Page 10 of 18 · complaints 451–500 of 865

2012 Chevrolet Cruze complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical SystemCrash
Filed Jun 1, 201610,000 milesWI

I'VE WENT THROUGH 7 TURBOS, I BOUGHT THE CAR BRAND NEW. IM NOW HAVING ELECTRICAL ISSUES WITH IT.

Seat Belts
Filed May 24, 201676,000 milesAZ

DROVE TO MY AUNTS HOUSE AND UNBUCKLED MY SEAT BELT. WENT INSIDE FOR A BRIEF SECOND WHILE CAR WAS RUNNING. GOT BACK INTO MY CAR AND TRIED TO PUT MY SEAT BELT ON AND IT WOULD NOT LATCH. TRIED VARIOUS TIMES. WHEN I RETURNED HOME I TRIED IT AGAIN AND IT LATCHED.

Visibility/Wiper
Filed May 20, 201645,000 milesNM

DRIVING ON THE INTERSTATE AFTER WORK DURING A RAINSTORM. WIPERS WERE OPERATING NORMALLY THE FIRST FEW MINUTES, AND SUDDENLY THE DRIVER SIDE WIPER FAILED. VISIBILITY WAS EXTREMELY DIMINISHED AND CREATED A SEVERE SAFETY HAZARD, AS I WAS IN MOTION, TRAVELING AT 65MPH AND IN HEAVY TRAFFIC CONDITIONS. I MANAGED TO MANEUVER MY CAR OFF TO THE SHOULDER WHERE I HAD TO REMAIN FOR SOME TIME UNTIL THE RAINSTORM PASSED; ONLY THEN WAS I ABLE TO CONTINUE DRIVING. I BELIEVE THIS IS AN EXTREME SAFETY HAZARD AND NEEDS TO BE PROPERLY ADDRESSED FOR RECALL, AS IT SEEMS MANY OTHER CHEVROLET CRUZE DRIVERS/OWNERS HAVE EXPERIENCED THE SAME TYPE OF SITUATION INVOLVING FAILING WIPER ARM FUNCTIONING.

Electronic Stability Control (esc)
Filed May 12, 201670,000 milesMI

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE STABILITRAC WARNING LIGHT ILLUMINATED, THE POWER STEERING FAILED, AND THE INSTRUMENT PANEL AND RADIO LOST POWER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Air BagsCrash1 injured
Filed May 5, 201694,000 milesFL

TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CONTACT ATTEMPTED TO AVOID A CRASH WITH ANOTHER DRIVING VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A MAIL BOX. BOTH FRONTAL AIR BAGS DEPLOYED BUT DEFLATED. THE DRIVER SUSTAINED BACK, LEG SHOULDER, HEAD AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 06/29/16*LJ

Electronic Stability Control (esc)
Filed May 3, 201650,000 milesPA

DRIVING MY CAR AT ABOUT 25MPH STARTED TO HEAR A RATTLE IN IT. WHEN WENT TO ACCELERATE THE CAR STARTED TO SMOKE AND HAD NO POWER. WHEN IDLING YOU COULD HEAR THE MOTOR "WORK" AND IT HAD A JUMP IN IT. ONLY HAS 50,000 MILES AND HAS NEVER BEEN DRIVEN HARD. OF COURSE IT'S OUT OF WARRANTY NOW AND I HAVE NO CLUE WHY IT WOULDN'T ACCELERATE AND STARTED SMOKING. THE ENGINE LIGHT CAME ON AND WAS STILL ON WHEN I LEFT MY CAR SITTING ON THE SIDE OF THE ROAD.

Electronic Stability Control (esc)
Filed Apr 16, 201696,454 milesGA

I WAS STARTING TO CROSS A BUSY INTERSECTION WHEN THE ENGINE LOSS POWER LIGHT AND STABILITY CONTROL LIGHT CAME ON. CAR WOULD NOT GO OVER 5 MILES AN HOUR. JUST ABOUT 90 DAYS AGO IT WAS AT THE CHEVY DEALERSHIP FOR SAME PROBLEM WHERE THE THROTTLE BODY AND ALL SENSORS WERE REPLACED.

Electronic Stability Control (esc)
Filed Apr 15, 201660,000 milesTX

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE SPUTTERED AND STALLED, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM COVER NEEDED TO BE REPLACED AND THE FUEL TRIM NEEDED TO BE RESET. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED AGAIN TO THE DEALER. THE CONTACT STATED THAT THE STABILITRAC WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Engine
Filed Apr 8, 201640 milesTX

ENGINE STARTS SHAKING WHEN AIR CONDITIONER IS ON AND WHILE IN STOP SIGH.

