2012 Chevrolet Cruze complaints

THE "CHECK ENGINE" LIGHT CAME ON ONE EVENING AND WITH A MESSAGE TO SERVICE THE STABILTRACK. I DID GET THE CAR HOME. NEXT MORNING, STARTED THE CAR, WAS STOPPED AT AN INTERSECTION NEAR MY HOME WHEN THE ENGINE LOST POWER IN THE MIDDLE OF THE INTERSECTION. WAS ABLE TO GET THE CAR HOME BY TURNING IT OFF AND RESTARTING IT, BUT IN TRYING TO DRIVE THE CAR TO THE REPAIR SHOP, WAS NOT ABLE TO GET ANY ACCELERATION AND HAD TO HAVE THE CAR TOWED FROM MY DRIVEWAY. DIAGNOSTICS REVEALED THE THROTTLE BODY HAD TO BE REPLACED AND THE SENSOR CLEARED. WAS TOLD BY MY MECHANIC THAT THERE IS A SERVICE BULLETIN OUT FOR THIS ISSUE FROM GM. THIS IS A CAR WITH 41,000 MILES ON IT.

THE CAR SAYS IN THE INSTRUMENT CLUSTER "ENGINE LOOSES POWER" AND TO "SERVICE STABILITRAC." THEN I LOOSE ACCELERATION. I HAVE TO COAST TO THE SHOULDER SHUT THE CAR DOWN AND RESTART. IT HAPPENS MORE OFTEN ON THE FREEWAY WHICH IS SUPER SCARY. THIS HAPPENS EVERY TIME DRIVE.

HELLO, MY 2012 CHEVY CRUZE LTZ'S KEY FOB ISN'T BEING DETECTED BY MY VEHICLE. I'VE LOOKED IT UP AND ASKED AROUND AND EITHER NOBODY'S HEARD OF THE ISSUE OR DON'T KNOW WHAT TO DO OTHER THAN TAKE IT TO A MECHANIC. THIS DOESN'T HAPPEN ALL THE TIME, BUT IT'S PAINSTAKING WHEN I CAN'T EVEN USE THE KEY FOB ONE MINUTE AND THEN THE NEXT IT WORKS FINE. THE VEHICLE HAS BEEN STATIONARY SINCE THIS PROBLEM HAS OCCURED.

THE BLEND DOOR ACTUATOR STOPPED WORKING ON MY CAR AND I'VE BEEN TOLD IT'S A COMMON PROBLEM IF IT'S COMMON WHY AREN'T YOU GUYS FIXING IT

ENGINE LOSS OF POWER AND STABILITY AND TRACTION CONTROL. THE VEHICLE WAS MOVING AND LOST POWER AND WOULD NOT GO ABOVE 5MPH CAUSING A SAFETY ISSUE ON HIGHWAY.

WHEN STARTING MY CAR, MY WINDSHIELD WIPERS START GOING ALONG WITH WINDSHIELD WIPER FLUID COMING OUT, MY FOUR WAYS START BLINKING, AND MY TRUNK OPENS UP AND WILL NOT SHUT. I HAVE NOT TOUCHED ANYTHING THAT WOULD CAUSE ANY OF THIS TO HAPPEN. THIS HAS HAPPENED MULTIPLE TIMES AND IT PUTS ME IN A HUGE INCONVENIENCE. I WAS DRIVING TODAY AND IT'S 14 DEGREES OUTSIDE, YET MY CAR STARTED TO OVERHEAT AND A WARNING CAME UP ON MY DASH SAYING SOMETHING ABOUT THE A/C BEING SHUT OFF DUE TO OVERHEATING.... WHY WOULD I BE USING MY A/C AT ALL?

AS I WAS DRIVING DOWNHILL FROM FLAGSTAFF TO PHOENIX, ARIZONA, I NOTICED MY CAR WASN'T ACCELERATING THE WAY IT SHOULD. SO, I WAS DRIVING FROM A 7000 FEET ELEVATION TO A 2000 FEET ELEVATION ON STEEP HILLS NOT UNDERSTANDING WHY I DIDN'T HAVE FULL CONTROL OVER MY CAR. IT WAS SCARY TO SAY THE LEAST. I BROUGHT MY CAR TO MY CHEVY DEALER 3 TIMES BEFORE IT FINALLY DID THIS AND IT FINALLY GAVE OUT ON ME 2 DAYS AFTER THE WARRANTY EXPIRED. I WENT TO THE DEALER 3 TIMES TO FIX THE ISSUE UNTIL MY TRANSMISSION FINALLY DECIDED TO GIVE OUT ON ME. AND NOW CHEVY IS SAYING THAT THEY CAN'T HELP ME AT ALL.

"TRANSMISSION DEFECT" A YEAR AGO I BROUGHT MY 2012 CHEVY, CRUZE TO BE INSPECTED FOR STALLING PROBLEMS (HESITATES) WHEN INCREASE IN SPEED AND JERKS ESPECIALLY DRIVING UP A HILL. I HAD TO PAY OUT OF POCKET FOR A DIAGNOSTIC TO INDICATE WHY IT WAS HESITATING WHEN DRIVING. MECHANIC COULD NOT FIND CODE INDICATING ANY PROBLEM WITH THE TRANS. TODAY, I'M WITHOUT MY VEHICLE FOR MORE THAN A WEEK BECAUSE MY TRANSMISSION WENT OUT IN THE MIDDLE OF THE ROAD AS I WAS DRIVING. GENERAL MOTORS IS ONLY WILLING TO PAY A THIRD OF THE COST TO GET IT REPAIRED. I WANT RESTITUTION.I SHOULD NOT HAVE TO PAY FOR SOMETHING I WARNED THEM ABOUT A YEAR AGO WHEN I STILL HAD A WARRANTY AT THE TIME. IF A MECHANIC DOESN'T SEE A CODE READING, IT DOES NOT JUSTIFY CHARGING THE CUSTOMER AFTER THE COMPLAINT WAS REPORTED. I HAVE RECEIPTS SHOWING PROOF OF DOCUMENTATION INDICATING WHAT I WAS BRINGING IT A YEAR AGO. I BELIEVE THEY SHOULD TAKE INTO CONSIDERATION THE CUSTOMER'S COMPLAINT, REGARDLESS CODES NOT READING.

