Page 3 of 4 · complaints 101–150 of 176

2002 Cadillac Deville complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Vehicle Speed Control › Cruise Control
Filed Jul 6, 200760,000 milesOH

2002 CADILLAC DEVILLE - THROTTLE STUCK FULL OPEN - TRAVELING AT HIGHWAY SPEEDS IN CRUISE. TOUCHED THE BRAKE TO ALLOW FOR TRAFFIC. THEN TOUCHED "RESUME" ON THE CRUISE CONTROL; THROTTLE OPENED FULLY AND STUCK THERE. THE ONLY WAY TO STOP WAS TO TURN OFF THE IGNITION, WHICH I DID. THEN HAD NO POWER STEERING OR POWER BRAKES, WHILE STILL IN TRAFFIC. *TR

Vehicle Speed Control
Filed Jul 1, 200758,000 milesOH

2002 CADILLAC DEVILLE, DRIVING IN CRUISE CONTROL AT HIGHWAY SPEEDS. I TOUCHED THE BRAKE TO SLOW FOR TRAFFIC. WHEN I PUT THE CRUISE CONTROL IN "RESUME" THE THROTTLE STUCK COMPLETELY OPEN. I WAS NOT ABLE TO CONTROL THE CAR, OTHER THAN (EVENTUALLY) TURN OFF THE IGNITION. *TR

Engine and Engine Cooling
Filed May 23, 2007107,935 milesMI

2002 CADILLAC DEVILLE CUSTOMER STATES THAT THE CAR STARTED CUTTING OFF BY ITSELF**CC THE DEALER STATES THAT THE VEHICLE NEEDED FRONT BRAKE PADS AND ROTORS. THE BRAKES WERE PULSATING BUT THE REPAIR FOR THE BRAKES HAVE NOT BEEN FIXED AS OF YET. *TR

Service Brakes, Hydraulic › Pedals and LinkagesCrash
Filed May 2, 200745,000 milesIL

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKE PIN DETACHED WHEN SHE DEPRESSED THE BRAKE PEDAL. SHE CONTACTED A LOCAL CADILLAC DEALER WHO WILL HAVE SOMEONE INSPECT THE VEHICLE. THE DEALER STATED THAT THEY HAD NEVER BEFORE SEEN THAT TYPE OF FAILURE. THE DEALER HAD THE VEHICLE SINCE THE FAILURE OCCURRED ON APRIL 27, 2007. THE CONTACT STATED THAT AS A RESULT OF THE FAILURE THERE WAS SOME PROPERTY DAMAGE IT CRASHED INTO A FENCE. THE CURRENT AND FAILURE MILEAGES WERE 45,000. *AK UNKNOWN 06/08/07. *JB

Air Bags › FrontalCrash1 injured
Filed Feb 28, 200716,500 milesTN

TL* - THE CONTACT CALLED REGARDING THE 2002 CADILLAC DEVILLE. THE CONTACT LOST CONCIUSNESS WHILE DRIVING AT 5O MPH AND HIT ANOTHER VEHICLE, A STOP SIGN AND A CEMENT PILLAR. THERE WAS DAMAGE TO THE FRONT AND PASSENGER SIDE OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE CONTACT WAS BELTED. THE CONTACT SUSTAINED INJURIES. THE VEHICLE WAS TOTALED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500. A POLICE REPORT WAS TAKEN.

