1997 Cadillac Deville complaints

MY 1997 DEVILLE HAS AN OIL LEAK DUE TO POOR ENGINEERING AND RESULTS IN THE CAR DYING OUT AT ANY TIME. THIS HAS RESULTED IN LOSS OF POWER STEERING AND BRAKES. I HAVE HAD THE CAR SERVICED BUT THE PROBLEM QUICKLY REOCCURED.*AK

WHILE DRIVING AT 45 MPH AND HAVING TO APPLY THE BRAKES THEY WILL NOT CATCH, AND PERIODICALLY THEY WOULD APPLY AUTOMATICALLY. VEHICLE HAS NOT BEEN DRIVEN FOR AWHILE. *AK.

1997 CADILLAC DEVILLE HAS PROBLEMS WITH FUEL RAIL AS WELL AS THE FUEL PUMP.*MR THE CONSUMER TOOK THE VEHICLE TO DEALER TO HAVE THE RECALL PERFORMED. THE CONSUMER STOPPED SMELLING GAS FOR AWHILE, BUT THE PROBLEM SEEMS TO HAVE RESURFACED. THE VEHICLE STALLED, BACK FIRED AND THERE WAS A LOSS OF RPMS. OVER THE YEARS 2 FUEL PUMPS HAVE BEEN REPLACED IN AN ATTEMPT TO CORRECT THE PROBLEM AND ON 5 OCCASIONS THE VEHICLE HAD TO BE TOWED. *JB

1997 CADILLAC DEVILLE EXPERIENCING MULTIPLE TRANSMISSION FAILURES.***NO ANSWER REQUIRED***.*MR THE CONSUMER WAS TOLD THE PROBLEM WAS THE TORQUE CONVERTER AND A FAULTY BEARING IN THE TRANSMISSION WHICH WAS REPLACED, HOWEVER IN JUNE 2003 THE TRANSMISSION WAS REPLACED AGAIN. THE TRANSMISSION HAS BEEN REPLACED TWO TIMES. *JB

WHILE DRIVING. THE PANEL LIGHTS ILLUMINATED. STATING TO TURN ENGINE OFF. WHILE DRIVING CONSUMER HEARD A POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. FOUND THAT IT WAS THE HEAD GASKET, WAS TOLD NOT TO DRIVE THE VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM

WHILE DRIVING AND UPON ATTEMPTING TO MAKE LEFT TURN VEHICLE WOULD NOT GO. HEARD A LOUD CLUNKING NOISE, AND COULD NOT MAKE LEFT TURNS AT ALL. CONTACTED THE DEALER, AND FOUND THE STEERING RACK AND PINION HAD TO BE REPLACED. *AK

WHILE DRIVING THE VEHICEL STALLED. *NM A POPING SOUND WAS HEARD AND THE VEHICLE SHUT DOWN AND WAS VERY HARD TO RESTART. *TC *JB

CONSUMER RECEIVED RECALL 04V110000. HOWEVER, SHE TOOK THE VEHICLE TO DEALER FOR REPAIRS, AND UPON GETTING THE VEHICLE BACK, THE FUEL LEAK WAS STILL THERE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THE LEAK HAD NOTHING TO DO WITH THE RECALL. THE MANUFACTURER WILL NOT REPAIR THE VEHICLE. *AK

RE: DEFECTIVE FUEL SYSTEM IN 1997 CADILLAC DEVILLE. REQUESTING A DEFECT INVESTIGATION. *BF ABOUT AN HOUR AFTER RECALL REPAIRS WERE MADE TOT HE VEHICLE FUEL RAIL THE CONSUMER SMELL GAS FUMES. THE CONSUMER CHECKED THE VEHICLE AND SAW A LEAK COMING FROM THE FUEL REGULATOR. THE VEHICLE WAS RETURNED TO THE DEALER AND THEY REPLACED THE O-RING. THE VEHICLE WAS DRIVEN BACK TOT HE CONSUMER'S HOME WHERE HE AGAIN NOTICED A FUEL SMELL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE REGULATOR ASSEMBLY AND CHARGED THE CONSUMER FOR THE REPAIR. THE CONSUMER REQUEST REIMBURSEMENT FOR THE REPLACED REGULATOR ASSEMBLY SINCE IT WAS RELATED TO RECALL 04V110000 . *NM

