2012 Cadillac SRX complaints

THE LOW BEAM HEADLIGHTS ARE SO DIM AS TO NOT BE ABLE TO BE USED AFTER DARK. HIGH BEAMS ARE REQUIRED TO SAFELY DRIVE AT NIGHT THUS BLINDING ONCOMING TRAFFIC OR RISKING BEING TICKETED. THIS IS DISCUSSED IN NUMEROUS FORUMS. - HTTP://GMAUTHORITY.COM/BLOG/TOPIC/DIM-LOW-BEAM-HEADLIGHTS-ON-SRX/ HTTPS://WWW.CARCOMPLAINTS.COM/CADILLAC/SRX/2012/LIGHTS/LOW_BEAMS_VERY_DIM.SHTML HTTPS://WWW.CADILLACFORUMS.COM/THREADS/LOW-BEAMS-TOO-DIM.920081/

LOW BEAM HEADLIGHTS ARE SO LOW. THAT YOU CAN'T EVEN SEE AT NIGHT. MUCH LESS WHEN IT'S RAINING. I'VE BEEN LOOKING AT FORMS ONLINE. SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL (SRX)

EXTERIOR LIGHTING/HEAD LAMPS REPLACED: COST 1163.53 I HAD TO REPLACE FACTORY HEADLIGHTS AT THIS HIGH COST DUE NO OTHER WAY TO FIX DIMMED LOW BEAM LIGHTS. I AM REQUESTING A REFUND. CAR DEALER INFORMED ME MY VIN HAS NOT APPEARED ON THE LAWSUIT REIMBURSEMENT. MY LIFE AND OTHERS WERE JUST A WHITE LINE AWAY FROM A MAJOR ACCIDENT WHILE COULD HAVE BEEN DEADLY. I NEED HELP IN GETTING A REFUND. MY DATE OF REPAIR WAS 10/25/18 IN ALABAMA. I HAD BEEN A NERVOUS WRECK DRIVING AT NIGHT IN THE CITY WHERE I LIVE AND ON THE COUNTY ROADS NEAR MY HOUSE. HEAVEN HELPED ME WHEN IT RAINED COULD NOT SEE WITH MY LIGHTS SO I HAD TO KEEP UP WITH THE TRAFFIC TO USE OTHER CARS LIGHTS. FRIGHTENING! DOES ANY ONE CARE ABOUT THE SAFETY OF US WHO ARE DRIVING THESE CADILLAC'S? LIKE OTHERS I EXPERIENCED THE SAME TERROR. WHEN A I TOOK MY CAR TO THE DEALER I WAS TOLD SEVERAL WARRANTIES DOES NOT COVER THE DIM LIGHTS. OWNERS HAVE TO PAY AND REQUEST REIMBURSEMENT. A LAWSUIT WAS WON IN APRIL AFFECTING THESE SUVS AND OWNERS WERE ENCOURAGED TO FILE. MY VIN IS NOT ON YGE LIST. THEY TOLD ME TO KEEP CHECKING AND TO FILE WITH NHTSA. MY MOST FRIGHTENING NIGHT WAS DRIVING ON THE INTERSTATE BESIDES 18 WHEELERS. I COULD NOT SEE AFTER THEY PASSED ON BY AND OTHER TRUCKS WERE APPROACHING ME. SCARED TO DEATH BECAUSE IT WAS HARD TO STAY IN MY LANE. 50 MILES WAS TOO LONG TO ENDURE THIS HEADACHE AND I HAVE HYPERTENSION ...BAD COMBINATION. THE LIGHT HAD BEEN GOING DIM FOR A COUPLE OF MONTHS SO I THOUGHT I COULD JUST HI AND REPLACE THE

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLAMP ILLUMINATION WAS INADEQUATE TO DRIVE SAFELY. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS ONLY PROJECTED BETWEEN 12-15 FEET AHEAD. THE VEHICLE WAS TAKEN TO KEN BATCHELOR CADILLAC (LOCATED AT 11001 I-10, SAN ANTONIO, TX 78230, (210) 690-0700) WHERE IT WAS DIAGNOSED THAT BOTH HEADLAMPS NEEDED TO BE REPLACED AT A COST OF APPROXIMATELY $1,800. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

