THE STEERING COLUMN WAS CLUNKING AT LOW SPEEDS WHENEVER A TURN WAS INITIATED. AT HIGHWAY SPEEDS THE VEHICLE HAD A TENDENCY TO WANDER. BILL HEARD CHEVROLET IN BUFORD GEORGIA DIAGNOSED THE PROBLEM AS AN INTERMEDIATE STEERING SHAFT. AT THE TIME THEY INDICATED THAT THERE THEY WERE SEEING A SIGNIFICANT NUMBER OF FAILURES OF THIS COMPONENT. ON JANUARY 8 THE VEHICLE WAS BROUGHT IN TO BE REPAIRED. UPON PICKING UP THE VEHICLE THE SERVICE ADVISOR INDICATED THAT THE PART WAS NOT REPLACED, IT WAS LUBRICATED. I QUESTIONED THAT AND WAS INFORMED THAT THIS WAS IN ACCORDACE WITH A CHEVY SERVICE BULLETIN. I FEEL THAT THE PART SHOULD BE REPLACED AND THAT FAILURE TO DO SO REPRESENTS A SAFETY HAZARD.*AK
2000 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
TOM HESSER CHEVROLET KEPT TELLING ME THERE WAS NOTHING WRONG WITH THIS CAR. I CONTACTED CHEV CUSTOMER ASSIST CENTER & TOLD THEM I WANTED THIS CAR CHECKED OUT AT ANOTHER CHEV DELAERSHIP IN MY AREA. THEY SET ME UP WITH SYLVESTER CHEVROLET IN PECKVILLE PA. SYLVESTER CHEVROLET FOUND THE PROBLEMS ON THIS VEHICLE AND DID WORK TO CORRECT THEM. NO SAFETY DEFECT LISTED. *AK
AIR BAG LIGHT ILLUMINATES, INDICATING A MALFUNCTION WITH SYSTEM. DEALER CANNOT CORRECT OR INDENTIFY CAUSE. PLEASE PROVIDE MORE INFORMATION.*AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
ON MAY 15, 01 TOOK VEHICLE TO A LOCAL CHEVROLET DEALER IN REFERENCE TO THE HUMMING NOISE COMING FROM MY WHEELS. THEY FOUND RIGHT FRONT STRUT WAS BOTTOMING OUT AND COLLAPSING WITH HITTING BUMP AND LEFT FRONT HUB BEARING WAS ROARING. BOTH OF THESE WHERE REPLACED AT NO COST AS VEHICLE WAS STILL UNDER WARANTY. I ASKED ABOUT THE REAR WHEELS AND WAS TOLD THEY WHERE FINE. ON THIS DATE NOVEMBER 05,01 ONLY 6 MONTHS LATER I HAD TO TAKE MY CAR BACK TO THE SAME DEALER IN MY AREA FOR THE SAME THING THAT SHOULD HAVE BEEN FIXED IN THE FIRST PLACE. THIS TIME THEY FOUND RIGHT REAR BEARING AND HUB WAS BAD. THIS WAS REPLACED AT A COST OF 544.60. DUE TO THE FACT THAT I HAVE AN EXTENDED WARRANTY ON THIS VEHICLE I ONLY HAD TO PAY THE DEDUCTIBLE. I SHOULD NOT HAVE TO HAVE PAID ANYTHING HAD THIS BEEN FIXED IN THE FIRST PLACE. I ALSO HAVE TO PURCHASE A NEW TIRE AS THIS PROBLEM CAUSED MY TIRE TO BE CUPPED IN THE INSIDE AND THEREFORE I STILL HAVE THE HUMMING NOISE EVEN THOUGH PROBLEM WAS SUPPOSEDLY FIXED. I HAVE TWO MORE WHEELS TO GO, ANY SUGGESTIONS?
