Page 4 of 4 · complaints 151–176 of 176

2002 Cadillac Deville complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Tires › Pressure Monitoring and Regulating Systems
Filed Aug 7, 2003NC

ERRONEOUS AND INACCURATE TIRE PRESSURE DISPLAY, CAUSED IMPROPER TIRE INFLATION. *AK *CB *JB

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jul 7, 2003NC

WHEN DRIVING THERE IS A ROTTEN EGG ODOR INSIDE. TOOK TO DEALER, AND THE DEALER STATED THAT THE VEHICLE NEEDED A CATALYTIC CONVERTER. *AK

Engine and Engine Cooling › Exhaust System
Filed May 21, 200310 milesTX

SOMETHING WAS COMING OUT OF THE VEHICLE AIR CONDITIONER VENTS THAT MADE THE OCCUPANT SICK. *NLM

Electrical System
Filed May 18, 20037,200 milesMI

CAR WILL NOT START/CRANK. 7,200 MILES ON ODOMETER! DASH LIGHTS/GAUGES INTERMITTENT, NO ACCESSORIES AT ALL. HAD TO HAVE TOWED TO MY HOME AREA. LATER IN EVENING, MANUALLY PUSHED VEHICLE TO FRONT OF MY HOME, TRIED TO START USING SPARE NO. 2 KEY THEN VALET KEY. NO RESPONSE. TRIED ACCESSORIES AGAIN WHILE IGNITION ON - TRIED OPENING SUNROOF - NO RESPONSE BUT THEN CAR STARTED AND DECK LID POPPED OPEN!*JB

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed May 14, 2003NC

CAR HAS A VERY STRONG SULFUR ODOR. CATALYTIC CONVERTER HAS BEEN REPLACED BUT DID NOT FIX THE PROBLEM. CAR HAS BEEN INTO SERVICE 3 TIMES. ODOR STRONG ENOUGH THAT PASSENGERS HAVE BECOME ILL, ESPECIALLY WHEN THE SUNROOF IS OPEN. CHILDREN AT SCHOOL BACK AWAY FROM CAR DUE TO ODOR. GM/CADILLAC STATES IT IS A PROBLEM WE "HAVE TO LIVE WITH". *NLM

Air Bags › Side/Window
Filed Apr 29, 2003IL

WHILE DRIVING 60-65 MPH THE VEHICLES SIDE DOOR AIR BAGS DEPLOYED WITHOUT WARNING. *NLM

Tires
Filed Mar 6, 2003FL

THE RIGHT REAR TIRE BLEW OUT.*AK *JB

Tires
Filed Mar 3, 2003FL

THE RIGHT REAR TIRE BECAME FLAT, AND THE ENTIRE RIM SPLIT. *AK *JB

Exterior Lighting › Headlights
Filed Feb 11, 2003MO

THE HEADLIGHTS AND STEERING DID NOT WORK PROPERLY.*JB

Engine and Engine Cooling
Filed Dec 20, 20022,000 milesMI

WHILE DRIVING VEHICLE WILL SUDDENLY LOSS POWER, BUT NOT CUT OFF FOR APPROXIMATELY 14/15 MINS, THEN POWER WILL RETURN. THE DEALERSHIP ONLY HAVE A TEMPORARY FIX FOR THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS

Visibility › Rearview Mirrors/Devices
Filed Nov 21, 2002NJ

CONSUMER COMPLAINING ABOUT THE DESIGN OF THE ACCELERATOR PEDAL BEING CLOSE TO THE BRAKE PEDAL. MR THE CONSUMER STATES THAT IT CAUSES ADDITIONAL SECONDS TO GET HIS FOOT ON THE BRAKE PEDAL FROM THE ACCELERATOR PEDAL. THE CONSUMER ALSO STATES THAT THE SAME MANEUVER HAPPENS WHEN HIS RIGHT FOOT HITS THE END OF THE SIDE VERTICAL PANEL. SCC WHEN LOOKING IN THE REAR VIEW MIRROR, CONSUMER CAN ONLY SEE ONE QUARTER OF THE BOTTOM HORIZONTAL VIEW. ON A SUNNY DAY, THE ILLUMINATED NUMBERS ON THE DASH ARE NOT VISIBLE AND REQUIRES REPEATED GLANCES TO OBTAIN AN ACCURATE READING. THE PASSENGER DOOR HANDLE IS DIFFICULT TO REACH FOR CLOSING ONCE IT HAS BEEN OPENED. *JG

