Page 17 of 18 · complaints 801–850 of 865

2012 Chevrolet Cruze complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine and Engine Cooling
Filed Mar 11, 201340,100 milesOH

COOLANT SMELL IN CABIN. MANY OTHER CRUZE OWNERS NOTICING SAME THING. GM HAS YET TO CORRECT THE ISSUE. ONLY HAPPENS ONCE CAR IS AT OPERATING TEMPERATURE. DEALERSHIPS WON'T FIX IT OR DON'T KNOW HOW AND CHEVY REFUSES TO EVEN DIAGNOSE MY CAR AS IT'S OUTSIDE OF THE 36,000 BUMPER TO BUMPER COVERAGE. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Mar 5, 20139,118 milesID

THE HEATER BLOWS AIR AT 215 DEGREES CAUSING THE HEATER VENTS TO BECOME VERY HOT, AND UNTOUCHABLE. THE OWNER IS UNABLE TO USE THE HEATER FULLY BECAUSE IT IS LIKE BEING IN A SAUNA. GM KNOWS ABOUT THE PROBLEM, BUT HAS NO RESOLUTION BECAUSE THE ISSUE IS A DESIGN ISSUE. THE OWNER IS PROCEEDING WITH THE LEMON LAW. *TR

Structure › Body
Filed Mar 1, 20135,000 milesMO

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT AFTER A SEVERE HAIL STORM, THERE WERE LARGE DENTS IN THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE HAIL STORM CAUSED $7,000 WORTH OF DAMAGE TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF THE STEEL IF HE WERE TO BE INVOLVED IN A CRASH. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE CURRENT MILEAGE WAS APPROXIMATELY 19,000. UPDATED 05/08/13*LJ THE CONSUMER STATED A VEHICE PARKED NEXT TO THE THIS ONE HAD MINIMAL HAIL DAMAGE. AAA MADE 3 VISITS IN ORDER TO REPAIR THE DAMAGE. UPDATED 06/04/2013 *JS

Electrical System
Filed Feb 25, 2013TX

CRUZE HAS A COOLANT SMELL BOTH INSIDE AND OUTSIDE OF THE CAR. APPARENTLY THIS IS AN EXTREMELY COMMON ISSUE WITH THE CRUZE VEHICLES. GM HAS YET TO FIX THE ISSUE WITH THESE VEHICLES. *TR

Engine and Engine Cooling
Filed Feb 22, 2013CT

2012 CHEVY CRUZE. CONSUMER WRITES IN REGARDS TO A DISTINCTIVE BURNING ODOR COMING FROM UNDER THE VEHICLE. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR THE BURNING ODOR. FROM THE FIRST DAY OF PURCHASE, THE CONSUMER NOTICED A BURNING SMELL COMING FROM OUTSIDE OF THE VEHICLE. THE SMELL BECAME PROGRESSIVELY STRONGER AND STRONGER. THE FURTHER THE VEHICLE WAS DRIVEN, THE STRONGER THE BURNING ODOR BECAME. THE CONSUMER HAS SINCE TRADED THE VEHICLE, FOR A DIFFERENT YEAR.

Engine1 injured
Filed Feb 21, 201323,500 milesGA

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THERE WAS A SOUR ODOR BEING EMITTED INSIDE THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THERE WAS ANTIFREEZE, WATER AND MOLD UNDER THE ALL-WEATHER FLOOR MATS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS DETERMINED THAT A PLUG HAD NOT BEEN REMOVED IN THE LINE, CAUSING THE LEAK INSIDE THE VEHICLE. THE DEALER REPLACED THE CARPET AND THE FIREWALL INSULATOR PAD HOWEVER, THE MOLD REMAINED. IN ADDITION, THE CONTACT STATED THAT DUE TO THE PROLONGED LEAK AND THE EXTENSIVE MOLD THAT ACCUMULATED IN THE VEHICLE, IT WAS A POSSIBILITY THAT THE CONTACT HAD DEVELOPED LEGIONNAIRES DISEASE. IT WAS LATER DETERMINED THAT THE CONTACT HAD INHALED LARGE AMOUNTS OF ETHYLENE GLYCOL AND SUFFERED MAJOR RESPIRATORY ILLNESS. THE MANUFACTURER WAS CONTACTED AND OFFERED TO PURCHASE THE VEHICLE BACK FROM THE CONTACT AT THE ORIGINAL PRICE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,500.

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Feb 12, 201322,000 milesMN

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INSIDE OF THE VEHICLE SMELLED LIKE BURNING PLASTIC AND THE WINDOWS ON THE VEHICLE FOGGED UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER THREE TIMES BEFORE THEY WERE ABLE TO DETERMINE THAT THE HEATING CORE CAUSED THE FOG. THE HEATING COIL WAS REPLACED BUT THE CONTACT STATED THAT THE VEHICLE THEN SMELLED OF BURNING COOLANT AND PLASTIC. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 25,900.

Engine
Filed Feb 7, 20132,535 milesAZ

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V288000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIRS WERE COMPLETED, THE CONTACT NOTICED THAT THE POWER STEERING HARNESS HAD BEEN CHEWED AND FELT THAT THE ENGINE WAS NO LONGER PROTECTED SINCE THE ENGINE COVER WAS REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,535. THE CURRENT MILEAGE WAS APPROXIMATELY 6,000.

