ON A STRAIGHT AWAY THE VEHICLE WILL DRIFT AND WHEN YOU MAKE A CORRECTION THE STEERING WHEEL CATCHES OR STICKS. THE FIRST TIME IT HAPPENED IN FEBRUARY 2014 IT WAS DISCOVERED THAT THE POWER STEERING GEAR WAS DEFECTIVE AND WAS REPLACED UNDER THE 36,000 MILE WARRANTY. IT HAS FAILED AGAIN ON 11-10-14 FOR THE SAME ISSUE AND PART AT 51,000 MILES AND IS CURRENTLY BEING REPLACED BY THE DEALERSHIP AT MY COST OF $1,348.00. ON A SNOW COVERED ROAD THIS VEHICLE WOULD BE UNCONTROLLABLE AND COULD CAUSE A SERIOUS CRASH. IT MAY ALSO MIMIC AN OVER CORRECTION DUE TO THE SUDDEN JERK OF THE FRONT WHEELS. IF THIS WOULD OR HAS OCCURRED TO OTHER OWNERS, NO ONE WOULD SUSPECT THE POWER STEERING GEAR BECAUSE IT WOULD BE DAMAGED IN THE CRASH. *TR
2012 Chevrolet Cruze complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
THE VEHICLE DASH BOARD FLICKERED ALL THE LIGHTS AND DISPLAYS CAME ON THE RADIO DISPLAY WENT BLACK, SERVICE STABILITRACK INDICATOR CAME ON, THE BLUETOOTH WENT OUT, THE BRAKE LIGHT AND TRACTION CONTROL LIGHTS CAME ON. THIS IS HAPPENING AT ANY TIME IT CAN HAPPEN WHEN YOU FIRST START THE CAR OR AFTER YOU DRIVING FOR A WHILE. IT NOW HAPPENS ALL THE TIME AND HAS GOTTEN WORST, NOW THE STEERING WHEEL LOCKS WHILE YOUR IN A TURN AND ON THREE OCCASIONS I ALMOST CRASHED INTO A WALL. THE CAR ALSO HESITATES AND FEELS LIKE IT'S GOING TO SHUT OFF. *TR
BOUGHT VEHICLE FROM CARMAX FIRST WEEK OF MARCH 2014, 3 WEEKS LATER WAS FIRST TIME I DROVE IN SNOW AND THE THE BRAKES DID NOT WORK AT ALL. CALLED CARMAX AND THOUGH THE WARRANTY WAS WAS OVER THEY AGREED TO REPAIT BECAUSE OF A BRAKE RECALL. THEN A COUPLE WEEKS LATER THERE WAS A LEAK AND FORD HAD TO REPLACE A COOLANT PUMP. THE CAR NEVER RAN THE SAME. THE CAR PUTTERS AND HAS HORRIBLE ACCELERATION AND I HAVE CONTACTED FORD AND CARMAX DEALERSHIP AND COORP FOR HELP AT THE SAME TIME ALL THE CRUZES WERE TAKEN OFF THE LOTS AND WERE NO LONGER ALLOWED TO BE SOLD BECAUSE OF ALL THE RECALLS AND THEY WERE DEEMED UNSAFE TO DRIVE. ALL I ASKED CARMAX FOR WAS TO TAKE THIS VEHICLE BACK AND LET ME PICK OUT A DIFFERENT CAR. I AM A SINGLE MOM WITH A TEENAGE DAUGHTER AN I AM AFRAID TO LET HER DRIVE THIS CAR, THERE HAVE BEEN SEVERAL DEATHS ATTRIBUTED TO THE CHEVY CRUZES. I HAVE LEFT SEVERAL VOICEMAILS WITH GM MY CASE # IS C7269752 WITH FIRST RESPONDER..WHAT DOES THAT MEAN ANYWAY? THE GM AT CARMAX IN TINLEY PARK ARGUED WITH ME FOR 15 MINUTES ABOUT WHO IF I SPOKE TO HIM ONCE OR TWICE INSTEAD OF DEALING WITH THE REAL ISSUE, THE SOLD ME, A SINGLE MOTHER A CAR WITH BAD BRAKES! I ALMOST WENT INTO DOWN INTO A 6 LANE EXPRESSWAY WHEN THE BRAKES DIDNT WORK! I WOULD HAVE BEEN KILLED. ITS BEEN A COUPLE MONTHS NOW AND NO ONE HAS FOLLOWED UP AT ALL. THE SNOW WILL SOON BEGIN AND I AM SCARED TO DEATH TO DRIVE. PLEASE CAN SOME ONE HELP. *TR
MY PROBLEMS STARTED WITH MY TRUNK POPPING OPEN ON ITS OWN WHILE DRIVING AND WHILE PARKED. THIS IS CONCERNING NOT ONLY TO MY LOSS OF FOCUS ON THE ROAD BECAUSE OF THIS, I ALSO WORRY ABOUT WHO EVER IS DRIVING BEHIND ME SHOULD SOMETHING FLY OUT OF MY TRUNK. ALSO MY WINDSHIELD WIPER BLADE ON THE DRIVER SIDE COMES OFF THE MOTOR CLIP THIS IS VERY DANGEROUS WHILE RAINING I HAVE TO DRIVE WITH OUT VISIBILITY. MY CAR THEN DECIDED NOT TO START AND WHEN I FINALLY GOT IT TO START IT TOLD MY AIRBAGS NEEDED SERVICING, MY POWER STEERING, ABS BRAKES, TRACTION CONTROL, AND STABILITRACK. THERE WAS NO CONTROL OF THE CAR. THAT HAD WENT AWAY AND WAS ABLE TO GET CAR SAFELY TO THE DEALERSHIP TO GET IT SERVICED TODAY. THIS SEEMS TO BE A PROBLEM WITH OTHER 2012 CHEVY CRUZE'S IN WHICH I HAVE DONE RESEARCH. SOMETHING NEEDS TO BE DONE ABOUT THESE ELECTRICAL ISSUES BEFORE SOMEONE ENDS UP GETTING KILLED. *TR
