DRIVING 35-40MPH VEHICLE STALLED OUT AND DIED, RESULTING IN LOSS OF STEERING/ BRAKING, CAUSING A COLLISION. DRIVER SUSTAINED MINOR INJURIES. *AK AIR BAG FAILED TO DEPLOY. *YH
2000 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
AIR CONDITIONING BLOWER MOTOR EMITTED A HIGH-PITCHED NOISE AT 8,029 MILES. THE DEALER REPLACED THE BLOWER MOTOR. THE SAME PROBLEM OCCURED AT 33,130 MILES. THE BLOWER WAS REPAIRED BY THE DEALER. THE BRAKES BEGAN TO VIBRATE AT 17,000 MILES AT 55 MPH. THE DEALER REPAIRED OR REPLACED THE ROTORS ON THE FRONT END. THIS SAME VIBRATION REAPPEARED AT APPROXIMATELY 31,000 MILES. THE DEALER WOULD NOT REPAIR THE BRAKE ROTORS A SECOND TIME. ALSO AT APPROXIMATELY 31,000 MILES, THE FRONT END EMITTED A THUDDING SOUND AT LOW SPEEDS (20 MPH) . THE DEALER WOULD NOT CONSIDER THIS PROBLEM, THOUGH THE VEHICLE WAS STILL WITHIN WARRANTY MILEAGE AND TIME. THE FINAL DIAGNOSIS ON THE THUDDING NOISE UNDER THE FRONT END WAS COMPLETELY "SHOT" STRUTS.
VEHICLE STALLED WHILE TRAVELING AT HIGHWAY SPEED OF 50 MPH. VEHICLE TOWED TO DEALER SHOP, AND INFORMED CONSUMER THAT A BAG GOT CAUGHT UP INTO VEHICLE INDUCTION AND CAUSED THE AIR FILTER TO FLATTEN. ALSO, DEALER INFORMED CONSUMER THAT REPAIRS WOULD BE AT CONSUMER'S EXPENSE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
PLASTIC BAG BYPASSED AIR INTAKE VENT LEADING TO THE AIR FILTER AND CUT OFF ALL AIR FLOW TO THE ENGINE WHILE ON THE FREEWAY. AUTO COMPLETELY WENT DEAD ON A VERY DANGEROUS PART OF THE 205 OVERPASS IN WEST LINN, OREGON. LARGE TRUCK ALMOST REAR ENDED US FROM BEHIND DUE TO THE SUDDEN STOP. HAD CAR TOWED FROM WEST LINN OREGON TO CURT WARNER CHEVROLET IN VANCOUVER, WASHINGTON. HAD CAR REPAIRED BY CURT WARNER AND WANTED TO KNOW WHY THE AIR INTAKE VENT WAS ABLE TO LET FOREIGN OBJECTS INTO THE AIR INTAKE VENT AND COMPLETELY CUT OFF ALL AIR FLOW TO THE ENGINE. WOULD THINK ALL AIR VENTS ON ALL CARS ARE COVERED BY A SCREEN TO PREVENT ANYTHING FROM COVERING THE AIR FILTER. CURT WARNER WOULD NOT COVER THE CHARGES OF $107.22 (LABOR = $74.00 & PARTS = $18.15 , MISC. CHARGES = $7.40, TAX = $7.67) TO REPLACE THE AIR FILTER AND TAKE A PLASTIC BAG OFF THE AIR FILTER. EXTREMELY CONCERNED ABOUT THIS ISSUE. ALLOT OF 2000 CHEVROLET IMPALA POLICE CARS MAY HAVE THE SAME PROBLEM WHILE ON DUTY. THIS WILL CAUSE A ACCIDENT. I SURE HOPE NO ONE HAS A FATALITY BEFORE GM CORRECTS THIS DANGEROUS PROBLEM.*AK
ENGINE HESITATES AFTER CAR HAS BEEN DRIVEN AND SITS FOR 45MIN. TO 1 HR. ON RESTART, TOOK TO DEALER AND OF COURSE COULD NOT FIND ANYTHING. HAVE HEARD OF OTHERS WITH THIS SAME TYPE OF ENGINE HAVING THE SAME PROBLEM. MANUFACTURER IS BOUND TO KNOW WHAT THE PROBLEM IS. *AK
COMPLETE STALL ON HIGHWAY AT 50MPH. ALMOST REAR ENDED BY TRUCK. CAR ROLLS BACK WHEN AT STOP. STEERING WHEEL VIBRATION WHILE STOPPED. GAS SLOSHES WHILE IN TANK. *AK
COMPLETE STALL ON HIGHWAY AT 50MPH. ALMOST REAR ENDED BY TRUCK. CAR ROLLS BACK WHEN AT COMPLETE STOP. STEERING WHEEL VIBRATION WHILE STOPPED. CAS SLOSHES WHILE IN TANK.
