RADIO STARTS TURNING ON AND OFF,STABILITY CONTROL LIGHTS FLASH,POWER STEERING GETS HARD TO TURN.THIS IS THE THIRD TIME WE BROUGHT IT TO THE SHOP.ITS GOOD FOR A WEEK OR SO AND DOES THE SAMETHING AGAIN. THEY CLAIM THIS IS THE ONLY CRUZE THEY EVER HEARD OF DOING THIS.I DON'T THINK SO NOT ACCORDING TO YOUR WEB SITE SOMEBODY KNOWS THIS IS A BIG PROBLEM. WHY DO DEALER SHIPS THINK LYING IS THE WAY TO SOLVE THE PROBLEM, I MEAN IT JUST COME OUT AND SAY YA YOUR DAUGHTERS CAR IS NOT THE ONLY 2012 CRUZE WITH THIS PROBLEM! MY PATIENCE ARE GETTING A LITTLE THIN. CAR WAS BOUGHT WITH 20000 MILES ON IT BY MY OLDEST DAUGHTER WHO IS 20 YRS OLD AND PUTTING HERSELF TROUGH COLLEGE TO BECOME A NURSE. SHE WAS SO HAPPY WHEN SHE BOUGHT THE CAR NOW SHE THINKS SHE BOUGHT A LEMON! CAR FROM KISSEL CHEVROLET CALUMET MI CANT FIGURE OUT THE PROBLEM, ITS TO LATE WHEN SOMEBODY GETS HURT OR WORSE!!!! CONCERNED FATHER. *TR
2012 Chevrolet Cruze complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE NOTICED THAT OIL LEAKED FROM THE ENGINE AND ONTO THE GROUND. THE FAILURE OCCURRED AFTER AN OIL CHANGE WAS PERFORMED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V288000 (ENGINE AND ENGINE COOLING) BUT THE FAILURE PERSISTED AFTER THE RECALL REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNAVAILABLE.
AS I WAS BACKING OUT OF PARKING SPOT THE BRAKE PEDAL WENT TO THE FLOOR INCREASING THE TIME AND DISTANCE TO COME TO A COMPLETE STOP.VEHICLE WAS TOWED TO DEALERSHIP WHERE THEY DETERMINED IT WAS A FAULTY BRAKE MICROSWITCH (GM PART # 13460776)THAT WAS ALREADY REPLACED UNDER GM RECALL #12213 ON MARCH 20,2014.THE DEALERSHIP REPLACED THE SWITCH AGAIN AND CLAIM THE BRAKES WERE NOW "WORKING AS DESIGNED". *TR
OUR 2012 CHEVY CRUZE STARTED WITH THE RADIO TURNING "OFF" AND "ON" ON ITS OWN THE MONTH AFTER WE BOUGHT THE CAR. A MONTH LATER IT HAPPENED AGAIN AS WELL AS LEFT MY WIFE STRANDED AT A STORE. CAR DIDN'T WANT TO TURN ON. I FIGURED IT MAY HAVE BEEN A BAD BATTERY. BEFORE I COULD EVEN "JUMP" THE VEHICLE, THE CAR GOT ALL POWER BACK ON WITH NO PROBLEM. THE 3RD TIME RADIO TURNED OFF AND ON ITS OWN AND THEN SHUT DOWN COMPLETELY WITH NO POWER TO VEHICLE AT THE SAME STORE NEAR MY WIFE'S WORK. I NOTICED NOTHING ELECTRICAL WORKED IN THE CAR, LIKE HAZARD LIGHTS, BRAKE LIGHTS, AND ANYTHING THAT SHOULD HAVE 12 VOLT CONSTANT POWER. I NOW CARRY A MULTIMETER IN THE CAR. ON A 400 MILE DRIVE ON THE HIGHWAY I EXPERIENCE THE RADIO ISSUE AS WELL AS "STABILITRAC", AND MANY OTHER MALFUNCTION LIGHTS DISPLAYING ON AND OFF ON MY DASH WHILE DRIVING 75 MPH. I EVEN RECORDED THIS WHILE DRIVING. MY FAMILY AND I WERE ON VACATION AND WHILE DRIVING I LOST POWER STEERING THEN THE CAR SHUT DOWN AND LEFT US STRANDED WITH NO POWER AGAIN. WAIT ABOUT 10 TO 15 MINUTES, THE CAR WILL RETURN BACK TO NORMAL LIKE NOTHING HAPPENED. TOOK IT STRAIGHT TO THE DEALER RIGHT AT THAT MOMENT AND THEY COULDN'T DUPLICATE THE PROBLEMS. RETURNED HOME FROM VACATION AND IT ALL HAPPENED AGAIN IN TRAFFIC WHILE DRIVING. MY WIFE AND KIDS WERE IN THE CAR. I CALLED FOR A TOW TRUCK AND TOWED IT TO THE CHEVY DEALERSHIP IN TOWN. I LEFT IT WITH THEM FOR 4 DAYS AND THEY STILL COULDN'T FIND ANYTHING WRONG WITH THE CAR. THIS CAR STILL CONTINUES TO TURN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE DRIVER ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND AND THE DRIVER CRASHED INTO A CONCRETE MAILBOX. THE DRIVER SUSTAINED EXTENSIVE INJURIES TO THE BACK, ARM AND NECK. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 15,000. UPDATED 06/17/14 MA
AS I DRIVE DOWN THE ROAD MY STABILITY TRAK LIGHT COMES ON AND MY RADIO TURNS ON AND OFF. NOW MY POWER STEERING GOES OUT AND MY CAR WON'T ALWAYS START. I'VE TAKEN IT IN 3 TIMES TO HAVE THESE ISSUES FIXED AND NOBODY CAN SEEM TO FIGURE OUT WHAT IS WRONG. I'VE BEEN LEFT STRANDED WITH MY 3 YEAR OLD SON BECAUSE MY CAR WONT START. I'VE ONLY HAD THIS CAR 2 MONTHS AND IT IS BY FAR THE WORST CAR I HAVE EVER HAD. *TR