12/13/12 CHECK ENGINE LIGHT IS ON AND VEHICLE HESITATES ON ACCELERATION FROM A STOP. THEY REPLACED THE FAILED TURBO CHARGER ASSEMBLY. REPLACED VALVES INSIDE HEAD. 03/21/2013 - ERROR MESSAGE "A/C OFF DUE TO HIGH ENGINE TEMP" . REPLACED A/C COMPRESSOR. 12/13/13- WATER PUMP LEAKING REPLACED WATER PUMP AND COOLANT. 08/29/2014 - "ENGINE OVERHEATED - IDLE ENGINE" ERROR MESSAGE "A/C OFF DUE TO HIGH ENGINE TEMP" DEALER FIXED RECALL LOW COOLANT LEVEL. 10/15/14- CAR HAVING POWER ISSUES NEEDS TO BE JUMP-STARTED. AFTER LOOKING AT THE CAR THEY MADE ME PAY $89.95 TO REPLACE BATTERY. 11/03/14 - "ENGINE OVEHEATED-IDLE ENGINE" "A/C OFF DUE TO HIGH ENGINE TEMP" "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" . THE CAR WAS SHAKING AND LOSING POWER HAD TO BE TOWED TO DEALERSHIP. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE RADIO WOULD SHUT OFF AND ON INDEPENDENTLY, AND THE INSTRUMENT PANEL GAUGES WOULD FLICKER. ALSO, THE CONTACT MENTIONED THAT THE WARNING LIGHTS ON THE INSTRUMENT PANEL WOULD RANDOMLY ILLUMINATE AND THE POWER STEERING FAILED CAUSING HER TO USE EXTREME FORCE TO CONTROL THE STEERING WHEEL. THE VEHICLE WOULD RESUME NORMAL OPERATION. IN ADDITION, THE KEY FAILED TO RELEASE FROM THE IGNITION AND THE CONTACT HAD TO HAVE THE VEHICLE JUMP STARTED. THE DEALER DIAGNOSED THAT ALL THE ELECTRICAL CORDS WERE CORRODED. HOWEVER, THE PARTS TO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
ANTI FREEZE SMELL IN CAR AND HEAD RESTS POP UP BY THEMSELVES.DEALER USED GM FIX TO STOP THE ODOR.IT HELPED BUT DIDN'T SOLVE THE PROBLEM.DEALER CLAIMED TO HAVE ADJUSTED THE HEADRESTS BUT IT DIDN'T HELP AT ALL.THEY STILL POP UP BY THEMSELVES. *TR
WHILE DRIVING DOWN THE ROAD THE RADIO DISPLAY GOES BLANK. THIS INCLUDES THE RADIO- TEMPERAUIRE CONTROLS,ETC- OTHERWISE KNOWN AS THE DIGITAL INFO CENTER. *TR
COOLANT KEEPS LEAKING OUT OF CAR. *TR
AIR BAG INDICATOR CAME ON 1 MONTH AFTER I BOUGHT THE CAR AND CALLED TO SEE IF IT WAS CPVERED BY THE MILLION RECALLS BUT WAS TOLD MY VIN NUMBER ISNT ON THE RECALL LIST. HOW IS IT THAT MY CAR IS DOING THE VERY THING THE OTHER 40,000 RECALLS FROM CHEVY BUT MINE ISNT COVERED. WILL NEVER BUY ANOTHER CHEVY AND I AM COUNTING DOWN THE DAYS TIL I CAN TRADE IT IN!!!!
DRIVING ON INTERSTATE 10 WHEN ELECTRICAL LIGHTING, RADIO, ETC START BLINKING ON AND OFF. I WAS ON MY WAY FROM FLORIDA TO NORTH CAROLINA WHEN IT HAPPENED, I TURNED AROUND AND WENT TO CHEVROLET DEALER WHERE I BOUGHT IT, WAS CHECKED OUT AND MECHANIC SAID THEY COULDN'T FIND ANYTHING WRONG. DROVE TO NORTH CAROLINA AND WHEN I ARRIVED AT MY SON'S HOME THE SAME THING HAPPENED TWICE. WE TOOK IT TO CHEVROLET DEALER IN MOORESVILLE,NC, THEY FOUND OUT THROUGH GM IT WAS THE ELECTRICAL BOX CAUSING ALL THE PROBLEMS AND THEY REPLACED IT WITH A NEW ONE. I WASN'T IN AN ACCIDENT BUT IT MADE ME SCARED TO DRIVE IT. I FEEL AS THOUGH GM SHOULD HAVE RECALLED IT AND NOT MAKE THE CONSUMER WONDERING. I WOULD LIKE GM TO BE NOTIFIED ABOUT THIS AND TO ALSO HEAR FROM THEM. *TR
I HAVE A VERY STRONG COOLANT SMELL INSIDE THE CAR WHEN HEAT IS ON AND A STRONG COOLANT SMELL OUTSIDE OF THE CAR. I BROUGHT IT IN TO MY DEALERSHIP AND THEY DETERMINED THE WATER PUMP WAS LEAKING AND THEY REPLACED IT. I'VE HAD MY CAR BACK FOR A WEEK NOW AND AGAIN I HAVE THE STRONG COOLANT SMELL INSIDE AND OUTSIDE OF MY CAR. THE SMELL IS ACTUALLY MAKING ME NAUSEOUS. I HAVE ALSO EXPERIENCED ISSUES WITH MY DRIVERS SIDE WINDOW NOT GOING DOWN. I'VE HAD THE DEALERSHIP LOOK AT IT AND THEY CANNOT FIND ANYTHING WRONG WITH IT. MY FINAL ISSUE I'VE BEEN EXPERIENCING IS MY VEHICLE DOES NOT SHIFT RIGHT. I HAVE AN AUTOMATIC TRANSMISSION AND SOMETIMES IT SHIFTS VERY HARD OUT OF FIRST AND INTO TO SECOND GEAR, THE CAR FEELS LIKE IT'S JERKING. OTHER TIMES MY CAR HESITATES WHILE SHIFTING GEARS. I HAVE NOT BROUGHT IT IN FOR THAT ISSUE YET BUT I WILL BE BRINGING IT IN THIS WEEK. *TR