ENGINE FALTERS,FALLS FLAT FOR APPROX 7 SECONDS PULLING INTO TRAFFIC. TEMP=72 DEG, HUM= 85%. FULLY WARMED CAR PARKED 1HR+15MIN. RESTARTED,RAN FINE 15 SEC., MAJOR HESITATION WHEN THROTTLE APPLIED,FINALLY CAME TO LIFE AFTER 7 SEC. AND NEAR-MISS PULLING INTO TRAFFIC FLOW. THIRD OCCUR IN 30 DAYS. WARM ENGINE + ONE HR. PARK + 85% RH. ARE FACTORS
ENGINE FAILURE - SPUTTERS, STALLS, BATTERY LIGHT / ENGINE CHECK LIGHT BLINKS, RPM REV, ETC. ON 9 SEPARATE INSTANCES - NO SOLUTION FROM DEALERSHIP. *AK
WHEN VEHICLE ENCOUNTERED SLIGHT VIBRATION IS COMMON HIGHWAY ROADS SURFACES, THE VEHICLE WILL JUMP, JERK AND WANDER FROM SIDE TO SIDE, FAVORING THE RIGHT SIDE. THE REAR OF THE VEHICLE WITHOUT WARNING WILL BRAKE AWAY AND TRY AND BEGIN TO SPIN FIRST LEFT AND THEN RIGHT.. WHEN ROAD CONDITIONS ARE WET FROM MIST OR RAIN, THE VEHICLE WILL CONSTANTLY TRY TO BEGIN A RIGHT REAR SLIDING ACTION AS IF THE REAR OF THE VEHICLE IS TRY TO COME TO COME AROUND AND GET IN FRONT OF YOU WHILE IN A FORWARD MOTION. SPEEDS AT WHICH THIS ACCURS IS 45 TO 70 MILES AN HOUR. LOSS OF FORWARD, DIRECTIONAL CONTROL WILL ACCURE, VEHICLE WANDERS BACK AND FORTH. VEHICLE WILL FISHTAIL ON WET ROAD CONDITIONS. VERY SEVER CORNER TO CORNER TIRE WEAR. REAR TIRES CONPLETELY BALD. CONSTANT TIRE ROTATION PROVES WORTHLESS. VEHICLE WILL PULL TO RIGHT FRONT WHEN BRAKES APPLIED. FRONT TO REAR ALIGHNMENT PROBLEMS. NO SPECS AVAILABLE FROM DEALERSHIP FOR ALIGHNMENT. SET REAR CAMBER, BOTH SIDES BY EYE. AN UNCONTROLED HIGHWAY SPIN RESULTED IN SEVER VEHICLE DAMAGE. ENGINE STALLS AT UPON ACCELERATION, SLOW SPEEDS, STREET LIGHTS, STOP SIGHNS., ETC. VEHICLE WILL ROLL FORWARD WHILE IN A REVERSE ACTION SUCH AS; BACKING OUT OF A PARKING LOT, DRIVE WAY.,ECT. PURCHASE DEALERSHIP REFUSES TO SCKNOWLEDGE COMPLAINTS OF VEHICLE FAILURES, FACTS, CONDITIONS. WAS TOLD BY GENERAL SERVICE MANAGER THAT THE PROBLEMS AND ISSUES SURROUNDING THIS VEHICLE AND IT'S ACCIDENT, " ITS A LEGAL ISSUE OF LIBALITY, THAT WE NO LONGER CAN NOT AND WILL NOT HAVE ANYT
DRIVER LOST CONTROL OF VEHICLE AT 40 MPH AND HIT TELEPHONE POLE HEAD-ON. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, CASUING BRUISES EVEN WITH SEATBELT ON .*AK
AFTER DRIVING(FULL WARMUP),CAR PARKED. RESTART CAR 45MIN TO 1 HR. LATER.PUT IN DRIVE,ENGINE HAS FALTERING/HESITATION UPON LEAVING PARKING SPACE. "FALLS ON FACE. W/ 2 OR3 DULL PERCUSSION SOUNDS AS THROTTLE INCREASED." WON'T REPEAT. RUNS FINE AFTER. PARTICULARLY EVIDENT @ TEMP. ABOVE 75 DEG. & HIGH HUMIDITY. DEALER COULD NOT REPLICATE. NO COMPUTER CODES. DEALER CLAIMS NO ADJUSTMENTS."NEED NEW FACTORY DOWNLOADS FOR COMPUTER IF WIDESPREAD PROBLEM SUPPORTED BY CUSTOMER COMPLAINTS. JLM ZIP14519 *AK
