2012 Chevrolet Cruze complaints

AT LOW SPEEDS, WHEN TURNING, THERE IS A GRINDING SENSATION IN THE STEERING WHEEL AND CAN BE FELT IN THE FLOORBOARD. AFTER TAKING THIS TO THE DEALER TWICE, I WAS TOLD IT WAS THE STEERING COLUMN. MY EXTENDED WARRANTY DOES NOT COVER A "NOISE" AND GM WILL NOT COVER AN ISSUE IF THERE IS AN EXTENDED WARRANTY. I WAS TOLD THAT CHANGING OUT A $400+ PART MIGHT NOT MAKE A DIFFERENCE, AND THE NOISE COULD RETURN AGAIN. *TR

I WAS DRIVING, AND THE RADIO DASH BEGAN TO FLASH ON AND OFF. THEN THE STEERING BECAME VERY DIFFICULT, AND THE POWER STEERING LIGHT CAME ON, THE WORDS "SERVICE POWER STEERING" CAME ON, THEN THE CAR BEGAN TO PULSE, AND THEN "SERVICE TRACTION" CAME ON, THEN THE CAR SHUT OFF COMPLETELY. *TR

DROVE MY CAR ABOUT 70 MILES ON THE INTERSTATE ONCE I GOT INTO TOWN AND STOPPED AT A RED LIGHT THE CAR BEGAN TO SPUTTER, WHEN I ACCELERATED THE CAR WAS HESITANT. MAJOR SAFETY CONCERN, I COULD HAVE BEEN REAR ENDED. ALSO, WHEN MAKING A LEFT HAND TURN ONTO A BUSY STATE ROUTE THE CAR WOULD NOT ACCELERATE IT WAS VERY HESITANT MAKING THE TURN TO A POINT I THOUGHT THE CAR WAS GOING TO STALL, IN FRONT OF ONCOMING TRAFFIC. THE CAR IS AT THE DEALER TODAY GETTING THE COOLANT RECALL COMPLETED AND IT WILL BE COMPUTER CHECKED FOR THE ENGINE LIGHT. FROM WHAT I WAS TOLD BY ANOTHER MECHANIC, THE CAR IS LOOSING VACUUM PRESSURE AND THE VALVES OR VALVE COVER IS LEAKING. *TR

WHILE I WAS DRIVING IN THE RAIN MY DRIVER SIDE WIPER BLADE JUST STOPPED WORKING. ONE OF MY CO WORKERS LOOKED AT IT AND THE ENTIRE BLADE CAME OFF. I HAD A MECHANIC LOOK AT THE PROBLEM TO FIND OUT THE PASSENGER SIDE IS JUST THE SAME WAY. THE ENTIRE WINDSHIELD WIPER MECHANISM HAS TO BE REPLACED. FOR NOW THE PARTS ARE WELDED TOGETHER TO MAKE IT WORK. *TR

THE WIPER BLADE TRANSMISSION HAD TO BE REPLACED ON THE PASSENGER SIDE WIPER 3 WEEKS AGO. NOW THE DRIVER SIDE WIPER WILL ONLY GO ABOUT 1/4 OF THE WAY UP. THE PASSENGER SIDE WIPER GOT STUCK ON THE DRIVER SIDE WIPER AND BROKE COMPLETELY OFF. THIS IS A HORRIBLE SAFETY HAZARD. *TR

REDUCED ENGINE POWER. THIS HAS HAPPENED SEVERAL TIMES TO THIS VEHICLE TEMPORARILY, THEN AUTOMATICALLY RESETS. THIS IS UNSAFE BECAUSE YOU NEED THE ENGINE POWER IN MAKING TURNS, AND ESPECIALLY ON THE HIGHWAY IN THE CITY OF ATLANTA. THE ENGINE THROTTLE FAILED AND I HAD TO COME OUT OF POCKET FOR THAT, AND FOR A FAILED WHEEL BEARING AND FOR A TURBO EXPLOSION ON THE HIGHWAY. THAT IS A LOT FOR A CAR THAT IS 3 YEARS OLD, AND PURCHASED BRAND NEW. THIS CAR HAS BEEN RECALLED FOR AIR BAGS, BRAKES, AND THE OIL PAN. I CONSIDER IT LEMON AND WOULD LIKE TO REPORT THIS. I WON'T BUY AMERICAN AGAIN UNTIL I SEE SOME MAJOR PROGRESS. *TR

