAIN "FIXED" BUT WITH A DIFFERENT REMEDY SO FAR SHELLED OUT 700 DOLLARS FOR A CAR WITH SIXTY THOUSAND MILES ON IT*AK

RE: 2001 CHEVROLET IMPALA. 2 WEEKS AGO, I HAD MY RADIO ON + CLICKED THE 'REAR DEFROST BUTTON'. IT CAUSED STATIC IN THE RADIO.A COUPLE OF DAYS LATER THIS WAS STILL A PROBLEM BUT NOW THE BATTERY/SECURITY/SERVICE VEHICLE SOON LIGHTS CAME ON IN THAT ORDER REPEATEDLY. I TOOK MY CAR TO MY LOCAL MECHANIC. HE SAID THAT THE RD PROBLEM WAS KNOWN BUT HE COULD NOT FIND THE REASON WHY THE WARNING LIGHTS WERE COMING ON. HE CHECKED ALL CONNECTIVITY, FUSES, GROUND CONTIUITY,ETC TO NO AVAIL. HE RESET THE COMPUTER CODE + FELT THIS MIGHT RESOLVE THE PROBLEM. WE NO SOONER LEFT HIS PARKING LOT + THE WARNING LIGHTS CAME BACK ON. HE CHECKED IT AGAIN, AND SURE ENOUGH, NOTHING APPEARED TO BE WRONG. HE SAID THE PROBLEM MAY ACTUALLY BE IN THE 'BODY CONTROL MODULE' ITSELF BECAUSE EVERYTHING ELSE CHECKED OUT. HOWEVER, HE DID INFORM ME THAT THERE WAS NO WAY TO CHECK THE BCM + THAT EVEN THE DEALERS HAD NO WAY OF CHECKING IT. SO NOW I'M SPENDING HUNDREDS OF DOLLARS TO FIX A PART ON THE CAR THAT MAY OR MAY NOT BE THE PROBLEM. I HAVE NO CHOICE THOUGH SINCE I DRIVE 62 MILES A DAY EVERYDAY TO WORK +CAN'T AFFORD TO HAVE WARNING LIGHTS COME ON BY DEFAULT. AS FOR THE REAR DEFOG PROBLEM, THERE IS A TSB ON IT # 030844005A. MY CONCERN IS THAT SINCE MY CAR IS NO LONGER UNDER WARRANTY I'VE BEEN GETTING QUOTES OF NO LESS THAN$600.00 TO FIX THIS. MY CAR WENT OUT OF WARRANTY BASED ON MY MILEAGE.I'VE HAD IT FOR 2.5 YEARS. I FEEL THAT I SHOULDN'T HAVE TO PAY TO GET THIS FIXED. ADDING INSULT TO INJURY, IF I WANT ONSTAR BACK

PROBLEMS WITH THE DIRECTIONAL SIGNALS WHICH WORK INTERMITTENLY.*MR

2001 CHEVROLET IMPALA PURCHASED NEW. HAD TO REPLACE LOWER INTAKE MANIFOLD GASKETS AT 48,000. WARRANTY EXPIRES AT 36,000. THIS APPEARS TO BE A COMMON PROBLEM FOR THIS PARTICULAR ENGINE. 3400 V6. DEALER OFFERS NO RECALL. CONSUMER MUST PAY THE PRICE. *LA

AT LEAST ONCE A WEEK THE TURN SIGNALS FAIL TO WORK (USSUALLY DURING RUSH HOUR OF COURSE). I HAVE REPORTED THIS TO THE DEALER 3 TIMES AND THEY HAVE BEEN UNABLE TO GET IT TO REPEAT THIS FAILURE; AND, THUS, SAY IT IS VERY DIFFICULT TO FIX THE PROBLEM IF THEY CAN'T SEE IT HAPPEN. LAST FAILURE WAS 03/26/04. THE CAR IS STILL UNDER WARRANTY. *AK