CONSUMER IS CONCERNED ABOUT THE DAY RUNNING LIGHTS THAT ARE NOT SAFE BECAUSE WHILE TURNING INTO REVERSE, DRIVER COULD NOT SEE REAR OF VEHICLE. *AK
WHILE VEHICLE WAS PARKED ON A SLIGHT INCLINE IT CAME OUT OF PARK , WHEN GEAR SHIFT INDICATOR WAS HIT BY AN ACCIDENT. THERE WAS NO KEY IN THE IGNITION WHEN THIS HAPPENED. DEALER WILL BE NOTIFIED ABOUT THE PROBLEM. THE VEHICLE IS OWNED BY AUTOMOTIVE RENTALS INCORPORATED C/O BEKAERT CORPORATION. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
WHILE DRIVING AT SPEEDS OVER 55 MPH AND MAKING A SHARP TURN, VEHICLE EXPERIENCED STRONG VIBRATION/ WOBBLING IN THE FRONT END. VEHICLE HAS BEEN BEEN TO THE DEALER 7 TIMES, AND EACH TIME DEALER HAS REPLACED A DIFFERENT PART, BUT DEFECT STILL OCCURS. *AK
BRAKES MAKING NOISE, WARPED ROTORS ON FRONT BRAKES, TURNED AND RESURFACED ROTORS, AT 5100 MILES
INTERMITTENTLY WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY WHICH MAY RESULT IN A CRASH. BEEN TO DEALER NUMEROUS TIMES, BUT DEALER COULD NOT DETERMINE CAUSE. PROBLEM STILL EXISTS. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHEN DRIVING 40 MPH, DRIVER STOMPED ON PEDAL IN A PANIC STOP AND THE CONNECTION WHICH WENT TO THE BRAKE PEDAL PISTON COLLAPSED, CAUSING TOTAL BRAKE FAILURE. ACCIDENT RESULTED. CONSUMER HAS CONTACTED THE DEALER, NOT PARTS HAD BEEN REPLACED. *AK *ML
WHILE DRIVING COULD HEAR NOISE COMING FROM THE FUEL TANK, FUEL SPLASHING INSIDE, AS THE TANK HAS A LOOSE PART AT THIS MOVEMENT. *AK
POSSIBLE DEFECTIVE TIE ROD FAILURE CAUSED RUBBING SOUND IN THE STEERING COLUMN DEALER FIXED THE STEERING UNIT AND THE STEEL FRAME STILL DID NOT CORRECT THE PROBLEM. YH
VEHICLE WAS DRIVEN ON A HILL & BRAKES WERE APPLIED TO STOP. TOOK FOOT OFF BRAKES & VEHICLE STARTED TO ROLL BACKWARDS UNTIL BRAKES WERE APPLIED AGAIN. TOOK VEHICLE TO DEALERSHIP & INFORMED CONSUMER THAT THIS WAS THE CHARACTERISTIC OF VEHICLE. *AK
ENGINE WILL SURGE, BURBLE AND LOOSE POWER AT IDLE AFTER STARTING (COLD OR HOT). NO INCIDENT YET. GMC CCONTACTED....NO RESPONSE. DEALER CONTACTED...PRESENTLY IN SHOP FOR 4TH TIME. *AK
DRIVER LOST CONTROL OF VEHICLE AT 40 MPH AND RAN INTO TELEPHONE POST HEAD-ON. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, CAUSING BRUISES. SEATBELTS WERE WORN AT THE TIME. NO PRIOR WARNING OF DEFECT. *AK