Visibility › Power Window Devices and Controls
Filed Feb 16, 2007MO

I HAVE REPLACED 2 REGULATORS IN THE LAST 9 MONTHS ( 5/18/06 & 12/18/06). WHILE DRIVING THERE WAS A VERY LOUD NOISE AND THE WINDOW DROPPED INTO THE DOOR PANEL. I HAD THE REGULATORS REPLACED AT A COST OF $350 EACH. *JB

Seat Belts › Front › Buckle AssemblyCrash1 injured1 killed
Filed Jan 23, 2007TX

TL*- THE CONTACT IS A STATE TROOPER WHO CALLED TO MAKE THE COMPLAINT. THE CONTACT STATED THAT AN OCCUPANT WAS DRIVING A 2002 CADILLAC DEVILLE AT 61 MPH AND VEHICLE WENT OFF THE ROAD AND HIT A CONCRETE CULVERT. AFTER IT STRUCK THE CONCRETE CULVERT THE VEHICLE ROLLED ONTO ITS ROOF. WHEN THE FIRST IMPACT OCCURRED THE SEAT BELT WORKED PROPERLY. HOWEVER, SEAT BELT ASSEMBLY CAME TO PIECES, AND THE OCCUPANT BECAME LOOSE ,BOUNCING INSIDE THE VEHICLE , DYING AT THE SCENE OF THE ACCIDENT. *AK THE RIGHT FRONT SEAT PASSENGER DIED IN THE CRASH. A RECALL HAD BEEN PERFORMED ON THE SEAT BELTS PRIOR. UPDATED 02/22/07.*JB

Electrical SystemFire
Filed Dec 17, 200671,000 milesVA

ENGINE FIRE. *NM

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Dec 14, 200624,000 milesTX

DT*: THE CONTACT STATED WHEN CHANGING A FLAT TIRE, THE JACK COLLAPSED CAUSING THE VEHICLE TO FALL, CATCHING THE RIGHT HAND OF THE 74 YEAR OLD MALE, BETWEEN THE FENDER AND THE DOUGHNUT OF THE JACK. THERE WAS A LACERATION ON THE BACK OF THE HAND AND ACROSS THE FINGERS AND SEVERE SWELLING AND NUMBNESS. THERE MAY BE NERVE DAMAGE SUSTAINED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY A FAMILY MEMBER, AND PHOTOS WERE TAKEN OF THE BROKEN JACK. THE SALES DEALER AND MANUFACTURER WERE NOTIFIED.

Visibility › Power Window Devices and Controls
Filed Nov 26, 2006FL

I HAVE HAD TO REPLACE 2 OF MY WINDOW REGULATORS IN THE PAST MONTH. NOW THAT THE REGULATOR AND MOTOR ARE ONE PART, THIS IS A FAIRLY PRICEY REPAIR. THE NOISE IS VERY SCARY WHEN THE REGULATOR GOES AND CAN DEFINITELY CAUSE AN ACCIDENT. *NM

Seat BeltsCrash1 injured
Filed Nov 12, 200697,450 milesGA

MY SEAT BELTS DID NOT ACTIVATE WHEN WE SUFFERED A REAR END COLLISION WE PURCHASED NEW ONES, AND THEN WAS TOLD THEY ONLY ACTIVATE WHEN BRAKE PEDAL IS DEPRESSED AT SPEEDS OF OVER 25 MPH. THIS INFO. IS NOT IN ANY MANUAL NEITHER CADILLAC OR FORD(WHICH I ALSO HAVE)*JB

Visibility › Power Window Devices and Controls
Filed Oct 12, 200651,537 milesFL

I HAVE REPLACED ALL 4 WINDOW REGULATORS ON THE CAR. THEY FAIL AND THE WINDOW FALLS DOWN! WHEN THIS HAPPENS IT IS VERY LOUD AND DISTRACTING. IN A DRIVING RAIN IT ALMOST LED TO AN ACCIDENT! THE CAR HAS 56,000 MILE ON IT. *NM

Engine and Engine Cooling › Engine
Filed Aug 19, 200617,400 milesOH

2002 DEVILLE STALLS AT LOW SPEED WITHOUT WARNING. LOSS OF STEERING AND HARD BRAKING. *JB

Engine and Engine Cooling › Exhaust System › Emission Control › Crankcase (pcv)
Filed Aug 17, 200630,779 milesCA

