Page 2 of 17 · complaints 51–100 of 818

2000 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

SteeringCrash
Filed Dec 22, 201510,000 milesUT

TL* THE CONTACT RENTED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH DURING INCLEMENT WEATHER, THE VEHICLE SKIDDED OUT OF CONTROL TO THE LEFT, THE CONTACT APPLIED FORCE TO THE STEERING WHEEL BUT IT DID NOT RESPOND CAUSING THE CONTACTS VEHICLE TO BE SCRAPED ON THE LEFT SIDE FROM A GUARD RAIL. THE CONTACT STATED THAT THE VEHICLE THEN VEERED TO THE RIGHT AND SLIGHTLY WENT OVER A CURB. THE POWER STEERING WARNING LIGHT FLASHED WHEN THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE AND WAS ABLE TO RESTART. THE DRIVER DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE RENTAL COMPANY WAS NOTIFIED OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Engine
Filed Dec 18, 2015198,000 milesMN

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND WARMING UP, THE CONTACT HEARD A LOUD NOISE. THE CONTACT DISCOVERED THAT THE PLASTIC COVER DETACHED FROM THE ENGINE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LEAK FLUID FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN UNKNOWN REPAIR WAS PERFORMED BUT THE FAILURE RECURRED. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.

EngineFire
Filed Dec 18, 2015ME

TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE, WHILE PARKED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT DUE TO THE AGE OF THE VEHICLE; THE REPAIR COULD NOT BE PERFORMED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical SystemFire
Filed Dec 17, 2015120,000 milesMI

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE PRESSURE WAS LOW ON THE READER AND THE VEHICLE HESITATED NUMEROUS TIMES BEFORE IT STALLED WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS TAKEN TO A REPAIR SHOP MECHANIC WHO REPLACED THE IGNITION SWITCH AND THE OIL PRESSURE GAUGE, BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO STALL. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. WHILE AT A STOP LIGHT AND UPON ACCELERATION, THE RPMS AND PRESSURE WENT LOW, THE VEHICLE STALLED, AND AN ENGINE FIRE ERUPTED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND WAS UNABLE TO RECEIVE THE RECALL REPAIR DUE TO THE FAILURE HAPPENING BEFORE BEING NOTIFIED OF THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Dec 17, 2015MI

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE UNDER THE HOOD WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Dec 16, 2015DC

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Dec 16, 2015PR

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Dec 16, 2015MO

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DISCOVERED THAT THE IGNITION KEY HAD MOVED INTO THE ACCESSORY POSITION. THE CONTACT PULLED OVER AND NOTICED SMOKE EMITTING FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERMIX OF COOLANT AND OIL IN THE ENGINE, AND THE HEAD GASKET AND RADIATOR NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE DEALER TOLD THE CONTACT THAT THE RECALL REMEDY WOULD NOT FIX THE SPECIFIC FAILURE OF THE HEAD GASKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Dec 15, 2015150,000 milesWA

TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE BY PLACING THE KEY IN THE IGNITION, THE ENGINE CAUGHT FIRE. A FIRE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE INCIDENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Engine
Filed Nov 12, 2015154,000 milesIL

THE INTAKE MANIFOLD INSIDE OF MY VEHICLE, BLEW UP ON DAY OUT OF NO WHERE. I TURNED ON MY VEHICLE, AND A HUGE POP NOISE CAME FROM MY ENGINE AND IT SMOKED.

Vehicle Speed ControlCrash1 injured
Filed Nov 6, 2015100,000 milesTX

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CAUSED A CRASH. THE AIR BAGS DID NOT DEPLOY. THERE WERE INJURIES SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.

Engine
Filed Oct 14, 2015177,289 milesWI

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT VEHICLE HAS FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 177,289.

Electrical System
Filed Sep 17, 2015160,883 milesMI

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE KEY EMITTED FROM THE IGNITION SWITCH. THE CONTACT ATTEMPTED TO PLACE THE KEY BACK; HOWEVER, THE IGNITION WAS NOT RECOGNIZING THE KEY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTING MECHANISM FAILED. AS A RESULT, THE STARTER WAS REPLACED BUT THE FAILURE PERSISTED. THE MECHANIC THEN INFORMED THAT THE IGNITION SWITCH FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,883.