THE HEADLIGHT LENS FELL OFF. THE ADHESIVE THAT HELD THE HEADLIGHTS BECAME HARD. PLEASE DESCRIBE DETAILS. *JB

CONSUMER STATED VEHICLE KEPT STALLING, AND CUTTING OFF. VEHICLE WAS TOWED TO THE DEALER, WHO REPAIRED SEVERAL THINGS, INCLUDING THE FUEL SYSTEM AT A COST TO THE CONSUMER. CONSUMER LATER RECEIVED NHTSA RECALL 04V110000. *AK

FUEL PRESSURE REGULATOR BECAME DEFECTIVE AFTER TAKING THE VEHICLE TO DEALER FOR FUEL RAIL RECALL 04V110000 REPAIRS. *AK

THE MOTOR WAS RACING, THE CONSUMER COULD NOT GET IT BACK INTO IDLE MODE. ON THE BELT WAY, THE CONSUMER LET UP ON THE ACCELERATOR AND THE VEHICLE CONTINUED TO RACE AT A HIGH SPEED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

AFTER SMELLING FUEL AND CALLING THE MANUFACTURER CONSUMER WAS TOLD THERE WAS A FUEL RAIL RECALL, BUT WAS NOT NOTIFIED OF IT. CONSUMER CALLED THE DEALER, AND WAS TOLD IT WOULD TAKE 2 MONTHS TO GET THE VEHICLE REPAIRED. AFTER EXPLAINING THAT THERE WAS A SMELL OF FUEL THE CONSUMER WAS TOLD TO BRING THE VEHICLE IN. CONSUMER TOOK THE VEHICLE IN , AND WAS TOLD TO PICK IT UP THE NEXT DAY. DEALER LATER CALLED CONSUMER STATING THAT THE VEHICLE COULD NOT BE SERVICED, AND HAD TO KEEP VEHICLE FOR AN ADDITIONAL WEEK,ON A TWO HOUR REPAIR SINCE THE SERVICE DEPARTMENT WAS BACKED UP. *AK

CONSUMER CHECKED NHTSA WEBSITE AND FOUND THERE WAS RECALL 04V110000 CONCERNING FUEL INJECTION SYSTEM FUEL RAIL FAILURE. TOOK VEHICLE TO DEALERSHIP, AND MECHANIC INFORMED CONSUMER THERE WAS NO RECALL.*AK

CONSUMER SMELLED A GASOLINE ODOR AROUND THE VEHICLE, AFTER INSPECTION OF THE VEHICLE, THE CONSUMER LOCATED A FUEL LEAKAGE BEHIND A METAL PLATE WHERE FUEL WAS LEAKING FROM THE PLASTIC FUEL RAIL TUBING.*JB

THE CONSUMER STATED THE VEHICLE LEAKED EXCESSIVE OIL. THE DEALER STATED THE HEAD GASKET HAS FAILED. *JB

PE 03 050 CONCERNING FUEL RAIL LEAKS. CONSUMER SMELLED FUEL ODOR WHILE DRIVING OR IDLING. VEHICLE WAS BEING INSPECTED BY A REPAIR SHOP. MANUFACTURER WAS NOTIFIED. *AK RECALL# 04V110000. THE CONSUMER REQUEST REIMBURSEMENT. *SC

I WAS SMELLING FUMES IN THE INTERIOR OF THE CAR. MY FULE LINE WAS LEAKING FULE ONTO THE ENGINE MANAFOLD. I HAD TO REPLACE ONE OF THE FULE LINES TO STOP IT. AFTER THE REPAIR, IT STARTED AGAIN, BUT FROM A DIFFRENT LINE. THE SHOP CONTACTED THE CADILLAC DEALERSHIP WHO TOLD HIM THAT THERE WAS A RECALL FOR THE 1995 DEVILLE'S "FULE RAIL LINE" TO REPLACE THE PLASTIC PARTS WITH METAL PARTS. I NEED TO KNOW IF THIS IS A PROBLEM AND RECALL FOR THE 1997 MODEL AS WELL. I HAVE THE DEELIGANCE MODEL. *AK

