THE VEHICLES AUTOMATIC TRANSMISSION STICKS IN THE GEAR IT'S CURRENTLY IN OR HESITATES WHEN CHANGING GEAR. THE DEALERSHIP REPLACED PARTS IN ATTEMPT TO CORRECT THE PROBLEM, BUT THE PROBLEM STILL EXIST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
2002 Chevrolet Explorer
Owners filed 7 complaints about this vehicle with federal regulators, most often about the air bags. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Air Bags | 2 | 1 | 0 | 0 | |
| Tires › Tread/Belt | 1 | 0 | 0 | 0 | |
| Structure › Body › Door | 1 | 0 | 0 | 0 | |
| Steering › Linkages › Knuckle › Spindle › Arm | 1 | 0 | 0 | 0 | |
| Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip | 1 | 0 | 0 | 0 | |
| Power Train › Automatic Transmission | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsWHILE APPLYING THE BRAKES AND WITHOUT PRIOR WARNING ABS BRAKING LIGHT APPEARS ON THE DASHBOARD. *AK
THE VEHICLE PULLED VIOLENTLY TO THE RIGHT AND THE RIGHT WHEEL SPINDLE DROPPED OFF WHICH CAUSED LOSS OF CONTROL AND AN ACCIDENT. *NLM
THE INSIDE DOOR PAD HAD FALLEN OUT THE PLASTIC MATERIAL. *JB
CONSUMER STATES WHILE DRIVING 55MPH RIGHT REAR TIRE HAD TREAD SEPARATION. TS
CONSUMER STATES THAT WHEN HIT IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED. TS
WHILE DRIVING AIRBAG LIGHT STAYS ON , AND CAN BE USELESS IN EVENT OF A CRASH. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
7 of 7 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.