TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO EXERT EXTRA FORCE TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO BEDARD BROS. AUTO SALES (391 S STATE RD, CHESHIRE, MA 01225, (413) 743-0014) AND WAS INFORMED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
2012 Chevrolet Cruze complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
I GOT GAS ON JUNE 1ST AND NOT EVEN 15 MILES AFTERWORDS MY CHECK ENGINE LIGHT CAME ON. I CHECKED TO MAKE SURE THE GAS CAP WAS ON PROPERLY AND LIGHT STILL DID NOT GO OFF. I TOOK CAR TO GET OBDII READ AND IT STATED THAT THE MASS AIR FLOW SENSOR WAS BAD AND ALSO THE FUEL INJECTORS AS WELL. ONE MECHANIC STATED IT WAS FROM BAD GAS BUT WAS UNABLE TO PROVE IT. I HAVE DONE PERSONAL RESEARCH AND FOUND THAT THE PCV IS CLOGGED AND NEEDS TO BE REPLACED OR CLEANED. THE CAR PROCEEDS TO RUN "ROUGH" AND STALLS WHEN PLACED IN PARK. I HOWEVER DON'T NOTICE A PROBLEM WHEN IN MANUAL GEAR.
BELT TENSIONER BOLT CAME OUT AND IS NOW STUCK IN A SPRING IN THE ENGINE..THE LIGHT ON MY RADIO FADES IN AND OUT.. ROTOR ON DRIVERS SIDE HAD DEFORMITY TO IT .STILL HAVE THE ROTOR AND THE SPRING IS STILL STUCK IN ENGINE I CAN'T AFFORD TO GET IT FIXED
WHILE PARALLEL PARKING ON A CITY STREET, BRAKES BECAME UNRESPONSIVE AND I ALMOST HIT ANOTHER CAR. I HAVE HAD TO HAVE THE BRAKE BOOSTER PUMP REPLACED TWICE IN TWO YEARS AND NOW IT NEEDS TO BE REPLACED AGAIN BUT DEALER WON'T ACKNOWLEDGE THAT THERE IS A KNOWN ISSUE AND BECAUSE IT IS NOT INVOLVED IN A RECALL, WHY I DO NOT KNOW, I MUST PAY OUT OF POCKET. 3 BOOSTER PUMPS IN 2 YEARS BUT NO RECALL???
INFOTAINMENT SYSTEM NOT WORKING. THE STEREO SYSTEM DOES NOT WORK PROPERLY. IT WILL TURN ON OR OFF ON WITHOUT INPUT FROM A HUMAN. NOT HAVING A STEREO IS NOT A PROBLEM, BUT THE TURN SIGNALS AND HAZARD LIGHT CLICKING ARE NOT PRESENT WHEN THE RADIO IS NOT OPERATING. NOT HAVING AUDIO OF THE TURN SIGNALS REQUIRES THE DRIVER TO TAKE THEIR EYES OFF THE ROAD TO OBSERVE WHETHER EITHER TURN SIGNAL ARE OPERATING. THIS DRIVER HAS RIDDEN AROUND WITH A TURN SIGNAL FOR SOME LENGTHS OF TIME, POSSIBLY CONFUSING OTHER DRIVERS. THE RADIO AND VEHICLE DINGS AND CLICKS SHOULD BE INDEPENDENT FOR SAFETY ALERTS.
CAR DOES NOT RUN RIGHT. WHEN ACCELERATING THE CAR DOES NOT BUDGE AND STALLS OUT. FOUND OUT IF THE AC IS OFF IT IS LESS LIKELY TO STALL OUT AFTER STOPPING. WAS TOLD IT IS A POSSIBLE CLOGGED CATALYTIC CONVERTER. THE STABILITRAK AND TRACTION CONTROL WANINGS POP UP. TOOK IT TO AUTO ZONE AND THEY TOLD ME IT WAS BAD GAS. SOMETHING IS OFF AND IT'S NOT A EASY DIAGNOSIS.