I WAS SITTING AT A STOPLIGHT TO TURN LEFT. AFTER THE LIGHT TURNED GREEN I APPLIED PRESSURE TO THE GAS PEDAL AND NOTICED A SLIGHT LOSS OF POWER. AS I PROCEEDED THROUGH THE TURN I HAD DIFFICULTY TURNING AS THOUGH I HAD NO POWER STEERING. ONCE THROUGH THE TURN I STILL HAS NO POWER STEERING AND NOTED A MESSAGE ON THE DASH READING "SERVICE STEERING". I CONTROLLED THE CAR TO THE NEXT STOPLIGHT WHICH WAS APPROXIMATELY 1/2 MILE DURING WHICH TIME I STILL HAD NO POWER STEERING. AT THE STOP LIGHT I TURNED THE CAR OFF, AND STARTED IT AGAIN. AFTER RESTARTING THE CAR I HAD NO MORE PROBLEMS WITH THE STEERING. PRIOR TO THIS INSTANCE AND MULTIPLE TIMES FOLLOWING I HAVE HAD ISSUES WITH THE ELECTRICAL SYSTEM FAILING. IT USUALLY BEGINS WITH THE RADIO BOARD "BLINKING" OFF. BY BLINKING I MEAN THAT THE RADIO COMPLETELY SHUTS OFF AND THE RADIO DASH LIGHTS BLINK OFF AND ON UNTIL IT FINALLY RETURNS TO FULL POWER. BUT USUALLY ITS NOT A ONE TIME THING. THERE ARE TIMES WHERE THIS OCCURS EVERY 5 SECONDS UNTIL I'M ABLE TO PULL THE CAR OVER AND TURN IT OFF. WHILE THIS OCCURS I WILL GET A MESSAGE ON MY DASH CLUSTER SAYING TO "SERVICE STABILITRAC" ALONG WITH SEVERAL OTHER CLUSTER LIGHTS THAT BLINK. I HAVE TAKEN THIS CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY HAVE NOT BEEN ABLE TO REPRODUCE WHAT I'VE EXPERIENCED, AND SUCH THEY HAVE NOT BEEN ABLE TO FIX ANYTHING. THIS FIRST BEGAN WHILE THE CAR WAS UNDER BUMPER TO BUMPER WARRANTY, BUT THAT HAS SINCE PASSED AND IF THEY WERE ABLE TO ACTUALLY FIX ANYTHIN
AFTER ABOUT 15 MINUTES ON THE INTERSTATE AT A SPEED OF ABOUT 60MPH THE STEERING SEEMS TO HAVE A SPOT THAT IT STICKS IN AND DOES NOT SEEM SAFE. HAVE CALLED DEALERSHIP BUT THEY SAY THEY HAVENT HEARD OF THIS PROBLEM BUT I CAN HAVE IT CHECKED. IT DOES NOT SEEM TO HAPPEN EVERYTIME SO I HAVENT TAKEN IT IN. *TR
MY 2012 CHEVY CRUZE SUDDENLY DEVELOPED VIBRATION IN THE FRONT END AS WELL AS PULLING TO THE RIGHT. PULLED OVER TO INSPECT IT AND FOUND A LARGE BULGE IN THE SIDEWALL ON THE FRONT PASSENGER SIDE TIRE. I DROVE IT TO DISCOUNT TIRE WHERE THEY SAID IT WAS NOT SAFE TO DRIVE AND IT NEEDED TO BE REPLACED. THEY WONT GET INTO ANY WARRANTY/DEFECT ISSUES THEY REFERRED ME TO THE CHEVY DEALER FOR THAT. I DID HAVE THEM PUT THE OLD TIRE IN THE TRUNK. WHEN I GOT HOME I PULLED IT OUT TO LOOK AT IT AND ON THE INSIDE OF THE TIRE RIGHT WHERE THE BULGE IS THE TIRE IS CRACKED ON THE INSIDE. UGH! I CALLED CONTINENTAL AND THEY SAID I NEED TO TAKE THE CAR TO CHEVY AND HAVE THEM INSPECT THEM AND THEY WILL CONTACT CONTINENTAL TO SEE IF THEY ARE CONSIDERED DEFECTIVE. *TR
[XXX] VIN MY CAR WAS TAKEN TO DEALERSHIP BECAUSE IT STARTED MAKING A SOUND LIKE THE MOTOR WAS TICKING AND HAD BEEN OVERFILLED WITH OIL ABOUT 6 MONTHS BEFORE BY THE DEALERSHIP. THE SERVICEMAN WAITED UNTIL NEXT DAY TO DRIVE THE CAR. WHILE BEING TEST DROVE BY THE SERVICE MAN IT CAUGHT ON FIRE AND BURNED THE WHOLE MOTOR AND OUTSIDE OF THE CAR UP. ALL PLASTIC WAS COMPLETELY BURNED. MY INSURANCE MAN WHO WENT TO LOOK AT THE CAR SAID HE COULD NOT TELL IF THE PLASTIC SHIELD ON THE BOTTOM HAD OIL ON IT OR NOT BUT THEY COULD FURTHER INVESTIGATE AND WOULD BE ABLE TO FIND OUT. NOW I HAD INSURANCE FULL COVERAGE ON THE CAR AND I BOUGHT GAP FROM THE DEALERSHIP WHEN I PURCHASED THE CAR. I AM PAYING A 6.25 INTEREST RATE ON THE CAR WHICH CAME TO 22,740.00 PLUS 3,000.00 DOWN WHEN PURCHASED AND BEEN PAYING FOR 1 YEAR. PAID FOR EXTENDED WARRANTY AND GAP. I HAVE WAITED OVER A MONTH FOR GM TO INVESTIGATE THIS AND OF TODAY'S DATE THE DEALERSHIP SAYS THEY HAVE NOT COME TO DO THEIR JOB. I AM 64 YEARS OLD AND NEVER DREAMED THAT A LARGE DEALERSHIP COULD OR WOULD DO SOMEONE LIKE THEY HAVE DONE ME. THERE WAS VERY LARGE RECALL ON 2012 CARS AND I DON'T KNOW IF MINE WAS EVER FIXED BECAUSE I DIDN'T KNOW ABOUT THE RECALL UNTIL THIS HAPPENED. I JUST WANT MY MONEY BACK FOR THE DOWN PAYMENT SO I CAN BUY ANOTHER CAR AND FOR MY CAR TO BE PAID OFF BY THE DEALERSHIP BECAUSE THEY ARE THE ONES WHO OVER FILLED THE CAR IN THE FIRST PLACE. THE DEALERSHIP SHOULD BE RESPONSIBLE FOR THE CAR IT WAS IN THERE PLACE THERE SERVICE
RECEIVED A RECALL IN OCTOBER 2013 (RECALL 12213). PARTS ARE STILL NOT AVAILABLE AS OF MARCH 2014. *TR
REFERENCE TO CHEVY CRUX 2012 INTERMITTENTLY SMELL OF GASOLINE, WORSE WHEN STANDING, THAT BECAME MORE NOTICEABLE AFTER SHIELD WAS CUT, BUT THE CUT MADE DID NOT PREVENT THE OIL FROM POOLING AFTER OIL CHANGE, SINCE THE METAL SHIELD THAT WAS LEFT COLLECT THE OIL, AND DOES NOT PREVENT THE POOLING OF OIL AFTER OIL CHANGE. *TR