WHILE ACCELERATING FROM A STOP, ENGINE SUDDENLY LOST POWER, WARNING LIGHTS CAME ON, "REDUCED ENGINE POWER" MESSAGE DISPLAYED. BROUGHT CAR TO A STOP, ACCELERATOR PEDAL DID NOTHING, ENGINE WOULD ONLY IDLE. SHUT ENGINE OFF FOR 20 SECONDS, RESTARTED, AND PEDAL WORKED, CAR WOULD ACCELERATE. RETURNED HOME, SCANNED ENGINE CONTROL MODULE FOR CODES, FOUND P2135 FOR THROTTLE POSITION SENSOR. TOOK TO DEALER FOR REPAIRS UNDER WARRANTY, THEY CLEANED THROTTLE BODY. HAD CAR BACK FOR 2 DAYS AND PROBLEM OCCURRED AGAIN. FOUND SAME CODE, RETURNED CAR TO DEALER. CHEVY DEALER WAS RELUCTANT TO REPLACE THROTTLE BODY, DIDN'T EVEN MENTION THE MALFUNCTION AND WANTED TO INSTEAD REPLACE A COOLANT SENSOR. I WAS ABLE TO CONVINCE THEM TO REPLACE THROTTLE BODY, AND THE REPAIR ORDER STATES THAT THEY UPDATED THE ECM SOFTWARE LEVEL. I BELIEVE THERE IS A TSB WHICH SHOULD BE A RECALL. SUDDEN LOSS OF ENGINE POWER IS EXTREMELY DANGEROUS WHEN PULLING INTO TRAFFIC, MERGING, ETC. *TR

WHILE DRIVING APPROX. 40 MPH, VEHICLE STALLED, TRACTION STABILITY AND CHECK ENGINE LIGHTS ILLUMINATED, AND STEERING LOCKED. THE RADIO SHUT OFF AND THE RADIO SCREEN/ ENV CONTROL PANEL FLICKERED ON AND OFF CONTINUOUSLY. I CONTINUED TO DRIVE THE CAR SINCE I WAS A SHORT DISTANCE FROM HOME. CHECKED THE BATTERY CONNECTIONS AND ALL SEEMED TO BE TIGHT. DROVE CAR TO WORK TODAY BUT DIDN'T HAVE THE ISSUE. I LITERALLY JUST BOUGHT THIS CAR A WEEK AGO AND IT PASSED MD STATE INSPECTION. I AM WONDERING NOW IF THE INSPECTION INCLUDED A OBD CHECK. *TR

I WAS MOVING UP IN MY DRIVEWAY WHEN MY VEHICLE LOST POWER AND THE A CHIMING NOISE CAME ON AND THE STABILITRAK APPEARED AND WILL NOT COME OFF I FOLLOWED THE INSTRUCTION THAT I WAS READ IN MY MANUAL BUT NOW THIS KEEPS HAPPENING I DON'T FEEL THAT I SHOULD BE RESPONSIBLE FOR THIS SINCE THERE HAS BEEN MORE THE ONE COMPLAINT ON THE SAME ISSUE.. THIS SHOULD BE A CHEVY PROBLEM ABD THERE SHOULD BE A RECALL.. *TR

REPORTED OIL PRESSURE DROP ALERT ON MY CAR, STRONG RUBBER BURNING SMELL AND SMOKE COMING FROM ENGINE. OIL WAS SPRAYING OUT ON ENGINE, REPORTED THE ISSUE TO CHEVY, HOWEVER THEY STATE NOTHING CAN BE DONE UNTIL MID APRIL. WAS SENT HOME DRIVING CAR IN THIS CONDITION AND WAS NOT OFFERED HELP NOR WAS MY CAR SERVICED OR FIXED DURING THE APPOINTMENT I MADE AT THE SUNRISE CHEVROLET LOCATION. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. IN ADDITION, THE INSTRUMENT PANEL AND RADIO INTERMITTENTLY OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POSITIVE BATTERY CABLE AND GENERATOR STARTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO POWER STEERING MALFUNCTION. CONSUMER HAS DIFFERENT VEHICLE COMPLAINTS LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE VEHICLE STALLED, IN THE MIDST OF DRIVING. AN ALERT DISPLAYED TRACTION CONTROL ERROR AND POWER STEERING MALFUNCTION. THE DRIVE TRAIN WAS DISABLED AND APPARENTLY LOCKED DOWN. THE SHIFT LEVER MOVED FREELY FROM PARK, REVERSE AND THE DRIVE POSITION. THE STEERING WHEEL WOULD NOT MOVE. HYDRAULIC RESISTANCE WAS APPARENT WHEN ATTEMPTING TO TURN LEFT AND RIGHT. THREE HOURS LATER, THE ALERT DISAPPEARED AND THE VEHICLE PERFORMED AS IT WAS DESIGNED. *JB

