TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE SHIFTING GEAR OUT OF PARK TO DRIVE, THE GEAR SHIFTER FAILED TO ENGAGE PROPERLY. THE STABILITY TRAC CONTROL AND CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOWED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH CODE# P0700 TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO CRAIN BUICK GMC (710 S AMITY RD, CONWAY, AR 72032, (501)329-6825) WHERE A DIAGNOSTIC TEST WAS PERFORMED AND IT WAS DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN PROVIDED WAS INCORRECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
2012 Chevrolet Cruze complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
THE VEHICLE HAS HAIL DAMAGE WHICH CAUSED IT TO BECOME A SALVAGE TITLE WATER PUMP LEAKING ANTIFREEZE WHICH HAS A RECALL ON IT AND CHEVROLET WILL NOT HONOR RECALL ONLY HAVE 112000 MILES ON THE VEHICLE I KEPT THE CAR INSTEAD OF SELLING IT TO THE INSURANCE COMPANY I HAVE PUT ABOUT $4000 IN REPAIRING TURBO CHARGER MANIFOLD RADIATOR AND LINE MANIFOLD AND THE LIST GOES ON.. FOR HAIL DAMAGE WHICH MADE IT A SALVAGE TITLE THAT I'M REFUSED A RECALL
THE HVAC BLENDER DOOR MECHANISM ( HEAT MODE DOOR LEVER) BROKE WHICH DISABLES THE DEFROST MODE IN THE CAR. THIS HAPPENED DURING A WINTER STORM AND I COULD NOT SEE THROUGH THE WINDSHIELD AND ONLY PARTIAL VISION OF THE ROAD. VERY VERY DANGEROUS SITUATION AND GOING FORWARD. VERY EXPENSIVE FIX, SO I AM DEBATING WEATHER TO SPEND THE MONEY TO FIX MYSELF.
REPLACED PCV VALVE ASSEMBLY TWICE AND STILL LEAKS OIL FROM COVER AND CAP. RUNS ROUGH ESPECIALLY WHEN IDLING, BAD GAS MILEAGE.
SHORTLY AFTER PURCHASING CAR, THE CAR STARTED AND LIGHTS STARTED FLASHING BY ITSELF MORE THAN 10 MINUTES AFTER EXITING THE CAR. THEN HEAT STOPPED WORKING IN 0 DEGREE WEATHER. WHILE DRIVING NOTIFICATION SAID "AC OFF DUE TO HIGHT ENGINE TEMP". WHILE DRIVING CAR SHUT DOWN AND WOULDN'T START SAYING "SERVICE STABILI TRACK" TOOK TO MECHANIC AND THEY SAID I NEED A NEW WATER PUMP AND HEAD GASKET. MIND YOU HEAT STOPPED WORKING AS WELL AGAIN. THEY CONFIRMED THERE WAS NO ANTIFREEZE BECAUSE ITS LEAKING. NOW THANK GOODNESS I WAS JUST GETTING HOME, COULD BARELY GET INTO THE DRIVEWAY BECAUSE NOW I'M GETTING A NOTIFICATION "SERVICE POWER STEERING". FROM EVERYTHING I'VE READ THERE HAVE BEEN RECALLS DUE TO ALL OF THESE ISSUES BUT MY VIN ISN'T LISTED. I STILL OWE ALMOST 5000.00 ON THIS CRAPPY CAR AND I'M COMPLETELY OVER IT... WORST CAR EVER
OIL IS RUNNING FROM A CAST NUT THAT HOLDS AN ALTERNATOR BRACKET TO THE ENGINE BLOCK AND WITH THE CAR GOING DOWN THE ROAD AT HIGHWAY SPEEDS THERE' A STRONG POSSIBILITY THAT OIL COMING FROM THIS CAST NUT THAT CANT HOLD THE BRACKET STABLE IS LETTING THE PRESSURE OF THE OIL TO RUN OUT AND POSSIBLY COME IN CONTACT WITH THE INTERNAL WORKINGS OF THE ALTERNATOR AND SHORT IT OUT WITH THE POSSIBILITY OF A FIRE STARTING AND CAUSING OTHER PROBLEMS UNDER THE HOOD PLUS THE CHANCE OF DESTROYING THE ENGINE IF THE LEAK OF THE OIL PRESSURE PUSHES THAT END OF THE BRACKET OUT OF THE ENGINE BLOCK AND THE OIL WILL COME OUT LIKE WATER COMING OUT OF A WATER HOSE. WHAT IS HAPPENING NOW EVERY TIME I DRIVE THE CAR AND STOP IT LEAVES OIL ALL OVER DIFFERENT PARTS OF THE ENGINE COMPARTMENT AND THE OIL LEAVES A BIG PUDDLE ON MY GARAGE FLOOR AND I END UP HAVING TO CRAWL UNDER THE CAR TO CLEAN EXCESS OIL OFF THE ENGINE AND THE GARAGE FLOOR ON A REGULAR BASIS. YOU TUBE IS SHOWING THAT SEVERAL DIFFERENT PEOPLE HAVE THIS PROBLEM THE BRACKET IS PUSHING OUT DUE THE FACT THAT THE CAST NUT IS BREAKING DOWN DUE TO THE HEAT AND IN TURN OIL STARTS RUNNING ALL OVER THE TOP SIDE OF THE MOTOR AND INTO DIFFERENT AREAS OF THE ENGINE COMPARTMENT. IT MIGHT REALLY GIVE YOU A BETTER IDEAL OF THIS PROBLEM IF YOU LOOK ON YOU TUBE CONCERNING OIL LEAK PROBLEMS WITH THE CHEVROLET CRUZE 1.4L ENGINE STARTING IN 2012 AND IT STARTED ON APPROX. 10-15-2020 AND CONTINUES TO HAPPEN ACCORDING TO HOW FAR I DRIVE AND HOW LONG THE ENGINE IS AT
WE WERE IN A CAR ACCIDENT AND ENDED UP REAR-ENDING A VEHICLE THAT HAD ALREADY STOPPED. WE HIT AT AN ESTIMATED SPEED OF 20-25MPH AND THE AIRBAGS DID NOT DEPLOY. WE WERE TRAVELING AT 45MPH WHEN THE BRAKES WERE HIT. IT SEEMS LIKE THE AIRBAGS SHOULD HAVE DEPLOYED AT THIS SPEED. WE ONLY HAVE MINOR INJURIES, BUT IF THERE IS A POSSIBILITY OTHERS COULD GET HURT BECAUSE OF A SIMILAR ISSUE I FEEL THAT IT SHOULD BE AT LEAST LOOKED INTO. YOU WILL BE BETTER ABLE TO TELL IF THE ANGLE OR THE CRASH OR SOMETHING FAULTY THAT PROHIBITED THE AIRBAGS FROM DEPLOYING.