Steering
Filed Jan 30, 201311,000 milesPA

DRIVING IN STRAIGHT LINE DOWN HIGHWAY @ +/-50 MPH THE CAR BEGINS TO DRIFT, AS YOU STEER TO CORRECT BACK, THE STEERING WHEEL HAS A FEEL LIKE ITS STUCK OR LOCKED AND GIVES THE FEEL LIKE YOU HAVE TO FORCE IT BACK TO RELEASE IT. ALMOST FEELS LIKE A DEAD SPOT IN THE STEERING FOR LACK OF A BETTER TERM. I STATED TO NOTICE IT OFF AND ON FAINTLY SINCE MAYBE AROUND XMAS AND IT HAS SEEMINGLY BEEN GETTING WORSE AND WORSE HAPPENING MORE OFTEN AND MORE NOTICEABLE. JUST YESTERDAY I EVEN NOTICED FOR THE FIRST TIME THE SAME FEELING WHILE JUST SITTING STOPPED AT A RED LIGHT. GAVE THE STEERING WHEEL A LITTLE BACK AND FORTH MOTION AND IT REPLICATED THE SAME STUCK FEELING / DEAD STOP IN THE STEERING. JUST DID A LITTLE BIT OF CHECKING ONLINE AND SEE THAT I AM NOT THE ONLY PERSON EXPERIENCING THIS SAME THING SO I KNOW THAT IM NOT GOING CRAZY. HERE IS A LINK I FOUND OF OTHERS EXPERIENCING THE SAME PROBLEM... HTTP://WWW.CRUZETALK.COM/FORUM/25-SERVICE-ISSUES/9245-ODD-STEERING-2012-CRUZE-ANYONE-ELSE-PROBLEM.HTML. *TR

Engine
Filed Jan 27, 201318,000 milesWI

COOLANT SMELL IN CAB, HVAC INTAKE DUCT MOUNTED LESS THAN 6INCHES FROM COOLANT SURGE TANK VENT. IN COLD WEATHER IT SMELL SEEMS WORSE. LOVE THE CAR BUT THIS SHOULD NOT BE HAPPENING WITH A 2012 CAR, WITHIN MINUTES OF STARTING TO BREATH THIS POISON I GET CRAMPS IN MY SINUSES & START TO GET A MILD HEADACHE. READING ONLINE SEEMS GMS CURRENT FIX TO QUIET THE ISSUE BY BUYING BACK CUSTOMERS CARS, THAT LEAVES THE REST OF US CRUZE OWNERS BREATHING FUMES. *TR

Engine
Filed Jan 26, 201312,000 milesMA

ANTIFREEZE FUMES ORIGINATE IN THE ENGINE COMPARTMENT AND LEAK INTO THE PASSENGER COMPARTMENT. *TR

Steering
Filed Jan 26, 201318,000 milesWI

STEERING HAS INTERMITTENT ISSUE. WHILE DRIVING AT INTERSTATE SPEEDS IT FEELS AS THOUGH THE WHEEL GETS CAUGHT IN A NOTCH. BESIDES THAT WHEN THIS IS OCCURRING THE ELECTRIC STEERING GETS TWITCHY, AND PULLS 1/8-1/4IN TO THE RIGHT EVERY 10SECONDS OR SO. THE PROBLEM WENT AWAY, BUT HAVE READ OTHERS ONLINE WITH SIMILAR ISSUES. TOOK MY CAR TO DEALER & THEY COULD FIND NOTHING WRONG. HAS NOT OCCURRED SINCE. AT 12,000MILES MONTHS BEFORE THIS I STARTED MY CAR & HAD THE SERVICE POWER STEERING MESSAGE ON THE DRIVERS INFORMATION CENTER ON DASH. TOOK IN AT THAT POINT & WAS TOLD THERE WAS NO STORED CODES & NO ISSUES FOUND. I AM REPORTING THIS AS IT COULD CAUSE SOMEONE TO GET IN AN ACCIDENT AT INTERSTATE SPEEDS. PASSING A SEMI THE CAR KEPT TWITCHING/PULLING THE 1/8-1/4IN TOWARD THE SEMIS LANE EVERY 10SECONDS. PLEASE MAKE GM FIX THIS OBVIOUS SAFETY DEFECT. *TR

Service Brakes
Filed Jan 22, 20139,500 milesPA

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUISE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD SQUEAKING NOISE WAS EMITTED FROM THE VEHICLE WHEN ENGAGING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME PROBLEM. THE TECHNICIAN DUPLICATED THE PROBLEM HOWEVER, HE WAS UNABLE TO PROVIDE A REMEDY REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND INFORMED THE CONTACT THAT THERE WAS NOT A SAFETY ISSUE REGARDING THE BRAKES. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

Service Brakes
Filed Jan 11, 20134,500 milesCA

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE .THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED THE REAR WHEELS EMITTED A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE BUT WAS UNABLE TO PROVIDE A REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 5,000.

Electrical System
Filed Jan 9, 2013800 milesKY

THIS CAR WOULD SUDDENLY AND WITHOUT WARNING SURGE/LUNGE FORWARD CREATING A SAFETY HAZARD TO ALL INCLUDING OTHER DRIVERS. I HAVE HAD IT BACK TO THE DEALER TWICE AND THEY HAVE CONFIRMED AND DUPLICATED MY OBSERVATIONS AND CONCERNS HOWEVER,AT FIRST THEY THOUGHT IT WAS ELECTRONIC AND THEN DECIDED TO REBUILD THE TRANSMISSION AFTER THEY FOUND METAL FRAGMENTS WITHIN THIS SEALED COMPONENT. THIS IS A BRAND NEW CAR SO WHY WOULD THEY NOT REPLACE THE CAR,GIVE BACK MY MONEY OR AT THE VERY LEAST REPLACE THE TRANSMISSION RATHER THAN REPAIR IT? THE CAR HAS NOW BEEN IN THE SHOP FOR 18 OF THE 40 SOMETHING DAYS THAT I HAVE OWNED IT AND ITS STILL THERE TODAY. I AM NOT CONVINCED THAT THE TRANSMISSION IS THE REAL PROBLEM AND I'M SKEPTICAL THAT GM TRULY KNOWS WHAT THE ISSUE IS. I WOULD BE INTERESTED TO KNOW IF OTHER CRUZE OWNERS ARE ALSO EXPERIENCING THIS SAFETY ISSUE? I AM ALSO DISAPPOINTED THAT GM DOESN'T SIMPLY RETURN THE FEW DOLLARS I HAVE INVESTED AND LET THIS CAR FLY OFF INTO THE SUNSET. I HAVE BEEN A CONSISTANT GM BUYER FOR MANY MANY YEARS AND THIS PARTICULAR SITUATION HAS LEFT A BAD TASTE IN MY MOUTH TO SAY THE LEAST. *TR

