Page 2 of 2 · complaints 51–95 of 95

1997 Cadillac Seville complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Exterior Lighting
Filed May 6, 2003MD

1997 CADILLAC REAR LIGHT HOUSINGS IS A DEFECTIVE DESIGN. THESE HOUSINGS CONTINUALLY LEAK CAUSING EXCESSIVE MOISTURE TO BE TRAPPED. WE HAD DELIVERY ON OUR STS ON 10/09/96. THESE HOUSING WERE REPLACED UNDER WARRANTY ON 2/18/97 DUE TO THIS PROBLEM. AGAIN ON 3/25/98, THESE HOUSINGS WERE REPLACED UNDER WARRANTY DUE TO SAME PROBLEM. THE MOISTURE PROBLEM CONTINUED AND WHEN PRESENTED TO DEALER ON 09/07/01 FOR SERVICE, WE WERE TOLD THAT THIS WAS A NORMAL CONDITION AND CADILLAC HAS WASHED ITS HANDS WITH NO REPLACEMENT. THEY HAVE IMPLIED THAT THIS A DEFECTIVE DESIGN AND CAN ONLY BE FIXED BY REPLACEMENT, BUT AT OWNER'S COST. NOW, THIS PROBLEM HAS CONTINUALLY GOT WORSE RESULTING IN CORROSION IN LIGHT BULB SOCKETS CAUSING LIGHT FAILURE. I AM CONCERNED THAT THIS MOISTURE WILL EVENTUALLY CAUSE A ELECTRICAL SHORT RESULTING IN A FIRE, ETC. OR VISIBILITY CONCERNS FOR ON COMING VEHICLES. IS CADILLAC WAITING FOR AN ACCIDENT CAUSED BY THESE CONDITIONS BEFORE THEY REACT????? ALSO REFERENCE TO ODI ID#10014105,8008955,8008954. *JB

Exterior Lighting › Tail Lights
Filed Apr 8, 2003IN

I PURCHASED A 1997 CADILLAC STS WITH ALL OPTIONS. THE CAR HAD JUST ABOUT EVERYTHING GO WRONG WITH IT, INCLUDING IT REQUIRING A NEW ENGINE. MANY OF THE PROBLEMS EARLY ON WERE UNDER WARRANTY, BUT LATER ONES WEREN'T. HOWEVER, THE MOST DISTURBING PROBLEM WAS THE REAR TAIL LIGHT ASSEMBLIES. THEY DO NOT SEAL PROPERLY AND ALLOW WATER TO SEEP IN. THIS CAUSES CORROSION OF THE BULB SOCKETS AND EVENTUALLY CAUSES A SHORT THAT BLOWS A FUSE, EXTINGUISHING THE TAIL LIGHTS. OBVIOUSLY, THIS IS A MAJOR SAFETY CONCERN AND THE DRIVER HAS NO WAY OF KNOWING THERE IS AN IMPENDING FAILURE. CADILLAC CUSTOMER SERVICE ACKNOWLEDGED TO ME ON SEVERAL OCCASIONS THAT THERE IS NO KNOWN CURE OTHER THAN REPLACEMENT AND THAT THE PROBLEM EXISTS ON SEVERAL YEARS OF THAT MODEL. THE REPLACEMENT COST IS $500 PER SET OF TAIL LIGHTS AND THERE IS NO GUARANTEE IT WILL LAST OR HOW LONG IT WILL LAST. ON E OF THE METHODS PEOPLE HAVE USED IN AN ATTEMPT TO CURE THE ALLEVIATE THE PROBLEM IS TO DRILL HOLES IN THE BOTTOM OF THE LENS TO ALLOW WATER TO ESCAPE. WHEN I LAST TALKED TO THE CADILLAC CUSTOMER SERVICE, THEY WOULD NOT ALLOW ME TO TALK TO THE AVM (ZONE MANAGER FOR THIS DISTRICT), NOR WOULD THEY OFFER TO WORK WITH ME ON REPLACING THE TAIL LIGHT ASSEMBLIES. I BELIEVE THIS IS A CRITICAL SAFETY ISSUE THAT MUST BE ADDRESSED BY GENERAL MOTORS, ESPECIALLY SINCE THE CUSTOMER SERVICE READILY ADMITS IT IS A PROBLEM AND THERE IS NO KNOWN CURE OTHER THAN REPLACEMENT AT THE CUSTOMERS EXPENSE. INCIDENTALLY, THE TAIL LIGHT ASSEMBLIES WE

Steering › Rack and Pinion
Filed Jan 13, 200353,353 milesTN

WHEN TURNING LEFT THE POWER STEERING IS NOT WORKING BUT WORKS TO THE RIGHT. THEN IT SEEMS TO WORK ALRIGHT A FEW TIMES THEN QUIT AGAIN WHEN TURNING LEFT. IT IS SO HARD TO TURN THAT I HAVE PARKED THE CAR.