LESS THAN 30 DAYS I HAVE PURCHASE A CAR FROM GALLIMORE MOTORS STARTED HAVING ISSUES WITH THE TRANSMISSION SLIPPING REPORTED IT TO THE DEALER, WHO DID NOTHING. IT WAS LIKE OH WELL. THEN NOW THE STABILITRAK IS COMING ON, I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS UNTIL YESTERDAY.
THE CAR HAS HAD ISSUES SINCE I BOUGHT IT. EVERYTHING FROM THE TRANSMISSION TO THE SEATBELTS TO THE ENGINE TO THE BRAKES THERE IS SOMETHING WRONG. MY VIN NUMBER DOESNT MATCH THE RECALLS BUT TEVERYTHING THAT IS WRONG IS RECALLED ON THE 2012 AND 2013 BUT I MISSED THE RECALL BY A WEEK? SOUNDS LIKE TO ME GM KNEW THE MOST ISSUES WERE ON THE CAR MANAUFACTURED WHEN MINE WAS AND DIDNT WANT TO FIX THE PROBLEM
I HAVE HAD TO CHANGE MULTIPLE PARTS RELATING TO THE COOLING SYSTEM OF THIS VEHICLE. THE PLASTIC PARTS HAVE EACH MELTED AND REQUIRED REPLACEMENT. UPON RESEARCH, MANY OTHERS HAVE HAD SIMILAR ISSUES. MY VEHICLE CONTINUES TO OVER HEAT, AND PARTS CONTINUE TO NEED REPLACEMENT.
MY CAR WAS PARKED AND WHEN I WENT TO REVERSE IT IT WOULD NOT REVERSE, THEN AFTER GETTING IT REVERSE I DROVE IT AND THEN IT WOULD NOT GO OVER 23 MPH. AFTER HAVING IT LOOKED AT AND WAS TOLD THAT THE TRANNY IS BAD AT 95699. AFTER DURING MY RESEARCH I FOUND OUT THAT THE CRUZE IS NOTORIOUS FOR THE TRANSMISSION GOING OUT BETWEEN 70 K TO 90 K. THERE SHOULD EITHER BE A RECALL ON THESE, BUY BACK ETC
ALMOST EVERY TIME I START MY CAR AND TURN ON THE AC AND THEN PUT MY CAR IN FORWARD/REVERSE I HAVE NO BRAKE ASSISTANCE AT ALL. IT WILL ALSO DO THIS WHILE SITTING IN A DRIVE THROUGH FOR FAST FOOD AS WELL. IT HAS ONLY OCCURRED AFTER FIRST START UP WITH AC RUNNING AND AFTER COMING TO A COMPLETE STOP AT A LIGHT, STOP SIGN, DRIVE THROUGH ETC. WITH AC RUNNING. IT STARTED DOING THIS APPROXIMATELY 3 MONTHS AFTER I PURCHASED IN 2015 AND HAS HAPPENED MORE FREQUENTLY SINCE THEN.
AT 91,000+/- MILES THE TRANSMISSION INTERIOR BROKE INTO MULTIPLE PIECES WHILE DRIVING IT HOME FROM THE DEALERSHIP. THIS WAS AFTER THE DEALER TOLD US NOTHING WAS WRONG WITH THE TRANSMISSION. THERE WERE NO CODES AND NO WARNING. PREVIOUS MECHANIC SENT US TO THE DEALERSHIP AND INFORMED ME THAT NO CODES WERE CLEARED.
CHECK ENGINE LIGHT CAME ON THROWING 4 CODES. TOOK IT TO THE DEALERSHIP CAN'T DETERMINE THE PROBLEM WITH VEHICLE. DEALERSHIP DID CONTACT US TO INFORM US THE WATER PUMP IS LEAKING BAD. CHARGE TO FIX 835.00. I HAVE SEEN SEVERAL RECALLS REGARDING WATERPUMPS HOWEVER MY VIN DOES NOT SHOW A RECALL.
