38 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
Most common 1997 Cadillac Seville problems
15 of the 95 complaints (16%) are about the fuel system.
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes
7
1
0
0
Fuel System, Gasoline › Fuel Injection System › Fuel Rail · fuel system
6
0
0
0
Steering › Rack and Pinion
5
1
0
0
Engine and Engine Cooling › Engine › Gasoline · engine
5
0
0
0
Engine and Engine Cooling › Engine · engine
4
0
2
0
Air Bags › Frontal · airbags
4
2
0
2
Visibility › Windshield Wiper/Washer
3
0
0
0
Unknown or Other
3
0
0
0
Steering › Hydraulic Power Assist › Pump
3
0
0
0
Steering
3
0
0
0
2 safety recalls
Part 573 reports
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings04V110000
Filed Mar 4, 2004483,477 vehiclesGeneral Motors Corp.
Defect. SOME PASSENGER VEHICLES EQUIPPED WITH 4.0L V8 ENGINES HAVE A CONDITION IN WHICH THE NYLON TUBING USED IN THE FUEL RAIL CONSTRUCTION MAY DEGRADE AND CRACK. ADDITIONALLY, THE 1995 MODEL YEAR USES A UNIQUE UNDERHOOD FUEL RETURN LINE THAT MAY CRACK. CRACKING OF THE FUEL RAIL OR RETURN LINE TUBING CAN RESULT IN A FUEL LEAK INTO THE ENGINE COMPARTMENT.
Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE ENGINE FUEL RAIL WITH A NEW STAINLESS STEEL FUEL RAIL. DEALERS WILL ALSO INSTALL A REVISED CHASSIS FUEL RETURN LINE. THE RECALL BEGAN ON JUNE 2, 2004, FOR 1996-1997 OLDSMOBILE AURORA VEHICLES. OWNERS OF 1995 CADILLACS AND 1996-1997 OLDSMOBILE AURORA WERE SENT LETTERS ON AUGUST 6, 2004. ADDITIONAL LETTERS TO OWNERS WILL BE FORTHCOMING. OWNERS SHOULD CONTACT OLDSMOBILE AT 1-800-630-6537.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip97V064000
Defect. THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE CAN CAUSE THE ANTILOCK BRAKE SYSTEM (ABS) TO CYCLE DURING A NON-ABS BRAKE APPLICATION.
Risk. THIS CONDITION CAN RESULT IN AN INCREASE IN VEHICLE STOPPING DISTANCE INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Electrical System
Filed Apr 15, 202189,007 milesNY
TL* THE CONTACT OWNS A 1997 CADILLAC SEVILLE. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING ROUGHLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS FLICKERING ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO AN AUTHORIZED DEALER. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,007.
Electrical SystemFire
Filed Apr 24, 2017CA
TL* THE CONTACT OWNS A 1997 CADILLAC SEVILLE. WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY, IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND INDICATED THAT THERE MAY HAVE BEEN AN ELECTRICAL SHORT ASSOCIATED WITH THE FRONT PASSENGER SEAT. A POLICE REPORT WAS NOT FILED. THE INTERIOR OF THE VEHICLE WAS EXTENSIVELY DAMAGED BECAUSE OF THE FAILURE. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BY E-MAIL AND RESPONDED THAT THEY WOULD FOLLOW-UP TO FURTHER INVESTIGATE THE FAILURE. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine
Filed Jun 6, 2014137,000 milesFL
TL* THE CONTACT OWNS A 1997 CADILLAC SEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE OCCURRED FIFTEEN TIMES WITHIN AN HOUR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. UPDATED 8/11/14*CN
Fuel System, Gasoline
Filed Jul 30, 201387,200 milesIL
HIT A SPEED BUMP - LOUD NOISE - COULD BARELY BRAKE - AVOID COLLISION AND AFTER EVENTUALLY BEING ABLE TO STOP; LOOKED UNDER CAR AND FLUID GUSHING OUT LIKE A RAINSTORM. CALL INSURANCE COMPANY WHO STATED IT WAS A COLLISION; HOWEVER, REPAIR SHOP AND ADJUSTER FOR INSURANCE COMPANY STATED IT WAS BOUND TO HAPPEN DUE TO RUSTING AND CRACKING OF BRAKE LINE, ETC. AND WILL NOT PAY FOR REPAIR - AUTO REPAIR DID SEND A PAPER SHOWING A RECALL THAT WAS ISSUED BY NHTSA ID: 04V110000 ON JUNE 2, 2004 DEALING WITH FUEL SYSTEM AND THE FUEL RAIL CONSTRUCTION WHICH MAY DEGRADE AND CRACK. I INFORMED NOT ONLY THE INSURANCE ADJUSTER AND THE REPAIR SHOP, AND I ALSO CALLED CADILLAC AT L-8---458-8006, ABOUT THIS RECALL AND SINCE I NEVER RECEIVED A RECALL FROM CADILLAC, IT WOULD APPEAR THAT THIS IS AN ISSUE WHICH SHOULD BE ADDRESSED BY THEM. I THANK YOU FOR YOUR ASSISTANCE. *TR
Fuel/Propulsion System
Filed Jul 19, 201281,000 milesMT
TL* THE CONTACT OWNS A 1997 CADILLAC SEVILLE. THE CONTACT STATED THAT WHEN HE PARKED THE VEHICLE, HE NOTICED THAT FUEL WAS LEAKING ONTO THE GROUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 81,000. THE VIN WAS UNAVAILABLE.