Air Bags
Filed Oct 31, 2002CA

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS

Air Bags
Filed Aug 26, 2002MD

AIR BAG LIGHT STAYS ILUMMINATED, THE FVEHICLE WAS TAKEN TO THE DAEALER WHO ORDER A NEW AIR BAG MODULE, THE VEHICLE HAS BEEN OUT OF SERVICE FOR 56 DAYS BECAUSE THE MODULE HAS NOT ARRIVED AT THE DEALER A D THE CONSUMER IS AFRAID TO DRIVE THE VEHICLE. *AK *YH

Tires
Filed Aug 24, 2002VA

TIRE PRESSURE SENSOR READOUT DISPLAY REVERSED FOR LEFT SIDE. LF TIRE PRESSURE SHOWED AS LR AND VICE VERSA (CONFIRMED NEXT DAY WITH GAUGE). SENSOR REPORTED 40 LBS IN LR (WE HAD ADDED NO AIR, BUT CAR HAD BEEN RELEASED FROM SERVICE THAT MORNING). CAUSED ME TO RELEASE AIR FROM WRONG TIRE AND THEN ADD AIR TO WRONG TIRE. ERRONEOUS READOUT FIRST APPEARED AT 2:30AM WITH NO GAS STATION AVAILABLE WITH READABLE TIRE GAUGE. SERIOUS HAZARD FOR BLOW-OUT/EARLY TIRE FAILURE.*AK

Visibility › WindshieldCrash
Filed Aug 21, 2002NJ

THE WINDSHIELD OF THE VEHICLE IS SEVERELY DISTORTED. I HAVE BEEN HAVING SEVERE HEADACHES AND MEDICAL PROBLEMS DUE TO THIS WINDSHIELD. IT HAS AFFECTED MY HEALTH. I HAVE BEEN SEEN BY NUMEROUS DOCTORS IN VARIOUS FIELDS. THE DISTORTION IN THIS WINDSHIELD HAS CAUSED POOR VISIBILITY AND UNSAFE DRIVING CONDITIONS.*AK

Air Bags
Filed Aug 14, 2002TX

WHILE DRIVING AT 30 MPH SUDDENLY RED LIGHT CAME ON FOR AIRBAG, AND GREEN LIGHTS WENT OFF. DID NOT KNOW IN WHAT GEAR VEHICLE WAS IN. ALSO, GAS GAUGE WENT OUT. CAUSE UNKNOWN. TOOK VEHICLE TO DEALER, AND DEALER COULD NOT FIND CAUSE OF PROBLEM. DEALER HAS HAD VEHICLE SINCE JULY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Visibility › Power Window Devices and Controls
Filed Aug 9, 2002PA

CONSUMERS WIFE ENTERED THE VEHICLE. THE SEATS, MIRROR AND STEERING ARE SUPPOSED TO RESPOND TO HER KEY FAB AS PROGRAMMED, BUT IT DID NOT. TRYING TO ATTEMPT IT MANUALLY DID NOT WORK EITHER. THE VEHICLE WAS TAKEN TO THE SERVICE DEPT. WHO FOUND A MODULE UNDER THE DRIVERS SEAT HAD SHORTED OUT AND BLEW A FUSE. *JG

Tires
Filed Jul 31, 2002MI

WHILE IN MOTION, THE RIGHT REAR TIRE BLEW A TWO AND A HALF INCH HOLE IN THE SIDE WALL. *JG(MICHELIN MICHELIN SEMMETRY P225/60 R16)

Seat Belts › Front › Webbing
Filed Jul 24, 2002WA

THERE IS A DESIGN FLAW IN FRONT SEAT BELT SHOULDER STRAP MOUNT, IT IS AT THE SHOULDER OF THE SEAT. FOR A PERSON 5 FEET AND SHORTER STRAP WOULD GO ACROSS THE MIDDLE OF NECK, WHICH COULD CAUSE MAJOR INJURIES IN AN ACCIDENT.*AK CONSUMER IS CONCERNED ABOUT THE SAFETY OF HIS WIFE WHEN SHE OPERATES THIS VEHICLE. CONSUMER STATES REGARDLESS OF THE AVAILABLE SEAT BELT ADJUSTMENTS THE SHOULDER STRAP WINDS UP ON HER NECK. *JG