MY HUSBAND AND I PURCHASED A 2002 CADILLAC DEVILLE OCTOBER 14, 2001. ON APRIL 25, 2003 WITH 11,059 MILES ON THE ODOMETER THE CAR STALLED WHILE DRIVING AND WE WERE ABLE TO PULL OVER TO THE CURB TO ALLOW THE TRAFFIC TO GO BY. WE WERE ABLE TO RESTART THE CAR AND PROCEED TO THE DEALERSHIP WHERE THEY REPLACED TWO SENSORS UNDER THE WARRANTY. ON JULY 28, 2006 WITH 30,779 MILES ON THE ODOMETER IT STALLED AGAIN AT A TRAFFIC SIGNAL. AFTER TRYING FOR SOMETIME THE CAR WAS RESTARTED AND WE TOOK IT TO THE DEALER WHERE THEY REPLACED THESE SAME TWO SENSORS AT A COST OF $468.65 TO US. I AM 82 AND MY HUSBAND IS 85 AND WE FEEL THIS IS A DANGEROUS SITUATION TO BE DRIVING AND HAVE THE CAR STALL IN HEAVY TRAFFIC WITH PERHAPS AN ACCIDENT AS A RESULT. WE ARE ALMOST AFRAID TO DRIVE THE CAR NOT KNOWING IF THIS WILL HAPPEN AGAIN, ESPECIALLY ON A FREEWAY. OUR SON TOLD US OF A FRIEND'S FATHER WHO HAD THIS SAME THING HAPPEN TO HIM THREE TIMES ON HIS CADILLAC LIKE OURS. WE WONDER IF THIS IS A DEFECT THAT SHOULD BE LOOKED AT ON ALL OF THIS MODEL AND YEAR OF CADILLAC. *NM

Engine and Engine Cooling
Filed Jul 3, 200635,744 milesOH

DT*: THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE ENGINE SUDDENLY STALLED. THERE WERE NO SYMPTOMS BEFORE THE INCIDENT. AFTER THE INCIDENT OCCURRED THE ENGINE WORK PROPERLY. AN INDEPENDENT MECHANIC REPLACED THE CRANK SENSORS TO REPAIR THE ENGINE. UPDATED 7/25/2006 - THE CONSUMER HAS THE FAULTY SENSOR IN HIS POSSESSION. *NM

Air Bags
Filed Jun 20, 2006OH

UPON START UP 2002 DEVILLE COMPUTER CHECK OF THE AIR BAG SYSTEM DOES NOT CLEAR. *TS *JB

Electrical System › 12v/24v/48v Battery
Filed Apr 17, 2006FL

LTR FM CONSUMER (FL) RE HIS 2002 DTS CADILLAC DEVILLE, BATTERY LEAKED AND ATE A HOLE IN THE FLOOR, FEEL LEAKING BATTERIES SHOULD BE RECALLED. *TS THE BATTERY IN THIS MODEL AND YEAR AUTOMOBILE IS LOCATED UNDER THE REAR SEAT AND IS NOT ACCESSIBLE FOR CHECKING BY THE OWNER. *NM