Steering
Filed Jan 4, 201316,000 milesIL

UP TO THIS POINT HIGH PRAISE FOR THE CRUZE IN GENERAL BUT I RECENTLY NOTICED MY 2012 CHEVY CRUZE ECO HAS BEGUN TO HAVE STEERING ISSUES. THIS BEGAN AT AROUND 16000 MILES AND BEGAN SOMETIME AFTER THE OIL PAN RECALL WORK WAS DONE AT THE DEALER . (BUT APPROXIMATELY 6000 MILES AFTER THAT SO I CAN'T DEFINITELY ATTRIBUTE IT TO THAT). TIRE ROTATION WAS RECENTLY PERFORMED AT THE DEALER AS WELL. THE CAR HAS A SLIGHT PULL IN ONE DIRECTION AND WHEN THE STEERING IS CORRECTED THERE IS A PERCEPTIBLE "JERK" TO THE OTHER DIRECTION. SIMILAR TO A STEERING WHEEL POSITION SENSOR SYMPTOM I HAD ON AN OLDER VEHICLE. FEELS LIKE THE POWER STEERING "SKIPS" OR HAS A DEAD SPOT. L LOOKED THIS UP BEFORE TAKING IT TO THE DEALER AND SAW MANY OTHERS HAD A SIMILAR ISSUE SO I THOUGHT I'D FILE A COMMENT. *TR

Steering
Filed Jan 4, 201318,000 milesCA

THE CAR SUDDENLY DEVELOPED A STEERING PROBLEM. WHILE DRIVING STRAIGHT IT WILL START TO WANDER, WHEN I GO TO MAKE A SMALL CORRECTION TO REMAIN GOING STRAIGHT THE STEERING IS NOT IMMEDIATELY RESPONSIVE. THE STEERING WHEEL SKIPS BEFORE IT STARTS TO MAKE THE CORRECTION WHICH THEN MAKE THE CAR SLIGHTLY JERK TO ONE DIRECTION OR THE OTHER. IT IS LIKE THE STEERING DOES NOT RESPOND AT FIRST, THIS IS ONLY WHILE I AM DRIVING STRAIGHT. IT SEEMS MORE NOTICEABLE BETWEEN 40-60 MPH. I TOOK IT TO THE DEALER WHO SAID THEY COULD NOT FIND ANY THING AND IT IS NORMAL. THIS IS NOT NORMAL IT NEVER DID IT UNTIL A MONTH AGO. *TR

Steering
Filed Dec 24, 2012IL

WHILE DRIVING ON THE INTERSTATE THE STEERING STICKS. THIS IS A SAFETY PROBLEM SINCE YOU HAVE TO OVERCORRECT WHEN IT RELEASES. THIS HAPPENS AROUND 60-70 MPH. THE CAR ONLY HAS 4000 MILES. *TR

Steering
Filed Dec 21, 201222,000 milesMD

I NOTICED RECENTLY THE CAR HAS STEERING ISSUES THAT WERE NOT THERE BEFORE. BASICALLY THE CAR STARTS TO DRIFT, IT WILL START TO PULL IN ONE DIRECTION AND WHEN I CORRECT IT ITS LIKE IT JERKS TO THE OTHER DIRECTION. IT'S NOT A VIOLENT JERK BUT VERY NOTICEABLE. ALMOST FEELS LIKE IT STICKS IN A CERTAIN SPOT. THAT'S REALLY THE BEST I CAN EXPLAIN IT BUT IT WAS NOTICEABLE RIGHT AWAY. I HAVE AN APPOINTMENT TODAY TO GET IT LOOKED AT. I HOPE THEY CAN FIGURE IT OUT. I LOVE THE CAR BUT IT FEELS UNSAFE RIGHT NOW. *TR

Tires
Filed Dec 17, 20127,000 milesOH

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE EQUIPPED WITH FIRESTONE TIRES, SIZE: P215/60R16, LINE: FR710. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED BUBBLES ON THE SIDEWALL OF ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE CONTACT NEEDED TO REPLACE BOTH FRONT TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE OF THE VEHICLE AND THE TIRE WAS 7,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Dec 11, 20128,910 milesWA

VEHICLE VENTS ANTIFREEZE VAPORS AND FUEL VAPORS INTO DRIVER/PASSENGER COMPARTMENT. ODORS CAN BECOME NOXIOUS. *TR

Electrical System
Filed Dec 1, 201231,000 milesMN

THE VEHICLES LIGHTS STARTED FLASHING (RADIO, WARNING LIGHTS ON DASH) AND THEN THE TURN SIGNAL WOULD NOT WORK. DEALER FOUND NO PROBLEMS. SIMILAR PROBLEMS HAPPENED OVER NEXT MONTH AND THEN CAR WOULD NOT START/RESPOND TO REMOTE. BROUGHT CAR TO DEALER WHILE LIGHTS BLINKING AND SERVICE DEPARTMENT SAW PROBLEM. CAR WOULD NOT START WHILE AT THE LOT AND SERVICE DEPARTMENT PUSHED IT INTO GARAGE. CHECKED VEHICLE FOR WEEK AND FOUND NO PROBLEM AND THEN IT HAPPENED AGAIN. KEPT CAR AGAIN. AFTER CAR RETURNED, CAR WOULD NOT RESPOND WHEN SHUT OFF AND ATTEMPTED TO GET OUT OF CAR (LOCKED IN). THE CAR WAS IN PARK AND TURNED OFF AND THE OCCUPANT COULD NOT GET OUT OF THE CAR. RESTARTED CAR AND THEN LOCKS WORKED. DEALER FOUND NO PROBLEMS. SINCE THEN HAD AN INCIDENT WHEN CAR WAS PARKED AND TURNED OFF AND IT TOOK TWO TRIES FOR OCCUPANT TO GET OUT OF CAR. CONCERNED ABOUT SAFETY IF OCCUPANT IS LOCKED INSIDE CAR. *TR