ON SLIGHT GRADE WHEN STOPPED AT A TRAFFIC LIGHT OR STOP SIGN, VEHICLE WILL ROLL BACK WHEN TAKING FOOT OFF BRAKE AND WILL HESTITATE WHEN YOU ACCELERRATE. AT TIMES FROM A STAND STILL, VEHICLE WILL STUMBLE WHEN TRYING TO GET IN FAST TRAFFIC. SECOND TRY VEHICLE WILL STUMBLE AND THEN QUICKLY ACCELERRATE. VEHICLES HESTITATES AT SLOW SPEEDS, 5 TO 25. SPEEDS AT 5 TO 40, LESS THAN 40, VEHICLE WILL FEEL TO BUCK WHEN GOING UP HILLS OR MINOR GRADES. WHEN THIS HAPPENS, THERE IS A SMELL OF ROTTEN EGGS. *AK
VEHICLE IS DESIGNED TO GO INTO PARK GEAR ONLY WHEN CONSUMERS FOOT IS ON THE BRAKE PEDAL, THIS HAS RESULTED IN 4 TO 6 INCHES OF VEHICLE MOVEMENT WHILE CHANGING PEDAL ENGAGEMENT. *MJS
WHEN PULLING INTO PARKING SPACE OR BACKING OUT OF GARAGE CAN FEEL GASOLINE MOVING BACK AND FORTH IN THE FUEL TANK. ALSO, WHEN ENTERING THE TRUNK OR LEANING AGAINST THE VEHICLE CAN FEEL GASOLINE MOVING BACK AND FORTH. CONTACTED THE DEALER, AND DEALER CHANGED FUEL TANK. THE REPLACEMENT TANK HAS THE SAME PROBLEM AS THE ORIGINAL. *AK *ML
WHEN VEHICLE IS ON AN INCLINE AND IN GEAR IT WILL ROLL WHEN THE BRAKES ARE RELEASED, EVEN WITHOUT STEPPING ON THE ACCELERATOR. DEALER HAS BEEN CONTACTED.*AK
WHEN FUEL TANK IS FILLED UP OVER 3/4 WITH GAS, CONSUMER CAN HEAR GAS SWISHING AROUND WHEN PULLING OUT OR COMING TO A STOP. IT FEELS LIKE VEHICLE IS BEING HIT IN THE REAR. DEALER HAS BEEN CONTACTED. *AK
VEHICLE ROLLS BACKWARD WHILE ON A SMALL INCLINE, AND AFTER MOVING FOOT OFF BRAKE PEDAL. VEHICLE BEEN IN/OUT OF DEALER SHOP ON THREE OCCASIONS, AND PROBLEM STILL OCCURRING. *AK
WHILE DRIVING COULD SEE THE BATTERY LIGHT COME ON, THEN ENGINE WILL STALL. CONSUMER WILL TURN IGNITION OFF FOR 10-15 MINUTES, THEN RESTART AGAIN. ON LAST VISIT TO DEALER, THEY FOUND THE PROBLEM TO BE DUE TO IMPROPERLY CONNECTED WIRES. REPAIRS WERE MADE, NO PROBLEMS SINCE. *AK *ML
THE CAR MAKES A POPPING (IN THE STRUCTURE) SOUND UPON STOPPING, STARTING AND TURNING CORNERS VERY LOAD, ANNOYING, AND FREQUENT. *AK
ABLE TO HEAR FUEL SLOSHING IN THE FUEL TANK WHEN COMING TO A STOP. DEALER NOTIFED, AND INFORMED CONSUMER THAT NOTHING CAN BE DONE. *AK
PE 00005; WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY, AND WOULD NOT START FOR 15 MINUTES, WHICH MAY HAVE CAUSED A CRASH. DEALER COULD NOT DETERMINE CAUSE OF THE PROBLEM. *AK THE VEHICLE WAS LEAKING OIL EXCESSIVELY. THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. *YH