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Oct 23, 200280,000 milesIL

CONSUMER STATES THAT WHEN THEY HAD OIL CHANGED ON VEHICLE WAS INFORMED THAT,THE FUEL RAIL WAS LEAKING FUEL ONTO THE MOTOR AND THAT THE VEHICLE WAS NOT DRIVABLE, ACCORDING TO THE DEALERSHIP THIS IS A COMMON PROBLEM AND THE PART IS ON BACK ORDER. MR *NLM

Electrical System › 12v/24v/48v Battery
Filed Aug 22, 2002NJ

WHILE PULLING IN VEHICLE JUST SHUT OFF, LOST ALL POWER. AAA CAME, LOOKED UNDER THE HOOD, BATTERY ACID LEAKED AND BURNED BATTERY CABLE.*AK

Air Bags › Frontal
Filed Jul 30, 2002GA

WHILE DRIVING 70 MPH VEHICLE RAN OVER A PIECE OF RETREAD, AND BOTH AIRBAGS DEPLOYED. VEHICLE AT DEALERSHIP AT THIS TIME.*AK

Steering › Hydraulic Power Assist › Pump
Filed Jul 16, 2002GA

POWER STEERING PUMP WENT OUT WHILE DRIVING, HAD TO BE REPLACED. IN JULY 2002 PUMP FAILED AGAIN WHILE DRIVING 20 MPH.*AK

Exterior Lighting
Filed May 1, 2002MI

CONSUMER STATES THAT BRAKE LIGHTS AND BACK UP LIGHTS ARE GETTING A LOT OF MOISTURE ON THEM, MAKING IT DIFFCUILT FOR OTHER VEHICLES TO KNOW WHEN CONSUMERS VEHICLE IS STOPPING OR AT A STOP OR WHEN VEHICLE IS BACKING UP.*JB *TT

Exterior Lighting › Back Up Lights
Filed May 1, 2002MI

CONSUMER STATES THAT BACK UP LIGHTS ARE GETTING TOO MUCH MOISTURE MAKING IT HARD FOR OTHER VEHICLES TO KNOW WHEN VEHICLE IS BACKING UP.*JB. CONSUMER STATES TAIL LIGHTS ARE ALSO GETTING MOISTURE IN THEM.*JB

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 27, 2002IL

VEHICLE HAS DEVELOPED A MAJOR LEAK THAT IS PUMPING OIL ONTO THE EXHAUST SYSTEM. NLM OIL LEAK CAUSED BY A FAULTY REAR MAIN SEAL. ENGINE WAS RUNNING ROUGH DUE TO FAULTY 02 SENSOR, FUEL GAUGE READING ERRATICALLY DUE TO BAD SPOT ON SENDER. WHILE DRIVING AND HITTING A BUMP, THERE WAS A RATTLE UNDER THE VEHICLE, DEALER REPLACED THE RIGHT STRUT AND MOUNT. *SLC

Electrical System › Wiring › Interior/Under Dash
Filed Dec 29, 2001CA

I REPORTED THAT SMOKE WAS COMING OUT FROM BEHIND THE STEERING WHEEL AT A STOPPED POSITIONS. THE DEALERSHIP HAD MY CAR FOR TWO DAYS AND "DROVE IT FOR TWO DAYS" AND COULD NOT "FIND" ANYHING WRONG WITH IT. DEALER REFUSES TO LET A CERTIFIED CADILLAC DEALERSHIP INSPECT MY CAR. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 22, 2001KY

THE ENGINE CRACKED AT 68000 MILES. I CALLED CADILLAC TO REPLACE THE ENGINE, BUT THEY REFUSED. I HAD A OST OF OTHER PROBLEMS WITH THIS CAR FROM THE BEGINNING. THEY SHOULD ALL BE RECORDED BY THE CADILLAC DEALER IN CONROE, TEXAS AND HERE IN LEXINGTON KY. I BELIEVE THAT THIS CAR WAS A LEMON WHEN I BOUGHT IT. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 21, 2001WV