HEADLIGHTS GOING DIM. I REPLACED THE BULBS (BOTH) IN JANUARY OF THIS YEAR AS MY HEADLIGHTS WERE TO DIM TO DRIVE AT NIGHT. NOW 8 MONTHS LATER I AM HAVING THE SAME ISSUE. I NOTICED CONDENSATION INSIDE THE GLASS. SINCE THEN I HAVE R ACHED AND FOUND THIS IS NOT ONLY A DANGEROUS ISSUE BUT A SUBSTANTIAL ISSUE WITH THIS MAKE AND YEAR. I FEEL BETRAYED BY MY DEALER AS THEY KNOW VERY WELL THE ISSUE. MANU CLASS ACTION LAWSUITS HAVE BEEN FILED. I TRULY LOVE MY CADILLAC AND WOULD PURCHASE ANOTHER. BUT THAT WILL REMAIN TO BE SEEN AS TO HOW THIS ISSUE IS HANDLED.

LOW BEAM HEADLIGHTS ARE NOT EFFECTIVE FOR SAFE NAVIGATION AT NIGHT. I NOTICED THIS SEVERAL MONTHS AGO AND CHECKED FOR ANY RECALL NOTICES. I FOUND THAT FLORIDA AND ONE OTHER STATE HAVE RECOGNIZED THIS DEFECT AND ISSUED A RECALL FOR REPAIRS TO BE PAID BY GM. I HAVE HAD SEVERAL CLOSE CALLS WHILE DRIVING AT NIGHT BECAUSE THE HEADLIGHTS ARE UNSAFE! PLEASE CONSULT WITH GM AND ISSUE A RECALL ON CADILLAC SRX HEADLIGHTS.

THE BULLETIN #PIC5692D NEEDS TO BE A RECALL -WITH THE GM BRAKE PEDAL NOT RELEASING -FIRE HAZZARD TO BRAKES AND WHEELS FROM DRAGGING -1 TIRE CAUGHT ON FIRE- BRAKE LIGHT STAY ON MELTING THE CIRCUIT BOARD AT THE BRAKE LIGHTS -AN OTHER FIRE HAZZARD

I JUST BROUGHT A CADDILAC SRX HAVEN'T HAD IT FOR EVEN A MONTH YET. MY CHILD AND I LOVED IT UNTIL I STARTED TO NOTICE WATER / MOISTURE INSIDE OF THE LEFT HEADLIGHT I THOUGHT IT WAS MAYBE FROM THE AC, HOWEVER I NOTICED IT WASN'T GOING AWAY. IT HAS BEEN RAINING NONSTOP AND I BARLEY LEAVE MY HOME UNLESS I'M GOING TO PUBLIX WITCH IS WALKING DISTANCE. I COULDN'T SEE A VEHICLE IN FRONT OF ME AS IT LOOKED DARK CAUSING ME TO ALMOST CRASH INTO THEM BUT I SWERVED LEFT MISSING THEM. THE FAMILY WAS KIND ENOUGH TO MAKE SURE MY CHILD AND I WAS OK THEN THEY INFORM ME MY HEADLIGHT WAS OUT. I'M A SAFE DRIVER AND NEVER BEEN INTO A CAR ACCIDENT. IN MY LIFE. BEFORE I MADE THIS PURCHASE I CONTACTED GM TO MAKE SURE THERE WERE NO RECALLS OR ISSUES THAT THEY KNOW OF WITH THE CAR AND THEY VERIFY MY VIN NUMBER AND SAID NO THERE'S NOTHING TO WORRY ABOUT IT HAS NO RECALLS. I FELT RELIEVED AS I TRUST THEM. I TOOK MY CAR TO GM TO HAVE THE SERVICE MANAGER CHECK OUT THE LEFT LIGHT WITH WATER IN IT AS I JUST GOT THE CAR. HE SEEMED STRESSED, SO I REMINDED HIM THAT EVERYDAY ABOVE GROUND IS ALWAYS A GOOD DAY. HE LOOKED AT MY CAR AND SAW BOTH HEADLIGHTS ONE WAS IN THE ADDITION THAT I BOUGHT IT AND THE OTHER ONE HAD WATER AND MOIST INSIDE. I INVITED THE SERVICE MANAGER INSIDE MY CAR TO TAKE A LOOK THE DASHBOARD HE THEN NOTICED THAT ON THE PASSENGER SIDE FLOOR THERE WAS WATER HE PULLED BACK THE CLEAR TAPE AND SAID YOU HAVE A WATER LEAK THIS HAS TO GET TAKEN CARE OF FAST OR IT'S GOING TO CAUSE MOLD INSIDE YOUR CARE.