THE VEHICLE WILL FREELY ROLL BACKWARDS OR FORWARD WHEN FOOT IS REMOVED FROM BRAKE AND THE TRANSMISSION IS IN A DRIVE GEAR. EVEN SLIGHT INCLINES WILL CAUSE THE VEHICLE TO ROLL, BUT A STEEP INCLINE CAN BECOME A SERIOUS SAFETY ISSUE, SINCE THE CAR WILL FREELY ROLL, EXACTLY THE SAME WAY A VEHICLE WITH A MANUAL TRANSMISSION WOULD ROLL WHEN TAKEN OUT OF GEAR. UNFORTUNATELY, DRIVERS WHO USE AUTOMATICS EXPECT THE TRANSMISSION TO HOLD THE VEHICLE, AT LEAST PARTIALLY, WHEN ON AN INCLINE. IT IS TYPICAL TO USE ONE FOOT TO MOVE FROM THE BRAKE TO THE THROTTLE, BUT ON STEEP INCLINES, THE VEHICLE WILL ROLL SO QUICKLY THAT USING TWO FEET IS OFTEN NECESSARY (ONE FOR BRAKE, ONE FOR THROTTLE) WHEN MOVING OFF A STOP. OBVIOUS SAFETY ISSUES ARE: VEHICLE ROLLING INTO SOMEONE, VEHICLE ROLLING INTO AN OBJECT OR ANOTHER VEHICLE, UNNECESSARY AIRBAG DEPLOYMENT, AND DRIVER DISORIENTATION RESULTING FROM THE EQUIPMENT NOT WORKING AS EXPECTED, WITH POSSIBLE RESULTING ACCIDENT. DEALER SAYS THIS CONDITION IS CONSIDERED NORMAL, BUT I HAVE DRIVEN MANY VEHICLES WITH AUTOMATIC TRANSMISSIONS AND HAVE NEVER HAD ONE RESPOND IN THIS MANNER, AT LEAST TO THIS DEGREE. THIS LEADS ME TO BELIEVE THAT THERE IS ACTUALLY A DESIGN DEFECT, AND AT THE VERY LEAST, GENERAL MOTORS SHOULD INFORM BUYERS THAT THESE VEHICLES RESPOND DIFFERENTLY THAN OTHERS. ONE REASON WHY I PURCHASED THIS VEHICLE IS FOR ITS SAFETY TEST RESULTS, BUT THIS PROBLEM MAKES ME CONCERNED THAT THE VEHICLE IS ACTUALLY UNSAFE FOR MY WIFE TO DRIVE UNDER CERTAIN CIR
RE: YOUR ODI#550849 AND ODI#856909 - I TOO EXPERIENCE GAS SLOSHING IN FUEL TANK AND THE FEELING OF BEING TAPPED ON THE REAR BUMPER , OR PERHAPS A BOWLING BALL ROLLING AROUND IN THE TRUNK, WHEN STOPPING. -DEALER ADVISED US THAT THE "BELLOWS" ??? IN THE GAS TANK MAY HAVE SEPARATED AND ADVISED US TO RETURN VEHICLE WITH EMPTY FUEL TANK SO THAT IT COULD BE REMOVED AND EXAMINED. *AK
THE ALUMINUM SUBFRAME HAS TWO BRACKETS THAT NEED TO BE WELDED ACCORDING TO CHEVROLET. THE ALUMINUM SUBFRAME "FLEXES" CAUSING A CLICKING SOUND WHEN THE STEERING WHEEL IS TURNED TO THE LEFT AND THE RIGHT. CHEVROLET ADVISED THE DEALER TO WELD THE TWO BRACKETS AND THAT SHOULD QUIET THE NOISE. CHEVROLET SAID THAT THERE ARE NO SAFETY BULLETINS ON THIS ISSUE. *AK
ON JAN.16 I WAS DRIVING ON INTERSTATE 95 WHEN DRIVER'S SEAT CUSHION CAME OUT OF ADJUSTMENT. I WAS IN THE FAST LANE AND LOST CONTROL OF THE CAR SEVERAL TIMES BEFORE GETTING IT TO THE SHOULDER OF THE ROAD. 2ND INCIDENT ON JAN. 18. 3RD INCIDENT ON JAN 24. RETURNED THE CAR TO BOB BEL FOR REPAIRS. 4TH INCIDENT ON FEB 2ND. CAR WAS TOWED TO JP CHEVROLET IN ABERDEEN. THE WAY THE CAR WAS REPAIRED VIOLATES ALL SAFETY STANDARDS! I HAVE BEEN HOSPITALIZED BECAUSE OF INJURIES SUFFERED. I AM NOW BEING TREATED FOR WHIPLASH, SEVERE VERTIGO, HEARING AND VISUAL IMPAIREMENT AND BALANCE PROBLEMS. THE CAR IS STILL NOT FIXED ACCORDING TO NATIONAL SAFETY STANDARDS. BAILING WIRE HAS BEEN USED BY JP CHEVROLET TO CORRECT THE PROBLEM. PLEASE HELP US IF YOU CAN!! *AK