AFTER DRIVING FOR A WHILE LIKE 8 TO 10 MILES STOPPING FOR A LITTLE WHILE AT A DRIVE THROW AND THE CAR FAN CAME ON AND THE CAR TEMPERATURE GAGE ISN'T EVEN HALF WAY ON THE GAGE AND THE FAN COMES ON. THE CAR HEATER IS BLOWING COOL AIR INSTEAD OF HEAT BUT WHEN DRIVING OR RAMEN THE ENGINE A LITTLE HEAT STARTS WORKING

WHILE DRIVING MY CAR WOULD NOT ACCELERATE. THE CAR WILL NOT MOVE WHEN CHANGING GEARS. I TOOK THE CAR TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT AND STABILIK SERVICE LIGHT CAME ON. THE MECHANIC DIAGNOSED THE CAR AND REPLACED A CONNECTOR. NOW, THE CAR GEARS DON'T WORK. MISDIAGNOSIS.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE VEHICLE OVERHEATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE SHUT DOWN AND WAS TOWED TO CHAMPION CHEVROLET CADILLAC (36006 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE IT WAS DIAGNOSED THAT HEAD GASKET NEEDED TO BE REPLACED. IT WOULD COST AN ADDITIONAL $500 FOR ADDITIONAL DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 8-356-5888446. THE MANUFACTURER STATED THAT THE WATER PUMP WAS REPLACED IN 2014 AND REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000.

THIS CAR HAS HAD ISSUES SINCE WE PURCHASED IT BRAND NEW IN 2012. DOES NOT ACCELERATE WHEN MERGING ON FREEWAY OR TRYING TO PICK UP SPEED. IT PUTS THE DRIVER AT A VERY HIGH RISK OF AN ACCIDENT. THIS CAR WAS PURCHASED FOR MY DAUGHTER TO ATTEND COLLEGE AND SHE FEELS VERY UNSAFE. WE HAVE HAD TO HAVE IT TOWED AND TAKEN INTO SHOP SEVERAL TIME FOR CHECK ENGINE LIGHT AND LOUD SHAKING NOISE. THIS CAR HAS BEEN NOTHING BUT A NIGHTMARE AND SEEM TO THINK BASED ON REVIEWS THAT THESE CARS FALL INTO THE LEMON CATEGORY. WE WILL BE TAKING IT TO A VERY RELIABLE MECHANIC THIS WEEK AND WILL WAIT TO SEE WHAT THEY FIND.

ENGINE COOLANT LEAKED FROM THE WATER PUMP WHILE DRIVING. THE PUMP LEAKED, LEADING TO A DRIP OF COOLANT ONTO THE ENGINE AND ONTO THE GROUND. OVER TIME, THE LOSS OF COOLANT REDUCED COOLING PERFORMANCE AND EVENTUALLY LEAD TO ENGINE OVERHEATING. THE 'SERVICE ENGINE' INDICATOR LIGHT CAME ON, AN 'ENGINE HOT, AC OFF' MESSAGE APPEARED, A CHIME THEN THE ENGINE POWER REDUCED. THIS COVERAGE SHOULD HAVE BEEN COVERED BY GM SERVICE BULLETIN 14371A BUT WE ARE BEING DENIED REIMBURSEMENT BECAUSE THE VIN NUMBER IS NOT LISTED AS DEFECTIVE. I AM SEEKING REIMBURSEMENT APPROVAL SINCE THIS REPAIR WAS MADE BY A THIRD PARTY. AFTER SPEAKING WITH A GM REPRESENTATIVE, THEY SUGGESTED ESCALATING THIS ISSUE WITH NHTSA. THE GM CASE NUMBER IS 8-3599435878.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO THE NOSE THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED, BUT THE CONTACT DID NOT KNOW WHERE THE VEHICLE WAS TAKEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

WHEN DRIVING( IN ANY WEATHER CONDITIONS) THE CAR WILL LOOSE ENGINE POWER DROP TO AROUND 5MPH, IS UNABLE TO ACCELERATE AND HAVE TO BE PULLED OVER. RE/CEIVE WARNINGS STATING "ENGINE POWER REDUCED", "SERVICE STABILITRAK" AND "SERVICE TRACTION CONTROL. THE CHECK ENGINE LIGHT COMES ON ALONG WITH SEVERAL OTHERS. PULLING OVER AND RESTARTING THE CAR USUALLY CORRECTS THE PROBLEM BUT IT IS TERRIFYING WHEN TRAVELING AT A HIGHER RATE OF SPEED, OR ANY SPEED REALLY! SOMEONE IS GOING TO GET KILLED. FORTUNATELY, THIS HAS ONLY HAPPENED ON LOCAL CITY STREETS ( SO FAR!) BUT I CAN'T IMAGINE IT HAPPENING ON THE HIGHWAY. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. IN DOING RESEARCH ONLINE THERE ARE A GREAT NUMBER OF OWNERS EXPERIENCING THE SAME EXACT PROBLEM. HOW IS THIS NOT CONSIDERED A SAFETY ISSUE WARRANTING A MASSIVE RECALL? IN READING MANY FORUMS, GM IS CLEARLY AWARE OF THE PROBLEM BUT APPARENTLY HAS NO DEFINITIVE WAY TO FIX IT AS MANY OWNERS HAVE HAD VARIOUS PARTS REPLACED( MOSTLY RELATED THROTTLE OR ACCELERATOR PEDAL) WITH THE PROBLEM NOT BEING RESOLVED.