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
DANGEROUS TO DRIVE THIS CAR 2012 CHEVY CRUZ. MY CC 12 DECIDED TO JERK, SHAKE, ALL PANELS STARTING FLASHING, SHAKE, MAKE NOISE AND INCREASE SPEED AND THEN SUDDENLY BRAKES KICK IN AND IT STOPPED IN THE MIDDLE LANE OF I95. BECUS POWERTRAN IS OVER BY 1 YEAR, CHEVROLET WONT DO ANYTHING ABOUT IT. THEY SAID TO TAKE TO OFFICIAL CHEVY DEALERSHIP. WHICH NOW INCURRED A COST OF 370 WITH DISCOUNT. THEIR REP TOLD ME A EACH TIME I CALL THA THE POWERTRAIN IS OVER HOWEVER CONSIDERING THE TROUBLE WITH THE VEHICLE, YOU ARE ON THE PERIMETERS OF THIS. WE GET THE DIAGNOSTICS AND WORK WITH YOU POSSIBLE PICKING UP SOME IF NOT ALL OF THE COST. NO SUCH THING, INSTEAD THEIR SENIOR ADVISOR ADVISED ME I AM [XXX] OUT OF LUCK ON A 6 YRS OLD CAR WITH APPROX. 79 THOUSAND MILES. THAT'S THEIR RESPONSE. OUT OF CAR NOW 11 DAYS, HANDED A BILL FOR 370.00 TO TELL ME THE SAME THING MY MECHANIC TOLD ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEN THE CAR IS IN REVERSE, THE BRAKES BARELY WORK. YOU MUST FULLY DEPRESS THE BRAKE PEDAL, AND EVEN THEN, IT WILL NOT STOP IMMEDIATELY. THIS PROBLEM OCCURS WHEN THE VEHICLE IS IN MOTION AND IN REVERSE. IN DRIVE, THE BRAKES WORK AS THEY SHOULD. I BELIEVE THIS VEHICLE SHOULD BE INCLUDED IN THE CURRENT RECALL ON 2012 CHEVY CRUZES IN WHICH THERE IS AN ISSUE WITH THE ELECTRIC VACUUM PUMP, CAUSING THE FAILURE OF THE BRAKES. THAT RECALL NUMBER IS 13V360000. THIS COULD CAUSE SERIOUS INJURY OR DEATH.
DRIVING CHEVROLET CRUZ(2012) AND BRAKES FAILED CAUSING TO REAR END ANOTHER VEHICLE. CERTIFIED AUTO MECHANIC EXAMINED AND SAID FAILURE OF MASTER CYLINDER. CAR WAS TOWED DUE TO LACK OF BRAKES. OTHER DRIVER FILED A CLAIM AGAINST MY INSURANCE AND STATED INJURY SUFFERED. THUS OCCURRED ON INTERSTATE 460 W. ROANOKE COUNTY VA.
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CONTINUED TO MOVE FORWARD. THE EMERGENCY BRAKE ALSO FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE MOTOR SWITCH AND POWER BRAKE VACUUM SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED A LOCAL DEALER (ROGER DEAN CHEVROLET, 101 SW PINE ISLAND RD, CAPE CORAL, FL 33991, (239) 574-3326) AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC) IN 2014 AT 9,000 MILES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 42,300.
WITHOUT ANY PREVIOUS PROBLEMS BEFORE THIS DAY.. MY TRANSMISSION WENT OUT WITH ONLY 80,000 MILES ON JUNE 7, 2018. BEING ON A BUSY 2 LANE, CURVY HIGHWAY, MY CAR JUST COMPLETELY WENT OUT OF GEAR AND THANKFULLY I WAS ABLE CRUISE OFF TO THE SIDE. A FEW MINUTES LATER AN ALERT THAN CAME UP ON MY DASH AND SAID "TRANSMISSION HOT, IDLE ENGINE". I HAD BOUGHT THIS CAR IN 2014 WITH ONLY ONE PREVIOUS OWNER THAT TOOK REALLY GOOD CARE OF IT. IT IS RIDICULOUS FOR MY TRANSMISSION TO GO OUT WITH SUCH LOW MILEAGE AND TO HAVE TO PAY $5,000 FOR A NEW ONE AND PLUS THE CAR PAYMENTS I STILL HAVE ON IT. UNFORTUNATELY, I AM NOT THE ONLY PERSON TO HAVE THIS ISSUE. THERE ARE MANY OTHERS. JUST BECAUSE THEY LOOK NICE DOESN'T MEAN IT WILL LAST LONG.
THE 'SERVICE AIRBAGS' MESSAGE SUDDENLY BEGAN APPEARING, DISAPPEARING, AND REAPPEARING. THE ISSUE APPEARS TO BE ASSOCIATED WITH THE CAR'S MOVEMENTS AND WHETHER THE CAR WAS PARKED OUTSIDE DURING A HOT DAY ' WHICH IS THE CASE FOR MOST WEEKDAYS. THE ISSUE SEEMS ODD CONSIDERING THE 2013-2014 CHEVROLET CRUZE MODELS HAVE A RECALL FOR A DEFECTIVE AIRBAG PART, BUT NOT THE 2012 MODEL. YET, WE SEEM TO BE HAVING THE VERY SAME ISSUE. IN ADDITION, I AM THE VEHICLE OWNER'S SON, AS THE OWNER HAS DIFFICULTY GOING THROUGH THESE STEPS ONLINE. AS SUCH, I AM CURRENTLY UNABLE TO UPLOAD A PICTURE.