HEADLAMPS ON LOW ARE SO DIM IT IS DANGEROUS TO DRIVE. I HAVE RUN OFF THE ROAD NUMEROUS TIMES

THE LOW BEAM HEADLIGHTS ON MY 2012 CADILLAC SRX GO DIM. EXTREMELY POOR VISIBILITY AT NIGHT. ALREADY REPLACED ONCE THROUGH DEALER DURING WARRANTY PERIOD. HAD TO LATER REPLACE THE PASSENGER LIGHT AGAIN CAUSE IT WENT OUT. NOW BOTH LIGHTS ARE ALMOST "O" VISIBILITY AT NIGHT. GM DID NOT SEND ME A RECALL LETTER ALERTING ME ABOUT THE DEFECT. IT WAS FOUND TO BE A DEFECT OF THIS PARTICULAR MODEL FROM 2010 - 2015. YET, GM HAS KEPT IT QUIET. GM NEEDS TO MAKE GOOD ON THIS SINCE IT HAS KNOWN ABOUT IT AND DID NOT RECALL IT. I SHOULD NOT HAVE TO PAY FOR A DEFECT WHICH IS NO FAULT OF MY OWN AND IT IS A DANGEROUS HAZARD ON THE ROAD FOR ME AND OTHERS WHEN A VEHICLE DOES NOT HAVE SUFFICIENT LIGHTING VISIBILITY.

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. EVER SINCE THE VEHICLE WAS PURCHASED ON JULY 17, 2019, THE LOW BEAM HEADLIGHTS WERE VERY DIM. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD WELL WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO CADILLAC OF SOUTH CHARLOTTE (10725 PINEVILLE RD, PINEVILLE, NC 28134) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5380136394. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,652.

MY 2012 SRX HAS ABSOLUTELY HORRIBLE HEADLIGHTS. ONE OF THEM IS FOGGY WITH CONDENSATION AND EVEN BEFORE THAT THE LIGHTING WAS TERRIBLE. IT'S VERY DANGEROUS AND THE DEALERSHIP SAYS IT'S OUT OF THEIR HANDS..

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE THE DRIVER WAS PULLING INTO THE GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE DRIVER CRASHED INTO THE LIVING ROOM WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 39-5355940481. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR CONSUMER STATED CAR WAS DEEMED AS TOTALED BY THE INSURANCE COMPANY. AIRBAG DID NOT ENGAGE DURING THE INCIDENT; AIRBAG REPORT WAS SENT TO VEHICLE OWNER BY GM. GM ENGINEER STATED THAT THIS VEHICLE HAS HAD MANY BRAKE FAILURE REPORTS.*JB

MY HEADLAMPS KEEP FILLING WITH MOISTURE ALSO KNOWN AS CONDENSATION CAUSING THE HEADLIGHTS TO GO OUT OR BLOW. CADILLAC SENT ME A LETTER SAYING THAT IT WAS A ' MANUFACTURE MALFUNCTION' SINCE THEY DIDN'T LIST IT AS A RECALL THEY STATE THEY ARE NOT RESPONSIBLE FOR FIXING THE PROBLEM. THEY GO OUT RANDOMLY SOME LAST A COUPLE WEEKS SOMETIMES THEY LAST A COUPLE DAYS IT COULD BE WHILE THE CAR IS IN MOTION ON A HIGHWAY CITY STREET TURNING OR EVEN SITTING THERE. I PROVIDED THE QUOTE THEY REQUESTED ME TO GET. YET IT HAD TO BE PAID AND COMPLETED 90 DAYS AFTER THE LETTER. I DON'T HAVE THAT KIND OF MONEY LAYING AROUND AND 90 DAYS ISN'T ENOUGH TIME TO COME UP WITH THAT KIND OF MONEY.

