Page 2 of 4 · complaints 51–100 of 164

2007 Buick Lucerne complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Electrical System
Filed Dec 4, 2014NJ

2007 BUICK LUCERNE CONSUMER WANTS THE INTERNAL MECHANISM OF THE AUTOMOBILE ADJUSTED *CN THE CONSUMER STATED GM'S RECALL FIX, WAS NOT A SOLUTION OF FIXING THE PROBLEM. *JB

Tires
Filed Nov 20, 201430,000 milesPA

PROBLEMS WITH KEEPING TIRE PRESSURE AT PROPER LEVEL. LATELY HAS GOTTEN WORSE. LOSING UP TO 10LBS OVER THE PERIOD OF A WEEK IN ONE OF THE TIRES. TWO OTHER TIRES LEAK SLOWLY. AFTER READING THE OTHER COMPLAINTS ON THIS SITE, I WILL CERTAINLY BE ELEVATING THIS WITH THE DEALER I BOUGHT THE CAR FROM TO SEE WHAT CAN BE DONE. POOR CONSTRUCTION OF WHEELS CAUSING DROPPING PRESSURE IN TIRES IS A SERIOUS PROBLEM. *TR

Wheels
Filed Nov 17, 2014MN

THE CHROME PLATED WHEELS BECOME CORRODED AND LEAK AIR AROUND THE BEAD OF THE TIRE. I HAVE HAD ALL FOUR TIRES REMOUNTED AND SEALED SEVERAL TIMES. NOW IT LOOKS LIKE I WILL HAVE TO BUY NEW WHEELS GM DEALER WON'T REPLACE THEM HAVING TO PAY FOR NEW WHEELS. THE FRONT PASSENGER WHEEL NOW LEAKS ABOUT 10 LBS OF AIR A DAY, WHICH IN MY OPINION IS A SAFETY FACTOR NOT TO MENTION THAT IT IS NOW WINTER AND IS A REAL PAIN HAVING TO PUT AIR IN THEM EVERY DAY. *TR

Electrical SystemCrash1 injured
Filed Nov 17, 201472,000 milesAZ

TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 27 MPH, THE IGNITION TURNED OFF AND CAUSED THE VEHICLE TO STALL AND CRASH INTO A TELEPHONE POLE. ALL THE WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT SUSTAINED INJURIES AND WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Electrical System
Filed Nov 10, 2014OH

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Nov 5, 201471,800 milesTX

MY CAR WAS NOT RESPONDING AS IT NORMALLY WAS AND I TOOK IT INTO MY MECHANIC. HE PUT IT UP ON THE LIFT AND DISCOVERED THAT BOTH LOWER CONTROL ARMS WERE VERY WORN AND NEEDED TO BE REPLACED IMMEDIATELY. IT TOOK HIM SEVERAL DAYS TO FIND THE LEFT CONTROL ARM. HER WENT ON LINE AND COULD NOT FIND ANY DEALER THAT HAD THE ITEM IN STOCK AND WAS TOLD THAT IT WAS NO LONGER AVAILABLE. HE WAS TOLD THAT GM HAD STOPPED MAKING THE PART. HE FOUND THAT PART AT A PARTS STORE FOR ABOUT $70 MORE THAN THE ONE PART HE WAS ABLE TO GET AT A DEALER. THE SAD PART WAS THE PART HE FOUND AT THE PARTS STORE WAS NOTABLY OF A STRONGER METAL AND BETTER CONSTRUCTION THAT THE ORIGINAL GM PART. *TR

Electrical System
Filed Oct 25, 2014IN

TL-THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

Wheels
Filed Oct 20, 2014MI

CHROME PLATED WHEELS ARE CORRODING AND/OR PEELING CAUSING LOSS OF TIRE PRESSURE. *TR

Electrical System
Filed Oct 2, 2014FL

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 24, 2014NV

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 16, 2014WV

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER COULD NOT REPAIR THE VEHICLE FOR APPROXIMATELY SIX WEEKS DUE TO THE PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Wheels
Filed Aug 30, 201450,000 milesIL