TRANSMISSION FAILED ON A BUSY HIGHWAY OUT OF NOWHERE. I SLOWED DOWN DUE TO TRAFFIC, AND MY VEHICLE STALLED. I FELT A SHUDDER / POP, AND I WAS NOT ABLE TO ACCELERATE TO GET MY CAR MOVING AGAIN. I WAS LUCKY NOT TO BE IN A SERIOUS ACCIDENT. CONVENIENTLY FAILED RIGHT OUT OF WARRANTY.
MY CAR IS VERY DANGEROUS! SHUTS OFF WHILE ON FREEWAY! JERKS FORWARD WHILE ON BRAKES, CAUSED AN ACCIDENT! CRUISE CONTROL DOES NOT WORK! ELECTRICAL THINGS FLASHING ALL THE TIME! JERKS AND LOCKS UP ALL 4 WHEELS WHILE DRIVING! JUST TODAY IS SHUT DOWN ON THE HIGHWAY I STRUGGLED TO GET IT HOME WHILE THE RPM'S WERE UP ABOVE 6! YOU NAME IT, IT HAS IT. THINK THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST THE MAKERS OF THIS VEHICLE!! CLASS ACTION LAWSUIT!!!!!
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 4 MPH, THE CRUISE CONTROL SEIZED AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IN REVERSE. IN ORDER TO STOP THE VEHICLE, EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL. THE FAILURE OCCURRED SEVERAL YEARS AGO AND WAS TAKEN TO RILEY CHEVROLET BUICK GMC (2033 CHRISTY DR., JEFFERSON CITY, MO 65101). THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE SPECIFICS WERE NOT PROVIDED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED WITH A BRAKE MICRO VACUUM SWITCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT STATED THAT SIGNIFICANT PRESSURE WAS APPLIED TO THE BRAKE PEDAL; HOWEVER, THE CONTACT STILL REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. EARNHARDT CHEVROLET IN CHANDLER, ARIZONA WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
IT HAS BEEN A KNOWN ISSUE ALL OVER THE INTERNET THAT THE 2012 CRUISE HAS HAD A PROBLEM WITH ITS ELECTRICAL SYSTEM. ALONG WITH MYSELF MANY OTHERS HAVE NOTED THAT WHILE DRIVING THE CARS ELECTRICAL SYSTEM GOES OUT DISABLING THE POWER STEERING, RADIO, GAS, ANYTHING TIED IN WITH THE ELECTRICAL SYSTEM. THIS HAS CAUSED MANY ACCIDENTS AND HAS NEARLY CAUSED MY SIGNIFICANT OTHER AND MYSELF ON 3 SEPARATE OCCASIONS TO NEARLY RUN INTO A POLE OR DITCH. THIS IS A SAFETY HAZARD NOT ONLY TO THE DRIVER OF THE VEHICLE BUT TO OTHER VEHICLES OR PEDESTRIANS.
MY CAR JERKED A FEW TIMES BEFORE IT STOPPED IN MOVING TRAFFIC GOING 30 MILES AND WITHOUT WARNING EXCEPT CLICKING NOISES. I HAD MY THREE GRANDKIDS WITH ME. I COASTED TO GET OUT OF TRAFFIC. WAS TOLD MY TRANSMISSION WENT. II AM THE ONLY OWNER, 68,000 MILES ON MY CAR. I AM HIGHLY UPSET. PLEASE ADVISE.
I WAS DRIVING DOWN INTERSTATE WITH NO OVERHEADS NO CAR IN FRONT OR BACK OF ME AND MY SUNROOF EXPLODED. SHATTERED GLASS FILLED MY CAR AND IT WAS SO SCARY. I HAVE NO IDEA WHY THIS HAPPENED, HOWEVER GM NEEDS TO FIND OUT WHY THEIR SUNROOFS WILL EXPLODE AND SHATTER. I WANT IT REPLACED, WHAT DO I DO?
I HAVE TO PUSH HARDER ON THE BRAKE PEDAL TO BRAKE ON TIME OR BRAKE AT ALL. TO NOT REAR END THE VEHICLE IN FRONT OF ME AND CAUSE AN ACCIDENT.
BURNING OIL SMELL STARTED AFTER AN OIL CHANGE. I HAVE REPLACED THE INTAKE TUBING THAT LEADS IN THE TURBO BECAUSE WHEN I REPLACED THE THROTTLE POSITION SENSOR IN THE TURBO AREA, THERE WAS OIL IN THE TURBO INTAKE. IT HAS LOST SOME POWER SINCE I STARTED EXPERIENCING THE BURNING SMELL. IT NOW SMELLS LIKE PLASTIC BURNING SINCE REPLACING THE INTAKE TUBING/GASKET.