Electronic Stability Control (esc)
Filed Apr 8, 201670,000 milesTX

ON SEVERAL OCCASIONS MY VEHICLE HAS LOST POWER STEERING SERVICE. I HAVE ALMOST CRASHED INTO A METRO RAIL AND INTO ANOTHER VEHICLE BECAUSE I AM UNABLE TO TURN MY WHEEL. ON ANOTHER OCCASION, I WAS ABOUT TO PARK AND THE CAR TURNED OFF ON ME; THE KEY WAS LOCKED INTO THE IGNITION AND I COULDN'T TURN IT, THE DOORS LOCKED AND NOTHING WORKED. I WAS STUCK INSIDE UNTIL AFTER ABOUT 5 MINUTES, THE CAR UNLOCKED EVERYTHING AND THE ECU TURNED BACK ON. I'VE HAD TO TAKE IT TO THE DEALERSHIP TWICE FOR THIS PROBLEM AND THEY HAVE TOLD ME IT'S COVERED UNDER A "SPECIAL SERVICE" BUT THESE INCIDENTS HAPPENED ALMOST A YEAR APART. I DO NOT BELIEVE THE CAR IS FIXED. ALSO, THE SERVICE STABILITRAK AND OTHER LIGHTS FLASH ON AND OFF AND SO DO MY RADIO.

Service Brakes
Filed Apr 7, 201673,000 milesNC

CAR SUDDENLY SHIFTED INTO 4TH GEAR WHILE GOING 70 MPH. SQUALLED LEFT FRONT TIRE, AND VIOLENTLY SNATCHED STEERING WHEEL TO THE LEFT. AFTER SHUTTING CAR OFF, THE PROBLEM WAS GONE. SHORTLY AFTER, STABILITRACK, AND STEERING ALARM APPEARED ON MESSAGE DISPLAY. THAT CLEARED ONCE SHUT-OFF. THREE WEEKS LATER IT OCCURRED AGAIN. THIS TIME, ON A TRIP, IT DID THE EXACT SAME PROBLEMS FOUR TIMES IN A ROW. THIS IS A VERY DANGEROUS PROBLEM. IF I HAD NOT HAD A FIRM GRIP ON THE WHEEL, I WOULD HAVE BEEN HURT. I PITY THE FOOL WHO TAILGATES ME! I TOOK THE CAR TO THE LOCAL DEALER, AND HAD THE CALIFORNIA FLASH "RECALL" DONE. SENSE THAT THE TRANSMISSION HAS NOT SHIFTED DOWN WHILE AT HIGH SPEEDS, BUT NOW, THE STABILITRACK, AND ABS LIGHTS ARE STAYING ON.

Service BrakesCrash
Filed Mar 22, 201636,000 milesFL

2012 CHEVROLET CRUZE RECALLED FOR BRAKE FAILURE AT LOW SPEED. IT WAS ALLEGEDLY REPAIRED AT BACHARODT CHEVROLET, POMPANO BEACH, FL. SUBSEQUENTLY, THE BRAKES AGAIN FAILED AND A CRASH RESULTED AGAINST A WALL AT LOW SPEED IN MY APARTMENT PARKING LOT. AFTER COMPLAINT TO GM WAS SENT TO AUTO NATION CHEVROLET, DELRAY BEACH FL AND THEY DETERMINED THAT THE RECALLED REPLACEMENT SENSOR FOR THE BRAKES WAS NOT PUT ON CORRECTLY BY BACHRODT, AND THAT THEY FAILED AGAIN AND THAT CAUSED THE CRASH, NO INJURIES. GM PICKED UP COST OF REPAIR IN FULL INCLUDING BODY DAMAGE.

Engine
Filed Mar 17, 2016IN

VEHICLE HAS 29,980 APPROXIMATE MILES. VEHICLE HAD A LEAKING TORQUE CONVERTER SEAL. WHILE DEALERSHIP WAS REMOVING TRANSMISSION, A STRAY BOLT FELL FROM THE INTERIOR OF THE MOTOR. BOLT DOES NOT BELONG TO CAR. IT HAS DAMAGED THE BELL HOUSING. NO OTHER DAMAGE HAS BEEN REPORTED AT THIS MOMENT.