MY BRAKES WANT GO DOWN AND I NEED A BRAKES BOOSTER MASTER CYLINDER IS THERE ANYTHING Y'ALL CAN HELP ME WITH I'M ON DISABILITY AND CAN'T AFFORD TO FIX
MY CAR HAS STARTED TO GET HARD TO BRAKE. EVEN GOING FORWARD OR REVERSE SLOWLY THE CAR DOES NOT WANT TO BRAKE. I TRY TO BRAKE AND THE CAR STILL SLIDES FORWARD OR REVERSE. I SOMETIMES HAVE TO PUMP THE BRAKE MULTIPLE TIME AND IT DOES NOT ALWAYS HELP. I HEARD THERE WAS A RECALL FOR THIS ISSUE BUT MY CAR'S VIN IS NOT APART OF THE RECALL WITH THE SAME ISSUE. I BLEED THE BRAKES AND PUT NEW FLUID AND NOT MUCH HAS REALLY CHANGED. I HAVE A CHEVROLET CRUZE ECO 1.4L, ANY HELP WOULD BE APPRECIATED.
WHILE DRIVING, A SUDDEN ONSET OF DANGEROUSLY STRONG SMELLING VAPOR / FUMES EXPELLED THROUGH THE VENTILATION SYSTEM CAUSING ADVERSE REACTION TO DRIVER AND PASSENGERS. HAPPENS WHILE HEAT IS ON, BUT DOES NOT HAPPEN WHEN AIR CONDITIONING IS USED.
PROBLEMS WITH CRACKED ANTIFREEZE AND WATER LEAKS.
I'VE NOTICED THIS PROBLEM GETTING WORSE OVER THE LAST MONTH. WHEN I'M BACKING UP, I HAVE TO PUSH REALLY HARD ON THE BREAK PEDDLE TO GET THE CAR TO COME TO A STOP. THEN TODAY I STARTED HAVING THE SAME PROBLEM WHILE IN DRIVE AND COMING TO A STOP AT A STOP SIGN. I THINK THE BREAK BOOSTER OR SOME COMPONENT IN THE BREAKING SYSTEM IS FAULTY. IVE HEARD OF A LOT OF OTHER PEOPLE HAVING THE SAME PROBLEM.
BEEN HAVING A PROBLEM WITH THE TURBO FOR SOME TIME. HAD IT FIXED ONCE AND NOW ITS GOING BAD AGAIN. WHEN YOU GO INTO PASSING GEAR IT BOGS DOWN. NOT GOOD IN HEAVY TRAFFIC. I LOVE MY CAR.AND IT HASNT GIVEN ME ANY PROBLEMS BUT THAT.
MY ENGINE IS LEAKING OIL AND MY TRANSMISSION IS SLIPPING. AFTER I FILLED UP THE GAS TANK ONE DAY THE CAR JERKED AND THE ENGINE LIGHT NEVER WENT OFF. I'M NOT SURE WHY THERE ISN'T A RECALL ON IT WHEN APPARENTLY THESE CARS ARE NOTORIOUS FOR THESE ISSUES. JACK MAXTON TOLD ME SOME GEAR BROKE INSIDE MY TRANSMISSION. *TR
LET ME LIST ALL THAT IS WRONG WITH MY CAR: STABILLITRACK TRACTION CONTROL PURGE VALVE TIRE SENSOR TRANSMISSION LIGHTS FLICKER WHEN I COME TO A STOP AND USE MY TURN SIGNAL INTAKE MANIFOLD BRAKE BOOSTER CAR STALLS AND SOMETIMES DOESN'T EVEN WANT TO START. ALL OF THESE THINGS ARE PART OF THE RECALL FOR MY 2012 CHEVY CRUZE BUT FOR SOME REASON IT SAYS MY VIN # ISN'T PART OF THE RECALL. HOW IS THAT?? *TR
SEAT BELT NO LONGER WORKS. IT IS NOT PULLING OR RETIGHTENING LIKE IT SHOULD. NOT SURE HOW OR WHY. I RARELY HAVE ANYONE IN THE BACK SEATS. IT'S THE BACK DRIVER'S SIDE.
THIS CAR HAS GIVE ME WAY MORE TROUBLE THAN IT IS WORTH. IT KEPT OVERHEATING EVEN WITH ANTIFREEZE IN IT. THE AC WOULD BLOW HOT AND THE CAR JERKS TERRIBLY BAD! ENGINE LIGHT STAYS ON. I WAS TOLD IT WAS THE BATTERY GOT THAT FIXED. STILL OVERHEATED. THEN TOLD THERE WAS A CRACK IN THE RESERVOIR AND GOT THAT FIXED. IT BLEW HOT A WEEK LATER AND HAD SMOKE COMING OUT COULDN'T EVEN GO ACROSS MEMPHIS BRIDGE. MECHANIC SAYS IT'S THE HEAD GASKET WHICH IS LIKE A 2K LABOR TAG! *TR
MY CAR OVERHEATS EVERY TIME THE SEASONS CHANGE. ONE DAY IT WILL BE RUNNING FINE WITH NORMAL TEMPERATURE READINGS, I KEEP A CLOSE EYE ON THE TEMPERATURE DUE TO IT'S TENDENCY TO OVERHEAT, AND THEN THE NEXT MOMENT IT IS SMOKING AND IDLING MY ENGINE SECONDARY TO "HIGH ENGINE TEMPERATURE"
MY SON WAS DRIVING DOWN THE ROAD LAST WEEK AND DASH FLASHED STABILINK AND HE LOST ALL POWER AND FORCES HIM TO TRY TO PULL OVER WHICH HE COULD BECAUSE STEERING WHEEL LOCKED UP AND BRAKES GOT HARD TO PUSH. A WEEK LATER STABILINK FLASHED AGAIN AND THEN WHILE DRIVING DOWN THE ROAD HE HAD TO SLAM ON BRAKES FOR A STOPPED VEHICLE AND BRAKES WOULD WORK AND STEERING WHEEL LOCKED UP AGAIN RESULTING IN HIM REAR ENDING THE VEHICLE.
