1998 Buick Park Avenue

High concern

Owners filed 246 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine › gasoline. It has been recalled 2 times.

When it fails
020k40k60k90k120k200k

83 complaints record an odometer reading. Failures cluster around 60,00075,000 miles; the median is 72,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Engine › Gasoline28
0160
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe21
000
Engine and Engine Cooling › Engine19
030
Engine and Engine Cooling13
010
Seat Belts11
101
Fuel System, Gasoline11
010
Unknown or Other6
200
Steering › Hydraulic Power Assist System6
000
Seat Belts › Front › Retractor6
000
Electrical System6
020

2 safety recalls

Part 573 reports
Fuel System, Gasoline › Delivery04V090000
Filed Feb 24, 2004910,873 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. A LEAK CAN ALLOW FUEL TO ENTER THE INTAKE MANIFOLD THROUGH A VACUUM LINE. IF THE ENGINE DOES NOT START WHEN CRANKED, THE FUEL FROM THE LEAKING REGULATOR AND A MISTIMED SPARK CAN CAUSE A BACKFIRE.

Risk. THE BACKFIRE CAN RUPTURE THE INTAKE MANIFOLD. THE RUPTURE OF THE INTAKE MANIFOLD CAN DISPLACE A FUEL LINE, PULLING AN INJECTOR OUT OF PLACE, AND CAUSING A FUEL LEAK AND POSSIBLE FIRE.

Remedy. DEALERS WILL INSTALL NEW FUEL PRESSURE REGULATORS WITH IMPROVED DIAPHRAGMS. THE RECALL WILL BE CONDUCTED IN PHASED MAILINGS. PHASE 1 BEGAN ON JUNE 30, 2004, AND PHASE 2 BEGAN ON SEPTEMBER 30, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, OLDSMOBILE AT 1-800-630-6537, OR PONTIAC AT 1-800-620-7668.

Seat Belts › Front › Webbing00V117000
Filed Apr 18, 200077,952 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE FRONT SEAT SHOULDER BELTS THAT MAY TWIST, ALLOWING THE WEBBING TO BECOME JAMMED IN THE RETRACTOR.

Risk. WHEN THE SHOULDER BELT WEBBING BECOMES JAMMED IN THE RETRACTOR, THE BELT MAY BE UNUSABLE.

Remedy. DEALERS WILL INSPECT FOR THE PRESENCE OF UPDATED FRONT SHOULDER BELT BEZELS AND WHERE NECESSARY, INSTALL NEW FRONT SEAT SHOULDER BELT OPENING BEZEL KITS.

What owners reported

Newest filings
Air Bags
Filed Oct 25, 2017137,000 milesNM

TAKATA RECALL. RECEIVED POST CARD FOR AIRBAG RECALL. I CALLED THE 888 NUMBER & WENT ON THE INTERNET AS DIRECTED. NO ONE CAN IDENTIFY MY VEHICLE. THAT'S THE PROBLEM. CALL DORIS AT 1-575-208-0154 WHERE DO I GO FOR THIS RECALL LIVE IN ROSWELL, NEW MEXICO I'M AFRAID SOMETHING TERRIBLE WILL HAPPEN.

Seat Belts
Filed Feb 19, 201672,000 milesCT

TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE SEAT BELT WAS TWISTED. AS A RESULT, THE SEAT BELT FAILED TO RETRACT AND BECAME JAMMED IN THE RETRACTOR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 00V117000 (SEAT BELTS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 72,000. ...UPDATED 09/14/16 *BF CONSUMER STATED THE FRONT SEAT BELT FAILURE ON THE VEHICLE IS ENTIRELY CONSISTENT WITH THE ATTACHED RECALL NOTICE YET GM ASSERTS THAT THIS RECALL DOESN'T APPLY TO VEHICLES VIN NUMBER. UPDATED 5/30/18*JB

Seat Belts
Filed Sep 11, 2015160,000 milesNE

TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE CONTACT STATED THAT THE DRIVER AND FRONT PASSENGER SIDE SEAT BELTS WERE NOT PROPERLY RETRACTING AND DETRACTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V117000 (SEAT BELTS). THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Steering
Filed Aug 13, 2015143,960 milesIA

DRIVING DOWN THE HIWAY, HAD JUST PASSED A SEMI; THANK GOODNESS IT WAS AFTER THAT THAT MY DRIVER'S SIDE TIRE BLEW MAKING THE CAR QUITE DIFFICULT TO STEER. TOOK IT TO FIRESTONE; HAD TO HAVE BOTH FRONT TIRES REPLACED AND INSTRUCTED TO BRING IT BACK THE WEEK AFTER FOR AN ALIGNMENT. AT THAT TIME I DISCOVERED THAT BOTH NEW FRONT TIRES WERE ALREADY RUINED DUE TO THE CRADLE/FRAME ASSEMBLY WHICH WAS RUSTED OUT. THIS COST ME $863. YESTERDAY - 08/12/2015 THE FUEL PRESSURE REGULATOR WENT OUT. UPON MY INVESTIGATION I DISCOVERED THIS WAS A RECALL ISSUE. I WAS TOLD IT HAD BEEN FIXED.. ALTHO THERE WASN'T ANY CONCRETE PROOF GIVEN TO ME THAT IT HAD AS THE DEALERSHIP I CALLED WAS NOT THE DEALERSHIP THAT SAID THE ISSUE WAS RESOLVED. NOW I HAVE A CAR THAT IS COMPLETELY INOPERABLE JUST WEEKS AFTER SPENDING $863 TO HAVE ONE ISSUE RESOLVED. I FIND IT PARTICULARLY APPALLING THAT NO ONE SEEMS TO WANT TO HELP RESOLVE ANY OF THESE ISSUES.

Seat Belts
Filed Jul 15, 201420,000 milesMI

I BROUGHT THE RECALL PRINT OUT FROM THE NHTSA # 00V117000 AND THE DEALER SAID GM DOESN'T LIST MY VEHICLE, BUT WHEN YOU RUN THE VIN MY VEHICLE IS INCLUDED IN THE RECALL. I'VE HAVE EXPERIENCED PROBLEMS WITH THE PASSENGER SEAT BELT FOR YEARS AND IT NEED TO BE FIXED. THE LOCAL GM DEALER IN THE HOUGHTON LAKE, MICHIGAN AREA IS: NESTER CHEVROLET. NESTER CHEVROLET PHONE NUMBER IS: 989-422-5126. MY PASSENGERS CAN'T GET THE SEAT BELT TO FASTEN BECAUSE THE RETRACTOR WON'T EXTEND FAR ENOUGH TO BUCKLE THE BELT. THIS IS A VIOLATION OF THE SEAT BELT LAW IN MICHIGAN NOT TO WEAR A SEAT BELT. I NEED YOUR HELP! *TR

Fuel/Propulsion System
Filed Apr 18, 2013125,000 milesGA

TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE FUEL PUMP WAS REPLACED HOWEVER, THE REPAIR DID NOT REMEDY THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 128,000. *TR

Electrical SystemFire
Filed Dec 13, 2012140,000 milesOH

TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE CONTACT WAS DRIVING APPROXIMATELY 1 MPH IN A PARKING LOT WHEN THE HEATER AND REAR DEFROSTER WAS ENGAGED. THE CONTACT THEN SMELLED A BURNING ODOR FROM INSIDE THE VEHICLE AND NOTICED SMALL FLAMES EMITTING FROM THE REAR DRIVER'S SIDE WINDOW PANEL. THE ENGINE WAS TURNED OFF AND THE FIRE WAS EXTINGUISHED. THE FIRE DEPARTMENT ARRIVED AND DISCONNECTED THE DEFROSTER WIRES. THE VEHICLE WAS DRIVEN FROM THE SCENE AND WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.

Structure › Body › Door
Filed Jun 21, 2012WI

SO THERE HAS BEEN MANY TIME WERE M CAR DOORS HAVE WENT OUT AND WHEN I SAY OUT I MEAN TO THE POINT WHERE I CAN ONLY OPEN FROM THE INSIDE NOW I HAVE GONE OUT AND PAID TO HAVE THEM FIXED NOW I AT THE POINT WHERE I FEEL SOMETHING ELSE IS UP. I AM DOWN TO ONE DOOR AND THAT IS A BACK ONE SO YOU SEE THE PROBLEM. *TT

Fuel System, Gasoline
Filed Feb 17, 2012WI

FUEL PRESSURE IS INCORRECT, STALLING, HIGH AND LOW RPMS, AT STOP SIGN, INCLUDING AND NOT LIMITED TO START, DRIVING, ETC. PLEASE HELP!. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine and Engine Cooling
Filed Nov 3, 201165,000 milesDC

LOSS OF COOLANT INTERNALLY TO COMBUSTION/COMPRESSION CHAMBERS, HYDRO LOCKED ENGINE, THICK SMOKE FROM ENGINE EXHAUST, COOLANT MIXING INTO OIL, UNSTABLE TEMPERATURE REQUIRING VEHICLE STOPPAGE TO AVOID OVERHEATING/FIRE, CAR WILL NOT RUN. INTAKE MANIFOLD FAILURE AND HEAD GASKET DAMAGE. *TR

Fuel System, Gasoline
Filed May 13, 201142,000 milesTX

UPON STARTING THE VEHICLE THERE WAS A LOUD BACKFIRE AND VISIBLE SMOKE CAME OUT FROM UNDER THE HOOD. FURTHER INVESTIGATION SHOWED THAT THE PLASTIC INTAKE MANIFOLD WAS BLOWN APART. THERE WAS A STRONG ODOR OF RAW FUEL. I CONTACTED A LOCAL BUICK DEALERSHIP AND WAS TOLD THAT THERE WERE NO OPEN CAMPAIGNS CONCERNING THIS VEHICLE. I HAD THE VEHICLE TOWED TO A REPAIR FACILITY AND HAVE BEEN TOLD THAT THE REPAIR WILL COST IN THE RANGE OF $2000 - $2500 DOLLARS.

Unknown or Other
Filed Apr 14, 201148,161 milesKS

PURCHASED CAR 04/20/2006. IN JULY '09 USED CAR DEALER REPLACED INTAKE GASKET SET. (THEIR COST) IN JUNE '09 REPLACED CATALYTIC CONVERTOR & THERMOSTAT (MY EXPENSE) AUGUST '10 SAME MECHANIC REPLACED INTAKE MANIFOLD GASKET (MY EXPENSE) ODM 53405 DEC '10 I DISCOVERED ON INTERNET THERE WAS A RECALL FOR THESE PROBLEMS. CONTACTED BUICK AND JULIAN DELCOUR, VICE PRESIDENT SAID THE PROBLEMS HAD BEEN REPAIRED IN 2001 BUT UNABLE TO PROVIDE ME WITH DOCUMENTATION. NOTE: RECALL ID#56853 DATED 2/24/2004 RELATED TO FUEL SYSTEM. SEAT BELT RECALL WAS IN 2000. DELCOUR DECLINED MY REQUEST FOR REPAYMENT OF REPAIRS MADE AT MY EXPENSE. THEY NEVER RESPONDED TO ME IN WRITING, ONLY PHONE CONVERSATIONS. MY ANSWERING MACHINE RECORDED HIS LAST CALL TO ME REGARDING THE NON-PAYMENT OR RELEASE OF RECORDS. QUESTIONS TO YOU: 1-WHY COULDN'T HE PROVIDE PROOF OF REPAIRS MADE AND UNABLE TO PROVIDE THIS TO ME, I THEN AM UNDER THE IMPRESSION THAT THEY HAVE NO PROOF. 2-SHOULDN'T THEY BE HELD RESPONSIBLE AND PAY FOR MY EXPENSES? I HAVE DOCUMENTED EVERYTHING RELATED TO THIS PROBLEM AND WOULD BE ABLE TO FURNISH YOU COPIES. HOPEFULLY, THIS PROBLEM CAN BE RESOLVED WITH YOUR ASSISTANCE AND I WILL BE SENT A CHECK IN THE AMOUNT OF $931.21 PLUS $100 FOR TWO TOWING CHARGES FROM BUICK.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Mar 30, 2011KS

1998 BUICK PARK AVENUE. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE *TGW THE CONSUMER STATED THE VEHICLE BEGAN LEAKING OIL ON JULY 3, 2006. THE DEALER REMOVED AND REPLACED THE INTAKE GASKET. ON JULY 9, 2009 THE CATALYTIC CONVERTER AND THERMOSTAT WERE REPLACED AT A COST OF $ 395.91. TWO MONTHS LATER THE SAME PROBLEM RESURFACED. *JB

Structure › Frame and Members
Filed Sep 28, 201065,000 milesIN

WHILE DRIVING ON A FOUR LANE HIGHWAY, I APPLIED THE BRAKES AND THE CAR PULLED VIOLENTLY TO THE LEFT. BEING ONLY A FEW BLOCKS FROM MY REPAIR SHOP, I SLOWLY DROVE THERE. THE MECHANIC TOOK THE CAR BACK ON THE ROAD AND WHEN BRAKED, PULLED MORE VIOLENTLY TO THE LEFT. UPON INSPECTION THE FRAME, ENGINE CRADLE SECTION, HAD BROKEN. IN 30 YEARS, THE MECHANIC HAD NEVER SEEN THIS HAPPEN. THE CAR HAS ONLY 65,000 MILES AND EVEN THOUGH IT IS A 1998 BUICK PARK AVENUE IT WAS IN GOOD SHAPE. UPDATED 10/05/10 *BF PICTURES RECEIVED. UPDATED 10/07/10 UPDATED 101810 *BF UPDATED IVOQ 10/21/10*JB *TR

Engine and Engine Cooling › Cooling System
Filed Apr 22, 200985,150 milesWA

CAR OVERHEATED, ENGINE BEGAN TO RUN ROUGH,I PUT IT IN NEUTRAL AND COASTED TO A STOP OFF OF THE ROADWAY, ENGINE LOCKED UP. HAD IT TOWED TO BUICK SHOP, WAS TOLD THAT COOLANT HAD GOTTEN INTO THE ENGINE. NEEDED TO REPLACE UPPER AND LOWER INTAKE MANIFOLDS AND GASKETS, VALVE COVER GASKETS, SPARK PLUGS AND CHANGE ENGINE OIL AND FILTER. FLUSH COOLING SYSTEM. RESET TEMPERATURE GAUGE AND TEST CAR. COST ABOUT $1800. 81000 MILES ON THE CAR. *TR

Engine and Engine Cooling
Filed Nov 3, 200878,000 milesAL

1. ENGINE STALLED - SKIPPED, MISSED. LOSS OF ANTIFREEZE. FINALLY COMPLETELY DIED AND HAD TO BE TOWED. 2. OCCURRED TWICE 3. REPLACED INTAKE MANIFOLD ASSEMBLY TWICE IN LESS THAN 1 YEAR. *TR

Engine and Engine CoolingFire
Filed Sep 23, 2008120,000 milesNC

TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. WHENEVER THE CONTACT WOULD START THE VEHICLE, HHE NOTICED THAT IT WOULD TURN ON FOR SEVERAL SECONDS AND THEN IMMEDIATELY SHUT OFF. WHEN HE ATTEMPTED TO RESTART THE VEHICLE, HE HEARD A LOUD POP COMING FROM THE ENGINE. THE DEALER STATED THAT THE INTAKE MANIFOLDS NEEDED TO BE REPLACED. ON SEPTEMBER 22, 2008, WHILE DRIVING 45 MPH , THE VEHICLE WOULD NOT GAIN SPEED. THE CONTACT NOTICED SPARKS COMING FROM THE REAR OF THE VEHICLE AND PULLED TO THE SIDE OF THE ROAD. FLAMES BEGAN TO APPEAR UNDERNEATH THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE CURRENT MILEAGE WAS 130,000 AND FAILURE MILEAGE WAS 120,000. UPDATED 10/30/2008. *LJ

Seat Belts
Filed Apr 30, 2008105,000 milesNM

TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE PASSENGER SIDE SEAT LAP BELT IS LOCKED IN A POSITION AND CANNOT BE PULLED OUT TO WRAP ACROSS THE PASSENGER. NHTSA CAMPAIGN ID NUMBER 00V117000 (SEAT BELTS:FRONT:WEBBING) WAS REFERENCED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 105,000.

Engine and Engine Cooling
Filed Mar 31, 2008124 milesMI

THE PLASTIC INTAKE MANIFOLD GASKET CRACKED LIKE IT DOES ON ALL OF THE 3.8 LITRE ENGINES G.M. NEEDS TO COVER THIS EXPENSIVE REPAIR WHEN THEY HAVE KNOWN ABOUT THIS FOR SOME TIME. *TR

Fuel System, Gasoline › Delivery
Filed Mar 5, 2008133,485 milesGA

TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO VIBRATE, RUN HOT, AND MAKE SOUNDS AS IF THE VEHICLE WAS GULPING WATER. THE MOTOR LOCKED UP. WHEN THE VEHICLE WAS TURNED OFF, IT WOULD NOT RESTART. A MECHANIC EXPLAINED THAT THE MOTOR LOCKED UP BECAUSE COOLANT WAS ENTERING INTO THE MOTOR. THE FAILURE HAS OCCURRED TWICE IN THREE YEARS. THE DEALER STATED THAT NOTHING COULD BE DONE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO PAY FOR THE REPAIR. HE PAID FOR THE REPAIRS ON BOTH OCCASIONS. THE PURCHASE DATE, POWERTRAIN, AND MILEAGES WERE UNKNOWN. UPDATED 03-25-08 *BF THE DEALER STATED PERFORMED FUEL RECALL FOR THIS VEHICLE. UPDATED 03/25/08 *TR

20 of 246 complaints, reproduced as filed.

Across model years

Worst on record: 1998
YearComplaintsRecallsFiresDeathsAssessment
20058000Routine
200412020Routine
200333100Routine
200232140Routine
200157261Fatalities reported
200081370Routine
19991403220High concern
1998 — this page2462290High concern
19972193210High concern
199659341Fatalities reported
1995117130Routine
199448030Routine
1993641100Routine
199277120Routine
199192160Routine
199012100Routine

Compare every Park Avenue year →

Reading this record

A high number of complaints describe fires or crashes.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 24, 2004. Source: NHTSA Office of Defects Investigation.