Vehicle Speed ControlCrash
Filed Apr 2, 200632,000 milesVA

A 2002 CADILLAC DEVILLE DHS 4-DOOR SEDAN WAS ORIGINALLY PARKED HEAD-FIRST INTO A PARKING SPACE. WHEN THE DRIVER STARTED THE IGNITION, STEPPED ON THE BRAKE AND THEN PUT THE VEHICLE INTO THE REVERSE GEAR "R", SLOWLY AND PARTIALLY RELEASING THE BRAKE, THE VEHICLE MOVED BACK NORMALLY AS EXPECTED. AFTER ABOUT 15 FEET, THE DRIVER TURNED THE STEERING WHEEL TO THE RIGHT TO MANEUVER THE VEHICLE INTO POSITION TO LEAVE THE PARKING LOT. AT THAT MOMENT, THE ENGINE UNEXPECTEDLY REVVED UP, THE BRAKES FAILED, THE VEHICLE ACCELERATED IN THE REVERSE DIRECTION, THE STEERING MECHANISM FAILED (DRIVER'S ACTIONS ON THE STEERING WHEEL HAD NO IMPACTS ON THE ACTUAL MOTIONS OF THE FRONT WHEELS), AND A SIGNIFICANT "CLANKING" NOISE (AS IF SOME MAJOR COMPONENTS IN AND AROUND THE ENGINE COMPARTMENT AREA HAD BEEN BROKEN) WAS CLEARLY NOTICEABLE. THE VEHICLE CAME TO A STOP AFTER SCRATCHING THE SIDE OF ANOTHER PARKED 4-DOOR SEDAN AND SUBSEQUENTLY HITTING A SIGN POST ABOUT 35 FEET FROM ITS ORIGINAL POSITION. THE VEHICLE COULD BE SEEN WITH ITS ENGINE COMPARTMENT LOWERED AND THE FENDERS "RESTED" ON AND TOUCHING THE FRONT WHEELS, AS IF THE FRONT AXLE HAD BROKEN. LOOSE BEARINGS / NUTS COULD BE FOUND IN THE VICINITY OF THE VEHICLE. THE VEHICLE BECAME INOPERABLE. *NM

Tires › Tread/Belt
Filed Feb 27, 200625,000 milesFL

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE GOING 70 MPH THE VEHICLE STARTED TO WOBBLE AND A NOISE COULD BE HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS PULLED INTO A REST AREA. THE CONTACT GOT OUT OF THE VEHICLE TO CHECK THE TIRES AND NOTICED A KNOT ON THE LEFT REAR TIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. UPON INSPECTION THE PROBLEM WAS FOUND TO BE THE TREAD HAD SEPARATED FROM ALL FOUR TIRES. THE TIRES WERE REPLACED, THE MANUFACTURER HAS BEEN ALERTED. UPDATED 4/14/2006 - *NM

Engine and Engine Cooling › Engine
Filed Nov 30, 200532,015 milesMA

DT: THE CONTACT STATED THE VEHICLE BURNED OIL EXCESSIVELY. HE HAD TO ADD A QUART OF OIL EVERY 750 MILES. TOOK THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES. THE DEALERSHIP REPLACED THE PISTON RINGS ON APRIL 4, 2005. AFTER THE PISTON RING REPLACEMENT THERE WAS A REDUCTION IN OIL CONSUMPTION. T TWO SERVICE BULLETINS 1358091 AND 1396266. THE BULLETINS STATED OIL SHOULD ONLY HAVE TO BE ADDED AFTER EVERY 2,000 MILES. THE VEHICLE IS STILL UNDER WARRANTY. THE CONTACT SPECIFICALLY FOUND MANY COMPLAINTS ON THE SAME TYPE OF VEHICLE. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Oct 21, 20055,000 milesCA

DT: THE CONTACT STATED THE DASHBOARD LIGHTS KEPT GOING OUT. THE VEHICLE HAD TO BE RESTARTED FOR THE LIGHTS TO COME BACK ON. TWO SEPARATE DEALERSHIPS INSPECTED THE VEHICLE FOR THIS DEFECT SINCE MAY 27, 2005. HE CONTACTED CADILLAC, BUT THE DEALERSHIP COULD NOT DIAGNOSE THE PROBLEM. THE DEALERSHIP REPLACED THE DASH CLUSTER TWO OR THREE TIMES. IT WORKED FOR A WHILE, AND THEN IT WENT OUT AGAIN. THIS HAS BEEN HAPPENING SINCE PURCHASE OF THE VEHICLE. *AK

Visibility › Power Window Devices and Controls
Filed Sep 23, 200562,000 milesTX

I DON'T SUSPECT THAT THIS DEFECT IS SAFETY-RELATED SO MUCH AS JUST A DEFECT, BUT THE WINDOW REGULATORS HAVE BROKEN ON 3 OF THE WINDOWS IN MY CADILLAC IN THE LAST 5 MONTHS, CAUSING ALL 3 WINDOWS TO BE STUCK IN THE DOWN POSITION. THE REPAIR GUY SAYS HE IS REPAIRING A LOT OF REGULATORS IN A LOT OF DIFFERENT CARS BECAUSE THEY ARE CHEAPLY DESIGNED. *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 22, 2005PA

2002 CADILLAC DEVILLE HAS A REPEAT GASOLINE OVERFLOW PROBLEM.*MR THE CONSUMER STATED THE GASOLINE HOSE NOZZLE FAILED TO SHUT OFF WHEN THE TANK WAS NEARLY FULL. GAS DID SPILL OUT OF THE VEHICLES FILLING TUBE AND ONTO THE PAVEMENT. SEVERAL OUNCES OF GAS REMAINED IN THE POCKET BELOW THE FUEL CAP , IT DIDN'T DRAIN OFF. THE POCKET FILLS WITH WATER WHEN THE VEHICLE IS WASHED . *JB

Electrical System
Filed Jun 30, 20058,687 milesMD

1. (A) MY CADILLAC (DHS-2002) OPERATES IN A DANGEROUS AND DEFECTIVE MANNER THAT COULD CAUSE ACCIDENTS. I HAVE HAD THE VEHICLE SERVICED NO LESS THAN 16 TIMES TO FIX EQUIPMENT FAILURES, INCLUDING THOSE WHICH COULD BE MAJOR SAFETY ISSUES, TO NO AVAIL. (B) THE AIRBAG WARNING LIGHT HAS COME ON TWO SEPARATE OCCASIONS, THOUGH THE BAG NEVER DEPLOYED. (C) THE VEHICLE SUDDENLY STALLED WHEN MAKING TURNS. 2. (A) MY VEHICLE CONTAINS "AUTOMATIC RAIN SENSORS" FOR ITS WINDSHIELD WIPERS. THE WIPERS COME ON VIOLENTLY (HIGHEST LEVEL), EVEN WHEN NOT TURNED ON, AND THOUGH IT IS NOT RAINING. THE DANGER IS SUDDEN DISTRACTION, WHICH COULD EASILY CAUSE AN ACCIDENT WHEN MERGING WITH TRAFFIC AND IN OTHER DANGEROUS DRIVING SITUATIONS. THEY ALSO COME ON SUDDENLY WHEN PASSING RADIO TOWERS. THE DATE SET FORTH BELOW IS THE FIRST INCIDENT; IT CONTINUES TO HAPPEN. (B) THE AIRBAG WARNING LIGHT CREATES FEAR IN THE DRIVER, AS WE ARE UNSURE AS TO IF AND WHEN THE AIRBAG WILL DEPLOY. IF IT WHERE TO DEPLOY ERRONEOUSLY WHILE WE WERE DRIVING, THE RESULTS COULD BE CATASTROPHIC. (C) ON TWO OCCASIONS, WHILE MAKING TURNS IN TRAFFIC, THE VEHICLE STALLED, WHICH COULD HAVE LED TO A SERIOUS ACCIDENT. 3. (A) I HAVE RETURNED THE VEHICLE TO MY DEALER FOR SERVICE ON NUMEROUS OCCASIONS. NO PARTS HAVE BEEN REPLACED, NOR HAS ANY REPAIR BEEN EFFECTED. IT APPEARS THAT THIS IS A SYSTEMIC ISSUE, AND I SUSPECT THAT IT AFFECTS ALL CADILLACS SIMILARLY EQUIPPED. (B) THE AIRBAGS WHERE REPLACED ON TWO OCCASIONS WHICH HAS, AS LEAST TEMPORARILY

Engine and Engine Cooling › Exhaust System › Emission Control › Crankcase (pcv)
Filed Jun 1, 200563,000 milesKY