Electrical System
Filed Sep 8, 201573,000 milesPA

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE AIR CONDITIONER SUDDENLY STOPPED WORKING AFTER SHUTTING THE VEHICLE OFF. THE DOORS WOULD NOT UNLOCK AND TRAPPED THE DRIVER INSIDE THE VEHICLE. THE CONTACT INDICATED THAT A SECURITY SENSOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, ALL THE INTERIOR AND EXTERIOR LIGHTS REMAINED ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,000. MA 10/26/2015 *CN

Electrical System
Filed Aug 31, 2015OH

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT WAS UNABLE TO START THE VEHICLE DUE TO THE KEY NOT BEING ABLE TO TURN IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Suspension
Filed Jun 2, 2015OH

MY 2000 CHEVY IMPALA HAS REAR END NOISES WHEN DRIVING OVER SLIGHT ROAD BUMPS. MY MECHANIC INSPECTED CAR REAR END AND FOUND BOTH REAR STRUT TOWERS BADLY RUSTED, ESPECIALLY IN TRUNK, WITH NOT MUCH SUPPORT FOR STRUT MOUNTS. I WAS TOLD THE REAR END WILL EVENTUALLY COLLAPSE AND CAR WILL NOT BE DRIVABLE. CURRENTLY, THERE IS VERY LITTLE ROOM BEFORE STRUT MOUNTS WILL TOUCH BOTH REAR TIRES DUE TO RUSTED STRUT TOWERS, A DEFINITE SAFETY CONCERN. WHAT I READ ELSEWHERE IS THAT ON THE FIRST 2000 NEW YEAR W-BODY DESIGN, THERE IS OVERLAPPING SHEET METAL AT THE TOP OF THE TOWERS, THAT GM DID NOT SEAL. SO IT'S A HUGE MOISTURE TRAP, CAUSING RUST TO OCCUR. LATER YEARS GM PUT IN PLASTIC SHIELDS IN THE WHEEL WELLS. AND WHETHER THEY PUT A SEALER IN WHERE THE METAL PANELS OVERLAP WASN'T MENTIONED. THIS 15 YEAR OLD CAR HAS VERY LITTLE OVERALL BODY RUST, BELOW AVERAGE MILES, MECHANICALLY RUNS GREAT AND HAS MANY MORE MILES TO GO. IT IS UNFORTUNATE THIS GM OBVIOUS DESIGN FLAW NOW HAS TO COST ME TO REPAIR IF I WANT TO CONTINUE DRIVING MY CAR. VERBAL ESTIMATES QUOTED ARE ACTUALLY MORE THAN KELLY BLUE BOOK VALUE OF THE CAR. I HAVE BEEN A LOYAL CHEVY OWNER STARTING WITH MY FIRST 1963 CHEVY BISCAYNE. THIS IS MY FIRST MAJOR COMPLAINT ABOUT GM BECAUSE THIS IS NOT DUE TO MY ABUSE OR NEGLIGENCE. HOWEVER, DUE TO THE LACK OF FORESIGHT TO THIS DESIGN FLAW, GM SHOULD TAKE RESPONSIBILITY FOR THIS SERIOUS SAFETY ISSUE.

Electrical System
Filed May 26, 201565,000 milesFL

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING FIFTEEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Air BagsCrash2 injured
Filed May 15, 2015SC

AIR BAG DID NOT DEPLOY.

Engine
Filed May 7, 2015105,000 milesNC

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE OIL PRESSURE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE OIL LEVEL SENSOR WAS REPLACED BUT FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Electrical System
Filed May 6, 2015250,000 milesMN

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING OVER A BUMP IN THE ROAD OR WHILE MAKING A LEFT TURN, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000.