I WAS DRIVING DOWN THE INTERSTATE AND MY CAR STARTED TO LOSE POWER. THE ENGINE REDUCED POWER AND SERVICE STABILITRAK MESSAGES CAME UP AND THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. I GOT OF THE INTERSTATE AND PUTTED ALONG, BARELY ABLE TO ACCELERATE AT STOP LIGHTS, UNTIL I MADE IT TO MY LOCAL CHEVY DEALERSHIP. THEY DON'T SEEM TO KNOW WHAT IS GOING ON AND I'LL PROBABLY END UP DOING A TRIAL AND ERROR WITH SENSORS AND THROTTLES. A FEW WEEKS AGO A SIMILAR INCIDENT HAPPENED WHILE I WAS DRIVING DOWN A RESIDENTIAL ROAD (25MPH), BUT EVERYTHING TURNED OFF (DASH, A/C, RADIO, DIGITAL SPEEDOMETER, ETC) AND MY CAR POWERED OFF FOR A FEW SECONDS AND THEN CAME BACK ON AGAIN. THIS IS SERIOUSLY A SCARY PROBLEM TO HAVE.

THE CAR HAS HAD ALL RECALL WORK DONE FOR BOTH ISSUES HOWEVER THE VEHICLE IS SPEWING OIL AGAIN AND EVEN AFTER THE BRAKES HAVE BEEN REPLACED THE VEHICLE DOES NOT STOP WHEN IN REVERSE OR MOVING SLOWLY FORWARD. CHEVY STATES THAT THESE ISSUES ARE NOW MY ISSUE AND AND SPENDS BECAUSE RECALL WORK IS ONLY ONE YEAR ON THE WARRANTY. WHEN BACKING OUT FROM A PARKING SPOT OR DRIVEWAY THE VEHICLE DOES NOT STOP WHEN THE BRAKES ARE PRESSED AND OIL LEAKS RANDOMLY. IN 2015 AS THEY MADE THE REVEAL REPAIR THE VEHICLE CAUGHT FIRE, HOWEVER THEY CLAIMED TO HAVE REPAIRED THE ISSUE.

I HAVE A 2012 CHEVY CRUZE LT, IT DOESN'T EVEN HAVE 75K AND I'VE ONLY HAD IT FOR 2 YEARS. DRIVING THROUGH NORTH LITTLE ROCK ON THE INTERSTATE MY TEMPERATURE GAGE SHOT FROM COOL TO RED, MY CAR DINGED AND POSTED A MESSAGE A/C OFF DUE TO HIGH ENGINE TEMPS. MY A/C WAS NOT ON, AS I WAS PULLING OVER ANOTHER MESSAGE DINGED AND MY ENGINE POWER WAS REDUCED. I LET THE CAR IDLE AS THE NEXT MESSAGE INSTRUCTED ME TO DO, THE TEMP WOULD NOT GO DOWN. I TURNED THE CAR OFF AND CALLED FOR A RIDE. THANKFULLY A NLR POLICE OFFICER SAT WITH ME UNTIL MY BOYFRIEND CAME AS I WAS BROKE DOWN ON A BAD SIDE OF TOWN. THAT BEING SAID, WE HAD THE CAR TOWED TO OUR ASE INDEPENDENT MECHANIC TO HAVE IT DIAGNOSED AS WE THOUGHT IT WAS JUST THE THERMOSTAT STICKING. NOPE! BLOWN HEAD GASKET! ALL BECAUSE OF A FAULTY WATER INLET. IT IS A KNOWN PROBLEM ALL ACROSS THE FORUMS. MY MECHANIC HAD REPLACED NUMEROUS INLETS ON THESE CARS AND CHEVY HAD YET TO DO A RECALL. I CONTACTED GM AND FILED A COMPLAINT. THEY ARE ONLY REPLACING FAULTY WATER PUMPS, EVEN THOUGH THE WATER PUMP REPLACEMENT PARTS INCLUDE THE WATER INLET. I WAS TOLD I HAD TO HAVE IT DIAGNOSED BY THEIR DEALERSHIP AND AFTER MUCH BACK AND FORTH FINALLY GOT THE DIAGNOSTIC FEE WAIVED. I RECEIVED A CALL TODAY FROM THE DEALER INFORMING ME THAT I HAVE A CRACKED HEAD, WARPED GASKET, AND NEED TO REPLACE THE ENGINE. THIS IS ALL DUE TO A DEFECT THE MANUFACTURER KNOWS ABOUT. TO TOO IT OFF THE POWER TRAIN WARRANTY EXPIRED IN MARCH AND MY EXTENDED WARRANTY EXPIRED 5K MILES AGO. C