WHEN PULLING OUT INTO TRAFFIC THE CAR HESITATES. THIS USUALLY HAPPENS ON THE SECOND OR THIRD START. HAVE BROUGHT IT BACK TO THE DEALER. THEY REROUTED SOME WIRES ON 10/9/01, IT HAPPENED AGAIN 10/12/01. HAVE BROUGHT THE CAR BACK TWO TIMES SINCE. THEY CANNOT REPRODUCE THE PROBLEM. I AM AFRAID TO PUT MY KIDS IN THIS CAR. I CALLED CHEVY AND WAS GIVEN THE RUN AROUND. FINALLY THEY ADMITTED THAT THIS WAS A CHARACTERISTIC OF THE CAR AND THAT THEY WERE WORKING ON A FIX. AND THEN TOLD ME THAT THEY COULD NOT FIX THE PROBLEM UNTIL THEY COULD SEE IT HAPPEN FOR THEMSELVES. I DON'T KNOW WHAT TO DO, BUT I CAN TELL YOU I DON'T TRUST THE CAR AND DO NOT WANT TO PUT MY KIDS IN IT.*AK
ENGINE WILL CUT OFF OR STALL WITHOUT WARNING WHILE TRAVELING AT ANY SPEED. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES AND HAS BEEN UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. *AK ARMREST CUP HOLDER BROKE. BLOWER MOTOR WHISTLING, BELT MAKING NOISE. WHEN APPLYING BRAKES CAR SHIMMIES, FRONT ROTORS ARE OUT OF ROUND. WHEN USING A/C VEHICLE FILLS UP WITH FUEL SMELL, FAN MOTOR BEARING WORN, DEALER REPLACED. DASHLIGHTS ILLUMINATED. VEHICLE EXPERIENCES HARD START CONDITION, DEALER REPLACED WIRING HARNESS. CONSUMER HAS TO GIVE GAS INORDER TO STAY RUNNING, FUEL PUMP PRESURE LOW, DEALER REPLACED FUEL PUMP ASSEMBLY. *TT
LOW TIRE PRESSURE LIGHT ILLUMINATES PERODICALLY, INDICATING A MALFUNCTION. DEALER CANNOT IDENTIFY PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK
TOOK THE CAR IN AT 7K MILES REGARDING THE THUMP NOISE IN THE FRONT END. SHIMS WERE ADDED WHICH CORRECTED THE PROBLEM. AT 28K MILES I TOOK IT IN AGAIN FOR THE SAME PROBLEM AND WAS TOLD THE RACK AND PINION NEEDED REPLACEMENT. GM IS AWARE OF THE PROBLEM SINCE SEVERAL IMPALA'S ARE HAVING THIS PROBLEM AT 30K MILES. THE MNAUFACTURER IS NOT IN BUSINESS AND I WAS TOLD THEIR "TECHNICHANS AT GM ARE WORKING ON THE PROBLEM". I FILED A COMPLAINT WITH GM AND WAS TOLD THEY DID NOT HAVE A DATE WHEN THE NEW PARTS WOULD BE IN TO FIX MY CAR. WAS TOLD TO CONTINUE DRIVING, THERE IS NO DANGER IN DRIVING WITH A BROKEN RACK AND PINION. AFTER FILING THE COMPLAINT I WAS TOLD BY THE DEALER THE PART WILL BE IN IN APPROX 3 WEEKS. NOT A HAPPY CUSTOMER WITH GM AS I FEEL DRIVING THE CAR BROKEN IS ENDANGERING MY LIFE AS WELL AS MY CHILDS. THEY ARE CORRECTING THE PROBLEM IN THE 2001 MODEL BUT SEEM TO NOT BE CONCERNED ON GETTING REPEAT CUSTOMERS.*AK