MOISTURE GETS INTO THE HEADLIGHT ENCLOSURES THROUGH CONDENSATION AND/OR RAIN IMPEDING THE HEADLIGHT BRIGHTNESS AND DISTANCE MAKING IT HARD TO DRIVE AT NIGHT. THIS HAS BEEN REPORTED BY NUMEROUS CONSUMERS. THE DESIGN OF THE HEADLIGHT ENCLOSURE IS FLAWED ALLOWING MOISTURE FROM THE HOOD AND FRONT FENDERS TO RUN DOWN THE REAR OF THE HEADLIGHT ENCLOSURE AND ENTER THE ENCLOSURE THROUGH THE SEAM THAT FAILS ON THE REAR OF THE HEADLIGHT ENCLOSURE.

DEFECTIVE HEADLIGHT ASSEMBLY LEADING TO MOISTURE BUILD UP. THE MOISTURE BUILDUP IN THE HEADLIGHT ASSEMBLY LEADS TO REDUCED LIGHTING AND EVENTUALLY THE ENTIRE HEADLIGHT ASSEMBLY BURNS OUT LEAVING THE CAR OWNER WITH NO LIGHTS. I JUST HAD THE DRIVER SIDE HEADLIGHT ASSEMBLY REPLACED AS MY LIGHTS WENT OUT AT NIGHT WHILE DRIVING IN FEBRUARY 2019. MOISTURE IS ALREADY BUILDING IN THE NEW HEADLIGHT WHICH WILL MOST LIKELY FAIL AGAIN. NOW THE PASSENGER SIDE HEADLIGHT WENT OUT ON 07/04/2019 REQUIRING REPLACEMENT. THE MOISTURE BUILD UP IN THE HEADLIGHT AFTER HEAVY RAINS REGARDLESS IF THE VEHICLE IS STATIONARY OR MOVING.

THE LOW BEAM HEADLIGHT LENS IS FROSTED OVER PREVENTING HEADLIGHTS FROM PROJECTING LIGHT AT NIGHT. I HAVE OTHER VEHICLES FLASH LIGHTS AT ME ON APPROACH. I WAS WARNED ON A RECENT TRIP TO NEW MEXICO, BUT DID NOT GET A TECKET FOR NOT HAVING HEADLIGHTS. LOCAL GM/CADILLAC DEALER TOLD ME THAT THEY COULD NOT DO ANYTHING. I DONT DRIVE AT NIGHT AS NO LOW BEAM HEADLIGHTS. I BOUGHT AND REPLACED WITH STRONGER LOW BEAM BULBS, BUT THIS DID NOT HELP. PLEASE ISSUE A CS EASE AND DESIST STOPPING CADILLAC SALES IN THE US UNTIL THIS SAFET DEFECT IS CORRECTED.

THE LOW BEAM HEADLIGHTS DO NOT PUT OUT ENOUGH LIGHTING UPON THE ROAD TO SAFELY NAVIGATE AT NIGHT. I HAVE REPLACED THE BULBS, BUT THAT DIDN'T HELP ANY. I HAVE ALSO INSTALLED A SET OF AFTERMARKET FOG LIGHTS WHICH HELPS A LITTLE BIT, BUT NOT SO MUCH WHEN IT IS RAINING OR WHEN ENCOUNTERING GLARING LIGHTS FROM ONCOMING TRAFFIC. I HAVE READ THAT IF YOU BUY AND REPLACE THE ENTIRE LENS ASSEMBLY THAT WILL FIX THE ISSUE OF WATER LEAKS INTO THE ASSEMBLY, BUT MINE DON'T LOOK LIKE THERE HAS BEEN ANY MOISTURE INSIDE. THE AVERAGE COSTS OF THAT ENTIRE PART IS OVER $300 EACH. THE PROBLEM SEEMS TO BE THAT THE ROUND LENS WITHIN THE ASSEMBLY APPEARS TO BE A MAGNIFYING-TYPE LENS THAT RESEMBLES THE TYPE OF PRIVACY GLASS COMMONLY USED FOR SHOWER DOORS AND WINDOWS. I DRIVE WITH THE HIGH BEAMS ON UNTIL CHALLENGED BY ONCOMING TRAFFIC, BUT THEN WHEN I RESPOND ACCORDINGLY I MUST COME ALMOST TO A COMPLETE STOP OR RISK LEAVING THE ROAD ALTOGETHER.