MY DAUGHTER PURCHASED THIS VEHICLE AT ALAN WEBB CHEVROLET LESS THAN 2 MONTHS AGO THE VEHICLE WAS USED AND HAD 129,000 MILES ON IT. LESS THAN 2 WEEKS AFTER SHE GOT IT, THE VEHICLE OVERHEATED WHILE DRIVING AND A/C CAME ON AND WOULD NOT TURN OFF. COME TO FIND OUT THERE WAS NO ANTIFREEZE, AS THE RESERVOIR WAS BONE DRY. SHE PUT SOME ANTIFREEZE IN IT AND IT STILL OVERHEATED WHILE DRIVING A COUPLE WEEKS LATER. SHE TOOK IT TO A LOCAL MECHANIC WHO STATED SHE NEEDED TO REPLACE THE HEAD GASKET. WE THEN CALLED THE DEALERSHIP TO COMPLAIN AND THEY STATED THEY HAD TO REPLACE SOME HOSES WHEN THEY FIRST RECEIVED THE CAR, SO THEY ASKED US TO BRING IT IN. THEY AGAIN REPLACED SOME HOSES, STATING THERE WAS A LEAK, WHICH THE OTHER MECHANIC SAID THERE WASN'T. THEY REPLACED A HOSE AGAIN AND PUT A CLAMP ON IT. NOW, ONLY ABOUT 1 OR 2 LATER, HER CAR OVERHEATED YET AGAIN. WHAT I BELIEVE IS THE SURGE TANK HOSE, WAS BROKEN AND ANTIFREEZE WAS ALL OVER HER ENGINE. THE PLASTIC INSIDE THE HOSE WAS BROKEN. NOW IT IS ONCE AGAIN AT THE DEALERSHIP, WHO FOR SOME REASON REFUSE TO FIX THE ROOT PROBLEM. WE ARE CONCERNED THEIR FAILURE TO FIX THE ISSUE WILL RESULT IN A CRACKED ENGINE BLOCK AND A NON-OPERATIONAL VEHICLE, WHICH SHE OWES OVER $7,000 STILL AS SHE JUST GOT IT. PLEASE HELP, THIS HAS BEEN DISAPPOINTING TO WATCH MY 18 YR OLD BUY HER FIRST CAR AND SUCH A HORRIBLE EXPERIENCE.
I GOT IN THE CAR PUT MY SEAT BELT ON LEFT MY HOUSE TO GO TO THE GROCERY STORE AND I HEARD A DING SOUND LIKE I HAD NOT CLICKED MY SEAT BELT IN. I THOUGHT THIS IS ODD I TRIED TO UNLOCK IT BY PUSHING ON THE BUTTON BUT IT WOULD NOT POP OUT I HAD A TOENAIL CLIPPER IN MY PURSE AND WHEN I GOT TO THE GROCERY I HAD TO WIGGLE IT AROUND TO FREE MYSELF OF THE SEAT BELT DUE TO IT BEING STUCK IT FINALLY POPPED OUT NOW I CAN NOT WEAR MY BELT BECAUSE IT WILL NOT GO BACK IN . I HAVE NEVER HAD ANY PROBLEMS NOR BEEN IN ANY ACCIDENTS SO I'M CONFUSED AS TO WHAT IS WRONG WITH IT. I WAS ON A CITY STREET SITTING AT A RED LIGHT WHEN THE SENSOR FOR THE SEAT BELT WENT OFF
MY CAR STARTED JERKING, FAN RUNNING CONSTANT, AND OVER HEATING. I HAVE BROUGHT IT TO THE SAME DEALERSHIP DAVE GILL CHEVROLET FOR SERVICE 5 TIMES AND EVERY TIME THEY FIX AN ISSUE COMES BACK AND THE ENGINE LIGHT COMES ON AND I HAVE TO BRING IT BACK.
PASSENGER HEADLIGHT WILL NOT KEEP LOW BEAM/HIGH BEAM ON EVEN WITH NEW BULBS, CHANGED SOCKET CONNECTORS, PROBLEM SEEMS TO REAPPEAR, HAPPENS WHILE DRIVING AND STATIONARY
DRIVING DOWN THE INTERSTATE DOING 70-80MPH AND THE CAR STARTS DINGING-STABILITRACK, TRACTION CONTROL, AND REDUCED POWER ALL COME ON AND THE CAR LOSES POWER WITHOUT ANY WARNING AND COULDN'T DRIVE FASTER THAN 5 MPH AND HAD TO GET TO THE SHOULDER OF THE ROAD WITHOUT GETTING HIT BY OTHER VEHICLES DOING THE SAME SPEED. THIS VEHICLE WITH THIS ISSUE THAT CAME OUT OF NOWHERE SHOULD NOT BE DRIVEN ON THE ROAD. I HAVE HAD SEVERAL ISSUES WITH THIS VEHICLE AND CEL LIGHTS ON BUT NOTHING THAT ALMOST COMPLETELY STOPS VEHICLE WITHOUT WARNING AND ALMOST KILLS EVERYONE IN THE CAR! I GET THEY ARE TRYING TO SAVE THE ENGINE OR WHATEVER FROM FURTHER DAMAGE BUT I AM PRETTY SURE THAT I WOULD LIKE TO LIVE AND NOT KILL ANYONE ELSE IN THE PROCESS OF THIS SO CALLED SAFETY PRECAUTION THE VEHICLE TAKES ON.