Electronic Stability Control (esc)
Filed Mar 11, 201648,000 milesMA

I PURCHASED A NEW 2012 CRUZE ECO NEW AND CURRENTLY HAVE 48K MILES ON IT. THIS WEEKEND THE CRUZE TWICE HAD THE FOLLOWING PROBLEMS: 1. DIC ERROR - ENGINE POWER REDUCED 2. DIC ERROR - SERVICE STABILITRAK 3. CHECK ENGINE LIGHT ENGINE POWER WAS REDUCED TO PEAK OUT AT 10 MPH. LUCKILY THE POWER STEERING WAS UNAFFECTED AND I WAS ABLE TO GET THE CRUZE HOME WITHOUT ACCIDENT. LETTING THE CRUZE SIT FOR A FEW MINUTES IN THE OFF POSITION SEEMED TO CLEAR THE ISSUE, BUT IT WAS STILL SCARY TO HAVE THE ENGINE SHUT DOWN LIKE IT DID. LOCAL DEALER CONFIRMED THAT THE THROTTLE BODY WAS JUNK AND REPLACED IT BUT NOT UNDER ANY WARRANTY. TOTAL COST WAS $400. DEALER CONFIRMED THAT SIMILAR ISSUE IS OCCURRING WITH SIERRA PICKUPS AND THE TB IS COVERED UNDER THE POWERTRAIN WARRANTY. VERY DISAPPOINTED THAT THE TB WAS NOT COVERED AS AN ENGINE COMPONENT. MANY CRUZE OWNERS ARE HAVING THIS PROBLEM...LOOK ON CRUZETALK.COM. THE TB SHOULD NOT BE WEARING OUT AT 48K...OR 100K.

Electrical System
Filed Mar 3, 201660,000 milesWI

THE TURN SIGNALS QUIT WORKING INTERMITTENT, RADIO DISPLAY GOES OUT LIKE IT IS SWITCHED OFF , DIGITAL SPEEDOMETER CHANGES SETTINGS, THESE CONDITIONS OCCUR WHEN VEHICLE IS DRIVEN. THE SERVICE THEFT DETERRENT SYSTEM COMES ON WHEN VEHICLE IS PARKED.

SuspensionCrash
Filed Feb 26, 201667,000 milesCA

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE COLLAPSED TOWARDS THE GROUND. THE VEHICLE STALLED WITHOUT WARNING AND THEN ROLLED INTO AN UNOCCUPIED PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Service Brakes
Filed Feb 20, 201650,000 milesTX

WHILE DRIVING THE POWER STEERING SHUTS OFF, RADIO BLINKS ON AND OFF, AND THE BRAKES GET SPONGY MAKING IT HARD TO DRIVE AND STOP. I HAVE HAD IT IN THE SHOP AND THE MECHANICS WERE UNABLE TO FIND AN PROBLEM.

Engine
Filed Feb 17, 201670,000 milesIN

VEHICLE CUTS OUT WHILE AT A STOP LIGHT LIKE IT WANTS TO SHUT OFF, CAR WAS RUNNING ABOUT 10 MINUTES AND IN MOTION AT 30 MPH FOR 5 MINUTES WHEN IT STARTED, THEN DROVE ON THE HIGHWAY FOR 30 MINUTES AND THROUGH TOWN ANOTHER 10 MINUTES, WHEN I GOT HOME IT WAS STILL CUTTING OUT, I WAS ALMOST HOME WHEN I NOTICED THE ENGINE LIGHT CAME ON. TODAY I DID FILL MY GAS TANK. IT HAS DONE THIS ON OTHER OCCASIONS BUT NOT AS BAD AS IT DID TODAY AND THIS WAS THE FIRST TIME THE ENGINE LIGHT CAME ON. MY CAR HAS A LITTLE OVER 70,000 MILES ON IT, I'VE DONE REGULAR OIL CHANGES, WHEN I LOOKED UNDER THE HOOD I NOTICED LIQUID AROUND MY MOTOR GASKETS AND THE TRAY UNDER IT, I COULDN'T TELL IF IT WAS OIL OR ANTIFREEZE. WARRANTY HAS RAN OUT.

Electronic Stability Control (esc)
Filed Feb 16, 201659,785 milesPA

61,000 MILES AND CAR IS SHOWING REPEATED P2135 CODES FOR THROTTLE/PEDAL SENOR ISSUE AND PLACES THE CAR IN LIMITED POWER MODE. EVENT HAS HAPPENED DURING WARM-UP, AT STOP SIGNS AND LIGHTS, LOCAL STREET SPEEDS, AND DURING HIGHWAY TRAVEL/SPEEDS. I HAVE CLEARED THE ISSUE USING OBD II TOOL AND PHONE APP.

Electronic Stability Control (esc)
Filed Feb 14, 201636,000 milesIN

I JUST PURCHASED MY 2012 CHEVY CRUZE 3 MONTHS AGO, IT HAS 36,000 MILES. LAST WEEK WHEN I STARTED OFF TO WORK I GOT A REDUCED ENGINE POWER MESSAGE AND THE CAR WOULD NOT ACCELERATE. I READ THE MANUEL AND FOLLOWED THE INSTRUCTIONS, TURNED OFF THE CAR, WAITED AND RESTARTED,BUT IT STILL WOULD NOT ACCELERATE. I CHECKED ONLINE FOR REPORTED PROBLEMS WITH THE CAR AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. I CALLED THE DEALERSHIP AND WAS TOLD I COULD TAKE THE CAR IN BUT WOULD HAVE TO PAY FOR ANY REPAIRS BECAUSE THERE WAS NO RECALL ON THIS PROBLEM. A FEW DAYS LATER I STARTED THE CAR AND IT SEEMED FINE SO I TRIED DRIVING IT. IT WAS FINE FOR THE FIRST 15 MINUTES BUT THEN THE REDUCED ENGINE POWER LIGHT CAME ON AGAIN AND THE CAR WOULD NOT ACCELERATE ONCE AGAIN. I HAD TO PULL OFF TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND WAIT SEVERAL MINUTES TO BE ABLE TO DRIVE A SHORT DISTANCE BEFORE THE PROBLEM HAPPENED AGAIN. THANK GOD I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED OR I COULD HAVE BEEN IN A TERRIBLE ACCIDENT. I CAN NOT BELIEVE THAT WITH SO MANY OWNERS REPORTING THE SAME PROBLEM THERE HAS NOT BEEN A RECALL. ALSO IT APPEARS THE MANUFACTURER WAS AWARE OF THE PROBLEM FROM THE BEGINNING BECAUSE IN THE OWNERS MANUEL THEY TELL YOU WHAT TO DO IF THIS SHOULD HAPPEN.

Electronic Stability Control (esc)
Filed Feb 13, 201687,000 milesIL

RECALL 14311 BUT DEALER DOES NOT DO ANYTHING ABOUT IT,MY CAR HAVE DONE THIS FEW TIMES ALREADY BUT LAST COUPLE OF TIMES IT WAS REALLY SCARY BECAUSE I LOST TOTAL CONTROL OVER THE VEHICLE INCLUDING STEERING AND BRAKING THE CAR JUST SHOW A SING ON THE DASH AND RADIO GOES OF AS WELL AS THE REST OF THE VEHICLE ELECTRICAL PARTS, ALMOST CAUSING A CRASH DUE TO THIS ISSUE, I WAS DRIVING ABOUT 35MPH AND 40MPH WHEN THIS HAPPEN, ALSO I NOTICE THE IT HAPPENS WHEN I USE MY TURN SIGNALS AND WHEN I PRESS UP OR DOWN ON THE WINDOWS

Unknown or Other
Filed Feb 11, 201646,680 milesNC

HAVE A ODOR COMING THROUGH HVAC SYSTEM STRONG ODOR OF HOT GREASE OR BURNING OIL ON COLD DAYS WITH HEAR ON GETS VERY STRONG AND OVER A PERIOD OF TIME SMELL GETS TO YOU AND GET SICKENING FEELING. HAD DEALERSHIP CHECK IT OUT AND WAS TOLD GM IS AWARE OF PROBLEM BUT IS NOT UNDER WARRANTY OR RECALL AT THIS TIME, I FEEL THIS IS A DEFECT PROBLEM AND IT SHOULD BE TAKEN CARE BY GM. GM CODE #PI0935E (APRIL 9 2015)

Service Brakes
Filed Feb 10, 201669,265 milesOH

AROUND SUNRISE ON A HIGHWAY WITH AN ADULT PASSENGER THE CAR LOST ALL POWER INSTANTLY. THE STEERING WAS HEAVY AND THE BRAKES HAD VERY LITTLE POWER. WE WAS ABLE TO DRIFT OVER TO A SAFE AREA. THE WAY THIS CAR PERFORMS WITH LITTLE BRAKING EFFORT IT CAN CAUSE SOME BAD ACCIDENTS IN OTHER ENVIROMENTS SUCH AS MOUNTAINS. THE SAFETY OF THE CHEVROLET CRUZE MODELS NEEDS TO BE IMPROVE.

Power TrainCrash1 injured
Filed Feb 8, 201651,000 milesFL

AFTER MY PURCHASE OF A BRAND NEW CHEVY CRUZE LS I DID NOTICE THAT IT WAS NOT SHIFTING GOOD.THE CAR WAS NOT SHIFTING DOWN OR UP AND WHEN SHIFTING DOWN VERY HESITANT, ALMOST LIKE THERE WERE NO BRAKES. AFTER BRINGING IT TO THE DEALER SEVERAL TIMES WITH THEM TELLING ME THERE WAS NOTHING WRONG WITH IT AND SEVERAL ADJUSTMENTS TO THE TRANSMISSION CONTROL MODULE, TRANSMISSION OVERHAUL AND PARTS REPLACEMENTS, I WAS INVOLVED IN AN ACCIDENT ON THE HIGHWAY. THE CAR STILL DOES NOT WORK RIGHT AND I BELIEVE THIS ACCIDENT IS RELATED TO THIS CAR'S DRIVE TRAN AND LEADS ME TO THINK THAT THE PRODUCT SAFETY SHOULD BE RELATED TO THE NHTSA,

Steering
Filed Feb 4, 201659,000 milesGA

LEFT OUTER TIE ROD BEGAN TO SHOW PROBLEMS AT 59000 MILES. THE STEERING HAD A THUD SOUND WHEN TURNING LEFT OR RIGHT. ALSO, WHEN DRIVING OVER BUMPS ON THE ROAD OR GRASS YOU COULD FEEL STRONG VIBRATIONS FROM THE FRONT STEERING.

Electronic Stability Control (esc)
Filed Feb 4, 201640,000 milesNH

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT ANY SPEED, THE STABILITRAK AND POWER STEERING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE, LOST POWER, AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ECM AND THE BCM WERE NOT CONNECTING. THE TECHNICIAN RESET THE COMPUTER; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Engine
Filed Feb 3, 201690,000 milesGA

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 40 MPH, THE COOLING FAN WAS ACTIVATED AND THE THERMOSTAT GAUGE INDICATED THAT THE VEHICLE WAS RUNNING HOT. UPON FURTHER NOTICE, THE CONTACT NOTICED LIQUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE WATER PUMP, WATER PUMP HOUSING, AND THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Power Train
Filed Jan 27, 201660,000 milesNJ

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 04/07/16*LJ *CN

Electrical System
Filed Jan 26, 201658,000 milesOK

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING WARNING LIGHTS ILLUMINATED AND THE HEADLAMPS TURNED OFF WITHOUT WARNING. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL ISSUES WITH THE VEHICLE, INCLUDING THE KEY FAILING TO DISLODGE FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Engine
Filed Jan 17, 201654,000 milesMO

WHILE DRIVING THE CAR LOSES POWER AND COMES BACK. THIS HAPPENS AT ANY SPEED OR EVEN TAKING OFF FROM A STOP SIGN. THERE HAVE BEEN SEVERAL OCCISIONS

Service Brakes
Filed Jan 12, 201645,000 milesLA

WE PURCHASED THE CAR FOR MY DAUGHTER IN 2012 AND MADE THE DECISION BASED ON ALL OF THE SAFETY FEATURES AND SUPPOSEDLY WARANTIES THAT WERE ASSOCIATED WITH THIS CAR, WHICH SHE LOVED. WE HAVE HAD NUMEROUS RECALLS OVER THE 4 YEARS, BUT NOW THE CAR IS FAILING TO BRAKE WHEN SHE IS PRESSING THE PEDAL AND AFTER SHE PUMPS IT, IT FINALLY COMES TO A STOP, BUT OF COURSE THIS IS A SAFETY ISSUE FOR ANYONE. TOOK IT TO OUR MECHANIC THINKING MAYBE IT WAS BRAKE FLUID, BUT THEN HE FOUND ON THIS WEBSITE THE RECALL #12213 THAT GM HAD FROM 2013 DESCRIBING THIS VERY ISSUE. HE SUGGESTED CALLING THE DEALERSHIP BECAUSE IT WAS UNDER THE RECALL AND WHEN I DID, THEY ARE TELLING ME IT WAS ALREADY REPAIRED ON HER CAR (WHICH I AM NOT SURE I BELIEVE BECAUSE WE HAVE HAD SO MANY BAD EXPERIENCES WITH THIS DEALER & RECALLS THAT I DON'T THINK IT WAS EVER REPAIRED!) THEY TELL ME WE WILL HAVE TO PAY TO REPAIR THE PROBLEM BECAUSE IT IS NO LONGER UNDER THE RECALL. I CALLED GM TO QUESTION WHY THEY WOULDN'T REPAIR A "KNOWN" ISSUE WITH THE BRAKES AND SHE TELLS ME THAT THE RECALL ITSELF HAS ALREADY BEEN CLOSED DOWN, SO IT MUST BE SOMETHING ELSE WRONG WITH THE CAR! I GUESS THEY WOULD RATHER HAVE A CRASH ON THEIR HANDS THEN TAKE RESPONSIBILITY BECAUSE AFTER READING THIS WEBSITE, MY DAUGHTER IS NOT THE ONLY ONE HAVING THIS ISSUE. WHAT TERRIBLE CIVIC RESPONSIBILITY, CUSTOMER SERVICE AND BLATANT DISREGARD FOR SOMEONE'S LIFE THAN TO JUST IGNORE AN OBVIOUS PROBLEM. I HAVE ALREADY ASKED OUR MECHANIC TO FIX HER BRAKES SO THAT SHE

Fuel/Propulsion System
Filed Jan 12, 201648,000 milesOH

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS STRONG ODOR INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT FUEL LEAKED FROM THE FRONT OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO COOLER LINE, THE TRANSMISSION COOLER HOSE LINE AND THE OIL SEAL GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

Service BrakesCrash
Filed Jan 1, 201630,000 milesFL

CHEVROLET CRUZE RECALL MY 2012 CHEVROLET CRUZE WAS RECALLED TWICE, ONCE OF OVERHEATING WHILE DRIVING, AND ONCE FOR BRAKE FAILURE WHEN CRAWLING, SUCH A PARKING. THE DEALERSHIP TRIED TO FIX THESE PROBLEMS, BUT THE BRAKES STILL FAIL, AND NOW THE USES 1 QUART EVERY WEEK. THE BRAKE FAILURE RECENTLY REOCCURRED WHEN MY SPOUSE WAS PARKING AND SHE HIT A WALL AND DAMAGES THE CAR. THE DEALER HAS SINCE TOLD ME THEY DO NOT KNOW WHY THE CAR IS CONSUMING OIL, SO I HAVE ELEVATED THE ISSUE TO GM I THINK THAT THE NTSB HAS TO FURTHER MONITOR THIS PROBLEM TO ASCERTAIN WHY THE RECALLED ITEMS ARE STILL FAILING.

Electrical System
Filed Dec 30, 2015100,000 milesCA

AC OFF DUE TO HIGH TEMP, THERMOSTAT REPLACED 2014. AC OFF DUE TO HIGH TEMP AGAIN, THERMOSTAT REPLACED MAY 20, 2015.. DEC 27TH, 2015 AC OFF DUE TO HIGH TEMP AGAIN- CAR OVERHEATED IN 10 DEGRE WEATHER. THERMOSTAT BEING REPLACED FOR THE THIRD TIME!! *JS

Power Train
Filed Dec 29, 201535,720 milesIN

WHEN CAR IS SHIFTED INTO PARK, AFTER SHUTTING THE CAR OFF THE DIC STATES "SHIFT CAR INTO PARK". I PUSH UP ON THE GEAR SHIFTER THEN THE DIC SCREEN WILL GO OFF AND CAR SEEM TO BE INTO PARK.

Service Brakes
Filed Dec 26, 201590,000 milesGA

THE VEHICLE SPORADICALLY WILL NOT STOP DESPITE FLOORING THE BRAKE WHILE IN REVERSE. MOST RECENTLY, I PULLED THE PARKING BRAKE, PUT THE VEHICLE IN PARK AND THEN BACK INTO REVERSE GEAR. THE PROBLEM CORRECTED ITSELF.

Electrical System
Filed Dec 26, 201575,000 milesWI

MY 2012 CHEVROLET CRUZE STARTING IN SEPTEMBER THIS YEAR 2015 THE CAR HAD 75,000 MILES ON IT WHEN IT STARTED WITH THE DASH LIGHTS, FAN, RADIO AND DISPLAY ALL RANDOMLY SHUTTING OFF AND TURNING ON. SOMETIMES WHEN THIS HAPPENS THE STABILITRACK DISPLAY WILL COME ON AND THIS CAN HAPPEN AT ANYTIME BUT USUALLY WHEN THE CAR IS GOING SLOW OR STOPPED, I FIRST NOTICED IT WHEN APPLYING THE BREAKS. THIS HOWEVER IS NOT THE EXTENT OF IT AS NOW WHEN I SHUT THE CAR OFF IT HAS KEPT MY KEYS AND WOULD NOT START EITHER. EVENTUALLY WHEN THIS HAS HAPPENED FORTUNATELY IT CAME BACK TO LIFE AND DISPLAYED A THEFT PROTECTION DISPLAY. I CALLED THE LOCAL GM DEALER WHO SERVICES MY CAR AND I WAS TOLD THEY HAVE NEVER HEARD OF SUCH A PROBLEM HOWEVER WHEN I GO ONLINE THERE ARE DOZENS IF NOT HUNDREDS OF COMPLAINTS RELATED DIRECTLY TO THESE TYPE OF ISSUES WITH THE CHEVROLET CRUZE. I ALSO POSTED A COMPLAINT ON A CAR WEBSITE TO TRY TO HELP COMMUNICATE THIS ISSUE WITH OTHER CHEVROLET CRUZE OWNERS WHO HAVE THE SAME OR SIMILAR ISSUES.