THERE WAS A RECALL ON MY 2012 CHEVY CRUZE. I GOT A RECALL NOTICE BUT NEVER DID RECEIVE NOTICE THAT THE PARTS WERE IN. HOWEVER I HAD AT THE DEALER HAVING AN OIL CHANGE. I TOLD HIM ABOUT IT. IT WAS FOR THE BRAKE MICRO SWITCH. HE SAID THEY WOULD REPLACE THEY HAD THE PART. THIS WAS ON 11/14/13. I HAD AN ACCIDENT TODAY 10/15/14. I TURNED INTO A PARKING PLACE. I APPLIED THE BRAKE BUT IT DIDN'T WORK. CAR JUMPED THE CURB AND ENDED UP ON TOP OF A LIGHT MAKER AT THE LIBRARY WHERE I WAS PARKING. IT WAS ACCELERATING INSTEAD OF BRAKING. I APPLIED THE BRAKE BUT NO BRAKING ONLY ACCELERATION. I WANT TO FILE THIS COMPLAINANT. VIN # OF CRUZE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SINCE PURCHASE AS USED, SLOW START SPEED WITH THE ENGINE ALMOST CUTTING OUT. RADIO FLICKERING ON AND OFF. ENGINE CUTTING OUT WHEN IDLING. ENGINE LIGHT FOR MASS AIR FLOW (MAF) SENSOR REPLACEMENT. REPLACED MAF SENSOR AND PROBLEM REMAINS. ENGINE FAN STAYING ON LONG AFTER ENGINE HAS SHUT OFF AND COOLED. SERVICE LIGHTS COMING OF FOR STABILITRACK AND OTHER RANDOM ISSUES. FRONT CIGARETTE LIGHTER WON'T CHARGE DEVICES. TIRE AIR PRESSURE SENSORS BACKWARDS ON DISPLAY, I.E. DISPLAY RIGHT FRONT TIRE IS ACTUALLY LEFT FRONT TIRE PRESSURE. *TR
MY TRUNK OPENED AT RANDOM WHEN I WAS HEADED TO WORK. THIS OCCURRED MANY TIMES WHEN I WAS DRIVING AND AS WELL AS WHEN THE CAR WAS PARKED AND LOCKED. IT COULD HAVE CAUSED AN ACCIDENT DUE TO A DISTRACTION AND HAVING TO PULL OVER, ITEMS FALLING OUT IN FRONT OF VEHICLE FOLLOWING, AND ALSO COULD HAVE HAD ITEMS STOLEN. SINCE THE MIDDLE OF SUMMER, IT HAS STOPPED THAT ISSUE BUT, THE TRUNK WILL NOT OPEN WITH THE BUTTON ON THE REAR OF THE TRUNK. THE ONLY WAY IT OPEN IS WITH THE KEY FOB. THIS IS VERY INCONVENIENT AND HAS HAPPENED TO MANY OTHERS. I HAVE STOPPED AT A FEW CHEVROLET DEALERS ASKING FOR THEM TO FIX THIS BEFORE MY WARRANTY EXPIRED BUT THEY WOULD NOT COVER IT. *TR
GM HAS A DEFECTIVE DRIVERS SIDE WINDSHIELD WIPER SYSTEM THAT FAILED/STOPPED WORKING WHILE I WAS DRIVING ON THE HIGHWAY IN THE POURING RAIN. THIS SITUATION CAN AND WILL KILL SOMEBODY. THANKFULLY I WAS ABLE TO PULL OVER AND HAD TOOLS TO REMOVE THE DRIVERS SIDE WINDSHIELD WIPER AND PLASTIC WIPER MOTOR COVER TO RE-ATTACH THE WINDSHIELD WIPER LINKAGE. OTHERWISE I WOULD HAVE HAD TO CALL ROADSIDE ASST. BELOW THE PLASTIC WINDSHIELD WIPER COVER, THERE IS THE WINDSHIELD WIPER MOTOR AND LINKAGE. THERE IS A 6 INCH ARM THAT COMES OFF THE WIPER MOTOR WITH AN UPSIDE DOWN BOWL. THE HALF BOWL ATTACHES TO A 3 INCH ARM WITH A HALF A BALL AT THE END OF IT THAT FACES UPWARDS. THE HALF BALL THEN IS ATTACHED BELOW THE BOLT/NUT THAT HOLDS YOUR WINDSHIELD WIPER ON THE CAR. GM SAYS IT IS NOT COVERED UNDER WARRANTY. SO DOES CHEVY DEALERSHIP. CUP AND BALL ATTACHMENT SYSTEM IN THE WIPER MOTOR LINKAGE WITH NO CLIP TO STOP IT FROM POPPING OFF. GM QUESTION REFERENCE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THERMOSTAT HOUSING LEAK (GASKET) DISCOVERED DURING MAINTENANCE ON VEHICLE, 9/26/2014. SET UP TO BE REPAIRED UNDER WARRANTY AT MIDWAY CHEVY DEALERSHIP IN POCOMOKE CITY, MD ON THUR., 10/2/2014. CAR WAS PURCHASED LABOR DAY OF 2013, HAS A LITTLE OVER 9,000 MILES WITH BUMPER TO BUMPER WARRANTY STILL ENFORCED. REPORTED TO NHTSA ON 9/29/2014 AT APPROX. 10:30 AM. CONFIRMATION# 10639748. REPAIRED ON MORNING OF 10/2/2014 AT MIDWAY CHEVROLET IN POCOMOKE CITY, MD. CHEVY TECH. CONFIRMED A COOLANT LEAK AND REPLACED THERMOSTAT HOUSING WITH AN ALUMINUM ONE. THE INITIAL HOUSING WAS MADE OF PLASTIC. *TR
ANTI THEFT SYSTEM KILLED ENGINE ON CAR WOULD NOT START, RADIO FLICKERED ON AND OFF LOST SOUND AND DISPLAY HAVE HAD ISSUE WITH RADIO MANY TIMES SINCE PUT DISPLAY ON VOLTAGE AND NOTICED IT SHOWED 12.8 TO 15.9 VOLTS WHEN THIS OCCURRED . DEFINITE ISSUE SOME WHERE AND NOTICED THE LAST TIME THIS OCCURRED STEERING GOT TIGHT. THIS NEEDS TO BE RESEARCHED AND A FIX PROVIDED. DEALER CAN NOT DUPLICATE WHEN THERE ALSO HAVE HAD CAR LOCK ITSELF. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN NOTICED THAT THE GASKET FOR THE MOTOR WAS LEAKING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000...UPDATED 11/04/14 *BF UPDATED 04/28/2015*JS
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE STOPPED, THE VEHICLE VIBRATED AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.