CHROME WHEELS BECOME DEFECTIVE WHEN CHROME STARTS TO FLAKE CAUSING TIRE NOT BE SEALED PROPERLY WITH RIM CAUSING TIRE PRESSURE TO LEAK AND TIRE TO GO FLAT IF NOT REINFLATED . I HAVE NEVER AD THIS PROBLEM WITH ANY OTHER CAR I'VE OWNED AND FEEL M SHOULD REPLACE AS THEY ARE DEFECTIVE. *TR

Air BagsCrash
Filed Aug 19, 201430,000 milesCA

LOST POWER & CONTROL, COLLISION WITH 5 OTHER CARS & AIRBAGS DID NOT DEPLOY. COLLISION OCCURRED IMMEDIATELY AFTER POWER LOSS & NO RECOLLECTION ON MY PART UNTIL PARAMEDICS ARRIVED & TOOK ME TO EMERGENCY ROOM. CAR WAS TOTAL LOSS. *TR

Air BagsCrash1 injured
Filed Aug 18, 2014150,000 milesOH

TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE POWER STEERING FAILED AND THE VEHICLE STALLED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. ONE INJURY WAS SUSTAINED, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Wheels
Filed Aug 17, 201436,803 milesNJ

ON THIS DATE I HAD TO TAKE THE CAR TO TRIO TIRE, THE LOCAL AUTO REPAIR STORE TO CORRECT A FLAT TIRE. AFTER SEVERAL TESTS, I WAS TOLD IT WAS A RIM FLAT DUE TO THE DETERIORATION OF THE CHROME WHEELS ON THE CAR. A BEAD SEALER WAS MADE ON THE RIM TO SEAL THE TIRE. ON 12/23/10, MILEAGE WAS 37415,ANOTHER RIM FLAT WAS REPAIRED AT THE BURNS BUICK. ALL FOUR TIRES WERE RESEALED. I WAS TOLD AT THAT TIME THIS WAS A CONSTANT PROBLEM WITH THE SAME CHROME WHEELS, BUT THERE WAS NO RECALL. THE PROBLEM CONTINUED AND ON 6/20/2013 I REPLACED ALL FOUR TIRES WITH NEW MICHELIN P235/55R17 WHICH MATCHED THE ORIGINAL TIRES FOR THIS CAR. ON 6/30/2014 TRIO TIRE HAD TO REMOVE "HEAVY CORROSION ON RIGHT REAR RIM" AND RECOMMEND REPLACING RIMS AS THEY DETERIORATED SUBSTANTIALLY. THE COST OF NEW RIMS IS PROHIBITIVE AND DOES NOT DISMISS THE SAME EVENTS OCCURRING AGAIN. WITHIN 2 1/2 YEARS MY RIMS HAVE DISSOLVED CAUSING A POTENTIAL HAZARD WHILE DRIVING AT ANY SPEED. I REQUEST YOU INVESTIGATE THESE POORLY MADE RIMS AND DECLARE A RECALL BEFORE SOMEONE DIES. *TR

Structure
Filed Aug 8, 201455,000 milesPA

SINCE I HAVEN'T BEEN KEEPING MY CAR IN A GARAGE...WATER HAS LEAKED INTO MY TRUNK AND HAS RUSTED THE SPARE TIRE AND ALL THE PARTS TO CHANGE THE TIRE. WATER HAD FILLED UP THE HOLDING PLACE FOR SPARE TIRE. I DON'T USE MY TRUNK THAT MUCH AND BY THE TIME I SAW IT MILDEW SMELL THROUGHOUT THE CAR. BEEN BUSTING MY BUTT TRYING TO CLEAN IT UP. I THINK I HAVE FIGURED OUT THAT THE WATER HAS BEEN GETTING THROUGH THE BACK LIGHT FIXTURES DOWN INTO THE TRUNK. *TR

Air BagsCrash1 injured
Filed Jul 24, 2014150,000 milesCA

FRONT END CRASH CAR TOTALED AIR BAGS DID NOT DEPLOY. *TR

Power Train
Filed Jul 9, 201420,000 milesMS

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE CODES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Electrical System
Filed Jun 3, 201469,750 milesNY