ACCELERATING IS STALLED. ENGINE IS GOES INTO A PULL AND TUG MODE IN ENGINE. CANT GET IN RPM SPEED IN PEDAL. ENGINE IS HEAVY. BRAKE PEDAL BECOMES STIFFENS AND SLIGHT BRAKE MAKES SRX STOP SUDDENLY. ALL THIS IS HAPPENING WHILE ON HIGHWAY AND CITY DRIVING IN WITH THE VEHICLE IN MOTION . ALSO I'VE TAKING THE SRX IN FOR DIAGNOSTICS SEVERAL TIMES. AND NO CODE ARE FOUND TO REPORT ON THE VEHICLE

BRAKES SUDDENLY GO TO FLOOR. CAUSING DELAY IN STOPPING. ALMOST HAD ACCIDENT. HAD BRAKES AND ROTORS REPLACED AND STILL LOSING BRAKES WITHOUT NOTICE. THEN THEY COME BACK. HAD SERVICED AND CHECKED AND THEY CAN'T FIND PROBLEM . HAS HAPPENED ON STRAIGHT DRIVING AND TURNING INTO DRIVEWAY NUMEROUS TIMES.

LOW BEAM HEADLIGHTS VERY DIM AND GETTING WORSE, REPLACED BULBS AND IMPROVED FOR SHORT TIME. VERY UNSAFE TO DRIVE AT NIGHT. CADILLAC DEALERS WILL ONLY FIX IF I PAY FOR PARTS AND LABOR APPROX. $1,700.00 GM SHOULD BE MADE TO FIX THIS PROBLEM.

THE BRAKES ARE SPONGY AND WOULD OFTEN TIME NEEDED TO BE DEPRESSED ALL THE WAY TO THE FLOOR TO WORK. VEHICLE HAD BRAKE CHANGED, MASTER CYLINDER REPLACED, AND ALL BRAKE FLUID AND MAINTENANCE COMPLETED, BUT THE PROBLEM WOULD OCCURS AGAIN AFTER 2 WEEKS. FURTHER ONLINE RESEARCH SHOWED THAT THOUSANDS OF OTHER CADILLAC SRX OWNERS ARE HAVING THE EXACT SAME PROBLEM, SOME LED TO SEVERE CRASHES. IT ALL APPEARED TO BE SIMILAR WITH MY PROBLEM WHEREAS THE BRAKES WOULD FAIL WITHOUT ANY WARNING, EVEN AFTER IT HAVE BEEN SERVICED. THE PROBLEM OCCUR AT RANDOM BUT ALSO WHEN GOING OVER SPEED BUMPS, AND MAKING TURNS.

VEHICLES BRAKE PEDAL WILL RANDOMLY LOSE PRESSURE AND GO TO THE FLOOR. HAD TO PUMP BRAKES IN ORDER FOR IT TO GO TO A ROLLING STOP. HAD THE VEHICLE SERVICED AND AT FIRST THEY COULDN'T FIND ANYTHING WRONG BECAUSE THE PRESSURE BUILT BACK UP HOWEVER WHEN HE TOOK IT FOR A DRIVE THE LAST TIME THE MECHANIC ALMOST GOT IN AN ACCIDENT. THEY REPLACED THE MASTER CYLINDER HOWEVER IT DID THE SAME THING ABOUT A MONTH LATER. SOMETHING NEEDS TO BE DONE REGARDING THIS ISSUE WITH THIS VEHICLE AS THERE ARE SEVERAL COMPLAINTS REGARDING THE EXACT SAME THING WITH OWNER OTHER OWNERS. SOMEBODY'S GOING TO EVENTUALLY GET KILLED. IM THINKING ABOUT TRADING MY VEHICLE IN FOR THIS VERY REASON AND BECAUSE THERE HAS BEEN NO ACTION TAKEN WITH THE MANUFACTURER.

