TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS CUTAWAY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINES HAD EXTENSIVE RUST, CORROSION, HOLES, AND WERE FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO BERGER CHEVROLET (2525 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-5200) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS; HOWEVER, ONE TECHNICAL SERVICE BULLETIN FOR THE BRAKES WAS ISSUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
2013 Chevrolet Express Cutaway
Owners filed 4 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine | 2 | 0 | 0 | 0 | |
| Unknown or Other | 1 | 0 | 0 | 0 | |
| Service Brakes | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsTHIS IS THE SECOND TIME I AM REPLACING THE RADIATOR. BECAUSE IT IS LEAKING FROM A SEAM ON THE TOP OF THE RADIATOR. EVEN THE MECHANIC SAYS IT IS A MANUFACTURERS DEFECT IT HAPPENED THE FIRST TIME AT AROUND 46000 MILES AND NOW AGAIN AT 120000. THIS IS NOT RIGHT !!!
FAULITY CONTACT IN IGNITION SWITCH AND FAULITY NEUTRAL SWITCH. VEHIVLE DOES NOT START HAVE TO HOLD AUTOMATIC SHIFTER ON COLUMN TO START. NOT MAKING CONTACT WITH IGNITION.
ENGINE WILL NOT START WHEN BELOW 30 DEGREES F.
4 of 4 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.