I HAVE A 2007 BUICK LUCERNE, 69,000 MILES. BACK DOOR COULD NOT BE OPENED, PASSENGER TRAPPED INSIDE. CONTACTED GM, AS I FELT THIS WAS A SAFETY CONCERN. I WAS TOLD TO GO TO BUICK DEALER & WAS A GIVEN INCIDENT NUMBER WHICH THEY PROVIDED TO MY BUICK DEALER. THIS HAS BEEN A PROBLEM WITH MANY BUICKS FOR YEARS & THEY WILL DO NOTHING. THE REPAIR WAS $400 FOR A LOCK REPLACEMENT ON THIS ONE DOOR. *TR

Engine
Filed May 13, 201484,000 milesOH

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT NOISES EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 84,400. THE VIN WAS NOT PROVIDED. UPDATED 7/31/14*CN THE OIL PRESSURE SENDING UNIT FAILED BY LEAKING OIL. UPDATED 08/07/14

Steering1 injured
Filed Apr 28, 2014WV

2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO POWER STEERING AND BRAKE FAILURE. *SMD THE CONSUMER STATED THE FAILURE OCCURRED AS SHE WAS COMING TO A STOP, AND SHE ENDED UP IN A DITCH. *JB

Equipment
Filed Apr 28, 2014MO

2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO REAR VIEW CAMERAS AND AUTOMATIC HEADLIGHTS IN ALL CARS.. *SMD

Electrical System
Filed Apr 18, 201491,000 milesMS

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE . UPDATED 6/26/14*CN THE STARTER AND IGNITION WERE REPLACED. UPDATED 07/08/14

Structure › Body
Filed Apr 14, 201473,771 milesIL

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 73,771.

Engine
Filed Apr 11, 201441,000 milesVA

AROUND OR ABOUT OCTOBER 2011, WHILE TRAVELING AT APPROXIMATELY 40 MPH, MY 2007 BUICK LUCERNE'S ENGINE SUDDENLY SHUT OFF. THIS CAUSED THE LOSS OF POWER STEERING AND BRAKES (AND AIRBAG?). FORTUNATELY, I WAS ON A SECONDARY ROAD AND MANAGED TO GET THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT ANY PROBLEM. INITIAL EFFORTS TO RESTART THE VEHICLE WERE UNSUCCESSFUL, SO I CALLED AAA FOR ASSISTANCE. AFTER ABOUT 15 MINUTES, AND BEFORE AAA ARRIVED, I WAS ABLE TO RESTART THE CAR AND DROVE HOME (IT WAS A SUNDAY). THE NEXT DAY I DROVE THE CAR TO THE DEALERSHIP WHERE I HAD PURCHASED IT (NEW) JUST OVER FIVE YEARS BEFORE (IT WAS JUST OUT OF WARRANTY). AFTER WHAT I WAS TOLD WAS A COMPLETE CHECK, NO APPARENT REASON FOR THE ENGINE QUITTING COULD BE FOUND. I DROVE THE CAR HOME AND AROUND TOWN FOR SEVERAL DAYS, WHEN THE SAME THING HAPPENED AGAIN. THIS TIME WHEN I TOOK THE CAR TO THE DEALERSHIP I TOLD MY SERVICE CONSULTANT THAT I REFUSED TO DRIVE THE CAR, WHICH I OCCASIONALLY USED TO TRANSPORT MY YOUNG GRANDCHILDREN, UNTIL THE PROBLEM HAD BEEN DIAGNOSED AND REPAIRED. WE AGREED THAT ONE OF THE MECHANICS COULD USE IT FOR HIS PERSONAL USE UNTIL THE PROBLEM REOCCURRED. AND IT DID. A FEW DAYS LATER THE DEALERSHIP INFORMED ME THAT THE CAR HAD AGAIN STALLED, THAT THE PROBLEM HAD BEEN DIAGNOSED, AND THAT THERE WOULD BE NO CHARGE WHEN I PICKED UP THE VEHICLE. THE PROBLEM, I WAS TOLD, WAS "IN A COMPUTER" THAT HAD BEEN REPLACED. I DROVE THE CAR FOR SEVERAL MONTHS AFTER THAT (BEFORE SELLING IT), AND THE PROBLEM D