HIGH RESISTANCE IN DEPLOYMENT LOOP #8 DRIVERS SEAT SIDE AIRBAG REQUIRES: REPLACEMENT OF AIRBAG MODULE 1 AND ONLY OWNER OF THE VEHICLE. HAS NOT BEEN INVOLVED IN ANY ACCIDENT OR IMPACT WHICH MAY HAVE CAUSED AIRBAG DEPLOYMENT - YET MID-AUGUST MY "SERVICE AIRBAG" LIGHT CAME ON THE DASH. ON 8/23/17 I TOOK MY VEHICLE TO OUR LOCAL DEALER FOR THIS ISSUE (AND TO FIX, FOR THE SECOND TIME, A PRIOR RECALL OF THE POWER BRAKE VACUUM ASSEMBLY) AND WAS TOLD DIELECTRIC GREASE WAS PLACED ON THE AIRBAG CONNECTION AND THE AIRBAG LIGHT WENT OFF. WEEKS LATER THE "SERVICE AIRBAG" LIGHT CAME BACK ON. ON 9/25/17 THE CRUZE WAS TAKEN BY TO OUR LOCAL DEALER AT WHICH TIME WE WERE NOTIFIED THERE IS HIGH RESISTANCE IN DEPLOYMENT LOOP #8 DRIVERS SEAT SIDE AIRBAG AND IT WOULD REQUIRE REPLACEMENT OF THE AIRBAG. IN BOTH INSTANCES, THE SERVICE AIRBAG LIGHT CAME ON AS TRAVELING STRAIGHT DOWN THE ROAD. AS MENTIONED ABOVE, MY VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENT AND NOTHING HAS BEEN DONE WHICH WOULD HAVE CAUSED EITHER THE AIRBAGS TO DEPLOY OR THIS "SERVICE AIRBAG" LIGHT TO ENGAGE. AN AIRBAG WHICH SHOULD NOT REQUIRE ANY REPLACEMENT FOR THE LIFE OF THE VEHICLE, IS NOW NEEDING TO BE REPLACED AT NO FAULT OF MINE. THIS IS CLEARLY A MANUFACTURER DEFECT AS THERE IS NOTHING WHICH I COULD OR HAVE DONE TO CAUSE THIS TO REQUIRE REPLACEMENT. YET, CHEVROLET HAS INDICATED THAT SINCE THERE IS NOT A RECALL ON THIS ITEM YET AND IT IS NOT COVERED UNDER SPECIAL COVERAGES THEY CANNOT COVER THIS. WHEN YOU PURCHASE A VEHICLE B

HOW MANY COMPLAINTS HAVE BEEN MADE AS THE TRANSMISSION CAN SEEM LAGGY AN UNRESPONSIVE AT TIMES IN THESE VEHICLES. I PURCHASED THIS VEHICLE AT 42000 MILES AND AT 70,000 MILES THE TRANSMISSION HAS WENT OUT. WHILE GOING DOWN THE ROAD THE TRANSMISSION LAGS AS IN IT DOESN'T HAVE ENOUGH FLUID OR IT IS SLAMMING INTO GEAR. OH GOING DOWN THE ROAD AND SWITCHING GEARS YOU HEAR CLUNK AND IT JERKS YOU BACK IN YOUR SEAT. THE SHIFTER INDICATOR ON THE DASH WHEN PUT INTO DRIVE WILL NOT APPEAR ALL THE TIME CAUSING ENGINE TO MISFIRE TURNING OFF TRACTION CONTROL AND STABILITY CAUSING THE CAR TO GO INTO LIMP MODE WHEN STARTING THE CAR FROM THE STATIONARY POSITION. AS OF YESTERDAY WHEN SHIFTING INTO GEAR THE TRANSMISSION WENT COMPLETELY OUT. CAR WAS TAKEN TO THE DEALERSHIP TOLD IT WAS OUT OF WARRANTY AND WOULD HAVE TO PAY FOR THE REPAIRS. CAR WAS ACTUALLY PRODUCED IN 2011 THE YEAR THAT CHEVY DID HAVE RECALL ON THE CHEVROLET CRUZES FOR TRANSMISSION ISSUES. CAR WAS BOUGHT NOVEMBER 2011 BY PREVIOUS OWNER.

LACK OF POWER, COOLANT LEAKS, THE COOLING SYSTEM HAS A NUMBER OF PLASTIC PARTS. THE THERMOSTAT HOUSING AND A JUNCTION PIECE ARE MADE OF PLASTIC. AFTER CONSTANT HEAT AND COLD THEY CRACK. I HAD TO HAVE BOTH OF THESE PARTS REPLACED AT BELOW 40000 MILES AT A COST OF MORE THAN $800 DOLLARS. THESE PARTS WERE MADE TO FAIL. AS FOR POWER WITH A TURBO IT LACKS POWER. I HAVE CHANGED THE SPARK PLUGS AND THE COIL PACK. STILL LACES POWER.

OVER HEATING. 3 TIMES IN 3 YEARS. I HAVE HAD TO HAVE WATER PUMP REPLACED AND THERMOMETER. MECHANIC HAS TOLD ME HE DOESN'T UNDERSTAND THIS ISSUE. CAR DOESN'T COOL DOWN IN IDLE. DIRECTED ME TO DEALERSHIP. 1 ST TIME OCCURRED I TOOK IT TO CLOSED SHOP. DEALERSHIP SAID IT'S NOT COVERED CAUSE THEY DIDN'T DO THE WORK. IT WASN'T LIKE I COULD GET IT TO THEM THE CAR WAS SHUTTING DOWN. NEXT TIME I GOT IT BACK TO SAME MECHANIC AS IT WAS STILL WARRANTY. THIS TIME THEY REPLACED SAME ITEMS NO CHARGE SAID TAKE IT TO DEALER THEY DON'T KNOW WHAT CAUSE IS. I KNOW OF OTHER PEOPLE THAT HAD A CHEVY CRUZ WITH SAME ISSUES AND THEY TRADED IT IN. THIS HAS BEEN A TERRIBLE CAR. THESE KIND OF PROBLEMS OCCURRED IN THE 80S NOT THE 2000S

SAME ISSUE AS NHTSA ID NUMBER: 11024806 I RECEIVED RECALL #12213 IN OCTOBER 2013 REGARDING BRAKE VACUUM MICRO SWITCH. VEHICLE WAS TAKEN TO LOCAL DEALERSHIP IN DECEMBER 2013 FOR REPAIR. ON 8/23/17 HAD TO TAKE BACK TO THE DEALER TO HAVE THIS SAME PART REPLACED. DEALER INDICATED THAT SINCE THIS HAD ALREADY BEEN REPAIRED AS PART OF THE REPLACEMENT, WOULD NOT BE COVERED. AS A RESULT, HAD TO PAY $330 OUT OF POCKET TO REPLACE THIS PART WHICH WAS A PREVIOUSLY KNOWN DEFECT THAT HAD YET AGAIN FAILED.