EVEN AFTER FREE REPAIR DUE TO BEING COVERED UNDER WARRANTY, THE NEW PCV VALVE AND COVER ARE LEAKING AGAIN. ENGINE IDLES ROUGHLY, BOTH IN PARK AND IN DRIVE. THIS IS A KNOWN ISSUE WITH CHEVROLET CRUZE, BUT MY VIN IS NOT PART OF THE RECALL. MAIN ERROR CODE P0171- BANK 1 SYSTEM TOO LEAN- IS BEING PICKED UP (CHECK ENGINE LIGHT CAME ON YESTERDAY MORNING (APRIL 10, 2018)), ALONG WITH ERROR CODES: P0106, P015B, P0236, P0237, P1101, P112D.
WHEN EXITING THE FREEWAY COMING TO A STOP MY CAR COMPLETLY SHUTS OFF. HAVING TO PUT IT IN PARK TO RESTART
ENGINE COOLANT STENCH AND LOSS OF COOLANT SINCE DAY ONE! I NOW HAVE JUST OVER 45,600 MILES AND PER THE DEALER A NEED A TEMP SENSOR HOUSING AND THERMOSTAT. WHILE DRIVING I GOT A MESSAGE ON THE DASH READING "AC OFF DUE TO HIGH ENGINE TEMP" AND THE COOLANT TEMP READ - - - AND THE NEEDLE ON THE TEMP GAUGE DROPPED TO LOW FROM A PRIOR MIDWAY POINT AND COOLANT TEMP OF 218 DEGREES. BACK IN 2014 I SUDDENLY HAD BLACK SMOKE COMING FROM TAILPIPE AND THE "DEALER REPLACED THE WATER PUMP ASSEMBLY WITH NEW BASE AND THERMOSTAT." I ALSO HAD A "SERVICE STABILITRAC" NOTICE AND SUDDEN LOSS OF POWER WHILE DRIVING BACK IN 2015 AND THE DEALER SAID THEY COULDN'T DUPLICATE THE ISSUE BUT THAT I NEEDED A NEW COIL PACK WHICH I HAD TO PAY FOR AND REPAIR ON MY OWN EVEN THOUGH CAR WAS STILL UNDER WARRANTY!! THIS VEHICLE HAS SMELLED LIKE ANTIFREEZE SINCE THE DAY I BOUGHT IT, BRAND NEW, FROM THE DEALER THAT WAS PERFORMING ALL THE SERVICES. IN ADDITION, THE BACK WINDOW LEAKED FROM DAY ONE AND I HAD 2" OF STANDING WATER IN MY TRUNK AND I HAD TO PAY, OUT OF MY OWN POCKET!!, TO REPLACE THE REAR WINDOW = TWICE!!! THIS CAR IS A PIECE OF JUNK AND HAS BEEN NOTHING BUT PROBLEMS AND THE DEALER HAS FORCED ME TO DO REPAIRS THAT SHOULD HAVE BEEN COVERED BY THE WARRANTY. I AM SICK AND TIRED OF THE STENCH OF ANTIFREEZE AND THE FACT THAT I NOW HAVE TO REPAIR THE THERMOSTAT HOUSING AND THERMOSTAT DUE TO ENGINE OVERHEATING!!!
2012 CRUZ NEW FROM THE DEALER AND NEVER HAD AN ISSUE WITH MY CAR OTHER THAN A WATER PUMP ONLY REG MAT ALWAYS PRAISED HOW GREAT MY CAR WAS AND IT IS THE FIRST NEW CAR I EVER BOUGHT. MY CAR HAS 69K MILES ON IT AND MY WARRANTY WAS 5YRS 100K MY WARRANTY WAS JUST UP THIS PAST OCT AND SUNDAY MY CAR WOULDN'T ACCELERATE OR SHIFT AND SOUNDED HORRIBLE IN REVERSE. I HAD MY CAR TOWED TO MY WORK FOR DIAGNOSTICS AND THERE WERE ISSUES WITH THE TRANS SO WE TRIED TO DRIVE IT TO THE DEALER AND IT DIDNT MAKE IT SO YET ANOTHER TOW. THE DEALER HAD TO DIAGNOSE THE CAR WHICH WAS $125.00 I GOT A CALL LATE AFTERNOON THE NEXT DAY AND WAS TOLD THE 3T AND 5T WAVE / CLUTCH PLATES BROKE IN MY CAR AND THEY WOULD NEED TO REPLACE THEM AS WELL AS THE CLUTCH, PISTON, SEALS, ECT AND THE COST WOULD BE $3100.00 PLEASE ALSO KEEP IN MIND I OWE $900 ON THE CAR, THE SERVICE DEPT SAID WE HOPE GM WILL