Service Brakes
Filed Apr 3, 20144,044 milesLA

WHILE DRIVING AT 55-60 MPH IN 5:00 P.M. BATON ROUGE, LA TRAFFIC ON JOOR ROAD, I HEARD THE DOORS AUTOMATICALLY LOCK, THEN THE ENGINE DIED, I LOST POWER INCLUDING STEERING, BRAKES, AND ALMOST CAUSED A TERRIBLE PILE-UP AS MY CAR STOPPED IN HEAVY TRAFFIC. I HAD NO ABILITY TO STEER, BRAKE, NO POWER. I WAS AT THE MERCY OF GOD AND THIS DEAD CAR, PRAYING THAT NO ONE WAS KILLED. I EVENTUALLY WAS ABLE TO COAST TO A STOP. OTHER VEHICLES WERE ABLE TO MOVE TO OTHER LANES, ABANDONING ME TO THE RIGHT HAND LANE OF TRAFFIC. I CALLED ONSTAR AND THEY SHOULD HAVE THE RECORDING OF THE CONVERSATION, THE TERROR I WAS IN, AND THEIR INSTRUCTIONS. I HAVE 4 RECORDED INCIDENCES OF THE REPETITIVE NATURE OF THIS VEHICLE MALFUNCTION. I CAN PROVIDE DETAILS OF ALL INCIDENCES, FOLLOW-UPS WITH GM, AND EVENTUALLY HAVING TO PAYOFF THE PIECE OF "JUNK" AT A LOSS OF OVER $20,000. MY LAST GM PURCHASE. I HAVE SINCE BEEN DRIVING TOYOTAS. MY EXPERIENCES WITH GM MANAGEMENT WAS HORRIFIC. *TR

Air Bags
Filed Apr 2, 201455,000 milesME

I BOUGHT THE CAR A 2007 IN SEPTEMBER OF 2012 WITH 50000 MILES. WHEN DRIVING VARIES SPEEDS AND WHEN THE DRIVERS SEAT IS MOVED THE AIR BAG LIGHT WILL COME ON AT RANDOM. EVERY TIME IT COMES ON KNOW IT LASTS LONGER THAN BEFORE. HAVE TALKED TO SEVERAL PEOPLE AND THEY SAID THAT IF ITS ON AND I GET IN A ACCIDENT THE AIRBAGS MAY NOT WORK? WOULDN'T THAT BE A SAFETY ISSUE? *TR

Steering
Filed Apr 1, 201422,000 milesFL

WHEN MAKING TURNS IN WET WEATHER, ESPECIALLY IF THERE IS A SMALL AMOUNT OF STANDING WATER, THE POWER STEERING FAILS COMPLETELY. WHEN THIS HAPPENS THE VEHICLE IS ALMOST IMPOSSIBLE TO CONTROL. *TR

Electrical System
Filed Mar 28, 201486,000 milesWA

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Wheels › Rim
Filed Jan 26, 201475,000 milesPA

I WISH TO FILE A COMPLAINT REGARDING THE FLAKING OF THE CHROME RIMS ON OUR 2007 BUICK LUCERNE CXL. I THINK IT IS A SAFETY ISSUE SINCE THE TIRE PRESSURE DROPS. WHEN I PURCHASED THE TIRES IN MAY, 2013, AT FLYNN TIRE IN PITTSBURGH, IT WAS POINTED OUT THAT THE CHROME CLAD FINISH WAS COMING OFF THE RIMS, AND THEY EVEN HAD TROUBLE BALANCING THE NEW TIRES. MY TIRE PRESSURE DROPS SO I HAVE TO PUT AIR IN THE TIRES EVERY 3 TO 4 DAYS. WE HAVE ONLY OWNED THE CAR SINCE JANUARY, 2012. IT WAS PURCHASED AT COLUSSEY CHEVROLET IN BRIDGEVILLE. IT WAS A CERTIFIED VEHICLE SO I FEEL THEY SHOULD HAVE CHECKED IT OUT AND REALIZED THE WHEELS WERE STARTING TO FLAKE. I SPOKE TO GM REP. AT 1-866-790-5700, EXT. 21733 IN AUGUST, 2013, AND WAS ASSIGNED GM FILE NO. 71-1235298454. SHE SPOKE TO THE SERVICE MGR. AT COLUSSEY, AND HE WAS GOING TO GIVE ME REFURBISHED WHEELS FOR MY CAR AT AN APPROXIMATE COST $300 A WHEEL. HE SAID THROUGH GM THEY WOULD COST ABOUT $480. I HAVE CALLED NUMEROUS TIMES AND LEFT MESSAGES, AND NO ONE HAS CALLED BACK TO GET THIS RESOLVED. I KNOW I AM NOT ALONE, BECAUSE ONLINE THERE ARE A NUMBER OF GM OWNERS WITH THE SAME PROBLEM ON GM VEHICLES AND GMC TRUCKS. I BELIEVE IT IS A GM DEFECT ISSUE AND I SHOULDN'T BE EXPECTED TO PAY $300 A WHEEL. I UNDERSTAND THEY WERE REPLACED AT NO CHARGE ON CADILLACS. THIS IS NOT OUR FIRST BUICK. I'VE OWNED GM'S SINCE 1976. I'VE HAD SIMILAR WHEELS ON SEVERAL OF THE VEHICLES AND NEVER HAD A PROBLEM EVEN THOUGH THE CARS HAD HIGHER MILES AND WERE OLDER.