RADIO TURNS ON AND OFF REPEATEDLY INCLUDING THE UPPER DISPLAY, THE SMALLER DISPLAY FLICKERS AND WILL SHOW A SERVICE STABILITRAK NOTICE. SEVERAL WARNING LIGHTS ON THE DASH ALSO LIGHT UP: BRAKE, STABILITRAK , AND ABS. NO GM BULLETINS NOR A RECALL FOR THIS PROBLEM AND DEALERSHIP CANNOT FIX PROBLEM AFTER SEVERAL VISITS. *TR
VEHICLE TURNED OFF IN THE MIDDLE OF TAKING A LEFT TURN. CAUSED THE CAR TO GO OFF THE ROAD INTO A GRADED LOT. AT THIS POINT CAUSING MY TIRE TO GO FLAT AND DAMAGING THE FENDER AND PASSENGER DOOR. THIS IS NOT THE FIRST TIME THE CAR HAS TURNED OFF ON ME. I HAVE HAD IT IN THE SHOP 3 TIMES IN THE 4 MONTHS THAT I HAVE OWNED THIS VEHICLE AND STILL NOTHING IS RESOLVED. *TR
SERVICE ENGINE LIGHT CAME ON AT ABOUT 29,000 MILES, SO I TOOK IT TO THE DEALERSHIP. AFTER DIAGNOSTIC IT WAS DETERMINED THAT THE THERMOSTAT HAD GONE BAD, SO THEY REPLACED THE THERMOSTAT AND THE HOLDING MOUNT. THEN SATURDAY ON THE WAY TO WORK THE SERVICE ENGINE LIGHT CAME BACK ON. I STOPPED FOR GAS THEN THE CAR WOULD NOT RESTART. I HAD TO HAVE THE CAR TOWED BACK TO THE DEALERSHIP. IT WAS DETERMINED THAT THE CAM SHAFT SENSOR ALSO WENT BAD. THE CAR ALSO HESITATES WHEN SHIFTING GEARS IN LOW SPEEDS. *TR
2012 CHEVY CRUZE WITH LESS THAN 25,000 MILES ON IT. WHILE DRIVING, THE TRACTION CONTROL LIGHT WILL COME ON THE DIC AND THEN SERVICE STABILITRACK AND THE CAR WOULD DIE DOWN FOR A BRIEF SECOND AND THE RADIO WILL CUT OFF. I MADE AN APPOINTMENT TO A DEALER AND THEY SAID TO DRIVE WITH THE TRACTION CONTROL OFF UNTIL IT GETS IN. NOW IT IS DOING THE SAME THING WITH THE TRACTION CONTROL OFF. IT IS ALSO DOING THIS IN REVERSE! THIS CAR IS STILL UNDER WARRANTY WITH GM, BUT I'M AFRAID THAT I WILL HAVE THE SAME LUCK AS OTHERS ON HERE WHO ARE EXPERIENCING THE SAME PROBLEMS AND NOTHING WILL GET FIXED. I'M ALSO AFRAID THAT THIS WILL OCCUR AT AN EVEN GREATER RATE AND LONGER WHILE DRIVING CAUSING AN ACCIDENT! SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM IN THIS MODEL! *TR
2012 CHEVY CRUZE ECO 1.4L TURBO HAS ISSUES WITH SERVICE STABILITRAK MESSAGE, SERVICE POWER STEERING, SERVICE TRACTION CONTROL, THESE MESSAGES APPEAR WHILE DRIVING AT HIGHWAY SPEEDS. ACTIVATED USUALLY BE TURN SIGNAL CAR RADIO AND INSTRUMENT CLUSTER SEEMS LIKE IT SHUTS OFF FOR A SECOND TURN SIGNAL BLINKS BUT NO CLICKING NOISE AFTER 2-3 BLINKS THEN CLICKS. AT TIMES WHEN ON CRUISE CONTROL THE STEP ON BRAKES TO SLOW DOWN WOULD ACTIVATE THE ELECTRICAL GLITCH SPEEDING UP AND SLOWING DOWN ALSO BUT NOT AT MUCH. CAR SEEMS LIKE IT HAS A DECREASE IN POWER. MADE AN APPOINTMENT WITH DEALER TO CHECK OUT BUT ITS NOT A RECALL ISSUE. *TR
I BOUGHT THIS CAR FOR MY DAUGHTER, THE SECOND OR THIRD WEEK AFTER SHE GOT IT SHE STARTED TO NOTICE THE RADIO FLICKERING ON AND OFF WHILE DRIVING FOR NO REASON, WHICH EVENTUALLY LED TO THE RADIO FLICKERING CONTINUOUSLY AFTER USING BLINKERS &WINDOWS. "SERVICE STABILITRAK" FLASHES ON THE DISPLAY OFTEN BUT VERY QUICKLY AND GOES OFF. DOESN'T OCCUR EVERY TIME I DRIVE, BUT IT DOES IT MORE TIMES THAN NOT. NOW THE RADIO WILL FLICKER AND I WILL OCCASIONALLY LOSE CRUISE CONTROL AND POWER STEERING. I ALSO HAVE NO BLINKERS/RADIO WHEN THIS HAPPENS. IT USUALLY ONLY HAPPENS BRIEFLY AND WILL RETURN TO NORMAL SOON AFTER, BUT IT CONTINUES TO DO IT OFF AND ON UNTIL I PARK. I HAVE ALSO NOTICED THIS OCCURRING WHEN I SHIFT GEARS TO PARK. MOST RECENTLY I WENT TO START MY CAR AND IT JUST CLICKED AND WOULDN'T START. I GOT IT TO START AND IT SAID "SERVICE ANTI THEFT DETERRENT," THEN CHANGED TO "SERVICE POWER STEERING" JUST AS I LOST POWER STEERING WHILE DRIVING. "SERVICE STABILITRAK QUICKLY FLASHED NEXT ALL WHILE I LOST BLINKERS, POWER STEERING, AND RADIO. I PARKED, TURNED MY CAR OFF AND RESTARTED IT AND IT WAS JUST FINE. IT HAS BEEN TO THE CHEVY DEALER ONCE BUT THEY COULD NOT GET A CODE TO READ BECAUSE THEY CAN'T GET THE RADIO TO FLICKER, ETC BECAUSE IT ONLY HAPPENS EVERY SO OFTEN BUT WHEN IT DOES HAPPEN IT IS SCARY! SO THERE IS NOTHING THEY CAN DO TO FIX IT. PLEASE LOOK INTO IT AS I DO NOT FEEL IT IS SAFE FOR HER TO DRIVE. THIS HAS BEEN GOING ON FOR 3 MONTHS NOW AND I DO NOT FEEL LIKE THIS CAR IS REL