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAP SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO PASS INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE DID NOT IDLE PROPERLY AND THE VEHICLE WOULD STALL WHEN HE ATTEMPTED TO PULL OUT INTO TRAFFIC. UPDATED 06/23/15*JB

I AM WRITING IN REFERENCE TO MY 2012 CHEVY CRUISE ECO. I PURCHASED IT NEW WITH ONLY 5 MILES ON IT. I HAVE NEVER BEEN IN AN ACCIDENT AND I AM RELIGIOUS WITH MAINTENANCE SCHEDULING. ON FEB. 19TH WAS THE FIRST TIME WE NOTICED IT. MY WIFE WAS LEAVING THE DRIVEWAY AND THE TOP SPEED THAT COULD BE ACHIEVED WAS 10 MPH AND THE SERVICE STABILITRACK LIGHT CAME ON. THIS HAPPENED THREE MORE TIMES SINCE THEN. THE WORST WAS THE MORNING OF FEB. 23 2015 WHEN I WAS COMING HOME FROM WORK. I WAS TRAVELING AT APPROX. 55 MPH WHEN THE SYSTEM REDUCED POWER TO 10 MPH. I WAS ABLE TO STOP SAFELY BUT TEN MINUTES PRIOR I WAS ON AN INTERSTATE. THE OUTCOME COULD HAVE BEEN MUCH WORSE. I HAVE DONE SOME RESEARCH AND I'VE COME TO FIND OUT THAT THIS IS NOT AN ISOLATED INCIDENT AND A MAJOR SAFETY ISSUE YET THERE HAS BEEN NO RECALL NOTICE. I HOPE I DON'T REGRET BUYING A CHEVROLET. *JS

TL*THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE BACKING UP, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEART CONTUSION, THE FRONT SEAT PASSENGER SUSTAINED A BROKEN THUMB AND A CONCUSSION, THE REAR MIDDLE SEAT PASSENGER SUSTAINED A BROKEN NOSE AND THE REAR DRIVER SIDE PASSENGER SUSTAINED INTERNAL STOMACH BLEEDING WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,500.

FOR THE PAST SEVERAL MONTHS SINCE JUNE 2014, I HAVE BEEN EXPERIENCING THE VEHICLE ACCELERATION PERFORMANCE DECREASE. ONCE AT A STOP OR STOP LIGHT, IT TAKES THE VEHICLE BETWEEN 10 TO 40 SECONDS TO FULLY PICK UP SPEED UPON PRESSING ON THE ACCELERATION. TODAY (02/14/2015) THE VEHICLE STOPPED WITH ENGINE LIGHT ON WHILE I WAS TRYING TO MOVE FROM A STOP SIGN. THIS WAS SCARY. I IMAGINED THIS WOUND HAVE BEEN TERRIBLE IF I WAS IN THE MIDST OF FAST MOVING VEHICLES. I WENT ONLINE TO CHECK IF THERE WAS A TREND IN THE CHEVY CRUZE ACCELERATION AND RANDOM ENGINE SHUT DOWN; SADLY I CAME ACROSS SEVERAL COMPLAINTS FROM THE FOLLOWING LINK: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/CRUZE/2012/ENGINE/ENGINE.SHTML THIS IS A SERIOUS ISSUE, AND I URGE THE FEDERAL GOVERNMENT TO INVESTIGATE THESE COMPLAINTS AND NOTIFY GM TO TAKE IMMEDIATE ACTION UPON COMPLETION OF THE FED INVESTIGATION. IT IS SAD THAT WE CANNOT EVEN RELY ON HOME MADE PRODUCTS. *TR

VERY STRONG SMELL OF BURNING OIL WHEN CAR COMES TO A STOP. OIL SPRAYED ALL OVER THE TOP REAR OF ENGINE AND DOWN BACK OF ENGINE. DEALER REPLACED PCV VALVE AND MANIFOLD COVER AT 44,678 MILES DUE TO RECURRING ANTIFREEZE LEAK AND LEAN FUEL / LOW VACUUM CONDITION. GOING BACK TO DEALER AGAIN I GUESS BEFORE IT BURSTS INTO FLAMES. *TR

STRONG SMELL OF ANTIFREEZE WHILE DRIVING, STRONG SMELL OF ANTIFREEZE UNDER THE HOOD, ANTIFREEZE LEAKING ON SERPENTINE BELT AND SPRAYED AROUND ENGINE COMPARTMENT. DEALER REPLACED WATER PUMP. *TR