Steering
Filed Jan 21, 201435,000 milesNY

WHEN BRINGING THE CAR IN FOR GRINDING BRAKES, MY MECHANIC INFORMED ME THAT MY RACK AND PINION WAS LEAKING AND MY REAR STRUTS WERE BROKEN AND LEAKING. (THIS WAS LATER CONFIRMED WITH A BUICK DEALERSHIP). I WAS INFORMED THAT MY CAR WOULD NOT BE ABLE TO PASS MY YEARLY INSPECTION WITHOUT THE RACK AND PINION REPAIR. I WAS ALSO INFORMED THAT THE REPAIR WOULD BE QUITE COSTLY. I WAS STUNNED SINCE I HAVE HAD NOTHING BUT COMPLAINTS AND REPAIRS WITH THIS CAR WHICH I AM STILL PAYING FOR, THE LAST PAST TWO AND A HALF YEARS RESPECTIVELY. I ONLY HAVE THE CAR FOR FOUR YEARS. I FEEL THE CAR IS TOO YOUNG TO HAVE SO MANY ISSUES ESPECIALLY SOMETHING AS SERIOUS AS A RACK AND PINION REPAIR NEEDED. THIS IS A SAFETY ISSUE. I CANNOT DRIVE THE CAR LIKE THIS EXCEPT LOCALLY AND I HAVE TO WATCH THE POWER STEERING FLUID WHICH I HAVE BEEN DOING. I ALSO CANNOT DRIVE IT NOW SINCE MY INSPECTION IS EXPIRED. I DO NOT HAVE THE MONEY TO PAY FOR THIS RIGHT NOW AND I HAVE HAD EXHAUSTIVE ISSUES WITH THIS CAR. I APPROACHED BUICK AND THEY ARE NOT RECEPTIVE. THE CAR IS NO LONGER IN WARRANTY. *TR

Air Bags
Filed Nov 13, 2013NE

MY AIR BAG LIGHT NOW REMAINS ON. THE MECHANIC HAS INDICATED THAT DUE TO DIFFERENT DRIVERS USING THE CAR AND CHANGING THE POSITION OF THE SEAT THE CONNECTION HAS BEEN SEVERED. PER THE MECHANIC , BUICK IS REPAIRING THE CARS FOR ONLY THOSE PEOPLE THAT HAVE LESS THAN 36,000 MILES. HOW CAN THEY NOT REPAIR FOR ME? WE HAVE 3 DRIVERS IN THE FAMILY AND ARE NOT THE SAME IN HEIGHT. ON PAGE 76 OF THE OWNERS MANUAL IT INDICATES THAT THE CAR HAS A SENSOR TO DETERMINE WHERE THE DRIVER IS SITTING. I WOULD EXPECT THE CAR TO NOT "WEAR" OUT IN SENSING AND SEVER THE CONNECTION. CAN YOU ASSIST WITH THIS? MY VEHICLE HAS 98572 MILES. *TR