I HAVE HAD EXTREME OIL COMPSUMPTION SINCE I PURCHASED THE CAR FROM SUPERIOR . IT WAS USED AND STILL IS UNDER WARRENTY. I HAVE HAD IT BACK TO THEM THREE TIMES FOR THIS AND THEY RAN TWO DIFFERENT OIL COMSUMPION TESTS.. ONE FOR 4000 MILES WHICH TOOK 5 1/2 QUARTS OIL AND ONE 500 MILE TEST THAT TOOK 1 QRT.. SINCE THEN THEY HAVE DECLINED TO TELL ME WHAT THE STATIS OF THE COMPLAINT TO GM IS..THANKS.*AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jun 19, 2001OH

WHILE DRIVING CONSUMER PUSHED DOWN ON BRAKES AND PEDAL WENT TO FLOOR. FIRST WARNING WAS WHEN BRAKE LIGHT CAME ON. STEEL BRAKE LINE WAS RUBBING FRAME RAIL ,AND FLUID WAS SQUIRTING OUT. ALSO, S WHEN PUTTING ON BRAKES 5 TO 10 SECONDS, PEDAL WENT TO FLOOR. UNABLE TO CONTACT DEALER. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 10, 2001TX

ABS LIGHT ON, BRAKES WILL NOT WORK WHEN LIGHT COMES ON. TOOK VEHICLE TO DEALER TWICE, CANNOT REMEDY INTERMITTENT PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 25, 2001MO

ENGINE BACKFIRES AT START---ENGINE STOPS ON DECELLERATION BOTH INTERMITTENTLY . DEALERS HAVE REPLACED AIR INTAKE SENSOR, FUEL SENSOR, FUEL FILTER AND CRANKSHAFT POSITION SENSORS.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 6, 2000TX

DEALERSHIP WOULD NOT EVEN LOOK AT THE PROBLEM BECAUSE IT WAS PAST THE 75000 WARRANTY MILAGE. THE BRAKE LINE HAD RUBBED A HOLE IN A RIGGED STEEL LINE BY RUBBING UP AGAINST THE FRAME OF THE CAR.THE REGIONAL FIELD REP. DID NOT EVEN WANT TO LOOK AT IT. THEY WERE TAKING WHAT THE DEALERSHIP WAS SAY ABOUT IT THAT IT WAS NOT A DEFECT AND NO ONE EVER LOOKED AT IT !!!

Suspension › Rear
Filed Jun 19, 2000CA

WHEN TRAVELING AT A HIGH SPEED VEHICLE WOBBLES UP AND DOWN. ALSO, SLIDES WHEN HITTING A BUMP. REAR END GOES UP AND DOWN. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 11, 2000WI

BRAKE PEDAL GOES TO FLOOR AT STOP SIGN OR LIGHT STEERING IS LOOSE AND UNCONTROLABLE AT PASSING SPEED IT WILL TAKE YOU TO THE RIGHT OR LEFT WHEN PASSING A VEHICLE WHILE SITTING STILL AND BRAKE APPLIED STEERING WHEEL SHIMMIES WHEN PRESSURE IS APPLIED. *AK

Air Bags › FrontalCrash
Filed Jan 21, 2000NY

CONSUMER WAS AT TRAFFIC LIGHT WHEN ANOTHER VEHICLE HIT HIM ,AND THE AIRBAG DIDN'T DEPLOY. *AK

Steering › Hydraulic Power Assist › Pump
Filed Jan 5, 2000MI

WHILE DRIVING DOWN A SIDE STREET TURNED INTO A PARKING LOT ON A RAINY DAY AND POWER STEERING FROZE, WAS NOT ABLE TO TURN THE WHEEL. CONTACTED DEALER , AND HE REPLACED THE POWER STEERING BELT. *AK

Exterior Lighting › Tail Lights
Filed Sep 8, 1999CA

LIGHT BULB IN THE REAR TAIL LIGHT.

Wheels
Filed Aug 24, 1999TN

ALLOY WHEELS ARE A POSSIBLE CAUSE FOR CONTINUED FLAT AND DAMAGED TIRES. MJS

Suspension
Filed Jun 14, 1999GA

ACCELEROMETER RELAY IN THE ROAD SENSING SUSPENSION RSS SYSTEM REPLACED. MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 1, 1999CA

BRAKE ROTORS FAILED.

Air Bags1 injured
Filed Feb 1, 1999CA

NO DEPLOYMENT OF AIR BAG DURING VEHICLE COLLISION.

