Owners filed 71 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 4 times.
When it fails
08100081,000 milesMedian miles at failure
26 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
8
0
0
0
Fuel System, Gasoline › Storage › Tank Assembly
5
0
0
0
Vehicle Speed Control
4
2
0
0
Air Bags
4
3
0
2
Tires
3
0
0
0
Fuel/Propulsion System
3
0
0
0
Wheels › Lugs/Nuts/Bolts/Studs
2
0
0
0
Wheels
2
0
0
0
Suspension › Rear
2
0
0
0
Steering
2
0
0
0
4 safety recalls
Part 573 reports
Equipment07E088000
Filed Oct 24, 2007121,680 vehiclesHoneywell International, Inc.
Defect. CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AND PART NUMBER APPEAR ON THE FILTER HOUSING. FRAM RACING HP4 AND HP8 OIL FILTERS NOT BEARING A DATE CODE IN THIS RANGE ARE NOT AFFECTED BY THIS RECALL. THE GASKET OF THE OIL FILTER BECOMES MORE PLIABLE UNDER HIGH TEMPERATURES AND PRESSURES.
Risk. THIS CONDITION MAY CAUSE INADEQUATE SEALING AND LOSS OF ENGINE OIL, POSSIBLY RESULTING IN A FIRE.
Remedy. HONEYWELL WILL REPLACE THE AFFECTED OIL FILTERS FREE OF CHARGE. THE RECALL BEGAN DURING NOVEMBER 2007. OWNERS CAN CONTACT FRAM CUSTOMER SERVICE TOLL-FREE AT 1-800-890-2075.
Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.
Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Fuel System, Gasoline › Storage › Tank Assembly00V153000
Filed Jun 7, 20004,300 vehiclesGeneral Motors Corp.
Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES, EQUIPPED WITH A FLOOR MOUNTED ROSEN VIDEO ENTERTAINMENT CENTER, FAIL TO CONFORM TO THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." DUE TO THE METHOD OF INSTALLATION OF THE VIDEO ENTERTAINMENT CENTER BY THE INSTALLED, THE VEHICLE MAY NOT MEET THE FUEL SPILLAGE REQUIREMENTS OF THE STANDARD IN A VEHICLE CRASH.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. IF THE ENTERTAINMENT CENTER IS INSTALLED ON THE RIGHT-HAND SIDE (PASSENGER SIDE), NO CORRECTION IS REQUIRED. IF THE ENTERTAINMENT CENTER IS INSTALLED ON THE LEFT-HAND SIDE (DRIVER SIDE), THE DEALER WILL REMOVE AND REINSTALL THE ENTERTAINMENT CENTER WITH A REVISED ATTACHMENT BRACKET. THE DEALER WILL ALSO INSPECT, AND IF NECESSARY, REPLACE THE FUEL RETURN LINE.
What owners reported
Newest filings
SeatsFire
Filed Feb 20, 2023CA
My drivers side heated seat burned when initiated switch after a while. I felt extreme heat while driving and turned off seat heating switch. I did not take to dealer for further inspection. I seen on a forum someone else had the same issue
Fuel/Propulsion System
Filed Mar 3, 2020167,000 milesOH
TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT UPON PURCHASING THE VEHICLE, THE VIDEO ENTERTAINMENT SYSTEM ON THE DRIVER'S SIDE WAS INOPERABLE. THE CONTACT STATED THAT WHILE FUELING THE VEHICLE, FUEL STARTED TO LEAK FROM THE FUEL TANK. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT LINKED THE FAILURES TO NHTSA CAMPAIGN NUMBER: 00V153000 (FUEL SYSTEM, GASOLINE). COLE VALLEY CADILLAC LOCATED AT (4111 ELM RD NE, WARREN, OH 44483) AND PRESTON CADILLAC LOCATED AT (3510 WILMINGTON RD, NEW CASTLE, PA 16105) WERE NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.
Fuel/Propulsion System
Filed Nov 13, 2018159,855 milesCA
FUEL TANK BEGINS LEAKING WHEN STARTING UP VEHICLE
Fuel/Propulsion System
Filed Nov 2, 201699,000 milesNC
TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Service Brakes
Filed Sep 10, 201571,000 milesNY
TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE ABS WOULD ERRONEOUSLY ACTIVATE CAUSING THE BRAKE PEDAL TO PULSATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Service Brakes
Filed Aug 10, 2013117,840 milesOH
BRAKE AND FUEL LINES CRITICALLY RUSTED. THIS IS NOT A SALT ONLY ISSUES. THIS IS A MATERIAL DEFECT THAT CADILLAC SHOULD BE FORCE TO RECALL THIS IS A POTENTIAL LIFE SAFETY ISSUE AND SHOULD BE TAKEN VERY SERIOUSLY. *TR
Power Train
Filed Feb 27, 201270,000 milesNC
TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD GRINDING NOISE WHEN DRIVING IN REVERSE AND WOULD THEN SLIP INTO NEUTRAL. THE GRINDING NOISE WOULD ALSO BE A RESULT OF THE 4-WHEEL DRIVE SLIPPING INTO 2-WHEEL DRIVE WHILE THE VEHICLE WAS IN DRIVE. THE DEALER STATED THAT THERE WAS A FAILURE IN THE TRANSFER CASE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 73,000.
Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 24, 2012115,000 milesCA
SMELLED GAS FUMES COMING FROM GAS TANK AREA. A MECHANIC TOLD ME THAT THERE IS A LEAK IN THE GAS TANK AREA THAT NEEDS TO BE REPLACED AS SOON AS POSSIBLE AS THIS MAY IGNITE CAUSING FIRE. WE SAW ON LINE THAT THERE WAS INDEED A RECALL OF THIS CAR MODEL FOR THE SAME ABOVE CITED REASON.
Vehicle Speed Control
Filed Sep 21, 2011108,500 milesFL
I ATTEMPTED TO BRAKE TO ACCOMMODATE TRAFFIC, BUT THE CRUISE CONTROL DID NOT DISENGAGE; MY VEHICLE SLOWED A FEW MILES PER HOUR AND THEN RAPIDLY ACCELERATED, ALMOST CAUSING AN ACCIDENT. I TRIED TO BRAKE AGAIN, BUT THE SAME THING HAPPENED! ONLY WHEN I PUT THE CAR IN NEUTRAL WAS I ABLE TO STOP! I HAVE READ A FEW OTHER SIMILAR REPORTS IN WHICH THE CAR WAS NOT EVEN USING CRUISE CONTROL AND AM NOW AFRAID OF GETTING INTO A "TOYOTA"-TYPE ACCIDENT EVEN IF I DO NOT USE THE CRUISE CONTROL. WHAT AM I TO DO??? PLEASE ADVISE... *TR
Electrical System
Filed Feb 23, 2010MD
I HAD 2000 YEAR MODEL ESCALADE SUV. FIVE YEARS AGO IT PRESENTED THE PROBLEM OF REAR COMPARTMENT AIR BLOWER NOT STOPPING ON TURNING THE ENGINE OFF. BATTERY WAS GETTING DRAINED. NO HELP FROM GM. I TOOK THE FUSE OFF FOR THE AIR BLOWER TO STOP BATTERY DRAIN. TWO YEARS LATER I PUT THE FUSE BACK TO CHECK IT . IT FUNCTIONED OK. IS IT ELECTRONIC MALFUNCTION? *TR
Fuel System, Gasoline
Filed Oct 20, 2008133,000 milesCA
TL*THE CONTACT OWNS A 2000 CADILLAC ESCALADE. WHILE DRIVING 65 MPH IN OVERDRIVE, THE VEHICLE STALLED. THE POWER STEERING AND/OR BRAKES STOPPED WORKING. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE OUT OF THE FLOW OF TRAFFIC ON THE HIGHWAY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FUEL PUMP FAILED. THE EMC FUSE WAS ALSO BLOWN DUE TO THE FAILURE OF THE FUEL PUMP. THE REPAIRS WERE MADE AT THE COST OF OVER $900. THE MANUFACTURER COULD NOT ASSIST DUE TO THE EXPIRATION OF THE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 133,000.
Visibility
Filed Mar 14, 200883,260 milesCA
THE PASSENGER SIDE VIEW MIRROR ON MY 2000 CADILLAC ESCALADE "EXPLODED" LEAVING GREEN GOO ALL ALONG THE SIDE OF THE CAR. THE MIRROR SHATTERED FROM THE FACE PLATE ASSEMBLY WHICH ITSELF POPPED OFF THE MIRROR COWLING, LEAVING IT DANGLING BY ITS THREE CONNECTOR WIRES. COST TO REPAIR: $500 FROM THE DEALER (NICHOLAS CHEVROLET, GARDEN GROVE, CA). THE PARTS PERSON TOLD ME "THIS THING HAPPENS A LOT ON ESCALADES." *TR
Tires
Filed Jul 11, 200781,000 milesOH
TL*THE CONTACT OWNS A 2000 CADILLAC ESCALADE. WHILE DRIVING 55 MPH, THE REAR CONTINENTAL SPORTIVA (SIZE P265/70R16) TIRES BLEW OUT. THE PASSENGER SIDE REAR TIRE WAS COMPLETELY SHREDDED. THE CONTACT DID NOT DRIVE OVER ANYTHING THAT COULD HAVE LED TO SUCH A FAILURE. THE VEHICLE WAS NOT DAMAGED. THE DOT NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 81,000.
Exterior Lighting
Filed Jun 7, 200767,000 milesCT
TL*THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT BOTH OF THE BRAKE LIGHTS AND THE FLASHER DIMMED WITHOUT WARNING. HE WAS INFORMED THAT THE ENTIRE STEERING WHEEL WOULD NEED TO BE REMOVED TO REPLACE THE LIGHTS. THE MECHANIC STATED THAT THE FLASHER LIGHT COMPONENT IS TIED IN TOGETHER, WHICH COULD CAUSE A FAILURE. THERE IS A UNIT THAT COULD BE TIED INTO THE STEERING WHEEL. THE CONTACT HAS NOT NOTIFIED THE DEALER OR THE MANUFACTURER BECAUSE HE WANTED TO KNOW IF THERE WAS A RECALL. NO RECALLS WERE AVAILABLE. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 67,000.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 9, 2006103,997 milesGA
WHEEL SPEED SENSOR AND CONNECTOR CORRODE, ABS LIGHT ON AND ABS BRAKING AT DIFFERENT TIMES. REPLACED SENSOR AND CONNECTOR. GM HAS A RECALL FOR PICK UPS FOR THIS SAME THING. NEEDS TO INCLUDE ESCALADE. *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 8, 200615,000 milesMO
ANTILOCK BRAKES DO NOT FUNCTION PROPERLY. VEHICLE LOSSES CONTROL AT LOW RATES OF SPEED WHEN BRAKING ON WET/SLICK SURFACES. RECENTLY HAS SPUN 360 DEGREES ON A LEFT HAND TURN IN WET WEATHER, TRAFFIC CONDITIONS WERE FAVORABLE AND NO DAMAGE OCCURRED .CONTINUAL PROBLEMS IN COLD WEATHER, BRAKES WILL FAIL WHEN SLOWING FOR STOP SIGNS/RED LIGHTS ,NO CONTROL OF VEHICLE AND IT SLIDES UNTIL IN LOSES MOMENTUM OR BRAKES KICK BACK IN. AGAIN HAVE BEEN FORTUNATE AND OTHER VEHICLES STEER CLEAR. *NM
Tires
Filed Apr 27, 200666,000 milesID
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND TURNING SHARPLY LEFT OR RIGHT THE FRONT TIRES RUBBED THE FRAME OF THE VEHICLE WHICH CAUSED THE VEHICLE TO SHUTTER, THIS HAPPENED EITHER IN DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER. UPON INSPECTION THE FRONT TIRE ROD ENDS WERE REPLACED. THE DEALER STATED THE TIRES ON THE VEHICLE WERE THE CORRECT SIZE. HOWEVER , REPLACING THE TIRE ROD ENDS DID NOT CORRECT THE PROBLEM. UPDATED 06/05/2006. *AK *TS
Fuel System, Gasoline
Filed Mar 13, 200683,246 milesTX
GAS LEAKING. *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 8, 200680,000 milesPA
DT*: THE CONTACT STATED WHILE TRAVELING UNDER 10 MPH ON SLIPPERY OR WET ROAD CONDITIONS, THE BRAKE PEDAL GOES TO THE FLOOR RESULTING IN DECREASED STOPPING POWER. THE FRONT AND REAR BRAKES HAVE BEEN REPLACED. THE REPAIRS DID NOT CORRECT THE PROBLEM.
Electrical System › WiringFire
Filed Mar 2, 2006GA
CLAYTON COUNTY FIRE DEPARTMENT ENGINE 1 RESPONDED TO A SERVICE CALL FOR A HEATED SEAT IN A CADILLAC ESCALADE THAT CAUGHT FIRE. THE OWNER STATED THAT SHE STARTED THE CAR AND NOTICED SMOKE COMING FROM THE DRIVER SEAT. SHE INVESTIGATED AND FOUND THAT THE DRIVER SEAT WAS BURNING. THE FIRE WAS EXTINGUISHED BY THE OWNER. CLAYTON COUNTY FIRE DEPARTMENT DISCONNECTED THE POWER SOURCE TO THE SEAT. THE ONLY DAMAGE OBSERVED WAS TO THE WIRING UNDER THE SEAT, AND A BURN MARK ON THE LEATHER SEAT. AS A POINT OF REFERENCE OUR INCIDENT REPORT # IS: 06-0000373. *NM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 24, 2007. Source: NHTSA Office of Defects Investigation.