Engine
Filed Mar 24, 201592,000 milesCT

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A LOUD NOISE WHEN THE KEY WAS TURNED. THE VEHICLE WAS INSPECTED BY A CERTIFIED MECHANIC WHO STATED THAT THE INTAKE MANIFOLD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

Electrical System
Filed Mar 18, 2015IL

2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO COMPLETE RECALL #14350. *SMD

Seats › Front Assembly › Seat Heater/Cooler
Filed Mar 9, 2015DE

2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO WATER ENTERS PASSENGER COMPARTMENT THROUGH THE CABIN AIR FILER. *SMD THE CONSUMER STATED A $5.00 PIECE OF PLASTIC WOULD HAVE PREVENTED WATER FROM ENTERING THE PASSENGER COMPARTMENT. ALSO, THE VEHICLE WOULD NOT START. THE BODY CONTROL MODULE WAS REPLACED. THE CONSUMER STATED THE ELECTRICAL PROBLEMS STARTED IN 2008 WITH A BAD BLOWER RESISTOR. OTHER ELECTRICAL ISSUES WERE THE DRIVER'S SIDE WINDOW, THE OUTSIDE REAR-VIEW MIRROR CONTROL AND THE HAZARD SWITCH. THE DRIVER'S HEATED SEAT STOPPED WORKING. *JB

Engine and Engine Cooling
Filed Mar 3, 201595,000 milesMI

I WENT TO START MY 2000 CHEVY IMPALA AFTER SITTING FOR 2 DAYS IN THE COLD. IT WOULD NOT START. WE OPENED THE ENGINE TO CHARGE THE BATTERY. I TRIED TO START THE CAR ONE MORE TIME AND IT SOUNDED LIKE A BOMB WENT OFF. PARTS FLEW EVERYWHERE HITTING EVERYONE AROUND THE CAR. WHEN WE CHECKED THE ENGINE WE NOTICED THE INTAKE MANIFOLD EXPLODED. THIS IS EXTREMELY DANGEROUS AND WE WERE LUCKY NO ONE WAS HURT BE FLYING INTAKE PARTS. *TR

EngineFire
Filed Mar 3, 2015150,000 milesOH

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER JUMP STARTING THE VEHICLE, THE ENGINE CAUGHT FIRE. THE CONTACT PUT THE FIRE OUT USING A FIRE EXTINGUISHER AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Fuel/Propulsion SystemCrash
Filed Feb 16, 2015160,000 milesMD

THE CAR SAID ENGINE POWER REDUCED. STARTING DISABLED AND CUT OFF. LOSING ALL CONTROL OF BRAKES STEERING AND ACCELERATION. AT THIS POINT I REARENDED ANOTHER VEHICLE. *TR

Electrical System
Filed Jan 22, 2015MT

2000 CHEVROLET IMPALA. VEHICLE REPAIRS WERE APPLIED BUT CONSUMER WOULD LIKE REIMBURSEMENT DUE TO RECALL. *TA THE DEALER PERFORMED THE IGNITION RECALL. *JB

EngineFire1 injured
Filed Jan 21, 2015149,000 milesNC

WENT TO START CAR AND INTAKE BLEW UP, CAUSING A LARGE FIRE AND PIECES OF THE BURNING PLASTIC HIT MY SON WHICH WAS STANDING BY CAR. THE HOOD WAS UP AT THE TIME AND WE DID GET THE FIRE OUT. IT APPEARS THIS WAS A FUEL REGULATOR ISSUE AND I DO NOT SHOW IT AS BEING DUE FOR MY CAR. IT MUST OF BEEN DONE ALREADY BUT THIS ISSUE STILL HAPPENS. THIS IS VERY DANGEROUS AND SHOULD NOT HAPPEN. I WAS LUCKY IT WAS NOT WORSE. *TR

EngineFire
Filed Jan 12, 2015162,000 milesCA

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE RECEIVED THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE), BUT THE FAILURE RECURRED. UPON STARTING THE VEHICLE IN THE DRIVEWAY, THERE WAS A LOUD BOOM AND THE ENGINE CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