2012 CHEVY CRUZE 6-SPEED ECO. AFTER DRIVING APPROX 15 MILE IN CITY TRAFFIC, CAME TO A STOP AND PARKED. APPLIED THE PARKING BRAKE AND THE CAR STARTED BEEPING. I LOOKED AT THE INSTRUMENT PANEL AND NOTICED SPEEDOMETER WAS PEGGING AT AROUND 90MPH AND THE DISPLAY FLASHED THAT THE HAND BRAKE WAS ON. AT THE SAME TIME THE RADIO VOLUME RAISED. AFTER I RELEASED THE PARKING BRAKE, WITHIN A FEW SECONDS THE GAUGE RETURNED TO NORMAL BUT THE RADIO VOLUME STAYED HIGH. I TURNED THE CAR OFF. *JS

WHILE DRIVING TO WORK I WAS SIGNALING TO SWITCH LANES FOR MY EXIT OFF THE FREEWAY. BEGAN TO MERGE AND MY STEERING WHEEL LOCKED. LUCKILY IT'S WASN'T FOR LONG AND THE FREEWAY WAS NOT BUSY. HOWEVER THE FACT THAT MY NEWLY PURCHASED VEHICLE HAS A GLITCH IS SADDENING. WHAT'S EVEN WORSE THEIRS NO MAINTENANCE LIGHT OR CHECK ENGINE LIGHT, SOMETHING TO MAKE THE DEALERSHIP BELIEVE THEIR IS A PROBLEM. ONLY A FLASHING LIGHT THAT SAYS CHECK STABILITRACK, TRACTION CONTROL, POWERING STEERING AND AT THE SAME TIME MY ABS SERVICE LIGHT BEGINS TO FLASH. REALLY HOPE CHEVY PUTS OUT A RECALL.. *JS

THIS IS THE SECOND INCIDENT (MARCH 2014 & FEBRUARY 3, 2015 RESULTING IN THE LOSS OF THE POWER/CONTROL WHILE OPERATING THE VEHICLE, BOTH INCIDENTS WERE TERRIFYING. I PURCHASED MY CERTIFIED USED CHEVY CRUZE IN FEBRUARY 2014. IN MARCH/APRIL 2014 IMMEDIATELY AFTER STARTUP (TRAVELING UNDER 10 MPH / APPROX. 60,000 MILES) THE CAR BEGAN EXPERIENCING ELECTRICAL ISSUE; THE DISPLAYS ON THE DASH WOULD FLASH INTERMITTENTLY FOLLOWED BY WARNING LIGHTS (POWER STEERING, BRAKES, TRACTION CONTROL ETC.) AND A COMPLETE LOSS OF POWER TO MY CAR WHILE DRIVING, NO STEERING, NO BRAKES ETC. I FILED A COMPLAINT IN 2014 (NHTSA - NO. 10574169 #14311:SPECIAL COVERAGE ADJUSTMENT NEGATIVE BATTERY CABLE LOOSE. I IMMEDIATELY BROUGHT MY CAR INTO THE DEALERSHIP FOR SERVICING. ULTIMATELY, THE POSITIVE AND NEGATIVE BATTERY TERMINALS WERE REPLACED AND THE SERVICE WAS COVERED UNDER WARRANTY. YESTERDAY, FEBRUARY 3, 2015, I EXPERIENCED A SIMILAR INCIDENT. SHORTLY AFTER STARTING MY CAR (TRAVELING 5MPH / APPROX. 84,000 MILES) THE CAR BEGAN TO SHAKE VIOLENTLY, THE CHECK ENGINE LIGHT TURNED ON AND AGAIN THE CAR BEGAN EXPERIENCING SIMILAR POWER LOSS TO MY CAR WHILE DRIVING. MY CAR WAS TOWED TO THE DEALERSHIP AND THE CAUSE WAS AGAIN IDENTIFIED AS A NEGATIVE BATTERY TERMINAL, A BAD INTAKE/GASKET LEAKING AND A SMALL ENGINE OIL SEEP. THESE ARE SOME OF THE SAME ISSUES IDENTIFIED WITH THE INITIAL INCIDENT IN 2014 WHEN THESE PARTS WERE REPLACED. THIS IS A TERRIFYING SCENARIO AND TO HAVE THE SAME ISSUES OCCUR IN SUCH A SHORT TIME

THE CAR COMPUTER SYSTEM IS GLITCHING. TURNING ON AND OFF. SAYS TO SERVICE STABILITY TRAK. I HAVE NOT MESSED THIS CAR UP OR BEEN IN ANY WRECKS. *TR

