2011 Chevrolet Captiva

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Power Train	1		0	0	0

1 safety recall

Part 573 reports

Steering › Hydraulic Power Assist › Power Steering Fluid11V591000

Filed Dec 19, 20113,150 vehiclesGeneral Motors Llc

Defect. GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL. INCREASED PUMP SPEED GENERATES HEAT THAT IS TRANSFERRED TO THE POWER STEERING FLUID AND CAN RESULT IN POWER STEERING FLUID TEMPERATURES THAT APPROACH THE POWER STEERING PUMP RESERVOIRS MELTING POINT.

Risk. AFTER PROLONGED EXPOSURE TO ELEVATED FLUID TEMPERATURES, THE RESERVOIR MAY LEAK. LEAKING FLUID, IN THE PRESENCE OF AN IGNITION SOURCE, MAY RESULT IN A FIRE.

Remedy. GM WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING FLUID COOLER WITH AN IMPROVED VERSION, FREE OF CHARGE. AN ADVISORY LETTER TO CUSTOMERS, ALONG WITH INSTRUCTIONS, WILL BE MAILED IN JANUARY 2012. WHEN PARTS BECOME AVAILABLE, GM WILL SEND ANOTHER LETTER ASKING CUSTOMER TO TAKE THEIR VEHICLE TO A GM DEALER TO HAVE THE REPAIRS PERFORMED. GM ANTICIPATES PARTS WILL BE AVAILABLE IN MARCH 2012. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.

What owners reported

Newest filings

Power Train

Filed Nov 9, 201212,000 milesAA

DRIVING ALONG SLOWLY AND VEHICLE FROZE UP AND REFUSED TO MOVE. THE VEHICLE HAD TO BE TAKEN TO THE GARAGE BY TOW TRUCK. *TR

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2014

Year	Complaints	Recalls	Fires	Assessment
2015	14	0	0	Routine
2014	138	0	2	Routine
2013	97	0	4	Routine
2012	65	0	2	Routine
2011 — this page	1	1	0	Routine

Compare every Captiva year →

Other Chevrolet models

All Chevrolet models →

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Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 19, 2011. Source: NHTSA Office of Defects Investigation.