THE CHECK ENGINE LIGHT STAYS ON. I HAVE TAKEN IT TO NUMEROUS MECHANICS WHO HAVE REPLACED THINGS AND IT STILL COMES ON. THE HEATING AND COOLING HAND WILL GO HAYWIRE BUT IT'S NOT RUNNING HOT AND ALL THE OTHER LIGHTS ON THE DASH WILL BLINK ON AND OFF. I THINK THE COMPUTER IS BAD.
DAUGHTER HAS COMPLAINED ABOUT LOSS OF POWER WHILE ON THE INTERSTATE IN KANSAS CITY. ON THIS PARTICULAR MORNING, MY HUSBAND PULLED OUT OF THE DRIVEWAY AND THE CAR WOULD NOT GO OUT OF FIRST GEAR. HE WAS ABLE TO DRIVE IT DOWN THE STREET TO THE CHEVROLET DEALERSHIP. IT WAS INITIALLY JUST DIAGNOSED WITH A CRACKED TURBO. WE TOLD THEM TO REPLACE IT. THEY REPLACED IT AND THEN DETERMINED THE TRANSMISSION WAS BURNED UP. THE MECHANIC SAID HE THOUGHT THE FACT THAT THE TURBO DIDN'T WORK PROPERLY CAUSED THE TRANSMISSION TO BURN OUT AT 85,000 MILES. HAVE HAD PROBLEMS ON AND OFF FOR A YEAR WITH THE TURBO AND HAVE ALWAYS TAKEN IT IN AND HAD THOSE ISSUES FIXED AS SOON AS THE LIGHT COMES ON THE DASH. FINALLY THERE WAS A RECALL ON THE TURBO AND WE HAD THE ACTUATOR REPLACED IN NOV. 2019 AND LESS THAN A MONTH LATER, THE TURBO CRACKED AND THE TRANSMISSION FAILED AND NO LIGHT EVER CAME ON, ON THE DASH. HAD TO SPEND $5400 TO FIX THESE ISSUES. I'M CONCERNED AND DON'T UNDERSTAND WHY THERE ISN'T A COMPLETE RECALL ON THE TURBOS AS WE'VE READ IN MANY PLACES THAT PEOPLE HAVE HAD PROBLEMS WITH THESE TURBOS, LEAVING HUGE COSTS TO CONSUMERS. CONTACTED CHEVROLET AND OF COURSE, THEY REFUSE TO HELP WITH ANY OF THESE COSTS.
I WAS DRIVING AND THE REDUCED ENGINE POWER, SERVICE STABILI TRACK, CHECK ENGINE WARNINGS CAME ON. MY CAR WOULD ONLY ACCELERATE TO 5MPH. LUCKILY I WASN'T ON THE FREEWAY, WAS ONLY GOING 20 MPH AND ALMOST HOME. VERY DANGEROUS. I PUT AN END CODE READER ON IT AND IT'S A P2135 CODE, THROTTLE POSITIONING SENSOR. I HAVE BEEN READING CHEVY CRUZE FORUMS AS WELL AS IN CHEVY FORUMS IN THE PAST WEEK, A MINIMUM OF 1000 PEOPLE THAT I CAN SEE HAVE HAD THIS ISSUE. MANY HAVE BEEN IN ACCIDENTS BECAUSE OF THIS. ITS OCCURED IN MAINLY CHEVY CRUZE BUT ALSO IMPALAS, GMC VEHICLES. I TOOK IT TO THE DEALER AND I NEED A NEW THROTTLE BODY, THERE IS NO SPECIAL COVERAGE ALTHOUGH ITS OCCURED IN THOUSANDS OF VEHICLES IF NOT 10S OF THOUSANDS! IT'S DANGEROUS! THERE IS A SPECIAL COVERAGE FOR PEDAL ACCELERATOR FRACTURE BUT THEY SAY MINE IS FINE AND NOT RELATED TO THROTTLE BODY. THIS NEEDS TO BE ADDRESSED WITH CHEVY AND IT SHOULD BE RECALLED OR HAVE SPECIAL COVERAGE. HERE IS A READOUT FROM THE MECHANIC.