WHILE DRIVING HEAD GASKET BLEW OUT. CONSUMER MANAGED TO DRIVE HOME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

CONSUMER COMPLAINED ABOUT PROBLEMS WITH TRACTION CONTROL, ABS AND CONSOLE MESSAGE CENTER, INDICATING A PROBLEM WITH STEERING. CONSUMER TOOK VEHICLE TO THE DEALER, WHO INFORMED CONSUMER THAT THESE PROBLEMS WERE NOT COVERED UNDER A RECALL, AND ANY REPAIRS WOULD BE CHARGED TO THE CONSUMER. *AK

PE 03 050 CONCERNING FUEL RAIL LEAKS. CONSUMER SMELLED FUEL ODOR WHILE DRIVING OR IDLING. VEHICLE WAS BEING INSPECTED BY A REPAIR SHOP. MANUFACTURER WAS NOTIFIED. *AK

CONSUMER COMPLAINED ABOUT FUEL RAIL SPLITTING AND CREATING A FUEL LEAK. THIS CAUSED FUEL TO SPILL ALL OVER AND AROUND THE ENGINE, WHICH COULD HAVE CAUSED A FIRE. CONSUMER STATED THAT THIS PROBLEM WAS REPAIRED, BUT THERE WAS A PRODUCT SAFETY BULLETIN ON THIS. HE DID NOT KNOW WHETHER OR NOT THIS WAS A RECALL. *AK

SMELLED GASOLINE STRONG IN CABIN AND IN ENGINE COMPARTMENT. NO VISIBLE SIGNS OF GAS UNTIL TOOK OFF TOP COVER. FOUND FUEL RAIL LEAKING AND SQUIRTING RAW GASOLINE ONTO HOT ENGINE FROM THE PLASTIC FUEL LINE BETWEEN INJECTORS. QUITE FORTUNATE THAT NO FIRE OR EXPLOSION OCCURED. SAW RECALL ON THIS SITE FOR FUEL RAIL REGARDING 97 CAD DEVILLE BUT DEALERSHIP REFUSED TO FIX SAYING NOT ON RECALL...BUT IT IS AT NHTSA SITE. THIS NEEDS TO BE INCLUDED IN THE RECALL OF ANY OTHER MODELS WITH THIS FUEL RAIL SYSTEM. THIS IS A VERY DANGEROUS SITUATION WITH PRESSURIZED GASOLINE BEING BLOWN RIGHT ON ENGINE!! WE ARE CONCERNED THAT OTHERS MIGHT HAVE THIS SAME PROBLEM AND IT COULD RESULT IN AN EXPLOSION OR FIRE. *AK

THE CONSUMER NOTICED A NOISE EMANATING FROM UNDER THE LEFT FLOORBOARD. OVERTIME, THE MINOR NOISE BECAME A LOUD NOISE WHICH HAD COME FROM THE TRACTION CONTROL SYSTEM. THIS PROBLEM WOULD HAPPEN INTERMITTENTLY UPON ACCELERATION. THE MECHANIC ATTEMPTED TO REPAIR THE PROBLEM FOR THE PAST TWO YEARS. THE VEHICLE WOULD ALSO EXPERIENCE A COMPLETE LOST OF POWER ASSIST BRAKING, AND AT TIMES, THE VEHICLE WOULD LOSE DRIVE TRAIN POWER CAUSING THE VEHICLE TO COAST THROUGH AN INTERSECTION. THE CONSUMER HAVE EXPERIENCED THIS PROBLEM ON A DAILY BASIS. THE DEALERSHIP WAS AWARE OF THE PROBLEM BECAUSE THEY HAD SECURED THE PLUG WIRES FOR INDUCED VOLTAGE ON THE SPEED SENSOR WIRING HARNESS, A YEAR OR SO LATER, THE DEALERSHIP REPLACED THE ELECTRONIC BRAKE AND OR THE TRACTION CONTROL MODULE. *AK *SC *JB

