Owners filed 27 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 1 time.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Air Bags › Frontal | 3 | 3 | 0 | 2 | |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | |
| Tires | 2 | 0 | 0 | 0 | |
| Equipment › Appliance › Air Conditioner | 2 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Exhaust System | 2 | 0 | 0 | 0 | |
| Suspension | 1 | 0 | 0 | 0 | |
| Structure › Body › Door | 1 | 0 | 0 | 0 | |
| Steering › Hydraulic Power Assist System | 1 | 1 | 0 | 0 | |
| Steering › Column Locking › Anti-theft Device | 1 | 0 | 0 | 0 | |
| Steering | 1 | 0 | 0 | 0 |
Defect. THE INTERMEDIATE SHAFT TO STEERING RACK LOWER COUPLING PINCH BOLT MAY BE MISSING.
Risk. IF THIS CONDITION EXISTS AND SHAFT DISENGAGEMENT OCCURS, LOSS OF STEERING CONTROL WILL BE EXPERIENCED BY THE DRIVER WHICH COULD RESULT IN AN ACCIDENT.
Remedy. INSTALL PINCH BOLT.
WHILE WAITING FOR A RED LIGHT TO CHANGE TO A GREEN LIGHT CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END ACCIDENT. THE IMPACT WAS ABOUT 40 TO 45 MPH, AND NEITHER OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS ISSUED. *AK
WHILE DRIVING, THE STEERING WHEEL LOCKED UP. *JB
WHILE DRIVING, CONSUMER EXPERIENCED A TIRE BLOW OUT ON THE RIGHT SIDE CAUSING DAMAGE TO THE VEHICLE. (GENERAL RADIAL XP 2000II, DOT#A3XO 2NB 2400, SIZE 16 TIRE)*JB
WHEN DRIVING AND UPON MAKING A SUDDEN STOP PASSENGER'S SIDE SEATBACK BROKE TO RECLINING POSITION, CAUSING INJURIES TO PASSENGER'S SEAT OCCUPANT'S BACK AND NECK. CONSUMER HAS CONTACTED DEALER. DEALER NOTED THAT ENTIRE SEAT NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
MY CAR ACCELERATES ON ITS OWN. THIS HAS HAPPENED TWICE. THE FIRST TIME MY MECHANIC SCRAPED CARBON FROM A METAL PLATE ON THE CARBURATOR. NOW IT IS HAPPENING AGAIN.*AK
WHEN TURNING CAR OFF THEFT SYSTEM PRVENTS STARTING OF CAR. PLATED GOLD ON IGNITION KEY GRADUALLY FLAKES OFF, AND SHORTS OUT THEFT SYSTEM. *AK
BOTH LEFT AND RIGHT FRONT SEAT BACKS WILL NOT STAY LOCKED IN THE UPRIGHT POSITION. THERE IS NO RATCHET OR OTHER APPARENT LOCKING MECHANISM EXCEPT A SIMPLE FRICTION LOCK WHICH HAS FAILED. IN THE EVENT OF REAR END COLLISION, SEAT WOULD BE THROWN TO FULL PRONE POSITION. CADILLAC APPARENTLY DOES NOT WARRANT THIS DESIGN DEFECT. IS THERE ANYTHING THAT CAN BE DONE TO SEE IF OTHER OWNERS ARE HAVING THE SAME PROBLEM?