Steering
Filed Nov 21, 201220,000 milesMN

I TOOK MY 2012 CHEVY CRUZE ECO IN FOR OIL CHANGE TIRE ROTATION, AND OIL SPILL RECALL, THE RECALL REQUIRES CUTTING AWAY PART OF THE SHIELD UNDERNEATH THE MOTOR. I NOTICED IMMEDIATELY THE CAR HAS STEERING ISSUES THAT WERE NOT THERE BEFORE THE RECALL WORK WAS DONE. THE BEST I CAN DESCRIBE IT IS DRIFTING, IT WILL START TO PULL IN ONE DIRECTION AND WHEN I CORRECT IT ITS LIKE IT JERKS TO THE OTHER DIRECTION. IT'S NOT A VIOLENT JERK BUT VERY NOTICEABLE. ALMOST FEELS LIKE IT STICKS IN A CERTAIN SPOT. THAT'S REALLY THE BEST I CAN EXPLAIN IT BUT IT WAS NOTICEABLE RIGHT AWAY. I'VE MANAGED TO GET ROUGHLY 10,000 MILES PER OIL CHANGE, AVG. MPG 37,AND COMMUTE 60 MILES ONE WAY, MOSTLY FREEWAY FOR WORK. CARS BEEN GREAT OTHERWISE, I THINK WITH THE CUTTING AWAY OF PART OF THE SHIELD IT MESSED WITH THE ARROW DYNAMICS SOMEHOW. I HAD A CHEVY DEALERSHIP MECHANIC DRIVE IT WITH ME IN THE CAR AND HE DEFINITELY COULD FEEL IT ALSO. WITH MY OWN RESEARCH I WAS ABLE TO FIND THAT OTHER PEOPLE ARE EXPERIENCING THE SAME THING. I THINK THIS IS SOMETHING THAT'S GONNA HAVE TO TAKE ENOUGH COMPLAINTS FROM PEOPLE IN ORDER TO GET CHEVY TO LOOK AT IT AND MAKE SOME TYPE OF RECALL SHIELD OR SOME OTHER FIX. IF ANYONE IS EXPERIENCING THIS PLEASE MAKE SOME FORM OF COMPLAINT TO HOPEFULLY MAKE SOMETHING HAPPEN. *TR

Engine
Filed Nov 16, 201220,000 milesTX

A SUDDEN ACCELERATION OF THE ENGINE. *TR

Power Train
Filed Oct 17, 20128,000 milesLA

MY NEW 2012 CHEVY CRUZE ECO WAS PURCHASED ON 05/15/2012 AND HAS APPROXIMATELY 8000 MILES AND THE MANUAL TRANSMISSION CLUTCH IS ALREADY INOPERATIVE. THE BILLY NAVARRE CHEVROLET DEALERSHIP WILL NOT REPAIR THE VEHICLE UNDER WARRANTY STATING THAT A GM FIELD SERVICE REP HAS INSPECTED THE CAR AND HAS DETERMINED THAT THE CLUTCH FAILURE WAS DUE TO OPERATOR ABUSE/MISUSE. IN ADDITION, THE DEALERSHIP STATES THAT THE CLUTCH IS NOT COVERED UNDER THE FACTORY WARRANTY AND SUBJECT TO FAIR WEAR AND TEAR ALTHOUGH I PURCHASED THE GM EXTENDED WARRANTY AS WELL. IS IT NORMAL FOR A CLUTCH TO FAIL AT 8000 MILES? CERTAINLY NOT! THE CAR HAS NEVER BEEN ABUSED AND HAS BEEN OPERATED WITHIN NORMAL OPERATING LIMITS BUT RESULTING IN THE CLUTCH DISC BEING FUSED TO THE FLYWHEEL - AS REPORTED BY THE SERVICE DEPARTMENT TO ME. THE SPECULATION IS THAT THE OPERATOR, MY DAUGHTER, 'RIDES' THE CLUTCH AND HAS CAUSED THE CLUTCH TO WEAR OUT PREMATURELY AND FUSING THE CLUTCH TO THE FLYWHEEL. MY DAUGHTER HAS NEVER 'RIDDEN' THE CLUTCH NOR ABUSED THE VEHICLE AS SPECULATED BUT HAS DRIVEN THE CAR IN A SAFE AND PROPER MANNER USING NORMAL OPERATING PROCEDURES IAW THE OPERATOR'S MANUAL. A BURNING SMELL WAS REPORTED BY MY DAUGHTER TO ME AND WITHIN A FEW DAYS (10/06/12) THE CAR WOULD NOT GO INTO GEAR AND AFTER SEVERAL ATTEMPTS WOULD NOT SHIFT AT ALL. MY DAUGHTER IS THE ONLY OPERATOR OF THE VEHICLE. THE CAR WAS TOWED TO THE DEALERSHIP AND WITHIN A WEEK THE SERVICE DEPARTMENT REPORTED TO ME THAT THE TRANSMISSION NEEDED TO BE REPLACE

Service Brakes
Filed Oct 12, 2012800 milesFL

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED IT WOULD MAKE A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHO REFUSED TO REPAIR THE VEHICLE SINCE THE MANUFACTURER DID NOT AUTHORIZE THEM TO DO SO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WERE LOOKING INTO THE PROBLEM. THE FAILURE MILEAGE WAS 800.