VEHICLE STARTED WITH THE RADIO PANEL LIGHT FLASHING ON AND OFF AND THE RADIO WOULD ALSO TURN OFF. TODAY THE ELECTRICAL PROBLEMS PROGRESSED GREATLY, IMPACTING THE POWER STEALING I WAS TURNING AROUND THE CORNER AND , THE STEERING SEEMS TO STICK/BIND AND REQUIRES ADDITIONAL EFFORT TO MAKE A STEERING CORRECTION. I ALMOST HIT THE CAR WAITING IN THE CORNER FOR THE LIGHT. BUT I WAS ABLE TO CONTROL THE STEERING WHILE EVEN THOUGH IT WAS VERY HARD TO DO. *TR
THE DAY I PURCHASED THE VEHICLE, THE RADIO INTERMITTENTLY DISCONTINUED WORKING. THE FOLLOWING MORNING AFTER DRIVING THE CARE FOR APPROXIMATELY 20 MILES AND THEN STOPPING TO VISIT MY FATHER, THE CAR WOULD NOT START. THE CAR WAS TOWED BACK TO THE DEALER AND THEY NOTICED A BURNT SMELL AND NO VOLTAGE TO BCM, THE REPAIR ORDER INDICATES THEY REPLACED UBEC AND OPERATED SYSTEM WAS ALL OK AT THAT TIME. *TR
AFTER STOPPING AT A STOP SIGN, I ATTEMPTED TO PROCEED THRU THE INTERSECTION WHEN THE CAR STARTING MISSING AND THEN STOPPED AND WOULD NOT START. CAR WAS TOWED TO PROGRESSIVE CHEVROLET AND THEY REPLACED THE FUEL PUMP CONTROL MODULE. THIS IS WHAT THEY THOUGHT WAS THE PROBLEM AND IT WAS NOT. I WILL OPEN SEPARATE COMPLAINTS FOR EACH INCIDENT WITH THE CAR. *TR
STOPPED AT A STOP SIGN AND CAR STARTED MISSING WHEN ATTEMPTING TO GO THRU INTERSECTION. CAR STOPPED AND WOULD NOT START. CAR WAS TOWED TO SERPENTINI CHEVROLET IN STRONGSVILLE. THEY INDICATED THE CAR STARTED AT THEIR FACILITY BUT WAS GIVING THE SAME CODE (HECK Z - U0109) THAT PROGRESSIVE CHEVROLET IN CANTON HAD GOTTEN AND PROGRESSIVE REPLACED THE FUEL PUMP CONTROL MODULE 3 DAYS PRIOR. SERPENTINI INDICATED THE CAR WAS FINE. I COMPLAINED TO PROGRESSIVE AND THEY HAD THE CAR TOWED FROM SERPENTINI BACK TO THEIR FACILITY. *TR
CAR TOWED FROM SERPENTINI TO PROGRESSIVE SINCE THE REPAIR THAT PROGRESSIVE COMPLETED A WEEK PRIOR DID NOT FIX THE EXISTING PROBLEM. CAR SHUTTING OFF AND NOT STARTING. PROGRESSIVE WIRING HARNESS TO UBEC HAS BAD CONNECTION DUE TO UBEC AND WIRING HARNESS CONNECTION STRIPPED OUT, NECESSARY TO REPLACE COMPLETE HARNESS. REMOVED UBEC, REPLACED FUSE BLOCK, MAIN BODY HARNESS, REQUIRED R&R OF BATTERY AND TRAY, EBCM, MASTER CYLINDER AND BRAKE BOOSTER, DASH COMPONENTS REMOVED/LOOSENED TO REMOVE BRAKE/GAS PEDAL BRACKET ASSEMBLY (HARNESS GROMMET INSTALLED BETWEEN BRACKET AND FIREWALL), R&R OF TRUNK PANELS, COMPLETE INTERIOR INCLUDING REAR SEATS, LOWERING HEADLINER. REPLACED BRAKE BOOSTER PUSHROD CLIP AND REAR SEAT SIDE BOLSTER CLIP WITH REPAIR. GM PAID FOR THE COST OF THIS REPAIR. ADDITIONAL ELECTRICAL ISSUES CONTINUE WITH CAR. WILL ADD AN ADDITIONAL COMPLAINT. *TR
CAR HAS ONGOING ISSUES WITH RADIO FLASHING, MULTIPLE ERRORS APPEARING ON THE DASH, BLINKERS HAVING SOUND ONE MINUTE AND NOT THE NEXT. WHEN THESE ISSUES OCCUR AND YOU ARE TURNING ON YOUR BRIGHT LIGHTS, THE RADIO DISCONTINUES PLAYING THEN STARTS AGAIN. SINCE THESE ISSUES ARE INTERMITTENT, I RECORDED THE ISSUES AND TOOK THE CAR TO PROGRESSIVE CHEVROLET. I SHOWED THEM THE VIDEO AND THE KEPT THE CAR AND TRIED TO RECREATE THE ISSUE. THEY INDICATED THEY WERE UNABLE TO RECREATE THE ISSUE AND DID NOT ADVISE ME THEY FIXED ANYTHING ON THE CAR. AFTER FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU, A GM REPRESENTATIVE ADVISED ME THAT PROGRESSIVE HAD REPLACED THE BRAKE VACUUM MICRO SWITCH DURING THIS VISIT. MY HUSBAND AND I WERE NEVER ADVISED OF THIS REPAIR. AFTER SPEAKING WITH THE GM REPRESENTATIVE, I CHECKED THE RECEIPT AND IT WAS LISTED AS BEING COMPLETED AT NO CHARGE. I FEEL WE WEREN'T ADVISED OF THIS REPAIR BECAUSE WE WERE ATTEMPTING TO TRADE THE CAR IN AND WERE NEGOTIATING WITH THEIR SALES TEAM. I DID NOT PURCHASE A CAR FROM THEM DUE TO THE VALUE THAT THEY WANTED TO GIVE ME ON THIS CAR. THE CAR WITH ALL OF THE PROBLEMS THAT THEY CANNOT FIX!! ONGOING ISSUES CONTINUE AND I HAVE BEEN ADVISED BY GM TO TAKE THE CAR BACK TO A DEALERSHIP AND HAVE THEM REVIEW THE CAR AGAIN. I HAVE AN APPOINTMENT SCHEDULED FOR TOMORROW, MONDAY, MARCH 31, 2014. THIS ISSUE IS VERY DISTRACTING AND CAUSES A LOT OF STRESS ON THE INDIVIDUALS IN THE CAR! THE LIGHTS FLASHING AT NIGHT ARE BLINDING AND COULD TRULY