VERY STRONG GASOLINE SMELL EVERYTIME TIME YOU GET OUT OF THE CAR OR JUST WALK BY THE CAR. NO GAS ON GROUND LEAKAGE OF GASOLINE WILL CERTAINLY START A FIRE INDEPENDENT GARAGE FOUND THE FILLER PIPE CORRODED AND LEAKING. *AK GARAGE REPLACED FILLER PIPE. OLD PIPE NOT AVAILABLE

I JANUARY 2004 I TOOK MY 97 CADILLAC DEVILLE TO BE SERVICED DUE TO AN INDICATOR LIGHT ON TO CHECK THE COOLANT SYSTEM. I WAS TOLD THAT I WOULD NEED A NEW ENGINE DUE TO THE ENGINEERING DESIGN OF THE CADILLACS SINCE 1992 OF MOUNTING STEEL BOLTS IN ALLUMINUM MOTOR MOUNT WHICH WAS DESIGNED TO LAST ONLY UP TO 100,000 MILES. THE OPTIONS I WAS GIVER WERE TO REPLACE THE ENGINE OR HAVE THE MOUNTS REBUILT BUT THE LATER NO LONGER CAME WITH A WARRANTY OPTION SINCE A FAMILY OPTED FOR THAT AT WHICH TIME THEIR ENGINE FELL OUT IN THE MIDDLE OF THE ROAD ON THEIR WAY TO CALIFORNIA. GM INFORMED ME THAT THEY WOULD GIVE NO ASSISTANCE FOR ANY SOURCE OF REPAIR WITH OPENLY ADMITTING THEY WERE AWARE OF THE DEFECT BUT WERE NOT PLANNING TO MAKE ANY CHANGES TO THE ENGINE DESIGN MUCH LESS RECALL THE VEHICLES. AFTER SPENDING MANY HOURS COMMUNICATING WITH THEM AND AN ATTORNEY WRITING A COURTESY LETTER ON MY BEHALF, THEIR RESOLVE WAS TO GIVE ME A CERTIFICATE TOWARDS THE PURCHASE OF A NEW VEHICLE. THEY HAVE ENO CONCERN THAT THIS PROBLEM IS A SAFETY ISSUE, AS WELL AS A DELIBERATE ENGINEERING DESIGN FLAW TO CAUSE THE CONSUMER TO CONTINUE TO SPEND MONEY. GM INDICATED THAT THEY WERE PERFECTLY HAPPY WITH FALSE ADVERTISEMENT STATING THEY BACKED THEIR PRODUCT WITH INTEGRITY AND QUALITY ALL WELL KNOWING THIS IS A LIE TO THE PUBLIC. TELLING LIES AND STEALING FROM THE AMERICAN CONSUMER HAS TO STOP! UNFORTUNATELY THE COURTS WILL NOT GO AGAINST GM BUT HOPEFULLY THE NEWS MEDIA WILL TAKE A STAND FOR THE AMERICAN CONSUMER.

VEHICLE BURNS OIL EXCESSIVELY. *AK THE VEHICLE MAY STOP WORKING AT ANYTIME. IT SEEMED AS THOUGH THE ENGINE DIDN'T HAVE AN OIL PAN. THE OIL WAS CHANGED REGULARLY AS SCHEDULED AND WOULD BURN 2 TO 4 QUARTS BETWEEN CHANGES AND BEGAN TO USE MORE BETWEEN 39K TO 42K MILES. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM BUT WOULD NOT HELP REMEDY THE PROBLEM. *SC *JB