DT: WHILE DRIVING AND WITHOUT WARNING THE ENGINE DIED. IT STARTED RIGHT UP AGAIN. CALLED DEALER, AND THEY KNEW ABOUT THE PROBLEM. CALLER MADE APPOINTMENT WITH DEALER TO FIX THE PROBLEM. CRANK SHAFT SENSOR NEEDED TO BE REPLACED AT OWNER'S EXPENSE.*AK

Structure
Filed May 23, 2005FL

OWNER OF A 2002 CADILLAC DEVILLE VIN #[XXX] CONCERNED THAT THE DASH COMPONENTS COVER (SMOKE GREY) MAKES READING THE DASH COMPONENTS DIFFICULT TO SEE DURING THE DAY.*MR *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Vehicle Speed Control › Accelerator PedalCrash3 injured
Filed Feb 16, 200526,245 milesAR

WHILE APPROACHING A TRAFFIC LIGHT DRIVER APPLIED BRAKE PEDAL AND THE CAR CONTINUED TO ACCELERATE GAINING SPEED. DRIVER ATTEMPTED TO SLOW OR STOP BUT CAR ACCELRATED EVEN MORE. OVER A THREE BLOCK STRETCH TWO VECHILES WERE HIT BEFORE CAR WENT INTO A DITCH LAYING ON ITS SIDE. CAR A TOTAL LOSS.*AK

Unknown or Other
Filed Dec 23, 2004FL

THE DASH LIGHTS ARE ONLY READABLE AT NIGHT OR DURING A HEAVILY OVERCAST DAY WHEN HEADLIGHTS ARE NOT REQUIRED. *BF THE VEHICLE CAME EQUIPPED WITH SMOKE PLASTIC COVERS THAT COVERED THE DASHBOARD PANEL. *JB

Vehicle Speed Control
Filed Nov 23, 2004WA

WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB

Tires › Tread/Belt
Filed Nov 22, 200426,886 milesNJ

TIRE TREADS SEPARATED FROM TIRE WHILE DRIVING. TIRE SIZE P225/60R16. *AK *SC

Engine and Engine Cooling
Filed Aug 20, 200411,000 milesMI

DURING COLD STARTS THE ENGINE WOULD KNOCK FRO APP FIVE MINUTES. THE MANUFACTURER PERFORMED A TEMPORARY REPAIR FOR THE SAME PROBLEM AT 7000 MILES. THE KNOCK RETURNED AT 11000 MILES. THE MANUFACTURER REFUSES TO FIX THE PROBLEM PERMANENTLY UNTIL THREE TEMPORARY ATTEMPTS HAVE BEEN MADE. *AK *NM

Exterior Lighting › Headlights
Filed Jul 26, 2004100 milesAR

HEADLIGHTS FLASHED OFF AND ON. THE CAR HAS BEEN AT THE DEALER 5 TIMES FOR THIS PROBLEAM. I AM AFRAID THAT THE LIGHTS WILL GO OFF AND NOT OME BACK ON. THEY CLAIM THAT THEY CANNOT DUP THE PROBLEM.*AK

Vehicle Speed Control › Cruise Control
Filed Jul 19, 2004NY

PROBLEMS WITH CRUISE CONTROL AND AIR BAG LIGHT.*MR THE CRUISE CONTROL LIGHT ON THE STEERING WHEEL REMAINED LIT, OFTEN FOR SEVERAL DAYS. THE AIR BAG LIGHT ILLUMINATES INTERMITTENTLY BUT THE DEALER INDICATED THAT NOTHING COULD BE DONE UNLESS THE LIGHT WAS ON WHEN THE VEHICLE WAS BOUGHT TO THE DEALER. THE POWER STEERING PUMP HAS BEEN REPLACED, THE ENGINE BLOCK CRACKED. THE DRIVER'S SEAT FAILED. *NM

