Owners filed 33 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
5
0
0
0
Engine
3
0
0
0
Electrical System › Horn
3
0
0
0
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
2
0
0
0
Engine and Engine Cooling › Engine
2
0
0
0
Engine and Engine Cooling
2
0
0
0
Wheels
1
0
0
0
Visibility › Defroster/Defogger/Hvac System › Rear Window
1
0
0
0
Unknown or Other
1
0
0
0
Suspension › Rear
1
0
0
0
1 safety recall
Part 573 reports
Latches/Locks/Linkages › Trunk Lid › Lock02V328000
Filed Dec 9, 200243,980 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN PASSENGER VEHICLES, THE EMERGENCY TRUNK RELEASE HANDLE MAY BE INSTALLED OR FORCED OUT OF THE PROPER POSITION.
Risk. IF THE CABLE IS OUT OF THE PROPER POSITION, IT COULD INCREASE THE FORCE REQUIRED TO ACTIVATE THE EMERGENCY TRUNK RELEASE HANDLE AND A PERSON TRAPPED IN THE TRUNK MAY NOT BE ABLE TO RELEASE THE TRUNK LATCH USING THE EMERGENCY TRUNK RELEASE HANDLE.
Remedy. DEALERS WILL SECURE THE EMERGENCY TRUNK RELEASE CABLE TO ENSURE THAT THE EMERGENCY TRUNK RELEASE HANDLE OPERATES PROPERLY. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300.
What owners reported
Newest filings
Tires
Filed Dec 18, 2024KS
New tires installed on vehicle 12/10/24. Passenger rear tire blew out at 65mph on interstate on 12/16/24. Car was able to be controlled, some damage to vehicle. Could have resulted in severe injury and/or death.
Engine
Filed Oct 26, 201660,000 milesMI
TL* THE CONTACT OWNS A 2003 BUICK PARK AVENUE. WHILE DRIVING AT ANY SPEED THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED OIL DRIPPING DOWN ON THE SPARK PLUGS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD GASKET WAS LEAKING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 06/02/17*LJ UPDATED 06/27/18*JB
Power Train
Filed Oct 12, 201684,000 milesNY
TL* THE CONTACT OWNS A 2003 BUICK PARK AVENUE. WHILE DRIVING 25 MPH, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO MALFUNCTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Tires
Filed Aug 19, 2016172,542 milesVA
ABNORMAL WEAR PATTERN, LOW MILEAGE, NEW TIRE < 8 MONTHS SERVICE, ALIGNMENT CHECK / GOOD, TIE RODS, BALL JOINTS, SHOCKS LIKE NEW. TIRE CORD/ BELTS BARE EXPOSED ON OUTSIDE EDGE OF TIRE 1/3 OF CIRCUMFERENCE. WORN SMOOTH, NO CUPPING. POSSIBLE RUBBER COMPOUND ISSUE. ONLY ABNORMAL WEAR FOUND ON 1/3 OF TIRE ROTATION. TIRE MANUFACTURE PIRELLI, NEAR ZERO M/S P235/55ZR 17, DOT NS EK F661 5014 ESTIMATED <10,000 MILES PICTURES AVAILABLE
Engine
Filed Aug 10, 201666,000 milesWI
FRONT CENTER MOTOR MOUNT FAILED @ 66KMILES.
Electrical System
Filed Oct 28, 201545,940 milesCA
IN SAN DIEGO UNION PAPER DATED 10/28/2015, THERE IS A RECALL ON GM CARS HAVING THE 3.8 LITER ENGINE. IT INVOLVES VEHICLES HAVING THIS ENGINE. THE PROBLEM IS INTAKE MANIFOLD LEAKING OIL. THIS WAS FOUND BY THE SMOG STATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Electronic Stability Control (esc)Crash
Filed Jul 15, 2015140,000 milesNV