Engine and Engine CoolingFire
Filed Feb 25, 2010173,000 milesID
ON FEBRUARY 18, 2010 I HAD TO CALL THE FIRE DEPARTMENT BECAUSE MY CAR HAD CAUGHT ON FIRE. IT HAD BEEN SITTING IN THE GARAGE FOR 5 HRS AFTER BEING DRIVEN. *TR
Steering
Filed Oct 26, 200987,000 milesOH
97 CADILLAC SEVILLE,CLUNCKING IN FRONT END ,RACK AND PINION,CAN FEEL THE NOISE COMING FROM INSIDE THE RACK AND PINION. STEERING SEEMS TO LOCK UP WHILE DRIVING STRAIGHT OR IN A TURN. *TR
Service Brakes, Hydraulic
Filed Sep 27, 2009190,000 milesPA
BRAKE LINE FAILURE - 1997 CADILLAC SEVILLE STS - 4.6L ENGINE - REAR BRAKE LINE FAILED - DIRECTLY RELATED TO THE IMPROPER INSTALLATION AND ABRASION CAUSED BY NORMAL USAGE - BRAKE FLUID LOSS LEADS TO NO PEDDLE PRESSURE AND GREATLY DIMINISHED OR ZERO BRAKING CAPABILITY. SUGGEST RECALL TO INSPECT ABRADED BRAKES LINES. *TR
Fuel System, GasolineFire
Filed Jun 17, 2009144,000 milesIL
TL*THE CONTACT OWNS A 1997 CADILLAC SEVILLE. THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V110000; HOWEVER, THE DEALER STATED THAT THE RECALL HAD EXPIRED. THE DEALER DID NOT WANT TO MAKE ANY REPAIRS. LESS THAN 72 HOURS LATER, THE VEHICLE CAUGHT FIRE UPON STARTING. FLAMES APPEARED UNDER THE HOOD AND WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THE DEALER STATED THAT THEY WOULD NOT TOUCH THE VEHICLE DUE TO THE FIRE. A CLAIM WAS FILED WITH THE MANUFACTURER, WHICH WAS ESCALATED TO HIGHER AUTHORITIES. THE CONTACT IS AWAITING A CALL BACK. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 144,000.
Engine and Engine Cooling › Cooling System
Filed Jun 5, 2009110,000 milesCO
TL*THE CONTACT OWNS A 1997 CADILLAC SEVILLE. THE CONTACT STATED THAT THE VEHICLE WAS LOSING COOLANT (MANUFACTURER RECOMMENDED) AT A VAST RATE. HE HAD TO REPLACE THE COOLANT IN THE VEHICLE ALMOST EVERY OTHER DAY. IN ADDITION, THE HEATING GAUGE WOULD SPORADICALLY MOVE. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURES. THE DEALER IS CURRENTLY PERFORMING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 29, 2009138,000 milesFL
TL*THE CONTACT OWNS A 1997 CADILLAC SEVILLE. WHILE DRIVING VARIOUS SPEEDS, THE ANTILOCK BRAKE AND TRACTION LIGHTS ILLUMINATE SIMULTANEOUSLY DURING NON-ABS APPLICATIONS. THE ISSUE HAS BEEN OCCURRING FOR THE PAST THREE WEEKS. THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS NOT AFFECTED BY NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 138,000 AND CURRENT MILEAGE IS 139,000. UPDATED 6/22/09 *CN THE HORN, FAN BLOWER AND STABILIZER LINK WERE REPLACED. UPDATED 06/25/09.*JB
Steering
Filed Sep 5, 2008130,000 milesCO
TL*THE CONTACT OWNS A 1997 CADILLAC SEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 130,020.