Power Train
Filed Dec 30, 201455,667 milesCA

PULLING OUT OF THE DEALERSHIP LOCATED ON A BUSY STREET AND THE TRANSMISSION WOULDN'T ENGAGE. IT WAS JUST SURGING AND I ALMOST CAUSED A MAJOR ACCIDENT. READING ALL OF THE COMPLAINTS REGARDING THIS SAME PROBLEM REALLY DISTURBS ME. MY SON IN LAW WORKS FOR GM. I ONLY OWN CHEVYS BUT TO THINK THAT YOU WOULD ALLOW THIS OBVIOUS PROBLEM TO GO ON PUTTING MANY PEOPLES LIVES AT RISK MAKES ME RETHINK MY DECISION. I DEMAND THAT THIS BE INVESTIGATED BEFORE SOMEONE GETS KILLED. *TR UPDATED 2/10/2016 *JS

EngineFire
Filed Dec 6, 2014125,000 milesCA

WAS DRIVING CAR HEARD LOUD BOOM SOUND UNDER HOOD THEN SMOKE AND FIRE CAME FROM UNDER HOOD. I PUT FIRE OUT BUT DON'T KNOW IF CAR WILL START SCARED TO TRY. TOOK TO FELIX CHEVY AND THEY HALF ASSESSED PERFORMED RECALL FIXTURE. SAID THEY DID TO BEST OF ABILITY NOW I HAD A FIRE AND CAR WAS DOING SAME THING AFTER I TOOK IT TO THEM. *TR

EngineFire
Filed Dec 2, 2014176,000 milesMO

I WENT TO START MY CAR, WHICH HAD BEEN PARKED IN MY DRIVEWAY FOR A COUPLE DAYS, AND WHEN I TURNED THE KEY I HEARD A LOUD POP AND INSTANTLY SAW SMOKE COMING FROM UNDER THE HOOD. WITHIN MINUTES THE HOOD TURNED COLORS AND FLAMES STARTED TO SHOOT OUT. THE WHOLE ENGINE COMPARTMENT BURNED UNTIL THE FIRE DEPARTMENT RESPONDED AND PUT THE FIRE OUT. *JS

Electrical System
Filed Dec 1, 2014TX

2000 CHEVROLET IMPALA. CONSUMER RECEIVED A RECALL NOTICE FOR THE VEHICLE AND WOULD LIKE A REFUND FOR PAYING FOR THE IGNITION LOCK CYLINDER.*SS THE CONSUMER STATED THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. *JB

Engine
Filed Nov 26, 2014MO

SOMETIMES WHEN CAR IS PLACED IN PARK THE KEY WILL NOT TURN TO OFF IT JUST STAYS IN ACC YOU HAVE TO PUT THE CAR IN DRIVE AGAIN AND THEN TRY TO PLACE IT IN PARK AGAIN. ANOTHER PROBLEM I AM HAVING NOW IS THE KEY WILL NOT TURN WHEN PLACED IN IGNITION AND THE BRAKE PEDAL CAN NOT BE PUSHED AND THE CAR CAN NOT MOVE OUT OF PARK SO MY CAR IS STUCK ON A LOT. *TR

Electrical System
Filed Nov 25, 2014CA

THE CAR WON'T START SECURITY LIGHT FLASHES. I USUALLY HAVE TO LEAVE IT IN THE ON POSITION FOR ABOUT 10 MINUTES THEN BACK TO ACCESSORY FOR TEN SECONDS THEN TO ON POSITION FOR TWO SECONDS THEN MOSTLY IT WILL START OTHER TIMES IT CAN TAKE UP TO FOUR ATTEMPTS. FROM WHAT I READ ONLINE TODAY THIS CAR IS AND HAS BEEN A LEMON FROM DAY ONE AS SOON AS IT ROLLED OFF THE ASSEMBLY LINE... I'LL NEVER BUY CHEVY AGAIN... *TR

Electrical System
Filed Nov 25, 2014150,000 milesCA

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SECURITY WARNING LIGHT ALONG WITH THE BATTERY WARNING ILLUMINATED. THE CONTACT HAD TO TRY SEVERAL TIMES IN ORDER TO START THE VEHICLE. THE INDEPENDENT MECHANIC MADE SEVERAL UNKNOWN REPAIRS BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Vehicle Speed ControlCrash
Filed Nov 24, 2014120,275 milesMN