WHEN CONSUMER TURNS THE KEY SOMETIMES CAR WON'T TURN ON. FEELS SOMETHING IN STEERING COLUMN IS NOT CONNECTING. ONE DAY IT MAY BE AN EMERGENCY AND VEHICLE WON'T START. *AK
ENGINE CHECK LIGHT COMES ON-ONE CADILLAC DEALER TELLS ME THE LEFT REAR STRUT IS BAD, ANOTHER CADILLAC DEALER TELLS ME THE LEFT FRONT STRUT IS BAD. ON THIS VEHICLE ONE STRUT COSTS $800 APIECE. I WAS TOLD THAT CADILLAC HAS A PARTIAL RECALL TO REPLACE BOTH FRONT STRUTS AND COMPUTER CHIP FOR ABOUT $600 DUE TO THE HIGH COST TO THE CONSUMER. I HAVE A BANGING NOISE FROM THE FRONT END WHILE DRIVING. ARE THERE ANY RECALLS OR IS THERE A CHEAPER WAY TO REPAIR THIS PROBLEM? THERE ARE NO REPLACEMENT PARTS OTHER THAN FACTORY AND THE PRICE IS QUITE EXCESSIVE ESPECIALLY WHEN 2 CADILLAC DEALERS HAVE DIFFERENT OPINIONS. THANKS. *AK
WHEN DRIVING THE VEHICLE AND SITTING AT A LIGHT THE VAPORS ARE GETTING INTO THE VEHICLE FROM THE EXHAUST SYSTEM.THIS PROBLEM HAS BEEN HERE SINCE BACK IN 1994, AND THE DEAL CAN'T DETERMINE THE PROBLEM. *AK
INTERMITTENT TURN SIGNAL FAILURE.
VEHICLE WAS HIT ON PASSENGER'S SIDE AT SUCH A HARD IMPACT, CAUSING THE VEHICLE TO SPIN AND HIT A STEEL POLE HEAD-ON. DRIVER'S SIDE AIRBAG DID NOT DEPLOY . DEFECT CAUSED THE CONSUMER TO HIT STEERING WHEEL WITH CHEST AND BROKE RIBS. OTHERS IN THE VEHICLE WERE ALSO INJURES. DEALER HAS BEEN NOTIFIED. DUP 535125, POSTED ON 03-NOV-98. *AK
NO DEPLOYMENT OF AIRBAG IN ACCIDENT, CAUSING INJURY.
HAD CRUISE CONTROL ON; STARTED TO APPLY BRAKES; ROAD WAS DRY & CLEAR AT THE TIME. CRUISE CONTROL DID NOT RELEASE & VEHICLE DID 180 DEGREE TURN & LANDED IN DITCH & BOTH REAR WHEEL AXLES BROKE. WHEELS SEPARATED FROM VEHICLE. HAD VEHICLE TOWED TO DEALER. *AK
WHEN DRIVING THE VEHICLE AND MAKING A RIGHT TURN CAN HEAR THE FRONT TIRE RUBBING AGAINST SOMETHING. DEALER CANNOT REMEDY. *AK
BRAKE LIGHT ON TRUCK FAILED.
TRANSMISSION FAILED.
POWER DOOR LOCKS FAILED.
WHILE DRIVING VEHICLE THE COMSUMER TRIED TO STOP THE VEHICLE BY STEPPING ON THE BRAKES, AND VEHICLE DIDN'T RESPOND. BRAKE PEDAL REACHED THE FLOOR. VEHICLE FAILED TO STOP, RESULTING IN A MISHAP. *AK
ENGINE MAKES TICKING NOISE.
20 of 27 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2004 | 9 | 0 | 0 | 0 | Routine |
| 2003 | 16 | 1 | 0 | 0 | Routine |
| 2002 | 45 | 2 | 1 | 0 | Routine |
| 2001 | 53 | 1 | 0 | 0 | Routine |
| 2000 | 38 | 2 | 0 | 0 | Routine |
| 1999 | 73 | 1 | 2 | 0 | Routine |
| 1998 | 65 | 2 | 3 | 0 | Routine |
| 1997 | 95 | 2 | 6 | 2 | Fatalities reported |
| 1996 | 122 | 2 | 7 | 1 | Fatalities reported |
| 1995 | 74 | 2 | 10 | 0 | Routine |
| 1994 | 50 | 2 | 5 | 0 | Routine |
| 1993 | 42 | 2 | 3 | 0 | Routine |
| 1992 — this page | 27 | 1 | 0 | 0 | Routine |
| 1991 | 21 | 0 | 1 | 1 | Fatalities reported |
| 1990 | 19 | 3 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 18, 1991. Source: NHTSA Office of Defects Investigation.