Service Brakes, Hydraulic
Filed Aug 12, 2008120,100 milesMD
I WAS ON THE HIGHWAY DRIVING AT 60 TO 65 MILES AN HOUR, THE DISTANCE BEFORE THE MALFUNCTION BEGAN WAS APPROXIMATELY 5 MILES BEFORE MY BRAKES AUTOMATICALLY WERE APPLIED DURING A NON BRAKING APPLICATION. THE CADILLAC STS SLOWED DOWN INTO A CAR THAT HIT MY REAR BUMPER. I TRIED TO RECOVER FROM THE BUMP. AS AN RESULT, THE MOMENTUM SENT ME INTO A ROCKY BUT GRASSY DITCHED AREA ON THE SIDE OF THE HIGHWAY. AS A RESULT OF THE EBTCM FAILING WHILE DRIVING ON THE HIGHWAY, MY BUMPER WAS DAMAGED, FRONT BUMPER WAS DAMAGED, ALONG WITH MY STEERING AND STRUTS. I CONTACTED GM ABOUT THE ISSUE WITH THIS DEFECTIVE EBTCM AND THE REMEDY HAS BEEN THAT A INSPECTOR WILL EVALUATE THE CAR THEN NEXT(....) I WILL BE NOTIFIED WHETHER OR NOT IT WILL REPAIRED. THE CAR HAS BEEN PARKED MAJORITY OF THE TIME SINCE MY INCIDENT. I'M WAITING FOR THE INSPECTOR TO CALL AND SCHEDULE AN DATE TO VIEW VEHICLE. AFTER THE DATE OF ACCIDENT, I WENT TO GET A DIAGNOSIS OF THE DAMAGE FROM AN AUTHORIZED CADILLAC DEALER AND THEY TOLD ME I WOULD HAVE TO START WITH THE EBTCM AND STRUTS. IN ADDITION, THEY WOULD NEED MORE TIME TO DIAGNOSIS OTHER ISSUES. *TR
Engine and Engine Cooling
Filed Feb 15, 200857,813 milesMD
TL*THE CONTACT OWNS A 1997 CADILLAC SEVILLE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED A BURNING SMELL. THE DEALER STATED THAT THERE WERE MULTIPLE COOLANT LEAKS INSIDE THE ENGINE AND THEY REPLACED FOUR GASKETS, A WATER PUMP, AND HOSE; HOWEVER, THE FAILURE CONTINUED. AS OF FEBRUARY 15, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 57,813.
Electrical System
Filed Feb 1, 2008CA
TL*THE CONTACT OWNS A 1997 CADILLAC SEVILLE. THE ELECTRONIC CONTROL MODULE FAILED. THE CONTACT PURCHASED A NEW ECM AND HAD IT INSTALLED, BUT LESS THAN A YEAR LATER, THE FAILURE RECURRED. THE DEALER WOULD NOT PROVIDE ANY RECALL INFORMATION. THE TOTAL COST OF THE REPAIRS WAS $1,200. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 198,000.