ENGINE/TRANS PARTIAL FAILURE, ALMOST STALLING IN INTERSECTION. INSTRUMENT CLUSTER HAD SYSTEM MANAGMENT LIGHTING IN DASH FLASHING FOR NO REASON. REPLACMENT OF INSTRUMENT CLUSTER ACTUALLY WORSENED UNCOMMANDED LIGHT FLASHING. INITIAL REPAIR OF ENGINE PROBLEMS DIMINISHED SEVERITY OF STALLING, HOWEVER DID NOT COMPLETELY CORRECT THE PROBLEM. UNABLE TO DUPLICATE STALLING ON A CONSISTANT BASIS. *AK
ON ANY INCLINE VEHICLE WILL ROLL BACK WHEN TAKING FOOT OFF BRAKE TO THROTTLE. CONSUMER SPOKE TO DEALER WHO SAID THAT FRONT WHEEL DRIVE VEHICLES DO THAT. CONSUMER CONTACTED MANUFACTURER, AND REPRESENTATIVE CHECKED OUT THE COMPLAINT, AND STATED THAT IT SEEMED TO BE A COMMON COMPLAINT. *AK *ML
THIS HAS HAPPENED THREE TIMES. STOPPED AT A STOP SIGN T AND ENGINE JUST CUT OFF. STARTED IT UP AND MOVED TO PARK. IT WAS FINE UNTIL 10-MAR-200O WHEN AGAIN AT A STOP LIGHT ENGINE CUT OFF. CONTACTED THE DEALER, WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK
ALL THE WINDOWS IN THE VEHICLE HAVE A HAZEY FILM ON THEM THAT WON'T COME OFF, CAUSING POOR VISIBILITY FOR THE DRIVER. DEALER SAYS IT'S NOT A PROBLEM. *AK
CAR KEEPS ROLLING BACK AT IDLE SITTING AT LIGHT,TOOK CAR IN ASST. SERVICE MANAGER TOLD ME TGERE HAD BEEN A # OF COMPLAINTS ABOUT THE SAME THING,NOTHING THEY CAN DO. GAVE ME A 1-800-222-1020# TO CALL EXPLAINED THIS TO THEM WAS TOLD THEY HAD NOT HEARD ANYTHING ABOUT THIS EITHER AND GAVE ME A FILE# AND WAS TOLD TO KEEP IN TOUCH WITH ASST. SERVICE MANGER. I FEEL THIS IS A SAFTEY ISSUE IF STOPED AT A LIGHT AND ANOTHER CAR IS ON MY BUMPER IF I ROLL INTO THEM IT COULD CAUSE A REAL PROBLEM. THANK YOU IN ADVANCE FOR LOOKING INTO THIS MATTER. DIANNE TOPPING*AK
THE VEHICLE STALLED ON HIGHWAY DUE TO ENGINE FAILURE. YH
ELECTRICAL FAILURE, STEERING RACK AND PINION FAILURE, LOWER BALL JOINT/LOWER CONTROL ARM/LOWER BALL JOINTS/LONG SHAFT SLEEVE FAILURE
SCORCHED WIRES FOUND UNDER THE DASH, R-134A LEAKING INTO CAR FROM INDEPENDANT TESTER, DAYTIME RUNNING LIGHTS OCCASIONALLY, EXHAUST SYSTEM DAMAGED FROM EXCESSIVE HEATAND FUEL ECONOMY IS ONLY 10 MPG