WHILE DRIVING ALL THE LIGHTS ARE COMING ON, THE DASHBOARD. THE BRAKE LIGHTS, SERVICE STABILITRAK LIGHT, AND THE ABS LIGHT AND THE RADIO BLINKS ON AND OFF AND THEN SOMETIMES THE RADIO STAYS OFF FOR SEVERAL MINUTES. I HAD TAKEN THE CARE TO THE DEALERSHIP TO HAVE THEM TO CHECK IT AND THEY ADVISED ME IT WAS MY THERMOSTAT CAUSING THE ISSUE. THEY REPLACED THE THERMOSTAT WHICH WAS UNDER WARRANTY AND THE DEALERSHIP SAID EVERYTHING WAS OK TO GO. A WEEK LATER THE ALL THE LIGHTS ON THE DASHBOARD CAME BACK ON AGAIN I TOOK IT BACK TO THE DEALERSHIP AND THEY ADVISED ME THEY DIDN'T SEE ANY CODES READING THAT THERE WAS AND ISSUE. I SHOWED THEM THE PICTURES AND THE VIDEO THAT I CAPTURED WHILE THE CAR WAS DOING IT AND THEY ADVISED ME I HAD A ELECTRICAL PROBLEM BUT THEY CAN'T FIND IT. THE PROBLEM IS STILL AN ISSUE AND ITS STILL DOING THE SAME THING. *TR
I PURCHASED A USED CHEVY CRUZE, PREVIOUS RENTAL, FROM THE CHEVY DEALER ABOUT A MONTH AGO. WITHIN THE PAST WEEK I BEGAN TO HAVE INTERMITTENT ELECTRICAL ISSUES, WHICH STARTED WITH THE RADIO PANEL LIGHT FLASHING ON AND OFF AND THE RADIO WOULD ALSO TURN OFF FOR SEVERAL MINS AT A TIME. TODAY THE ELECTRICAL PROBLEMS PROGRESSED GREATLY, IMPACTING THE POWER STEALING AND I LOST POWER STEERING COMPLETELY WHILE DRIVING. IN ADDITION, MULTIPLE WARNING SIGNALS BEGAN TO FLASH: POWER STEERING, STABILINK, BRAKES AND SECURITY TRACTION CONTROL. THIS HAPPENED WHILE DRIVING, THANKFULLY I WAS GOING AT A VERY LOW SPEED OTHERWISE THIS COULD HAVE BEEN A POTENTIAL SERIOUS AND DANGEROUS SITUATION AS I BRIEFLY LOST CONTROL OF THE CAR AND ALMOST CRASHED AT 10MPH (OR LESS.) THANKFULLY I WAS ALREADY ON MY WAY TO THE DEALER (1 MILES AWAY) FOR AN APPOINTMENT FOR SERVICING THAT I HAD PREVIOUSLY SCHEDULED DUE TO THIS ISSUE. ONCE I GOT TO THE DEALER THEY WERE ABLE TO SEE THE ISSUES FIRST HAND. I TURNED OFF THE CAR AND THEN THIS CAR COMPLETELY DIED. I LEFT THE CAR AT THE DEALER AND HOPE THIS ISSUE IS RESOLVED AND THE CAR IS SAFE TO DRIVE. HONESTY, I AM VERY NERVOUS TO DRIVE THE CAR IN FEAR THAT THE CAR IS UNSAFE AND THESE ISSUES WILL CONTINUE. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, A FIRE STARTED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
CHEMICAL SMELL WHEN HEATER ON. *TR
SICKENING COOLANT SMELL WHEN HEATER IS ON HOT POSITION. THIS OCCURS REGULARLY. IT IS AN AWFUL SICKENING SMELL COMING FROM THE HEATING VENTS. THE HIGHER THE FAN SPEED THE WORSE IT GETS. IT DOES NOT OCCUR IF HEAT CONTROL IS NOT ON HOTTER SETTINGS WHICH ARE NECESSARY IN WINTER. ALTHOUGH NOT AN IMMEDIATE SAFETY ISSUE I BELIEVE IT TO BE A HEALTH CONCERN AS THE FUMES ARE STRONG. *TR
CAR DRIVES FINE BUT INTERIOR LIGHTS GO OUT RADIO STARTS BLINKING AND SERVICE STABILITRAK, SERVICE TRACTION CONTROL, SERVICE ANTITHEFT, AND SERVICE POWER STEERING LIGHTS COME ON THE DASH. I TOOK THE CAR TO THE DEALERSHIP WHERE THEY REPLACED THE BCM. THIS DID NOTHING 4 DAYS LATER IT ALL STARTED AGAIN. AFTER TURNING THE CAR OFF EVERYTHING RESETS. ON SOME OCCASIONS THE ANTITHEFT STOPS THE CAR FROM STARTING BACK UP I HAVE TO LEAVE THE CAR SIT WITH THE KEY ON ENGINE OFF FOR ABOUT 5 MINUTES THEN IT WILL START. THERE IS NO LOSS OF POWER IN THE ENGINE AND ALL THE GAUGES STILL WORK. WHEN I APPLY THE BRAKES THIS HAPPENS, OR WHEN I TRY TO ROLL DOWN THE WINDOW, OR EVEN WHEN IM JUST CRUISING DOWN THE STREET WITHOUT AND CHANGING SPEED OR ANYTHING IN THE CAR. *TR
WE HAVE VIDEO OF THE RADIO DISPLAY AREA GOING BLANK THEN COMING ON THEN GOING BLANK CONTINUALLY, IT TAKES OUT ALL SOUND I.E., RADIO, NAVIGATIONAL INSTRUCTIONS, BLINKER SOUND .. WHILE THROWING MULTIPLE ERROR CODES IN THE AREA FOR ODOMETER READING I.E., SERVICE STABILA TRACK, SERVICE TRACTION CONTROL. THE USERS MANUAL TELLS YOU THAT IF SOMETHING LIKE THIS HAPPENS TO SHUT OFF THE CAR TO RESET THE CAR. IF YOU DO SHUT IT OFF OR STALL OUT THE CAR (MANUAL TRANSMISSION) EVERYTHING GOES DEAD. IT CANNOT BE ACCESSED BY ONSTAR (I CALLED THEM ON 2-19-2014 AND ASKED THEM TO DOCUMENT THAT THEY COULD NOT ACCESS THE CAR ... IT SIMPLY READ "ERROR" FOR THEM) THE FOB KEY HAS NO EFFECT, THERE IS NO STEERING, NO BRAKES, NO LIGHTS, NO NOTHING FOR 20 TO 45 MINUTES. SO IF IN TRAFFIC .. THE CAR SIMPLY BECOMES EITHER A ROAD BLOCK OR A TARGET. THE CAR HAS BEEN INTO 2 DIFFERENT DEALERSHIPS AND EVEN WITH VIDEO OF THE INCIDENTS THEY SIMPLY SAY THEY CAN FIND NOTHING WRONG AND MAKE RIDICULOUS SUGGESTIONS. THE CAR AS IS, IS AN ACCIDENT OR WORSE WAITING TO HAPPEN. *TR!....UPDATED 07/31/14 *BF