Power Train › Axle Assembly2 injured
Filed Jun 18, 2002OH

ENTERPRISE RENTAL, CINCINNATI, OHIO, GILBERT AVE. AT 65 MPH REAR DRIVER'S SIDE WHEEL FELL OFF. DEALER DETERMINED THAT REAR AXLE HAD BROKEN. DRIVER AND PASSENGER SUFFERED MINOR INJURIES.*AK JLG

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 9, 2002MI

THE VEHICLE STUMBLES/HESITATES AND THEN STALLS REPEATEDLY. COINCIDENTALLY THIS HAS HAPENED THREE TIMES AFTER FILLING THE FUEL TANK WITH GAS AFTER THE VEHICLE HASN'T BEEN DRIVEN FOR A DAY.*AK

Exterior Lighting › Turn Signal
Filed May 30, 2002MA

TURN SIGNALS DO NOT TURN OFF AFTER MAKING A TURN, CONSUMER HAS TO EITHER TURN THEM OFF MANUALLY OR TURN THE WHEEL 90 DEGREES. DEALER STATED THAT'S THE WAY TURN SIGNALS ARE DESIGNED.*JB CONSUMER TOOK VEHICLE TO NORWOOD CADILLAC WHERE ITS SERVICE WRITER INFORMED CONSUMER THAT THE TURN SIGNALS WERE DESIGNED THAT WAY AND THAT ALL VEHICLES OF THIS MODEL OPERATED IN THE SAME MANNER. NOTHING WAS DONE BECAUSE OF THE DESIGN. THE HOOD BOUNCES AND FLUTTERS AT HIGHWAY SPEEDS ONLY. THE HOOD BUMPERS AND PANEL WERE NOT ADJUSTED. THEY WERE ALIGNED AND ADJUSTED. ALSO, WHEN THE WIPERS ARE IN DELAY MODE, THE OPERATION IS ERRATIC. CONSUMER WAS INFORMED THAT THE WINDSHIED AND WIPERS ARE WATER SENSITIVE. THE WIPERS WILL SPEED UP IF THE WINDSHIELD IS VERY WET. *JG

Unknown or Other
Filed May 2, 2002FL

THE (TPM) SYSTEM INDICATES 4 POUNDS DIFFERENT FROM GAUGE READING. THE DEALER CONFIRMED THE DISCREPANCY. THIS COULD BECOME A SAFETY HAZARD DUE TO IMPROPER PRESSURE BEING MAINTAINED IN THE TIRES. THIS IS SOMEWHAT SIMILAR TO THE FORD / FIRESTONE CONTROVERSY. A DEFECTIVE INDICATION CAN BE DANGEROUS.*JB

Seat Belts › Front › Anchorage
Filed Apr 4, 2002OH

SEAT BELTS TOO SHORT TO BE BUCKLED. ONLY OCCURS ON CADILLAC, NOT LINCOLN, LEXUS, ETC. *AK

Power Train › Automatic Transmission
Filed Apr 1, 2002WI

WHILE PUTTING VEHICLE IN REVERSE IT WOULD NOT STOP. UPON REVERSING VEHICLE RAN INTO A SHOPPING CART BEFORE STOPPING. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK

Steering › Rack and Pinion
Filed Nov 13, 2001FL

LOUD INTERMITENT GRINDING NOISE HEAR WHEN STEERING TURNED WHEN BACKING OUTAND TURNING WHEEL CAR DRIVEN LESS THAN 100 MILES. AS CAR MILAGE INCREASES NOISE IS BECOMING MORE CONSTENT. WINDSHIELD THE RUBBER GASKETS ON BOTH SIDES IS INSTALLED ON TOP OF THE GLASS INSTEAD OF IN THE GROVES PROVIDED.THIS ALLOWS ROAD SALT AND OTHER DEBRIS TO ACCOMULATE AT BOTTOM CORNERS OF WINDSHIELD. THIS CAUSES A MESSEY APPEARANCE AND WILL EVENTUALLY CAUSE CORROSION. IN THE EVENT OF AN ACCIDENT THE WINDSHIELD MAY POP OUT DEGRADING THE BODY INTEGRITY. POOR ALIGNMENT. ALL POINTS WITH THE EXCEPTION OF THE REAR CAMBER COULD BE ADJUSTED TO SPECIFICATIONS EXCEPT THE REAR CAMBER.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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