MY TRANSMISSION IN MY 2000 IMPALA IS GONE ,MILEAGE UNDER 22,000, DEALERSHIP IS REPLACING TRANSMISSION, I CONTACTED GMC CUSTOMER SERVICE DEPT THEY OFFER ME A TRANSMISSION COMPONENT LETTER WARRANTY FOR 5 YR OR 60,000 MLES WHATEVER COME FIRST, I AM UPSET THAT THE DEALERSHIP IS REPLACING THE TRANSMISSION WITH A SERTA TRANSMISSION , THATS WHY I CONTACTED GMC THEY OFFER THIS LETTER HAS CUSTOMER SATIFACTION , I QUESS I HAVE TO OTHER CHOSE BUT TO ACCEPT THE WARRANTY LETTTER , BECAUSE IT WILL COVER THE SERTA TRANSMISSION. *AK
WHEN VEHICLE PARKED ON SLIGHT INCLINE IT CAME OUT OF PARK WHEN SHIFT SELECTOR HIT BY ACCIDENT BY CHILD.CAR HIT TREE,WENT IN DITCHES,AND HIT POST HIT TREE WITH CHILD IN IT.NO KEY IN CAR. *AK
ACCELERATOR STICKS, ENGINE WILL NOT SLOW DOWN, WITHOUT TOUCHING THE GAS PEDAL THE CAR WILL ACCELERATE TO APPROX 45 MPH THE ONLY WAY TO STOP IS HOLD ON THE BRAKES UNTILL YOU CAN SHUT THE CAR OFF, THIS WAS HAPPENING INTERMITTANTLY AT FIRST NOW IT DOES IT ALL THE TIME. *AK
VEHICLE WOULD MAKE A CLICKING NOISE WHENEVER A TURN WAS MADE. VEHICLE WAS TAKEN TO DEALER, AND INFORMED CONSUMER THAT THE SUBFRAME WAS BROKEN. REPAIRS MADE BY DEALER. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
AT APPROXIMATELY 1815 23 AUGUST 2001, HER GRANDSON ENTERED THE LEFT PASSENGER SEAT, CLIMBED INTO THE FRONT SEAT OVER THE CONSOLE SLIPPED AGAINST THE SHIFTING LEVER (ON THE STEERING COLUMN) WITH HIS RIGHT ELBOW. THE CAR STARTED MOVING. HE TRIED TO STOP THE CAR BY PUSHING ON THE "MIDDLE" PEDAL. HE STATED HE COULDN'T STOP THE CAR AND THAT IT HIT A TREE ON THE RIGHT FENDER, BOUNCED OVER AND INTO THE DITCH, AND KEPT GOING INTO ANOTHER DITCH. THE SECOND DITCH (THE ADJACENT YARDS OF THE THREE PROPERTIES INVOLVED WERE DOWNHILL SLOPES.), THE LEFT WHEELS HIT A SLIGHT EMBANKMENT, TURNING THE CAR TO THE LEFT, SLOWING THE VEHICLE SOME. A NEIGHBOR MOVING HIS LAWN WAS PERSUING THE CAR, AND STATED HE INSTRUCTED THE BOY TO UNLOCK THE DOORS, WHILE STILL IN MOTION AND WHEN THE BOY COMPLIED, OPENED THE DOOR AND APPLIED THE BRAKES. THE CAR HIT A CEDAR POST AND BIRD FEEDER BEFORE BEING STOPPED.THERE WERE NO KEYS IN THE CAR. THE NIEGHBOR STATED HE TRIED TO TURN THE STEERING WHEEL TO LOCK THE WHEELS BUT IT DIDN'T LOCK. THE BOY LATER COMPLAINED OF A HEADACHE AND WAS TAKEN TO THE EMERGENCY ROOM AND TREATED FOR A MILD CLOSED HEAD INJURY. THE POLICE WERE NOTIFIED, AND WERE ADVISED TO NOTIFY/DEALER/MANUFACTURER. NO POLICE REPORT WAS MADE OUT AS IT ALL WAS ON PRIVATE PROPERTY. WE TESTED THE SHIFTING COLUMN, AND WITHOUT DEPRESSING THE BRAKES, OR PUTTING THE KEY IN THE IGNITION, I COULD VERY EASILY MOVE THE SHIFT LEVEL TO ALL GEARS. AFTER REPORTING THE INCIDENT TO SVC MANAGER MONT.CHEV. EDDIE MILLS 1130 24
THIS IS THE SECOND TIME IN 12 WEEKS THAT MY NEW VEHICLE HAS BEEN BACK TO THE DEALER FOR REPAIRS. THIS IS NOT ACCEPTABLE. NO SAFETY DEFECT LISTED. *AK
INSTRUMENT PANEL REMAINS ILLUMINATED INTERMITTENTLY. DEALER HAS BEEN CONTACTED, BUT IS UNABLE TO LOCATE SOURCE OF PROBLEM BY COMPUTER. PLEASE PROVIDE FURTHER DETAILS.*AK
VEHICLE EXPERIENCING NOISE IN STEERING WHEEL. DEALER REPLACED RACK AND PINION,/CAM AND TOE, AND FRONT SUSPENSION. BUT PROBLEM STILL OCCURRING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
ENGINE CRADLE IS OUT OF POSITION, CAUSING TIRES TO BECOME MISALIGNED. DEALER HAS BEEN CONTACTED, BUT REFUSES TO REPAIR UNDER WARRANTY. PLEASE PROVIDE FURTHER DETAILS.*AK
WHEN APPLYING BRAKES THERE WAS PULSATION AND STEERING WHEEL WAS SHAKING. DEALER REPLACED WARPED FRONT ROTORS, AND UNEVENLY WORN OUT FRONT PADS AT 18046 MILES. ON 9 AUGUST, 2001, DEALER TURNED FRONT ROTORS FOR SAME PROBLEM.*AK *JB
SINCE VEHICLE WAS BOUGHT THERE WAS PROBLEMS WITH ABS BRAKES. COULD STEP ON BRAKE PEDAL TO STOP OR REDUCE SPEED, BUT VEHICLE WOULD NOT STOP UNTIL A FEW FEET AFTER. PROBLEM HAD NOT BEEN CORRECTED AT DEALER.*AK
WHILE DRIVING AT ANY MPH COULD STEP ON BRAKES AND STEERING WHEEL WILL FEEL LIKE COMING OUT OF CONSUMER'S HANDS. DEALER HAD BEEN CONTACTED.*AK
FRONT BRAKE ROTORS WARPED AT APPRX CAUSEING SREERWHEEL AND FRONT END SHAKE WHEN BRAKES ARE APPLYED PADS WERE IN PERFECT CONDITION,DEALER SAID WAS BAD DRIVING HABITS,ROTARS NEED TO BE TURNED OR REPLACED.PADS SHOLD HAVE SHOWN MORE WEAR AND PREVIOUS CARS HAD NEVER HAD THIS HAPPEN SO WAS NOT DRIVING HADITS,MAJORITY OF MILES WERE HIGHWAY MILES.*AK
WHILE TRAVELING AIR BAG INDICATION LIGHT WOULD STAY ON. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMAITON.*AK
WHILE TRYING TO TURN THE A/C BLOWER DOWN,THE CONSUMER BY MISTAKE TURNED THE IGNITION OFF BECAUSE THE DESIGN OF THE TWO SWITCHES WERE VERY CLOSE TO EACH OTHER. *YH
THE STEERING WHEEL DESIGN PUTS OFF CENTER PRESSURE ON THE JOINTS OF THE FINGERS, CAUSING SERIOUSLY TWISTED/DISTORED JOINTS AND BONES IN FINGERS, WHICH AREN'T APPARENT ON EXTENDED FINGERS. PLEASE CALL, THIS IS A SLEEPER. *AK
CONSUMER IS EXPERIENCING HEALTH PROBLEMS WHILE DRIVING IN VEHICLE DUE TO A MUSTY ODOR, DEALER INFORMED CONSUMER THAT AN AIR CONDITIONING ODOR KIT NEEDED TO BE INSTALLED, HOWEVER THAT KIT FAILED AND CONSUMER IS ONCE AGAIN EXPERIENCING HEALTH PROBLEMS.*YD
THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE RECALL C01035-S PERFORMED AND WAS TOLD IT WOULD TAKE 15 MIN, THE CONSUMER SAT IN THE DEALER FOR 1.75 HOURS BEFORE THE WORK WAS COMPLETE, THE CONSUMER WAS LED TO BELIEVE THAT THE RECALL REPAIR WAS BEING PERFORMED, IT WASNOT UNTIL THE CONSUMER READ THE INVOICE THAT SHE REALIZED THAT IT WAS NOT DONE, THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THE THE NECESSARY PART FOR REPAIR IS NOT AVAILABLE. NLM
FRONT BRAKE PADS AND ROTORS ARE WEARING EXCESSIVELY EVERY FIVE THOUSAND MILES. CONSUMER HAS CONTACTED DEALER. DEALER HAS REPLACED BRAKE PADS AND ROTORS, AND HAS RESURFACED ROTORS. BUT, PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
HEATER IS ON AND EVERYTHING HEATS UP TO POINT WHERE IT IS UNBEARABLE TO TOUCH. CAN BURN YOUR FINGER IF TOUCHING IT.*AK
THE ENGINE STALLS WHILE DRIVING AND IS HARD TO RESTART, IT HAS BEEN TAKEN TO THE DEALER TWICE. NLM
WHEN ATTEMPTED TO STOP ON INCLINE HILL, AND LET BRAKE PEDAL GO, VEHICLE ROLLED BACKWARD WITHOUT A PRIOR WARNING. CONSUMER WAS CONCERNED ABOUT IT. PLEASE CONSUMER PROVIDE MORE INFORMATION.*AK
ENGINE CRADLE/UNDERCARRIAGE DEFECTIVE/ THIS ADVERSLY AFFECTS POWER STEERING. ENGINE HAS SHUT OFF ON 4 DIFFERENT OCCASIONS OVER TWO MONTHS SPAN. DEALER CAN'T REPLICATE STALL AND THEREFORE CANT FIX. I AM TOO AFRAID TO DRIVE THIS CAR. I WILL NOT DRIVE UNTIL PROBLEM IS FIXED. EACH STALL HAS OCCURRED IN HOT WEATHER AND ON HIGHWAY AND IN HEAVY TRAFFIC. EXTREMELY DANGEROUS.*AK
THE PROBLEM THAT HAPPENED AFTER THIS SUBFRAME ASSEMBLY WAS BENT IS THE SAFETY ISSUE I AM CONCERNED WITH. WHEN THIS ASSEMBLY GETS BENT IT SMASHES THE POWER STEERING LINES IN THE FRAME WHICH IN TURN CAUSES THE POWER STEERING HOSES TO REACH A HIGH ENOUGH PRESSURE TO EXPLODE AND YOU LOOSE YOUR POWER STEERING. WHAT I AM CONCERNED WITH IS SOMEONE TRAVELING DOWN A HIGHWAY AT SAY 70 MPH AND HITTING A POT HOLE AND THIS SUB FRAME FAILING AND AT THIS TIME LOSING YOUR POWER STEERING.*AK
AFTER CAR HAD BEEN DRIVEN SEVERAL MILES, THEN SHUT OFF FOR 45 TO 60 MINUTES, UPON STARTING AND TRYING TO GET BACK ON HIGHWAY THE ENGINE WOULD HESITATE AT ABOUT 5 MPH CAR SPEED, FOR 2 OR 3 SECONDS, WITH THE ACCELERATOR PEDAL PUSHED TRYING TO SPEED UP, THE ENGINE WOULD FINALLY CATCH UP TO THE GAS PEDAL SETTING AND SPIN THE TIRES. THIS HAPPENED 4 TIMES ONE DAY. FOUR VISITS TO THE DEALER DIDN'T HELP. SINCE ONE CHEVY DEALER REPLACED A CONTROL ON THE TRANSMISSION, THE ENGINE HAS HESITATED GOING AROUND A CORNER AT 20 MPH. THREE OTHER TIMES IT HESITATED WHEN I TRIED TO LEAVE NY DRIVEWAY.*AK
MOST SERIOUS PROBLEMS ARE STALLING AND ELECTRICAL MALFUNCTIONS. *AK
DURING NORMAL OPERATION OF VEHICLE ENGINE WILL STALL, LEAVING CONSUMER STRANDED. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES, AND CANNOT DETERMINE A CAUSE FOR THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHILE TRAVELING AT 65MPH, ANOTHER VEHICLE CAME ACROSS HIGHWAY AND HIT CONSUMER'S VEHICLE ON DRIVERS SIDE DOOR DEAD CENTER. SIDE AIRBAGS DIDN'T DEPLOY. CONSUMER HAS CONTACTED DEALER. *AK *SLC