THE VEHICLE ACCELERATED BY ITSELF AS I WAS TURNING INTO A PARKING SPACE, THE ENGINE REVVING SO LOUDLY A PERSON STOPPED AND OBSERVED THE COLLISION AS THE IMPALA CRASHED INTO A PARKED VEHICLE DIRECTLY IN FRONT OF IT ON THE OTHER SIDE. NOTHING WOULD STOP THE ACCELERATION EXCEPT MANUALLY FORCING THE CAR INTO PARK. *TR

Electrical System
Filed Nov 10, 2014151,000 milesIL

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ANTI THEFT WARNING INDICATOR ILLUMINATED. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

Service Brakes
Filed Oct 31, 2014118,549 milesKY

ENTERED MY PARKED CAR ON A SLOPING DRIVEWAY AND STARTED THE ENGINE TO PULL AWAY. I HIT THE BRAKE PEDAL TO PUT THE CAR IN GEAR AND THE BRAKE PEDAL GAVE UNDER THE PRESSURE OF MY FOOT AND WENT TO THE FLOORBOARD. NO BRAKES, CAR ROLLED INTO STREET AND I WAS ABLE TO DRIVE HOME WITH VERY LITTLE STOPPING ABILITY. THANK GOODNESS I ONLY HAD TO GO A SHORT DISTANCE TO MY HOUSE WITH NO STOPPING REQUIRED IN THE 6 MILE TRIP. AS IT TURNS OUT THE REAR BRAKE LINE HAD RUSTED AWAY AND BLEW OUT UNDER NORMAL USE AND DUMPED THE FLUID. *TR

Air BagsCrash1 injured
Filed Oct 31, 2014TN

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE REAR DRIVER'S SEAT PASSENGER SUSTAINED A HEAD INJURY AND BLEEDING FROM THE MOUTH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Service BrakesCrash1 injured
Filed Oct 30, 2014IL

APPLIED BRAKES WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL SUNK ALL THE WAY TO FLOOR HOLDING NO PRESSURE WHICH CAUSE ME TO ROLL THROUGH A STOP SIGN AND INTO ONCOMING TRAFFIC. SHOP BRAKE LINES WHERE CORRODED INSIDE OUT AND ALL NEEDED TO BE REPLACED. *TR

Exterior Lighting
Filed Oct 29, 2014130,000 milesOH

EXTERIOR LIGHTS 133,000 MILES LIGHTS WENT OUT ON MY 2000 IMPALA IN MAY 2014. THIS IS WHAT HAPPENED. I HAD FRACTURED MY LEFT RIB AT HOME AND WAS DRIVING TO THE EMERGENCY ROOM AT MERCY HOSPITAL WHEN I HIT MY BRIGHT LIGHTS, BECAUSE THE ROAD WAS DARK, AND ALL OF MY LIGHTS WHEN OUT. I PULLED OVER AND KEPT CLICKING THE LIGHTS LEVER AND IT WOULD GO FROM NO LIGHTS TO BRIGHT LIGHTS WITH EACH CLICK. I GOT THE LOW BEAM TO FINALLY COME BACK ON AFTER SEVERAL BACK AND FORTH CLICKS. THE POLICE STOPPED ME THAT NIGHT BECAUSE I HAD TO USE MY RIGHT HAND TO CLICK THE LIGHTS, WHICH IS ON THE LEFT SIDE OF THE CAR, WHICH CAUSED ME TO WEAVE A LITTLE. HE ALSO OBSERVED ME PULL OFF THE ROAD FOR A MINUTE, TO GET LIGHTS BACK ON. HE SAID HE THOUGHT I HAD BEEN DRINKING BUT SAW THAT I WAS HURT, 65 YEARS OLD, AND I EXPLAINED HOW MY LIGHTS HAD JUST GONE OUT ON ME WHILE I WAS DRIVING TO THE EMERGENCY ROOM AND I HAD TO KEEP CLICKING THE HIGH BEAM, LOW BEAM, BACK AND FORTH TO MAKE LOW BEAM COME BACK. HE SAW THAT I WAS HURT AND COULDN'T USE LEFT ARM AND HE SAW HOW I HAD TO LEAN OVER WITH RIGHT HAND TO KEEP CLICKING SWITCH TO GET MY LOW BEAMS TO COME BACK ON, KEEPING IN MIND, I?M IN SEVERE PAIN. I WAS ABLE TO GET LOW BEAM BACK ON WHILE THE OFFICER WAS STANDING THERE AND HE SAW THE PROBLEM AND UNDERSTOOD AND TOLD ME TO BE CAREFUL. NO TICKET. I DON?T USE MY HIGH BEAMS ANYMORE. ALSO, I HAVE NO LIGHTS IN THE CLUSTER, I CAN'T TELL MY SPEED, I USE MY PHONE TO SEE HOW FAST I'M GOING AND THEN SET THE AUTO DRIVE. I CAN'T S

Vehicle Speed Control › Accelerator PedalCrash
Filed Oct 28, 2014NC

2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL #14350.* LD THE CONSUMER STATED PRIOR TO RECEIVING THE RECALL, SHE EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE, SUCH AS: THE GAS NEEDLE STOPPED WORKING, A LOUD THUMPING NOISE WAS HEARD, EVERY TIME SHE ATTEMPTED TO START THE VEHICLE. ALSO, THE ENGINE LIGHT ILLUMINATED, AND IT WOULDN'T GO OFF. THE REPAIR SHOP WAS UNABLE TO DETERMINE THE PROBLEM. THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG DID NOT DEPLOY. *JB

Electrical System
Filed Oct 28, 2014NY

2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A RECALL AND PROBLEMS WITH THE VEHICLE STARTING. *TGW

Engine
Filed Oct 28, 2014168,000 milesNC

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 168,000.

Steering
Filed Oct 27, 2014165,000 milesSC

FOLLOW-UP ON COMPLAINT# 10650094. I HAVE RESEARCHED THIS PROBLEM,AND TRIED TO GET ASSISTANCE FROM GM WITH NO RESULTS OTHER THAT THE RUN-AROUND. I HAVE EXPLAINED THAT THE RECALL OF THIS VEHICLE AND REPAIR THAT IS SUGGESTED IS NOT THE ISSUE. THE IGNITION IS A 2 PART SWITCH AND THE MECHANICAL PART OF THE SWITCH IS ONLY PART OF THE PROBLEM. THE ISSUE IN MY CASE IS THAT THE ELECTRICAL PART OF THE SWITCH IS WHAT CONTROLS THE POWER, BRAKES, AIRBAG, AND ALL OTHER FUNCTIONS. YOU NEED TO LOOK AT THE ENTIRE SWITCH ASSEMBLY. THE ELECTRICAL PART IS WHAT FAILED. *TR

Electrical System
Filed Oct 27, 201450,000 milesCO

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE KEY WAS IN THE START POSITION IT COULD BE REMOVED AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Air Bags
Filed Oct 27, 2014100,000 milesFL

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Steering
Filed Oct 26, 2014167,000 milesSC

I WAS HEADING TO WORK I SLOWED TO TURN RIGHT ON TO THE ON RAMP OF THE INTERSTATE, AS I BEGAN MY TURN I LOST ALL POWER THE VEHICLE SHUT OFF, LIGHTS WENT DEAD AND THE BRAKES WENT OUT. I MADE IT TO THE CURB AND VEHICLE WOULD NOT RESTART.VEHICLE HAD TO BE TOWED HOME. I HAVE CHECKED ALL THAT COULD HAVE CAUSED THE ISSUE AND HAVE NARROWED IT DOWN TO THE IGNITION SWITCH, BATTERY HAS BEEN REPLACED EVEN THOUGH IT CHECKED FINE. STARTER IS BRAND NEW. MASS AIR SENSOR CHECKS OK AND CAM AND CRANK SENSORS CHECK OK. I WAS LUCKY IF I HAD BEEN ON THE INTERSTATE I WOULD HAVE HAD NO CHANCE TO RECOVER FROM THIS FAILURE. EVEN THOUGH THIS VEHICLE IS 14 YEARS OLD THIS TYPE OF FAILURE SHOULD NOT HAVE HAPPENED. I HAVE NEVER CARRIED MORE THAN THE IGNITION KEY AND KEY FOB ON THE KEY RING AS BOTH MY WIFE AND I USE THE VEHICLE. *TR

Electrical System
Filed Oct 20, 2014AZ

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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