WHILE DRIVING ON THE HIGHWAY, AT A SAFE AND REASONABLE DISTANCE FROM THE VEHICLE IN FRONT OF ME, THE VEHICLE IN FRONT OF ME BRAKED. I STEPPED ON MY BRAKES, AND MY VEHICLE DID NOT STOP PROPERLY. I PRESSED ON MY BRAKES FIRMLY AND MY VEHICLE CONTINUED NOT TO BRAKE/SLOW PROPERLY AND MY VEHICLE CONTINUED GOING FORWARD. THE VEHICLE IN FRONT OF MY STOPPED AND MY CAR CONTINUED TO GO FORWARD, CRASHING INTO THE BACK END OF THE VEHICLE IN FRONT OF ME. I PRESSED ON MY BRAKES AND THEY DIDN'T WORK. I WAS ABLE TO TURN MY VEHICLE TOWARDS THE LEFT TRYING TO AVOID CRASHING INTO THE VEHICLE IN FRONT OF ME. I WAS ABLE TO TURN MY VEHICLE LEFT AND AVOID CRASHING HEAD ON, BUT ENCOUNTERED SEVERE FRONT END DAMAGE TO THE RIGHT PASSENGER SIDE OF MY VEHICLE. ALL I CAN SAY IS, MY BRAKES DID NOT WORK PROPERLY. I PRESSED ON THEM AND MY VEHICLE DID NOT STOP LIKE IT NORMALLY DOES. (THIS VEHICLE IS MY MOTHER'S CAR. I HAVE DRIVEN IT IN THE PAST AND BRAKES WORKED FINE) *TR
WAS INVOLVED IN A CRASH ON THE HIGHWAY. I ALREADY SUBMITTED A COMPLAINT ABOUT MY BRAKES NOT WORKING PROPERLY AT TIME OF CRASH, SEE FILE #10637987. MY BRAKES DID NOT STOP PROPERLY AND RESULTED IN ME HITTING THE BACK OF ANOTHER VEHICLE IN THE FAST LANE OF INTERSTATE 495. DURING COLLISION, NONE OF MY AIRBAGS DEPLOYED EVEN THOUGH THE FRONT BUMPER ON RIGHT SIDE OF VEHICLE WAS COMPLETELY SMASHED IN. INSURANCE HAS PAID ALMOST $8,000 TO REPAIR THE DAMAGE. SHOULDN'T MY AIRBAGS HAVE DEPLOYED? *TR
THE RADIO WOULD GO OFF, AS WELL AS THE DASH LIGHTS AND A WRENCH WOULD APPEAR BUT NO ENGINE CODE WOULD APPEAR. THIS WOULD OCCUR SEVERAL MORE TIMES THEN THE ENTIRE CAR WOULD STALL OUT, OR TURN ITS SELF OFF BASICALLY. THE KEY REMAINS STUCK IN THE IGNITION UNABLE TO TURN THE CAR ON OR REMOVE IT. ALL POWER IS LOST. I HAVE TAKEN IT TO MY CHEVROLET DEALERSHIP MANY TIMES BUT THERE IS NOTHING THAT THEY CAN DO BECAUSE IT DOES NOT ACT UP FOR THEM. WHAT CAN I DO? *TR
THE CAR TURNS OFF WHILE DRIVING DOWN THE ROAD. WONT ALLOW ME TO REMOVE THE KEY FROM THE IGNITION. WONT TURN OFF OR ON. DEALER CANT FIND ANY PROBLEMS WHEN TAKEN IN TO SEE WHAT IS CAUSING THIS ISSUES. *TR
I HAVE A 2012 CHEVY CRUZ WITH A TIRE THAT KEEPS LOSING PRESSURE. THE CHEVY GARAGE TOLD ME THAT IT HAS SEVERAL MICRO HOLES AND RECOMMENDED REPLACEMENT AT $250/TIRE AND THAT I NEEDED TO BUY 2 (BECAUSE YOU CAN'T JUST REPLACE ONE). I ASKED THE TECHNICIAN HOW THIS CAN HAPPEN AND HE SAID IT'S NOTHING I DID AND THAT MICHELIN TIRES ARE KNOWN TO HAVE FLAWS SUCH AS THIS BUT NO RECALL ON MY TIRES YET. DOT: B9MT 003X 0912 (P225 45R18) 91W (MICHELIN PILOT HX MXM4) (134388M) . VERY FRUSTRATED AS THIS IS A NEW CAR. *TR
2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO COOLANT SMELL IN VEHICLE. *SMD ACCORDING TO THE INVOICE, THE SURGE TANK AND HEATER CORE OUTLET AND WATER PUMP WERE LEAKING. THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATE 65 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE LIGHTS ON THE INSTRUMENTAL PANEL BECAME INOPERABLE. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.THE VIN WAS UNABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,300.