Structure1 injured
Filed Dec 3, 2007257,000 milesNV
HEATER CORE EXPLODED AND THE HOT RADIATOR FLUID POURED ON MY FOOT, CAUSING ME TO LOSE CONTROL OF THE CAR. MY INJURIES WERE BAD BURNS TO MY FOOT AND PULLED MUSCLES. I HAD THE CAR REPAIRED, WHERE THEY TOLD ME THAT THE HEATER CORE WAS A BADLY MADE PRODUCT. BECAUSE IT WAS PART PLASTIC, WHICH CRACKED WHEN THEY REPAIRED IT THEY PUT AN ENTIRELY METAL HEATER CORE AS REPLACEMENT. THEY ALSO COULD NOT BELIEVE THAT IT POURED THE HOT WATER ON THE DRIVERS SIDE OF THE CAR, USUALLY IT GOES ON THE PASSENGER SIDE. *TR
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 30, 2005IA
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 97V064000 CONCERNING THE ABS BRAKES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO EXCESSIVE COST. *AK
Engine and Engine Cooling › Engine
Filed Oct 12, 2005FL
1997 CADILLAC SEVILLE SLS STALLS IN TRAFFIC. *TS THE DEALER WAS UNABLE TO CORRECT THE PROBLEM WITH THE STALLING. *JB
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 7, 200565,000 milesTN
DT: THE CONSUMER STATES THAT THE FUEL SENDING UNIT IN THE GAS TANK DID NOT WORK PROPERLY, IT HAS A DIGITAL FUEL GAUGE ON IT. THE VEHICLE SHOWED NINE GALLONS OF GASOLINE, THEN IT INCREASED WITHOUT PLACING ANY GASOLINE IN THE VEHICLE, AND SHOWED THE TANK WAS COMPLETELY FULL. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY SAID THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE CONSUMER NOTICED THIS ISSUE WITH THE VEHICLE ON JULY 1, 2002. THERE WAS NO FOR WARNING, AND THIS OCCURRED EVERY TIME THE CONSUMER DROVE THE VEHICLE. *AK (11/17/05) *SC
Electrical System › WiringFire
Filed Jul 5, 200557,062 milesNJ
SMOKE AND SMELL OF ELECTRICAL FIRE COMING FROM STEERING COLUMN. IMMEDIATELY TOOK TO GM CADILLAC DEALER. THEY WERE AWARE OF THE PROBLEM AS THEY HAVE CORRECTED THE PROBLEM IN OTHER CADILLAC'S "SEVERAL TIMES". THE TURNSIGNAL SWITCH MELTED. THEY REPLACED TURNSIGNAL SWITCH & CANCELING CAMS. REASEEMBLED AND TESTED. PRICE: $392.47
Steering › Rack and Pinion
Filed Jun 27, 200593,400 milesNE
WHILE DRIVING AND GOING AROUND CORNERS THE STEERING VEERS TO ONE SIDE OR ANOTHER SUDDENLY. THERE IS ALSO STRANGE NOISES COMING FROM THE FRONT END WHEN GOING OVER BUMPS. IF THIS HAPPENS AT A HIGH SPEED I MAY NOT BE ABLE TO CONTROL IT AND SOMETHING SERIOUS COULD HAPPEN. THIS SEEMS RELATED TO OTHER 1997 GM RACK AND PINION FAILURES THAT I HAVE RESEARCHED. WILL HAVE THE RACK AND PINION REPLACED.
Unknown or Other
Filed Jun 24, 200588,170 milesWA
1. NO INJURY, NO CRASH, WIFE COMPLAINED OF BREAKPEDAL GOING TO THE FLOOR AS SHE BACKED OUT OF THE GARAGE - I OBSERVED LARGE AMOUNTS OF BREAK FLUID IN DRIVEWAY. I INSTRUCTED HER TO GET OUT AND SHUT IT OFF- MESSAGE CENTER ALSO WARNED OF BRAKE FAILURE. 2. STEEL BRAKE LINE CHAFED AGAINST THE FRAME OF '97 SEVILLE STS - FACTORY INSTALLATION/DESIGN WITH CLEARANCE TOO TIGHT IN THE LOCATION WHERE THE LINE CROSSES OVER THE FRAME TO THE TERMINAL BRACKED AT THE REAR WHEEL - WORE THROUGH THE BRAKE LINE. I'VE OWNED THE CAR SINCE NEW AND THERE WAS NEVER A DAMAGE OR A REPAIR IN THE AREA WHERE IT WORE THROUGH. THIS IS OBVIOUSLY A VERY SERIOUS CLASS DEFECT AS THE LOCATION OF THE WEAR THROUGH IS NOT IN A SERVICE AREA OF THE CAR AND THERE IS NO WARNING OF AN EMINENT FAILURE. 3. I USED A HACKSAW TO CUT OUT THE WORN PORTION OF THE BREAK LINE AND USING COMPRESSION FITTING FROM THE HARDWARE STORE AND A NEW BRAKE LINE SECTION FROM THE AUTO PARTS STORE RE-ROUTED THE LINE AWAY FROM THE FRAME THAT CUT THE ORIGINAL LINE. I HAVE THE WORN LINE AND DIGITAL PHOTOGRAPHS OF IT AND THE FAILURE BEFORE REMOVAL. THERE NEEDS TO BE A SERVICE RECALL INSPECTION OF ALL '97 SEVILLES TO SEE IF THIS IS OCCURING ON EVERY OR MOST MODELS. THE GROMETS AND BRACKETS THAT POSITION THIS LINE ARE MOST LIKELY COMMON ON ALL MODELS UP THROUGH '97.