I RECENTLY PURCHASED A 2012 CADILLAC SRX. WHEN DRIVING IT AT NIGHT WITH MY LOW BEAMS ON I CAN BARELY SEE THE ROAD AHEAD, I HAD THE BULBS CHANGED , BUT THE SITUATION IS STILL THE SAME. I HAVE TO DRIVE WITH MY HIGH BEAMS ON. WHICH I WAS ALL MOST RECEIVED A TICKET FOR, UNTIL I EXPLAINED THE PROBLEM TO THE OFFICER. DOING FURTHER RESEARCH I FOUND THAT THIS HAS BEEN AN ONGOING PROBLEM WITH THIS VEHICLE , AND THAT NOTHING HAS BEEN DONE ABOUT BY GM OR THE GOV. I REFRAIN FROM DRIVING AT NIGHT BECAUSE OF THIS WHICH MAKES IT VERY INCONVENIENT .THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH.

TWICE AFTER RUNNING OVER BUMPS, IMMEDIATELY FOLLOWING THE BUMP, THE BRAKES NEED TO BE DEPRESSED ALL THE WAY TO THE FLOOR IN ORDER TO ENGAGE THE BRAKE. ALSO, ON OCCASION, CAR TAKES A FEW SECONDS TO ACCELERATE WHEN PRESSING THE ACCELERATOR.

HEADLAMPS ARE DIM AND ONE BURNT OUT. WHEN TOOK TO THE DEALER THEY WERE LEAKING AND ALLOT OF MOISTURE IN THE HEADLAMP ASSEMBLY. AFTER INVESTIGATING THIS HAS BEEN AN ONGOING ISSUE WITH THIS CAR. 2012 SRX. GM NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE. T HAS SETTLED SAME PROBLEM IN CALIFORNIA AND FLORIDA. THIS HAPPENED IN MOTION AND WAS HARD TO SEE THE ROAD. VERY DANGEROUS IF BOTH WOULD HAVE WENT OUT.

HEADLIGHT DIM MODE IS AS IF THE HEADLIGHTS ARE NOT EVEN ON, IT IS DANGEROUS IF NOT IMPOSSIBLE TO DRIVE AT NIGHT AND ESPECIALLY DANGEROUS IN THE RAIN AT NIGHT.ALSO FRONT END SUSPENSION IN COLD WEATHER OR WHEN TURNING TO THE RIGHT CAUSES TIRE TO RUB ON THE FENDER WELL. IT HAS DONE THIS SINCE I DROVE IT OFF THE CAR LOT. AM AWARE OF SERVICE BULLETIN, BUT THERE IS NO FIX FOR THIS EITHER, AS THERE IS NO ADJUSTMENT FOR THE CAMBER. VERY DISAPPOINTED IN CADILLAC AND GMS OBVIOUS GREED INSTEAD OF ITS SAFETY CONCERNS. SAD! HOW MANY PEOPLE WILL DIE BEFORE THIS IS ADMITTED BY GM AND ACTUALLY ADDRESSED AND RESOLVED.

PAINT ON HOOD AND ROOF HAVE BUBBLED RESULTING IN PAINT CHIPPING OFF.

THE CAR HAS EXTREMELY DIM LOW BEAMS AND I CANNOT SEE ANYTHING AT NIGHT. IT DOESN'T MATTER IF THE VEHICLE STATIONARY EMOTION OR ON A CITY STREET OR HIGHWAY I CANNOT SEE ANYTHING EVER SINCE I GOT THIS CAR

POWER LIFT GATE OPENS AND THEN AUTOMATICALLY CLOSES. IT CANNOT BE STOPPED AND WILL PIN YOU IN THE LIFT GATE IF YOU DO NOT GET OUT OF THE WAY.05/0

HEADLIGHTS ARE TERRIBLE...POOR PROJECTION/DIM LIGHTING CAUSING DANGEROUS NIGHT TRAVEL... I HAVE REPLACED BULBS TWICE WITH NO IMPROVEMENT...

THE HEADLIGHTS ARE EXTREMELY DIM EVEN AFTER HAVING REPLACED THE BULBS.

