Filed Nov 3, 19958,946 vehiclesGeneral Motors Corp.
Defect. THESE VEHICLES WERE SHIPPED WITH BOTH THE SUPPLEMENTAL INFLATABLE RESTRAINT CAUTION LABEL AND A ROOF RACK CAUTION LABEL INSTALLED ON THE SAME SIDE OF THE SUN VISOR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO.208, "OCCUPANT CRASH PROTECTION."
Risk. CONSEQUENCE OF NON-COMPLIANCE: OPERATORS COULD FAIL TO NOTICE AND HEED THE WARNING LABELS.
Remedy. A NEW ROOF RACK CAUTION LABEL, WITH INSTALLATION INSTRUCTIONS, WILL BE SENT DIRECTLY TO OWNERS. OWNERS WILL INSTALL THE LABEL OR HAVE THEIR DEALER INSTALL THE LABEL FOR THEM.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Steering
Filed Aug 2, 2021137,831 milesNC
The contact owns a 1996 Buick Roadmaster. The contact stated that while driving at an unknown speed, the steering wheel was steering to the left while the vehicle was going to the right as well as while steering to the right the vehicle was going to the left. The dealer or independent mechanic was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 137,831. Invalid VIN provided.
Structure › Body
Filed Dec 8, 2018165,983 milesTX
I WAS ON THE WAY HOME THE CAR STARTED TO MAKE A GRINDING TYPE OF NOISE AS WELL AS A BOUNCE AND CAME TO A STOP A A RED LIGHT TO TURN LEFT AND AS I WAS TURNING LEFT MY RIGHT FRONT TIRE FELL OFF BOUNCING AWAY BENT MY FRONT PASSENGER FENDER AS WELL AS TRIM I HAD TO PAY A TOW TRUCK $150 TO TAKE MY CAR TO MY HOUSE TO FIX ALL 5 WHEEL STUDS ALSO WHEN I BOUGHT THE CAR THE SEAT BELT DOESN'T CLICK TO STAY IN POSITION THE INTERIOR LIGHTS DON'T TURN OFF I HAVE TO DISCONNECT THE BATTERY SO THE CAR WON'T DIE OVER NIGHT AND NOW THE ENGINE DOESN'T NOT WANT TO TURN OVER AS IT DID BEFORE I HAVE CHANGED THE DISTRIBUTIOR CAP SPARK PLUGS AND WIRES COMPLETE OIL CHANGE ENGINE TRANSACTION TRANSFER CASE OIL IN THE REAR AXEL AND OXYGEN SENSORS AND THE CAR IS STILL HAVEING TROUBLE TO TURN AND STAY ON JUST IN IDEL AND ON TOP OF THAT THE CLUSTER DOESN'T NOT MARK MY SPEED AND THE GAS METER IS MORE OR LESS A QUARTER OFF MARKING I HAVE MORE THEN WHAT I DO HAVE
Steering › Gear Box (other Than Rack and Pinion)
Filed Dec 10, 200720,000 milesIL
CAR ALL OF A SUDDEN DARTS LEFT THEN HAS A LARGE AMOUNT PLAY IN STEERING . THEN IT MAY NOT DO IT FOR FOUR OR FIVE DAYS THEN IT MAY GO THE OTHER WAY. THIS IS A HIGH MILEAGE CAR BUT I SEE WHERE THERE IS ANOTHER ONE LISTED AS DOING THE SAME THING. *TR
Suspension › Front › Control Arm › Lower Ball Joint
Filed Nov 29, 2006202,550 milesCA
THE LOWER CONTROL ARM BALL JOINT BROKE OFF WHEN I STARTED TO DRIVE THE CAR IN A PARKING LOT ON OCTOBER 31, 2006. I HAD TO HAVE A NEW LOWER ARM AND BALL JOINT INSTALLED ON THE CAR SINCE A BOLT HAD SHEARED HOLDING THE BALL JOINT TO THE ARM. BUICK HAD A PREVIOUS RECALL ON THIS, BUT MY CAR WAS SUPPOSEDLY BUILT WITH A LATER SERIAL NUMBER. I HAVE THE BROKEN ASSEMBLY STORED IN MY GARAGE. *JB
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 5, 200656,600 milesMA
UPON LEAVING FOR WORK IN THE MORNING, MY 1996 BUICK ROADMASTER WITH 56,600 MILES WOULD NOT START. I HAD THE CAR TOWED TO A LOCAL AUTO REPAIR GARAGE. WENT TO PICK UP CAR A COUPLE OF DAYS LATER AND THE MECHANIC TOLD ME I WAS LUCKY THERE HAD NOT BEEN A FIRE OR EXPLOSION DUE TO THE SMOLDERING FUEL PUMP AND MELTED WIRING HARNESS INSIDE THE FUEL TANK. HE GAVE ME THE PART. I THOUGHT THAT GENERAL MOTORS WOULD BE INTERESTED IN HEARING ABOUT THIS DEFECT AS I WAS SURE THAT MANY OTHER ROADMASTERS ARE STILL ON THE ROAD. I CALLED THE CUSTOMER RELATIONS DEPT. ON 6/27 AND RELATED THIS SAFETY CONCERN AND ALSO SENT AN E-MAIL TO THEM ON THEIR WEBSITE OFFERING TO SEND PICTURES OF THIS PART. AS OF TODAY, 7/6/06, I HAD NOT HEARD FROM ANYONE SO I CALLED AGAIN. I EMPHASIZED MY CONCERNS AGAIN AND ALSO REQUESTED TO BE COMPENSATED FOR THIS REPAIR AS I FELT THIS WAS NOT A NORMAL WEAR AND TEAR PROBLEM, BUT A DEFECT PROBLEM. I WAS TOLD THAT THE VEHICLE WAS TOO OLD. I TOLD THEM THAT I DID NOT REALIZE THERE WAS A TIME LIMIT ON PEOPLE'S SAFETY AND WELL BEING. I ALSO TOLD THEM THAT I WAS DISAPPOINTED THAT NO ONE AT GM WAS INTERESTED IN SEEING THIS PART OR PICTURES. THEY COULD BE RELYING ON THE FACT THAT THE GAS TANK IS UNDER A VACUUM, BUT IN THIS CASE, THE PUMP WAS ACTUALLY SMOLDERING AND IF I HAD HAPPENED TO STOP AND GET GAS WHILE THIS WAS SMOLDERING AND REMOVED THE GAS CAP AND ADDED THE THIRD ELEMENT, OXYGEN, THERE VERY WELL COULD HAVE BEEN A FIRE OR EXPLOSION. THIS IS AN ORIGINAL GM PART AND I FIND IT HARD
Suspension › Front › Control Arm › Lower Ball Joint
Filed May 2, 200684,000 milesCA
DRIVING ON SAN PABLO DAM RD JUST PAST APPIAN WAY AT ABOUT 30-35 MPH THE RIGHT FT TIRE FOLDED UP UNDER THE CAR THE LOWER BALL JOINT FAILED AND SNAPPED IN HALF. *JB
Power Train › Automatic Transmission
Filed Sep 8, 2005142,000 milesVA
SINCE NEW THIS 1996 BUICK ROADMASTER STATION WAGON HAS HAD 4 TRANSMISSIONS INSTALLED IN IT. THIS PARTICULAR CAR HAS THE FACTORY INSTALLED 5000LB TOW PACKAGE. THIS CAR USES THE GM, 4L60E, 4 SPEED, ELECTRONIC TRANSMISSION. ACCORDING TO THE ORIGINAL OWNER, THE 4L60E TRANSMISSION WENT OUT WHEN IT ONLY HAD ROUGHLY 40,000 MILES ON IT. HE TOLD ME THE 2ND TRANSMISSION WENT OUT 40,000MILES AFTER IT WAS INSTALLED. THE PREVIOUS OWNER TOLD ME HE HAD THE 3RD TRANSMISSION INSTALLED WHEN THE CAR HAD 85,000 MILES ON IT. I BOUGHT THE CAR WITH 119,000 MILES ON THE ODOMETER, AND THE 3RD TRANSMISSION FAILED WHEN THE CAR HAD 142,000 MILES ON IT. THE 4L60E TRANSMISSION IS A VERY POOR TRANSMISSION FOR THE TASK ASSIGNED. THE CAR ALREADY WEIGHS 4500LBS AND IS RATED TO TOW 5000 MORE LBS. MAKING UP ROUGHLY A 10,000LB PLATFORM. THIS TRANSMISSION FAILS IN MANY, MANY VEHICLES IT WAS INSTALLED IN REGARDLESS OF PURPOSE, USE, OR CARE. *NM
Electrical System
Filed Jan 13, 2005507 milesMA
VEHICLE IS EXPERIENCING PROBLEMS WITH THE AUTO DOOR LOCKS, AND THE COURTESY LIGHTS. OWNER HAS CONTACTED THE MANUFACTURER WHO SAYS THERE IS NOTHING THEY CAN DO. PROVIDE FURTHER DETAILS. *NM
Tires
Filed Feb 21, 2004CA
I ACQUIRED A CAR WITH FOUR NEW TIRES ARIZONIAN R/S,A/S. THE TIRES SAY TRACTION A TEMPERATURE B WEAR 360. UTQG GRADING SAYS TRACTION B TEMPERARURE C WEAR 240. WHY SUCH A VARIANCE? I WOULD NEVER RUN A TIRE WITH YOUR GRADING. I FEEL WEARY UNSAFE. *JB
Electrical System › Wiring
Filed Dec 10, 200338,000 milesNC
WHILE BACKING IN VEHICLE STALLED. VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. SERVICE TECHNICIAN STATED, WIRING HARNESS NEEDED REPLACEMENT. *AK WIRES INSIDE THE GAS TANK BURNED AND MELTED PLASTIC AT THE FUEL TANK HOOK UP. THIS COULD'VE BLOWN UP AND KILLED SOMEONE. CONSUMER WOULD LIKE A REFUND FOR THE WIRING HARNESS. *PH
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 24, 200379,125 milesMT
FUEL PUMP FAILED & VEHICLE WOULD NOT START, VEHICLE TOWED TO SHOP, MECHANIC FOUND SHORTED FUEL PUMP DUE TO LOOSE WIRING THAT CAUSED ARCING IN TANK FOR SOME TIME. MECHANIC STATED THAT WIRING MAY NOT HAVE BEEN HOOKED UP PROPERLY AT FACTORY. *JB
Steering › Column
Filed Jan 24, 2003IN
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. THE STEERING WHEEL WILL WANDER OFF TO THE LEFT AND WILL PULL TO THE RIGHT OF THE ROAD. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Electrical System › WiringCrash
Filed Dec 18, 2002VA
96 BUICK ROADMASTER WAGON DRIVER'S SIDE DOOR CATCHES FIRE AND DESTROYS CAR! INTERNAL DOOR FIRE.
Suspension › Front
Filed Apr 30, 2002NM
DUE TO MISALIGNMENT TIRES ARE WEARING.*AK
Electrical System › Horn
Filed Jan 28, 2002NY
HORN FAILS TO OPERATE INTERMITTENTLY BECAUSE THE BUTTON TO ACTIVATE HORN IS DIFFICULT TO PRESS. DEALERSHIP HAS NOT EXAMINED VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Visibility › Power Window Devices and Controls
Filed Nov 20, 2001KY
BOTH FRONT AND REAR PASSENGERS' SIDE WINDOWS FAIL TO OPERATE WITHIN ONE TO TWO WEEKS APART. DEALER WAS NOTIFIED, AND INFORMED CONSUMER WARRANTY EXPIRED, AND VEHICLE NOT COVERED UNDER A RECALL. VEHICLE TAKEN TO A INDEPENDENT REPAIR SHOP FOR REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Engine and Engine Cooling › Engine › Gasoline
Filed Aug 9, 2001LA
WHEN ENGINE IS SUBSTANTIALLY WET POWER STEERING IS LOST. THERE IS NO PRIOR WARNING. DEALER WAS UNABLE TO PROVIDE REMEDY, BUT HAS RECOGNIZED THE DEFECT.*AK
Tires › Tread/Belt
Filed Apr 9, 2001LA
LEFT REAR TIRE LOST A LARGE SECTION OF THE TREAD LAYER CAUSING MINOR DAMAGE TO THE VEHICLE, AS TIRE WAS BEING REPLACED CONSUMER WAS TOLD THAT ANOTHER TIRE WAS SHOWING SIGNS OF TREAD SEPARATION AS WELL, CONSUMER HAD ALL 5 CONTINENTAL GENERAL SEAL TIRES (225/75/15) BE REPLACED INCLUDING SPARE TIRE. *JB
Seats
Filed Mar 13, 2001PA
WHEN MAKING A TURN, DRIVER'S SEAT WILL SHIFT IN DIRECTION OF TURN. *AK *SLC
Vehicle Speed Control
Filed Mar 13, 2001PA
WHEN COMING TO A COMPLETE STOP VEHICLE WILL SURGE FORWARD, ENGINE REVS. *AK *SLC
Steering › Hydraulic Power Assist › Pump
Filed Feb 27, 2001TX
WHILE DRIVING STEERING CONTROLS OF THE VEHICLE WILL LOCK UP. WATER PUMP LEAKS ON TO THE BELT WHILE DRIVING AT LOW SPEED AND WHEN MAKING A SHARP TURN . BELT SLIPS, AND LOCKS UP POWER STEERING. *AK
Steering › Hydraulic Power Assist › Pump
Filed Feb 12, 2001MS
ONLY IN WET WEATHER CONDITIONS POWER STEERING LOCKS UP WHEN BELTS GET WET UNDER HOOD. BUICK HAS NOT BEEN CONTACTED.*AK
Tires › Tread/Belt
Filed Oct 18, 2000KY
GENERAL TIRES EXPERIENCED LUMPS ON THE TREAD AND THUMPING. *SLC
Fuel System, Gasoline › Delivery
Filed Oct 6, 2000IL
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Engine and Engine Cooling › Cooling System
Filed May 12, 2000IL
COOLANT LEAKS FROM THE BOTTOM OF THE WATER PUMP ONTO VIBRATION DAMPER AND POWER STEERING BELT, CAUSING LOSS OF CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK
Steering
Filed Feb 7, 2000NY
STEERING AND FRONT END SUSPENSION EXPERIENCES CONTINUED PROBLEMS/FAILURES WHICH HAVE RESULTED IN REPAIRING/REPLACING MOST OF THE FRONT END PARTS. YH
Unknown or Other
Filed Jan 21, 2000PA
SERVICE ENGINE LIGHT CAME ON. YH
Electrical System › Wiring › Front Underhood
Filed Jan 15, 2000VA
WHEN IGNITION KEY IS IN "RUN" POSITION, "ARCING" AS EVIDENCED BY INTENSE STATIC ON THE AM RADIO, IS TAKING PLACE. WHEN KEY IS IN "ACCESSORY" POSITION, NO STATIC IS PRESENT AND AM RADIO FUNCTIONS NORMALLY. MADE THREE ATTEMPTS TO HAVE ORIGINAL DEALER DIAGNOSE PROBLEM. REFUSED TO EVEN INVESTIGATE. TOOK VEHICLE TO PRESENT OWNER, WHOSE SERVICE ADVISOR, WHEN PRESENTED WITH PROBLEM BY ACTUALLY LISTENING TO THE STATIC, ADMITTED THAT, "THAT SHOULD NOT HAPPEN." DEALER REPLACED RADIO. OBVIOUSLY, NO CHANGE. RADIO IS NOT THE PROBLEM, JUST THE "MESSENGER" AND IS PROVIDING THE EVIDENCE OF A POTENTIAL FIRE HAZARD. SERVICE MANAGER REFUSED TO INVESTIGATE FURTHER. CONTACTED BUICK (FILE 9901-07-953). THEY ALSO REFUSED TO INTERVENE. I HAVE ATTEMPTED TO ISOLATE PROBLEM BY DISCONNECTING INDIVIDUAL POWER TO BLOWER, FUEL PUMP, ETC., TO NO AVAIL. I AM CONCERNED THAT, EVENTUALLY, WHATEVER IS ARCING WILL CAUSE ENOUGH HEAT TO START A FIRE. CAN YOU HELP? *AK
Engine and Engine Cooling › Cooling System
Filed Mar 24, 1999NJ
DUE TO DEFECTIVE WATER PUMP WHICH LEAKED AND SPRAYED UNTO THE POWER STEERING BELT, POWER STEERING BECAME INOPERATIVE AND ALMOST RESULTED IN A LOSS OF CONTROL. *AK
Visibility › Glass, Side/Rear
Filed Jan 19, 1999IL
REAR QUARTER GLASS REPLACED SEVERAL TIMES, DUE TO LOOSENESS OR BLOWING OUT OF VEHICLE.
Engine and Engine Cooling › Engine › Gasoline
Filed Oct 29, 1998PA
VEHICLE STALLS AFTER GOING THROUGH A PUDDLE OF WATER. IT WOULD LOSE POWER. *AK
Wheels › Lugs/Nuts/Bolts/Studs
Filed Dec 2, 1997NC
WHEEL STUDS BROKE OFF CAUSEING WHEEL TO FALL OFF FROM VEHICLE.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 6, 1997FL
BRAKING ACTION OCCURRED, PEDAL DOWN SHIFTS (FEELS LIKE SECOND), EXTREME VARIATIONS IN STOPPING DISTANCE. *AK
Tires › Temporary/Emergency Spare Tire
Filed Oct 27, 1997CA
SPARE TIRE SUPPLIED WITH THE VEHICLE IS UNSAFE BECAUSE OF THE SMALL SIZE, UNSAFE TO TOW TRAILER EVEN THOUGH CAR IS EQUIPPED WITH TOWING PACKAGE.
Vehicle Speed Control › Cables
Filed Oct 14, 1997IL
THROTTLE CABLE FAILED, RESULTING IN UNWANTED ACCELERATION.
Seats
Filed Aug 8, 1997WI
BACKREST ON THE PASSENGER'S SIDE IS ANCHORED AND CAN BE RAISED AND LOWERED, THERE IS NOTHING TO HOLD THE BACKREST IN PLACE ON THE DRIVER'S SIDE. THE POTENTIAL FOR INJURY WHILE IN ACCIDENT IS GREAT.
Seats › Front Assembly › Recliner
Filed Aug 1, 1997WI
DRIVER'S SIDE BACKREST IS NOT ANCHORED, FLOPS BACK AND FORTH DURING NORMAL DRIVING.
Air Bags › FrontalCrash3 injured
Filed May 22, 1997CA
CONSUMER WAS DRIVING AT APPROX 35 MPH, HEADING NORTH, MIDDLE LANE, ANOTHER DRIVER IN A TRUCK WAS IN RIGHT LANE MADE A U-TURN IN FRONT OF CONSUMER'S VEHICLE, CAUSING CONSUMER TO HIT TRUCK ON LEFT DRIVER'S SIDE HEAD-ON, AIRBAG DID NOT DEPLOY, CAUSED A SERIES OF INJURIES. *AK
Seat Belts › Front › Anchorage
Filed Apr 17, 1997CA
SEAT BELTS ARE TURNING IN LOCK POSITION.
Equipment › Mechanical › Carrier/Rack
Filed Apr 10, 1997CA
FRONT BAR ON ROOF RACK CAME LOOSE.
Suspension › Front
Filed Apr 10, 1997CA
FRONT END MISALIGNED.
Exterior Lighting › Headlights › Switch
Filed Apr 9, 1997LA
WHILE DRIVING HEADLIGHTS WENT OUT DUE TO A DEFECTIVE HEADLIGHT SWITCH. *AK
Vehicle Speed Control
Filed Mar 21, 1997NJ
VEHICLE RACES AROUND 10MPH, LURCHES AND PULL FORWARD UPON COMPLETING A STOP. *AK
Visibility › Windshield
Filed Mar 19, 1997MA
UNABLE TO SEE CLEARLY THROUGH THE WINDSHIELD DUE TO GLARE REFLECTION FROM THE SUN.
Vehicle Speed Control › CablesFire
Filed Mar 10, 1997TN
WHILE DRIVING ACCELERATOR CABLE RUBBED UP AGAINST THE WIRING HARNESS DUE TO CABLE BEING INCORRECTLY ROUTED BY BUICK, CAUSING AN ELECTRICAL SHORT, RESULTING IN A FIRE. *AK
Service Brakes, Hydraulic › Foundation Components
Filed Mar 5, 1997VA
BRAKES FAILED.
Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Feb 12, 1997CA
POWER STEERING HOSE COUPLING FAILED TWICE.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 15, 1996IL
WHILE DRIVING 55MPH TO 70MPH THE ABS LIGHT COMES ON. PLEASE DESCRIBE. *AK
Power Train › Automatic TransmissionCrash
Filed Sep 27, 1996MO
VEHICLE WAS LEFT IN IDLE POSITION WITH ENGINE RUNNING, JUMPED OUT OF PARK INTO DRIVE, IMPACT 12:00 POSITION. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 7, 1996NJ
WHILE DRIVING THE ABS BRAKES LOCKED UP WHILE MR. COOK'S FOOT WAS ON THE ACCELERATOR ,THE BRAKES CAME ON WHICH CAUSED THE VEHICLE TO LOSE CONTROL. PLEASE GIVE MORE INFORMATION.*AK
Complaints 1-50 of 52, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 10, 1996. Source: NHTSA Office of Defects Investigation.