MY 1997 CADILLAC DEVILLE STALLED WHILE DRIVING. THIS HAS HAPPENED AT STEADY SPEED ON THE FREEWAY, WHILE EXITING ON A CLOVER LEAF RAMP AT HIGHWAY SPEEDS, WHILE DRIVING ON A COUNTRY ROAD, WHILE APPROACHING A STOP SIGN. THE DEALER SERVICE DEPT. SAYS IT SHOWS CODES THAT CAR STALLED BUT NO REASON. THEREFORE, EVEN THOUGH THE CAR IS UNDER CADILLAC EXTENDED WARRANTY, THEY WILL NOT ATTEMPT TO DIAGNOSE THE PROBLEM UNLESS THE CAR STALLS WHILE THEY ARE DRIVING IT OR IF THE STALL LEAVES A CODE STATING THE CAUSE. I FEEL THE CAR IS UNSAFE FOR MY FAMILY TO BE DRIVING AND AM FRUSTRATED THAT THEY WON'T TRY TO FIX THE PROBLEM. I'VE CALLED CADILLAC CUSTOMER CARE, THE DEALER'S GMGR, THE SVC. MGR. AND THEY ALL SAY THEY WON'T DO ANYTHING TILL IT ACTS UP FOR THEM. IF I PUT THE CAR IN NEUTRAL, I CAN ALWAYS RESTART, BUT IF THIS CONDITION OCCURS IN HIGHWAY TRAFFIC WITH A VEHICLE FOLLOWING CLOSE, THERE COULD BE HORRIBLE CONSEQUENCES.*AK

FUEL RAIL PRODUCED A LEAK. CONSUMER WAS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. *AK

WHILE DRIVING HEADLIGHT LENSES FELL OFF ON TWO SEPARATE OCCASIONS. HEAD LIGHT ASSEMBLY WAS REPLACED. *AK

CONSUMER'S HUSBAND WENT TO START THE VEHICLE AND GAS SHOT ALL OVER THE PLACE. *PH THE TECHNICIAN DETERMINED THAT THE FUEL RAIL FAILED WHICH CAUSED THE GAS TO LEAK. *NM

WHILE DRIVING THE GAS INDICATOR FAILED. AS A RESULT THE VEHICLE RAN OUT OF GAS WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *NM

LEAKS OCCURRED ON THE PLASTIC LINES SURROUNDING THE TOP OF THE MOTOR. *PH (FIRE CONCERNING THE FUEL LINES) *SC

WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, MAKING IT DIFFICULT FOR THE DRIVER TO PULL OUT OF TRAFFIC. *AK CONSUMED SMELLED GAS AND NOTICED THE VEHICLE CONSUMED 12 GALLONS INSTEAD OF 4. SERVICE CENTER WOULDN'T START OR MOVE VEHICLE ONCE THEY DISCOVERED GAS STRAY EMANATING FROM MOTOR. THEY STATED CONSUMER WAS LUCKY VEHICLE DIDN'T CATCH FIRE. *PH

WHILE MAKING A LEFT HAND TURN, THE STEERING WHEEL LOCKED UP. THE DRIVER MANAGED TO PULL OVER, ALTHOUGH WITH SOME DIFFICULTY. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE CONSUMER WAS INFORMED BY THE MECHANIC THAT THE CAUSE OF THE STEERING WHEEL LOCKING UP WAS DUE TO THE RACK AND PINION. *AK THE RACK AND PINION WAS REPLACED. *SCC *JB

PIN HOLE SIZED FUEL LEAK FROM PLASTIC FUEL HOSE ON FUEL RAIL

MY CAR SMELLED LIKE GAS WHEN I GOT OT WORK, 7 MILES FROM HOME, AND WHEN I GOT IT TO THE SHOP THEY FOUND THAT IT HAD A FUEL RAIL LEAK. THERE WAS ANOTHER STS IN THE SHOP WITH THE SAME PROBLEM AND THE VINCE WHIBBS DEALERSHIP IN PENSACOLA SAID THAT THEY HAD TWO OF THEM IN THE LAST 6 MONTHS. I THINK THAT THIS IS A VERY SERIOUS PROBLEM AND IT SHOULD BE LOOKED INTO. I WAS VERY LUCKY THAT MY CAR DID NOT CATCH ON FIRE. I CONTACKED GM AND TALKED TO HEATHER LEWIS, CASE NUMBER 1-156497228 AND WAS TOLD THAT THEY WOULD LOOK INTO THIS AND CALL BE BACK ON NOVEMBER 3, BETWEEN THREE AND FIVE P.M. SHE NEVER CALL ME BACK.*AK