Vehicle Speed Control › Cruise Control
Filed Jun 10, 200430,000 milesAZ

WHILE COMING TO A STOP, THE CRUISE CONTROL WOULD NOT DISENGAGE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. *AK

Tires › Sidewall
Filed May 22, 200417,170 milesNY

HIT POT HOLE AT ABOUT 30 MPH TWICE. DEVELOPED BUBBLE IN SIDEWALL BOTH TIME, GOODYEAR DENIED RESPOSIBILITY BOTH TIMES. CAR IS 2002 CADILLAC DEVILLE DTS WITH 17,100 MILES. HAD TO PURCHASE REPLACEMENT TIRE BOTH TIMES. HAVE TIRE FROM LAST INCIDENT.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed May 3, 2004FL

WHILE DRIVING 55 MPH CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT. CONSUMER APPLIED THE BRAKES, BUT CONSUMER'S VEHICLE HAD ALREADY CRASHED INTO THE OTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY DRIVER SUSTAINED MINOR INJURIES, AND WAS TAKEN TO THE HOSPITAL. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, BUT DEALER FAILED TO RESOLVE THE PROBLEM. *AK

Structure
Filed Apr 8, 2004NY

A PIECE OF THE FENDER BROKE COMPLETELY OFF AND CONSUMER FELT IT WAS DUE TO A FLAW IN THE DESIGN AND FLIMSY MATERIALS. *PH *MR

Tires › Sidewall
Filed Mar 30, 200422,345 milesVA

FOUND SIDEWALL BULGING OF ALL FOUR TIRES ON MY 2002 CADILLAC DEVILLE, THESE ARE MICHELIN P225/60R16 SYMETRY. 22,340 MILES.ON VEHICLE.*AK

Air Bags › Frontal › Sensor/Control Module
Filed Mar 3, 20049,000 milesCA

CONSUMER COMPLAINED ABOUT AN AIR BAG PROBLEM. AIR BAG LIGHT KEPT COMING ON. *AK THE DEALER REPLACED THE DIAGNOSTIC MODULE. *JB

Air Bags › Side/WindowCrash1 injured
Filed Feb 24, 200415,000 milesFL

WHILE DRIVING ON THE HIGHWAY VEHICLE WAS IMPACTED BY ANOTHER VEHICLE ON THE DRIVER'S SIDE AT A VERY HIGH SPEED. THE DRIVER'S SIDE AIR BAG DEPLOYED BUT DIDN'T INFLATE. THE DRIVER WAS SEVERELY INJURED. A FACTORY REPRESENTATIVE IS CURRENTLY INVESTIGATING THE CAUSE OF THE NONE INFLATION OF THE SIDE AIRBAG. *AK

Air Bags › Side/WindowCrash1 injured
Filed Feb 11, 2004FL

LTR RE DEFECTIVE AIRBAG IN A 2002 CADILLAC SEVILLE INVOLVED IN AN AUTOMOBILE ACCIDENT ON SEPTEMBER 12, 2003. *LA THE CONSUMER'S VEHICLE WAS HIT BY ANOTHER VEHICLE, THE SIDE AIR BAGS DEPLOYED, BUT THEY DID NOT INFLATE. *SC *JB

Vehicle Speed Control
Filed Jan 26, 200436,000 milesPA

THE CONSUMER PRESSED THE ACCELERATOR PEDAL AND IT BECAME STUCK. AFTER THE CONSUMER TURNED THE HEAT ON THE ACCELERATOR PEDAL RELEASED. THE MANUFACTURER AND DEALER ARE AWARE OF THE PROBLEM. *NM