WHILE BREAKING, USING THE BLINKER, TURNING, OR JUST DRIVING THE CAR WILL LOOSE POWER, SLOW THE CAR DOWN, THE RADIO LOOSES POWER, AND MY SERVICE STABLITKY TRACK, SERVICE POWER STEERING, ALONG WITH TRACTION CONTROL, ANTI-BREAKING LIGHTS, AND A FEW OTHER LIGHT WILL ALL COME BACK ON. IT WILL DO THIS RANDOMLY WHILE DRIVING, IT SEEMS TO DO IT MORE FREQUENTLY WHEN COMING TO A STOP OR ACCELERATING. I HAD THIS SERVICED BACK IN FEBRUARY OF 2017 AND THE DEALERSHIP TOLD ME I HAD ACID FROM MY BATTERY LEAKING INTO THE POSITIVE CABLE, SO I HAD ALL THE BATTERY AND BATTERY WIRES REPLACED. THIS TOOK CARE OF THE PROBLEM UNTIL A FEW WEEKS AGO. THIS IS HAPPENING MORE AND MORE OFTEN AND THE PROBLEM IS BECOMING WORSE. THIS IS A PERSISTENT PROBLEM WITH THE CHEVY CRUZES FROM THE RESEARCH I HAVE DONE AND CHEVY SEEMS TO BE DOING NOTHING ABOUT IT.

THIS COMPLAINT IS IN REGARDS TO GENERAL MOTORS PARTICULARLY THE CHEVROLET DIVISION NOT RESPONDING TO ONGOING BRAKE PROBLEM NOTED IN THEIR RECALL NOTIFICATIONS. I RECEIVED RECALL #12213 IN OCTOBER 2013 REGARDING BRAKE VACUUM MICRO SWITCH. VEHICLE WAS TAKEN TO LOCAL DEALERSHIP IN DECEMBER 2013 FOR REPAIR. IT IS 3 YEARS 9 MONTHS AND THE SAME COMPONENT HAS FAILED AGAIN ACCORDING TO MY LOCAL DEALERSHIP AND CLAIMS IT IS NO LONGER UNDER WARRANTY OR RECALL SINCE IT WAS REPLACED ONCE ALREADY. I SHOWED THEM A SUBSEQUENT RECALL NOTICE # 12213A DATED JUNE 2015 WITH THE SAME PART AT ISSUE. THEY CLAIM THAT THE RECALL I PRESENTED WAS NOT ASSIGNED TO MY VEHICLE BECAUSE OF THE VIN NUMBER. NO WHERE IN THE DOCUMENT DATED JUNE 2015 DOES IT STATE THAT THIS RECALL IS ONLY FOR CERTAIN VIN NUMBERS. IN FACT IT CLEARLY IDENTIFIES 2011-2012 CHEVROLET CRUZE AS THE PROBLEM YEAR VEHICLE WHICH I OWN. IF RECALL NOTICES ARE VIN NUMBER SPECIFIC THEN IT SHOULD BE STATED SOME WHERE ON THE RECALL NOTICE THAT THESE RECALLS ARE VIN NUMBER SPECIFIC. AS A CONSUMER WHEN WE LOOK THIS INFORMATION UP AND IT CLEARLY IDENTIFIES THE YEAR MAKE AND MODEL OF THE VEHICLE I OWN IT SHOULD BE SAFE TO ASSUME THAT THE RECALL APPLIES. YOUR ASSISTANCE AND CLARIFICATION IN THIS MATER WOULD BE GREATLY APPRECIATED.

ECO 1.4L MODEL. ENGINE SUDDENLY BEGAN TO RUN ROUGH, MOST NOTICEABLE AT IDLE. SHORT TIME LATER CHECK ENGINE LIGHT CAME ON AND STAYED ON. AFTER TURNING CAR OFF COOLING FAN STAYED ON SEVERAL MINUTES, WHICH IT HAD NEVER DONE BEFORE. DEALER REPLACED VALVE COVER, AND INTAKE MANIFOLD FOR $1100, OUT OF WARRANTY. ONLY 36,200 MILES. FAILURE OF A NON-MOVING PART AT SUCH LOW MILEAGE IS CLEARLY A DEFECT.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE VEHICLE FAILED TO SLOW DOWN AND THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER SWITCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

CAR SLOW TO CRANK, CHECK POWER STEERING COMES ON OR CHECK ANTI THEFT SYSTEM OCCASIONALLY. SOMETIMES THE WIPERS, EMERGENCY LIGHTS OR TRUNK POPS OPEN. NO ON CAN GIVE ME AN ANSWER AS TO WHAT THE HECK IS GOING ON WITH MY 2012 CRUZ. THIS HAPPENS WHILE THE CAR IS STATIONARY.

VALVE COVER REPLACEMENT - MY CAR HAS HAD VARIOUS CODES GOING FOR MONTHS. THESE VARIOUS CODES ALL POINT TO AN EMISSIONS LEAK FROM THE VALVE COVER AND NOW I HAVE TO REPLACE THIS AND IT IS ONE ENTIRE UNIT. I SEE MANY COMPLAINTS ABOUT THESE SPRINGS AND VALVE COVERS. IF CHEVROLET KNEW IT WAS A PROBLEM, WHY WOULDN'T THEY RECALL THESE AND FIX THIS BEFORE MAKING A SINGLE MOM LIKE ME WHOSE TRYING TO GO BACK TO SCHOOL, PAY FOR THIS! I HAVE TO WORRY ABOUT PULLING OUT IN FRONT SOMEONE AND THE CAR STALLING AND RISKING MY AND MY CHILDREN'S LIVES ALL BECAUSE CHEVY USED A CHEAP, POORLY DESIGNED PART FOR THIS!