UPON VEHICLE BEING WARMED UP THERE IS A COOLANT SMELL FROM THE HEATING SYSTEM. THIS IS A COMMON OCCURRENCE WITH CHEVROLET CRUZE AND IS A HEALTH HAZARD. I CANNOT KEEP THE HEAT ON WITHOUT THE WINDOWS DOWN. *TR THIS SEEMS TO OCCUR ONLY WHEN VEHICLE IS FULLY WARMED UP AND ONLY SEEMS TO COME OUT OF THE LEFTMOST DUCT. *TR
THERE IS A SMALL OF ANTIFREEZE IN MY CAR THAT HAS BEEN MAKING ME SICK SINCE THREE MONTHS AFTER I PURCHASED CAR AND GM OR THE DEALER HAS NO WAY OF FIXING IT DOING ALL KINDS OF OTHER THINGS AND TELLING ME THAT THEY CANT SMELL IT. ALSO I HAVE BEEN HAVING BRAKE PROBLEMS AS WELL AND FINALLY ON FEB 1, 2014 THEY DECIDED TO REPLACED BRAKES AND ROTORS ON MY CAR. *TR
DRIVING AT SPEEDS IN THE 40 TO 75 MPH RANGE ON A STRAIGHT ROAD, IF THERE IS NO STEERING ADJUSTMENT FOR A FEW SECONDS, THE STEERING SEEMS TO STICK/BIND AND REQUIRES ADDITIONAL EFFORT TO MAKE A STEERING CORRECTION. ALMOST AS IF THE ELECTRIC POWER STEERING "FALLS ASLEEP". *TR
VEHICLE MOMENTARILY STEERED TO RIGHT WITHOUT DRIVER INPUT. VEHICLE WAS GOING STRAIGHT ON INTERSTATE AT APPROX. 70 MPH AND PULLED TO RIGHT FOR APPROX. ONE SECOND, THEN WENT BACK TO NORMAL. HAPPENED APPROXIMATELY SEVEN TIMES ON 110 MILE DRIVE. WE (WIFE AND I) WERE JUST FORTUNATE THAT NO ONE WAS NEAR US IN RIGHT LANE WHEN THESE ANOMALIES OCCURRED. TOOK VEHICLE TO DEALER AND DEALER PUT APPROX. 100 MORE MILES ON VEHICLE AND COULD NOT DUPLICATE PROBLEM. DEALER CHECKED ALIGNMENT AND IT WAS WITHIN SPECIFICATIONS. HAVE RESEARCHED ONLINE AND FOUND VEHICLES WITH JTEKT EPS SYSTEM HAVING SIMILAR STEERING ANOMALIES. CONCERNED THAT STEERING INPUT NOT CONTROLLED BY DRIVER CAN CAUSE VEHICLE ACCIDENT AT HIGHWAY SPEED. THIS IS A POTENTIAL "CATASTROPHIC" SAFETY ISSUE, SO PLEASE INVESTIGATE. *TR
ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRACK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING. RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT I FIND ALARMING IS DURING THESE EPISODES, THE POWER STEERING ACTUALLY FAILS FOR A SHORT PERIOD OF TIME. ON A 20 MINUTE DRIVE, I EXPERIENCED 4 FAILURES AND THE ABOVE ELECTRICAL ISSUES HAPPENING NON-STOP FOR THE DURATION OF THE TRIP. A DAY LATER, AS A TEST, I DROVE MY CAR AROUND MY NEIGHBORHOOD (LESS THAN A 1 MINUTE DRIVE) AND EXPERIENCED ALL THE SAME ISSUES, INCLUDING LOSS OF POWER STEERING. I HAVE SCHEDULED SERVICE WITH A DEALER. A SEARCH ON THE INTERNET SHOWS AN ALARMING NUMBER OF CHEVY CRUZE OWNER WITH THIS ISSUE, WHICH POINTS TO MANUFACTURING OR DESIGN DEFECT AND NOT WEAR & TEAR. LOSS OF POWER STEERING WHILE IN MOTION WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR
DRIVING IN HARD RAIN IN NEAR RUSH HOUR CHICAGO TRAFFIC, THE DRIVER'S SIDE WINDSHIELD WIPER QUIT WORKING MAKING DRIVER'S VISIBILITY VERY POOR. INSPECTION REVEALED THAT THE PLASTIC CUP HAD POPPED OFF THE METAL BALL ON THE LINKAGE. IT WOULD NOT SNAP BACK ON. THE WIPER TRANSMISSION WAS REPLACED TO REPAIR THE CAR AT OWNERS EXPENSE, BECAUSE THE CAR WAS OUTSIDE OF 3YEAR/36,000MILE WARRANTY BASED ON MILEAGE. *TR
COOLANT ODOR IN PASSENGER COMPARTMENT FROM DAY ONE. WATER PUMP REPLACED TWICE IN THE PREVIOUS 8 MONTHS. STILL LEAKS COOLANT. VEHICLE IS UNSAFE BECAUSE YOU NEVER KNOW WHEN OR WHERE YOU WILL BECOME DISABLED AND NEED TO BE TOWED IE: HIGHWAY LOCATION, NIGHT, BAD NEIGHBORHOOD ETC. . MY WIFE NO LONGER WANTS TO DRIVE THIS VEHICLE. ALSO HAVE HAD THE BRAKING RECALL DONE TWICE NOW, SO FAR SO GOOD, BUT FOR HOW LONG? *TR
DRIVING ON RURAL ROAD TEMPERATURE GAUGE WENT ALL THE WAY TO HOT. STOPPED CAR LOOKED UNDER HOOD THERE WAS NO LIQUID IN THE ANTIFREEZE TANK WENT TO A HOUSE AND GOT WATER TO FILL IT UP. TEMP GAUGE WENT BACK TO NORMAL. CHECK ENGINE STAYED ON. TOOK CAR TO DEALER FOR INSPECTION THEY SAID THERMOSTAT HOUSING REPLACED . EVERY THING FINE. ON 1/24/2014 THE SAME THING HAPPENED THIS TIME THE COOLING FAN WAS RACING LIKE I HAD NEVER HEARD BEFORE PULLED IN TO A MALL PARKING LOT RAISED HOOD ANTIFREEZE TANK EMPTY. I LOOKED AND SAW GREEN LIQUID WHERE THE PIPE FROM ANTIFREEZE TANK CONNECTS TO THE ENGINE . THE VEHICLE IS DEFINITELY LOOSING ANTIFREEZE WHERE THE COOLANT GOES IN TO THE ENGINE.. THIS IS THE SECOND TIME I ALMOST BURNED THE ENGINE. *TR