I WAS AT A STOP LIGHT WHEN THE LIGHT TURNED GREEN I PUSHED THE ACCELERATOR AN THE CAR WAS JERKY. I THE CAR FINALLY MOVED AND THERE WAS A LOUD BANG FROM THE REAR AND IT FELT LIKE I HAD BEEN HIT IN THE REAR. THE CAR JERKED, SPUTTERED AND THEN STOPPED MOVING. THIS WAS A FEW DAYS AFTER TAKING THE CAR TO THE DEALER AND TELLING THEM THE CAR WAS NOT SHIFTING PROPERLY. THEY FIXED MY BROKEN TRANNY BUT IT STILL DOES NOT DRIVE SAFELY. IT DOESN'T ACCELERATE, THE GEARS GET STUCK MERGING ON THE HIGHWAY IS A NIGHTMARE. ALMOST TWO YEARS TO THE DAY MY CAR IS ONCE AGAIN AT THE DEALER FOR THE EXACT PROBLEM. I WAS DRIVING UP A SMALL INCLINE, PUSHED THE GAS THE CAR STRUGGLED TO GO. THERE WAS A LOUD HARSH JERK THE CAR FINALLY MOVED. IT SPUTTERED AND THE CHECK ENGINE LIGHT CAME ON. *TR

I TURNED MY CAR ON ONE MORNING AFTER I JUST HAD IT IN THE SHOP TO GET THE RECALLS FIXED ON IT. IM SEEING SERVICE STABILITRAK AND SERVICE TRACTION AND ABS LIGHTS. I CAN NO LONGER TURN ON OR OFF MY TRACTION CONTROL. MY BRAKES ARE NOW GRABBING REALLY BAD AND IM GETTING A REALLY WEIRD FEEL WHEN I HAVE MY FOOT IN THE GAS AND TURN MY WHEEL. MY CAR IS NOT THE SAME AFTER THE RECALLS WERE DONE. *TR

CONDENSATION/FOG AND/OR FROST ON INTERIOR WINDOWS, WILL NOT CLEAR. RECIRCULATION AIR CONTROL NOT FUNCTIONING PROPERLY. ACTUATOR DOES NOT PROPERLY CONTROL THE FLAPS IN THE HVAC SYSTEM, ALLOWING MOIST AIR TO RECIRCULATE EVEN WHEN THE FRESH AIR MODE IS SELECTED. THIS CAUSES EXCESSIVE MOISTURE INSIDE THE CAR, FOGGING THE INSIDE OF THE WINDOWS AND REDUCING VISIBILITY. IN WINTER CLIMATES THIS RESULTS IN FROST ON THE INSIDE OF THE GLASS. IN EITHER CASE, CLEARING THE WINDOWS IS NOT POSSIBLE AND MAKES DRIVING THE VEHICLE UNSAFE AND/OR NOT POSSIBLE. *TR

TL*THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, OIL AND COOLANT FUMES EMITTED INSIDE THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE OIL AND COOLANT NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

TL*THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE APPROXIMATELY DRIVING 60 MPH, THE TRACTION STABILITY, REDUCE ENGINE POWER AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,653.

I TURNED MY CAR ON ONE MORNING AFTER I JUST HAD IT IN THE SHOP TO GET THE RECALLS FIXED ON IT. IM SEEING SERVICE STABILITRAK AND SERVICE TRACTION AND ABS LIGHTS. I CAN NO LONGER TURN ON OR OFF MY TRACTION CONTROL. MY BRAKES ARE NOW GRABBING REALLY BAD AND IM GETTING A REALLY WEIRD FEEL WHEN I HAVE MY FOOT IN THE GAS AND TURN MY WHEEL. MY CAR IS NOT THE SAME AFTER THE RECALLS WERE DONE. *TR

TL-THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE IN A RESIDENTIAL DRIVEWAY, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A FIRE OR POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 42,000.