Engine and Engine Cooling › Engine › Gasoline
Filed Jun 14, 200596,960 milesKY
HEADS ON 1997 CADILLAC SEVILLE (SLS) PULLED LOOSE FROM ENGINE LETTING ANTIFREEZE ENTER INTO THE COMBUSTION CHAMBER OF ALL EIGHT CYLINDERS. HEADS WERE WARPED AND HAD TO BE TAKEN OFF ENGINE AND MILLED TO REFIT TO ENGINE BLOCK. THIS WORK DONE AT LOCAL CADILLAC DEALER (SAM SWOPE CADILLAC, SERVICE MANAGER DAVE HOLLAND 502 499 5015) COST TO REPAIR ENGINE $4,999.47........I HAVE SPOKEN TO QUITE A FEW CADILLAC OWNERS AND SERVICE PERSONNEL AND THIS IS A CONSTANT PROBLEM WITH THE CADILLAC NORTHSTAR ENGINE AND ALL CADILLAC DEALERSHIPS ARE WELL VERSED IN REPAIRING THIS ENGINE DEFECT........I HAVE BEEN TOLD THAT IF GENERAL MOTORS HAD PUT STEEL INSERTS INTO THE ALUMINUM BLOCK FOR THE HEADBOLTS TO TIGHTEN INTO AT THE FACTORY THAT THIS PROBLEM WOULD NOT REPEATEDLY OCCUR! FROM WHAT I HAVE BEEN TOLD GM WAS TRYING TO SAVE WEIGHT AND IMPROVE FUEL CONSUMPTION AND THAT IS WHY THEY WENT TO AN ALUMINUM BLOCK AND HEADS.
Air Bags
Filed Apr 6, 200597,000 milesAZ
WHILE DRIVING AT APPROXIMATELY 15 MPH THE AIR BAGS IN THE FRONT DEPLOYED INADVERTENTLY. *AK *NM
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 2, 2005IL
WHILE DRIVINGA ND UPON HITTING THE BRAKES ABS LIGHT ILLUMINATED. THIS WAS A RECALL.CONSUMER EXPERIENCED THE VERY SAME PROBLEM AS MENTIONED IN RECALL 97V064000 CONCERNING ECBM REPLACEMENT. *AK
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Oct 28, 200450,000 milesTX
1997 CAD SEVILLE RECALL NOTICE RECEIVED FOR DEFECT RELATES TO MOTOR VEHICLE SAFETY. *BF RECALL#04V110000. *SC
Engine and Engine Cooling › Exhaust System › Emission Control
Filed Oct 21, 2004IN
WHILE DRIVING, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON AND THEN THE VEHICLE STALLED. THE CONSUMER TRIED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE SENSOR NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings
Filed Oct 5, 2004TN
CONSUMER RECEIVED RECALL 04V110000 CONCERNING FUEL RAIL TUBING. TOOK VEHICLE TO THE DEALER FOR THE REPAIRS. DEALER CALLED CONSUMER, AND INFORMED HER THAT FUEL WAS LEAKING FROM THE VEHICLE, AND THAT THEY WANTED THE CONSUMER TO PAY FOR THE REPAIRS. *AK
Engine and Engine Cooling › EngineFire1 killed
Filed Aug 20, 2004LA
FREEDOM OF INFORMATION REQUEST REGARDING A MAN THAT WAS KILLED DURING AN ENGINE FIRE.*MR THE ATTORNEY REQUEST ALL INFORMATION CONCERNING ANY COMPLAINTS/RECALLS OF FUEL LINE PROBLEM OR FIRES IN THE 1995, 1996, AND 1996 OLDSMOBILE AURORA THE 1995, 1996 AND 1997 CADILLAC EL DORADO, CADILLAC SEVILLE OR CADILLAC DEVILLE. *NM
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Aug 16, 2004130,000 milesTX
CONSUMER HAS A CONCERN ABOUT SMELLING GAS FUMES WHEN EXITING HIS PARKED VEHICLE. CONSUMER INSPECTED THE VEHICLE AND SAW FUEL SPRAYING ONTO THE MANIFOLD FROM THE FUEL RAIL. DEALER WAS NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Steering › Hydraulic Power Assist System
Filed Jul 21, 200486,000 milesIN
1997 CADILLAC SEVILLE STS POWER STEERING FAILED WHILE MAKING A LEFT TURN. STEERING EFFORT INCREASED INSTANTLY AND CAUSED THE CAR TO RUN OFF THE ROAD, NO DAMAGE OR INJURY FORTUNATELY AS THE SPEED WAS LOW. STEERING TO THE RIGHT IS COMPARATIVELY NORMAL BUT STEERING TO THE LEFT REQUIRES AS MUCH FORCE AS I CAN MUSTER, WORSE AT SLOWER SPEEDS (SUCH AS PARKING OR TURNING LEFT FORM A STOP OR CRAWL). I DID SOME RESEARCH AND FOUND LARGE NUMBERS OF CADILLACS WITH THE SAME PROBLEM AND THAT IT IS NOT CONFINED TO THEM ALONE, IN FACT THERE SEEMS TO BE A LARGE QUANTITY OF GM PRODUCTS THAT HAVE THE SAME THING HAPPEN, SOME INVOLVING INJURY ACCIDENTS. *LA
Engine and Engine Cooling › EngineFire1 killed
Filed Jul 8, 2004LA
FOIA REQUEST FOR ANY/ALL INFORMATION RE:COMPLAINTS OR RECALL OF VEHICLE FUEL LINE PROBLEMS/FIRES ASSOCIATED WITH THE MODEL YEAR 1995/1996/1997 CADILLAC EL DORADO, CADILLAC SEVILLE OR DEVILLE. *MR *NM
Air Bags › Frontal1 injured
Filed Jun 15, 2004OR
WHILE DRIVING 65 MPH, WITHOUT WARNING BOTH FRONTAL AIR BAGS DEPLOYED. THIS CAUSED THE DRIVER TO SUSTAINED MAJOR INJURIES. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT IT WAS A FAULTY AIR BAG. PLEASE PROVIDE FURTHER DETAILS. *LA
Electrical System › Alternator/Generator/Regulator
Filed Apr 9, 200493,879 milesLA
UPON STARTING THE VEHICLE IT MADE A GROWLING NOISE. CONSUMER FELT UNSAFE. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND DEALER REPLACED THE ALTERNATOR. HOWEVER, THERE WAS A MILDEW SMELL IN THE VEHICLE. *AK
Steering › Rack and Pinion
Filed Apr 3, 200487,650 milesWA
IN MY 1997 CADILLAC STS THE STEERING GEAR WENT BAD. DURING A LEFT TURN IT WILL INTERMITTENTLY BECOME HARDER TO COMPLETE A LEFT TURN. TURNING RIGHT IS FINE. OVER 800000 GM CARS WERE RECALLED IN 1997 FOR THIS SAME PROBLEM HOWEVER CADILLAC IS NOT ONE OF THEM. WHEN I CONTACTED GM THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. WHEN IN A VEHICLE I FEEL IT IS IMPORTANT TO BE ABLE TO PREDICT THE RESISTANCE OF THE STEERING WHEEL AS IT MAY PERTAIN TO MY AND OTHERS FUTURE SAFETY. *NM
Steering › Rack and Pinion
Filed Feb 19, 200486,000 milesIL
CAR WOULD NOT STEER TO THE LEFT STEERING LOCKED UP ON MY WIFE AFTER STEERING WHEEL WAS TURN TO THE RIGHT.HAD TO HAVE CAR TOWED HOME.CAN NOT DRIVE IT.