Steering
Filed Oct 31, 201345,883 milesIL

CAR MADE A WHIRRING SOUND WHEN TURNING. TOOK IT TO THE DEALERSHIP AND THEY SAID THAT I NEED RACK AND PINION REPLACED. THERE WAS A TSB FOR FLUID LEAK FROM STEERING GEAR LINE CONNECTION WHICH I DID NOT KNOW ABOUT - THEREFORE MY POWER STEERING FLUID WAS ALMOST EMPTY. I AM A SENIOR CITIZEN AND THINK I SHOULD HAVE BEEN CONTACTED ABOUT THE TSB. THIS IS A SAFETY ISSUE IF IT AFFECTS THE STEERING AND I BELIEVE THE DEALERSHIP SHOULD BE RESPONSIBLE. ALSO WHEN I WAS AT THE DEALERSHIP ON MONDAY ANOTHER MAN WAS TOLD HE NEEDED TO HAVE RACK AND PINION REPLACED ON HIS BUICK - ISN'T THAT CURIOUS. *TR

Electrical System
Filed Oct 15, 2013109,200 milesCO

LEFT HOME IN THE EVENING AND TURNED HEADLIGHTS ON. NOTED THE HIGHBEAMS WERE ON AND TRIED TO CHANGE TO LOWBEAMS, BUT HEADLIGHTS REMAINED ON HIGHBEAMS. *TR

Structure › Body
Filed Sep 9, 201339,560 milesAK

I WAS DRIVING DOWN THE HIGHWAY AND FOR NO APPARENT REASON, MY SUNROOF EXPLODED AND SHATTERED INTO TINY PIECES. THE NOISE WAS LIKE A GUNSHOT AND GLASS CAME INTO THE CAR BECAUSE THE VISOR WAS OPEN AT THE TIME. I DID NOT LOSE CONTROL OF THE CAR, BUT THE NOISE DID CAUSE ME TO BE DISTRACTED AND DISORIENTED FOR A SHORT TIME. IF THERE HAD BEEN MORE TRAFFIC, IT MIGHT HAVE BEEN A LOT WORSE. I CAN NOT ATTRIBUTE THE EVENT TO ANY WEATHER CONDITION OR VEHICLE USE CONDITION. *TR

Air BagsCrash1 injured
Filed Jul 30, 201358,000 milesOH

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE MANEUVERED TO AVOID CRASHING INTO AN ANIMAL AND CRASHED INTO A DITCH, ROLLING OVER BEFORE STOPPING IN AN UPRIGHT POSITION. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FROM MAJOR INJURIES TO THE ARM AND ADDITIONAL UNKNOWN INJURIES. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED FOR THE CAUSE OF THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 58,000. UPDATED 09/05/13*LJ

Visibility/Wiper
Filed Jul 29, 2013178,069 milesOH

THE WIPER PUMP STOPPED WORKING OUT OF NO WHERE AND THE TIRES KEEP LOSING AIR IN THEM. *TR

Structure › Body
Filed Jul 6, 201310,301 milesFL

SUNROOF DRAIN SYSTEM FAILED, CAUSING THE INTERIOR OF THE VEHICLE TO FLOOD. INITIAL DAMAGE WAS REPAIRED UNDER WARRANTY. PROBLEM HAS RECURRED, ON 7/3/13 AT 86,000 MILES, CAUSING FLOODING TO THE INTERIOR OF THE VEHICLE. SAID PROBLEM IS A DANGER TO HEALTH AND SAFETY DUE TO MOLD. *TR

Wheels
Filed Jul 6, 201380,000 milesWI

THERE IS A SLOW LEAK OF AIR FROM 2 OF THE 4 THE ALUMINUM ALLOYS WHEELS. THE WHEELS ARE ORIGINAL EQUIPMENT ON THE CAR. ALSO THESE 2 WHEELS HAVE CHROME FLAKING OFF. THIS SHOULD BE A RECALL OR COVERED ON WARRENTY BECAUSE IT IS VERY LIKELY A MANUFACTURING OR MATERIAL DEFECT. *TR

Equipment Adaptive/MobilityCrash
Filed Apr 9, 201310,000 milesKY

ON TUESDAY APRIL 9 AT 12:20 I WAS IN A WRECK. THAT CAUSE ME TO RUN IN THE BACK OF ANOTHER CAR .MY MAT FROM MY CAR GOT STUCK UNDER MY BRAKE IT ROLLS UP ALL THE TIME. IM WONDER IF THAT COULD BEEN CALL A DEFECT BECAUSE DOES IT SO MUCH THAT IT WONT STAY DOWN IN MY CAR. *TR

Electrical System › Ignition
Filed Feb 13, 201345,000 milesCA

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH,H THE VEHICLE SUDDENLY STALLED. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING FOUR DIFFERENT TIMES. THE TECHNICIAN REPLACED THE FUSE TERMINAL, THE BATTERY, AND THE COMPUTER BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. ..UPDATED 03-13-13 *BF THE CONSUMER STATED THE VEHICLE WOULD STALL IN TRAFFIC AND WOULD NOT RESTART. THE FAILURE OCCURRED FOUR TIMES. THE CONSUMER WAS INFORMED, GM ENGINEERING SUGGESTED REPLACING THE IGNITION COIL MODULE. THE VEHICLE AS RETURNED TO THE CONSUMER ON FEBRUARY 21, 2012. SO FAR, THE CONSUMER HAS NOT EXPERIENCED ANY MORE FAILURES. UPDATED 03/14/13

Fuel/Propulsion System
Filed Feb 7, 201353,000 milesFL

THE VEHICLE HAD COMPLETE BRAKE FAILURE. THE METAL USED ON BRAKES AND THE FUEL LINES IS INFERIOR. ADDITIONALLY THE DEALERSHIP, LANE BUICK, MELBOURNE FLORIDA SOLD THIS VEHICLE HAVING COMPLETE KNOWLEDGE THAT ALL AND COMPLETE FUEL, BRAKES, AUTO TRANS LINES WERE RUSTED. THIS PROBLEM IS DEADLY AND VERY EXPENSIVE. IF YOU LOSE YOUR FUEL LINES IN THE MOUNTAINS, YOU HAVE ABSOLUTELY NO CONTROL, NO STEERING, NO BRAKES, ABSOLUTELY NOTHING! A RECALL SHOULD BE ISSUED, AS WELL AS A TECHNICAL SERVICE BULLETIN. *TR

Engine
Filed Feb 1, 201335,784 milesIN

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE DEALER. THE TECHNICIAN REPLACED THE CRANK SHAFT SENSOR. THE FAILURE RECURRED AND THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE IGNITION MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 35,784. UPDATED 3/22/13 *CN

Steering
Filed Jan 9, 201383,000 milesVA

BEEN HAVING A CLUNK/BUMP TYPE SOUND IN THE STEERING WHEN THE CAR IS SITTING STILL OR AT LOW SPEED, HAD A LOCAL DEALER LOOK AT IT A YEAR AGO AND THEY FOUND NOTHING, IN ADDITION TOO WE ARE FINDING DROPS OF OIL IN OUR DRIVEWAY. WE HAVE HAD SEVERAL PEOPLE LOOK AT IT, WITH NO LUCK AT FINDING THE LEAK. RECENTLY THE WHOLE FRONT END HAS BEEN SHAKING, WITH SEVERAL FOLKS CHECKING, INCLUDING THE LOCAL DEALER WHO YESTERDAY TOLD ME THEY NO LONGER WORK ON GM PRODUCTS. I LOOKED ONLINE AND FOUND THAT THE 2006 MODELS HAD THE SAME PROBLEMS, SO I TALKED TO THE A DEALER AND HE SAID THERE IS NOTHING THEY COULD DO SINCE THERE WERE NO SERVICE BULLETINS OR RECALLS FOR THESE PROBLEMS FOR 2007. THEN I FOUND YOUR SITE AND FOUND THERE WERE SEVERAL OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. I TOLD BUICK THIS AND THEY SAID THERE WAS NOTHING THEY COULD DO THAT IS WAS ONLY THE 2006 MODELS WITH THIS PROBLEM. I TOLD THEM THERE WAS WAY TO MUCH OF A COINCIDENT THAT ALL THESE PEOPLE ARE HAVING THE SAME PROBLEM FOR IT TO ONLY BE THE YEAR BEFORE. WE ARE SMELLING BURNING OIL AND DRIVEWAY FULL OF OIL JUST WAITING TO GET INTO THE LOCAL LAKE, NOT TO MENTION THE RECALL SAID IT COULD CAUSE A FIRE. CHECK SERVICE BULLETIN # 273064 ACTION # 10032192 REPORT DATE MAR 01, 2012 RECALL # 06V105000 SERVICE BULLETIN # 06V105000 (OUR VEHICLE IS A V8) FROM YOUR SITE: NHTSA # 10022433 & 10032192 & 1020815 ODI # 101483409 & 10460626. *TR

Wheels
Filed Dec 27, 201237,000 milesPA

HAVE HAD REPEATED ISSUES W/DASH WARNING LIGHT SAYING RIGHT FRONT TIRE PRESSURE LOW. JUST CAME FROM TIRE SHOP. THEY TOLD ME THEM CHROME IS PEELING ON THE INSIDE OF THE RIM CAUSING A POOR SEAL AT THE BEAD. FROM WHAT I AM SEEING ON DIFFERENT SITES, THIS IS NOT AN SINGLE ISOLATED INCIDENT. TIRE SHOP ALSO SAID WHEELS SIMILAR TO MINE WERE RECALLED ON CADILLAC MODELS. *TR

Steering
Filed Nov 5, 201252,950 milesMN

OFF AND ON SCRAPING NOISE IN STEERING COLUMN WHEN TURNING RIGHT OR LEFT. USUALLY OCCURS IN COLD WEATHER AND DISAPPEARS AFTER DRIVING A SHORT DISTANCE. THE CAR OFTEN PULLS HARD TO THE RIGHT MAKING IT HARD TO KEEP ON THE ROAD. I HAVE TO KEEP ALERT SO IT DOES NOT CAUSE AN ACCIDENT. THE DASH LIGHTS HAVE A MIND OF THEIR OWN SOMETIMES THEY WORK AND MOST OF THE TIME THEY DON'T. I HAVE HAD THE CAR IN FOR REPAIR SEVERAL TIMES FOR BOTH ISSUES BUT WAS TOLD THEY CAN NOT DO ANYTHING AS IT DOESN'T MAKE A NOISE IN THE STEERING WHEN I BRING IT IN. ALSO THE DASH LIGHTS HAVE ALWAYS COME BACK ON AFTER I DRIVE THE 35 MILES TO THE DEALER WHERE I BOUGHT THE CAR. I HAVE A GM 1-YEAR OR 12,000 MILE WARRANTY ON THIS CAR IT WILL SOON EXPIRE. *TR

Wheels
Filed Oct 31, 201259,500 milesSD

I TOOK MY VEHICLE IN FOR NEW TIRES, OVER THE NEXT FEW DAYS I NOTICED MY TIRE LOOSING AIR. WENT BACK TO DEALERSHIP AND THEY REMOVED THE TIRE TO FIND THE RIM HAD CORROSION ON THE INSIDE. THEY HAD TO GRIND OUT THE CORROSION TO SEE IF THEY COULD GET THE TIRE TO SEAL. I BELIEVE THIS WEAKENED THE RIM. I NOTIFIED GM AND THEY WANT TO COST SHARE THE SAME TYPE RIMS. I BELIEVE THESE RIMS HAVE DEFECTIVE METAL AND SAID I WAS NOT WILLING TO PUT THE SAME RIMS ON. THEY DECLINED FURTHER POSSIBILITIES. THIS VEHICLE HAS ALWAYS BEEN GARAGED. I FEEL OTHERS SHOULD B E NOTIFIED OF THIS PROBLEM. THANK YOU, ANY HELP WOULD BE GREATLY APPRECIATED. *TR

Engine
Filed Oct 9, 201287,000 milesPA

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND TRIED TO RESTART IT. THE VEHICLE RESTARTED AND FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE CONNECTING GROUNDS WERE CLEANED. UPDATED 12//03/12

Suspension
Filed Sep 19, 201238,000 milesNC

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT LOWER CONTROL BUSHING WAS FRACTURED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 80,000.

Wheels
Filed Jun 20, 201251,000 milesMN

I KEEP GETTING AN ERROR MESSAGE THAT MY AIR BAGS ARE NOT WORKING I TAKE MY CAR IN AND THEY SAY MY AIR BAGS ARE "BAD". THE SEATS HEATERS/COOLERS STOPPED WORKING ABOUT 6 MONTHS AGO I CHECKED INTO GETTING THEM FIX AND IT IS GOING TO COST A LOT OF MONEY. NOW I WENT TO PUT AIR IN MY TIRES AND I AM GETTING AN ERROR MESSAGE TO HAVE MY SYSTEMS FOR MY TIRES CHECKED. THIS IS THE THIRD TIME THE TIRE GAGE HAS BEEN BROKEN. *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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