Engine
Filed Dec 10, 201543,224 milesTX

WE HAD 6 RECALLS WE NEVER NEW ABOUT TURN OUT THE CAR BROKE DOWN CALL DEALER AND SAID WE RECEIVE THAT DAY A RECALL CAR WAS NOT DRIVABLE CALL POWER TRAIN THEY SENT A WREAKER RECALL WERE FIX NOW THEIR CHARGING 2,200 FOR A ECOTEC TURBOCHARGER THAT'S CRACK IN A GM WEB SITE WHERES THEIR IS A RECALL BUT YET HAVE NOT RECEIVE ONE THIS IS A SINGLE MOM OF 4 KIDS WE NEED CAR FIX ASAP HELP PLEASE MY BROTHER HAS A WRECKER SERVICE ITS IN FORT STOCKTON TX NOT DRIVABLE BAD LOAD NOSE JUST STARTED IN MOTION THIS CAR 3YRS OLD VERY UPSET.

Engine
Filed Dec 9, 2015CA

SMELLS LIKE BURNING OIL TOOK CAR TO MY MECHANIC AND SAID THERE IS SOME OIL SPILLING ON SIDE OF ENGINE.

Electronic Stability Control (esc)
Filed Nov 5, 201558,000 milesKS

MY RADIO FLICKERS ON AND OFF, MY ABS LLIGHT, CHECK ENGINE LIGHT AND OTHER LIGHTS FLICKER OFF AND ON REAL FAST AND ON MY ODOMETER I GET A READING "TRACTION CONTROL" AND SOMETHING ABOUT STABILITRAK CONTROL. EVERYTHING FLICKERS SO FAST IT'S HARD TO SEE EVERYTHING THAT LIGHTS UP. APPARENTLY MANY OTHERS HAVE HAD THE EXACT SAME ISSUES.

EngineFire
Filed Nov 4, 2015NJ

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A STRONG OIL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN OIL LEAK, BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Nov 3, 2015106,000 milesVA

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. AFTER FILLING THE VEHICLE WITH FUEL, THE CONTACT STARTED THE VEHICLE AND IT MADE A SPUTTERING NOISE AND BEGAN TO SHAKE. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE CONTACT TURNED THE KEY TO THE OFF POSITION; HOWEVER, THE ENGINE DID NOT POWER OFF. IT TOOK SEVERAL ATTEMPTS TO POWER THE ENGINE OFF. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND KEPT THE VEHICLE PARKED FOR APPROXIMATELY FIVE MINUTES UNTIL THE SHAKING AND SPUTTERING CEASED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN FUELING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Power Train
Filed Oct 29, 20151 milesMI

WHILE DRIVING THE CAR IT CONTINUOUSLY JERK FORWARD, AND IT SEEMS TO BE GETTING WORSE, THE CAR IS IN MOTION , ON A REGULAR STREET. IT'S UNKNOWN WHY THE CAR IS DOING THIS.

Electrical System
Filed Oct 25, 201515,000 milesIL

WHILE DRIVING THE ELECTRICAL FUNCTIONS SUCH AS RADIO AND INSTRUMENT PANEL WILL START TO FLASH ON AND OFF WITH THE RADIO DISPLAY REBOOTING AT INTERMITTENT TIMES, AND SOMETIMES CONSTANTLY. POWER HAS ON OCCASION BEEN LOST COMPLETELY WHILE DRIVING. SOMETIMES THE SYMPTOMS ARE ONLY THE RADIO AND CONSOLE BELOW IT LOSING POWER, BUT WHEN IT GETS REALLY FREQUENT, A COUPLE OF THE INSTRUMENT WARNING LIGHTS REGARDING ABS AND ANOTHER ONE I CANNOT REMEMBER OFF HAND FLASH, AND THE STABILITRAC WARNING IS DISPLAYING "SERVICE TRACTION CONTROL". THIS CAN LAST FOR 5 MINUTES OR AS LONG AS A DAY OR MORE. I NOTICED ON AT LEAST TWO OCCASIONS, THE PROBLEMS STARTED ON VERY HUMID DAYS AT BOTH EARLY MORNING AND EVENING TIME FRAMES, AND NECESSARILY WHILE DRIVING IN RAIN. WHEN PROBLEM GETS EXTREMELY BAD, I USUALLY PULL OVER SOMEWHERE AND TAKE OFF THE "NEGATIVE" BATTERY CABLE FOR ABOUT 20 SECONDS USING A WRENCH I MUST CARRY IN THE VEHICLE, FORCING THE CONTROL MODULE OF THE VEHICLE TO RESET. THIS TEMPORARILY FIXES THE PROBLEM FOR AN UNDETERMINED AMOUNT OF TIME. THE VEHICLE WAS BROUGHT TO THE CHEVY DEALER AND THEY CLAIMED THEY COULDN'T FIND ANYTHING NOR HAVE THEY EVER HEARD OF THE PROBLEM. THIS PROBLEM OCCURS WHILE VEHICLE IS MOVING OR STATIONERY. THIS PROBLEM ALSO OCCURS ON EXPRESSWAYS OR CITY STREETS. THIS PROBLEM HAS OCCURED IN MULTIPLE STATES(NORTH CAROLINA ALONG THE COAST AND IN CHICAGO AREA. THIS PROBLEM HAS BEEN ONGOING FOR AT LEAST TWO YEARS . THE LAST TIME WAS ON SEPT. 30, 2015. I DO HAVE VIDEOS THAT

Unknown or OtherCrash
Filed Oct 22, 201535,400 milesOH

MY WIFE PULLED INTO MY DAUGHTER'S DRIVEWAY TOOK HER FOOT OFF THE GAS PEDAL AND WAS GOING TO PUT HER FOOT ON THE BRAKE WHEN THE CAR ACCELERATED AND RAN INTO MY DAUGHTER'S SUV, MY WIFE PUT THE CAR IN REVERSE AND WENT TO STEP ON THE GAS PEDAL BUT SHE COULD NOT FEEL IT, SHE LOOK DOWN AND FOUND THE GAS PEDAL AND ABOUT 4 INCHES OF THE STEM ON THE FLOOR COMPLETELY BROKEN OFF

Visibility/Wiper
Filed Oct 21, 201559,555 milesTX

THE WINDSHIELD WIPER RESERVOIR HOSE HAS COME LOSE AND IS LEAKING 95% OF THE WASHER FLUID INTO THE ENGINE COMPARTMENT AND IS NOT CLEANING THE WINDSHIELD CAUSING IT HARD TO SEE ON PARTIALLY RAINY OR DUSTY DAYS HERE IN TEXAS. NOT TO MENTION I DO NOT KNOW WHAT PROBLEMS COULD BE CAUSED FROM THE EXCESS WASHER FLUID SPRAYING INTO THE ENGINE COMPARTMENT. CHEVY WILL NOT COVER THIS UNDER THE EXTENDED WARRANTY.

Electrical System
Filed Oct 19, 201537,000 milesCA

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 37,000.

Electronic Stability Control (esc)
Filed Oct 19, 201541,000 milesTX

DRIVING THE RADIO CUTS IN AND OUT MEANWHILE SERVICE STABILITRAC WARNING COMES ON. DOES THIS AROUND 6-12 TIMES IN A 30 MINUTE DRIVE TO AND FROM WORK. ON A FEW INSTANCES THE VEHICLE LOST ALL POWER WHILE DRIVING. THIS OCCURES ON A DAILY BASIS. THIS HAPPENS WHILE DRIVING AND AT A STAND STILL. ALSO THE CHECK ENGINE LIGHT HAS COME ON NUMEROUS TIMES. IT IS A P0597 CODE STATING TEMP SENSOR IS INOPERABLE. NON OF THESE ISSUES SHOULD BE GOING ON IN A 2012 WITH LESS THAN 45,000 MILES ON IT.

Engine
Filed Oct 19, 201550,000 milesMD

TWICE I HAVE WALKED BACK TO MY CAR & FOUND THAT THE ENGINE HAS REMAINED ON. AFTER PARKING, I PRESS THE ENGINE ON/OFF BUTTON, EXIT THE CAR, LOCK ALL DOORS WITH THE FOB AND WALK AWAY. THIS TIME, I PARKED IN A VERY LARGE, CROWDED PUBLIC PARKING LOT. I WAS AT LEAST 6 BLOCKS AWAY FROM THE CAR FOR 2 HOURS. THANKFULLY, THIS HAS OCCURRED WHEN THE CAR IS OUTSIDE, NOT IN MY GARAGE. IN RECENT LIGHT OF PEOPLE SUCCUMBING TO CARBON MONOXIDE POISONING DUE TO THIS VERY SITUATION OCCURRING WITH CARS IN CLOSED GARAGES, I WOULD EXPECT A VOLUNTARY OR FORCED RECALL TO REMEDY THIS GM ADMITTED DESIGN DECISION.

Seat Belts1 injured
Filed Oct 13, 2015MI

A SEATBELT GOT WRAPPED AROUND MY 2 YEAR OLDS NECK AND WOULD NOT LOOSEN AND WE HAD TO CUT THE SEATBELT BECAUSE IT WAS CHOKING HER... IT HAPPENED WHEN I WAS DRIVING DOWN THE ROAD AND LUCKILY MY AUNTS HOUSE WAS CLOSE AND I WAS ABLE TO RUN IN THE HOUSE AND GET SCISSORS TO CUT IT OFF HER.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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