Engine
Filed Oct 12, 2012200 milesIN

I PURCHASED A 2012 CHEVY CRUZE 2LT W/RS PACKAGE ON 9/19/12. I DIDN'T NOTICE RIGHT AWAY BUT AFTER I DROVE FOR A FEW DAYS I NOTICE THE ENGINE WOULD HAVE THIS LOUD VIBRATION WHEN I BARELY ACCELERATE, LIKE STAYING AT A STEADY SPEED. IF I ACCELERATE FROM A STOPPED POSITION IT DOESN'T DO IT OR I JUST DON'T HEAR IT BECAUSE I HEAR THE TURBO. AFTER DRIVING IT A FEW WEEKS THE VIBRATION SOUND HAS GOTTEN WORSE, SO I TOOK IT TO THE DEALERSHIP TO BE CHECKED. THEY TEST DROVE IT AND TOLD ME THIS IS THE WAY THE ECHOTECH W/TURBO MOTORS SOUND AND NOTHING WAS WRONG WITH IT. I WASN'T SATISFIED SO I ASKED I COULD TEST DRIVE ANOTHER CAR JUST LIKE MINE ON THEIR LOT. THEY GRACIOUSLY LET ME AND IT SOUNDED THE SAME. MY SONS GIRLFRIEND HAS THE EXACT SAME CAR AND HERS SOUNDS NOTHING LIKE MINE. SHE BOUGHT HERS AT A DIFFERENT DEALERSHIP WHICH MEANS IT WAS PROBABLY CAME FROM A DIFFERENT MANUFACTURER. SOMETHING ISN'T RIGHT AND THIS SHOULD BE FIXED. THIS DOES NOT SOUND LIKE A NEW CAR. IT'S VERY EMBARRASSING. MY 1995 CHEVY CAVALIER IS NOT AS LOUD AS MY NEW CAR. ANOTHER THING IS WHEN I SLOW DOWN TO PULL IN MY DRIVEWAY (ON A HILL) I JUST LET OFF THE GAS AND THE CAR WILL JERK REALLY HARD. THIS DOESN'T HAPPEN ALL THE TIME BUT THIS WILL BE AN ISSUE I'M SURE WHEN THE WARRANTY IS UP. I'M VERY DISAPPOINTED WITH MY FIRST NEW CAR PURCHASE. I WAITED 42 YEARS FOR THIS. *TR

Engine and Engine Cooling
Filed Sep 12, 201214,000 milesDC

AFTER HAVING THE UNDERBELLY SHIELD MODIFIED ON MY SISTER'S 2012 CHEVROLET CRUZE ECO PER THE RECALL (NHTSA CAMPAIGN NUMBER 12V288000) I NOTICED AN INCREASE IN BUFFETING AND HIGHWAY SPEED WANDERING IN THE HANDLING OF HER CAR.THIS IS MOST NOTICEABLE AT SPEEDS OF APPROX 75 MPH AND HIGHER. THE CAR FELT LESS STABLE THAN IT DID PRIOR TO THE RECALL SERVICE BEING PERFORMED ON THE VEHICLE. BECAUSE OF THIS, I PURCHASED A REPLACEMENT UNDERBODY SHIELD FROM A DEALER AND RE-INSTALLED IT. THE RESULT OF THIS RE-INSTALLATION WAS NOISE BACK TO NORMAL, HANDLING BACK TO NORMAL. *TR

Wheels
Filed Sep 7, 20126,000 milesCA

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT WAS DRIVING 30 MPH WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 6,000.

Power Train
Filed Sep 7, 201211,264 milesAZ

CAR RESPONDS ERRATICALLY AND UNPREDICTABLY TO PUSH ON ACCELERATOR PEDAL. ON ABOVE DATE IN ATTEMPTING TO BACK UP SLOWLY ACCELERATOR PEDAL WAS PUSHED WITH DELAYED RESPONSE, THEN FOLLOWED BY EXTREME MOTION BACKWARD HITTING FENCE, DAMAGING FENDER. AT OTHER TIMES CAR FAILS TO ACCELERATE OUT OF WAY OF ON-COMING TRAFFIC CAUSING NEAR COLLISIONS WITH LITTLE OR NO RESPONSE TO PEDAL MOVEMENT. THIS HAS HAPPENED SEVERAL TIMES WITH THIS SIX MONTH OLD CAR. MY FRIEND HAS SAME MODEL WITH SAME PROBLEM. AS PER CHEVY SERVICE MANAGER WHO WAS TWICE CONTACTED ON THIS: A) HE TOOK A NEW CRUZE HOME TO DRIVE FOR SEVERAL DAYS TO INVESTIGATE THIS COMPLAINT FROM OTHER CUSTOMERS AND HE HAD THE SAME PROBLEM, B) SAME PROBLEMS ARE BEING REPORTED TO OTHER CHEVY DEALERS IN HOT CLIMATE AREAS OF COUNTRY. CHEVY SERVICE MANAGER SAYS PROBLEM IS KNOW TO GENERAL MOTORS, BUT NO FIX IS AVAILABLE - ALL TESTS ON SEVERAL OTHER NEW CRUZE MODELS BROUGHT IN FOR SERVICE WITH SAME PROBLEM SHOW THAT ALL SYSTEMS AND ELECTRONICS ARE WORKING NORMALLY. HE'S NOT SURE WHAT GENERAL MOTORS WILL DO ABOUT IT. THIS IS APPARENTLY A MAKE/MODEL SPECIFIC PROBLEM THAT IS NOT BEING ADDRESSED AS NO PRO-ACTIVE WARNING INFO HAS BEEN RECEIVED BY US FROM GENERAL MOTORS OR THE CHEVY DEALER. THIS IS DANGEROUS AND NO ONE IS TAKING ANY RESPONSIBILITY. PLEASE INVESTIGATE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE LACK OF OFFICIAL WARNING FROM GENERAL MOTORS IS MORALLY OUTRAGEOUS!! *TR

Engine
Filed Aug 28, 201211,000 milesFL

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE (NHTSA CAMPAIGN ID NUMBER:12V288000 ENGINE AND ENGINE COOLING) PERFORMED, HOWEVER THE DEALER CUT THE ENGINE SHIELD COVER AND ADVISED THE CONTACT THAT THE MANUFACTURER HAD REQUESTED TO DO SO IN ORDER FOR THE ENGINE OIL TO LEAK TO THE GROUND. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 12,000.