I WAS DRIVING IN SUBDIVISION AT 20MPH AND VEHICLE WENT INTO LIMP MODE. IT HAD A MESSAGE SAYING ENGINE POWER REDUCED, SERVICE STABILITY TRACK AND CHECK ENGINE LIGHT WAS ON. IT WOULD NOT ACCELERATE MORE THAN 5MPH. THIS IS VERY DANGEROUS! LUCKILY I WAS NOT GOING 70 ON THE FREEWAY. I'VE BEEN READING ON CHEVY FORUMS AND GM FORUMS OF THIS HAPPENING TO THOUSANDS OF PEOPLE. MANY GOT IN ACCIDENTS BECAUSE OF REDUCED ACCELERATION TO 3 OR 5 MPH. I TOOK IT TO THE DEALER IT HAS A P2135 CODE AND IS DIE TO A BAD THROTTLE BODY AND THROTTLE POSITIONING SENSOR. THE CHEVY MANUFACTURER IS NOT WILLING TO DO ANYTHING ABOUT IT ALTHOUGH IT'S A KNOWN ISSUE TO CHEVY AND GMC CARS FROM MANY YEARS OF VEHICLES, FROM WHAT I'VE READ 2009 TO CURRENT YEAR. MINE IS A 2012 CHEVY CRUZE LT. THERE IS A SPECIAL COVERAGE OF PEDAL ACCELERATOR FRACTURE BUT THE DEALER SAID IT'S NOT RELATED TO MY ISSUE, I HAVE A HARD TIME BELIEVING THIS. HERE IS A NOTE OF WHAT THE DEALER LOOKED AT AND DIAGNOSED.
VEHICLE HAS SERVICE TRACTION CONTROL/SERVICE STABILITRAK LIGHT THAT POPS UP EVERY TIME THE CAR IS STARTED. THERE IS ALSO A MISFIRE CODE IN CYLINDER NUMBER 1 WHICH CAUSES THE ENGINE TO SHAKE VIOLENTLY WHEN PARKED IN IDLE OR SOMETIMES WHEN STOPPED AT A RED LIGHT. THERE HAS BEEN A HANDFUL OF TIMES WHEN I HAVE MADE A TURN INTO AN INTERSECTION WHICH IS USUALLY ROUTINE, BUT WHEN I STEP ON THE GAS THERE IS NO RESPONSE FROM THE ENGINE AT ALL AND IT LEADS ME TO COAST FOR A FEW SECONDS AT SPEEDS USUALLY FROM 2-5 MPH. THE GAS PEDAL CAN ALSO BE PUSHED IN TO THE FLOOR AND THE CAR WILL NOT INCREASE IN SPEED FOR AT LEAST 5 SECONDS. IT IS VERY SCARY WHEN ENTERING INTERSECTIONS AFTER BEING STOPPED AT A RED LIGHT OR WHEN TRYING TO LEAVE A PARKING LOT. I BROUGHT MY CAR TO A CHEVY DEALER AND THEY SAID THEY HAD NO IDEA WHAT WAS WRONG WITH IT. FROM THERE I BROUGHT IT TO A MECHANIC WHO RAN TESTS, CHANGED PARTS, AND CLEANED CARBON FROM THE ENGINE FOR 2 WEEKS. AFTER THE 2 WEEKS THERE WAS STILL NO CLEAR EXPLANATION TO WHY THIS IS HAPPENING OR HOW TO FIX IT. THIS PROBLEM IS DEFINITELY A BIG CONCERN FOR SAFETY THAT SHOULD NOT BE HAPPENING.
THE OIL COOLER SEAL LEAKS, AND DROPS OIL ON THE EXHAUST. THIS GIVES OFF SMOKE, AND IS A FIRE HAZARD. ALSO THE FUMES FROM THE DRIPPING OIL IS SUCKED INTO THE CABIN AIR INTAKE, AND CONTAMINATES THE AIR IN THE CABIN.
RIGHT FRONT AXLE MAKING NOISE FOR A WHILE NOW IT IS LEAKING. IS THIS RELATED TO THE OTHE CHEVY AXLE RECALL? CAN'T GET PARTS AS THEY ARE NO LONGER MANUFACTURED
I PURCHASED A CAR ON DECEMBER 19TH 2019 I PUT $4,000 DOWN ON A 2012 CHEVY CRUZE FROM A FROM A USED CAR LOT HERE IN DAYTONA BEACH FLORIDA I CANNOT GET MY OIL CHANGE THE SCREW THAT LETS THE OIL OUT OF THE OIL PAN HAS BEEN STRIPPED AND I WAS UNABLE TO GET THE OIL CHANGED BECAUSE IN ORDER TO DO THAT THEY WOULD HAVE TO BREAK IT AND SPOT WELDING WOULD NEED TO BE DONE ALSO EVERY TIME I SHUT MY CAR OFF AND GO TO TURN IT BACK ON I HAVE TO GET A JUMP MY CAR BATTERY LOSES ITS ENERGY OR WHATEVER YOU WANT TO CALL IT SO IT LOSES POWER MY BATTERY THE BATTERY IS 5 YEARS OLD ALSO MY ROTORS ARE BRAND-NEW BUT MY BRAKE PADS ARE BAD AND THEY WOULD NOT WHEN I SAY THEY I MEAN AUTOVENTURE IN HOLLY HILL FLORIDA WHERE I BOUGHT THE CAR WILL NOT GIVE ME A CARFAX INSTEAD THEY GAVE ME ANOTHER THING THAT'S LIKE CARFAX AND IT SAYS THAT MY CAR IS FULL IS AND THERE'S NOTHING WRONG WITH IT WHEN INDEED THE MOTOR ITSELF IS FROM A JUNKYARD AND THEY DID NOT DENY THAT SO THIS IS WITHIN THE FIRST THREE WEEKS OF ME HAVING THE CAR AND I'M ALREADY SEEING THIS MANY PROBLEMS. ALSO I HAVE AN OIL LEAK I WAS TOLD TO PURCHASE A A COVER TO WHERE YOU PUT THE OIL IN THE CAR CUZ THE COVER MIGHT BE OLD AND IT STILL MIGHT NOT BE AS GOOD SO I WENT TO CHEVY DEALERSHIP AND PURCHASE IT FOR $28 ONLY TO FIND OUT THAT VALVE COVER GASKET ALSO NEEDS TO BE REPLACED SO MY CAR IS LEAKING OIL THE OIL CHANGE PLACE WHERE I'VE BEEN TAKING MY CAR'S THE LAST 6 YEARS WOULD NOT TOUCH MY CAR AND GIVE ME AN OIL CHANGE DUE TO THE FACT THAT THE BOLT AT T
THE CAR DOES A LOT OF STALLING WHEN YOU'RE DRIVING IT. ALSO THE ENGIN LIGHT WILL COME ON AND STAY ON MAYBE A DAY, THEN GO OFF. JUST ON AND OFF ANYTIME. AUTOMOBILE LOSSES POWER WHEN THIS HAPPENS..