Parking Brake › Indicator Light
Filed Feb 1, 1999CA

PARKING BRAKE VACUUM RELEASE CYLINDER FAILED. *YC

Steering › Hydraulic Power Assist › Pump
Filed Feb 1, 1999CA

POWER STEERING BELT CONTINUALLY COMES OFF WHEN DRIVING OVER WATER PUDDLES. MJS

Visibility › Windshield Wiper/Washer
Filed Feb 1, 1999CA

WINDSHIELD WIPER BLADES REPLACED SEVERAL TIMES DUE TO CHATTER NOISE. MJS

Exterior Lighting › Turn Signal
Filed Feb 1, 1999CA

TURN INDICATOR FAILED. NLM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 1, 1999CA

GAS GUAGE METER IS WRONG. YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 1, 1999CA

FRONT BRAKES PLATES/ROTORS WARPED DUE TO HEAT. YH

Wheels › Rim
Filed Feb 1, 1999CA

REAR WHEEL RIM LEAKED AIR. YH

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 1, 1999CA

BRAKE ROTORS FAILED. YH

Power Train › Axle Assembly
Filed Jan 12, 1999PA

WHILE DRIVING AT HIGHWAY SPEED ON THE INTERSTATE THE RIGHT REAR CONTROL ARM CRACKED AND FELL OFF. VEHICLE TAKEN TO DEALER, REPLACED RIGHT AND LEFT CONTROL ARMS. *AK.ET.

Air Bags › FrontalCrash1 injured
Filed Sep 10, 1998CA

VEHICLE WAS INVOLVED IN A FRONTAL IMPACT ACCIDENT TRAVELLING AT 35MPH OR MORE, AND NEITHER AIRBAG DEPLOYED. DRIVER SUFFERED AN INJURY, DEALER CONTACTED AND STATES THE BUMPER WENT UNDER THE VEHICLE AND WOULD NOT SET OFF THE AIR BAGS. *AK

Structure › Body
Filed Aug 18, 1998GA

WHEN DRIVING VEHICLE, THE CONSOLE AREA IS HARD TO READ. IF THERE IS A SUNNY DAY CONSUMER CANNOT SEE AT ALL. CADILLAC MANUFACTURER SAID TO TAKE VEHICLE TO DEALER TO SEE WHAT THEY COULD DO. DEALERSHIP CANNOT REMEDY THIS PROBLEM. CADILLAC MANUFACTURER WAS AWARE OF THIS PROBLEM. *AK

Visibility › Windshield Wiper/Washer
Filed Aug 18, 1998OH

DEALER UNABLE TO DETERMINE CAUSE OF MULTIPLE FAILURE INCLUDING FAILURE OF WIPER/WASHERS.

Visibility › Windshield Wiper/Washer
Filed Jul 30, 1998FL

WINDSHIELD WIPERS WILL NOT OPERATE. DEALER HAS REPLACED VARIOUS PARTS. PROBLEM STILL EXISTS. *AK

Steering › Rack and PinionCrash
Filed May 20, 1998MS

WHILE DRIVING THE RACK AND PINION BROKE. VEHICLE WAS HIT PRIOR TO THIS AT THE FRONT FINDER ON THE DRIVER'S SIDE. THE DEALER HAS REPAIRED THE VEHICLE. *AK

Unknown or Other
Filed Oct 22, 1997UN

INSTRUMENT PANEL CAN NOT BE SEEN WHEN WEATHER IS CLOUDY, THE LIGHTING CAN ONLY BE TURNED ON BY THE SENSOR, THE DESIGN DOES NOT ALLOW CONSUMER TO ADJUST MANUALLY.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 3, 1997NE

DRIVING 60MPH W/CRUISE CONTROL ON; BRAKES MAKING NOISES ON & OFF; SMELLED SOMETHING BURNING. GOT OUT VEHICLE & NOTICED BRAKES & HUB CAP ON DRIVER'S SIDE HOT; STEERING VIBRATES ALL THE TIME; CRUISE CONTROL WENT OUT. TOOK TO DEALER FOR REPAIRS. *AK

Interior Lighting
Filed Sep 3, 1997NY

DESIGN PROBLEM; BECAUSE LIGHT ON THE DASH B WILL NOT LIGHT UP UNTIL IT IS VERY DARK OUTSIDE, THE DRIVER IS NOT ABLE TO JUDGE HIS DRIVING SPEED. DEALER NOT ABLE TO CORRECT PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 2, 1997CA

ABS BRAKES FAILED, RESULTING IN A CRASH. *AK

Visibility › Power Window Devices and Controls
Filed Jul 17, 1997TX

ELECTRIC WINDOWS FAILED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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