PAY FOR MAJORITY OR MOST OF THE COST BC THIS SHOULDN'T HAVE HAPPENED. I WAS TOLD THAT THEY WOULD ONLY COVER 30% SO OUT OF POCKET ABOUT $2200 I SAID THAT IF ITS SOMETHING THAT SHOULDN'T HAVE HAPPENED WHY WOULD I HAVE TO PAY SO MUCH I KNOW I'M 5 MONTHS OUT WARRANTY BUT IM STILL UNDER 100K MILES I CALLED GM AND ASKED ABOUT GOOD FAITH WARRANTY AND STATED MY SITUATION. TWO DAYS LATER THEY AND I WAS TOLD THAT THEY WILL NOT HELP ANYMORE WITH THE COST, BC OF THE YR WARRANTY, IVE ONLY BOUGHT ONE CAR FROM THE DEALER, AND I DID NOT TAKE MY CAR TO THE DEALER FOR ROUTINE MAT.... I TOLD THE REP THAT MY DAD WHO IS A MECHANIC DID MY OIL
2012 CRUZE LT. THE THIRD TURBO WAS INSTALLED 2 DAYS BEFORE EXTENDED WARRANTY EXPIRED. IT HAS 56668 MILES NOW. I SPENT 4 HOURS PUTTING GLUE PUTTY IN THE CRACKS ON THE BOTTOM INTAKE MANIFOLD, TO PLENUM JUNCTION CORNERS OF CYLINDERS 2 AND 4 BECAUSE OF THE GM PLASTIC [XXX], CURING THE LOW BOOST AND LEAN MIXTURE CODES AT IDLE, ON EASTER. THE FIRST MONTH I HAD THE CAR THE TRANSMISSION WOULD START IN FIRST SKIP SECOND GEAR REV UP THEN CHIRP THE TIRES UNTIL IT WARMED UP, AND WAS FIXED BY A PROGRAM CHANGE TO A LESSER VERSION AND NOW AT THE HIGHER MILEAGE IT WAITS BEFORE IT ENGAGES FIRST AT ALL. ANOTHER NEAT THING IS TO TURN LEFT AT 5MPH HARD AND FEEL THE CAR DO A JIG TO THE RIGHT FOR AN INSTANT BEFORE CONTINUING ON WITH THE TURN. LASTLY, THE WATER PUMP WAS REPLACED ALONG WITH A CRACKED WATER OUTLET BUT NOT THE ROTTED RECIRCULATION OVERFLOW HOSE THAT BROKE AT 4 AM TO MY FISHING HOLE IN SEPTEMBER. I CAN SAY THAT THE 2017 CRUZE MUST BE BETTER BECAUSE THE DUMDUMS PAID BY THE GM INSURANCE COMPANY TO CHANGE OIL PUT MORE NEW OIL IN THE MOTOR WITHOUT DRAINING IT FIRST. NO SERIOUS ISSUES FOR A WHOLE WEEK I MIGHT BE ABLE TO DRIVE IT BY MAY IT'S BEEN 5 MONTHS SINCE THEN. FYI THE DEALERSHIP WHO PERFORMED THIS FANCY WORK IS NOT IN RIVERTON EITHER.
OVERHEATING. LOUD NOISE IN ENGINE WITH LOSS OF POWER THAT WE DETERMINED TO BE THE TURBO. CARS BREAKS HAVE BEEN CHANGED SEVERAL TIMES SINCE PURCHASE. CONSISTENT WARNING LIGHTS ON DASH. THE CAR HAS A VERY LOUD RATTLING SOUND WHEN DRIVING. IT ISN'T AS LOUND WHEN SITTING STILL AT A REDLIGHT.
AS I WAS DRIVING MY RADIO STARTED GOING ON AND OFF THEN CAR COMPLETELY SHUT OFF STEERING WHILE WENT STIFF TO THE LEFT AND LOCKED AS I WAS ON THE ROAD SCARED THE LIVING SPIRIT OUT OF ME WAS THE SCARIEST EXPERIENCES LUCKLY I WAS ALONE WITHOUT MY KIDS BECAUSE THAT COULD OF BEEN A FATAL ACCIDENT. IN WAS VERY LUCKY IT WAS NOT A BUSY MORNING THE FIRST TIME IT HAPPEN AND I WAS ABLE TO KEEP TO LEFT UNTIL CAR CAME TO A STOP AT THE CURVE. THIS HAS HAPPEN TO ME MORE THAN ONCE THAT I STOPPED DRIVING CAR STOPPED PAYING IT BECAUSE IT WAS A LEMON SO MANY THINGS WENT WRONG 3MNTHS AFTER BUYING CAR AT USED DEALERS I FELT CHEATED AND STUCK I EVEN LOST MY JOB BECAUSE I WASNT ABLE TO GET TO WORK ON TIME OR AT ALL AT TIMES BECAUSE OF CAR PROBLEMS