EXTERIOR MIRRORS ARE TOO LARGE FOR DRIVER'S VIEW. *AK
THE FRONT ROTORS HAVE ALSO BEEN REPLACED. *AK
UPON COLD STARTING, VEHICLE EXPERIENCES SEVERE HESITATION UPON ACCELERATION AND SURGING OF THE ENGINE'S RPM'S, ON ONE OCCASION VEHICLE BEGAN SHAKING AND DESPITE DEPRESSING THE ACCELERATOR, THE PEDAL WOULD NOT MOVE, CONSUMER TURNED OFF THE KEY AND RESTARTED VEHICLE IN NEUTRAL WHILE BLOCKING TRAFFIC, DEALER UPDATED THE SOFTWARE CALIBRATION, HOWEVER THIS DID NOT HELP PROBLEM. NLM
WINDSHIELD HAD A VERTICAL CRACK IN IT WHICH HAS BEEN CLASSIFIED AS A 'STRESS FRACTURE' BY DEALERSHIP. DEALERSHIP HAS REPLACED WINDSHIELD. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHEN APPLYING BRAKES THERE IS A NOISE. ROTORS WERE TURNED AT 5000 MILES. BRAKING DISTANCE WAS OKAY. CURRENTLY, ROTORS NEED EITHER TO BE TURNED OR REPLACED.*AK
THERE IS A VIBRATION IN THE STEERING COLUMN AND IN VEHICLE WHENEVER BRAKES ARE APPLIED AT ANY SPEED. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND WAS INFORMED THAT ROTORS WERE WARPED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
THE ENGINE IMTERMITTENTLY LOOSES ACCELERATION POWER ON THE HIGHWAY AND STALLS OUT WHEN MAKING TURNS, THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON SEVERAL OCCASION BUT THE PROBLEM STILL EXIST. NLM
INTERMITTENTLY TWO OF RESTRAINT BUCKLES IN REAR RESTRAINTS WILL NOT LATCH PROPERLY, LEAVING OCCUPANTS UNRESTRAINED. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN. DEALER HAS BEEN NOTIFIED.*AK
CONSUMER WAS DRIVING FOR 1 HOUR AND 10 MINUTES AND GOT OFF HIGHWAY WHEN VEHICLE STALLED OUT SUDDENLY AND COULD NOT RESTART. VEHICLE HAD TO BE TOWED TO DEALER. BUT, DEALER COULD NOT DETERMINE CAUSE AT THIS TIME. *AK FOR THE SECOND TIME THE VEHICLE STOPPED. THE GM ADVISED, THE CAUSE WAS THE WIRE HARNESS WHICH DEALER INSTALLED. *YH
AIR BAG SENSOR LIGHT REMAINED ON WHILE DRIVING. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL OCCURRING. *AK CONSUMER STATES AIRBAG WAS A REPLACEMENT. *SLC
CONSUMER STATES BRAKE ROTORS ARE CRACKING AND WARPING, ON FLEET VEHICLES WITH LESS THAN 15,000 MILES. *JB
CONSUMER STATES WHILE VEHICLES ARE PARKED UNATTENDED AND STILL RUNNING, VEHICLES SLIP OUT OF PARK INTO FOWARD GEAR (POLICE VEHICLES).*JB
BOTH FRONT BRAKE ROTORS WERE WARPED, DEALER STATED THAT ROTORS WOULD HAVE BEEN UNDERSIZED IF RESURFACED. BOTH FRONT ROTORS WERE REPLACED. MAJORITY OF MILES WERE HIGHWAY MILES.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Chevrolet Impala → · Every Impala year → · How the figures are calculated →