DRIVING ON THE HIGHWAY AT ROUGHLY 70MPH WHEN CAR SHUDDERED, AND LOST POWER IMMEDIATELY. AFTER THIS THE CAR WOULD NOT ACCELERATE. FORTUNATELY THERE WERE NO VEHICLES DIRECTLY BEHIND ME, SO I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE DASHBOARD READ THREE ERRORS: "ENGINE POWER IS REDUCED", "SERVICE TRACTION CONTROL", "SERVICE STABILITRACK". AFTER TURNING THE CAR OFF, WAITING, AND TURNING BACK ON THE VEHICLE WORKED CORRECTLY, BUT THE ISSUE OCCURRED AFTER ANOTHER 15 MINUTES ON THE ROAD. I DROVE IN THE RIGHT LANE THE REST OF THE WAY HOME TO ENSURE OUR SAFETY, AND THIS OCCURRED 4 TIMES IN TOTAL. THIS WAS AN EXTREMELY DANGEROUS SITUATION DURING A BUSY HOLIDAY TRAVEL WEEKEND. HAD THIS OCCURRED AT THE WRONG TIME, THIS COULD HAVE BEEN CATASTROPHIC. QUICK RESEARCH ONLINE HAS SHOWN THIS TO BE AN ISSUE WITH THE MAKE AND MODEL, AS MANY OTHER PEOPLE HAVE REPORTED THIS EXACT DEFECT. *TR

WHILE DRIVING ON THE NYS THRUWAY AT 5:30 A.M. THROUGH LIGHT SNOW AND RESULTING SALTY ROAD-SPRAY FROM OTHER VEHICLES, THE DRIVER'S SIDE WIPER STOPPED WORKING WITHOUT WARNING. THE PASSENGER SIDE CONTINUED TO WORK. I PULLED OFF THE NYS THRUWAY TO TRY TO SEE IF I COULD GET THE WIPER MOVING AGAIN BY LOWERING IT FROM A 90-DEGREE UPRIGHT POSITION IN WHICH IT WAS STUCK, TO THE RESTING POSITION. I TRIED THE WIPERS AGAIN AND THE DRIVER'S SIDE WENT UP ABOUT SIX INCHES AND STOPPED. TRIPLE A CAME AND FLATBEDDED MY CAR TO A DEALERSHIP WHERE IT WAS DETERMINED THE WIPER TRANSMISSION HAD GONE BAD AND NEEDED TO BE REPLACED. THIS CAR IS 2 YEARS OLD, AND THE WINDSHIELD WAS ALWAYS CLEARED OF HEAVY SNOW/ICE BEFORE USING THE WIPERS--WIPERS WEREN'T USED TO REMOVE SNOW. OTHER CRUZE OWNERS HAVE POSTED SAME ISSUE WHICH LEADS ME TO BELIEVE THE PART IS DEFECTIVE AND SHOULD BE REPLACED AT THE COST OF THE COMPANY. I PAID $235.94 IN PARTS AND LABOR, AND AN ADDITIONAL $53 IN TOWING EXPENSES BEYOND MY TRIPLE A COVERAGE. *TR

I WAS AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN, I WAS ABOUT TO PUSH THE GAS PEDAL. THE VEHICLE DASH READ ENGINE POWER IS REDUCED AND SHUT OFF. I TRIED SEVERAL TIMES TO START THE VEHICLE BUT IT SHUT DOWN SAYING THE SAME THING ON THE DASH. I'M AFRAID BECAUSE SOMEONE COULD HAVE RAN INTO ME FROM THE REAR AND I HAVE A 7YR OLD DAUGHTER. I THINK THIS SHOULD BE HANDLED IMMEDIATELY. THIS IS NOT SAFE AT ALL. *TR

TOOK VEHICLE IN FOR OIL CHANGE, HAD TO DO "HEAVY ENGINE REPAIR" PER TECHNICIAN, REPLACED WATER PUMP AND SEAL AS IT WAS FOUND LEAKING. REFILLED WITH COOLANT. *TR

8/6/13-THE TRUNK RELEASE SWITCH DOES NOT WORK. DIAGNOSIS WAS FAULTY TRUNK RELEASE SWITCH, THE TECHNICIAN REPLACED IT. HVAC BLOWER MOTOR IS NOISY AND RATTLES CAN BE HEARD INSIDE AND OUTSIDE OF THE CAR. ALSO HAD INTERMITTENT DELAY WHEN TURNING HVAC ON. TECHNICIAN REPLACED THE BLOWER MOTOR. COULD NOT FIND REASON FOR DELAY. 1/22/14 - HVAC BURNING SMELL WHEN RUNNING HEAT. TECHNICIAN REPLACED HVAC CASE WITH NEW DESIGN GREASE ON IT. FILLED COOLANT. 7/24/14- SAME THING HAPPENED TO TRUNK RELEASE WAS REPLACED AGAIN. OUTSIDE TEMPERATURE SENSOR DID NOT WORK, IT WAS REPLACED. THE VENT IN CAR FOR BLOW TAB BROKE OFF, IT WAS REPLACED. *TR

WAS DRIVING WHEN THE WIPER TRANSMISSION FAILED. WAS ABLE TO RIG IT SO I COULD CONTINUE TO DRIVE. STOPPED AT DEALERSHIP THEY SAID 7 WEEKS FOR THE PART. WAS ABLE TO OBTAIN FROM A DISMANTLER. THE CHEVY CRUZE FORUM SAYS THIS IS A COMMON PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE DECREASED IN SPEED AND STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE COOLING FAN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE THERMOSTAT SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. UPDATED 02/24/15*LJ UPDATED 10/7/2015*JS

WE WERE DRIVING ON RT 206 IN JERSEY AND THE STEERING WHEEL LOCKED UP AND THE CAR WENT OFF THE ROAD. THE CAR WAS TOTALED. ABOUT A WEEK LATER I RECEIVED A LETTER FROM CHEVY STATING THIS IS A KNOWN ISSUE THAT THE STEERING HAD INCREASED FRICTION AND CAN CAUSE THE STEERING TO LOCK UP. *TR

WHILE DRIVING ON THE HIGHWAY, I NOTICED THAT THE STEERING WHEEL WOULD INTERMITTENTLY "STICK" IN CENTER POSITION, MAKING IT DIFFICULT TO MAKE THE MINOR ADJUSTMENTS NECESSARY TO DRIVE STRAIGHT ON A ROAD THAT IS NOT PERFECTLY FLAT. MY CAR HAS HAD THIS ISSUE INTERMITTENTLY THE ENTIRE TIME I HAVE OWNED IT, AND OCCURS IN VARYING DEGREES. I RECEIVED THE LETTER THAT CHEVROLET WAS DOING A SPECIAL COVERAGE WARRANTY EXTENSION FOR THE PROBLEM, YET MY DEALERSHIP CANNOT REPRODUCE THE ISSUE AND WILL NOT FIX IT. I FEEL THIS IS COMPLETELY UNACCEPTABLE. A PART DEFECT IN THE STEERING SYSTEM LIKE THIS SHOULD BE FIXED WITH A RECALL, FIXING EVERY VEHICLE. BECAUSE IT'S ONLY A WARRANTY EXTENSION, THEY WILL SIMPLY NEVER REPRODUCE THE ISSUE AND IT WILL NEVER BE FIXED. THIS DOES NOT MAKE ME COMFORTABLE. *TR

AT LOW SPEEDS, WHEN TURNING, THERE IS A GRINDING SENSATION IN THE STEERING WHEEL AND CAN BE FELT IN THE FLOORBOARD. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY WERE UNABLE TO REPRODUCE THE PROBLEM. IT ONLY OCCURS AFTER THE CAR HAS BEEN SITTING FOR OVER 15 MINUTE AND HAS A CHANCE TO COOL DOWN. *TR

2012 CHEVROLET CRUZE. CONSUMER STATED THE VEHICLE WOULD POWER OFF, AND IGNITION WOULD NOT TURN OR KEYS COULD NOT BE REMOVED. *SS THE CONSUMER STATED THE VEHICLE WOULD SPONTANEOUSLY SHUT DOWN WHILE DRIVING FOR NO APPARENT REASON. WHEN THE VEHICLE SHUT DOWN, SHE WAS UNABLE TO TURN THE IGNITION OR REMOVE THE KEY. NOTHING IN THE VEHICLE WORKED, WHEN THE VEHICLE SHUT DOWN. AFTER 20 MINUTES, SHE WAS FINALLY ABLE TO START THE VEHICLE. AFTER DRIVING 100 FEET, THE VEHICLE WOULD SHUT OFF AGAIN. THE DEALER EXAMINED THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE PROBLEM. THE CONSUMER CONTINUED TO EXPERIENCE THE SAME PROBLEM. THE CONSUMER DECIDED TO SELL THE VEHICLE. *JB *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 30 MPH, THE RADIO SHUT OFF WHEN THE HEAT WAS ACTIVATED. THE CONTACT ALSO STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE DOORS. WHEN THE VEHICLE WAS IN THE PARK POSITION, THE STABILITY TRACK AND TRACTION CONTROL LIGHTS ILLUMINATED. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 51,500.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE EXITING A FREEWAY AT 30 MPH, A LOUD CLUNK NOISE EMITTED AS THE VEHICLE FAILED TO ACCELERATE. AFTER SAFELY PARKING, THE CONTACT NOTICED THAT THE CHECK ENGINE, SERVICE AIR BAG, SERVICE POWER STEERING AND EMERGENCY BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT ALL OTHER ELECTRICAL COMPONENTS SUCH AS DOOR LOCKS, HAZARD LIGHTS, AND WINDOWS FAILED TO WORK AS WELL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE WIRING TO THE POWER BOX HAD TO BE REWIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,715.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ENGAGING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT WHILE SLOWING DOWN FOR A TRAFFIC LIGHT, THE TRANSMISSION FAILED TO SHIFT DOWN TO FIRST GEAR AND REMAINED IN THIRD GEAR WHICH PREVENTED THE VEHICLE FROM ACCELERATING FROM A STANDING POSITION. THE CONTACT INDICATED THAT WHILE DRIVING DOWN A HILL IN FIRST GEAR, THE TRANSMISSION WOULD ERRONEOUSLY SHIFT TO SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED A COMPUTER MODULE WHICH CORRECTED THE GEAR SHIFTING PROBLEM BUT THE ACCELERATION PROBLEMS PERSISTED. IN ADDITION, THE CONTACT STATED THAT IN AUGUST 2014 WHILE DRIVING APPROXIMATELY 30 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE AIRBAGS FAILED TO DEPLOY. BOTH THE DRIVER AND FRONT PASSENGER SUFFERED HEAD AND NECK INJURIES. A POLICE REPORT WAS FILED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INSTRUMENT PANEL DARKENED WHILE DRIVING VARIOUS SPEEDS. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE BATTERY HAD TO BE DISCONNECTED IN ORDER TO RELEASE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES FOR THE FAILURE; HOWEVER, THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT ACCELERATE WHILE ATTEMPTING TO ENTER ONTO THE HIGHWAY. THE VEHICLE EVENTUALLY REACHED 53 MPH. THE DEALER DIAGNOSED THAT THE TURBO CHARGER FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