I PURCHASED MY CAR 06/25/2014. I NOTICED THAT MY CHECK ENGINE AND AIR BAG LIGHT GOES ON AND OFF. I CONTACTED GM AND WAS TOLD THAT THERE IS A RECALL FOR THE CAR FOR THE AIRBAGS. THE REPRESENTATIVE ASKED ME IF I WAS NOTIFIED BY THE DEALERSHIP ABOUT THE RECALL. I WAS NOT NOTIFIED BY THE DEALERSHIP ABOUT THE RECALL. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THE VEHICLE DOOR LATCH BECAME INOPERABLE. AS A RESULT, THE DOORS FAILED TO OPEN AT VARIOUS TIMES AND NO WARNING LIGHT ILLUMINATED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN NUMBER WAS UNAVAILABLE.
I WAS DRIVING TO WORK AROUND 6 AM MY DASH BOARD BLINKED OFF AND ON AND SHOWED AN ERROR "TRACTION CONTROL/STABILITRACK." I HAVE TAKEN THE VEHICLE TO THE DEALER AT LEAST 3 TIMES AND THEY TELL ME WHEN THE VEHICLE IS IN THEIR CARE IT DOES HAPPEN. THE LAST TIME I LET THEM KEEP THE VEHICLE FOR A 1 1/2 WEEKS AND IT HAPPEN THE NEXT DAY I DROVE IT. NOW I'M TRYING TO FIGURE OUT WHO IS GOING TO REIMBURSE ME FOR THE RENTAL I NEEDED. *TR
I WAS DRIVING TO MY PARENTS HOUSE AND WAS AT A PLACE WHERE I HAD TO TURN SO I TURNED AND MY STEERING WHEEL LOCKED UP AND I ALMOST HIT SOMEONE BECAUSE MY STEERING WHEEL WOULDN'T TURN. THIS HAS HAPPENED SEVERAL TIMES AND EVERY TIME STABILITY TRACK POPS UP ON MY SCREEN AND MY RADIO FLICKERS ON AND OFF AND MY BLINKER DOESN'T MAKE A SOUND WHEN THIS HAPPENS. NOW MY BRAKES ARE STARTING TO ACT UP TOO WHEN I PRESS THE BRAKES SOMETIMES IT ROCKS BACK AND FOURTH WHILE I'M STOPPED ALSO THE CAR MAKES A FUNNY NOISE WHILE IN PARK. *TR
PREVIOUSLY TO THE VISIT MY CAR WAS RUNNING SLOW AND KEPT MARKING ENGINE SPEED REDUCED THEN ABOUT A WEEK LATER THE CAR SIGN REMOVED AND STARTED RUNNING NORMALLY AGAIN. ABOUT A MONTH OR SO PASSED AND THE SAME THING HAPPENED AGAIN THEN I TOOK THE CAR IN AND THEY FIXED IT BUT AFTER THAT THE BLUETOOTH DIDN'T WORK AND THE NAVIGATIONAL COMPASS STOPPED WORKING. EVER SINCE THEN THE BLUETOOTH AND NAVIGATIONAL COMPASS HAS NOT WORKED AND I JUST RUN THE RISK OF THE ENGINE REDUCE SIGN TO POP UP AGAIN CAUSE IT COMES UP SPONTANEOUSLY. *TR
I PURCHASED MY 2012 CHEVY CRUZE BACK IN AUGUST 2012 AT THE CHEVY DEALER IN MONTEBELLO WITH "0" MILES. TWO WEEKS AFTER I PURCHASED THE CAR IT BEGAN TO GIVE ME PROBLEMS. IT BEGAN TO MAKE THIS VERY LOUD NOISE LIKE IF I WAS DRIVING A TRAILER. I TOOK IT TO THE DEALER AN I WAS TOLD IT WAS NORMAL WHICH IS BS BECAUSE I'VE NEVER HEARD A SMALL CAR THAT MAKES NOISE LIKE THAT. I WASN'T ALLOWED TO GET REFUNDED I WAS JUST GIVEN A BUNCH OF BS. A MONTH LATER IT KEPT DOING THE SAME THING BUT THIS TIME THE NOISE WAS COMING FROM THE HOOD, TOOK IT TO THE DEALER AND NOTHING. 3RD TIME I FILED A COMPLAINT AND SAID I WAS GOING TO FILE A LAWSUIT AND THE TOOK MY CAR IN AN APPARENTLY THEY HAD TO CHANGE MY RADIATOR, FAN, BRAKES ALONG WITH THE DISK. EVEN AFTER ALL THIS MY CAR CONTINUED DOING THE SAME THING BUT NOW IT TURNS OFF!! I TRIED TO TURN ON MY CAR THIS SATURDAY AND IT JUST WOULDN'T START. IT SAID SOMETHING ABOUT THEFT, I DISCONNECTED THE BATTERY AND THEN IT GAVE A MESSAGE ABOUT CHECK POWER STEERING! THIS WILL BE MY 5TH TIME TAKING IT IN! I THINK I HAVE GOTTEN RIPPED OFF!! I REGRET PURCHASING THIS VEHICLE!! NOW IM STUCK WITH A JACKED UP CAR AND A VERY HIGH CAR PAYMENT THAT IS NOT EVEN WORTH PAYING FOR. AND TO TOP IT OFF THE DEALER I PURCHASED IT FROM IS NO HELP!! THEY SEEM TO GET UPSET EVERY TIME YOU TAKE THE CAR AND TELL THEM THERE IS SOMETHING WRONG WITH IT. IM A MOTHER OF 3 AND MY BIGGEST FEAR IS SOMETHING HAPPENING TO MY CHILDREN BECAUSE OF THIS. I PURCHASE THIS CAR BECAUSE I NEEDED SOMETHING R
FROM THE BEGINNING I HAD A RECALL FOR THE OIL PAN A WEEK AFTER PURCHASING THE CAR. THERE HAS BEEN NUMEROUS TIMES THE HEATING HAD TO BE WORKED ON AND STILL NOT FIXED. IT STILLS SMELLS LIKE ANTIFREEZE WHEN ITS ON. THE RIGHT BRAKE CYLINDER WENT BAD A FEW MONTHS AFTER THE PURCHASED. THE WINDSHIELD SOMETIMES WHISTLES WHEN YOU GO DOWN THE HIGHWAY AT 65 MPH. NOW AFTER MY LAST OIL CHANGE THE OTHER DAY, THEY SAID I NEED TO TAKE IT BACK BECAUSE THERE IS A TRANSMISSION LEAK. NOT TO MENTION WHERE I GOT THE CAR FROM, THEY ACT LIKE THEY DON'T CARE TO HELP FIX THE PROBLEM. VERY FRUSTRATED! *TR