HAD TO REPLACE PASSENGER HEADLIGHT TWICE DO TO CONDENSATION SHORTING OUT THE HEADLIGHT SYSTEM AT A COST OF $1,826.22 CADILLAC SRX 2012 WITH 58,521,MILES.THE FIRST REPLACEMENT WAS AT 27,294 MILES. GM KNOWS THEY HAVE A PROBLEM BUT WILL NOT RECALL.

THE HEADLIGHTS ARE NOT SAFE TO DRIVE WITH AT NIGHT DUE TO LOW HEADLIGHT BEAM. I HAVE TO DRIVE WITH MY HEADLIGHTS ON HIGH BEAM IN ORDER TO SEE THE ROAD.

THE LOW LEVEL HEADLIGHTS IN THIS SRX HAVE BEEN DIM, TO THE POINT OF BEING NO BRIGHTER THAN THE PARKING LIGHTS. THIS HAS BEEN AN ISSUE SINCE MY WIFE ORIGINALLY PURCHASED THE VEHICLE ABOUT 4 YEARS AGO, AND HAS GOTTEN PROGRESSIVELY WORSE. WE RECENTLY REFINANCED IT IN MY NAME. WE CANNOT DRIVE AT NIGHT OR IN THE RAIN. THE ISSUE IS DUE TO WATER AND MOISTURE BUILDUP IN THE HEADLIGHT. THIS IS A COMMON AND KNOWN PROBLEM WITH THIS MAKE/MODEL/YEAR. THE REPLACEMENT COST IS EXPENSIVE AND NOT ONE THAT IS EASILY COVERED.

I HAD AN ACCIDENT DUE TO THE LOW BEAM LIGHTS ON MY 2012 CADILLAC SRX. IT WAS STILL DARK AT 5:30AM WHEN I FAILED TO SEE THE OUTER ROAD TURNED WHICH CAUSED ME TO COLLIDE WITH A CURB AND BECOME AIRBORNE. THIS ACCIDENT CAUSED 3 BLOWN OUT TIRES AND 2 RUINED RIMS. THIS COST ME $1700 AND IT WAS ALL CAUSED BY THE EXTREMELY DIM LOW BEAM HEADLIGHTS.

THE CARS LOW BEAM HEADLIGHTS ARE SO DIM YOU CAN NOT SEE AT NIGHT. I HAVE REPLACED BULBS WITH THE BRIGHTEST ON THE MARKET WITH NO CHANGE IN INTENSITY. IF THE CAR IS DRIVEN AT NIGHT IT MUST BE DRIVEN WITH THE HIGH BEAMS ON AT ALL TIMES (WHICH IS ANOTHER SAFETY ISSUE IN ITSELF). THERE APPEARS TO BE NO FIX FOR THIS ISSUE OUTSIDE A TOTAL REDESIGN OF THE LIGHTING SYSTEM. THIS IS A SAFETY ISSUE!

HEADLIGHTS ON LOW BEAM ARE UNSAFE. I TRY NOT TO DRIVE AT NIGHT BECAUSE IT IS VERY HARD TO SEE UNLESS YOU HAVE HEADLIGHTS ON HIGH BEAM!

MY HEADLIGHTS HAVE BECOME VERY DIM IN THE LAST SIX MONTHS. ON TWO OCCASIONS, I HAVE GONE OFF OF A TWO-LANE HIGHWAY ON CLEAR NIGHTS WITH NO VISIBILITY. FORTUNATELY, NO DAMAGES OR INJURIES WERE SUSTAINED. I HAVE HAD TO RESORT TO DRIVE WITH HIGH BEAMS ENGAGED TO SEE SAFELY. CADILLAC WILL NOT RECALL THESE LIGHTS AND WANT $1500 TO CHANGE THEM WITH THE SAME DEFECTIVE REPLACEMENTS.