Unknown or Other
Filed Jan 15, 200472,101 milesOR
I BOUGHT A USED CAR WITH AN EXTENDED WARRANTY. A WEEK LATER THE FUEL SWITCH WENT OUT. I HAD TO SPEND $80 TO GET THAT FIXED AT THE SAME DEALERSHIP. AFTER A FEW WEEKS THE TURING SWITCH STARTED SMOKING SO I TOOK IT TO DIFFERENT DEALERSHIP TO GET CHECK OUT AND THEY FIXED IT FOR $100 (CO PAY) WHILE MY CAR WAS BEING FIXED THEY FOUND A MAJOR OIL LEAK AND ASKED ME IF I WOULD LIKE TO SEE IF MY WARRANTY WOULD FIX IT. THE WARRENTY PEOPLE CAME OUT AND SAID NO WE ARE NOT GOING TO PAY THE $1,500 -$2,500 TO FIX IT. THE CAR NEEDS TO GO BACK TO WHERE YOU BOUGHT IT SO THEY CAN FIX THE CAR BECAUSE THE LEAK WAS PREEXISTING . AT THAT TIME I WENT AND TALKED TO ONE OF THE OWNERS. HE SAID HE WOULD LOOK INTO IT AND ADVISED ME TO GO AND LET THE SERVICE MANAGER TAKE A LOOK AT THE CAR. COME TO FIND OUT THE USED CAR LOT KNEW ABOUT THE LEAK AND DID NOT TELL ME AT THE TIME OF SALE OTHERWISE I WOULD NOT HAVE BOUGHT THE CAR . I WAS TOLD BY THE SERVICE MANAGER THAT THE SALES DEPARTMENT MAY PAY TO GET IT FIXED AND THEY DECLINED. I AM NOW STUCK WITH A $320.00 A MONTH PAYMENT ON A CAR THAT I CAN'T DRIVE VERY MUCH UNTIL THE LEAK IS FIXED . I WOULD LIKE TO GET MY OLD CAR BACK THAT I TRADED IN. I WAS TOLD THAT I WOULD BE ABLE TO UNDER THE USED CAR LEMON LAW ACT. ONE MORE NOTE I ALSO NEED TO GET THE STEERING COLUM REPAIRED THAT WOULD BE ANOTHER $210.00 AND I WORK FOR THE COMPANY I BOUGHT THE CAR FROM.
Steering › Hydraulic Power Assist System
Filed Dec 27, 2003122,440 milesTX
POWER STEERING LOCKS UP / FAILS ONLY TURNING LEFT IN 1997 CADILLAC SEVILLE STS. HAPPENED ALL OF A SUDDEN, NEARLY CRASHED. *AK
Wheels › Rim
Filed Dec 1, 2003TX
THE CHROMIUM IS PEELING OFF THE INSIDE OF THE ORIGINAL WHEELS AND THIS CAUSED AN AIR LEAK AND RAPID TIRE DEFLATION. THIS VEHICLE (97 CADILLAC SAVILLE) HAS A LITTLE OVER 70,000 MILES. THE TIRE DEALER TELLS ME THAT THERE IS NO WAY TO REMEDY THIS PROBLEM AND THE WHEELS WILL HAVE TO BE REPLACED.*AK
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Nov 26, 200346,808 milesFL
FUEL RAIL CRACKS AND LEAKS GASOLINE INTO THE ENGINE COMPARTMENT. *LA
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Nov 11, 2003135,000 milesOH
I HAVE A 1997 CADILLAC SEVILLE STS AND THE FUEL RAIL SPRUNG A LEAK RESULTING IN GAS SPREAD ON THE ENGINE AND FUMES IN THE PASSENGER COMPARTMENT. THIS IS EXTREMELY DANGEROUS AND HAD I NOT STOPPED QUICKLY, A FIRE WOULD HAVE RESULTED. FROM MY CAR REPAIRMAN AND LOOKING ON THE WEB, THIS IS NOT AN ISOLATED INCIDENT. NOTE COMPLAINT 10045758.*AK
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Nov 8, 2003107,871 milesWI
IN REFERENCE TO OPEN INVESTIGATION PE03050. I HAVE CADILLAC SEVILLE, STS, 1997. HAD EXACTLY THE SAME PROBLEM AS DESCRIBED -- STRONG FUEL SMELL IN THE CAR -- WHEN CHECKED BY THE DEALERSHIP -- THERE WAS A PIN HOLE IN THE FUEL RAIL -- I HAVE SEEN IT MYSELF AND IT WAS SCARY. LOGGED THE COMPLAINT WITH CADILLAC: [XXX] ON 09/30/2003, BUT THEY WERE NOT WILLING TO INVESTIGATE ANY FURTHER AT THAT TIME. CADILLAC SHOULD RECALL ALL THESE VEHICLE AS SOON AS POSSIBLE BECAUSE THIS IS A SIGNIFICANT FIRE HAZARD. PLEASE FEEL FREE TO CONTACT ME AT [XXX](WORK) IF YOU HAVE ANY QUESTIONS. REGARDS, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 5, 200375,300 milesCA