LOSS OF BRAKE ASSIST AT START UP. OCCURED (4) TIMES AFTER RECALL #12213 WAS PERFORMED BY DEALER. *TR
FIRST THE CAR WOULD NOT START. AFTER MULTIPLE ATTEMPTS IT DID START AND SERVICE ANTI THEFT SYSTEM FLASHED. SHORTLY AFTER, WHILE STOPPED, ALL OF THE DASH LIGHTS BEGAN FLICKERING ON AND OFF CAUSING MULTIPLE SERVICE CODES TO FLASH. THEN WHILE DRIVING THE POWER STEERING WOULD STOP WORKING AT RANDOM TIMES. *TR
ON SEVERAL OCCURRENCES THE BRAKES FROM MY 2012 CHEVY CRUZE HAVE FAILED TO WORK. THIS IS ESPECIALLY TRUE WHEN BACKING UP. THE BRAKE PEDAL GETS REALLY HARD AND YOU REALLY NEED TO PUSH HARD ON BRAKE PEDAL TO SLOW DOWN, VEHICLE WILL NOT ALWAYS STOP. I HAVE NOTICED IT THE AC IS RUNNING THIS WILL HAPPEN EVERY TIME I BACK UP. I HAVE HAD MANY INSTANCES WHERE I HAVE ALMOST HIT OTHER CARS OR OBJECTS. I AM EXTREMELY WORRIED ABOUT THIS BECAUSE I USUALLY HAVE MY 2 YOUNG CHILDREN WITH ME WHEN THIS HAPPENS. I HAVE TAKEN MY CAR INTO THE LOCAL DEALERSHIP TO GET THIS CHECKED OUT. THEY HAVE TOLD ME THAT THE VACUUM SWITCH HAS ALREADY BEEN REPLACED AND THERE WOULD BE A $100 CHARGE TO DIAGNOSE THE PROBLEM EVEN THOUGH MY VEHICLE IS STILL COVERED BY WARRANTY. THE LAST TIME I TOOK IT IN THEY SAID NOTHING WAS WRONG WITH MY VEHICLE, EVEN THOUGH I AM STILL EXPERIENCING POOR BRAKING. *TR
WHEN PUTTING THE 2012 CRUZE IN REVERSE THE BRAKES WOULD FAIL TEMPORARILY FORCING ME TO PUSH THE CAR INTO PARK. A WEEK LATER THE RADIO START TO TURN ON AND OFF. AT THIS POINT IN TIME AUG 7 2014 ONLY THE BRAKES HAVE BEEN FIXED. *TR
BESIDES THE TRANSMISSION COMPLAINT I HAVE ALREADY MADE, I AM ALSO EXPERIENCING CONSTANT ELECTRICAL ISSUES. AN UPDATE WAS ALREADY RAN ON THE CAR'S COMPUTER FOR THIS COMPLAINT AND THE IGNITION SWITCH WAS LUBRICATED (HOPEFULLY THAT WILL PREVENT THE STEERING LOCK UP THAT OTHERS EXPERIENCE). NEITHER GM SOLUTION HAS PROVIDED AN END TO MY TROUBLE. DINGING WHEN KEYS AREN'T IN, CAR WON'T ALWAYS START, SERVICE THIS OR THAT DASH LIGHTS, RADIO DISPLAY GOES ON AND OFF, I CAN'T OPEN MY TRUNK WITHOUT THE PUSH BUTTON KEY FOB, THE STEERING IS NOW PULLING, AND ALSO THE HEADLIGHTS ARE NOW TURNING OFF AND ON WITHOUT MY HAND. THERE IS SOMETHING WRONG WITH THE ELECTRICAL COMPONENTS OF MY CAR, THINGS I SHOULD NEVER HAVE TO CONCERN MYSELF WITH...WHICH COULD LEAD TO ANY MALFUNCTION BUT THE CHEVROLET TECHS CAN NOT DIAGNOSE WHAT THEY SEE WITH THEIR OWN EYES BECAUSE THE COMPUTER OF THE CAR DOESN'T TELL THEM ANYTHING IS WRONG. AREN'T THERE ALTERNATE TROUBLESHOOTING METHODS INCLUDED WITH THE BLUEPRINT THEY DESIGNED BESIDES RELYING ON A POSSIBLY THIRD-PARTY CONTROL MODULE THAT ISN'T LOGGING ERRORS? I JUST HOPE I'M READY FOR WHATEVER HAPPENS AND THAT I CAN CONTROL A LOSS OF POWER WITHOUT SUFFERING INJURY TO MYSELF OR OTHERS. SCARY THINGS TO THINK ABOUT ON A 100 MILE ONE WAY, HIGHWAY SPEED COMMUTE. ALL OF THESE CARS SHOULD BE OVERHAULED OR REPLACED INSTEAD OF WAITING TO SEE WHICH ONE'S COMPUTER FROM WHICH LINE CRASHES FIRST BEFORE WE PUT OUT A RECALL. THESE ARE REAL SAFETY CONCERNS THAT ARE KILLING PEOPLE. C
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WHILE DRIVING VARIOUS SPEEDS. WHILE DRIVING ON AN INCLINE, THE CONTACT HAD TO KEEP THE CLUTCH PEDAL DEPRESSED IN FIRST AND SECOND GEAR TO PREVENT THE VEHICLE FROM STALLING. THE ACCELERATOR PEDAL ALSO HAD TO REMAIN DEPRESSED TO MAINTAIN ACCELERATION. THE VEHICLE ALSO STALLED WHEN THE GEAR WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE, BUT THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE AIR CONDITIONING AND HEAT WERE INOPERABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100.