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Dec 19, 20036,300 milesNC

CONSUMER WAS BLIND, AND HIS WIFE DROVE HIM AROUND. BUT SHE WAS HAVING TROUBLE SEEING BECAUSE THERE WAS A FOUL SMELL THAT CAME INTO THE VEHICLE, AND THE SUBSTANCE BURNT HER EYES. CONSUMER TOOK THE VEHICLE TO THE DEALER/MECHANIC 3 TIMES, BUT THE PROBLEM WAS NOT RESOLVED. MECHANIC TOLD CONSUMER THAT HE WAS WAITING FOR A PART BEFORE HE COULD REPAIR THE PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash2 injured
Filed Nov 5, 200345,078 milesMO

THE ABS BRAKING SYSTEM FAILED WHILE APPLYING THE BRAKES WHILE DRIVING ABOUT 30 MPH ON THE HIGHWAY. AS A RESULT THE VEHICLE HAD A COLLISION WITH A PARKED VEHICLE. THERE WERE NO FATALITIES TO REPORT. THE DEALER WAS AWARE OF THE PROBLEM. *AK THE BRAKE PEDAL TRAVELED TO THE FLOOR WHILE BRAKING. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND REPAIRED. *PH *NLM

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 16, 200328,800 milesCT

CAR STALLED OUT WHILE DRIVING AT 45 MILES PER HOUR. DIFFICULT TO CONTROL WITH NO POWER STEERING AND POWER BRAKES. HAD I BEEN DRIVING AROUND A CORNER, ON THE HIGHWAY OR GOING DOWN A HILL, THIS WOULD HAVE RESULTED IN AN ACCIDENT. AUTO HAD TO BE TOWED, WOULD NOT START AGAIN. DEALER SAID PROBLEM WAS THE FUEL PUMP FAILURE. FUEL PUMP ALSO FAILED ON 08/04/2003. IN THAT INSTANCE, THE AUTO WAS STOPPED AND WOULD NOT START. APPEARS FUEL PUMP DESIGN IS DEFECTIVE AND VERY UNSAFE. I DID NOTICE OTHER COMPLAINTS ON YOUR WEB SITE FOR THIS MODEL/YEAR CAR THAT SHOW THE AUTO STALLING OUT WHILE BEING DRIVEN. THESE MIGHT ALSO BE RELATED TO THE SAME PROBLEM. *LA

Vehicle Speed Control
Filed Oct 16, 200315,084 milesCT

ACCELERATOR ON CAR WAS STUCK AT HIGH RPM. HITTING THE GAS PEDAL RESULTED IN IT BEING STUCK AT A HIGHER RPM RATE. TURNED OFF THE CAR AND RESTARTED. PROBLEM STILL EXISTED. EXTREMELY DANGEROUS SITUATION. DEALER REPLACED DEFECTIVE IDLE AIR CONTROL VALUE. *LA

Electrical System › Ignition
Filed Sep 12, 200317,000 milesNC

WHILE DRIVING AND WITHOUT PRIOR WARNING VEHICLE SHUTS DOWN, CAUSING LOSS OF ALL POWER. THIS PROBLEM HAS BEEN NOTED 18 TIMES IN THE LAST 8000 MILES. VEHICLE HAS BEEN TAKEN TO THE DEALER, DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK *TS

Engine and Engine Cooling › Engine
Filed Sep 4, 2003AL

WHILE DRIVING AND WITH NO WARNING, THE VEHICLE STALLED, WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. *AK. THIS ALMOST CAUSE AN ACCIDENT ON TWO OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON NUMEROUS OCCASIONS IN WHICH THEY REPLACED THE CRACK SENSOR SEVERAL TIMES. *SCC *JB

Air Bags
Filed Aug 18, 2003CA

WHEN DRIVING 75 MPH DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED, CAUSING CONSUMER TO PULL OVER. DEALER HAS BEEN NOTIFIED.*AK

Power Train › Automatic Transmission
Filed Aug 18, 2003NC

WHILE TRAVELING AT LOW SPEED AND WITHOUT ANY INDICATION VEHICLE WOULD STALL AT LOW SPEEDS. DEALER HAS BEEN NOTIFIED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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