ENGINE EXHIBITED EXTENDED CRANKS AFTER SITTING FOR SEVERAL HOURS. DEALER REPLACED FUEL PRESSURE REGULATOR($$$). ENGINE CONTINUED TO EXHIBIT EXTENDED CRANKS ONLY MORE SEVERE. DEALER REPLACED FUEL PUMP ($$$$). ENGINE CONTINUED TO EXHIBIT EXTENDED CRANKS. DEALER REPLACED FUEL FILTER ($$) AND FUEL PUMP AGAIN. CRANK PROBLEM NOW REPLACED BY STALLING AFTER DECELERATING TO NEAR STOP THEN DOING A GENTLE TIP IN ON ACCELERATOR AS IN MAKING A TURN OR ENTERING A TRAFFIC CIRCLE.*AK
Service Brakes, Air › Antilock
Filed Nov 3, 2003OR
WHILE MAKING A TURN AT 15 MPH THE ANTI-LOCK BRAKING SYSTEM ENGAGED, CAUSING THE VEHICLE TO SKID. WHEN IT RELEASED CONSUMER WAS ABLE TO DRIVE THE VEHICLE UNTIL THE NEXT TIME WHEN CONSUMER TURNED IT OFF. *AK
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Oct 29, 2003OR
CONSUMER STATED THAT THE FUEL INJECTION RAIL WAS MADE OF PLASTIC. THE MANUFACTURER WAS CONTACTED, AND STATED, THAT THEY ONLY WILL REPLACE METAL NOT PLASTIC. *AK
Steering
Filed Oct 23, 2003100,300 milesOR
1997 SEVILLE STS WHILE STARTING TURN FROM A STOP THE TRACTION CONTROL APPLIES THE BRAKES SKIDS THE TIRES, TAKES AWAY THE ABILITY TO STEER AND DECELERATES THE ENGINE, THIS ALSO OCCURS WHEN DOING THE POSTED SPEED LIMIT (70) MPH. THE BOOK REQUIRES DRIVERS TO PULL OVER AND TURN CAR OFF THEN RESTART, DOING THIS ON THE FREEWAY PERMITS THIS TO OCCUR AT HIGH WAY SPEEDS. WENT TO DEALER, THEY SAY TO REPLACE THE STEERING SENSOR, CALLED MANUFACTURER THEY SAY TOO BAD CONSUMER. *LA
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Oct 1, 2003106,817 milesIL
FUEL RAIL LEAKED. DEALER STATED RAIL WAS INSTALLED BACKWARDS. THE FUEL RAIL DEVELOPED A LEAK IN THE HEAT SHRINK TUBING WHICH CAUSED FUMES TO ENTER THE CABIN OF THE VEHICLE. *AK *NLM
Suspension
Filed Sep 12, 2003CA
WHILE DRIVING, THE VEHICLE FISH-TAILS WHEN HITTING BUMPS. THE DEALER HAS ATTEMPTED TO REPAIR THIS VEHICLE EIGHT TIMES AND SAYS THAT THIS VEHICLE CAN NOT BE FIXED. PLEASE PROVIDE FURTHER DETAILS. *PH
Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Jul 21, 200383,000 milesOR
CONSUMER CALLED COMPLAINING ABOUT FUEL INJECTION SYSTEM, INJECTORS. INJECTORS WERE MADE OUT OF PLASTIC, GAS WAS LEAKING THROUGH THEM, AND WAS FALLING RIGHT ON TOP OF THE ENGINE. MANUFACTURER WAS CONTACTED, AND STATED THAT CONSUMER SHOULD PURCHASE THE EXTRA WARRANTY ON THE VEHICLE. BUT THE WARRANTY WILL ONLY COVER THE INJECTORS MADE OUT OF METAL AND NOT PLASTIC.*AK
Engine and Engine Cooling › Engine
Filed May 9, 200386,447 milesKY
I BOUGHT A USED 1997 CADILLAC SLS IN 1999 WHICH WAS STILL UNDER WARRANTY. THE CAR HAS HAD ELECTRICAL AND MECHANICAL PROBLEMS OFF AND ON. I HAVE RELIGIOUSLY HAD MY CAR SERVICED AT THE RECOMMENDED SCHEDULE. I WAS TOLD AND LED TO BELIEVE THAT THE ENGINE WAS VIRTUALLY MAINTENANCE FREE UP TO 100,000 MILES. MY CAR HAS 82,000 MILES AND NOW THEY TELL ME THAT I NEED A NEW HEAD GASKET AT NICE COST OF $2800.00. I'M TIRED OF BEING CHARGED FOR "SOME LITTLE PROBLEM" EVERY TIME I BRING IT IN! *JB
Complaints 1-50 of 95, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 4, 2004. Source: NHTSA Office of Defects Investigation.