CAR KEEPS ROLLING BACK AT IDLE SITTING WAITING FOR LIGHT TO CHANGE, TOOK CAR IN TO HAVE CHECKED ASST. SARVICE TOLD ME THERE HAVE BEEN COMPLAINTS REGARDING THIS MATTER A GAVE ME A 1-800-222-1020# TO CALL THEY SAID THEY HAD NOT HEARD ANYTHING CONCERNING THIS MATTER,BUT TO KEEP IN TOUCH WITH SERVICE MANAGER THERE HAS TO BE X AMOUNT OF COMPLAINTS BEFORE THIS WOULD BE LOOKED INTO ,I FEEL THIS IS A SAFTEY ISSUE IF I"M WAITING FOR A LIGHT CHANGE AND SOMEONE IS ON MY BUMPER AND I ROLL BACK THERE COULD BE A REAL PROBLEM.THANK YOU IN ADVANCE FOR LOOKING INTO THIS MATTER. *AK
CAR WILL DRIFT BACKWARDS WHEN AUTO TRANSMISSION IS IN DRIVE. COULD BACK INTO ANOTHER CAR CAUSING THEIR AIR BAG TO DEPLOY, OR HIT SOMEONE WALKING BEHIND THE CAR. DEALER SAYS THAT THIS IS NORMAL, I SAY IT IS NOT AND IT IS A DEFECT THAT SHOULD BE FIXED. *AK
AFTER DRIVING THE CAR FOR APPROXIMATELY TWO WEEKS, A DISTINCTIVE VIBRATION BEGAN WHICH SEEMED TO BE LOCATED IN THE FRONT END OF THE VEHICLE. I TOOK THE CAR TO THE DEALER WHO DETERMINED THAT THE FRONT END BRAKE ROTORS WERE VIBRATING ON THE WHEEL STUDS. FURTHER INSPECTION REVEALED THAT THE HOLES IN THE ROTORS HAD BEEN MACHINED TOO LARGE FOR THE WHEEL STUDS. THE DEALER REPORTED THAT THERE WAS "NO FIX AVAILABLE". THE PROBLEM CONTINUED AND BECAME WORSE. A SECOND CALL TO THE DEALER RESULTED IN THE DEALER INFORMING ME THAT THE PROBLEM APPEARED TO BE SPECIFIC TO IMPALAS, AND THAT OTHER CUSTOMERS HAD REPORTED THE SAME PROBLEM. STILL "NO FIX AVAILABLE". I CONTACTED CHEVROLET CUSTOMER SERVICE, WHO ALSO CONFIRMED PROBLEM, BUT REFUSED TO OFFER A FIX. THE ROTORS ARE NOW SIGNIFICANTLY UNSTABLE AND IT IS AFFECTING BRAKING ACTION OF THE CAR IN AN UNSAFE MANNER. IN TOTAL, I HAVE YALKED TO CHEVY CUSTOMER SERVICE THREE TIMES, AND HAVE EITHER TAKEN THE VEHICLE TO THE DEALER OR CONTACTED THE DEALER ONCE A MONTH FOR THE ENTIRE SEVEN MONTHS I'VE OWNED THE CAR. IN SHORT, IT APPEARS THAT THE 2000 IMPALA LS HAS A SERIOUS DEFECT IN THE FRONT BRAKE ROTORS WHICH CHEVROLET SIMPLY REFUSES TO FIX. *AK
INHALATION INJURIES OCCURRED DUE TO MELTING OF WIRING HARNESS PLASTIC, THANKS TO YOUR WEB SITE A FIRE DIDN'T HAPPEN. 3 DIFFERENT PEOPLE HAVE HAD EFFECTS FROM THE MELTING INSULATION OF THE HARNESS AND THE COMPANY CANNOT DUPLICATE THE RESPONSE. *AK
WHENEVER COMING TO A STOP FUEL CAN BE FELT SPLASHING AROUND, BUMPING THE VEHICLE. DEALER HAS BEEN CONTACTED. *AK THE DEALER PUT A REPLACEMENT IN THE GAS TANK IT DIDN'T SOLVE THE PROBLEM. SO THEY PULLED IT OUT AND INSTALLED THE ORIGNAL PART BACK IN THE GAS TANK. THE PROBLEM IS WORSE. *YH
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Chevrolet Impala → · Every Impala year → · How the figures are calculated →