CAR WAS VIBRATING WHEN BREAKS APPLIED ESPECIALLY AT SPEEDS OVER 45 MPH. PROBLEM WITH ROTORS BEING WARPED, WRINKLED AND WAVY ACCORDING TO DEALER SERVICE. HAD TO HAVE FRONT ROTORS REPLACED AT 17,000 MILES ON AUG 6TH 2002. ON MAY 23RD 2003 HAD TO HAVE FRONT ROTORS AND REAR ROTORS REPLACED AGAIN AT 28,000 MILES. CAR IS BEGINNING TO VIBRATE AGAIN MILEAGE IS 42,000.00 . I FEEL THAT THERE IS A PROBLEM WITH THIS CAR AND SHOULDN'T HAVE TO HAVE THE ROTORS REPLACED EVERY FEW THOUSAND MILES. *AK

ANTI-LOCK BRAKES STOPPED WORKING WHEN I DROVE UPON A CURB. VEHICLE WOULD NOT STOP. CONSTANT BRAKE PRESSURE WAS APPLIED. BRAKE WERE MAKING A MOANING SOUND BUT NOT ENGAGING. THERE WAS NO LOCKED WHEEL SKIDS. SPEED WAS AT APPROX. MPH.*AK

MY CAR MADE A WHINING NOISE WHILE MOVING AND MAKES A LOUD NOISE WHEN THE STEERING WHEEL IS TURNED. I TOOK IT TO A CHEVROLET DEALER AND THEY LET ME KNOW MY POWER STEERING RACK NEEDS REPLACING AT 68,000 MILES IN FEBRUARY 2004. NEEDLESS TO SAY THIS IS NOT BEING RECALLED AND THIS IS SOMETHING A LOT OF CAR REPAIR CENTERS ARE SURPRISED THIS HAS FAILED ON A 3 YEAR OLD CAR. CHEVROLET WANTS $1,000 TO REPLACE. *AK

DRIVER SEAT AIR BAG COMING OUT OF COMPARTMENT.*AK

I GET A SHOCK WHENEVER I USE MY POWER LOCKS UPON LEAVING MY CAR- NOT FROM INSIDE THE CAR BUT FROM THE OUTSIDE OF THE CAR. JB

WHILE DRIVING AT 35 MPH VEHICLE CAUGHT ON FIRE, HEAVY SMOKE CAME UNDER THE HOOD. VEHICLE WAS TAKEN TO INDEPENDENT SHOP, TECHNICIAN DETERMINED THAT INTAKE MANIFOLD CAUGHT ON FIRE. *AK

AIR BAG LIGHT CAME ON WHILE DRIVING. TOOK TO DEALER, THEY REPLACED THE AIR BAG MODULE. POTENTIALLY A PROBLEM WITH DEPLOYMENT IN AN ACCIDENT. AFTER READING OTHER COMPLAINTS I THOUGHT I SHOULD SUBMIT MINE. SEEMS TO BE A PROBLEM WITH THIS CAR! *JB

STEERING MAKES CLUNK AT LOW SPEED TURNS AND MAKES A WHINING NOISE. STEERING SEEMS TO SLIP ON CORNERING AT HIGHER SPEEDS. THIS IS A SAFETY PROBLEM! 2001 IMPALA HAS BEEN IN TO HAVE THE INTERMEDIATE SHAFT LUBRICATED 3 TIMES NOW. FIRST AT 17,840 MILES ON 11/16/01, THEN AT 22,773 MILES ON 2/26/02 AND THE THIRD TIME AT 43,594 ON 2/3/04. CHEVROLET NEEDS TO ADDRESS THIS PROBLEM! *JB

CAR ROLLS BACKWARD WHILE IN DRIVE ON INCLINE. DEALER CLAIMED THAT IT IS NORMAL. SEEMS TO ME THAT IT IS A SAFETY PROBLEM. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRANS WILL SHIFT BUT WHEN I ACCELERATE THE TRANS SLAMS INTO GEAR. I HAVE NOT BEEN ABLE TO TAKE CAR IN TO DEALER AS THIS DOES NOT HAPPEN EVERY DAY. AFTER READING OTHER COMPLAINTS ABOUT THE TRANSMISSIONS IT SEEMS THAT THERE IS A REAL SAFETY ISSUE. *JB

KNOCKING NOISE & JOLT IN STEERING WHEEL OF 2001 CHEV. IMPALA AT APPROXIMATELY 40,000 MI.. THIS PROBLEM CONTINUED AND WORSENED. IT WAS DETERMINED BY AN INDEPENTENT AUTO SHOP AND THE DEALER THAT THE PROBLEM WAS A DEFECTIVE RACK. DEALER GAVE ME INFORMATION TO CONTACT CUSTOMER ASSISTANCE AT GM, WHICH I DID. GM REFUSED TO MAKE ANY CONCESSION FOR THE REPAIRS DUE TO THE FACT THAT WARRENTY HAD EXPIRED.*AK

I CURRENTLY OWN A 2001 CHEVROLET IMPALA LS, 3.8L V6. BEFORE 36,000 MILES I TOOK MY CAR TO THE DEALERSHIP. THE VEHICLE WAS RUNNING POORLY AND WHEN IT WAS COLD THE TRANSMISSION WOULD SLAM INTO GEAR. DEALER MADE SOME REPAIRS AND TOLD ME THE FUEL SYSTEM NEEDED TO BE SERVICED. I DECLINED THE FUEL SERVICE AT THE TIME AND THE TRANSMISSION SLAMMING INTO GEAR FROM A COLD START CONTINUED. THE PROBLEM WORSENED AT 47,000 MILES. I TOOK THE CAR BACK TO THE DEALER AND AFTER 2 DAYS I WAS TOLD THAT THE PROBLEM WAS THE FUEL SYSTEM SERVICE. AT 50,000 MILES THE TRANSMISSION BEGAN SLIPPING SEVERELY. I TRIED TO GET THE CAR HOME AND IT FAILED TO ENGAGE WHILE PULLING INTO TRAFFIC. I GOT THE CAR HOME TO PERFORM THE 50,000 MILE SERVICE TO THE TRANSMISSION AND FOUND A HANDFUL OF METAL IN THE PAN. HAD THE CAR TOWED TO THE DEALERSHIP AND FOUND OUT THAT THE TRANSMISSION WAS COMPLETELY TOTALLED. GM ONLY OFFERED TO PAY FOR HALF THE REPAIR COSTS. THERE IS NO RECOMMENDED SERVICE BEFORE 50,000 MILES AND I DON'T FEEL I SHOULD BE RESPONSIBLE FOR THE REPAIRS ON THIS VEHICLE. I HAVE OWNED IT LESS THAN 3 YEARS. *AK

WE OWN A 2001 CHEVROLET IMPALA , VIN # [XXX], THAT WAS PURCHASED NEW. WE HAVE BEEN EXPERIENCING THIS CLUNK NOISE. THE VEHICLE WAS TAKEN IN FOR REPAIR, WE WERE THEN ADVISED IT WAS THE TIRES SO WE REPLACED THE TIRES . THIS DID NOT CORRECT THE ISSUE. WE TOOK THE VEHICLE BACK FOR REPAIR AND THE LEFT TIE ROD WAS REPLACED, THIS DID NOT CORRECT THE ISSUE. I HAVE FOUND THAT MANY OTHER OWNERS WITH THIS PROBLEM HAVE BEEN TOLD IT WAS THEIR TIRES AND ALSO HAVE HAD TIE RODS REPLACED. I SEARCHED THE INTERNET AND FOUND THE SUBJECT TSB. I TOOK THE VEHICLE IN FOR THE REPAIR CALLED FOR IN THE TSB, LUBRICATION OF THE STEERING INTERMEDIATE SHAFT USING LUBRICATION KIT # [XXX]. THIS REPAIR LASTED ABOUT 30 DAYS. I HAVE BEEN ADVISED THAT THIS IS NORMAL AND SINCE I HAVE 38000 MILES ON MY VEHICLE NO COVERAGE FROM CHEVROLET IS AVAILABLE. *AK THIS DEFECT HAS BEEN KNOWN TO CHEVROLET SINCE BEFORE JULY OF 2002 WHEN THE TSB WAS ISSUED. I FEEL THAT IT IS A SAFETY ISSUE INVOLVING THE STEERING AND CHEVROLET SHOULD BE RESPONSIBLE FOR CORRECTING THE ISSUE AT NO COST TO ME.*AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I OWN A 2001 CHEVROLET IMPALA LS. THIS IS THE SECOND TIME I HAVE HAD TO REPLACE THE FRONT ROTORS. THE FIRST TIME THE VEHICLE ONLY HAD 20,000 MILES AND NOW I AM REPLACING THEM AGAIN 1 YEAR LATER WITH ONLY 46,000 MILES ON THE VEHICLE. I HAVE USED BOTH GM ROTORS AND ANOTHER MANUFACTURER AND BOTH ROTORS WARPED VERY PREMATURELY. I HAVE READ NUMEROUS OTHER COMPLAINTS ON THIS SITE REGARDING THE SAME EXACT PROBLEMS. I ALSO EXPERIENCE SEVERE VIBRATIONS WHEN BRAKING AT SPEEDS OF GREATER THAN 45 MPH. IT IS NOT NORMAL CAR MAINTENANCE TO HAVE TO REPLACE FRONT ROTORS EVERY 20, 000 MILES. I BELIEVE THERE MUST BE A DESIGN FLAW OR SOME OTHER EVENT CAUSING THIS SCENARIO.*AK