WHILE DRIVING, THE FRONTAL AIR BAGS DEPLOYED FOR NO APPARENT REASON WHICH CAUSED DAMAGED TO THE VEHICLE. THE CONSUMER ALSO SUFFERED INJURIES FROM THE AIR BAG DEPLOYMENT. THE CONSUMER STATED THE VEHICLE DID NOT HIT ANYTHING. *JB

WHEN STARTING THE VEHICLE THE CONSUMER SMELLED GAS WHICH HAD COME FROM THE ENGINE. THE CONSUMER STATED THE FUEL RAIL LEAKED AND DUMPED FUEL ON THE ENGINE. THE CONSUMER CONTACTED A NUMBER OF DEALERS AND FOUND MANY HAD BACK-ORDER ON THE FUEL RAIL. *AK CADILLAC WAS AWARE OF THE PROBLEM. (94-97'S HAD EXPERIENCED THE SAME PROBLEM) *SCC

WHEN BRAKING UNDER 50 MPH FRONT END WOULD VIBRATE. CAUSE HAS YET TO BE DETERMINED. *AK

I SMELLED GAS FROM VEHICLE TOOK TO DEAL WHERE THEY FOUND A SMALL PINHOLE IN THE FUEL RAIL ASSEMBLY. VERY HAZARDOUS FUEL WAS LEAKING ON TO THE ENGINE.*AK

FRONT RIGHT SEAT BELT LATCH WILL STAY ENGAGED IN THE BUCKLE ASSEMBLY. THE DEALERSHIP HAS YET TO DETERMINE CAUSE OF FAILURE. *AK

WHEN THE BRAKES WERE APPLIED, THE ABS BRAKE LIGHT WOULD APPEAR ON THE DASHBOARD. PLEASE FILL IN ANY ADDITIONAL INFORMATION. DEALER WAS MADE AWARE OF THE PROBLEM. *PH

THE HORN ASSEMBLY WAS LOCATED INSIDE THE WHEEL AND WAS COVERED WITH FINE LEATHER, DURING THE WINTER TIME, THE LEATHER BECAME STIFF. THE HORN ONLY ACTIVATED IN THE SUMMER TIME, AND THE LIVED WHERE THE WEATHER WAS COLD MOST OF THE TIME. *AK GM DID NOT AGREE TO HELP REMEDY THE PROBLEM. *SCC *JB

CONSUMER STATES THAT BRAKE SYSTEM IS NOT WORKING PROPERLY. DEALER NOTIFIED. *AK *TS

HIGH OIL CONSUMPTION, WAS TOLD BY SERVICE MAN THAT ALL CADILLAC'S HAVE VERY THIN RINGS AND GENERAL MOTORS IS WORKING ON A NEW ONE. BUT THEY WON'T DO ANYTHING ABOUT THE ONES ALREADY OUT.*AK

THE CONSUMER NOTICED THE HEAD LIGHT HAD BURNED OUT, AND WATER WAS INSIDE THE HEAD LIGHT LENS AND IT WAS LOOSE AND ABOUT TO FALL OUT. THE CONSUMER CHECK THE OTHER HEAD LIGHT LENS AND IT TOO WAS LOOSE AND ABOUT TO FALL OUT. *AK THE CONSUMER REPLACED THE HEAD LIGHT AND PLACED DUCT TAPE ON THE LENSES TO KEEP THEM FROM FALLING OUT, THE DEALER WAS AWARE OF THE PROBLEM. *TS *JB

FUEL WAS LEAKING BECAUSE THE FUEL INJECTORS RUPTURED. DEALER NOTIFIED. *AK THE CONSUMER FILLED THE GAS TANK AND RESET THE COMPUTERIZED GAUGE TO 0 MILES PER GALLON AND 0 GALLONS USED, AND HAD DRIVEN APPROXIMATELY ONE MILE. THE NEXT DAY AFTER DRIVING TWO MILES TO THE STORE, HE NOTICED LIQUID POURING OUT FROM THE FRONT OF THE ENGINE. *SCC. THE FUEL RAIL ASSEMBLY LINE FAILED. *JB

CONSUMER'S VEHICLE EXPERIENCE THE SAME DEFECT WITH ITS SERVICE BRAKES AS STATED IN RECALL 97 V 064 000. BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK