Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
WHILE DRIVING THE CAR STARTS TO MAKE A LOUD NOISE LIKE GEARS CHANGING AND COMES ALMOST TO A HALT. THE SPEED GAUGE JUST DROPS FROM 50 TO 30, AS THOUGH THE DRIVE HAS APPLIED THE BRAKES. THE VEHICLE HAS BEEN TO SHOP (4) TIMES IN A (6) MONTH PERIOD FOR THIS PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
THAT WHILE DRIVING 60 MPH WITHOUT VEHICLE COLLISION OCCURRING THE PASSENGER'S SIDE AIR BAG DEPLOYED, CAUSING THE OCCUPANT TO SUSTAIN INJURIES. *AK THERE WERE TWO MORE ACCIDNETS SINCE THE FIRST ONE AND THE AIR BAGS FAILED TO DEPLOY. *YH
WHILE TURNING A CORNER , VEHICLE'S POWER STEERING GOES OUT. DEALER IS AWARE OF PROBLEM . DEALER TOLD OWNER THAT LOSS OF POWER STEERING IS DUE TO A WET BELT IN THE MOTOR. *AK
WHEN MAKING A TURN THE STEERING WHEEL STEERS IN THE OPPOSITE DIRECTION. THE DEALER SAID THAT THIS PROBLEM WAS NORMAL. *AK CONSUMER STATES THIS ONLY HAPPENS DURING RIGHT TURNS AND IN THE PASSING LANE, DEALER HAS PERFORMED AN ALIGNMENT AND REPLACED RACK AND PINION, HOWEVER THIS HAS NOT CORRECTED THE PROBLEM. *SLC
WHEN MAKING A RIGHT TURN THE VEHICLE STEERS TO THE LEFT. DEALER HAS NOT BEEN SUCCESSFUL IN REPAIRING THE PROBLEM. *AK
VEHICLE EXPERIENCES COMPLETE LOSS OF STEERING UNDER WET CONDITIONS. (ATTORNEY FOR CLIENT)
UNDER WET ROAD CONDITIONS THE VEHICLE'S POWER STEERING LOCKS UP, MAKING IT DIFFICULT TO STEER. *AK
THE PEDALS ARE FAR AWAY FROM THE FLOORBOARD, OWNER IS SHORT AND HAD TO GET PEDAL EXTENDERS PUT IN VEHICLE. *AK
CONSUMER COMPLAINS THAT DESIGN OF TRACTION CONTROL IS INSUFFICIENT FOR CLIMBING STEEP GRADES.
WHEN DRIVING IN WET CONDITIONS, POWER STEERING BELT GETS WET AND THERE IS A LOSS OF POWER STEERING.
DRIVING APPROXIMATELY 25MPH WHEN ANOTHER VEHICLE APPROACHED THE FIRST VEHICLE. TRIED TO AVOID HITTING THE OTHE RVEHICLE, SWIRVED TO THE RIGHT AND HIT LIGHT POLE BECAUSE THE BRAKES WAS INOPERATIVE. *AK
RECEIVED RECALL NOTICE ON 06-02-97 FOR RECALL #97VO64000 GM/ABS. CALLED AND MADE AN APPOINTMENT FOR JUNE 5TH. TOOK VEHICLE IN AND WAITED, THEY TOLD HER THEY HAD SO MANY CARS TO FIX AND TO COME BACK ANOTHER DAY. TOOK VEHICLE BACK ON 6-10, AND THEY STILL DIDN'T HAVE THE PARTS AND DON'T KNOW WHEN THEY WILL HAVE THEM . WAS TOLD TO TRY BACK IN ABOUT THREE WEEKS. *AK
BURKE CADILLAC AND EVERETTE CORSON CADILLAC K97020-S/97V064. DEALER WON'T SCHEDULE APPT UNTIL PARTS ARE RECEIVED FROM MANUFACTURER. CADILLAC WILL NOT SEND THE PARTS UNTIL DEALER SCHEDULES AN APPOINTMENT DUE TO LIMITED PARTS BEING PRODUCED. 0WNER HAS BEEN INFORMED THERE'S A BACKLOG OF PEOPLE WAITING. *AK
THE CRUISE CONTROL DISPLAY LIGHT GOES OUT EVEN WHEN CRUISE CONTROL IS STILL ACTIVATED.
ABS BRAKES FAILED,CAUSING VEHICLE TO VIBRATE PRIOR TO RECALL. ALSO RESURFACED FRONT BRAKE ROTORS. IN ADDITION, WHEN DRIVING TRACTION CONTROL LIGHT CAME ON. VEHICLE HAS BEEN IN 4 TIMES FOR BRAKE REPAIRS SINCE FEBRUARY, 1997. (97V-064). *AK
BRAKE PADS FAILED AND REPLACED.
EMISSION PROBLEM RECALL NOTICE NOT RECEIVED.
WHILE DRIVING VEHICLE HEADLIGHTS WENT OUT COMPLETELY, COULD NOT SEE DUE TO AN ELECTRICAL SHORT. *AK
SEATS PROTRUDE OUT TOO FAR IN THE BACK AREA, PREVENTING PASSENGER'S FROM SITTING BACK, ALSO CAUSES HEADREST TOO SIT BACK TOO FAR.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Cadillac Deville → · Every Deville year → · How the figures are calculated →