WHILE ACCELERATING FROM A STOP SIGN, CAR SHOOK ALL OVER AND I HEARD A LOUD BANG. THE CAR WOULD NOT MOVE AT ALL. I COASTED TO THE EDGE OF THE ROAD WHERE I WAITED FOR A TOW TRUCK. THE DEALERSHIPS SERVICE MANAGER INFORMED ME AFTER ABOUT A WEEK, THAT MY PLANETARY GEAR HAD EXPLODED. HE ALSO STATED THAT THE FLUID FILTER WAS FULL OF METAL SHAVINGS. HE STATED TO US THAT THERE WAS NOTHING THAT I COULD HAVE DONE TO PREVENT THIS FROM HAPPENING. MY NEW TRANSMISSION COST ME $2200. THIS CAR HAS JUST 55000 MILES ON IT. IT IS ABSOLUTELY INSANE THAT I AM PAYING ALL OF THIS MONEY TO REPAIR THIS CAR, THAT IS PRACTICALLY NEW. I HAVE CONTACTED GM'S CORPORATE CUSTOMER SERVICE PEOPLE AND THEY WILL OFFER NO ASSISTANCE IN THIS MATTER. THE SERVICE I RECEIVED FROM THEM WAS POOR. THE CASE WAS ACTUALLY LOST ONCE THEREFORE I HAD TO START ALL OVER AGAIN. THE WOMAN WHO THEN TOOK OVER THE CASE BOLD FACE LIED TO MY FIANCE AND THEN BACK PEDALED BY SAYING THAT THERE WAS ANOTHER CASE JUST LIKE MINE AND THE WOMAN JUST HAPPENED TO HAVE THE SAME NAME AS ME. WHAT A COINCIDENCE. IN ADDITION TO THIS, JUST 10 DAYS PRIOR TO THE TRANSMISSION'S DEATH, I HAD TO REPLACE A CATALYTIC CONVERTER IN THE VEHICLE. *AK

AIRBAG LIGHT COMES ON INTERMITTENTLY. HAVE TAKEN IT TO THE DEALER THREE TIME AND THEY SAY NOTHING IS WRONG WITH IT. TURN SIGNALS STOP WORK INTERMITTENTLY. DEALERSHIP REPLACED BODY CONTROL MODULE (COSTING ME OVER $300) DID NOT FIX THE PROBLEM. *JB

2001 CHEVROLET IMPALA HAS A RECURRING INCIDENT OF CLICKING NOISES AT RIGHT FRONT STEERING WHEN THE VEHICLE IS TURNED LEFT OR RIGHT. THIS IS SUPPLEMENTAL TO THE VEHICLE DEVELOPING A UNEVEN WEAR AT THE RIGHT FRONT TIRE. WHEN TAKEN TO THE ORIGINAL DEALERSHIP, I WAS TOLD THAT ROTATING THE TIRES WOULD SOLVE THE PROBLEM. AS THE PROBLEM GREW WORSE (INCLUDING A BADLY SHIMMYING FRONT END AT HIGH SPEEDS),I TOOK THE VEHICLE TO ANOTHER DEALERSHIP TO ADDRESS THE PROBLEM. THE SECOND DEALERSHIP FOUND THAT THE VEHICLE HAD A CRACKED WELD ON IT CHASIS AND REPAIRED IT. WHEN ASKED ABOUT THE TIRES, THE DEALERSHIP SAID THAT I WOULD HAVE TO PURCHASE NEW ONES AT MY OWN EXPENSE. A SMOOTH RIDE WITH NEW TIRES WAS SHORT LIVED, AS A BADLY SHIMMYING FRONT END HAD DEVELOPED AGAIN (WITHIN 24 HOURS). TAKING THE VEHICLE BACK TO THE SECOND DEALERSHIP, I WAS TOLD THE PROBLEM WAS A WORN TIE ROD. ONCE THE PROBLEM WAS FIXED, I PERIODICALLY HEARD LIGHT CLICKING NOISED FROM THE STEERING WHEN MAKING TURNS (RIGHT & LEFT). TAKING THE VEHICLE BACK TO THE SECOND DEALERSHIP, I WAS TOLD IT WAS JUST A MATTER OF LUBRICATION. ONCE LUBRICATED, THE VEHICLE STOPPED MAKING CLICKING NOISES FOR ABOUT 30 T0 40 DAYS. I NOTICED THAT THE CLICKING NOISES BEGAN WHEN THE VEHICLE IS DRIVEN OVER UNEVEN AREAS OF A ROAD OR PARKING LOT, OR WHEN THE VEHICLE NEGOTIATES TIGHT LEFT TURNS (LOW SPEEDS) AND WIDE/SWEEPING LEFT CURVES AT HIGH SPEEDS. NEVER THE LESS, I DO NOT BELIEVE THAT THE PROBLEM CONCERNS LUBRICATION. LATEST MAINTENANCE DATE AS INCI

WHILE DRIVING TRANSMISSION SLIPPED GEARS AND LURCHED FORWARD. DEALER REPLACED THE ORIGINAL TRANSMISSION WITH A REBUILT TRANSMISSION. THE REBUILT TRANSMISSION ALSO SLIPPED GEARS AND LURCHED FORWARD. *AK WHEN VEHICLE WAS BROUGHT TO THE DEALER ON FIRST FAILURE OF TRANSMISSION, CONSUMER NOTICED THAT THE COLOR OF THE FLUID IN THE TRANS AXLE WAS DIFFERENT FROM THE ONE IN THE BOTTLE. CONSUMER DECIDED TO REPLACE THE TRANSAXLE AND FLUID AFTER VEHICLE WAS DRIVEN FOR A NUMBER OF MILES BECAUSE THE FLUID COLOR GETS DARKER. AFTER REPAIR, JUST AFTER WARRANTY PERIOD, TRANSMISSION BLEW UP THEN VEHICLE QUIT DRIVING FORWARD; TRANSMISSION TECHNICIAN AND COULD NOT TELL THE CAUSE OF FAILURE. CONSUMER SPOKE TO THE SERVICE DEPARTMENT MANAGER AND SAID THERE WAS A POSSIBILITY OF AN AXLE BEARING OR BEARING FAILURE. *LA

COOLANT LEAK AROUND THERMOPLASTIC INTAKE MANIFOLD. THIS COOLANT LEAK DEVELOPED AROUND 42000 MI AND IS A DESIGN FLAW THAT THE DEALER ADMITS. ALSO DEX-COOL IS FALSLEY ADVERTISED THAT IT CAN GO 150,000 OR 5 YEARS. MOST CONSUMERS AREN'T AWARE THAT IT TURNS ACIDIC AND DESTROYS GASKETS AND OTHER COOLING SYSTEM COMPONENTS. I FEEL THE COOLANT LEAK AND ASSOCIATED DEX-COOL PROBLEMS DEMONSTRATES GM FAILURE TO CORRECT A KNOWN DEFECT. UNFORTUNATLEY THE CONSUMER PAYS DEARLY RIGHT AS WARRANTY EXPIRES. GM SHOULD REPLACE THERMOPLASTIC INTAKE MANIFOLD WITH SOMETHING MORE DURABLE AND HEAT RESISTANT.

TURN SIGNAL FAILED INTERMITTENTLY. *AK WHEN THE SIGNAL WAS ENGAGED IT DID NOT WORK. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THE HAZARD SWITCH WAS REPLACED. THE CONSUMER STATED HIS VEHICLE EXPERIENCED THE SAME PROBLEM AS THE MALIBU WHICH WAS RECALLED. *JB *NM

AT 25963 MILES AND AGAIN AT 40196 MILES THE BRAKE ROTORS ON THE REAR OF THE CAR HAD TO BE REPLACED. FRONT ROTORS HAD TO BE RESURFACED, AND BRAKE PADS REPLACED. CHEVROLET CLAIMS THIS IS NORMAL WEAR, BUT HAD PREVIOUSLY INDICATED THAT THEY WERE HAVING A PROBLEM WITH ROTORS THAT WERE FLAKING AND WARPING AT 15,000 MILES. CHEVROLET REFUSED TO REPAIR UNDER WARRANTY.

THE CLEAR COAT IS COMING OFF THE CAR. WE BOUGHT THE CAR USED (OCT. 26/01) AND TOOK IT TO ZIEBART TO HAVE A PROTECTIVE COATING PUT ON.(NOV. 9/01) THE GM PROTECTION PLAN WAS VERY EXPENSIVE. WHEN WE TOOK IT BACK FOR ITS ONE-YEAR CHECK-UP(OCT. 21/02),THE TECHNICIAN AT ZIEBART TOLD US THAT THE CLEAR COAT WAS COMING OFF. WE TOOK IT TO THE DEALERSHIP ON OCT. 31/02. THE WARRANTEE WAS FOR 60000 KM (38000 MILES). THE DEALERSHIP REPAIRED THE PART THAT WAS COMING OFF "AS A GESTURE OF GOOD WILL" BECAUSE THE WARRANTEE WAS UP, BUT WE REQUESTED THAT THEY DO THE WHOLE CAR, AS WE FELT THAT THE PROBLEM WOULD RECUR. "THEY DO NOT REPAIR WHAT IS NOT DAMAGED." NOW, 7 MONTHS LATER, THE CLEAR COAT IS COMING OFF A DIFFERENT PART OF THE CAR. THEY WILL COVER 50% OF THE COST OF REPAIR, BUT WHEN I ASKED WHAT HAPPENS IF THIS PROBLEM RECURS, I WAS TOLD WE WILL HAVE TO PAY FOR THE REPAIR. GM CANADA IS PLAYING HARD-BALL AND BACKS THE DEALERSHIP. "THE MATTER IS CLOSED". WHEN I ASKED IF THERE WAS AN OMBUDSMAN, THEY SAID NO AND THAT MY ONLY OTHER OPTION IS "TO GET LEGAL COUNSEL OR GO TO GM MEDIATION OR ARBITRATION." DO YOU HAVE A CANADIAN COUNTERPART? THANK YOU.

WHILE DRIVING UPHILL VEHICLE SLIPPED OUT OF DRIVE. THE DRIVER WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD AND PUT IT BACK INTO DRIVE. *AK

WHILE DRIVING ON A BUSY STREET AT 10 MPH, THE PASSENGER'S FRONT TIRE TREAD SEPARATED, CAUSING DAMAGE TO THE FRONT FENDER AND BUMPER. THE TIRE WAS A UNIROYAL - TIGER PAW, TIRE SIZE PZ25/60/16R, DOT NUMBER UNKNOWN AT THIS TIME. THE TIRE WAS AFTERMARKET EQUIPMENT. *AK *SC *JB

THE WINDSHIELD WIPERS ON MY 2001 CHEVY IMPALA HAVE STOPPED WORKING. I WAS SPEAKING WITH OTHER IMPALA OWNERS AND THEY HAVE HAD THE SAME PROBLEM. I BELIEVE IT IS THE MOTOR. ONE FRIEND HAD TO HAVE THE ITEM FIXED FOUR TIMES IN TWO YEARS. WHY ISN'T THERE A RECALL?*AK

VEHICLE WITH 47000 MILES FAILED SAFETY INSPECTION DUE TO RIGHT HAND TIE ROD END WITH EXCESSIVE WEAR. *LA

THIS AGENCY OWNS TWO (2) 2001 CHEVY IMPALA (POLICE PACKAGES) VEHICLES HAVE AHD EXTENSIVE TROUBLE WITH ELECTRICAL SYSTEMS. VEHICLES WILL NOT START, VEHICLE WILL SHUT DOWN AFTER BEING STARTED AND THEN WONT START. AMOUNTS TO A SERIOUS SAFETY ISSUE WHILE IN TRAFFIC OR BEING USED FOR EMERGENCY OPERATION, PROBLEMS HAVE BEEN ONGOING SINCE PURCHASE OF AUTOS IN 2002

INTERMEDIATE STEERING SHAFT REQUIRED REPLACEMENT TWICE WITHIN THE FIRST 2 YEARS OF OWNING VEHICLE. STEERING WHEEL RATTLE DETECTED, FEELS LIKE VIBRATION IN THE FRONT END WHILE DRIVING OVER BUMPS. HANDLING IS NOT AFFECTED IMMEDIATELY, BUT POTENTIAL LOSS OF STEERING CONTROL IF THIS BREAKS. TECHNICIAN STATED THE GREASE DRIED OUT AND WOULD RECUR. THIS SOUNDS LIKE A POTENTIAL RECALL, BUT CHEVROLET HAS NOT RESPONDED WITH ONE AS OF THIS DATE.*AK

I HAVE A CHEVROLET IMPALA 2001. JUST LAST WEEK THE TRANSMISSION COMPLETELY WENT. I JUST RECEIVED WORD FROM THE TRANSMISSION SHOP I TOOK IT TO. THE ESTIMATE IS $1700.00. WHICH IS RIDICULOUS FOR A CAR WITH 38,500 MILES. GM STATED THAT SINCE IT IS OVER WARRANTY THERE IS NOTHING THEY COULD DO. SECOND THEY STATED THAT THE IMPALA WOULD NEED TO BE AT A GM DEALER FOR THEM TO EVEN OPEN A COMPLAINT WITH THE ISSUE. WHY WOULD I TAKE IT TO A GM DEALER TO HAVE THEM TELL ME SORRY OUT OF WARRANTY AND THEN CHARGE ME DOUBLE THE QUOTE OF A TRANSMISSION SHOP. FOOL ME ONCE SHAME ON YOU. BUT FOOL ME TWICE SHAME ON ME. ANY ADVISE YOU COULD OFFER WOULD BE APPRECIATED.*AK

WHEN THE HEATING SYSTEM WAS TURNED ON THERE WAS A STRONG ANTI FREEZE ODOR WITHIN THE CABIN. THE ODOR CAUSED A BURNING IRRITATION IN THE EYES AND NOSE. THIS WAS CAUSED BY THE HEATER CORE LEAKING ANTI FREEZE INTO THE CABIN OF THE VEHICLE ONTO THE DRIVER'S SIDE FLOOR.*AK *MR

THE CONNECTIONS FOR THE REAR WINDOW DEFROSTER BECOME UNSOLDERED FROM THE WINDSHIELD AT THE CONNECTION POINTS ON THE GLASS. I HAVE SEEN THIS ON MY 2001 CHEVROLET IMPALA AND A LATE 90'S CHEVROLET LUMINAS.

TURN SIGNALS WORKED INTERMITTENTLY. TOOK VEHICLE TO DEALER, AND DEALER DID NOT KNOW WHAT CAUSED THE PROBLEM. *AK TURN SIGNALS FAILED IN BOTH DIRECTIONS. TO ACTIVATE THEM, CONSUMER WOULD HAVE TO ACTIVATE THE HAZARD LIGHTS FOR A FEW SECONDS OR CUT THE ENGINE OFF. *PH

AT 39,000 MILES THE TRANSMISSION MALFUNCTIONED WHILE SHIFTING INTO GEAR, WHICH CAUSED A LURCHING MOVEMENT EVERY TIME. *JB INITIALLY, THE TRANSMISSION PROBLEM STARTED AT 26K MILES. THE DEALER STATED STATED THAT THE STEERING WHEEL ROD NEEDED REPLACING AND LUBRICATION. THE DIFFICULTY RETURNED. THE DEALER STATED THAT NOTHING WAS WRONG. THE VEHICLE HAD BEGUN TO LURCH INTO GEAR WHEN STOPPED, SKIPPED GEARS IN REVERSE, AND SOMETIMES WOULD NOT DROP INTO PROPER GEAR. *SC

MY CHECK ENGINE LIGHT CAME ON NOVEMBER 9, 2003. WE TOOK IT TO OUR LOCAL DEALER AND THE MANIFOLD GASKET WAS LEAKING; THEREFORE, LEAKING OIL INTO OUR COOLANT SYSTEM. *LA

CAR RUNNING ROUGH, WANTED TO STALL, DEALER FOUND NO PROBLEM. *AK

CUSTOMER STATES TRANSMISSION SLIPS, NO SHIFT, WON'T MOVE FORWARD OR BACKWARDS,DIAGNOSIS FOUND INPUT CARRIER BROKEN METAL FRAGMENTS ALL OVER TRANSMISSION, REPLACE PARTS AND RECON AND CLEAN CASE. *AK

CAR LURCHES, ALSO MAKES GRINDING NOISE CODE-OP-730 LOOSING COMMUNICATION WITH PCM REPLACE PCM. *AK

CAR WON'T MOVE AT TIMES.REMOVED TRANSMISSION, INSPECTED INTERNAL PARTS ALL OKAY EXCEPT VALVE BODY REPLACED, STICKING VALVE BODY AND GASKETS. *AK

WHILE DRIVING A KNOCKING NOISE WAS COMING FROM THE STEERING WHEEL. DRIVER TOOK VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE STEERING SHAFT NEEDED GREASING.*AK

MY 2001 CHEVORLET IMPALA HAS EXPERIENCED PROBLEMS WITH THE ROTORS WEARING VERY EARLY. NEW ROTORS WORE OUT AFTER ONLY 7,000 MILES. AFTER BEING "FIXED" BY 2 DIFFERENT MECHANICS, THE CAR CONTINUES TO EXPERIENCE "SHAKING OF THE STEERING WHEEL" WHEN THE BRAKE IS APPLIED. THE VEHICLE ALSO HAS A TENDENCY TO "SLIDE" VERY EASY ON TURNS WHEN THE ROADS ARE WET. BOTH MECHANICS INDICATED THAT THE BRAKES WERE REPAIRED BUT THE UNDERLYING PROBLEM HAS YET TO BE IDENTIFIED. ON WET ROADS, THIS IS CLEARLY A HAZARD. *LA

PURCHASED 2001 CHEVROLET IMPALA BASE MODEL. I HAVE 51,000 MILES AND MY TRANSMISSION WENT OUT ON ME. I HAD A DIAGNOSTIC TEST WHICH SHOWED THAT THERE WAS AN ELECTRICAL PROBLEM WITHIN THE THE TRANSMISSION. A NEW TRANSMISSION HAD TO BE INSTALLED. THIS COST $2500. THERE IS NO REASON FOR A CAR THIS AGE WITH THIS MANY MILES TO HAVE SUCH A PROBLEM, GRANTED THE WARRANTY GOES TO 36,000 MILES OR 3 YEARS WHICHEVER OCCURS FIRST. I AM VERY UPSET, AND IT BASICALLY SOLIDIFIED THAT I WILL NEVER BUY A GM CAR AGAIN. *AK

VEHICLE COMES EQUIPPED WITH A CHILD MOTION SENSOR THAT'S LOCATED IN THE TRUNK. THIS DEVICE PREVENTS A CHILD FROM BEING LOCKED IN THE TRUNK. WHILE DRIVING THE SENSOR INDICATOR LIGHT ILLUMINATED ON THE DASHBOARD. THEN, VEHICLE STALLED DUE TO SENSOR MALFUNCTIONING. DEALERSHIP WAS UNABLE TO REPLACE THE BAD SENSOR BECAUSE THE MANUFACTURER NO LONGER MADE THAT PART. *AK

IGNITION TUMBLER FAILED AT 40000 MILES. *AK