THIS IS A VERY WELL KNOWN PROBLEM WITH CHEVY OWNERS. I HAVE DONE COUNTLESS HOURS OF RESEARCH AND SEEN HUNDREDS OF FORUMS AND ARTICLES RELATED EXACTLY TO THIS SPECIFIC ISSUE. NOW IT HAS TO BE BROUGHT TO THE ATTENTION OF THE FEDERAL GOVERNMENT TO ISSUE A RECALL. I OWN A 1.4L TURBO AUTOMATIC 2LT CHEVY CRUZE 2012. THIS PROBLEM HAS BEEN HAPPENING SINCE THE FIRST YEAR I PURCHASED THE VEHICLE HOWEVER IS GETTING MUCH WORSE. REDUCED ENGINE POWER. THE ENGINE LIGHT COMES ON, A "!" SHOWS UP ON THE SCREEN AND THE CARS SPEED IS REDUCED TO 4 OR 5 MPH WITH IN A MATTER OF SECONDS. THIS HAS HAPPENED TO MYSELF AS WELL AS HUNDREDS OF OTHER PEOPLE FROM WHAT THE INTERNET SAYS. THIS IS VERY UNSAFE ESPECIALLY CONSIDERING SOME PEOPLE HAVE FAMILIES AND DRIVE WITH CHILDREN SUCH AS MYSELF ON HIGHWAY SYSTEMS. I EXPERIENCED THIS WHILE TRYING TO ACCELERATE INTO AN INTERSECTION AND GOT AN IMMEDIATE ENGINE SPEED REDUCTION. THIS COULD HAVE KILLED MY DAUGHTER AND I IF THE VEHICLES IN THE INTERSECTION WERE UNABLE TO STOP IN TIME. PLEASE DO WHAT IS NECESSARY TO GET THIS VEHICLE PART OR ISSUE RECALLED AND OR RECOGNIZED IMMEDIATELY! *TR

BAD ANTIFREEZE SMELL ENTERING CAR WITH HEAT ON AND ENGINE AT FULL OPERATING TEMPERATURE, BUT NO ANTIFREEZE LOSS. *TR

I BOUGHT MY 2012 CHEVY CRUZE IN SEPTEMBER 2014. SINCE I HAVE HAD IT, WHEN DRIVING ANY WHERE, WHEN I PRESS THE GAS PEDAL TO DRIVE, THE CAR SOUNDS LIKE IT REARS UP TO LOUD. I HAVE TO TAKE MY FOOT OFF THE GAS, THEN PRESS GENTLY AND DRIVE SLOW, INORDER FOR THE CAR TO NOT MAKE THAT SOUND. MY CAR IS NOT A STRAIGHT DRIVE, IT IS AUTOMATIC, THEREFORE IT SHOULD NOT BE MAKING THAT SOUND AS IF IT'S IN THE WRONG GEAR. IS THIS GOING TO BE A VERY BAD PROBLEM DOWN THE ROAD? *TR