MOISTURE INSIDE OF FRONT HEADLIGHT. CAUSING FAILURE TO UNIT

DIM LOW BEAM HEADLIGHTS THAT SEEM TO BE A COMMON COMPLAINT WITH THESE VEHICLES. GM CLAIMS NO WRONGDOING AND ANY REPAIR COSTS UP TO $1500. COMPLAINTS ABOUND THROUGHOUT THE INTERNET ABOUT THIS SERIES OF CARS. TOTALLY UNREASONABLE RESPONSES TO COMPLAINTS SUGGESTING THAT DEALER IS NOT RESPONSIBLE FOR THE PROBLEM. MY WIFE BOUGHT THIS CAR IN APRIL OF '18 AND, BECAUSE OF CITY DRIVING, DIDN'T REALLY DISCOVER THE DANGER OF THIS PROBLEM UNTIL AUGUST WHILE DRIVING AT NIGHT ON RURAL ROADS. IT'S AS IF THERE ARE HARDLY ANY LIGHTS ON AT ALL. I FEEL THE GOVERNMENT SHOULD TAKE ACTION WITH THIS PROBLEM IN ADVANCE OF FATALITIES THAT MAY OCCUR DUE TO THIS PROBLEM. IT'S A GREAT VEHICLE, OTHERWISE.

THE LOW BEAM HEADLIGHTS HAVE GONE COMPLETELY OUT, IT HAPPENED OVER A SIGNIFICANT AMOUNT OF TIME, THEY SLOWLY BECAME VERY DIM AND NOW THE THEY ARE COMPLETELY OUT AND CANT BE USED AT NIGHT. I HAVE RESULTED IN USING MY HIGH-BEAMS TO DRIVE AT NIGHT. I HAVE SEEN MANY OTHER COMPLAINANTS BUT NO RESOLUTION.

THE HEADLIGHTS ON LOW BEAM ARE SO DIM THE CAR IS NOT SAFELY DRIVABLE AT NIGHT. IT IS AS IF THERE ARE NO LIGHTS ON AT ALL. THE MECHANIC SAID THAT MOISTURE HAD GOTTEN INTO THE HEADLIGHT ASSEMBLY AND MADE THE LENS OBSTRUCTED.

MOISTURE IN HEADLIGHT ASSEMBLIES DUE TO SEAL FAILURE

LOW BEAM HEADLAMPS BECAME VERY DIM. CLEANED HOUSINGS AND REPLACED BULBS, AND PROBLEM DID NOT GET ANY BETTER. WE HAVE TO USE HIGH BEAMS ALL THE TIME TO SEE AT NIGHT.

HEADLIGHT LOW BEAMS ARE SO DIM IT IS TOTALLY DANGEROUS TO DRIVE AT NIGHT. NO FIX AVAILABLE. I ADDED NEW LED LOW BEAMS AND FOG LIGHT AND STILL CANNOT SEE TO DRIVE AT NIGHT. THE COMPLAINT IS RAPID ON THE INTERNET FOR THE SAME ISSUES. NO RECALLS OR PROBLEM SOLUTIONS.

THE LOW BEAMS ON THIS CAR ARE SO DIM THAT YOU ARE UNABLE TO DRIVE THE AUTOMOBILE AT DARK. IT IS A MAJOR SAFETY ISSUE AS YOU CANNOT SEE A 100 FEET IN FRONT OF YOU. I HAVE MADE NUMEROUS INQUIRIES TO THE DEALERSHIP. I HAVE BEEN TOLD THEY WERE FINE. CADILLAC KNOWS THEY HAVE AN ISSUE BUT WILL NOT MAKE REPAIRS. THIS IS HAS BEEN AN ISSUE SINCE WE BOUGHT THE CAR IN 2015 WITH 39,000 MILES ON IT.

VERY DIM (INEFFECTIVE) LOW BEAM HEAD LIGHTS.

HEADLIGHT ASSEMBLY COLLECTS MOISTURE WHICH CAUSES HEADLIGHT BULB TO BECOME INOPERABLE. HAD THE BULB REPAIRED LAST YEAR AND NOW THE ASSEMBLY IS FULL OF MOISTURE AND BULB IS NOT WORKING AGAIN. CAN NOT DRIVE THE VEHICLE AT NIGHT DUE TO VISIBILITY OF THE ROAD FOR THE DRIVER AND OTHER VEHICLES NOT BEING ABLE TO SEE THE VEHICLE AT NIGHT.

LOW BEAM HEADLIGHTS HAVE DIMMED OUT. THE HALOGEN BULBS HAVE BEEN REPLACED BUT THE LIGHTS ARE STILL DIM.