2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD ON NOVEMBER 13, 2013, THE CONSUMER MERGED INTO TO STOP AND GO TRAFFIC. SHORTLY AFTER MERGING, ANOTHER MOTORIST APPLIED HIS/HER BRAKES. THE CONSUMER APPLIED PRESSURE TO THE BRAKE, BUT NOTHING HAPPENED. THERE WAS NO CATCH, NO GRINDING,AND NO DECELERATION AS THE BRAKE WAS APPLIED. CONSEQUENTLY, THE CONSUMER REAR ENDED THE VEHICLE IN FRONT OF HER. THE CONSUMER STATED THE BRAKES FAILED TO ENGAGE. HOWEVER, NO PROBLEM WAS FOUND AND ACCORDING TO THE BLACK BOX IN THE VEHICLE, THE BRAKES WERE OPERATIONAL AT THE TIME OF THE ACCIDENT. THE CONSUMER RECEIVED A RECALL NOTICE, A MONTH BEFORE THE ACCIDENT. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB
IT BEGINS WITH THE RADIO BLINKING ON AND OFF WHEN THIS IS HAPPENING THERE ARE SEVERAL THINGS WE NOTICE THAT GOES ON IN THE INSTRUMENT PANEL SUCH AS SIGNAL LIGHTS NO SOUND, SOMETIMES PUTTING THE WINDOW UP WILL TRIGGER THE WRENCH TO BE DISPLAYED, ALSO LOSS OF THE ABILITY TO TURN THE WHEEL. NO CRUISE CONTROL WHEN THE RADIO IS BLINKING. *TR
ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRAK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING.RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT I FIND ALARMING IS DURING THESE EPISODES, THE POWER STEERING ACTUALLY FAILS FOR A SHORT PERIOD OF TIME. ON A 20 MINUTE DRIVE, I EXPERIENCED 4 FAILURES AND THE ABOVE ELECTRICAL ISSUES HAPPENING NON-STOP FOR THE DURATION OF THE TRIP. A DAY LATER, AS A TEST, I DROVE MY CAR AROUND MY NEIGHBORHOOD (LESS THAN A 1 MINUTE DRIVE) AND EXPERIENCED ALL THE SAME ISSUES, INCLUDING LOSS OF POWER STEERING...I HAVE SCHEDULED SERVICE WITH A DEALER...A SEARCH ON THE INTERNET SHOWS AN ALARMING NUMBER OF CHEVY CRUZE OWNER WITH THIS ISSUE, WHICH POINTS TO MANUFACTURING OR DESIGN DEFECT AND NOT WEAR & TEAR...LOSS OF POWER STEERING WHILE IN MOTION WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR....UPDATED 07/31/14 *BF *TR
ENGINE DOES NOT MAINTAIN ENGINE TEMPERATURE AND CONSEQUENTLY DOES NOT HAVE CONSISTENT HEAT. IT WILL GO FROM 170 DEGREES TO 100 IN LESS THAN 3 BLOCKS. THIS WILL CAUSE THE WINDOWS TO FROST OVER AND LIMIT VISIBILITY. IT HAS BECOME UNSAFE TO DRIVE IN THE WINTER. IT HAS BEEN IN FOR REPAIRS ABOUT 8 TIMES IN TWO YEARS WITH NO SUCCESS. I ALSO CONTACTED CHEVROLET CUSTOMER CARE. THEY TOLD ME NOT TO TURN THE HEATER FAN IN PAST LEVEL 2 UNTIL THE ENGINE REACHES OPERATING TEMPERATURE. THE PROBLEM IS THAT IT RARELY DOES OR HOLDS IT VERY LONG. THIS WINTER IN MN HAS RANGED ALL THE WAY TO -20. REGARDLESS OF TEMPERATURE IT DOES THE SAME THING. MY RESEARCH INDICATES THIS HAS BEEN AN ISSUE WITH THE CRUZE AT LEAST SINCE 2011. *TR
NOXIOUS COOLANT SMELL INSIDE VEHICLE WHEN HEATER IS ON. COOLANT SMELL COMING FROM ENGINE COMPARTMENT WHEN IT IS WARM. THE WATER PUMP HAS BEEN CHANGED, NEXT REPAIR WAS RE ROUTING COOLANT RESERVOIR, NEXT REPAIR WAS MOLD FOUND IN HEATER CORE COMPARTMENT/CLEANED AND DEODERIZER WAS USED, LAST REPAIR WAS HEATER CORE CASE REPLACED. THIS PROBLEM STARTED WITH A LEAKING WATER PUMP AND HAS NOT BEEN ADDRESSED. SEEMS GM IS TRYING DIFFERENT REPAIRS IN HOPES IT WILL BE FIXED. THE PROBLEM DOESN'T,T SEEM TO BE DIAGNOSED. ONLY HAPPENS IN COLD WEATHER MONTHS WITH THE HEATER ON. HEATED AIR FROM THE VENTS SMELL LIKE BURNED COOLANT. VERY IRRITATING TO THE EYES AND THROAT, EYES ARE WATERY AND SWOLLEN, VERY DIFFICULT TO SEE AND DRIVE. THEN SEVERE COUGHING. WE CAN NOT SAFELY DRIVE LONGER THAN 20 MINUTES. MY DEALER TELLS ME THEY NEVER HEARD OF THIS PROBLEM YET IS QUICK SEARCH OF THE INTERNET SHOWS MANY DOCUMENTED CASES. THE SMELL OF COOLANT IS IN OUR CLOTHES AND THE FABRIC OF THE INTERIOR OF THE CAR. *TR
COOLANT SMELL INSIDE VEHICLE CABIN AND OUTSIDE OF VEHICLE. NOTICED WHEN I FIRST PURCHASED THE CAR DURING THE WINTER. THIS OCCURS AFTER EXTENDED DRIVES, TYPICALLY MORE THAN 30 MINUTES, DURING COLD WEATHER WHEN USING THE HEAT. PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. GM HAS LOOKED INTO IT APPROXIMATELY 8 TIMES. 4 REPAIR ATTEMPTS (COOLANT RESERVOIR CAP REPLACEMENT, WATER PUMP, COOLANT RESERVOIR MODIFICATION AND HVAC ASSEMBLY REPLACEMENT). PROBLEM HAS NOT BEEN RESOLVED. INTERNET SEARCH HAS REVEALED MANY OWNERS EXPERIENCING THE SAME CONDITION, AS WELL AS A CLASS ACTION LAW SUIT DUE TO THE COOLANT SMELL INSIDE THE VEHICLE CABIN. THIS IS A HEALTH RISK TO ALL OCCUPANTS. FURTHER RESEARCH REVEALED AFFECTED MODELS INCLUDE THE: CRUZE, MALIBU AND SONIC. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT STATED THAT ADDITIONAL FORCE HAD TO BE APPLIED TO THE BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
RECENTLY, CAR RADIO HAS BEEN FLICKERING ON AND OFF, ALONG WITH SERVICE NOTIFICATIONS OF STABILI TRAC, TRACTION CONTROL. CHEVY DEALER NOTIFIED, SERVICED CAR, FOUND NOTHING AND HAS NO EXPLANATION. TODAY, STOPPED AT A CORNER TO MAKE A RIGHT HAND TURN. AS I WAS ACCELERATING AT APPROX 2-3 MPH AROUND THE CORNER, THEN STEERING WAS LOST AND COULD NOT TURN THE CORNER. LOST ALL CONTROL OF CAR. VERY FORTUNATE THERE WAS NO DAMAGE OR INJURY TO ANYTHING OR ANYONE. SCARY INCIDENT THAT COULD OF HAD A WORSE OUTCOME. *TR
THE CENTER INFORMATION CENTER WITH THE RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. SOMETIMES DURING THIS A NOTIFICATION WOULD COME UP "SERVICE TRACTION CONTROL" AND/OR "SERVICE STABILITRACK." I TRIED TROUBLESHOOTING IT MYSELF FOR A FEW DAYS. SOMETIMES THE BLINKER, SEAT WARMER, OR EVEN PLUGGING IN MY PHONE TO THE USB PORT SEEMED TO TRIGGER IT. I NOTICED THE VOLTAGE FLUCTUATING FROM 12.9 - 15.2V WHILE DRIVING OR AT A STOP. THE DAY THAT I TOOK THE VEHICLE IN FOR REPAIR, ALL THE NOTIFICATION LIGHTS BEGAN TO BLINK AND THEN THE POWER STEERING WENT OUT DURING A LEFT TURN. THE DEALERSHIP REPLACED BOTH BATTERY CABLES AND MENTIONED THAT THEY'VE HAD MANY OF THESE CARS IN WITH THIS SAME ISSUE. THE ISSUE APPEARED TO BE RESOLVED AND THE CAR WAS RUNNING GREAT, UNTIL YESTERDAY 1/15/14. EVERYTHING MENTIONED ABOVE, EXCEPT FOR THE POWER STEERING LOSS, IS HAPPENING AGAIN. IF YOU SEARCH THE INTERNET AND YOUTUBE, YOU'LL QUICKLY SEE THIS IS A GROWING PROBLEM THAT NEEDS TO BE RESOLVED AND RECALLED. *TR
AT HIGHWAY SPEEDS, WHEN TRYING TO MAKE A SLIGHT STEERING CORRECTION, THE STEERING WHEEL SEEMS TO STICK AND IT TAKES EXTRA EFFORT MOVE THE STEERING WHEEL. THAT EXTRA EFFORT SUDDENLY MOVES THE STEERING WHEEL BECAUSE THE POWER STEERING SEEMS TO RETURN AND THIS CAUSES THE CAR TO MOVE AS THOUGH THE DRIVER IS JERKING THE STEERING WHEEL. IT IS VERY DIFFICULT TO HOLD A STEADY, SMOOTH TRACK AT HIGHWAY SPEEDS. THE STEERING CAN ALSO EXHIBIT THIS SAME TYPE OF STICKING WHILE SITTING STATIONARY BUT THIS DOESN NOT CAUSE A DANGEROUS SITUATION. THOUGH IT DOES NOT DO THIS ALL OF THE TIME, IT IS EASY TO DRIVE THE VEHICLE LONG ENOUGH TO START THIS ERRATIC STEERING ISSUE. THE DEALER HAS STATED THAT THE GM SERVICE REP HAS NEVER HEARD OF SUCH A PROBLEM AND THEY HAVE NO TSB'S OR RECALLS IN EFFECT SO THEY CAN DO NOTHING. THIS IS THE SAME METHOD OF IGNORING THE PROBLEM THAT GM USED IN DEALING WITH THE BRAKE BOOSTER MICRO SWITCH ISSUE. NEVER HEARD OF THAT PROBLEM EITHER, EVEN THOUGH MANY PEOPLE HAD COMPLAINED OF THE SAME THING ON A CHEVY FORUM AND NUMEROUS WRECKS HAD OCCURRED. "NEVER HEARD OF THE PROBLEM SO WE CAN'T FIX IT" OR IS IT MORE LIKE "WE CAN'T FIX IT SO WE HAVE NEVER HEARD OF THAT PROBLEM". *TR
DRIVING IN A STRAIGHT LINE FOR ~10-15 SECONDS AT SPEEDS OVER 40 MPH WILL CAUSE THE STEERING WHEEL TO "STICK" IN WHAT FEELS LIKE A NOTCH THAT REQUIRES AN OVER-CORRECTION TO GET THE CAR TO RESPOND AND CHANGE DIRECTION AGAIN. WHEN THIS HAPPENS, THE CAR'S ELECTRIC STEERING WILL KICK BACK IN WITH A LITTLE SWERVE TO THE LEFT OR RIGHT THAT FEELS SLIGHTLY DANGEROUS IN SLICK CONDITIONS WHERE OVER-CORRECTION COULD LEAD TO A SLIDE. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZ. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL FLICKERED AS THE STABILITY CONTROL SERVICE SOON WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 34,000.
THE RADIO AND DASH BOARD LIGHTS (SERVICE STABILITRAK) HAVE BEEN FLASHING ON AND OFF THEN THIS EVENING WHILE DRIVING ON A STRAIGHT ROAD, THE "SERVICE POWER STEERING" LIGHT FLASHED ON AND MY STEERING WHEEL LOCKED UP. THAT CONTINUED FOR APPROX. 2 MINUTES THEN STARTED WORKING CORRECTLY. WHEN I GOT HOME AND PULLED INTO MY PARKING SPOT AND TURNED MY CAR OFF EVERYTHING TURNED OFF, INCLUDING MY INTERIOR LIGHTS AND I COULDN'T REMOVE MY KEY FROM THE IGNITION. I LET IT SIT FOR APPROX. 5 MINUTES THEN TRIED TO START THE CAR AND IT DID TURN ON SO I TURNED IT OFF AGAIN AND I WAS ABLE TO REMOVE THE KEY. THE DEALERSHIP I BOUGHT THE CAR FROM TWO MONTHS AGO (USED, WITH 38K MILES) TOLD ME THAT THIS IS NOT COVERED UNDER THE POWER TRAIN WARRANTY BUT WOULD HAVE BEEN COVERED UNDER THE BUMPER-TO-BUMPER WARRANTY (EXPIRED BEFORE I BOUGHT THE CAR). NOW, I'M RESPONSIBLE FOR PAYING FOR A SERIOUS DEFECT THAT COULD POTENTIALLY RESULT IN A SERIOUS OR FATAL INCIDENT. CHEVROLET/GENERAL MOTORS -- PLEASE FIX THIS WITHOUT CAUSING CONSUMERS ANY FURTHER MONETARY, PHYSICAL, OR EMOTIONAL ISSUES. *TR!....UPDATED 07/31/14 *BF
STEERING BINDS/STICKS AT SPEEDS ABOVE 45 MPH WHEN DRIVING ON A STRAIGHT ROAD. ADDITION EFFORT IS REQUIRED TO ADJUST STEERING WHEN THIS OCCURS. THIS COULD LEAD TO AN ACCIDENT SINCE ADDITIONAL EFFORT IS REQUIRED TO CHANGE STEERING DIRECTION AND COULD RESULT IN OVER CORRECTION. DEALER REPLACED STEERING GEAR ASSEMBLY BUT THE PROBLEM RETURNED AFTER ABOUT 5,000 MILES. *TR
I AM HAVING PROBLEMS WITH THE ELECTRICAL INSIDE MY CAR CUTTING IN AND OUT, ALL ELECTRICAL TURNS OFF. SERVICE CHECKS COME ACROSS DASHBOARD FOR POWER STEERING, STABILITY CHECK CONTROL, AND TRACTION CONTROL. THE POWER STEERING HAS STOPPED WORKING AT TIMES AS WELL. I AM NOT SURE BUT IF YOU ARE TURNING IT APPEARS THAT THE TURN SIGNALS STOP WORKING FROM INSIDE THE VEHICLE. HEADLIGHTS ARE DIMMER THAN NORMAL WHEN IT CUTS IN AND OUT, IT FLICKERS WITH THE SHORTAGES. I HAVE TAKEN IT TO THE DEALERSHIP THREE TIMES NOW. THE FIRST TIME THEY TIGHTENED A GROUND WIRE, THE SECOND TIME THEY COULDN'T FIND A PROBLEM, THIRD TIME THEY REPLACED THE ENGINE CONTROL MODULE, AND NOW I'M TAKING IT BACK A FOURTH TIME TO HAVE THE BODY CONTROL MODULE REPLACED. THIS PROBLEM CONTINUES TO GET WORSE. *TR
I BOUGHT A 2012 CHEVY CRUZE RECEIVED RECALL LETTER FIRST OF 10/13 WAS STATED IN LETTER NO PARTS WERE AVAILABLE BUT WHEN THEY WERE I WOULD GET IT FIXED FREE. I APPROACHED INTERSECTION MY BRAKE WENT TO FLOOR WAS T BONED AND TOTAL LOSS OF MY CAR THIS CAR HAS 6 AIRBAGS NONE OF THEM DEPLOYED ..NOT GETTING ANYWHERE WITH GM. *TR
I WAS DRIVING MY VEHICLE PULLING UP TO A STOPLIGHT AND AS I WAS STOPPING MY RADIO TURNED OFF AND A WARNING CAME UP ON MY DISPLAY SAYING TO SERVICE POWER STEERING I COULD FEEL MY POWER STEERING GO OUT AT THIS TIME. THIS HAS HAPPENED SEVERAL TIMES AS WELL AS WARNINGS SAYING TO SERVICE TRACTION CONTROL. I TOOK MY VEHICLE TO THE DEALER FOR REPAIR. BEFORE I DID THIS I RESEARCHED ONLINE MY ISSUE AND FOUND THAT THE MOST LIKELY PROBLEM WAS THE NEGATIVE BATTERY CABLE. I TOLD THE REPAIR DEPARTMENT ABOUT MY RESEARCH AND THAT WAS WHAT WAS WRONG WITH THE VEHICLE. MY CONCERN IS THAT IF THE POWER STEERING HAD GONE OUT WHILE I WAS TURNING THIS COULD HAVE CAUSED AND ACCIDENT. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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