THREE TRANSMISSION FAILURES IN 5-1/2 YEARS, WITH TOTAL MILEAGE APPROXIMATELY 45,000..ALL THREE FAILURES OCCURRED ON INTERSTATES, RESULTING IN LOSS OF POWER & DRIVABILITY CAUSING IMMEDIATE AND SEVERE DANGER OF HIGH-SPEED COLLISION FORM OTHER TRAFFIC. FIRST FAILURE IN APRIL 2013 AFTER 6 MONTHS OF OWNERSHIP, UNDER 1,500 MILES. CLUTCH PLATE DISINTEGRATED. PROBLEM WAS DETERMINED TO BE A FACTORY DEFECT OF THE TRANSMISSIOM; CAR WAS REPAIRED BY GM (NOT REPLACED). IN MAY 2014 COMPLAINED TO DEALER (HAWK CHEVROLET OF BRIDGEVIEW) OF PROBLEMS WITH CLUTCH - THAT IT WAS FALLING TO THE FLOOR, THERE WAS DIFFICULTY SHIFTING. DEALER CLAIMED TO BE UNABLE TO FIND ANY PROBLEM. COMPLAIMED OF SAME PROBLEM IN OCTOBER 2014 (GM CASE 71-1379518666); AGAIN DEALER "UNABLE TO FIND A PROBLEM". 2ND FAILURE OCCURRED AUGUST 2015; CLUTCH PLATE WAS STUCK TO TRANSAXLE. MILEAGE WAS 14,500. GM CASE #8-1545250753. GM TRIED TO ATTRIBUTE FAILURE TO "NORMAL WEAR". ULTIMATE COVERED THE REPAIR BUT REFUSED TO ADMIT ANY DEFECT. 3RD FAILURE OCCURRED MARCH 9, 2018. AGAIN, CLUTCH PEDAL FELL TO FLOOR AND CAR BECAME UNDRIVABLE. CAR WAS TOWED TO DEALER. GM CASE #8-4000371239.
2012 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO BRAKES MALFUNCTIONING WHEN TRYING TO STOP VEHICLE. *LD THE CONSUMER STATED IT WAS DISCOVERED THAT A BRAKE VACUUM MICRO SWITCH MALFUNCTIONED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. *JS
WHILE DRIVING THE RADIO AND OTHER INTERIOR LIGHTS STARTED FLASHING ON AND OFF. NOW ALONG WITH THAT THE CHECK ENGINE LIGHT IS ON, THE SERVICE STABILTRAC IS ON AND IT WILL LOOSE STEERING ASSIST AT TIMES. TODAY IT STARTED DYING WHEN TAKING OFF AND AT INTERSECTIONS.I HAVE SPOKEN TO A FEW DIFFRENT TECHS AND A COUPLE DIFFRENT SHOPS ON THIS MATTER AND NOBODY HAS ANY ANSWERS AS TO WHAT IT IS THEY ALL HAVE SAID THAT THEY HAVE SEVERAL DOING THE SAME THING AND CAN NOT FIGURE THEM OUT.
I HAVE A VERY IMPORTANT ISSUE I HAVE REGARDING THE 2012 CHEVY CRUZE I BOUGHT ON APRIL 26TH, 2015 WITH APPROXIMATELY 29,000 MILES ON IT. IT WAS PURCHASED THROUGH CARMAX. AS OF THIS TIME MY CAR HAS 60,000 MILES ON IT. ON SUNDAY, FEBRUARY 18TH WHILE I WAS DRIVING THE CAR ON A MAJOR HIGHWAY SUDDENLY, I COULD NOT ACCELERATE FASTER THAN 25MPH, THE CHECK ENGINE LIGHT CAME ON, AND THE 'D' FOR DRIVE STARTED FLASHING AT ME. IT TURNS OUT THAT I NEEDED A NEW TRANSMISSION.
THE CAR WAS MOVING DOWN THE ROAD, AND ALL OF A SUDDEN, THE ENGINE LIGHT CAME ON, 'AC OFF DUE TO HIGH ENGINE TEMPERATURE'- FANS KICKED ON AND RAN NON STOP. COOLANT WAS ADDED IMMEDIATELY ONLY TO FIND OUT THAT THE HEAD CRACKED- THE COOLANT WAS RUNNING INTO THE OIL. THIS CAR WAS NOT VERY OLD AND IT FOR NO REASON SHOULD HAVE CRACKED. I THINK IT IS IN RELATION TO RECALL CAMPAIGN 12081.