THE BRAKE PEDAL IN MY CRUZE WILL NOT LET YOU PUSH IT DOWN. IT FEELS THAT THERE IS SOMETHING BLOCKING IT WHICH WILL NOT ALLOW YOU TO BRAKE WHEN NEEDED. THE FIRST TIME THIS HAPPENED WAS IN 2015 IN WHICH WE LEARNED OF A RECALL (13V360000) FOR THE MICROSWITCH IN THE POWER BRAKE VACUUM PIPE ASSEMBLY. WE TOOK IT TO A CHEVROLET DEALERSHIP & WAS TOLD THE SWITCH WAS REPLACED. IN 2016 THE SAME THING HAPPENED, WHILE ACCELERATING SOMEONE PULLED OUT IN FRONT OF ME & WHEN I WENT TO STOP THERE WAS NO BRAKES BECAUSE THE PEDAL WOULD NOT PUSH. NO ACCIDENT OCCURRED AS I WAS ABLE TO AVOID THE OTHER VEHICLE. TOOK THE CAR BACK TO DEALERSHIP WHERE NO ONE THERE WAS ABLE TO GET IT TO HAPPEN AGAIN SO THEREFORE WAS TOLD NOTHING WAS WRONG, BUT I DIDNT PUSH THE BRAKES HARD ENOUGH IN JULY 2017, WHILE BACKING OUT OF A PARKING SPOT, WENT TO STOP TO PUT THE CAR INTO DRIVE, THERE WAS AGAIN NO BRAKES. WE TOOK THE VEHICLE BACK AGAIN TO THE DEALERSHIP BECAUSE ONCE AGAIN THE BRAKES WERE NOT WORKING & THE BRAKE PEDAL HAD TO BE STOMPED ON TO GET IT TO EVEN MOVE A LITTLE BIT. WAS TOLD THAT THE MASTER CYLINDER HAD GONE OUT IN THE CAR AND THAT THE BRAKE BOOSTER MAY ALSO NEED TO BE REPLACED AS WELL. WE THEN HAD THE MASTER CYLINDER REPLACED. THAT DID NOT FIX THE PROBLEM. SO THEN WE HAD THE BRAKE BOOSTER REPLACED. WE PICKED UP THE VEHICLE ONLY TO FIND OUT WHEN ACCELERATING BUT NEED TO STOP THERE IS AGAIN NO BRAKES. THE CAR IS BACK AT THE DEALERSHIP WHO IS NOW STATING THAT IT COULD POSSIBLY BE THE BREAK BOOSTER CHECK VALU

WHEN I TRY AND START MY CAR SOMETIME IT STALLS LIKE IT DOESN'T WANT TO CRANK UP AND WHEN I FINALLY DO GET IT CRANK THE EMERGENCY LIGHTS FLASH, POWER STEERING COMES ON THE SCREEN AND THEN WINDSHIELD WIPERS COME ON. I HAD THIS PROBLEM PREVIOUS A COUPLE MONTHS AGAIN TO WHERE WHEN I CRANK IT THE TRUNK CAME OPEN AND THE STABILITAK AND JERK AND OTHER THINGS WOULD POP UP. THEY PUT IT ON THE MACHINE AND IT SAID IT WAS MISFIRES SO I WENT AND GOT IT FIXED NOW IT'S HAPPENING AGAIN.

MY CAR WILL NOT GO INTO REVERSE AND HESITATED TO GIVE GAS AND NOW MY CAR WON'T GO INTO ANY GEAR , I CURRENTLY SEE ONLINE OTHER PPL WITH THIS CAR THAT HAVE THE SAME PROBLEM.

THE REAR CENTER BRAKE LIGHT STAYS LITE EVEN AFTER TAKING FOOT COMPLETELY OFF THE BRAKE PEDAL. I HAVE TO MANUALLY WITH MY FOOT LIFT /PUSH UP THE BRAKE PEDAL LIGHTLY IN ORDER TO HAVE THE BRAKE LIGHT TURN OFF. THIS HAPPENS VERY FREQUENTLY WHEN DRIVING IN HEAVY STOP AND GO TRAFFIC ON THE HIGHWAY.

WHILE DRIVING DOWN THE ROAD DOWN THE ROAD, RADIO TURNS ON AND OFF , AC STOPPED BLOWING, LIGHTS FLASHING ON AND OFF, STABILITY TRACK FLASHING, THIS IS A PROBLEM, FIX IT, TOO MANY PEOPLE ARE HAVING THE SAME ISSUE! UNACCEPTABLE!

ON AUGUST 19, 2017, I WAS ON THE ROAD, DROVE PASSED SOUTH CENTER MALL WHEN I FELT THAT THERE WAS SOMETHING WRONG WITH MY ENGINE BECAUSE IT WASN'T DRIVING FAST AS USUAL. I PULLED OVER TO THE SIDE OF THE ROAD, AT INSPIRUS CREDIT UNION IN TUKWILA TO CHECK THE ENGINE IF IT WAS OKAY WHEN I SMELLED A FAINT SCENT OF SMOKE. I DROVE BACK HOME TO PARK IT FOR FEAR OF THE ENGINE EXPLODING. OUR FAMILY MECHANIC CHECKED THE ENGINE AND SAID THAT THE FAN IS TOO LOUD AS IF SOMETHING IS CAUSING IT TO BE OVERWORKED. THE ENGINE FAN HAS ALWAYS BEEN LOUD AFTER MY OIL CHANGE ON JULY 21, 2017. THE ENGINE LIGHT HAS NOT BEEN TURNED OFF SINCE THE OIL CHANGE AND I KNOW THAT THERE IS SOMETHING WRONG WITH THE VEHICLE. ALSO, I ENTERED THE VIN NUMBER ONLINE AND IT SAID THAT THE RECALL ON MY CAR IS INCOMPLETE. THE DEALER DID NOT INFORM ME ABOUT THE RECALL NOR MENTIONED ANYTHING ABOUT IT WHEN I BOUGHT IT. THEY DID NOT GIVE ME A WRITTEN LETTER OF THE RECALL OR EVEN SPECIFIED THE RECALL BEING INCOMPLETE.

WIPERS STARTED STOPPING WHEN ON. IF YOU TURN THEM OFF AND THEN ON THEY WORK FOR A VERY SHORT TIME THEN STOP AGAIN. WHEN THE WIPERS ARE IN THE OFF POSITION THEY STOP RIGHT IN FRONT OF THE DRIVERS VIEW. TOOK TO DEALER, DEALER STATED THE BODY CONTROL MODULE WAS GOING OUT AND WOULD AFFECT MORE AND MORE OF THE CAR AND COULD POSE A SAFETY HAZARD.

A LOSS OF BRAKING ASSISTANCE WILL REQUIRE EXTRA PEDAL FORCE AND/OR DISTANCE TO BRING THE VEHICLE TO A STOP, INCREASING THE RISK OF A CRASH.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING IN REVERSE, THE BRAKE PEDAL WAS APPLIED BUT IT FAILED TO RESPOND. THE CONTACT CALLED A LOCAL DEALER: NORTH BRANCH CHEVROLET LOCATED AT 38420 TANGER DR NORTH BRANCH MN 55056. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE # 8-316800 BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

CHEVROLET CRUZE 2012 DELAYED STEERING WHEN TURNING, THEN SLUGGISH WOULD NOT GO PAST FIRST GEAR. I WAS DRIVING ON CITY STREET NOTICED DIFFICULTY TURNING AND SLOWNESS SO STOPPED AT NEAREST GAS STATION. GOT VEHICLE TOWED TO DEALER AND DIAGNOSED WITH TRANSMISSION FAILURE. THIS WAS SUDDEN, ALWAYS KEPT UP WITH REGULAR MAINTENANCE, OIL CHANGES & TUNE UPS! THIS SHOULD NOT HAPPEN TO A CAR BARELY 5 YEARS OLD CAR AND WELL MAINTAINED!

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS LOW SPEEDS, THE BRAKES DID NOT ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AFTER SEVERAL ATTEMPTS, THE BRAKES ENGAGED WHEN THE CONTACT REMOVED HER FOOT FROM THE BRAKE PEDAL. HIGHPOINT AUTO IN CADILLAC, MICHIGAN WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN AN UNKNOWN RECALL FOR THIS ISSUE. THE DEALER STATED THAT THE POWER VACUUM ASSEMBLY WAS THE AFFECTED PART. THE CONTACT STATED THAT THE DEALER COULD NOT DUPLICATE THE FAILURE ON MORE THAN ONE OCCASION PRIOR TO DISCOVERING THAT THE POWER VACUUM ASSEMBLY WAS FAULTY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THE VIN DID NOT QUALIFY UNDER THE RECALL DUE TO THE DATE OF MANUFACTURE, AND BECAUSE THE VEHICLE EXCEEDED THE THREE YEAR 36,000 MILE WARRANTY. THE FAILURE MILEAGE WAS 79,000.

2012 CHECK CRUZE W VIN NUMBER THAT SHOWS NO RECALL HAS THE SAME PROBLEM AS RECALLED CARS. DATED AND MFRD IN THE SAME MONTHS. TRANSMISSION PROBLEM "SURGING" OR JUMPING OUT OF GEAR AND THEN BACK IN. LATER THE CAR DID NOT GO IN REVERSE FROM A PARKED POSITION AND FINALLY, THE CAR STOPPED 100% AND WOULD NOT DRIVE. AT NO TIME WAS THE CAR BEING RACED, AT HIGHWAY SPEEDS OR STRUGGLING WITH LARGE HILLS OR ETC. SPEEDS WERE AT SIDE ROAD SPEEDS OF 0(PARKING LOT) -25-35 MPH ZONES. MILEAGE IS AT 72,000 MILES CLEARLY WITHIN THE 1000,000 MILE TIMEFRAME. THIS TRANSMISSION PROBLEM FROM LOOKING AT ALL OF THE REPORTED ACROSS THE NET SHOULD BE DEFINITIVELY ON RECALL AS I'VE READ MANY REVIEWS ABOUT THE 2011 AND 2012 MODELS HAVING THESE TRANSMISSION PROBLEMS. ALL 2012 MODELS NOT JUST SOME OF THE DATES. IT CLEARLY APPEARS THAT ALL MONTHS OF 2012 MODELS WERE AFFECTED.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE REVERSING AT 2 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE FAILED TO SLOW DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MICRO SWITCH IN THE POWER BRAKE VACUUM PIPE ASSEMBLY FAILED AND THE SWITCH, VACUUM PUMP, AND PIPE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

(THIS LETTER IS ABOUT HOLDING INDIVIDUALS ACCOUNTABLE FOR THEIR RESPONSIBILITIES.) WE PURCHASED A NEW CAR IN 2012 A CHEVY CRUZE , THE TRANSMISSION FAILED ON 7-15-2017 IT NEEDS A REBUILD . ( THIS TO US IS UNACCEPTABLE ) WE HAVE NEVER HAD A VEHICLE WITH THIS ISSUE . WE ALWAYS TAKE CARE OF PREVENTIVE MAINTENANCE ON TIME AND WHEN IT'S DUE. THE FLUIDS IN THIS CAR ARE NEVER LOW OR LEAKING , IT NEVER PULLS OR HAULS LOADS, IT'S NEVER ABUSED OR OVERHEATED TO CAUSE THIS ISSUE. WE HAD THE CAR TOWED BY AAA 7-17-2017 TO MASTER TRANSMISSION IN ROSEMOUNT MN , AFTER LEARNING THIS WILL COST $3500.00 TO REPAIR , WE CALLED CHEVROLET CUSTOMER ASSISTANCE CENTER AT 1-800-222-1020 ON 7-18-2017 TALKED TO ARLEEN, WE EXPLAINED OUR SITUATION SHE TOOK OUR INFORMATION , GAVE US A CASE # 8-3096863922, SHE SAID SHE COULD HELP, THEY WILL TAKE CARE OF THIS AND NOT TO WORRY. SHE TRANSFERRED US TO GM ROADSIDE ASSISTANCE AND THEY TOWED THE CAR TO VALLEY CHEVROLET DEALERSHIP IN HASTINGS MN. ON 7-20-2017 THIS DEALERSHIP CALLED US AND SAID THEY RECEIVED AN EMAIL FROM CHEVROLET STATING CHEVROLET WILL PAY ZERO FOR THIS REPAIR. THE PROBLEM IS ( WHY DID THEY SAY THEY CAN HELP & WILL TAKE CARE OF THIS ) THEN TOW THE CAR WILLINGLY TO THE DEALERSHIP AND THEN REVERSE THEIR DECISION ? ON TOP OF ALL THIS THE DEALERSHIP WANTS EVEN MORE MONEY OVER $3700.00 TO REPAIR. THIS CHEVROLET CORPORATION MADE OUR SITUATION EVEN WORSE BECAUSE THEY DON'T STAND BEHIND THEIR PRODUCT OR WORDS. IT'S A HIGHER REPAIR AT DEALERSHIP AND THEY WILL

CAR WONT TURN OFF EVEN WITH KEY OFF LIGHTS STAY ON TOO OTHER TIMES CAR JUST TURNS OFF WHILE STILL ON DRIVE BUT GM CALMS NO RECALLS !

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE ECO. WHILE DRIVING VARIOUS SPEEDS, A "TURN AIR CONDITIONER OFF, ENGINE OVERHEATING" MESSAGE APPEARED. THE CONTACT TURNED OFF THE AIR CONDITIONER; HOWEVER, SEVERAL MINUTES LATER, AN "ENGINE OVERHEATING" MESSAGE DISPLAYED. THE CONTACT PARKED THE VEHICLE, TURNED OFF THE ENGINE, AND WAITED TEN MINUTES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT ANY WARNING MESSAGES APPEARING. HOWEVER, LATER IN THE DAY, THE ENGINE OVERHEATING MESSAGE DISPLAYED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (FIRESTONE COMPLETE AUTO CARE 1031 MT ZION RD, MORROW, GA 30260 (770) 225-1530) WHERE IT WAS DIAGNOSED WITH A THERMOSTAT HOUSING AND THERMOSTAT FAILURE WHICH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE VEHICLE WAS DESIGNED TO WITHSTAND THE HEAT CONDITIONS IN A STATE SUCH AS GEORGIA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,695.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT HAD TO APPLY EXTRA FORCE TO THE BRAKE PEDAL. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AUTO ZONE WHO FOUND FAILURE CODES FOR THE ECM AND BRAKES. THE DEALER WAS CONTACTED AT 319-393-3300 AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE BROUGHT IN TO BE DIAGNOSED. THE DEALER ALSO STATED THAT EVEN THOUGH THE VEHICLE EXPERIENCED THE FAILURES IN A RECALL ,IT DID NOT MEAN HER VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL UNDER THE VIN, AND THAT A MANAGER WOULD CONTACT HER BACK. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,600.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE STATIONARY, THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SMOKE CAME FROM UNDER THE HOOD OF THE VEHICLE DIRECTLY AFTER THE VEHICLE WAS PURCHASED. CHEVROLET OF BROADSHEADVILLE, PENNSYLVANIA WAS MADE AWARE OF THE SERIES OF FAILURES AND DIAGNOSED THAT THE ENGINE COOLANT THERMOSTAT WAS FAULTY. IN ADDITION, THE TRANSMISSION WAS REPLACED, UNDER A MANUFACTURERS RECALL, BUT THE FAILURE RECURRED THEREAFTER. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO GET USED TO THE NEW TRANSMISSION AND THE WAY THE VEHICLE OPERATED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY IN REGARDS TO THE MILEAGE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/06/17*LJ *JS

EXHIBITING THE ROCK HARD BRAKE ISSUE THAT CHEVY ISSUED RECALL 12213 AND 12213A FOR, BUT MY VIN IS NOT COVERED BY THE RECALL.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT VEHICLE WAS SERVICED PER A MANUFACTURER VOLUNTARY EMISSION RECALL: 14801 (ENGINE) TO REPROGRAM THE ENGINE CONTROL MODULE. AFTER THE VEHICLE WAS REPAIRED AT JOHN DONOGHUE AUTOMOTIVE (363 VINSON BLVD, WHITEVILLE, NC 28472 (910) 642-2400), THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS SERVICED PER A MANUFACTURER RECALL: 12213 (BRAKES) WHERE THE BRAKE VACUUM MICRO SWITCH WAS REPLACED. HOWEVER, THE BRAKE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS THEN TAKEN BACK TO JOHN DONOGHUE AUTOMOTIVE, BUT THE FAILURE COULD NOT BE DUPLICATED. RECENTLY, DRIVING 35 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL INCREASED WHILE THE AIR CONDITIONER WAS TURNED ON. WHEN THE AIR CONDITIONER WAS TURNED OFF, THE TEMPERATURE GAUGE DECREASED. THE CONTACT ALSO STATED THAT THE FAN WOULD REMAIN ON FOR SEVERAL MINUTES AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. DUE TO THE DIAGNOSTIC FEES, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS 57,395. ...UPDATED 10/19/17 *BF *JS

INTERMITTENT REDUCTION OR LOSS OF BRAKE ASSIST. THE LOSS OF BRAKING ASSISTANCE REQUIRES EXTRA PEDAL FORCE AND/OR DISTANCE TO BRING THE VEHICLE TO A STOP.