I GOT MY CAR IN MARCH & ABSOLUTELY LOVED IT! FOR THE FIRST FEW MONTHS I HAD NO PROBLEMS. THEN I STARTED TO NOTICE THE RADIO FLICKERING ON AND OFF WHILE DRIVING FOR NO REASON, WHICH EVENTUALLY LED TO THE RADIO FLICKERING CONTINUOUSLY AFTER USING BLINKERS &WINDOWS. "SERVICE STABILITRAK" FLASHES ON THE DISPLAY OFTEN BUT VERY QUICKLY AND GOES OFF. DOESN'T OCCUR EVERY TIME I DRIVE, BUT IT DOES IT MORE TIMES THAN NOT. NOW THE RADIO WILL FLICKER AND I WILL OCCASIONALLY LOSE CRUISE CONTROL AND POWER STEERING. I ALSO HAVE NO BLINKERS/RADIO WHEN THIS HAPPENS. IT USUALLY ONLY HAPPENS BRIEFLY AND WILL RETURN TO NORMAL SOON AFTER, BUT IT CONTINUES TO DO IT OFF AND ON UNTIL I PARK. I HAVE ALSO NOTICED THIS OCCURRING WHEN I SHIFT GEARS TO PARK. MOST RECENTLY I WENT TO START MY CAR AND IT JUST CLICKED AND WOULDN'T START. I GOT IT TO START AND IT SAID "SERVICE ANTI THEFT DETERRENT," THEN CHANGED TO "SERVICE POWER STEERING" JUST AS I LOST POWER STEERING WHILE DRIVING. "SERVICE STABILITRAK QUICKLY FLASHED NEXT ALL WHILE I LOST BLINKERS, POWER STEERING, AND RADIO. I PARKED, TURNED MY CAR OFF AND RESTARTED IT AND IT WAS JUST FINE. IT HAS BEEN TO THE CHEVY DEALER MULTIPLE TIMES BUT THEY CANNOT GET A CODE TO READ BECAUSE THEY CAN'T GET THE RADIO TO FLICKER, ETC BECAUSE IT ONLY HAPPENS EVERY SO OFTEN BUT WHEN IT DOES HAPPEN IT IS SCARY! SO THERE IS NOTHING THEY CAN DO TO FIX IT. PLEASE LOOK INTO IT AS I DO NOT FEEL SAFE DRIVING. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW AND I DO NOT FEEL LIKE THIS CAR
LOUD WHINING/ELECTRONIC NOISE COME FROM ENGINE AFTER THE CAR HAS BEEN TURNED OFF AND AC HAS RUN. HAPPENS MOST WARM/HOT DAYS THE AC HAS RUN. *TR
CAR RADIO KEPT CUTTING ON AND OFF MULTIPLE TIMES BEFORE ALL OF THE CAR LIGHTS FLASHED ON THE DASHBOARD AND STEERING WHEEL BECAME STIFF. I PULLED OVER ON THE SIDE OF THE ROAD, CUT THE CAR OFF AND PULLED OUT THE KEY. I PUT THE KEY BACK IN THE IGNITION AND TRIED TO START THE CAR AND IT WOULDN'T START. THE LIGHTS AND RADIO DIDN'T EVEN COME ON. I COULDN'T PUT THE KEY BACK IN THE OFF SWITCH NOR COULD I PULL THE KEY OUT. AFTER ABOUT A MINUTE OR SO MY RADIO CAME ON AND I WAS FINALLY ABLE TO START MY CAR. *TR
STOPPED CAR TRIED TO BACK UP AND IT DID NOT, THEN TRIED TO TURN OFF VEHICLE AND THE KEY WOULD NOT GO INTO THE TURN OFF MODE. COULD NOT TURN THE STEERING WHEEL, COULD NOT RELEASE THE KEY, COULD NOT TURN OFF THE ENGINE. THE RADIO KEPT TURNING ITSELF ON. WAITED 2 HOURS FOR TRIPLE A TO COME TO TOW THE CAR TO DEALERSHIP. ENGINE RAN FOR TWO HOURS. TOW ARRIVED THE DRIVER SAID HE HAD TO FORCE THE GEAR SHIFT SEVERAL TIMES IN ORDER TO RELEASE THE STEERING WHEEL AND KEY AND TO TURN OFF THE ENGINE SO HE COULD TOW IT. ALSO NOTICED AN ANTI-FREEZE LEAK AND THIS IS BEING FIXED UNDER THE POWER TRAIN WARRANTY, DO NOT KNOW IF IS CONNECTED TO THE SAME ISSUE. DEALER CAN'T FIND ANYTHING WRONG AND I AM AFRAID TO DRIVE THIS CAR. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Chevrolet Cruze → · Every Cruze year → · How the figures are calculated →