INTERIOR DOOR HANDLES PEELING
SINCE NOVEMBER 2016 AT 56,000 MILES THE CAR HAS BEEN CONSTANTLY OVERHEATING. THE ENGINE COOLANT FLANGE, WATER PUMP, AND THERMOSTAT HAVE BEEN REPLACED 2XS. WHEN THIS HAPPENS THE CAR FLASHES SPORADIC MESSAGES SUCH AS A/C OFF HIGH ENGINE HEAT, SERVICE STABILITRAK, CHANGE OIL, ETC. THE CAR ALSO HAS STARTED LEAKING OIL. FINALLY ON FEBRUARY 10TH, 2018 THE CAR HAD THESE SAME ISSUES AGAIN AND THIS TIME THE ENGINE WENT ENTIRELY. THE CAR HAD TOTAL ENGINE FAILURE AT 83,500 MILES AND NOW REQUIRES A NEW ENGINE. THIS IS THE WORST CAR I HAVE EVER OWNED AND I WOULD NEVER RECOMMEND IT TO ANYONE. UPON GOING ONLINE EVERYONE HAS THESE SAME EXACT ISSUES SO I HAVE NO IDEA WHY MASSIVE RECALLS HAVE NOT BEEN MADE.
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS CONTACT AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE AS WELL AS REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
WHEN YOU TURN THE DIAL TO USE THE WIPERS. IT DOES NOT WORK. YOU CAN PUSH IT, TO SPRAY THE WIPER FLUID, BUT THE WIPERS DONT MOVE. MY VECHILE ONLY HAS 51000 MILES ON IT.
THE TRANSMISSION WILL NOT HOLD THE CAR IT WILL ROLL BACKWARD WHEN ON AN SLIGHT INCLINE. WHILE ON MY WAY TO WORK I WAS SLOWING TO CROSS A SET OF TRAIN TRACKS ON A STATE HIGHWAY IN A SMALL TOWN AND THE TRANSMISSION WENT COMPLETELY OUT. LUCKILY I WAS ABLE TO GET OFF THE TRACKS. I AM UNSURE OF THE NAME OF THE PART THAT IS BROKEN. AFTER TALKING TO MANY MANY TRANSMISSION SPECIALISTS I HAVE FOUND THAT THIS HAPPENS VERY FREQUENTLY. IT SEEMS THE EXACT SAME THING THAT RECALL 14234 WAS ISSUED FOR HAS ALSO EFFECTED THE CRUZE. I DID HAVE TO HAVE THE CAR TOWED HOME.
WITH HEATER AND FAN ON, NAUSEATING ODOR IS EMITTED FROM THE VENTS. THE ODOR SMELLS LIKE ANTI-FREEZE. THIS ODOR CANNOT BE SAFE TO BE INHALING.
HVAC DOOR ACTUATOR DOES NOT OPERATE CORRECTLY. CAR WILL NOT BLOW AIR ON TO THE WINDSHIELD TO DEFROST THE WINDOW. RESULTS IN POOR TO NO VISIBILITY WHILE DRIVING DUE TO INTERIOR FOG ON THE WINDOWS AND SPRAY FROM OTHER TRAFFIC FREEZING TO THE WINDSHIELD.
AT 45K MILES HAD GAS CAP MESSAGE A COUPLE OF TIMES. THEN THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO DEALER AND THEY STATED THAT IT WAS EXHAUST MANIFOLD WHICH WAS $1000. I FEEL AT 45K (RURAL TOWN DRIVING) THERE MUST HAVE BEEN SOME DEFECT FOR THIS TO HAPPEN. DOES ANYONE KNOW OF ANY MANUFACTURE PROBLEMS WITH THE MANIFOLD ON CHEVY CRUZE 2012. ALSO HAD PROBLEMS WITH VEHICLE TRYING TO DIE RIGHT BEFORE TAKING IT TO DEALER.
ALL HVAC FUNCTIONS WORKING EXCEPT DEFROSTER (WINDSHIELD) NOT FUNCTIONING. SNOW AND ICE WON'T THAW
MY CARS OVER HEATING SIGNAL COMES ON AND TELLS ME TO SHUT OFF THE CAR ALL THE TIME WHILE DRIVING, ALSO THE POWER STEERING LOCKS UP WHILE TURNING.
CAR RANDOMLY DISPLAYING SERVICE STABILITRAX AND DASHBOARD LIGHTS FLASH RADIO TURNS ON AND OFF. SEEMS TO HAPPEN MORE AT STOPS BUT SOMETIMES WHEN MOVING ALSO. STARTED WITH RADIO TURNING ON AND OFF ONLY BUT NOW INCLUDES THE OTHER ALSO. THIS HAS BEEN AN ISSUE FOR ABOUT A MONTH.