I WAS DRIVING HOME FROM WORK. SUDDENLY LIGHTS STARTED GOING OFF ON MY DASHBOARD INDICATING THAT MY ABS, TRACTION CONTROL, AND SATIABILITY CONTROL WERE OUT. NOT BEING ABLE TO STOP ON THE HIGHWAY OR CONTACT SOMEONE TO GIVE ME A LIFT HOME I PROCEEDED TO THE NEAREST BUICK DEALERSHIP TO SEE WHAT THE ISSUE WAS. DURING THE JOURNEY THE LIGHTS TURNED OFF, BUT THINKING IT WAS AN ELECTRICAL PROBLEM I STILL HEADED TOWARDS THE DEALERSHIP. THE CAR WAS LOOKED AT BY A SERVICE TECH. I WAS TOLD MY BRAKE MODULE COMPUTOR WAS OUT AND I NEEDED A REPLACEMENT. THE COST WAS ROUGHLY $1200, KNOWING I COULDN'T AFFORD IT, I ASKED IF THEIR WAS A SAFELY RECALL. THEIR WAS NOT. I ASKED IF THE VEHICLE WAS SAFE TO DRIVE HOME, THE MAN SAID HE DIDN'T SEE WHY NOT. THINKING THIS MEANT MY BRAKES WERE FINE AND NOTING THAT THE LIGHTS WERE NOW OFF, I LEFT AND DROVE FOR ABOUT AN HOUR OR LESS TOWARDS HOME, I WAS ROUGHLY 9 MILES AWAY FROM MY HOME WHEN I REALIZED I WAS VEERING INTO THE OTHER LANE INTO ANOTHER CAR ON MY RIGHT. I APPLIED THE BRAKES AND ATTEMPTED TO STEER MY CAR OUT OF THE WAY, BUT BOTH OF OUR MIRRORS HIT, MY CAR THEN PROCEEDED TO SPIN OUT ON CONTROL COUNTERCLOCKWISE. FORTUNATELY NO ONE WAS HURT AND NO REPORTABLE DAMAGE WAS DONE. BUT IT WAS STILL VERY UNPLEASANT AND COULD'VE BEEN A LOT WORSE. I KNEW I COULDN'T DRIVE IT BACK 65 MILES TO THE DEALERSHIP SO I HAD IT SERVICED AT A LOCAL MECHANIC SHOP IN MY HOME TOWN. I ASKED HIM WHY I SPUN OUT WHEN DOING THE EMERGENCY MANEUVER. HE TOLD ME AS WELL AS THE COMPUTER
Engine
Filed Mar 13, 2014137,326 milesCA
MY SISTER WAS THE PREVIOUS OWNER. THE ENGINE SHUTS DOWN COMPLETELY. THIS HAS OCCURRED WHILE AT A STOP LIGHT, WHILE DRIVING 40 MPH DOWN A CITY STREET. FORTUNATELY, I HAVE BEEN ABLE TO PULL OVER OR THE MIRACULOUSLY THE VEHICLE RE-STARTED QUICKLY. THESE SYMPTOMS ARE IDENTICAL TO THE SYMPTOMS OF THE OTHER GM RECALLED VEHICLES. *TR
Tires
Filed May 31, 2012FL
I HAVE A PROBLEM WITH A SET OF UNIROYAL TIRES THAT I PURCHASED 2 YEARS AGO, WITHIN 11,000 MILES THE FIRST SEPARATED, AT 22,763 THE SECOND TIRE SEPARATED, AT 30,875 THE THIRD TIRED SEPARATED. THESE TIRES SHOULD BE INVESTIGATED, WHO KNOWS HOW MANY MORE TIRES ARE DEFECTIVE THAT ARE BEING USED BY UNKNOWING DRIVERS. *TR
Engine and Engine Cooling › Engine
Filed Jan 6, 2011108,600 milesVA
TL*THE CONTACT OWNS A 2003 BUICK PARK AVENUE ULTRA. THE CONTACT STATED THAT THERE WAS A LEAK FROM THE ENGINE INTAKE WHICH WAS REPAIRED BY THE DEALER. THREE MONTHS LATER, THE FAILURE OCCURRED AGAIN. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM. THE ENGINE MANUFACTURER HAD GONE OUT OF BUSINESS. THE FAILURE MILEAGE WAS 108,600 AND THE CURRENT MILEAGE WAS 110,200.
Engine and Engine Cooling › Exhaust System
Filed Nov 25, 201080,000 milesNC
2003 PARK AVE ULTRA 3.8L SERIES II ENGINE OIL LEAK, SMELL OF BURNT OIL CONCERNED ABOUT ENGINE FIRE. LEAKS ABOUT 1 QUART OF OIL BETWEEN OIL CHANGES. *TR
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 11, 2010NY
2003 PARK AVENUE S10 APPROPRIATE HANDLING-LETTER FROM REGARDING BUICK PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE NEEDS A NEW MUFFLER AT A COST OF $500.00. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. ALSO, THE VIEW SCREEN FOR THE TEMPERATURE/AIR DIRECTION WAS BARELY READABLE. *JB UPDATED 10/22/10*JB
Engine and Engine Cooling › Engine
Filed Mar 17, 201035,331 milesWV
S10 APPROPRIATE HANDLING RE PROBLEMS WITH 2003 BUICK PARK AVENUE POSSIBLE SAFETY RECALL ISSUE FOR INTAKE MANIFOLD AND GASKET. *KB THE CONSUMER STATED HE RECEIVED A CALL FROM A GM EXECUTIVE ASSISTANT RESPONDING TO A LETTER THAT WAS SENT TO THEM. SHE DISMISSED THE CONSUMERS CONCERN BECAUSE HE DIDN'T TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR THE REPAIR WHEN THE PARTS FAILED A SECOND TIME. HOWEVER, BOTH TECHNICIANS WHO REPAIRED THE MANIFOLD AND GASKET WITHIN A TWO- YEAR PERIOD TOLD THE CONSUMER THE OEM REPLACEMENT PARTS WERE SUBSTANDARD. THE PARTS WERE MADE OF PLASTIC AND HAD DEGRADED.
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 3, 201035,331 milesWV
2003 BUICK PARK AVENUE. CONSUMER STATES POSSIBLE SAFETY DEFECT WITH THE INTAKE MANIFOLD AND GASKET. *TGW THE CONSUMER RECEIVED A CALL FROM A GMC EXECUTIVE ASSISTANT. THE CONSUMER STATED HIS CONCERN WAS DISMISSED BECAUSE THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR THE REPAIR WHEN THE PROBLEM OCCURRED A SECOND TIME AND WAS OUT OF WARRANTY. HOWEVER, BOTH TECHNICIANS WHO REPAIRED THE MANIFOLD AND GASKET WITHIN A TWO YEAR PERIOD STATED THE REPLACEMENT PARTS WERE SUBSTANDARD DUE TO THEM BEING MADE OF PLASTIC AND HAD DEGRADED. *JB
Wheels
Filed Aug 21, 200980,000 milesCT
TL*THE CONTACT OWNS A 2003 BUICK PARK AVENUE. THE CHROME ON THE RIMS IS PEELING OFF ALL FOUR TIRES WHICH HAS ALSO CAUSED THE TIRES TO LOSE AIR CONTINUOUSLY. THE TIRES AND RIMS WERE REPLACED. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Electrical System › Horn
Filed Jan 29, 2009MA
HORN ONLY WORKS INTERMITTENTLY. THIS SEEMS TO BE A "HIT OR MISS" SITUATION. I BROUGHT IT TO THE MECHANIC AND IT WORKED FOR HIM. *TR
Seat Belts › Front › Retractor
Filed Mar 7, 200852,000 milesMI
TL*THE CONTACT OWNS A 2003 BUICK PARK AVENUE. THE CONTACT IS EXPERIENCING FAILURE WITH THE RETRACTOR IN THE FRONT PASSENGER SEAT LAP BELTS. THE SEAT BELT MUST BE ISOLATED IN ORDER TO BE RELEASED. THE RETRACTOR WAS REPLACED UNDER WARRANTY IN AUGUST OF 2006, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY DIAGNOSED THE FAILURE AS MECHANICAL. THE MANUFACTURER STATED THAT THE SEAT BELT COULD BE REPLACED; HOWEVER, THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE COST FOR THE REPAIR WOULD BE $296. THE CURRENT MILEAGE WAS 84,000 AND FAILURE MILEAGE WAS 52,000.
Engine and Engine Cooling
Filed Feb 21, 2008NY
2003 BUICK PARK AVENUE WITH LEAKING INTAKE GASKET. CONSUMER STATES THAT DEALER TOLD HIM THIS WAS A COMMON OCCURRENCE. CONSUMER WOULD LIKE GENERAL MOTORS TO MAKE THE REPAIRS AT NO COST TO HIM. *KB
Latches/Locks/Linkages
Filed Feb 13, 200822,000 milesNY
TL*THE CONTACT OWNS A 2003 BUICK PARK AVENUE. THE POWER LOCK ON THE DRIVER'S SIDE DOOR MALFUNCTIONS. THE LOCK IS MOUNTED IN THE DRIVER'S DOOR AND HAS BECOME LOOSE, WHICH CAUSES THE SWITCH TO FLOAT AROUND IN THE DOOR. HE HAS TAKEN THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THEY COULD NOT REPLACE THE SWITCH OR REPAIR IT FOR FREE BECAUSE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 25,864. UPDATED 03-04-08 *BF
Tires
Filed Sep 4, 200753,000 milesOH
TL*THE CONTACT OWNS A 2003 BUICK PARK AVENUE. THE VEHICLE HAS GOODYEAR CONQUEST RADIAL TUBELESS, SIZE P205/75R14 TIRES. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN PULLING TO THE LEFT AND THE CONTACT WAS UNABLE TO STEER THE VEHICLE STRAIGHT. HE STATED THAT THE FRONT DRIVER SIDE TIRE HAD A RAISED RIB ON THE OUTER SIDE AND SEPARATION IN THE INTERIOR OF THE TIRE. THE CURRENT AND FAILURE MILEAGES ON THE TIRES AND VEHICLES WERE 53,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 9, 2002. Source: NHTSA Office of Defects Investigation.