FUEL DAMPER IS LITERALLY SPRAYING A STEADY STREAM OF GASOLINE INSIDE ENGINE BAY. APPARENTLY A VERY COMMON PROBLEM BECAUSE PARTS ARE ON BACK ORDER EVERYWHERE I CALL. MY DAUGHTER DRIVES THIS CAR, AND TO HAVE HER SAFETY IN JEOPARDY IS UNACCEPTABLE. THIS VEHICLE WAS RECALLED BECAUSE OF OIL PLATE UNDER ENGINE WHICH WOULD POOL OIL AND RISK A FIRE, BUT GASOLINE SPRAYING IN ENGINE BAY HAS NO ATTENTION TO A RECALL
ON MULTIPLE OCCASIONS WHILE CAR IS DRIVING, CHECK ENGINE LIGHT TURNED ON AND CAR WAS UNABLE TO ACCELERATE. (ALSO HAPPENED ONCE AFTER CAR HAD BEEN PARKED) IT ONLY LASTS ABOUT AN HOUR BEFORE CAR CAN ACCELERATE AGAIN AND THEN CHECK ENGINE LIGHT WILL EVENTUALLY TURN OFF. ALSO, CAR FEELS ROUGH SHIFTING BETWEEN GEARS AND HAS TROUBLE ACCELERATING OFTEN.
I HAVE A 2012 CHEVY CRUZE 1.4 TURBO ENGINE THE ISSUE IS OVER HEATING .. THIS ISSUE IS REOCCURRING.. I WAS DRIVING FOR APPROXIMATELY 10 TO 20 MINUTES WHEN THE INDICATOR ON THE DASH READS THAT THE CAR IS TO HOT YO DRIVE AND WILL SHUT DOWN LEFT ME STRANDED ON THE ROAD SIDE. I TAKE IT TO CHEVY DEALER TO LEARN THERE HAS BEEN A THERMOSTAT PROBLEM I GET THE ISSUE REPAIRD IT RUNS OK FOR A WHILE THEN AGAIN SAME PROBLEM (OVER HEATED) ONE AGAIN. TAKE AGAIN TO CHEVY DEALER THEY TELL ME IT'S THE WATER PUMP. I HAVE THE WATER PUMP REPAIRED. ALL IS OK FOR A SHORT WHILE. AGAIN THE SAME ISSUE I CALL CHEVY DEALER AGAIN TO BRING MY CAR BACK FOR THE 4TH TIME. THEY SCHEDULE MY APPT. TO LOOK AT MY CAR ONE AGAIN AND ON MY WAY TO THE DEALER CAR OVER HEATS TURNS ITS SELF OFF AND WILL NOT START BACK AFTER COOLING DOWN. FINALLY I GET THE CAR TO THE DEAL TO LEARN THAT IT BLEW THE HEAD GASKET AND NOW BECAUSE IT' OVER HEADED SO MANY TIMES I NOW NEED AN ENGINE!!! THERE HAS BEEN EXTEND WARRANTY ON ALL OF THE COOLING PARTS OF THE ENGINE AND THIS ISSUE SHOULD ALSO BE COVERED HOWEVER THE DEALER WILL NOT FIX THE CAUSED PROBLEM FROM THE FAULTY PARTS !!!!!!