WHILE DRIVING, ON AT LEAST FOUR OCCASIONS, I HAVE LOST POWER COMPLETELY, CAUSING ALL ELECTRICAL FUNCTIONINGS TO STOP, MAKING ME LOSE ABILITY TO ACCELERATE, CAUSING MY LIGHTS TO SHUT OFF, AND ALL OTHER FUNCTIONALITIES OF THE CAR, BESIDES STEERING AND USING INERTIA, RESULTING IN PULLING OVER WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. THERE ALSO SEEMS TO BE A SKIPPING OR JUMPING INVOLVING THE FUEL INJECTION WHEN ACCELERATING, WHICH MAKES SPEED REGULATION IRREGULAR, SPORADIC, AND DOES NOT ALLOW THE DRIVER TO MAKE ACCURATE JUDGEMENTS ON THE CARS CAPABILITIES CONCERNING TIMING AND DISTANCE TO OTHER DRIVERS. RECENTLY, I WAS IN MOTION DRIVING THROUGH CHATANOOGA, TN, WHERE IT IS MOUNTAINOUS AND HAS STEEP HILLS, DURING NIGHTTIME, SO VISIBILITY WAS LESSENED, AND DANGER, DUE TO THE TYPE OF ROAD IT WAS, WAS INCREASED. WHILE GOING DOWNHILL, LUCKILY, WITH OTHER CARS AROUND ME TRAVELING AT 70 MPH, MY CAR JUST SHUT OFF, COMPLETELY. I LOST THE ABILITY TO ACCELERATE, MY LIGHTS SHUT OFF, ALMOST CAUSING AN ACCIDENT WITH THE CARS AROUND ME. LUCKILY, I PULLED ONTO THE SHOULDER WITHOUT ANY DAMAGES. THIS HAPPENED AGAIN, ABOUT TWO MONTHS AGO, AT A STOP LIGHT. I BEGAN TO ACCELERATE, AND IN THE MIDDLE OF THE INTERSECTION, MY CAR SHUT OFF, I HAD TO COAST OFF OF THE ROAD, LOST ALL ACCELERATION, AND AGAIN ALMOST WAS INVOLVED IN AN ACCIDENT.
MY WINDSHIELD WIPERS HAD STOPPED WORKING COMPLETELY NO MOVEMENT AT ALL, THEY WERE MAKING A NOISE WHENEVER YOU TOGGLED THE WIPER CONTROL INSIDE THE CAR. SO I MAD AN APPOINTMENT FOR JAN 5TH, 2018 SO THAT IT COULD BE LOOKED AT AND FIXED. THEY TOLD ME THAT IT WAS MY WINDSHIELD WIPERS TRANSMISSION THAT NEEDED TO BE REPLACED. IN WHICH I KNEW I HAD BEEN RESEARCHING BEFORE HAND NEEDED TO BE SURE . AUTO SHOP TOLD ME THAT IT WOULD BE $149 FOR THE PART THAT I WOULD BE RESPONSIBLE FOR, AND THEY WOULD TAKE CARE OF THE LABOR AND, THEN SHE SAID NO IT WOULD BE $74.00 FOR PART AND I TOLD THEM TO GO AHEAD. THEY SAID THEY NEEDED TO ORDER THE PART AND IT MAY NOT BE THERE THAT DAY. SO I THEN MADE AN APPOINTMENT WITH THEM MONDAY JANUARY 8,2018 WHEN THEY WERE SUPPOSED TO HAVE THE PART DROPPED MY CAR OFF ON THAT SUNDAY JANUARY 7,2018 AND THEY CALLED ME MONDAY@9:30 TELLING ME MY CAR WAS READY SO I PICKED IT UP AFTER WORK.. SKIP FORWARD TO FRIDAY JANUARY 12,2018 I GET READY TO LEAVE FOR WORK AND GO OUTSIDE I CLEAR MY CAR OFF AND MY WINDSHIELD WIPERS AREN'T WORKING.. I SPRAY DE-ICER ON THEM PUT MY DEFROST ON REMOVE ICE AND ALL AND THEY ARE NOT WORKING... IT HAS ONLY BEEN 3 DAYS THAT I'VE HAD MY WINDSHIELD WIPERS TRANSMISSION REPAIRED AND I'M STILL HAVING THIS SAME ISSUE.... I NEED ANSWERS.
MY HUSBAND HAS REALIZED THAT MY CAR IS LEAKING OIL AND HE CAN NOT FIND WHERE IT IS COMING FROM DUE TO THE COLD WEATHER. HE WAS CHANGING THE OIL WHEN HE FOUND THIS.
I WAS DRIVING IN A RAINSTORM AND ALL OF A SUDDEN MY WINDSHEILD WIPERS STOPPED WORKING THIS IS EXTREMELY DANGEROUS AND I HAVE READ OTHER COMPLAINTS ABOUT THIS HAPPENING TO PEOPLE!!!
"TAKATA RECALL" I AM THE OWNER OF A 2012 CHEVY CRUZE AND IT ONLY HAS 44,000 MILES THIS IN WHICH THE TRANSMISSION HAS WENT OUT. IT STARTED OF DOWN SHIFTING HARD WHEN TAKING OFF AND JERKING. AS I SEARCHED ONLINE I FOUND THAT THIS IS A COMMON PROBLEM IN THESE CARS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Chevrolet Cruze → · Every Cruze year → · How the figures are calculated →