Service Brakes
Filed Aug 22, 20125,900 milesWV

I WAS BACKING OUT OF MY DRIVEWAY INTO A STREET AND HAD NO BRAKES. I PUSHED THE PEDAL TO THE FLOOR AND NOTHING, CAR KEPT ROLLING. ANOTHER INCIDENT I WAS WAITING IN A DRIVE THROUGH AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WHILE THE CAR WAS NOT MOVING. I FEEL THAT THIS IS A SERIOUS SAFETY ISSUE. *TR

Steering
Filed Aug 13, 201224,000 milesCA

STEERING: AROUND ONE WEEK PRIOR TO THE INCIDENT, I HAD MY 2012 CHEVY CRUZE UNDER PANEL MODIFIED DUE TO A POTENTIAL ENGINE FIRE. THE FOLLOWING WEEK, WHILE DRIVING HOME FROM WORK, I EXPERIENCED A "WANDERING" IN MY VEHICLE. I NOTICED IT AGAIN DRIVING HOME THE NEXT DAY. NOW, WHENEVER THIS IS WIND, I EXPERIENCE MY VEHICLE "WANDERING." WHEN THIS OCCURS, MY CAR DRIFTS LEFT AND RIGHT MUCH MORE AND THE FRONT END FEELS LIGHTER AND FAR TOO RESPONSIVE. FUEL: AFTER THE MODIFICATION TO MY UNDER PANEL, I HAVE NOTICED A DROP IN MY FUEL MILEAGE. I HAVE SEEN AROUND 2 MPG OR MORE OF REDUCED FUEL ECONOMY. *TR

Engine
Filed Aug 11, 201210,259 milesNC

CHEVROLET'S RECALL FIX ON THE 2011-2012 CHEVY CRUZE INVOLVE CUTTING OFF LARGE PORTIONS OF THE UNDERNEATH HEAT SHIELD, THIS PIECE IS ALSO A DEBRIS SHIELD. BUT NOW WITH THE HEAT SHIELD COMPLETELY GONE, THERE NOW IS NO PROTECTION FROM DEBRIS ENTERING UNDER THE HOOD AND CAUSING MORE DAMAGE, ALSO WITH THIS FIX GM IS COMPROMISING THE BIGGEST SELLING POINT OF THIS CAR WHICH IS THE GAS MILEAGE, THIS SHIELD IS ALSO USED TO REDUCE DRAG UNDERNEATH THE CAR AND IN TURN INCREASING GAS MILEAGE, BUT NOW DRAG WILL INCREASE UNDERHOOD WHICH WILL DECREASE FUEL MILEAGE. IN VERY WET CLIMATES THIS SHIELD HELPED PREVENT WATER FROM SPRAYING UP UNDER THE HOOD AS WELL, AND BY REMOVING THIS SHIELD OUR CARS ARE NOW MORE PRONE RUST, CORROSION AND ABNORMAL WEAR TO VITAL PARTS. GM HAS DONE A HORRIBLE JOB AT FIXING THIS PROBLEM, NO LOGIC OR OBVIOUS CARE WERE TAKEN INTO CONSIDERATION WHEN ADDRESSING THIS ISSUE. IF THIS KIND OF SIMILAR PROBLEM HAPPENED ON A CADILLAC OR A CORVETTE WOULD HAVE THEY FIXED THE PROBLEM THE SAME WAY?? PROBABLY NOT, SO WHAT MAKES MY CHEVY CRUZE ANY LESS IMPORTANT? *TR

Seats › Front Assembly › Head Restraint
Filed Aug 8, 20123,000 milesCO

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SUPPORT FOR THE HEADREST RESTRAINT WOULD NOT REMAIN FASTENED ONTO THE FRONT DRIVER SEAT. THE HEADREST WAS REPLACED BUT THE REPLACEMENT HEAD REST COULD NOT BE ADJUSTED TO THE OCCUPANT'S HEIGHT. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF ISSUE AND ADVISED THE CONTACT THAT THERE HAD BEEN A DESIGN CHANGE ON THE HEAD RESTRAINTS AND THE CONTACT HAD BEEN PROVIDED WITH THAT NEW DESIGN. THE CURRENT AND FAILURE MILEAGE WAS 3,000.

Vehicle Speed Control
Filed Aug 7, 2012CA

2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO ENGINE SHIELD MODIFICATION *TGW THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, ALL THE LIGHTS ON THE DASHBOARD ILLUMINATED , POWER WAS REDUCED AND THE WORD ENGINE POWER REDUCED APPEARED ILLUMINATED AS WELL. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER. AFTER CHECKING ALL THE WIRING NEAR THE LOCATIONS OF THE CUTS OF THE SHIELD, THE DEALER TESTED OTHER POSSIBILITIES AND INFORMED THE CONSUMER, THAT CAUSE WAS A BAD POTENTIOMETER ON THE GAS THROTTLE.

Power Train
Filed Aug 4, 201228,551 milesKY

2012 CHEVROLET CRUZE LT1 RS PACKAGE, AUTOMATIC TRANSMISSION ON JUNE 27 I WAS IN MURRAY, KY DRIVING HOME FROM MURRAY STATE UNIVERSITY. I WAS IN HEAVY TRAFFIC. AFTER THE LIGHT CHANGED I GAVE THE ACCELERATOR A LIGHT TAP TO MOVE THE CAR FORWARD. IT STARTED SLOWLY BUT AFTER A FEW SECONDS, IT SEEMS THAT THE CAR STALLED. THE TRANSMISSION DOWNSHIFTED AND WHEN I GAVE THE ACCELERATOR A TAP, NOTHING. AT THIS TIME, I WAS CERTAIN I WOULD BE IN AN ACCIDENT. AGAIN, I GAVE THE ACCELERATOR A TAP (MIND YOU, I DIDN'T MASH THE PETAL TO THE FLOOR BOARD, I GAVE IT ENOUGH OF A TAP TO SWITCH THE GEAR). THE CAR DID NOTHING, AND AGAIN MY CONCERN WAS THAT I WOULD BE REAR ENDED SOON. ANOTHER TIP (AGAIN, I DID NOT MASH THE PEDAL TO THE FLOOR), AND FINALLY THE TURBO CHARGER KICKED IN AND THE CAR SWITCHED GEARS. BUT WHEN THE CAR SHIFTED GEARS, IT WAS AN EXPLOSION OF FORCE THAT JERKED AND LURCHED THE CAR FORWARD INCLUDING MY SELF. I WAS GLAD TO GET MOVING SINCE TRAFFIC WAS HEAVY. SINCE THIS INCIDENT, IT HAS HAPPENED 5 TIMES THAT THE CAR HAS BEEN SLUGGISH TO RESPOND, AND IT HAVE CONTINUED TO SHIFT GEARS WITH RANDOM JERKS AND OFTEN EXPLOSIVE FORCE THAT JERKS BOTH CAR AND PASSENGER. I HAVE HAD THIS TO 2 DEALERSHIPS, AND THEY SAY THEY CANNOT REPRODUCE IT, AND THEY BOTH TELL ME THAT THIS IS A NORMAL THING, AND THAT THIS TRANSMISSION WILL MAKE ERRATIC GEAR CHANGES. I AM CONCERNED FOR MY SAFETY WITH I DRIVE THIS CAR, AND HOPE I AM NOT STRANDED IN TRAFFIC WHEN THE TRANSMISSION FAILS TO SHIFT PROPERLY. *TR

Power Train › Manual Transmission
Filed Aug 1, 201280 milesPA

PURCHASED 4/25/2012. AFTER DRIVING A LITTLE, NOTICED LACK OF POWER, EASILY STALLS, SOMETHING ROLLING AROUND IN THE TRUNK LID, CONSOLE PIECE GAPED OUT, PASSENGER SIDE TAIL LAMP INSIDE TRUNK BENT, ENGINE SHUTTERS (AFTER 500 MILES IT STARTED) WHEN TURNED ON AND OFF. THE LACK OF POWER AND ENGINE STALLING ARE THE MAJOR SAFETY CONCERNS. WHEN IN A STOPPED POSITION, THE CAR WILL STALL WHEN THE CLUTCH IS OPERATED CORRECTLY. WHILE MAKING A RIGHT HAND TURN FROM A STOP SIGN, ONTO ROUTE 30, AT A BLIND INTERSECTION, THE CAR WOULD NOT MOVE, ONCE I LET THE CLUTCH OUT AND WAS IN 1ST GEAR, THE CAR JUST DID NOT MOVE, I HAD THE GAS PUSHED TO THE FLOOR AND I WAS ONLY MOVING INCHES FORWARD. I WAS SCARED, I HAD MY CHILD IN THE CAR WITH ME, A TRACTOR TRAILER COULD HAVE COME UP ON ME 50+ MPH HIT ME OR SWERVED TO MISS ME AND HIT SOMEONE ELSE. THE CAR FINALLY MOVED AFTER ABOUT 45 SEC. I THEN GOT UP TO SPEED IN 6TH GEAR. THE CAR THEN AGAIN LOST POWER, I HAD TO DOWN SHIFT FROM 6TH GEAR TO 4TH GEAR TO GET SPEED BUILT BACK UP. I GOT HOME, ABOUT 2 MILES, WAS UPSET AND SCARED, CALLED APPLE CHEVROLET, THE CAR SAT UNTIL I DROVE IT TO THE DEALERSHIP 35 MINS FROM MY HOME THE NEXT MORNING. I TOLD THEM THAT IT DOES NOT HAPPEN EVERY DAY SO THE CHANCES OF IT HAPPENING AGAIN ARE SLIM. THIS WOULD BE THE 3RD VISIT TO THE SERVICE DEPT FOR THE LACK OF POWER COMPLAINT. I DROVE WITH THE TECH ANYWAY KNOWING THAT IT WAS NOT GOING TO BE DUPLICATED. I TOLD THE SERVICE REP THAT I WANTED A TURBO BOOST GAUGE PUT ON IT BECAUSE IT

Engine and Engine Cooling
Filed Jul 31, 2012TX

2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS SAFETY RECALL *TGW THE CONSUMER STATED HIS WIFE SAW A NEWS REPORT, WHERE 30 VEHICLES HAD PROBLEMS WITH OIL IN THE BELLYPAN. THERE WAS SUFFICIENT DANGER TO INITIATE A RECALL. WHEN THE CONSUMER WENT TO HAVE THE OIL CHANGE AT THE DEALER, HE BROUGHT UP THE RECALL. HOWEVER, THE DEALER CLAIMED TO KNOW NOTHING ABOUT IT . THE DEALER THEN CHECKED ONLINE AND RECEIVED A DIAGRAM AS TO HOW TO FIX THE PROBLEM. THE OIL CHANGED REVEALED AND EXCESSIVE AMOUNT OF OIL IN THE BELLYPAN. THE CONSUMER ALSO STATED IT WAS DIFFICULT TO CHANGE A FLAT TIRE, DUE TO THE POORLY DESIGNED JACK.

Unknown or Other
Filed Jul 30, 20129 milesNJ

RECALL 2012081 WAS SOLD A BRAND NEW VEHICLE WITHOUT THIS RECALL BEING DONE FROM CHAPMAN CHEVROLET 6925 ESSINGTON AVE.PHILADELPHIA PA 19153 ... PURCHASED ON SAT JULY 28TH 2012.. INFORMED OF RECALL ON JULY 29TH BY ON-STAR AND CONFIRMED BY DEALERSHIP ON MON. 7-30-2012 AND FEEL DEALERSHIP MISLED ME AND HID RECALL IN ORDER TO COMPLETE SALE. *TR