MY SERVICE ENGINE LIGHT HAS COME ON AND NOT IT WILL NOT SHIFT GEARS ALL THE TIME. SOMETIMES IT DRIVES FORWARD. SOMETIMES IT DOESN'T. I NEED THIS ISSUE TO BE ADDRESSED. WHEN YOU HAVE OVER 100 COMPLAINTS FOR THE SAME THING CORPORATE NEEDS TO LISTEN. IF SOMEONE DIES BECAUSE OF THIS NO AMOUNT OF COMPENSATION WILL BE ENOUGH
TRANSMISSION WENT OUT AT 46,942 MILES IN 2012 CHEVROLET CRUZE ON 10/14/19. I WAS ON MY WAY HOME FROM WORK AT NIGHT. LUCKILY I WAS ON A SMALL, EMPTY ROAD IN TOWN CLOSE TO HOME. THE ENGINE REVVED BUT WOULD NOT UP SHIFT. I PULLED OVER AND SHUT THE CAR OFF HOPING IT MIGHT BE A COMPUTER ISSUE. WHEN I TURNED IT BACK ON, THE SHIFTER MOVED BUT THE TRANSMISSION WOULD NOT SHIFT OUT OF PARK. TOWED IT TO MY DEALER, WERE IT HAS ALWAYS BEEN SERVICED. THE CAUSE WAS A WAVE PLATE FAILURE; GEARS 3-5-R WERE LOST. DECIDED TO REPLACE THE TRANSMISSION WITH A NEW ONE TO THE TUNE OF $4,500. CONTACTED GM/CHEVROLET. WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE AS FAR AS FINANCIAL ASSISTANCE GOES. THE CAR WAS OUT OF THE 5-YEAR/100,000 WARRANTY PERIOD. I HAD JUST FINISHED PAYING IT OFF. THIS CAR HAS LESS THAN 50,000 MILES, AND IS CONSERVATIVELY DRIVEN. THE ORIGINAL BRAKE PADS STILL HAVE HALF THEIR LIFE LEFT. IT IS A PROBLEM WHEN A MODERN CAR CAN NOT GET TO 50,000 BEFORE A CATASTROPHIC FAILURE LIKE THIS HAPPENS. I SENT GM CORPORATE A LETTER OF COMPLAINT ASKING THEM TO INVESTIGATE THE OLD TRANSMISSION. CONSUMERS SHOULD NOT HAVE TO PAY THE PRICE OF A SHODDY PRODUCT. WHAT HAPPENS WHEN THIS CAUSES SERIOUS ISSUES? I WAS GIVEN A $100 VOUCHER FOR FUTURE REPAIRS OR SERVICES FOR MY TROUBLE. THAT WAS A KINDNESS FROM A CUSTOMER SERVICE STANDPOINT, BUT NOT ON A CORPORATE LEVEL. I WANTED MY ISSUE TO BE HEARD BY THE BOSSES, BUT LIKE ANY BIG COMPANY IT GOES UNHEARD AND DISREGARDED. PEOPLE NEED TO SPEAK OUT AGAINS
ENGINE HAS LOUD INJECTOR AND PURGE VALVES BOTH PRODUCING A CLICKING NOISE. THE NOISE CAN CLEARLY BE HEARD FROM INSIDE/OUTSIDE CAR WITH HOOD CLOSED. THIS ISSUE IS TRIGGERING A KNOCK SENSOR CODE. THE CAR HAS ALWAYS HAD BURNING OIL SMELL AS WELL WHICH WHILE UNDER WARRANTY THE DEALERSHIP MAGICALLY COULD NOT PRODUCE. I BELIEVE THEY DID NOT WANT TO PRODUCE IT AS IT HAS ALWAYS CLEARLY BEEN THERE FROM DAY ONE OFF DEALER'S LOT. I KNOW FOR FACT I AM NOT THE ONLY ONE TO EXPERIENCE THESE ISSUES. I AM ADDING THE WEBSITE AS REFERENCE; HTTPS://WWW.CRUZETALK.COM/THREADS/LIFTER-ISSUE-WITH-2012-ECO.165122/ THIS NOISE IS PRESENT WHEN VEHICLE IS IDLE, RUNNING AND IN MOTION. MY VEHICLE HAS 88,000 MILES TOTAL WHICH IS VERY LITTLE FOR ENGINE ISSUES! THE DEALERSHIP I TOOK IT TO FOR DIAGNOSIS SAID HIS DAUGHTER'S CRUZE HAD THE SAME IDENTICAL ISSUE AND WAS COVERED UNDER POWERTRAIN WARRANTY. UNFORTUNATELY, AS I STATED, THE DEALER COULD NEVER FIND ANY ISSUES WHILE COVERED UNDER WARRANTY. I AM CONCERNED I WILL BE LEFT STRANDED SOMEWHERE WITH THIS VEHICLE AND/OR IT CATCHES ON FIRE DUE TO SOME SORT OF OIL/ENGINE ISSUE.
2012 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO DEFECTIVE COOLANT SYSTEM. *LD THE CONSUMER STATED AFTER HAVING BOTH THE HOSES AND CLIPS REPLACED, THE MECHANIC STATED ENGINE SEAL MUST HAVE BEEN LEAKING. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
IT HAS BEEN NUMEROUS TIMES WHERE I HAVE BEEN DRIVING, WHETHER IT BE ON THE HIGHWAY OR A CITY STREET, AND MY CAR GEARS HAVE SWITCHED ALL THE WAY DOWN TO THE LOWEST GEAR AND IT CAUSES MY VEHICLE TO JERK AND SLOW ALL THE WAY DOWN. THIS IS VERY DANGEROUS ESPECIALLY WHEN THERE IS OTHER VEHICLES BEHIND ME.
VEHICLE FAILS TO TURN ON WINDSHIELD DEFROSTER CAUSING LIMITED TO NO VISIBILITY.
ON MY WAY HOME, MY VEHICLE WAS IN MOTION ON THE HIGHWAY DURING HEAVY RAIN. I WAS SO TERRIFIED DIDNT NOTICE THAT SOMETHING WAS WRONG TILL I PULLED OVER. THE LEFT WINDSHIELD WIPER HAD STOPPED WORKING. I HAD TO WAIT TILL THE RAIN HAD STOPPED TO GO HOME.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Chevrolet Cruze → · Every Cruze year → · How the figures are calculated →