Service Brakes
Filed Jul 28, 201219,000 milesTX

COLD START AND BACK UP OR GOING FORWARD, BRAKE LOCKS AND CAR JUST ROLLS. TOOK IT TO THE DEALER (HUFFINES CHEVROLET IN PLANO TEXAS) AND DEALER SAID THEY WOULD HAVE IT READY IN TWO DAYS. AFTER A WEEK WITHOUT THE CAR, THE SERVICE ADVISOR EXPLAIN THE PART WAS NOT AVAILABLE ANYWHERE AND THE FACTORY WOULD NOT PUSH OUT MORE OF THE BRAKE VACUUM PARTS UNTIL OCTOBER. IN THE MEANTIME, MY CAR WITH 19K IS SITTING UNDER THE HOT TEXAS SUN AT THE DEALER (MOST LIKELY RUINING ITS LEATHER INTERIOR) AND THE DEALER HAS NO OTHER INFORMATION AND THEY "WISH THEY COULD DO MORE." I WOULD NOT RECOMMEND ANYONE TO BUY A CHEVY CRUZE UNTIL THIS PROBLEM IS CLEAR. THE DEALER ALSO SAID THEY HAVE NOT HEARD ABOUT THIS EVER BEFORE AND LOOKING IN THIS WEBSITE THERE ARE FOUR MORE CASES. NOT TRUTHFUL! GMC NEEDS TO RESOLVE OR RECALL! *TR

Engine and Engine Cooling
Filed Jul 26, 201211,110 milesAK

VEHICLE MAKE / MODEL: MODEL YEAR(S): CHEVROLET / CRUZE 2011-2012 MANUFACTURER: GENERAL MOTORS LLCMFR'S REPORT DATE: JUNE 21, 2012 NHTSA CAMPAIGN ID NUMBER: 12V288000NHTSA ACTION NUMBER: PE12010 COMPONENT: ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED: 413,148 I AM VERY DISAPPOINTED IN THE FIX FOR THIS ISSUE. THEY HAVE COMPLETELY REMOVED THE WHOLE CENTER SECTION OF THIS SHIELD SO NOW MY ENGINE IS EXPOSED TO ROAD SPRAY. THIS WAS A SELLING POINT ON THIS VEHICLE AND I FEEL WE HAVE BEEN CHEATED OUT OF THIS FEATURE. THEY SHOULD HAVE OFFERED TO REPLACE IT WITH A NON COMBUSTIBLE UNIT. *TR

Engine
Filed Jul 18, 20122,422 milesNH

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V288000 (ENGINE AND ENGINE COOLING). IMMEDIATELY AFTER THE REPAIR, THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN SHE NOTICED HESITATION WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE FELT SLUGGISH. THE CONTACT WAS DISSATISFIED WITH THE REPAIR PERFORMED UNDER THE RECALL BECAUSE THE AREA WHERE THE SHIELD WAS REMOVED WOULD BE ACCESSIBLE TO CORROSION. THE VEHICLE WAS NOT REPAIRED ADDITIONALLY. THE APPROXIMATE FAILURE MILEAGE WAS 2,422.

Electrical System
Filed Jul 17, 20125,300 milesTN

TIRE MONITOR SYSTEM GIVES WARNING THAT IT NEEDS SERVICE, HAVE BEEN TO DEALERSHIP TWICE IN THE PAST TWO DAYS FOR SAME PROBLEM AND NOW MUST GO AGAIN BECAUSE WARNING LIGHT IS BACK ON TO SERVICE TIRE MONITOR SYSTEM. *TR

Engine and Engine Cooling
Filed Jul 16, 2012760 milesIN

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT WAS TRAVELING 30 MPH WHEN THE VEHICLE JERKED WHILE CHANGING FROM FIRST TO SECOND GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 760 AND THE CURRENT MILEAGE WAS 1,300. UPDATED 8/23/12 *CN

Service Brakes
Filed Jul 10, 20127,500 milesNC

WHEN PUTTING CAR INTO REVERSE ON LEVEL GROUND TO BACK UP, BRAKES DO NOT WORK PROPERLY AND HARDLY STOPS CAR, VERY UNNERVING. DEALER COULD NOT FIND THE PROBLEM, HAPPENS RANDOMLY. HAVE HAD THIS OCCUR SEVERAL TIMES NOW. HAVE 18K MILES. *TR

Engine
Filed Jul 3, 20126,500 milesMN

HAVE COOLANT ODOR INSIDE VEHICLE. DEALER TESTED 3 TIMES, BUT CLAIMS THEY CAN'T DUPLICATE THE PROBLEM. SMELL IS VERY BAD IN COLDER MONTHS. WINDOW FOGS. HAVE TO DRIVE WITH WINDOWS OPEN SOMEWHAT IN WINTER CONDITIONS. CHEVY NOW HAS A BULLETIN. BEEN TRYING TO WORK THROUGH GM REGIONAL - THEY ARE IGNORING ME. MANY OTHER CRUZE OWNERS HAVE SAME COMPLAINT/PROBLEM. *JS

Engine
Filed Jul 3, 201228,063 milesKY

THE RECALL FIX FOR THE CHEVROLET CRUZE WAS PERFORMED ON MY CAR. THE FIX WAS TO CUT THE ENGINE, OR UNDER THE ENGINE AREA, SKID PLATE EXPOSING THIS AREA. I BELIEVE THIS TO BE A SAFETY ISSUE THAT COULD RESULT IN FURTHER DAMAGE TO THE CAR, ENGINE, EXHAUST, OIL PAN AND OTHER COMPONENTS THAT ARE NOW EXPOSED. THE IS A SAFETY CONCERN BECAUSE DURING THE ACT OF DRIVING THIS VEHICLE, IT MAY BE EXPOSED TO ROAD CONDITIONS, FOREIGN OBJECTS, OR OTHER MISCELLANEOUS ENVIRONMENTAL FACTORS THAT WILL AFFECT THE PERFORMANCE AND OVERALL SAFE HANDLING OF THIS VEHICLE. *JS

Service Brakes
Filed Jul 2, 20128,800 milesNY

LOSS OF BRAKING WHEN BACKING UP FROM A PARKING SPACE. THIS HAS OCCURED TWICE 6/25/2012 AND 7/2/2012. *JS

Suspension
Filed Jun 15, 2012342 milesWA

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SEAL THAT HELD THE DRIVE AXLE IN THE TRANSMISSION WAS FAULTY, CAUSING TRANSMISSION FLUID TO LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WOULD HAVE TO REPLACE THE SEAL THAT HELD THE DRIVE AXLE BUT THEY DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 342.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Chevrolet Cruze → · Every Cruze year → · How the figures are calculated →